Electro Medical Equipment (EME) Manager
11 hours ago
London
Job summaryThe Electro Medical Equipment Manager will provide senior technical leadership, operational management and assurance for the Trust's medical equipment management service. The post holder will be responsible for the safe, effective and compliant operation of the Medical Equipment Workshop, ensuring robust oversight of planned preventative maintenance, corrective repairs, medical equipment management, equipment availability, safety actions, incident investigation and supplier performance.The role will also lead service improvement, governance, workforce competence and the development of standardised processes across the medical equipment lifecycle, supporting improved resilience, compliance and patient safety across the Trust.The post holder will play a key role in the implementation and continuous development of the service's Quality Management System, and experience of leading QMS implementation and achieving external accreditation to ISO 9001 and/or ISO 13485 will be highly desirable.Interviews will be held on 23rd and 24th September 2026 which will be held in person only.Please note: We may close this advert early if we receive a high volume of applications.Main duties of the jobThe post holder will lead and manage the Trust's medical equipment management service, providing senior technical oversight of the Medical Equipment Workshop and associated engineering activity. Key duties include ensuring safe and compliant delivery of planned preventative maintenance, corrective repairs, equipment safety actions, asset management, equipment availability and medical device incident support.The role will also be responsible for service performance, governance, supplier and contract oversight, workforce competence, and the development of standardised processes across the medical equipment lifecycle. This will include establishing and maintaining a formal Quality Management System, leading the service towards external accreditation to ISO 13485, and providing governance and oversight of the Clinical Engineering Apprenticeship programme.The post holder will work closely with clinical, operational, procurement, finance, logistics, quality/risk and external supplier stakeholders to improve service resilience, compliance and patient safety.About usOur strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:Our care- delivering outstanding emergency and urgent care whenever and wherever needed.Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.Our London- using our unique pan-London position to contribute to improving the health of the capital.To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.DetailsDate posted21 July 2026Pay schemeAgenda for changeBandBand 8aSalary 66,274 to 73,496 a year per annum incl HCAS ContractPermanentWorking pattern Full-time Reference number308-CORP-3285Job locationsLondon Ambulance Service NHS Trust (Waterloo HQ and Rainham Logistic Supply Unit)220 Waterloo Road London SE1 8SD; Unit 7 Consul Avenue, Rainham, RM13 8HYLondonSE1 8SDUnited KingdomJob descriptionJob responsibilitiesThe Electro Medical Equipment Manager will act as the Trusts senior technical lead for medical equipment lifecycle support and assurance. The post holder will have overall responsibility for the leadership, performance and governance of the Medical Equipment Workshop and associated clinical engineering activity across the Trust.The post holder will ensure the safe, effective and compliant delivery of planned preventative maintenance, corrective repairs, calibration, asset tracking, equipment availability, safety alerts and medical device incident support. They will provide senior technical oversight, ensure appropriate escalation of risks, and support complex repair, replacement and lifecycle decisions.The role will lead the development and implementation of standardised processes, procedures and governance arrangements for medical equipment management, including the establishment and maintenance of a formal Quality Management System and progression towards external accreditation to ISO 13485. The post holder will also be responsible for service performance reporting, audit readiness, risk management, supplier and contract oversight, budgetary input and continuous service improvement.The post holder will provide leadership and professional support to the Medical Equipment Team, including oversight of workforce competence, training and development. This will include leading the Clinical Engineering Apprenticeship programme and ensuring appropriate supervision, assessment and progression arrangements are in place.The role will require close working with clinical, operational, procurement, finance, logistics, quality/risk, digital and external supplier stakeholders to ensure the service supports Trust priorities, improves resilience, maintains compliance and contributes to patient safety. Job description Job responsibilitiesThe Electro Medical Equipment Manager will act as the Trusts senior technical lead for medical equipment lifecycle support and assurance. The post holder will have overall responsibility for the leadership, performance and governance of the Medical Equipment Workshop and associated clinical engineering activity across the Trust.The post holder will ensure the safe, effective and compliant delivery of planned preventative maintenance, corrective repairs, calibration, asset tracking, equipment availability, safety alerts and medical device incident support. They will provide senior technical oversight, ensure appropriate escalation of risks, and support complex repair, replacement and lifecycle decisions.The role will lead the development and implementation of standardised processes, procedures and governance arrangements for medical equipment management, including the establishment and maintenance of a formal Quality Management System and progression towards external accreditation to ISO 13485. The post holder will also be responsible for service performance