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  • FOH Supervisor | Monday to Friday
    FOH Supervisor | Monday to Friday
    21 days ago
    £14 hourly
    Full-time
    London

    FOH Supervisor | Monday to Friday | Rotational Shifts Location: The Salad Project - Victoria (85 Buckingham Palace Rd, Victoria St, London SW1W 0QJ, United Kingdom) We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a fifteen store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor • 40 hours per week, can do opening and closing shifts, • To work under our store managers, • To lead one service a day, • To help manage our team members, • To implement & improve service processes, • To monitor & implement hygiene best practices, • To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy • Ability to steady the ship and prevent issues before they happen, • Leadership and communication skills, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect, • Strong organisational skills, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour • 30 days holiday package (including bank holidays), • £100 ‘Refer a Friend’ scheme, • Performance based bonus, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

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  • FOH Supervisor | Monday to Friday | 7am - 4pm
    FOH Supervisor | Monday to Friday | 7am - 4pm
    2 months ago
    £14 hourly
    Part-time
    London

    FOH Supervisor | Monday to Friday | 7am - 4pm We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor • 40 hours per week, can do opening and closing shifts, • To work under our store managers, • To lead one service a day, • To help manage our team members, • To implement & improve service processes, • To monitor & implement hygiene best practices, • To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy • Ability to steady the ship and prevent issues before they happen, • Leadership and communication skills, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect, • Strong organisational skills, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour • 30 days holiday package (including bank holidays), • £100 ‘Refer a Friend’ scheme, • Performance based bonus, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

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  • Warehouse Manager
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    Warehouse Manager
    9 hours ago
    £55000–£65000 yearly
    Full-time
    Croydon, London

    Job Specification Warehouse Manager Truefitt & Hill, Warehouse & Dispatch Facility Unit 1, Jaycee House, 214 Purley Way, Croydon CR0 4XG Salary: £55,000 - £65,000 Working Hours: Monday – Friday, 8:30am – 4:30pm Reporting to: Directors Supports: Floor Manager and Warehouse Team Start Date: Immediately Commitment: Permanent About Us Truefitt & Hill, the world’s oldest male grooming brand, has been setting the standard in gentlemen’s grooming since 1805. With our headquarters in the heart of St. James’s, London, we combine over two centuries of British heritage with a forward-thinking approach to business and operational excellence. We are seeking an experienced, proactive, and highly organised Warehouse Manager to lead and oversee our day-to-day warehouse operations. This is a hands-on role requiring strong leadership, rigorous attention to detail, and a commitment to maintaining the highest standards of efficiency, accuracy, stock control, and customer service. The successful candidate will play a key role in ensuring the smooth running of warehouse activities, supporting the distribution of our premium products worldwide, while upholding the quality and excellence synonymous with the Truefitt & Hill brand. Role Overview Reporting to the Directors, the Warehouse Manager will take full responsibility for the day-to-day management of warehouse operations, stock control, procurement coordination, and supplier relationships. Supported by, and overseeing and leading, a team of dedicated staff, the Warehouse Manager will act as the primary point of contact for suppliers and manufacturing partners, ensuring timely purchasing and stock management, accurate and efficient stock replenishment, cost efficiency and continuity of supply across the business. This position combines operational warehouse leadership with procurement and inventory planning responsibilities to support the continued growth of the company’s wholesale and e-commerce operations. Key Responsibilities Procurement & Supplier Management Act as the main point of contact for suppliers, manufacturers, and freight partners. Support product forecasting and replenishment planning to avoid stock shortages or overstocking to maximise efficient operations. Raise and manage purchase orders in line with stock forecasts and business requirements. Monitor supplier performance, delivery schedules, lead times and product availability. Maintain strong supplier relationships and resolve supply chain or delivery issues promptly. Coordinate inbound shipments and liaise with logistics providers regarding deliveries and collections. Work closely with Directors to manage purchasing budgets and stock planning. Identify opportunities for cost savings, operational efficiencies, and supplier improvements. Maintain accurate procurement records, pricing updates, and supplier documentation. Implement and manage quality control processes and stock returns. Warehouse Operations Oversee all warehouse operations including goods-in, storage, picking, packing, and dispatch. Ensure operational KPIs are met, including order accuracy, dispatch times, and stock accuracy. Implement and improve warehouse procedures and operational workflows. Manage warehouse space utilisation and storage optimisation. Team Management Lead, supervise, and develop warehouse staff to maintain high performance standards. Conduct training, onboarding, and performance reviews. Manage staffing rotas, holiday schedules, and workload allocation. Support the Floor Manager with customer service and orders over the telephone. Inventory Control Maintain accurate inventory records and investigate stock discrepancies. Lead regular stock counts, cycle counts, and annual audits. Monitor slow-moving, damaged, or obsolete stock. Systems & Reporting Ensure warehouse management systems (WMS) and stock systems remain accurate and up to date. Produce operational and inventory reports for Directors. Analyse stock movement and operational data to support business decisions. Health & Safety Ensure full compliance with Health & Safety, COSHH, and warehouse regulations. Conduct regular safety checks and maintain a clean, organised working environment alongside the warehouse team. Requirements · Ten to fifteen years of experience in warehouse operations · Previously in a supervisory or senior warehouse role · Familiar with stock control systems (Cin7 Core experience is advantageous) · Forklift Certified License (desirable but not essential – training course can be provided) · Proven leadership or supervisory experience in a warehouse or logistics environment. · Strong understanding of inventory control, shipping, and receiving processes. · Excellent communication, problem-solving skills and a great team player. · Ability to work collaboratively across teams and maintain a positive work environment.

