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Role: CoPilot Architect Location: London Role Summary As a Senior Architect You will define and drive HCLTech’s strategy for Microsoft 365 CoPilot and Agentic AI—serving as the principal architect for our highest-value clients. You’ll craft enterprise-scale CoPilot ecosystems, influence vendor roadmaps with Microsoft and OpenAI, and shape governance and best practices across our AI & Cloud Native Labs network. Key Responsibilities 1. Strategic Architecture & Vision a. Establish the Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. Lead workshops and steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security accreditation, and ethical-AI standards. b. Oversee risk assessments and certifications, ensuring all deployments meet regulatory mandates. 5. Thought Leadership & External Engagement a. Represent HCLTech at industry forums and government panels; publish whitepapers and speak at conferences. b. Drive the creation of flagship thought-leadership assets that position HCLTech as a premier authority on Copilot and Agentic AI. 6. Capability Development & Mentorship a. Lead and mentor a global community of architects and engineers through design clinics, advanced training, and certification pathways. b. Cultivate talent and foster knowledge transfer to scale expertise across the Labs. Minimum Qualifications • Experience: 12+ years in enterprise architecture or software engineering, including significant leadership of AI/ML platform initiatives., • Technical Mastery: Hands-on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs., • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions., • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients., • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001, and ethical-AI frameworks. Preferred Qualifications • Certifications: Azure Solutions Architect Expert, CISSP, or equivalent., • Experience with AI policy bodies, standards organizations, or government advisory panels., • Familiarity with cross-border data flows, emerging AI regulations, and open-source AI projects. Behavioral Competencies • Strategic Visionary: Anticipates AI trends, shapes long-term roadmaps, and aligns technology with business goals., • Executive Collaborator: Builds trust at board level and guides decision-making across global stakeholders., • Ecosystem Catalyst: Orchestrates complex partnerships and influences vendor roadmaps., • Talent Developer: Mentors senior leaders and drives innovation across diverse teams.

ServiceNow Lead Solution Architect Fully Remote.

ServiceNow Implementation Specialist. ServiceNow Implementation Specialist.

I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote.The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract.Candidates MUST have recently worked in Central Government.You will be respon

Our client is about to deploy ServiceNow platform and looking for a team of 6 Lead ServiceNow Engineers that could do hands on Javascript development to join and kick off the project. Demonstrated ability to lead teams and mentor others in technical practices. Lead the development and configuration

A unique opportunity to join a global ServiceNow Partner to lead the ServiceNow tech capability as UKI Chief Architect for the ServiceNow practice.

Our client is about to deploy ServiceNow platform and looking for a team of 6 Lead ServiceNow Engineers that could do hands on Javascript development to join and kick off the project. Demonstrated ability to lead teams and mentor others in technical practices. Lead the development and configuration

Legal Service Delivery Specialist (ServiceNow Expert). I'm recruiting for a Legal Service Delivery Specialist with deep expertise in ServiceNow to drive adoption, training, and reporting within a global Legal Operations team. Deliver hands-on ServiceNow end-user training, making complex processes cl

Their collaborative culture, cutting-edge projects, and commitment to professional growth make them a huge standout destination for top talent in the ServiceNow ecosystem. Stay ahead of platform updates and industry trends to advise clients effectively. Support pre-sales activities and contribute to

ServiceNow Finance Functional Lead – Contract | ASAP Start | 3 Months |. ServiceNow Finance Functional Lead. This is a hands-on, client-facing role where you’ll lead workshops, shape the design, and oversee developers to ensure high-quality Finance workflows are built in ServiceNow.

The right candidate will have a minimum of 5 years experience; - Working within IT Risk - Using ServiceNow, Archer or similar -Working with stakeholders and Project Managers to ensure remediation is followed correctly and efficiently Initial contract duration is 12 months. A global bank are look

ServiceNow Lead Solution Architect Fully Remote.

