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Service Technician Salary: £38,000-£40,000 Type: Full-Time, PermanentDepartment: OperationsLocation: Flamstead (with travel to London and across the UK)Reporting to: Technical ManagerBenefits: Pension, Laptop, Smartphone This is a great opportunity for an experienced Audio Visual or IT service professional who is looking to transition off the tools and progress into a supervisory role. Working full-time from our clients office, you will provide remote support to contracted customers and coordinate service activity across the UK. This role offers a clear development pathway towards becoming a Service Supervisor. You will be the key point of contact for managing service tickets, organising engineer visits, and supporting customers remotely, while also carrying out occasional on-site service work. Experience using ServiceNow is essential.Key Responsibilities * Service Ticket Management:Manage all UK service tickets using ServiceNow and other tracking tools. Ensure all service reports are completed, sanitised, and shared with clients. * Engineer Coordination:Schedule and arrange service visits for UK field engineers. * Occasional Site Visits:Carry out on-site service visits when required, meeting agreed response times and completing all relevant documentation. * Preventative Maintenance:Arrange Preventative Maintenance Visits (PMVs) in line with contract agreements. Update and maintain asset registers after each visit and provide accurate feedback to the Service Coordinator. * Repairs & Technical Support:Conduct or arrange on-site repairs as appropriate, completing all paperwork and communicating updates with the Service Coordinator. * Customer Communication:Work closely with the Service and After Sales Coordinators regarding incoming service calls, follow-up visits, scheduling, and customer expectations. * Reporting:Ensure all paperwork is completed accurately and submitted in a timely manner, keeping all records up to date. * Additional Duties:Perform other tasks as directed by the Technical Manager. Requirements • Minimum 3 years' experience in an Audio Visual or IT service environment, • Ability to work independently, as part of a team, and under supervision, • Proactive, positive approach to problem-solving, • Strong attention to detail and excellent record-keeping skills, • Solid understanding of integrated AV systems and their maintenance requirements, • Ability to manage your own workload and travel schedule, • Physically capable of performing service duties (including manual handling across multiple sites), • Basic understanding of Crestron, AMX, QSys, and Biamp systems, including the ability to distinguish software vs. hardware faults

Service Technician Salary: £38,000–£40,000 Type: Full-Time, Permanent Department: Operations Location: Flamstead (with travel to London and across the UK) Reporting to: Technical Manager Benefits: Pension, Laptop, Smartphone This is a great opportunity for an experienced Audio Visual or IT service professional who is looking to transition off the tools and progress into a supervisory role. Working full‑time from our clients office, you will provide remote support to contracted customers and coordinate service activity across the UK. This role offers a clear development pathway towards becoming a Service Supervisor. You will be the key point of contact for managing service tickets, organising engineer visits, and supporting customers remotely, while also carrying out occasional on-site service work. Experience using ServiceNow is essential. Key Responsibilities • Service Ticket Management:, • Manage all UK service tickets using ServiceNow and other tracking tools. Ensure all service reports are completed, sanitised, and shared with clients., • Engineer Coordination:, • Schedule and arrange service visits for UK field engineers., • Occasional Site Visits:, • Carry out on-site service visits when required, meeting agreed response times and completing all relevant documentation., • Preventative Maintenance:, • Arrange Preventative Maintenance Visits (PMVs) in line with contract agreements. Update and maintain asset registers after each visit and provide accurate feedback to the Service Coordinator., • Repairs & Technical Support:, • Conduct or arrange on-site repairs as appropriate, completing all paperwork and communicating updates with the Service Coordinator., • Customer Communication:, • Work closely with the Service and After Sales Coordinators regarding incoming service calls, follow‑up visits, scheduling, and customer expectations., • Reporting:, • Ensure all paperwork is completed accurately and submitted in a timely manner, keeping all records up to date., • Additional Duties:, • Minimum 3 years’ experience in an Audio Visual or IT service environment, • Ability to work independently, as part of a team, and under supervision, • Proactive, positive approach to problem-solving, • Strong attention to detail and excellent record‑keeping skills, • Solid understanding of integrated AV systems and their maintenance requirements, • Ability to manage your own workload and travel schedule, • Physically capable of performing service duties (including manual handling across multiple sites), • Basic understanding of Crestron, AMX, QSys, and Biamp systems, including the ability to distinguish software vs. hardware faults

We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your ow

Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.

