Regional Service Manager
4 days ago
Worcester
Are you an experienced service leader with a passion for driving excellence in field operations? Our client, an award-winning, rapidly growing company is looking for a Regional Service Manager. This is a fantastic opportunity to lead and inspire a team of skilled engineers across a defined UK region, working closely with customer support, commercial teams and senior management to ensure service exceptional service delivery, operational efficiency and opportunities for growth are maximised. Key Responsibilities: • Lead and mentor a team of 10+ field service engineers, • Drive continuous improvement in service delivery and efficiency, • Develop your team through training and performance management, • Ensure service level agreements (SLAs) are consistently met, • Build strong relationships with high-profile clients, • Collaborate with commercial teams to identify new opportunities, • Support international distributors with technical and commercial guidance Who They’re Looking For: • A technical background, • Proven experience managing a team of technical field engineers, • Strong leadership, coaching and change management skills, • Excellent communication and stakeholder management abilities, • Proficient with digital tools and data analysis, • Full driving licence and ability to travel, • A successful track record in a field service management role – desirable What’s on Offer: • Performance bonus of 10% (with potential to earn more), • Company car, phone and laptop, • 25 days holiday + bank holidays, rising to 28 with service, • Pension and life insurance, • Private health and dental coverage This is a fantastic opportunity for an experienced Regional Service Manager to take ownership of a high-performing service team, shape processes and make a real impact on service delivery. If you’re a hands-on leader who thrives on building teams, improving operations and delivering outstanding results, this is the role for you! Apply now.