As the Head of PMO for ServiceNow in UK&I, you will lead the strategic planning, execution, and governance of a portfolio of technology and transformation projects. Integrate with the global ServiceNow practice PMO to maximise efficiency of people, processes and technologies. You’ll be res

Ability to deal with both internal and external suppliers making sure roadmaps are complete. Solid Business Analysis, specialising in the area of ServiceNow ITSM. Preparing, organising and leading workshops, interviews and facilitating groups, identifying business needs and objectives, analyse data

ServiceNow IT Project Manager Rate- £700-720 Hybrid working - London Duties and Responsibilities • Overall programme/project management of all assigned IT programmes/projects including without limitation preparation of the project initiation document (PID), project plan (Gantt chart), project organisation chart, project budget application, quality management and system release documentation., • Work with business sponsors, PMO and HO liaison teams to build out business cases/ROI allowing for projects to be prioritised and launched with Head Office., • Ensure projects are tracked and delivered to meet business requirements, on time against project milestones and within approved budget., • Deployment and release coordination., • Preparation and reporting to Project Steering Committees, IT Senior Management and C-Suite level stakeholders where required for the project., • Build and maintain strong relationships with key stakeholders across multiple offices and regions., • Managing internal and external resources in a matrix organisation project structure. Qualifications, Skills, and Experience • Minimum of 10 years experience in delivering IT projects/programmes., • Proven experience in leading ServiceNow implementation or enhancement projects., • Knowledge of ServiceNow configuration, workflows and reporting capabilities, • Relevant Project management qualification (APM, PMP etc)., • Good understanding and experience of end-to-end project management methodologies including waterfall and agile (Scrum and Kanban ceremonies)., • Sound knowledge of IT functions., • Understanding of financial market products., • Strong stakeholder management skills., • Excellent communication skills, with the ability to present complex information clearly and effectively to diverse audiences., • Excellent attention to detail., • Excellent organisational and time management skills., • Strong decision making skills., • Excellent problem solving skills., • Proven ability to work in high pressured environments.

Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform. Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation oc. Perform all aspects of Platfor

Expert in 5 or more below ServiceNow Product suites. Extensive experience across the ServiceNow core platform security performance and compliance.

As the Product owner for ServiceNow Enterprise Platform, you will lead the strategic development and productisation of enterprise-scale ServiceNow solutions across a broad MSP client base. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strat

I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote.The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract.Candidates MUST have recently worked in Central Government.You will be respon

As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that d

This ServiceNow Business Analyst will be joining their Project Management team, working alongside a Senior Project Manager, assisting them in the delivery of a business-critical ServiceNow project.

ServiceNow Developer - 12 months - £700 per day - SC Cleared. Remote/London (2 days per week).

ServiceNow Architect - ServiceNow - Outside IR35. ServiceNow Architect - ServiceNow - Outside IR35.

We are in search of a seasoned ServiceNow Architect who brings extensive experience in implementing and configuring the IRM module across multiple organisations. Proven experience as a ServiceNow Architect, with a strong portfolio of designing and implementing solutions across various modules. Job

A leading financial services company is seeking a Group Incident Manager for a. Group Incident Manager Contract. Evaluate incidents raised through ServiceNow, ensuring timely and effective resolution.

Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. This position is well-suited to someone early in their IT, systems, or operations career who is comfortable learning new tools, enjoys problem-solving, and has the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities • Identify process inefficiencies and put forward recommendations to resolve them., • Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems., • Provide 1st line support for business-critical applications, ensuring issues are resolved quickly and effectively., • Support and maintain API integrations and smooth data flows between systems., • Collaborate with colleagues across the organisation to understand requirements and deliver process improvements., • Partner with the Digital Workplace team to standardise workflows for account setup, permissions, and approvals., • Maintain clear documentation of processes, system configurations, and best practices. Skills & Experience • Technical exposure gained through studies, IT systems administration, or 1st line support., • Familiarity with business platforms such as Jira, ServiceNow, or Dynamics 365., • Comfort with API integrations and system configuration., • Strong attention to detail and a structured, problem-solving mindset., • A natural drive to spot inefficiencies and seek out process improvements., • Experience with workflow automation tools (e.g. Power Automate, Zapier)., • Familiarity with reporting/dashboarding tools such as Power BI., • Interest in continuous improvement, operational efficiency, and business transformation.

