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Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Service Designer - Central Government (Contract).

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Lead Service Designer – Role Overview. You establish best practices for Service Design delivery, documentation and mea

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Service Designer – Remote – Circa £500 per day outside ir35 - 2/3 months with likely extension. They require someone withextensive experience working in the Public Sector,specificallywith Government Digital Services.

A leading financial institution is seeking a Senior Service Designer to create comprehensive service journeys, enhancing user engagement across digital and offline channels.

If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government services, Ncounter would like to hear from you. Get notified about new Service Designer jobs in London, England, United Kingdom. Join to apply for the Service Designer role a

As a Service Designer at Triad you will play a significant role in our client assignments, designing end‑to‑end services that align user needs, business goals and technology capabilities to create seamless, impactful experiences. Proven experience in Service Design with a strong portfolio of end

A leading Governing body in the UK is seeking a Digital Service Designer to drive service design initiatives. You will develop propositions that align with policy intentions, prototype services, and conduct usability testing.

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

Map current service journeys and design service blueprints for new and/or improved services or processes across multiple channels. As a senior service designer, you will:. The Government Digital and Data Profession Capability Framework provides more details about the role of a Grade 7 Senior Service

Senior Service Designer, CAPACITY. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and growing service design practice across a portfolio of projects. Combine hands‑on service design practice with design leadership.

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

We are seeking a Senior Service Designer to join our team:. Technology, Information and Internet, Information Services, and Strategic Management Services. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. This is a hands‑on role for someone who enjoys getting stuck in, shaping services end to end and working closely with smart, m

Service Designer / Senior Service Designers. Description for the Service Designer. Experience for the Service Designer roles.

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv

A government department in the UK is seeking a Senior Service Designer to lead design projects across multiple services. The successful candidate will be responsible for ensuring user needs are met and will collaborate with various teams to improve service delivery.

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. Collaborate with stakeholder across the agency including service owners, product owners, user resear

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Design user‑focused services that meet programme goals. Collaborate with technical and operationa

An UK government agency is seeking a Senior Service Designer to enhance and design seamless services based on user data. This role involves collaborating with various professionals to conduct service design activities, ensure compliance with accessibility standards, and contribute to a user-centered

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

Ճ Lessons, take care : Support the learning and development of less experienced and trainee Service designer within the team. Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. A leading IT Consultancy is see

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

A reputable technology company in the UK seeks a skilled IT Service Designer to join their Digital Solutions team. The role involves leading the service design lifecycle for IT services, focusing on security and user experience. You will collaborate with various teams to ensure services align with b

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Co‑create new service propositions or evolve existing services across complex organisational environments. Extensive experience designing services end-to-end and improving under

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven experience as a Service Designer or Senior UX Designer, with a significant portion of this experience gained within the public sector or a related regulated indus

A leading consultancy is seeking a mid-senior level Service Designer to shape complex services in Kensington, London. This hybrid role involves mapping and designing end-to-end services that operate across digital and non-digital channels. Candidates should have strong service design experience, exc

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

Toyota Connected Europe is looking for a Service Designer to join the design team developing MyToyota, Toyota’s European car companion app and the next generation infotainment system. Working closely with our design and product teams, responsible for delivering the strategic and visual design of l

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

A leading digital services provider in Manchester is looking for a Senior Consultant in Service Design. This role involves leading strategic planning for clients, articulating service goals, and generating new service propositions.