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  • Deputy General Manager - New Italian Restaurant
    Deputy General Manager - New Italian Restaurant
    hace 2 días
    £36000–£46000 anual
    Jornada completa
    London

    Bring Yourself To Work Incipio Group are seeking an outstanding Deputy General Manager with a love for diverse dining experiences in stunning surroundings. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: As Deputy General Manager, you'll be key to the running and success of Juno. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in high volume restaurants, understanding how to manage a dining room from table turns to elevated guest experience. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A proven leader with experience in a high volume restaurants. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Italian culture, dining and wine. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Bonus potential based on your KPI performance Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Restaurant Manager
    Restaurant Manager
    hace 5 días
    Jornada completa
    London

    We are seeking a dedicated and experienced Restaurant Manager to lead our Subway team. You will be responsible for overseeing all aspects of restaurant operations, ensuring high standards of customer service, food quality, and operational efficiency. This role requires a strong leader who can motivate staff, manage inventory, and drive sales while maintaining a positive and productive work environment. Key Responsibilities: • Manage daily restaurant operations, including opening and closing procedures., • Recruit, train, supervise, and develop a team of sandwich artists and crew members., • Ensure excellent customer service, promptly addressing guest feedback and resolving issues., • Monitor food preparation, ensuring compliance with Subway's strict food safety and hygiene standards., • Manage inventory, order supplies, and control costs to meet budgetary goals., • Handle cash management and daily financial reporting., • Maintain a clean, organized, and welcoming restaurant environment., • Implement promotional activities and marketing strategies to increase sales., • Ensure adherence to all company policies and procedures. Requirements: • Proven experience in a restaurant management or supervisory role., • Strong leadership and team-building skills., • Excellent communication and interpersonal abilities., • A passion for delivering exceptional customer service., • Knowledge of food safety regulations and practices., • Ability to work effectively in a fast-paced environment and manage multiple priorities., • Flexibility to work various shifts, including evenings, weekends, and holidays.

    ¡Incorporación inmediata!
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  • Supervisor
    Supervisor
    hace 7 días
    £13.5–£15 por hora
    Jornada completa
    Ealing Broadway, Ealing

    We are currently recruiting a Front of House Supervisor for our restaurant in Ealing Broadway. We are looking for an experienced hospitality professional who can confidently oversee the front-of-house floor, deliver outstanding customer service, and lead our FOH team by example. Previous experience in the same or a similar supervisory position is essential. Key Responsibilities: • Overseeing the smooth running of the front of house floor, • Ensuring exceptional guest experience at all times, • Leading, motivating, and supporting the FOH team, • Managing daily service standards and operational procedures, • Handling customer queries and resolving issues professionally, • Supporting rota planning and shift organisation Requirements: • Proven experience as a Supervisor (or similar leadership role) in hospitality, • Strong leadership and communication skills, • Excellent customer service focus, • Ability to perform under pressure in a busy restaurant environment, • Good organisational and problem-solving skills What We Offer: • Clear career progression opportunities within the company, • Access to development and training courses, • Free meals on shift, • Flexibility with rota planning, • Opportunity for full-time progression for candidates willing to support and work across other company venues in London This role can be part-time or full-time, depending on availability and flexibility. If you are a proactive leader with a passion for hospitality and team development, we would love to hear from you. Remoli Group – Recruitment Team

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  • Coffee Shop Manager
    Coffee Shop Manager
    hace 23 días
    Jornada completa
    London

    We're looking for someone who doesn't just want another hospitality job, but wants to help build one of Fulham's most exciting new independent gelaterias. Café Team Leader / Duty Manager Become the Face of La Gelateria della Luna La Gelateria della Luna is a brand-new independent Italian gelateria opening on Fulham Road. Our vision is simple, to bring authentic Italian gelato, speciality coffee and handcrafted desserts to Fulham, whilst creating an experience that customers will want to return to time and time again. We are looking for a mature, experienced hospitality professional to become the face of our gelateria. This role is perfect for someone with previous hospitality management or supervisory experience who enjoys leading a young team, taking ownership of daily operations and treating the business as though it were their own. As the owner, I will be working alongside the team as much as possible. I am looking for someone I can genuinely trust to confidently manage the business during evenings and weekends, ensuring the highest standards are maintained from opening until closing. Key Responsibilities • Lead the team with confidence and professionalism., • Deliver exceptional customer service at every opportunity., • Prepare and serve speciality coffee, authentic Italian gelato, waffles and desserts., • Support, coach and motivate a young team., • Open and close the gelateria independently., • Operate the EPOS system, • Oversee stock levels, deliveries and daily organisation., • Ensure food safety and hygiene standards are maintained at all times., • Resolve customer enquiries professionally., • Take ownership of the day-to-day operation of the business. Our Standards At La Gelateria della Luna, cleanliness and organisation are non negotiable. The successful candidate will lead by example and ensure that throughout every shift: • Customer areas remain clean, welcoming and presentable., • Counters, coffee stations and preparation areas are spotless., • Floors are checked and cleaned regularly., • Toilets are inspected, cleaned and restocked throughout the day., • Cleaning schedules are completed correctly., • The café is fully prepared for the following day's service before closing. This is a hands-on leadership role. We are looking for someone who is just as happy making coffee, serving customers and helping with cleaning as they are leading the team. About You You will ideally have: • Previous café, restaurant or hospitality management or supervisory experience., • Excellent customer service and communication skills., • A positive and professional attitude., • Strong leadership skills., • Confidence working independently., • High standards of cleanliness and organisation., • Availability to work evenings and weekends., • A genuine passion for hospitality. What We Offer • A friendly and supportive working environment., • The chance to make a real impact and grow with the business., • A workplace where initiative, reliability and hard work are genuinely valued. If you are passionate about hospitality and would like to play a key role in building La Gelateria della Luna from day one, we would love to hear from you. Please send your CV together with a short introduction telling us why you would be the perfect fit for our team. Immediate start available. We are looking for someone who is available to start as soon as possible.

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  • Operations Supervisor
    Operations Supervisor
    hace 2 meses
    £3800–£4800 mensual
    Jornada completa
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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