IT Project Manager (ServiceNow) - Tier 1 Investment Bank - £700 - £720 p/day PAYE Overview: An excellent opportunity has arisen to join a Tier 1 Investment Bank as an IT Project Manager on a 6-month contract. The successful candidate will play a key role in delivering IT investment projects, with a specific focus on enhancing and optimising the bank’s ServiceNow platform. Key Responsibilities: • End-to-end project management of IT programmes and projects, including project initiation, planning, budgeting, quality management, and release documentation., • Work with business sponsors, PMO, and global liaison teams to build business cases and ROI models for project prioritisation., • Ensure projects are delivered on time, within budget, and aligned to business requirements., • Manage deployment, release coordination, and reporting to senior stakeholders, including Steering Committees, IT leadership, and C-suite executives., • Build and maintain strong relationships with stakeholders across multiple offices and regions., • Manage internal and external project resources within a matrix structure., • Oversee vendor management, including contract negotiation and service-level agreements., • Identify and manage project risks, issues, dependencies, and assumptions, escalating where necessary. Essential Skills & Experience: • Minimum of 10 years’ experience delivering IT projects/programmes, ideally within banking or financial services., • Proven experience leading ServiceNow implementation or enhancement projects., • Knowledge of ServiceNow configuration, workflows, and reporting capabilities., • Strong understanding of project management methodologies (Agile, Waterfall, hybrid)., • Excellent stakeholder management skills, with experience engaging senior executives., • Strong communication, decision-making, and problem-solving skills., • Relevant project management qualifications (APM, PMP, PRINCE2, Agile) preferred., • Understanding of IT functions and financial market products is advantageous. Contract Details: • £700–£720 per day (PAYE), • 6-month initial contract, • Central London, hybrid working (2-3 days per week in office)

Applications Operations Analyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: • Perform system maintenance, patching, and upgrades in line with change management procedures, • Monitor application health and performance, proactively resolving issues, • Manage user access controls and support security audits, • Respond to incidents and service requests within SLA targets, • Support application deployments, integrations, and configuration changes, • Maintain documentation, runbooks, and support knowledge base articles, • Identify opportunities for automation and process optimisation, • Track and report on KPIs, system uptime, and user engagement metrics, • Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: • 3+ years of experience in enterprise application support or IT operations, • Strong troubleshooting and analytical skills, • Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patching, and vulnerability remediation, • Exposure to ITIL practices and professional services environments, • Experience with documentation tools and scripting (e.g., PowerShell, Python), • Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Infrastructure & Cloud Automation Engineer Location: London, Hybrid 3 days onsite Type: 6 month FTE Join: ASAP Are you passionate about cloud transformation, automation, and building scalable enterprise platforms? Do you thrive on solving complex technical challenges and delivering secure, resilient, and automated solutions? If so, we want you to join our team as an Infrastructure & Cloud Automation Engineer. This is an exciting opportunity to shape the future of our technology landscape, driving efficiency through automation, enabling FinOps practices, and optimising cloud operations. The Role: Designing and implementing cloud solutions across Azure and AWS, supporting enterprise-scale transformation programmes. Developing Infrastructure-as-Code (IaC) and Compliance-as-Code solutions using Terraform, Ansible, Jenkins, Git, Azure DevOps, Docker, Kubernetes, and ARM templates. Building and maintaining monitoring platforms (LogicMonitor, Azure Monitor, CloudWatch) and integrating AIOps with ServiceNow. Delivering automation, APIs, and backend pipelines to support FinOps and governance initiatives. Working across virtualisation, storage, networking, and both Windows and Linux environments to ensure performance, resilience, and security. Collaborating with development and infrastructure teams, championing DevOps and Agile practices to drive continuous delivery and cloud adoption. What You’ll Bring: Strong experience in infrastructure and cloud engineering, with hands-on expertise in automation and monitoring. Proficiency in Python, JavaScript, Groovy, and PowerShell for automation and integration. Broad infrastructure knowledge across VMware, databases, and enterprise systems. Proven ability to work across distributed systems and deliver scalable, reliable solutions. Excellent collaboration and communication skills, with the ability to guide and support teams. Official Certifications in Azure, RedHat, Kubernetes, Terraform, and Ansible. Academic background including a BEng in Telecommunications and Telematics, MSc in Machine Learning & Biotechnology, and a PhD in Generative AI (in progress). Hurry and apply for a more detailed conversation with our Team! #UST

