Our small, family-run pizzeria is more than just a place to grab a great slice—it’s a warm, welcoming environment where everyone feels like part of the family. We take pride in using fresh, quality ingredients and traditional recipes passed down through generations. What makes it a great place to work is the supportive atmosphere, flexible scheduling, and the genuine care we show for each other and our customers. Here, your ideas matter, your hard work is appreciated, and there’s always room to grow alongside a passionate, close-knit team. What You’ll Be Doing: Greeting and seating guests with a warm, friendly attitude Managing bookings, walk-ins, and takeaway collections Taking orders and handling payments using our till system Communicating effectively with kitchen and floor staff Keeping the front of house area clean, tidy, and welcoming Making sure every guest leaves with a smile ✅ What We’re Looking For: Minimum 1 year of experience in a similar front of house/host role Confident, polite, and professional at all times Excellent communication and time management skills Comfortable working under pressure during busy shifts Flexible availability, including evenings and weekends A genuine interest in hospitality and customer care 🍕 What We Offer: Competitive pay + tips Staff meals on shift Flexible rotas Supportive team and positive working environment Opportunities to grow with the busines
In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people. Responsibilities: • Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible., • Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff., • Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences., • Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction., • Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere., • Process orders and payments transactions with accuracy and efficiency., • Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables., • Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace., • Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike., • Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons., • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.
Company: CRISPIES ENTERPRISES LTD Location: 13 Eastern Avenue, Aveley, South Ockendon, England, RM15 4AR Salary: £42,000–£43,000 per annum (depending on experience) Type: Full-time, Permanent Start Date: Immediate About Us: CRISPIES ENTERPRISES LTD is a fast-growing food production and distribution company specializing in premium crispy chicken products. We operate a high-volume warehouse and manufacturing facility, delivering fresh and frozen goods across the UK. We’re seeking a skilled Production Manager to lead our operations and ensure consistent quality, safety, and efficiency. Key Responsibilities: Oversee daily production and warehouse operations Lead and manage production staff, including shift planning and training Ensure compliance with food safety standards (HACCP, BRC, etc.) Monitor KPIs and implement continuous improvement strategies Coordinate with logistics and inventory teams to meet delivery targets Maintain equipment and enforce health & safety protocols Report directly to the Director on operational performance Requirements: Minimum 3 years’ experience in a production management role (preferably in food manufacturing) Strong leadership and team-building skills Knowledge of lean manufacturing and process optimization Familiarity with cold storage and perishable goods handling Excellent communication and problem-solving abilities IT proficiency in production and inventory systems Qualifications: Bachelor’s degree or equivalent in Manufacturing, Engineering, Food Technology, or related field Forklift licence or warehouse operations experience is a plus
Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they lead and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people., • An entrepreneurial spirit with bags of business savvy and self-drive., • Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Communicate and reinforce all company standards, policies and procedures., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Understand of key holder duties., • Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience., • Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue., • Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out., • Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty., • Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments., • Liaise with the kitchen, bar and reception teams on daily operations and customer events., • Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training., • Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching., • Manage the content and implementation of training manuals for all floor staff., • Ensure all staff receives constructive performance reviews on a regular basis., • Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching., • To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift., • Personal attributes:, • Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality., • A confident and professional communication style with excellent interpersonal skills., • A team player who can also work individually., • Ability to work evenings and weekends where necessary., • High attention to detail and strong numerical skills., • Planning and organising self and others, • Customer Focus, • Customer feedback, • Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.