Shared services manager jobs in London

Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.

At Kebab Queen, we understand the importance of the atmosphere our guests experience. It's a buzzing, welcoming ambience driven by the friendliest and most attentive service. Every interaction with our guests is an opportunity to positively impact their experience, from the moment they're greeted to ensuring their needs are promptly met. Our restaurants are meticulously designed to reflect this vibe, setting the perfect tone for an unforgettable dining experience. We foster independence and provide extensive on-the-job training, empowering driven individuals to progress within our company. Opportunities for advanced apprenticeship schemes further contribute to structured managerial development. Moreover, a high wine and spirits knowledge is mandatory: you can hold WSET L2 or above to prove this. However, if you lack this qualification, training could be provided to ensure you meet our high standards in wine and spirits expertise. Moreover, you must be confident and have great interaction skills as you will drive our guests into our culinary and beverage journey while on shift. As an AGM at Kebab Queen, you'll support site operations and work very closely with our kitchen team ensuring the smooth running of service and delivering exceptional guest experiences. You'll share responsibility for managing the FOH team and coordinating events when required. Simultaneously, achieving target KPIs and enhancing customer satisfaction will be ongoing priorities. You will also be in charge of some administrative tasks such as rota management, payroll, and reservations - with the support of our Head Office. While the role demands a lot of responsibility, it also offers autonomy and rewards. Candidates with at least 2 years of experience leading FOH teams as AGM or Supervisor are preferred, as they understand the demands of the position and are ready to excel in our unique environment.

Fast Food Restaurant Site Manager - 32K plus bonus opportunities Based in: Design District (Greenwich Peninsula) London OUR BENEFITS INCLUDE: Up to 2 free meals whilst on shift, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE Key Accountabilities Business Weekly ordering and inventory management Monitoring the daily elaboration of dishes for all brands at Guasa Group following highquality standards of the company. Maintain a constant and impactful communication with business owners; the Head of Operations; the head office; the kitchen and the rest of the team Responsible for securing a correct business operation. Weekly and Monthly control of temperature Fully accountable and responsible for the maintenance of weekly and monthly cleaning of the site, supervising the accomplishment of it by team members. Ensuring the correct opening and closing. Make sure that the due diligent book is up to date Responsible for flagging any potential risks on time that must be escalated. I.e. any issue related to food hygiene; staff; cleaning issues; issue with deliveries; etc Be the first point of contact at the site if any problem with customers occurs during the shift. Escalate necessary and important information provided by market’s management that may be relevant for the business to take actions on. Cashing up of the daily/weekly closing including bank deposit. People Enable and facilitate the communication between team members by being the first point of contact for any problem or queries that requires immediate solution before escalating it. Responsible for securing a continuous track of the training program of all new team members from the first day until this person is fully qualified and independent in about two weeks. Shares ownership and control in the management of the staff: trials; induction; uniforms; performance review; training and others Weekly rota elaboration and planning within the budget provided Ensuring the follow up of handbook’s procedures including uniform, punctuality, food safety and health and safety and the daily temperature control. Organising staff meetings including social activities. Maintain high level of engagement with other team members in order to secure good levels of morale and energy in the team Be an example of good practices in the team in terms of punctuality; uniform; up-selling products; energy in the team. Etc Promote diversity and ensure that Guasa Group continues being an amazing place to work! Guasacaca Ltd. All rights reserved. Competencies Outstanding communication skills and adaptable to different audiences such as; Managing Director, team members; customers; suppliers and others. Excellent interpersonal skills Organisation, attention to detail and resilience Problem solving Passionate about the delivery a service at high standards. Take initiative at all time Ability to work in a collaborative manner with the team is essential

Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a supervisor to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 times per day) Shoes & uniforms provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Supervisor? As our Supervisor at Amazonico, your responsibilities would include: Ensure the efficient running of a section during service and be responsible for any guest’s request. Promote sales and build rapport with guests. Ensure all orders, bills, and payments are taken correctly. Be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. To coordinate the allocation of duties and breaks for the Commis Waiters and Head Waiters To assist the management team with guest complaints and inquiries. Be responsible for ensuring that all guests receive the best possible service and care. Be able to work in a fast-paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Supervisor!