ServiceNow CTA/CTO To 190k base ServiceNow Flex Location A unique opportunity to join a global ServiceNow Partner to lead the ServiceNow tech capability as UKI CTO/CTA for the ServiceNow practice. This is a newly created role, you will work at CXO level, support the ServiceNow business as tech leader, you will focus across Client delivery Enablement Practice Dev GTM activities Bids In essence you will be the lead authority on all ServiceNow engagements from a tech/design leadership perspective True leadership role Financial services experience is a benefit, but not essential To 190k base/bonus/bens

London or Liverpool | Permanent | £40,000 | Hybrid – 3 days onsite.Do you have experience working with CAFM or ServiceNow systems? Are you confident with reporting tools like Power BI and Excel? Looking for a role that offers hybrid flexibility and the chance to support a global, highly regarded

BA will strong experience of working on ServiceNow and specifically implementing the 'Security Operations' or 'SecOps' module of ServiceNow.This SecOps module integrates with multiple cyber monitoring tools like Sentinel, Defender and Mend that the client use.Currently each of these tools create the

Security and Access Control: Roles, ACLs, and data protection best practices.

With a proven track record in innovation and delivery excellence, they are now seeking to recruit multiple ServiceNow Consultants on a contract basis - remote working - UK based.

Transformation: ServiceNow Architect• Broad IT experience of 12 to 14 years working within a large enterprise on implementation initiatives• Minimum 6 years of experience in configuring ServiceNow which involves various modules, 3rd party integrations. Stron

ServiceNow Implementation Specialist.UK (Hybrid / Flexible working).Salary: Negotiable (depending on experience).ServiceNow workflow applications.Customer Experience: CSM, Field Service Management, Customer Service Portal.Technology Experience: ITSM, ITOM, ITAM.Employee Experience: HRSD, onboarding,

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Track record of driving product strategy and roadm

ServiceNow Mastery (5+ years required): Proven experience in ServiceNow implementation and advisory roles, with hands-on expertise across at least 3 core ServiceNow modules. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differe

As the Head of ServiceNow at Advania, you will lead the strategy, development, and management of our ServiceNow platform to support our MSP business and clients. You’ll join at an exciting point in Advania UK’s growth, with ServiceNow becoming pivotal to our success as a Managed Services Provide

As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various int

Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity. Knowledge and experienceworking withServiceNowin Development & Technical Architecture capacity. Job Title: ServiceNow Technical Architect Manager / Associate Manager.

Job Description ServiceNow Lead Solution Architect Fully Remote Were seeking an experienced ServiceNow Lead Solution Architect to take ownership of designing and delivering innovative, high-quality solutions.

We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow. Minimum 4 years of ITSM experience with at least 3 years working experience with ServiceNow.

Demonstrable experience leading complex, outcome focused, ServiceNow transformation programmes within our private sector industries, relating to ServiceNow, Enterprise service management and service operating models. Drive our ServiceNow business and practice development activities relating to our g

Should have a deep and broad understanding of how ServiceNow delivers ITSM/ITOM to the organisation and able to align business requirements to the specific way these are implemented within that platform. Deep and broad understanding of how ServiceNow delivers ITSM/ITOM to the organisation and able t

We are currently seeking ServiceNow Developers to work a 12-month contract with our client.This role requires two days per week on-site - London is preferred but our client has many sites nationally that would be acceptable.This is a role within the in-house ServiceNow capability for the client, sup

ServiceNow IRM- Functional Consultant, london (city of london). Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform. Work in capacity of ServiceNow IRM Business Analyst in client engagements.

Role: UKI Chief Architect for the ServiceNow practice. You will work at CXO level, support the ServiceNow business as a tech leader, and lead across multiple areas. Lead the ServiceNow tech capability as the authoritative design and technical lead on engagements.