reporting, audit readiness, risk management, supplier and contract oversight, budgetary input and continuous service improvement.The post holder will provide leadership and professional support to the Medical Equipment Team, including oversight of workforce competence, training and development. This will include leading the Clinical Engineering Apprenticeship programme and ensuring appropriate supervision, assessment and progression arrangements are in place.The role will require close working with clinical, operational, procurement, finance, logistics, quality/risk, digital and external supplier stakeholders to ensure the service supports Trust priorities, improves resilience, maintains compliance and contributes to patient safety.Person Specification Qualifications, Accreditations, Education EssentialBSc level education evidenced through qualification, training or substantial experience in Clinical Engineering, or a relevant related engineering discipline.Master's Degree (or equivalent level combination of post-graduate study and experience) in medical device or other healthcare related technology.Formal qualification in leadership and management or equivalent demonstrable experience. Experience EssentialSubstantial experience leading or managing a clinical engineering / medical equipment maintenance service (or equivalent technical service) within a complex healthcare organisation.Significant experience leading and assuring delivery of planned maintenance and corrective repair services across a wide range of medical devices, including complex technical decision-making and risk ownership.Extensive understanding of specialist medical devices and the associated maintenance, testing and fault-finding techniquesDemonstrable experience of service performance management (KPIs, reporting, backlog management) and delivery of service improvement / change programmes.Experience of incident investigation and governance processes (e.g., risk management, audits, corrective/preventive actions) relevant to medical equipment services.Experience of financial management, including delegated budget responsibility and/or contract/supplier performance management.Experience of developing staff, supporting training/competence assurance, and managing workforce planning/skill mix. Knowledge and Skills EssentialIn-depth knowledge of medical device lifecycle management, maintenance standards, and the risks associated with medical device failure or misuseAbility to communicate highly complex technical, performance and risk information and to negotiate with senior stakeholders and external suppliers.Strong analytical and judgement skills, including use of service data to inform decisions, prioritisation and resource planning.Ability to develop, implement and assure policies/SOPs and governance processes, including audit and quality improvement approachesDemonstrable capability in leading and managing teams, including performance management, coaching and effective workforce planning.Understanding of public sector procurement principles and contract management within delegated authority. Person Specification Qualifications, Accreditations, Education EssentialBSc level education evidenced through qualification, training or substantial experience in Clinical Engineering, or a relevant related engineering discipline.Master's Degree (or equivalent level combination of post-graduate study and experience) in medical device or other healthcare related technology.Formal qualification in leadership and management or equivalent demonstrable experience. Experience EssentialSubstantial experience leading or managing a clinical engineering / medical equipment maintenance service (or equivalent technical service) within a complex healthcare organisation.Significant experience leading and assuring delivery of planned maintenance and corrective repair services across a wide range of medical devices, including complex technical decision-making and risk ownership.Extensive understanding of specialist medical devices and the associated maintenance, testing and fault-finding techniquesDemonstrable experience of service performance management (KPIs, reporting, backlog management) and delivery of service improvement / change programmes.Experience of incident investigation and governance processes (e.g., risk management, audits, corrective/preventive actions) relevant to medical equipment services.Experience of financial management, including delegated budget responsibility and/or contract/supplier performance management.Experience of developing staff, supporting training/competence assurance, and managing workforce planning/skill mix. Knowledge and Skills EssentialIn-depth knowledge of medical device lifecycle management, maintenance standards, and the risks associated with medical device failure or misuseAbility to communicate highly complex technical, performance and risk information and to negotiate with senior stakeholders and external suppliers.Strong analytical and judgement skills, including use of service data to inform decisions, prioritisation and resource planning.Ability to develop, implement and assure policies/SOPs and governance processes, including audit and quality improvement approachesDemonstrable capability in leading and managing teams, including performance management, coaching and effective workforce planning.Understanding of public sector procurement principles and contract management within delegated authority.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameLondon Ambulance Service NHS TrustAddressLondon Ambulance Service NHS Trust (Waterloo HQ and Rainham Logistic Supply Unit)220 Waterloo Road London SE1 8SD; Unit 7 Consul Avenue, Rainham, RM13 8HYLondonSE1 8SDUnited KingdomEmployer's websiteEmployer detailsEmployer nameLondon Ambulance Service NHS TrustAddressLondon Ambulance Service NHS Trust (Waterloo HQ and Rainham Logistic Supply Unit)220 Waterloo Road London SE1 8SD; Unit 7 Consul Avenue, Rainham, RM13 8HYLondonSE1 8SDUnited KingdomEmployer's website