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  • Associate Product Manager, Digital
    Associate Product Manager, Digital
    11 hours ago
    Full-time
    London

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role ------------------- Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: 1. Product Strategy & Research understand user problems, gather feedback, and help shape what we build., 2. Execution triage issues, support launches and rollout, write documentation, and prototype solutions., 3. Product Insights & Analytics track metrics, analyze performance, and use data to inform decisions. This role is based fully in-person at our London office. What You'll Do ------------------ Product Strategy & Research • Collaborate on Product Strategy: Work alongside product managers, designers, and engineers to define product requirements, conduct market research, and shape product roadmaps. Understand user needs and business goals to identify new opportunities., • Gather and synthesize user feedback: Collect feedback from baristas, operators, and customers, identify pain points, and translate them into pragmatic improvements. Execution • Triage issues and improve core workflows: Partner with the field and support teams to capture bugs and pain points, reproduce issues, and translate them into clear tickets, acceptance criteria, and fixes for engineering., • Support launches, rollout, and training: Help plan releases, build training and enablement materials, and support rollout to shops so changes land well in the field., • Support product development: Create and maintain clear documentation, product requirements and user stories, to keep the team aligned on goals and deliverables. Assist across the full product lifecycle from ideation to launch., • Vibe code solutions: Use AI-assisted dev tools, no-code platforms, and scrappy prototypes to test and validate ideas quickly before we commit engineering resources. Product Insights & Analytics • Track and analyze metrics: Define, track, and analyze product metrics and KPIs. Gather data to understand product performance and inform future decisions., • Build reporting and dashboards: Create and maintain dashboards and reports that give the team visibility into product health, adoption, and engagement., • Support experimentation: Help design and analyze A/B tests to validate product hypotheses. Who You Are --------------- • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points:, • A portfolio of things you've built with AI tools (side projects, prototypes, internal tools, automations)., • Experience with product execution tools like Linear, Asana, Notion (or similar)., • Familiarity with automation/no-code tools (Zapier, Make, Airtable, Retool, etc.)., • Exposure to consumer tech, retail, hospitality, or multi-site operations. Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    23 hours ago
    Full-time
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Vendor Festival Chef
    Vendor Festival Chef
    4 days ago
    £13.71 hourly
    Full-time
    London

