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You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard.

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Are you a Service Designer who enjoys untangling complex services, aligning multiple stakeholders and designing practical solutions in environments where evidence, governance and real-world constraints matter?. We're looking for a Service Designer to join a consultancy-led delivery team supporting a

Consultant/Senior Consultant – Service Designer. This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a.

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

SC Cleared Service Designer - Central Government (Contract).

A global consumer organization in Greater London is seeking a Service Designer to enhance user experience through innovative service design. You will work collaboratively with cross-functional teams to create compelling services impacting millions. Candidates should have experience in Service Design

A leading consulting firm in the UK is seeking a Senior Service Designer to enhance their user-centered design capabilities. The role involves managing client relationships, mentoring designers, and leading projects within multidisciplinary teams. The ideal candidate should possess strong skills in

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. As a Senior Service Designer, you will play a key role in shaping and delivering service design for a major programme within a high-profile and secure environment. You will

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Lead Service Designer – JPMorganChase. A strong

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Extensive experience in service design and UCD, ideally operating at lead level (or ready to step up).

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Collaborate with technical and operational teams to support service transition. Proven service desi

As Delivery Manager and Service Designer, you will lead the delivery of the platform, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively. Manage the operational security, reliability, data privacy and risk exposure o

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

Responsibilities include leading service design for public-sector services, developing service maps, and facilitating workshops. A leading consultancy in the UK seeks an experienced Service Designer for a 6-month contract to support a major digital transformation within central government.

A leading media and entertainment brand in the United Kingdom seeks a Lead Service Designer to create world-class customer journeys. This role entails leading the design of service models across sales and service experiences. The ideal candidate will have a proven record in service design and the ab

A leading media organisation in the United Kingdom seeks a Senior Service Designer to lead service design strategy across complex challenges. The role emphasizes collaboration with diverse teams to improve services used by millions. Successful candidates will have significant experience in designing

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Provide guidance a

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. SKILLS/EXPERIENCE OF THE SENIOR SERVICE DESIGNER. Work collaboratively with the Service Transition Team to ensure S

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading technology consulting firm in Greater London is seeking an experienced Senior Service Designer. The ideal candidate will have a strong background in service design and agile methodologies, as well as experience in the UK public sector. They will create service blueprints and lead design wo

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

A forward-thinking digital agency is seeking a Lead Service Designer to join their remote-first team in West Yorkshire. The ideal candidate has extensive experience in service design and user-centered design, with a strong background in GDS Service Standards.

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. As a Senior Service Designer, you will be responsible for:. Making complex product, service and operating systems easy to understand for clients and

NES Technology Service (NTS) has created a strategic programme for the transformation of digital‑based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. We are looking for

As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Service Designer (12-Month FTC). Were looking for someone to help create seamless digital experiences for our customers, to build

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end‑to‑end, efficient, and consistent service experiences. Input to and influence the future of the service experience. You will be part of our growing Experience Design capability creating exemplar

A leading consultancy firm is looking for a Lead Service Designer to enhance service delivery and improve performance in a fully remote role. The ideal candidate will have experience in service design and strong analytical skills.

On behalf of the Cabinet Office, we are looking for a Service Designer (Inside IR35) for a 3 Month contract based Remote with occasional travel to either London, York or Glasgow office. Use research and analytics to understand policy areas and users needs, identify service failures and test differen

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. We looking to hire our first Lead Service Designer, to drive strategic systems thinking, exceptional collaboration, and