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Position: Technology IT Officer Location: Oxfordshire - Hybrid Contract role: 3months Salary: £150 - £250 - Inside IR35 PAYE Technology IT Officer Our Clients mission is to be the world leader in zero emission power systems. They are developing and manufacturing the technologies needed to decarbonise our planet. We are expanding across the geographies of UK, US and Australia and becoming a global company. As part of Fortescue, our vision is to be the number one integrated green technology, energy, and metals company. About the role This role provides exceptional on-site technology support across Fortescue's UK offices. This includes hands-on assistance in a rotating manner through the UK Tech Hub locations, including Kidlington, Banbury and London locations. The role provides in-person support for end users, managing local technology assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. The successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer Satisfaction and Executive Support • Deliver outstanding customer service and maintain professional, courteous relationships with end users., • Provide in-person technology support via the UK Tech Hub (various office locations) and through on-site visits to other UK offices as required., • Support visiting Executives, ensuring seamless technology experiences in coordination with the Perth Executive Support team. Asset Management & Stock Control Key Relationships: • Technology Service Delivery Lead - UK: Receive direction, prioritisation, and performance feedback; escalate complex issues for support., • Service Management Team (Perth): Collaborate to ensure alignment with global ITSM and ITOM practices, including consistent use of ServiceNow, HAM, and operational standards., • Global Service Desk & GTOC: Partner to manage escalations, knowledge sharing, and service handoffs., • Perth Technology Site Support Team: Engage regularly to maintain consistency in processes, tools, and user experience across regions., • FIT resolver groups and project teams: Support delivery of local initiatives, deployments, and minor projects., • Fortescue Executives and staff: Deliver professional, efficient, and courteous technology support., • Experience in an IT support or desktop engineering role within a corporate environment., • ITIL v4 Foundation (minimum)., • Tertiary qualification in Information Technology or equivalent experience., • Microsoft or customer service certifications (highly desirable)., • Proven experience providing end-user and device support, both hands-on and remotely., • Experience with ITSM practices for handling incidents, requests, changes, and problems., • Exposure to Hardware Asset Management (HAM) processes including stock, asset tracking, and lifecycle management., • Experience supporting executives and senior stakeholders, ensuring discretion and service excellence., • Familiarity with ITIL-based environments and enterprise collaboration tools., • Experience managing meeting room technologies, • Experience supporting digital signage platforms, • Exposure to managing Event Audio Visual support, • Proficiency in Windows and macOS operating systems, M365, Teams, and Intune., • Awareness of endpoint security, networking fundamentals, and collaboration systems., • Understanding of ITOM practices such as event and configuration management., • Working knowledge of ServiceNow or equivalent ITSM platforms, • Experience administering devices within Intune (e.g. mobiles, tablets, EUC) Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Position: Technology IT Officer Location: Oxfordshire - Hybrid Contract role: 3months Salary: £150 - £250 - Inside IR35 PAYE Technology IT Officer Our Clients mission is to be the world leader in zero emission power systems. They are developing and manufacturing the technologies needed to decarbonise our planet. We are expanding across the geographies of UK, US and Australia and becoming a global company. As part of Fortescue, our vision is to be the number one integrated green technology, energy, and metals company. About the role This role provides exceptional on-site technology support across Fortescue's UK offices. This includes hands-on assistance in a rotating manner through the UK Tech Hub locations, including Kidlington, Banbury and London locations. The role provides in-person support for end users, managing local technology assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. The successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer Satisfaction and Executive Support Deliver outstanding customer service and maintain professional, courteous relationships with end users. Provide in-person technology support via the UK Tech Hub (various office locations) and through on-site visits to other UK offices as required. Support visiting Executives, ensuring seamless technology experiences in coordination with the Perth Executive Support team. Act as the "voice of the customer," promoting a culture of service excellence and continuous improvement.Incident, Request & Problem Management Asset Management & Stock Control Key Relationships: Technology Service Delivery Lead - UK: Receive direction, prioritisation, and performance feedback; escalate complex issues for support. Service Management Team (Perth): Collaborate to ensure alignment with global ITSM and ITOM practices, including consistent use of ServiceNow, HAM, and operational standards. Global Service Desk & GTOC: Partner to manage escalations, knowledge sharing, and service handoffs. Perth Technology Site Support Team: Engage regularly to maintain consistency in processes, tools, and user experience across regions. FIT resolver groups and project teams: Support delivery of local initiatives, deployments, and minor projects. Fortescue Executives and staff: Deliver professional, efficient, and courteous technology support. Technology Vendors: Liaise and coordinate with external vendors to manage equipment deliveries, maintenance, and warranty activities, ensuring alignment with internal support processes.About you Experience in an IT support or desktop engineering role within a corporate environment. ITIL v4 Foundation (minimum). Tertiary qualification in Information Technology or equivalent experience. Microsoft or customer service certifications (highly desirable). Proven experience providing end-user and device support, both hands-on and remotely. Experience with ITSM practices for handling incidents, requests, changes, and problems. Exposure to Hardware Asset Management (HAM) processes including stock, asset tracking, and lifecycle management. Experience supporting executives and senior stakeholders, ensuring discretion and service excellence. Familiarity with ITIL-based environments and enterprise collaboration tools. Experience managing meeting room technologies Experience supporting digital signage platforms Exposure to managing Event Audio Visual support Proficiency in Windows and macOS operating systems, M365, Teams, and Intune. Awareness of endpoint security, networking fundamentals, and collaboration systems. Understanding of ITOM practices such as event and configuration management. Working knowledge of ServiceNow or equivalent ITSM platforms Experience administering devices within Intune (e.g. mobiles, tablets, EUC) Knowledge in Microsoft Teams Room INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