We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.

An exciting opportunity to be part of our fabulous Hache Family! We are delighted to be looking for a Supervisor to join our Team. Haché was established in 2004 as a family run and friendly local burger restaurant. It has gone on to become an expanding and award-winning group of restaurants. Our concept is a relaxed and enjoyable environment, serving delicious and innovative burgers with responsibly sourced, quality ingredients. We are looking for a dedicated, professional Supervisor with a true passion for delivering exceptional customer service and leading and developing our wonderfully diverse teams. If you consider that this could be you, please apply to find out more. What can you expect from us? Exceptional team spirit and family atmosphere Full holiday benefits and performance incentives Full training and support *Share of service charge + daily cash tips *Staff meals * Generous discounts for all our restaurants across London *Flexibility and work life balance. If you have passion for the Industry please send us your Cv and we will get in touch.

We are on a search to find a new Supervisor. Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Monitoring the team in following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Career progression to Supervisor and beyond! - Scoops of success Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider

We are looking to hire a fantastic Supervisor for our site in Kentish Town. On target earnings for this role are over £15 per hour including service charge. Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food, customers, people and display a huge willingness to learn · Demonstrate a good working knowledge of food and working in a small brand · Show you can learn quickly and integrate with our teams fast; we like to think that each branch is a family · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the pizzeria is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: - To be part of a small team, but within a growing brand - To work in the brand that has been voted 4th best pizzeria in the world! Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon

SW16 Bar & Kitchen is an all day bar, restaurant, cocktail lounge & workspace. Wine, cocktails, draught beer & coffee are served alongside a casual quality food offering. We offer something for everyone, a ho-me-from-home to make your own. The relaxed space can be used for anything from work to play; from breakfast, brunch, and coffee, to intimate dinners, cocktails and drinks. Offering a restaurant, bar, work area and lounge spaces. For those wanting to escape the confines of the home office, there’s plenty of plug sockets and super-fast wifi. Our workspace transforms at night into a private dining room – perfect for special occasions with friends and family. About You We are looking for a pro-active AGM who will share our passion for incredible people, outstanding hospitality and have previous experience in a similar role. You will be responsible for implementing high service standards and positively impacting the sales of the building, using your creativity, entrepreneurship and commercial knowledge. Our perfect AGM will be organised and enthusiastic, showcasing skill in looking after lots of different styles of event, but also capable of running ain independent Bar & Kitchen. We're looking for someone warming and welcoming, and ideally, someone who will capture the attention of the guests and make them want to return in the future. In return, you can expect us to look after you and your future, we are working hard to recognize the potential in all new hires and push them for progression within the company sooner rather than later. We already have a very strong and stable team, and boasts a great atmosphere to work in Responsibilities - Operating and delivering to the highest standards of service, product, environment and atmosphere - Ensure the venue runs efficiently by leading from the front and driving outstanding hospitality - Be involved in drinks operations & menu development - Identify and solve potential problems before they arise; knowing when to escalate an issue upwards - Cashing up and daily reports - Motivate your team by providing excellent support and training. - Supporting with staff recruitment, development, and training - Working with the team to deliver on all aspects of staff welfare and helping to make a happy and positive work environment - Ensuring general H&S documentation is in place and standards are met inc. fire safety, first aid, COSHH, allergy awareness etc - Working to ensure general venue upkeep, identifying and escalating maintenance issues as they arise

Grow with us... Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. We’re currently in search of a Floor Manager who shares these values and will champion them at Madera Restaurant. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We’re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who’s not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We’d love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar.) About you... Passionate about food & beverage and a minimum of 3 years of similar work experience. Advanced knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