    DOME is looking for a charismatic and kind Festival Chef to join our team at DOME. Our teams span six street food brands within an immersive, traveling food hall across two floors. Each quick-service food brand operates from its own converted kitchen unit and is run by a close-knit team of around 10 people. You'll be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team. DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our flag ship Truffle Burger restaurant in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. Each summer, we take large teams on the road across the UK. Running experience-led food halls with our six in-house brands at some of the country's biggest and best-loved music festivals. What starts in London's street-food scene becomes a full season of life on the road alongside around 60 team members, moving city to city, building buzzing food spaces, and delivering high-energy service to huge crowds. Festival life is fast-paced and demanding, with long shifts and big volumes, but it's also hugely rewarding. You'll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and moments that turn into lifelong friendships. It's hard work, high adrenaline, and completely unforgettable — a season you'll still be talking about long after the final show ends. The Role: • Unit Operations: Support the safe, efficient day-to-day running of the unit by following opening and closing procedures and maintaining a clean, well-presented kitchen area., • Product & Service: Prepare and serve food to brand specs and standards, with strong menu knowledge, accurate product builds, and consistent quality, speed, and service., • Compliance & Safety: Follow food safety, health & safety, and waste procedures at all times, supporting correct storage, prep, service, and compliance requirements., • Team & Communication: Work positively within the team, complete required training and communicate clearly with supervisors on shift., • Stock, Costs & Systems: Follow par levels, portion control, stock rotation, and use company systems to reduce waste and support efficient operations. Benefits: • Growth, personal development and career opportunities in festivals and events, • Expert leadership and management training from some top providers, • Fun, friendly, casual and seriously experienced team, • Discount off food and drink at any of our events, festivals, pop-ups or restaurants, • Good quality uniform, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

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  • Executive Housekeeper
    Executive Housekeeper
    23 hours ago
    Full-time
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Housekeeping Supervisor
    Housekeeping Supervisor
    23 hours ago
    Full-time
    London

    Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Warehouse and Logistics Manager
    Warehouse and Logistics Manager
    24 days ago
    £40000–£50000 yearly
    Full-time
    London

    What we offer · Attractive and Competitive compensation package tailored to performance-based bonuses, and growth opportunities with Interesting and demanding projects · A professional and future-oriented environmentwith the newest technologies in an exciting industry. · A pleasant and friendly working atmosphere within a rapidly growing, open-minded, and collegial team · Diverse and engaging responsibilities that provide opportunities for growth and skill development. · Strong potential for long-term and permanent employment. What we expect · Coordination and implementation of incoming and outgoing goods. · Having knowledge to integrate AMR (Autonomous Mobile Robot) in combination with Kardex or other lean lifters · Experience in the usage of Cobots (collaborative robots) together with employees on the shop floor · Coordination of delivery notifications (shipping advices) · Implementation and monitoring of the quality check · Handling documents and maintaining data in ERP · Responsibility and implementation of dangerous goods transport · Carrying out inventories · Implementation of work instructions and lean structures · Training as a warehouse logistics specialist and/or commercial training or further education. Preferences · Professional and management experience (at least 3 years) in Warehouse and Logistics · Hands-on mentality, someone who likes to get involved · As internationally positioned as possible · Good knowledge of English& German (written & verbal) · ERP and Office knowledge to meet KPI´s · SAP knowledge is an advantage · Certificates for the transport of dangerous goods are advantageous (ADR, IATA) · Industrial truck certificates · Resilience, Teamwork, and Lean knowledge are desirable · Knowledge of AEO and/or Safe Consignor is an advantage Conditions: - · Budget: €50,000 gross per annum. · Candidates should have relevant experience for the role. · Candidates should be located near Kurtshied, Germany, or be willing to relocate. · Both male and female candidates are welcome. job location : Germany

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  • Executive Assistant
    Executive Assistant
    27 days ago
    £26000–£30000 yearly
    Full-time
    London