ServiceNow certifications focusing around Governance Risk & Compliance (GRC), Information Risk Management (IRM) SecOps and RBVM modules in ServiceNow. Experienced ServiceNow GRC, IRM, SecOps and RBVM Developer with strong leadership capabilities and expertise in implementing, customizing, and integr

ServiceNow SAMPro functionality. ServiceNow SAMPro in the last year. Working with ServiceNow ITBM, ADO.

To include project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acting as a single point of contact for the ServiceNow implementation project. Certified ServiceNow Implementation Specialist (CIS) in one module and/or Certified

We’re partnered with a global ServiceNow Consultancy who are continuing to grow over the next 12-18 months, and are looking for an experienced ServiceNow Engagement Manager to lead high-impact digital transformation initiatives. As a ServiceNow Engagement Manager, you must have the following exper

You will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations.The project is centered on shaping a market-ready service offering – defining how AI transforms service ma

A leading ServiceNow Elite partner is seeking a UK Sales Leader to drive revenue growth, market expansion, and strategic alignment with ServiceNow across the UK. Build executive relationships with enterprise clients and ServiceNow UK leadership. Co-sell with ServiceNow account teams and ecosystem pa

A ServiceNow commercial expert with deep knowledge of the ServiceNow product suite including CMDB, ITSM, ITOM, and other core modules with the ability to clearly articulate their business value to C-level stakeholders. The Low-Code Platforms practice works as a global organization as part of the Sof

ServiceNow Architect Salary: £90,000 - £100,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK wide 2-3days onsite)About the RoleWe're seeking an experienced ServiceNow Architect who is passionate about designing scalable, high-quality solutions that improve business processe

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. Key Responsibilities:Design end-to-end ServiceNow solut

Job Description:Mandatory Skills: ServiceNow - SaaSResponsible for designing, implementing, and optimizing ServiceNow ITOM Event Management solutions using best practices. Key Responsibilities?Lead the architecture, configuration, and deployment of Se

A leading enterprise software company in Greater London is seeking a Solution Sales Executive to oversee the market success of Moveworks products.The role involves supporting territory strategy, coaching team members, and helping customers envision digital transformation.Candidates should have over

Monitor ServiceNow performance and implement improvements to enhance reliability, availability, and security. Work with stakeholders & users to identify ServiceNow platform’s capability gaps and define technical roadmap and user stories to bridge those gaps. Practitioner-level knowledge of Service

In this role, you will leverage ServiceNow HRSD to improve HR processes and enhance employee engagement.

A leading technology services firm is seeking a ServiceNow CSM Architect to lead technical delivery for a multi-workstream transformation programme. This role demands strong hands-on capabilities, expertise in solution design, and technical governance across various ServiceNow components. Ideal cand

A leading technology consulting firm is seeking an experienced ServiceNow Technical Architect who holds active SC Clearance to lead the design and governance of a secure ServiceNow environment. Proven experience in ServiceNow architecture and the ability to operate in secure environments are essenti

Bridge the gap between business goals and platform capabilities, ensuring every solution delivers measurable value while providing technical governance and oversight across complex ServiceNow programs. Strong understanding of ServiceNow scripting. Proven experience operating in a ServiceNow Architec

A global technology leader is seeking a passionate storyteller to join the EMEA Customer Marketing team.This role involves selecting the right customers to partner with, building co-marketing relationships, and creating compelling success stories that highlight customer achievements.Candidates shoul

Lead / Managing ServiceNow HR Consultant 85k + Bonus Remote (with client travel). If you're a seasoned ServiceNow HR Consultant who's led from the front, this one's worth a proper look. Our client, a well-established and highly respected name in the ServiceNow ecosystem, is looking for a Lead / Mana

A leading technology firm in the UK is seeking a Senior Advisory Pre-Sales Solution Architect focused on Defence.This role requires over 10 years of experience advising senior technology leaders and engaging with Defence and National Security executives.You will lead major architecture engagements a