Are you looking to work for a busy independent pub where you can make a difference? We are expanding our team and looking to recruit a talented and highly motivated General Manager. The position offers genuine professional development opportunities. Candidates should have experience working in a customer facing / front of house environment and should share a passion and an interest in great food, drink and hospitality. We are looking for : Proven track record in a similar environment Minimum three years experience serving front of house Impeccable hospitality and service standards Ability to lead Exceptional communication and organisational skills Cellar Maintenance and Cask Ales experience A real interest in great food and wine Barista and cocktail experience preferable In Return we offer Genuinely enjoyable place to work Fantastic and motivated team to work with Reasonable working hours Professional development Great staff perks, including: 50% off dining for friends and family Birthday bar tab Regular external trips Immediate start. If this is something that excites you, please get in touch. Job Type: Full-time Salary: £36,000.00-£40,000.00 per year Benefits: Company events Discounted or free food Employee discount On-site parking Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Night shift Weekend availability Experience: First-Line Managers: 3 years (preferred) Bar management: 5 years (required) Licence/Certification: Personal Licence (required)

Restaurant General Manager - Wingmans Soho ***Minimum of 3 years Restaurant Management Experience Required*** Starting Salary from £40K per annum + share of service charge + performance bonuses- Earn up to £55K+ per annum Company Overview: Wingmans is an independent and rapidly growing restaurant group known for its exceptional wings, vibrant atmosphere, and commitment to delivering an outstanding dining experience. We pride ourselves on our high-quality, multi award winning menu offerings, friendly service, and dedication to creating a unique social dining experience for our guests. As we continue to expand, we are seeking a talented and experienced Restaurant General Manager to join our team and contribute to our ongoing success within our 150 cover central london store. Position Overview: We are looking for a results-driven and customer-focused individual to lead our incredible team as Restaurant General Manager at Wingmans. The ideal candidate will have proven leadership skills, a strong background in restaurant management, and a passion for delivering exceptional service. The Restaurant General Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving overall business success. Benefits: Competitive salary and performance-based bonuses. Access to Wagestream EAP- stream up to 50% of your salary before payday!* Front door access to an independent restaurant group with endless career progression opportunities Training & Development Courses Meals on Shift Employee discounts and perks - much more! If you are a dynamic team leader with a passion for the restaurant industry and a track record of success, we invite you to apply for the Restaurant General Manager position at Wingmans. Join us in creating unique dining experiences and being a key player in our exciting journey!

About us Bermondsey Corner is a small independent wine bar and grocery in Central London, Bermondsey Street, SE1. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. We are looking for a passionate and customer-focused Assistant Manager to join our team at Bermondsey Corner. Our ideal candidate is looking to evolve within the company and grow the business along our side. This is an exciting opportunity to work in a dynamic and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You are: - Fluent in English - Dynamic, dedicated, independent, organized, and enthusiastic - Autonomous, meticulous, and steady - A solution finder, a sales, and details-oriented person - Passionate about food, wine & people - Willing to learn and grow within a young and evolving company - Ideally sensitive to the nutrition-health aspect, biodynamic productions, and respect for nature - Confident to work in a fast-paced environment and multitasking effectively - Fluent in French is a plus, but not required You have: - Excellent customer service skills - Strong communication and interpersonal skills - A prior experience in a retail or hospitality setting - Knowledge of wine and food pairings, and trends in the industry - A passion for and willingness to learn more about wine and other products Responsibilities: - Managing day-to-day operations of the Shop and Bar (5 days a week - 45 hours a week) when the manager is not on site - Provide customers with recommendations on wine and food pairings, based on their preferences and budgets - Provide educational information about our products - Maintain up-to-date knowledge of our products - Assist with supply orders (wine, cheese, and other products), inventory management, and restocking when needed - Process transactions accurately - Keep the store clean, organized, and visually appealing - Work as part of a team to ensure a positive and enjoyable experience for our customers - Ensuring compliance with licensing, hygiene, and health and safety legislation are carried out We offer: We offer a competitive salary (depending on experience and motivation) and an attractive bonus scheme Benefits: - Enrollment in the retirement savings plan - Discounted or free food - Employee discount (Wine and food) - Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts - 28 days paid holidays + Bank holidays - Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization - Friendly and exciting working atmosphere - Team + work events Supplemental pay types: - Share of the service charge - Performance bonus (based on motivation and results, to be given after the probationary period) If you are enthusiastic about wine and food, enjoy providing exceptional customer service and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.