    Artist campaigns, packed calendars, moving invoices, last-minute requests, half-finished thoughts. All of this requires a tight ship to be run. As our Executive Assistant, you’ll be running a system to make sure all of the above runs smoothly and as efficiently as possible for the wider team. You’ll support the leadership team across company operations, finance admin, diary management, office organisation and day-to-day logistics. This is an operational role at the centre of the business. You'll own the manual, reactive work that keeps everything moving, so the central team can stay focused on theirs. This is not a content role, a social media role, or a way into the creative team. It's for someone who actually enjoys operations and making things run properly. In short, spreadsheets give you life. What Will I Do? Leadership & Executive Support • Support the central team with day-to-day operations, coordination and practical admin, • Take ownership of recurring admin and the manual work that keeps everything running, • Manage diary and calendar logistics, • Support travel planning and bookings, • Handle reactive in-person tasks and day-to-day problem-solving, • Act as an information filter by surfacing what matters and quietly handling what doesn’t Finance & Business Operations • Support the day-to-day running of finance and admin across the business, • Help manage billing, invoicing, payment follow-up and internal financial processes, • Keep trackers, records and operational systems accurate, organised and up to date, • Work confidently within existing automations and internal systems New Business & Internal Support • Build Mailchimp templates and handle sends, • Support outreach, follow-up and day-to-day coordination, • Organise assets, source files and supporting materials when needed, • Support research for internal strategy work and wider company outputs, • Help produce recurring internal updates and newsletters Meetings, Team Admin & Office Management • Act as a first point of contact for internal logistics and team admin queries, • Support meeting prep, note-taking and action tracking, • Help maintain a calm, organised and well-run office, • Manage post, parcels, supplies and equipment, • Coordinate cleaners, deliveries and day-to-day practical upkeep, • Maintain shared trackers, contact systems and internal resources across the business Who Are You? Educated to degree level (preferred in a relevant field). An undergraduate degree in Business Administration, Business Management, Operations or a closely related field is preferred. The grounding matters. We want someone who has already studied how organisations actually run. Experienced in a similar role. You’ve done this kind of work before. You’ve supported a leadership team, run a calendar, owned the trackers, and learned the rhythm of operational work in a fast-moving environment. Organised to an unusual degree. You get genuine satisfaction from a well-maintained tracker, a tidy inbox, and a room that’s been set up before anyone even has to ask. A natural at managing people and priorities. You’re comfortable working across different styles, personalities and levels of urgency without needing constant hand-holding. Calm under reactive pressure. Things move quickly here. You’re discreet, reliable and level-headed enough to keep moving with them. Digitally native and tech-literate. You're not a developer, but you've already worked out how to use automations to make your own life easier. You'll do the same for us. Confident with numbers. You’re comfortable working with figures day to day. Reconciling invoices, spotting errors in a tracker, sense-checking a total, keeping budgets and payment records tidy. Numbers don't intimidate you, and you take care to get them right. Fluent in the essentials. Strong Google Workspace skills are essential, especially in Sheets. You're comfortable with formulas, filters, and building trackers that work properly. Experience with Xero and Mailchimp is a bonus. Being quick with new tools matters more. Industry-curious. You're interested in music and culture, and you've got enough context to spot the details. Operations-oriented by choice. This matters most: you want to build a career in operations. You're here for the role itself, not as a way into content or socials, but you still have somewhat of an understanding for music and the industry. What’s in it for You? • Salary: £26,000–£30,000 depending on experience., • Unlimited Annual Leave: With tracking and support to ensure a minimum of 28 days per year., • Generous Pension Contributions: 2:1 employer match on pension contributions., • Career Progression: A clear development path, with scope to grow into an Operations or Business Manager function as the company scales., • Hybrid Working: Two days in the office per week, based in East London, with the option to work remotely., • Vibrant Work Culture: Collaborate with like-minded peers who prioritise creativity and a balanced work-play environment.

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