Job Description Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy

A ServiceNow Platform Support Analyst role has arisen within the ServiceNow Platform Support team. The Support Analyst will work closely with Service Desk, Development, and wider Service Management teams to support and resolve incidents. Escalate to development or higher level support when required.

An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL. Business Analyst / Project management role and at least last 3 years within IT Service Management. We are looking for a Senior Business Analyst / Fun

Ability to interpret logs, error messages, and system behaviour to diagnose issues. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Managing tickets within defined SLA’s and priority framew

A leading independent technology provider in the UK is looking for a ServiceNow Platform Support Analyst to provide second line support for ServiceNow incidents. The successful candidate will need to have experience in supporting multiple ServiceNow modules, strong problem-solving skills, and the ab

Ideal candidates should have over 7 years of experience in a Business Analyst role within IT Service Management.

This hybrid position involves managing data accuracy, supporting audits, and looking for cost-saving opportunities. Candidates should have over 2 years of experience in IT Asset Management with proficiency in ITSM tools like ServiceNow. Strong analytical skills and the ability to obtain UK Governmen

Job Title: AV Service Desk Technician Location: St Albans / Hybrid Salary: £35,000 - £40,000 Job Purpose Summary: This is a hybrid role combining service desk administration, remote technical support, and occasional on-site service visits. You will be the central coordination point for all service and maintenance activities, ensuring clients receive fast, efficient, and well-organised support. Key Responsibilities: Manage incoming service desk tickets (ServiceNow) Arrange and book service and maintenance visits for engineers Schedule and coordinate freelancers where required Provide remote technical support to clients using TeamViewer Attend onsite service calls when necessary (1st & 2nd line AV support) Complete service reports after each visit Maintain service asset registers following PMV handovers Support escalations from 1st line to ensure resolutions Liaise with clients and contractors to gather required documents Ensure all service tasks are logged, updated, and closed within SLA Experience and Skills Required: 3 years AV experience – ideally within service and maintenance. Experience using ServiceNow or a similar ticketing system Strong organisational and scheduling skills Ability to diagnose faults with corporate AV systems, ideally including: Crestron, AMX, Q-SYS, Biamp Full UK Driving Licence Right to work in UK Package: Salary: £35K - £40K 24 days annual leave plus bank holidays Hybrid working Laptop & phone Pension Pool van available for travel How to apply: Submit your application or contact Jake Voisey on the details provided. SER-IN

ServiceNow SAMPro functionality. ServiceNow SAMPro in the last year. Working with ServiceNow ITBM, ADO.

Experienced ServiceNow GRC, IRM, SecOps and RBVM Developer with strong leadership capabilities and expertise in implementing, customizing, and integrating GRC as well as SecOps modules on the ServiceNow platform. ServiceNow certifications focusing around Governance Risk & Compliance (GRC), Informati

We are seeking a forward-thinking ServiceNow SecOps Architect to lead the design and implementation of our security operations capabilities on the ServiceNow platform. Role:ServiceNow SecOps Architect.

You'll spend time running workshops with stakeholders, mapping out end-to-end employee journeys such as onboarding, offboarding and case management, and shaping how ServiceNow HRSD can support those journeys. Senior ServiceNow HRSD Consultant | HR Transformation | Hybrid | Up to early £70s + bonus.

ServiceNow Platform Architect (ITSM, CMDB, Discovery, ITOM, Integration Hub, Flow Designer) - 6 Month Contract. We ' re seeking an experienced ServiceNow Architect to provide strategic and technical leadership for a major transformation programme. This role will act as the Technical Design Authority

My client, a leading ServiceNow partner, are looking to hire an experienced Engagement Manager for an initial 3-month period to assist with project delivery. To include project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acti

We’re partnered with a global ServiceNow Consultancy who are continuing to grow over the next 12-18 months, and are looking for an experienced ServiceNow Engagement Manager to lead high-impact digital transformation initiatives. As a ServiceNow Engagement Manager, you must have the following exper

You will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations.The project is centered on shaping a market-ready service offering – defining how AI transforms service ma

A leading ServiceNow Elite partner is seeking a UK Sales Leader to drive revenue growth, market expansion, and strategic alignment with ServiceNow across the UK. Strong ServiceNow ecosystem background (partner or vendor). UK Sales Leader - ServiceNow (Elite Partner) - OTE £275-325k🌳.

