Care / Support Worker - Walfinch Home Care Watford and Hemel Hempstead - Watford

Please note this is a non-sponsorship Job. All applicants must have the right to work in the UK. A full UK driving license is essential. The role is subject to DBS checks.
General
This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests.
Conditions
All offers of employment are conditional on you demonstrating your eligibility to work in the UK. Offers are also conditional on receipt of a minimum of two satisfactory references, covering at least the last three years on employment, with any gaps in employment history being explained satisfactorily. Whether references are deemed satisfactory is at the discretion of the organisation.
Convictions
During the recruitment process, we will ask job applicants to disclose any unspent convictions but will not ask job applicants questions about spent convictions, nor expect them to disclose any spent convictions, unless the job is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If the position is identified as being exempt, the applicant will be required to undergo a DBS check, and this will also form a condition of employment.
The main duties and responsibilities of the role are:

• To assist clients with all personal care needs including, undressing, washing, bathing and toileting needs.
• To follow the care plan.
• To assist clients with mobility problems and other physical disabilities, including incontinence and help in use and care of aids and personal equipment.
• To support and care for clients who require End of Life Support
• To engage in the promotion of mental and physical well-being of clients through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies, and recreations.
• To make and change beds and all domestic tasks within the household.
• Where required, to assist with client’s laundry.
• Update, maintain current, accurate, confidential records for each client.
• To perform such other duties as may reasonably be required.
• To always comply with the organisation’s policies and procedures, which includes the client’s care plan and medication needs.
• To report to the registered manager any significant changes in the health or circumstances of a client.
• To encourage clients to remain as independent as possible.
• All staff are required to attend mandatory training where appropriate; this includes induction and National Vocational Qualifications or their equivalent.
• To enable and assist clients to maintain on a day-to-day basis as much autonomy and independence as possible.
• To support and assist clients in identifying risks and recording the support plan which minimizes and manages the identified risk
• Identify and escalate any concerns, changes or Client needs to the Registered Manager.
• Record & escalate appropriately all decisions which relate to clients who lack capacity.
• Involve and consult with Registered Manager to ensure that the client’s views are expressed and acted upon.
• Attend reviews of care as appropriate.
• Update and continually improve practice by a mutually agreed method which may include attendance at staff meetings, learning support briefings and one-to-one supervision.
• Take responsibility in conjunction with line manager for identifying further learning.
• Be aware of requirements regarding codes of practice and relevant codes of conduct where appropriate issued by professional bodies.
• Understand the requirement of the New Fundamental Standard Regulations 9 – 20, in relation to the Care Quality Commission Inspect regime and its importance to your workplace practice.
• Promote good practice and be vigilant in recognising and reporting practice which does not meet the defined standard.
• To assist and contribute to any regulatory body inspection or monitoring visit.
• To always act, to safeguard clients from any form of abuse and to report such concerns immediately.

Personal attributes

• Caring and compassionate towards people in need of care and support and those providing these services
• Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to anti-discriminatory care practice
• Commitment to respecting the rights of clients at all times and to promoting their privacy, dignity and independence throughout their lives
• Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
• Excellent time keeper and reliable
• Professional, smart appearance

Knowledge & understanding

• Good understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice
• Good understanding of the principles of high quality person centred care and support and anti-discriminatory care practice
• A relevant social care qualification or be willing to work towards one.

Experience & skills

• Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
• Ability to support clients with all aspects of their daily living in a manner that respects their dignity, is non-judgemental and promotes their independence, choices and privacy
• Experience of care services, risk assessment and individual care and support

Additional requirements

• Willingness to work flexibly and to keep knowledge and skills up to date
• A satisfactory criminal records check and evidence that your name is not listed as barred from working with vulnerable people
• Full drivers licence with no points, Class 1 business insurance and a current MOT.