Hey there! Are you ready to dive into the heart of the hospitality world with a role that’s packed with opportunities, fun, and the chance to be part of a family? We’re The Britannia Smoked, famous for our cosy vibes and top-notch dining experience. Right now, we’re on the lookout for an Assistant Manager who’s as enthusiastic about creating memorable moments as we are. If you’re someone who loves leading a team and making every day a bit brighter for everyone around you, keep reading! Where You’ll Shine: The Britannia - Smok'd Your Reward: £13-14 per hour Your Hours: Full-time vibes are needed, including some evenings and weekends When Can You Start? ASAP – We can’t wait to welcome you! What You’ll Be Doing: -Teaming up with our General Manager to make sure everything runs smoother than a perfect espresso. -Leading our amazing crew by example, hitting targets, and spreading positive energy all around. -Tackling some admin tasks – think scheduling and making sure we’re all stocked up and ship-shape. -Being a superhero in customer service, always ready to turn a frown upside down. -Helping guide our newbies so they feel right at home from day one. What Makes You Perfect for the Role: -You’ve got some solid experience leading a team in the hospitality game. -You’re all about inspiring your team and having the leadership skills to match. -You’re a pro at chatting and making guests feel welcome. -You’re flexible and don’t mind mixing it up with different shifts. -You love a fast-paced environment and are ready to jump into action. Perks of the Job: -Plenty of chances to grow and learn new skills. -A team that’s more like a family, where everyone supports each other. -Discounts for you to enjoy our food (and maybe share with friends and family).

Warehouse & Logistics Coordinator- 30hrs a week with flex Location: London, Battersea Badiani is an Italian brand with Gelaterias in the UK, Italy, and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and color to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and entering more exciting markets in 2023 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab in order to share our amazing products with a wider customer base. What you will be doing: Day-to-day management and operations of the warehouse, including stock management, outbound/inbound shipping and returns - driving efficiencies, service excellence for B2B Business, and productivity. Key Responsibilities: Daily stock count of all the goods in the Lab warehouse. Daily check, management and reorder of cold rooms (DPI provided) Weekly stock count of all the goods in the Main warehouse in Kent. ( Mandatory at EOM) and decide what goods are needed to be brought back to central London. Communicating and interacting with Last mile delivery operation teams. (external provider) and Operation Team Overseeing logistics of receiving, warehousing and dispatch operations following the right procedures. Receiving goods (pallets/boxes), checking their condition, counting them, and placing them in the right place. (in summertime we receive anywhere between 8 to 20 pallets of goods per day) Daily preparation of dry stock that needs to be delivered the following evening by the night-shift driver. (usually, this is 80/150 Kgs worth of goods. Performing general maintenance of the furniture and equipment used in the Lab warehouse. Take charge of the overall maintenance and upkeep of the warehouse. Managing and updating Nory and FaccioBuono, ensuring that the stock movements to/from the main warehouse and shops are performed correctly on both ends. Learn and train any new logistics system put in place by the company, make sure it is up to date, and monitor the performance correctly. Supporting the delivery team in case of emergency or to move gelato, goods and provide delivery service whenever and wherever needed. Plan and manage rotation for drivers to deliver to all shops (review every 3 months) Enforcing health standards, safety, and security procedures. Enforcing company rules and regulations Requirements: Night shift during peak period if needed. Italian language required, proficiency in English. Fully flexible, especially during our peak season Strong attention to detail Ability to work under pressure Strong Team player Methodical Benefits: Sunday's off 50% product discount Access to our rewards and discount platform Perkbox

Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave The need to knows · The start date for this role is March (or as soon as you are available) · The interview process will be three stages: a phone interview and two face to face interviews · The final interview will include a presentation and an opportunity to meet the team · Viraj Mistry, Area Manager, will be the hiring manager for this role. Ready to join the Work.Life way? We’re excited to hear from you. At Work.Life, we’re committed to providing an inclusive environment for our team and our members, as we believe that diversity breeds a more innovative, creative, and caring culture. We’re an equal opportunity employer. Everyone who applies to Work.Life will be considered for employment without attention to race, age, ethnicity, religion, sexual orientation, gender, family or parental status, or disability status. Here’s our Privacy Policy, by applying for this job you accept how we will use your data.