A ServiceNow commercial expert with deep knowledge of the ServiceNow product suite including CMDB, ITSM, ITOM, and other core modules with the ability to clearly articulate their business value to C-level stakeholders. A ServiceNow Commercial strategist with the ability to translate complex platform

Job Description ServiceNow Advisory Consultant UK | Hybrid | SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant, you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transfo

Job Description Join Police Digital Service as a ServiceNow Product Specialist Salary starting at £65,000 per annum The ServiceNow Product Specialist is responsible for the holistic management, optimisation, and continuous improvement of the ServiceNow platform operated by PDS on behalf of national

Job Description ServiceNow Advisory Consultant UK | Hybrid | SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant, you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transfo

ServiceNow Architect Salary: £90,000 - £100,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK wide 2-3days onsite)About the RoleWe're seeking an experienced ServiceNow Architect who is passionate about designing scalable, high-quality solutions that improve business processe

Job Description ServiceNow Sales & Account Growth Manager Hybrid – London (1–2 days per week in the office).

Job Description ServiceNow Developer Salary: £60,000 - £85,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK Wide 2-3 days onsite) About the Role We're looking for a motivated ServiceNow Developer who's excited to grow their career and make a meaningful impact by enhancing cu

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. Key Responsibilities:Design end-to-end ServiceNow solut

Job Description:Mandatory Skills: ServiceNow - SaaSResponsible for designing, implementing, and optimizing ServiceNow ITOM Event Management solutions using best practices. Key Responsibilities?Lead the architecture, configuration, and deployment of Se

Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric). Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability. Certified Se

A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services.The ideal candidate will have a strong background in customer success, analytics, and relationship management.This role focuses on guiding customers through their journey post-sale, ensuring t

A leading financial services firm is seeking a Mid-Senior Level Application Specialist to provide support on the ServiceNow platform, enhancing operational efficiency within the IT department. The ideal candidate should possess extensive knowledge of ServiceNow, strong analytical skills, and excelle

In this dynamic role, you will lead workshops, document requirements, and enhance operational efficiencies using the ServiceNow platform.

We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow. You will configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements. Responsible for ServiceNow platform Administrat

You will lead business analysis for ServiceNow implementations, collaborating with clients and stakeholders to design effective solutions. A leading technology consultancy in the United Kingdom is seeking a skilled Lead Business Analyst with strong ServiceNow experience.

This role involves leading technical solution development for ServiceNow, collaborating closely with clients and sales teams, and mentoring junior consultants. The ideal candidate will have over 5 years of experience within the ServiceNow platform, a strong capability in pre-sales activities, and ex

A global cloud communications leader in the UK seeks a ServiceNow Alliances Manager to drive partner relations and revenue growth within the ServiceNow ecosystem.

A leading ServiceNow partner is seeking an experienced Engagement Manager for an initial 3-month period to drive project delivery. The ideal candidate has over 3 years of project management experience, implements ServiceNow, and holds relevant certifications.

Lead the transition of individuals and teams from legacy IT systems into ServiceNow, managing the people, process, and adoption aspects of change. Proven experience delivering transitions or transformations onto ServiceNow. Exposure to ITSM, ITOM, or broader ServiceNow modules.

A leading technology consultancy in Greater London is seeking a Senior Leader to oversee critical transformation programmes focusing on ServiceNow and AI.

As a ServiceNow Solutions Consultant, you will work closely with sales, delivery, and customer stakeholders to design scalable solutions and guide organisations through their ServiceNow journey. As part of this growth, they’re looking for a ServiceNow Solutions Consultant to lead technical pre‑s