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Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Consultant/Senior Consultant – Service Designer. Use journey mapping, blueprints & prototyping to create smarter services. Strong service design experience in consulting or design-led roles.

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard.

Are you a Service Designer who enjoys untangling complex services, aligning multiple stakeholders and designing practical solutions in environments where evidence, governance and real-world constraints matter?. We're looking for a Service Designer to join a consultancy-led delivery team supporting a

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. Candidates should have a proven track record in service design and be skilled in journey mapping and service blueprinting. The role involves collaborating

SC Cleared Service Designer - Central Government (Contract).

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

As a Service Designer, Your Role Will Include:. Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking for Senior Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major c

Our exclusive Consulting partner urgently requires the services of an experienced Senior Service Designer to join a Central Gov Discovery project. Journey mapping and service blueprints. Service design prototypes for testing.

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements

A leading media and entertainment company is seeking a Lead Service Designer to enhance customer experience through innovative service design methodologies. Candidates should have strong experience in stakeholder engagement, service blueprinting, and utilizing analytics tools like Usertesting and Ad

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

A leading media and entertainment brand is seeking a Lead Service Designer to shape customer journeys and service models across digital experiences. This role involves owning service design strategy, working with Agile teams, and improving processes through collaboration with cross-functional leader

A dynamic consulting firm is seeking a Lead Service Designer to join their team in London. This role requires over 12 years of experience in service design and customer experience strategy, along with strong hands-on skills in discovery research and design methodologies. Ideal candidates will have a

As lead interaction designer you help to shape the design vision for user-centred, inclusive, and accessible services. The Crown Prosecution Service is recruiting a lead interaction designer across England and Wales. At the Crown Prosecution Service, we pride ourselves on providing benefits that ens

A leading consultancy firm is looking for a Lead Service Designer to enhance service delivery and improve performance in a fully remote role. The ideal candidate will have experience in service design and strong analytical skills.

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations.

On behalf of the Cabinet Office, we are looking for a Service Designer (Inside IR35) for a 3 Month contract based Remote with occasional travel to either London, York or Glasgow office. Use research and analytics to understand policy areas and users needs, identify service failures and test differen

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. As a Lead Services Designer, youll get stuck into. Experience of working within highly-regulated consumer services sec

A leading media and entertainment brand is seeking a Lead Service Designer to shape exceptional customer experiences. This role involves leading a team in improving service journeys across digital products, ensuring alignment with business objectives. Candidates should have a track record in service

You will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Know how to carry out service audits and measure the performance of a service and able to make recommendations for improvements. Co-design approaches to bring different peop

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you

A leading UK banking institution is seeking a proactive Service Designer for a 12-month fixed-term contract in London. Key responsibilities include collaborating with agile teams, shaping strategic initiatives, and enhancing services based on user insights.

As a Lead Service Designer, you’ll bring 8+ years of experience designing human-centred services that balance business value, technical feasibility, and user desirability. Champion and grow service design at NTT DATA UK – Advocate for the role of service and strategic design with clients and col

A leading service design company in Newcastle upon Tyne is looking for a Service Designer. In this role, you will be responsible for crafting the end-to-end experience of services, optimizing them to meet user needs while aligning with business goals. You will work collaboratively with various teams

A leading UK tech consultancy is seeking a Service Designer for a remote-first role focused on public sector projects. Candidates must have recent experience in service standard assessed UK public sector projects and possess the right to work in the UK. The role requires skills in user research, cus

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. This is a hands‑on role for someone who enjoys getting stuck in, shaping services end to end and working closely with smart, m

You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards. SC Cleared Service Designer (Mid-Senior) - Central Government (Contract). Strong experience operating as a Service Desig

Collaborating with multiple internal teams—Managed Service, Finance, Legal, Security, Commercial, Service Delivery, Service Management—to shape and agree service models. Service Designer - 5G Enabled SolutionsJob Req ID: 54837Posting Date: 27 Jan 2026Function: Architecture Solution and DesignUni

As Delivery Manager and Service Designer, you will lead the delivery of the platform, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively. The website supports project delivery professionals across government and the

Think strategic planning meets service blueprints meets Agile delivery—with opportunities to influence senior stakeholders, manage cross-functional teams, and embed design thinking into some of the UK’s most important services. Extensive service design experience, with proven delivery of end-to-

A leading public sector consultancy is seeking a Senior Service Designer to support a major digital transformation programme. Applicants must have proven service design expertise, experience in Agile and ITIL, and strong leadership and stakeholder engagement skills. This role involves leading servic

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

If you're an experienced Service Designer with a passion for improving public services and a track record in major transformation environments, we'd love to hear from you. Service Designer within UK central government. Service Designer - Central Government.

Senior Service Experience Designer page is loaded## Senior Service Experience Designerremote type: Praca z domulocations: Home-Based - GBRtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10114740Help reimagine civil service learning. We’

Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Do you want to be part of a team winning some of th