We are looking for a shop assistant manager to join our team at Caserta Deli, a cozy and authentic Italian deli and cafe in Wandsworth town. You will be responsible for overseeing the daily operations of the shop, ensuring high standards of customer service, food quality, and hygiene. As a shop assistant manager, you will: Assist the shop manager in planning, organizing, and managing the shop activities have on barista skills, food preparation, and customer service Handle transactions, inventory, and ordering of supplies Ensure compliance with health and safety regulations and company policies Resolve customer complaints and queries in a professional and courteous manner Create a welcoming and friendly atmosphere for the customers and staff To be a successful shop assistant manager, you will need: Previous experience as a barista, preferably in an Italian cafe or deli Knowledge of Italian food and culture, and a passion for sharing it with others Attention to detail, will to learn, and a tidy and precise work ethic Excellent communication, interpersonal, and leadership skills Ability to work under pressure, multitask, and prioritize Flexibility to work shifts, weekends, and holidays If you are interested in this position, please send your CV We look forward to hearing from you!

Full job description Front of House Waiter/Waitress Restaurant Overview: At Terra Moderna, we believe that delicious food and freshly made pasta is not just something to eat, but a way of life. We are excited to share our passion for food with you and look forward to welcoming you, a passionate, warm, and engaging Waiter/Waitress to our restaurant very soon. We are a proud and ambitious Group, planning to take the best Restaurant Manager along on this ride with us. Like we handcraft our awe-inspiring food and pasta, we want to handpick the absolute best staff. We are looking for passion, inspiration, and the personification of a hospitality industry gem. Living and breathing good food, good wine, and even better speciality-coffee. In return, we offer you a generous guaranteed salary, boosted earnings with substantial tronc, profit share of the restaurant and exponential career development opportunities. The Waiter/Waitress role is critical within Allegra Group, Culinary Grace and most importantly, Terra Moderna – a brand-new Modern Italian restaurant in Belsize Park, London. We take pride in our commitment to using the freshest, locally sourced ingredients to create dishes that are vibrant, authentic, and bursting with flavour. At Terra Moderna, we provide our guests with a warm and welcoming atmosphere, the perfect retreat for all occasions. You will be empathetic and accountable, maintaining high standards will be your second nature. You will naturally have great energy, leading a strong team, motivating them to deliver warm and memorable experiences. You will work closely with the wider, inspired team to build a business to be proud of, driving the restaurant strategy forward and smashing targets. Job Description: England’s Grace is seeking an experienced, friendly, and professional waiter/waitress to join our front of house team. As a Terra Moderna waiter/waitress, you will be responsible for providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring our guests have a memorable dining experience. Your responsibilities will include: - Warmly welcoming guests and providing menus and assistance with seating - Taking food and drink orders accurately and efficiently - Serving dishes and drinks in a timely manner, ensuring orders are complete and correct - Answering questions about menu items, providing recommendations, and explaining preparation methods - Processing guest payments following established procedures - Maintaining a professional appearance and demeanour on the floor - Promptly addressing any issues or complaints that may arise The ideal candidate will have: - Previous waitressing experience in a fast-paced restaurant - Knowledge of food and wine pairings and preparation methods - Excellent communication and customer service skills - Attention to detail and ability to multi-task - Teamwork and time management abilities - Passion for food and eagerness to learn This is a great opportunity to play an integral role in providing excellent dining experiences. No prior experience in Antipodean cuisine is required, but an enthusiasm to learn is a must. Our waitstaff will receive on-the-job training on our menu, recipes, and service procedures. We offer competitive wages and benefits in a lively work environment. Please submit a CV to be considered for this position. Benefits · Free meal and coffee on shift · Discount across our venues · Incentive and reward schemes Location: 2b England's Ln, Belsize Park, London NW3 4TG Job Types: Full-time, Part-time, Permanent Pay: £12.50-£14.00 per hour Benefits: Discounted or free food Schedule: 8 hour shift Weekend availability Experience: Hospitality: 2 years (required) Bartending: 2 years (preferred)

THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 8am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist full time 40-48 hours per week with two days off Pay: Competitive; £12 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility : • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving

Job Title: Specialist Barista & Sandwich Maker Company: Sage and Poppy Coffee Shop Location: Tulse Hill About Us: Sage and Poppy Coffee Shop is not just a café; it's a destination for those who appreciate the artistry behind both coffee and food. Nestled in the heart of London, we pride ourselves on offering a unique and enriching experience where patrons can indulge in expertly crafted coffee beverages and exquisite sandwiches made with the finest ingredients. Position Overview: We are on the lookout for an exceptional individual to join our team as a Specialist Barista & Sandwich Artisan. This role is perfect for someone who is not only passionate about coffee but also possesses a creative flair for culinary excellence. The ideal candidate will be proficient in the art of crafting specialty coffee drinks and skilled in the creation of gourmet sandwiches that tantalize the taste buds and leave a lasting impression on our customers. Responsibilities: Specialty Coffee Crafting: Utilize expert knowledge and skills to prepare a wide array of specialty coffee beverages, including pour-over, AeroPress, siphon, and cold brew. Showcase creativity and precision in latte art, elevating the visual appeal of each coffee creation. Stay updated on industry trends and emerging brewing techniques, continuously enhancing the coffee experience for our customers. Provide personalized recommendations based on customers' taste preferences and flavor profiles. Sandwich Artistry: Craft fresh and flavorful sandwiches using premium ingredients, paying meticulous attention to flavor combinations, textures, and presentation. Develop innovative sandwich recipes that showcase seasonal ingredients and culinary ingenuity, offering customers a diverse and exciting menu. Maintain consistency in portion sizes and ingredient ratios, ensuring each sandwich meets our high standards of quality and taste. Collaborate with the kitchen team to streamline sandwich preparation processes and optimize efficiency during peak hours. Customer Engagement: Foster a welcoming and engaging atmosphere where customers feel valued and appreciated. Engage with patrons in meaningful conversations about coffee and food, sharing insights and recommendations to enhance their experience. Actively seek feedback from customers and use it to continually improve the quality of our offerings and service. Build rapport with regular customers, creating a sense of community and loyalty around Sage and Poppy Coffee Shop. Sanitation and Safety: Adhere to strict sanitation and food safety protocols, maintaining cleanliness and hygiene in all areas of operation. Handle food products and equipment with care, following proper storage and handling procedures to prevent contamination. Monitor inventory levels of sandwich ingredients and coffee supplies, communicating any needs to management to ensure uninterrupted service. Qualifications: Proven experience as a specialist barista in a specialty coffee shop or similar setting. Demonstrated expertise in coffee brewing methods, latte art, and flavor profiling. Creative culinary skills with experience in sandwich preparation and recipe development. Strong attention to detail and a commitment to delivering exceptional quality in every beverage and sandwich. Excellent communication and interpersonal skills, with a passion for engaging with customers. Food handler's permit or willingness to obtain one. Flexible availability, including mornings, evenings, weekends, and holidays. Benefits: Competitive compensation package with opportunities for advancement. Employee discounts on coffee and food items. Supportive and collaborative work environment. Ongoing training and professional development opportunities. If you're a passionate coffee enthusiast with a talent for culinary creativity, we invite you to bring your expertise to Sage and Poppy Coffee Shop. Join us in delivering memorable experiences through exceptional coffee and culinary craftsmanship. Apply today by submitting your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role.