As part of this growth, they’re looking for a ServiceNow Solutions Consultant to lead technical pre‑sales activity and help organisations unlock the full value of the ServiceNow platform. As a ServiceNow Solutions Consultant, you will work closely with sales, delivery, and customer stakeholders

We are looking for someone who has built up a solid reputation within the consultancy or tech consultancy space and is now looking for an exciting new challenge within ServiceNow. We are looking for a new business hunter who wants to work directly with our Director of ServiceNow in growing out and m

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Provide oversight and unit testing of code developed by ServiceNow, partner, or customer employees. All employment is conti

A leading digital technology service provider is seeking a high-energy Sales Director to drive growth for ServiceNow services in the UK. The ideal candidate will have 7-10 years of enterprise sales experience, with a proven track record in selling ServiceNow offerings. Strong relationship building a

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government autho

A leading technology consulting firm is seeking an Enterprise Client Acquisition Director in Greater London.This pivotal role is aimed at spearheading business development in the UK enterprise market.The ideal candidate will have over 15 years of success in acquiring enterprise clients, a strong net

We are seeking an experienced ServiceNow CSM Certified Architect with strong hands‑on development capability to lead the technical delivery of a multi‑workstream ServiceNow transformation programme. ServiceNow Certified System Administrator. ServiceNow Certified Application Developer (highly des

A leading IT services company is looking for an experienced ServiceNow CMDB Administrator in Canary Wharf, UK. The role involves managing CMDB integrity, implementing ServiceNow Discovery and Service Mapping, and aligning data structures with CSDM best practices.

The ideal candidate will have at least 2 years of ServiceNow development experience and a strong understanding of Agile methodologies. A leading technology firm in the UK is looking for a ServiceNow Developer to design and implement automation solutions and integrations with other internal systems.

We are seeking an experienced ServiceNow CMDB Administrator with strong hands-on expertise in implementing and supporting ServiceNow Agent and Agentless Horizontal Discovery, Service Mapping, and CSDM (Common Service Data Model). CMDB Administration & Governance: Manage and maintain the ServiceNow C

You’ll take ownership of the technical direction, design, and delivery of ServiceNow solutions. Act as the primary technical authority on ServiceNow development. Proven experience as a ServiceNow Technical Lead or Senior Developer.

Integrate ServiceNow with platforms such as Salesforce, SAP/Sun, and HR systems. Act as the subject matter expert on ServiceNow scripting and third-party integrations. Strong ServiceNow integration experience, including custom API scripting (RESTful).

Experience in the design, configuration, and implementation of ServiceNow solutions. Experience in the implementation of GRC solutions in either ServiceNow or other products (such as Archer, OpenPages, etc. ServiceNow CIS certification in GRC/IRM suite (Risk and Compliance, Vendor Risk Management et

A global satellite operator is seeking a ServiceNow Technical Lead to oversee the design and continuous improvement of their ServiceNow platform.

A leading consultancy firm in the UK seeks a skilled ServiceNow Architect with a strong telco background. You will lead the design, development, and implementation of ServiceNow solutions tailored to telecommunications. The ideal candidate must have hands-on experience with components like CSDM, CMD

Extensive experience in configuring the ServiceNow platform. ServiceNow Certified System Administrator. ServiceNow Certified Implementation Specialist (ITSM).

We are on the hunt for a skilled ServiceNow Technical Consultant to join our team, responsible for delivering expert configuration, maintenance, and strategic guidance on the ServiceNow platform. Lead the development of a tailored ServiceNow strategy, considering value versus effort and aligning wit

Role – We are seeking an experienced ServiceNow SecOps Architect to lead the design and delivery of enterprise‑scale Security Operations (SecOps) capabilities on the ServiceNow platform. ServiceNow with third‑party cybersecurity platforms. Position: ServiceNow SecOps Architect.

A global satellite connectivity company is seeking a ServiceNow Technical Lead to enhance its IT services. This role involves leading the ServiceNow platform's design and delivery while collaborating with cross-functional teams. The ideal candidate has 5+ years of ServiceNow experience, strong ITIL

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A leading technology consultancy in Greater London is seeking a Senior Leader to oversee critical transformation programmes focusing on ServiceNow and AI.

ServiceNow programmes in the market. Leading technical architecture across large-scale ServiceNow implementations. ServiceNow Technical Architect.

A leading recruitment agency is seeking a ServiceNow Platform Consultant to support a hybrid CRM transformation programme for a major UK B2B Telecommunications Provider.

This role requires expertise in ServiceNow and Kafka, along with strong leadership skills.

A leading technology firm in the UK is looking for an Outbound Product Manager to drive the growth of its Security Operations product portfolio across EMEA.The ideal candidate will have over 10 years of experience in cybersecurity and a proven track record in product management.Responsibilities incl

ServiceNow Technical Consultant:. Hands-on technical delivery of the ServiceNow solutions, from development through to testing and implementation. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.