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Business Unit: Customer Service & Operations Salary range: £68,400 - £85,500 per annum Location: UK Hybrid – with regular travel to Glasgow or Gosforth Our Team We want to help colleagues build the skills, confidence and cultural alignment they need to deliver brilliant and memorable experiences for our customers. By embedding continuous learning and linking training to real business outcomes, we aim to create a resilient, future ready workforce that underpins our strategy and drives sustainable transformation across Customer Services & Operations. The Capability & Learning Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient and effective operations . What you’ll be doing • Owning the end-to-end colleague development journey, from induction and onboarding through to in life training, capability uplift and partner alignment., • Designing and delivering engaging programmes that build the skills, confidence and cultural alignment needed to deliver Simply Brilliant Experiences, • Partnering with journey teams and rapid improvement to make sure training translates into sustained performance uplift, linking capability programmes directly to customer outcomes, reducing failure demand and increasing Smile Scores., • Embedding continuous capability development so colleagues stay relevant as customer needs, technology and processes evolve, • Ensuring suppliers and partners are consistently inducted and aligned to Virgin Money’s way of working., • Developing frameworks to measure, evaluate and improve the effectiveness of training and capability programmes, • Leading, coaching and developing a team of training and capability professionals to deliver great outcomes, • Proven experience leading training, learning or capability function in financial services or complex service industries., • Track record of linking learning interventions to measurable business and customer outcomes., • Experience leading multi-disciplinary training teams and influencing senior stakeholders, • Strong understanding of learning and development practices, capability frameworks and performance uplift measurement., • Familiarity with operational excellence, customer experience and transformation contexts., • Experience designing and delivering capability programmes within large scale service or transformation environments, • Experience with digital learning platforms or modern learning technologies that enhance colleague engagement and performance, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Front of House Supervisor - Manchester. As a Front of House Supervisors you will not only get a thrill from putting a smile on someone's face time and time again, but enjoy teaching others to do the same!. Perks of joining the Comptoir community.

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. What will you be doing? • Organise and facilitate project governance meetings for all projects within the Major Projects Directorate, including ensuring meetings are appropriately arranged, quorate, and minutes documented accordingly in agreement with the Chair. Record and track actions arising from sessions and provide updates to the Chair ahead of the next meeting. Ensuring the timely issue of any project documentation ahead of any internal project meetings., • Assist the standardising of project reporting across the suite of projects, including use of project management software and risk reporting., • Support project and programme managers in the creation and review of project dashboards each period in line with the governance drumbeat., • Write, proof-check and format any reports as required by Major Projects Director and/or other members of the team., • Contribute towards the development of a system for storing and organising important project related documentation as required so it is easily and quickly accessible and ensure compliance., • The role will aid project reporting to ensure an excellent standard delivering internal Executive and Board requirements and discharging business requirements to DfT/Rail North within the Franchise Agreement., • Raise and follow up purchase orders within the Major Projects Directorate and keep accurate records of related correspondence. Ensure all financial compliance has been adhered to., • Provide administrative support to Major Projects Directorate, including arranging internal and external meetings, accommodation and travel booking, monitoring annual leave and inventory management for the team., • Provide administrative support to communications and engagement activities within the Major Projects Directorate, including the organisation of Directorate Away Days., • Record and track appropriate KPIs for the Major Projects Directorate as required each period by the SLT. What we offer? • Excellent career prospects., • A personal development plan., • Structured training and development., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. TransPennine Express are excited to announce it is looking for a Talent Pool of Duty Control Managers to lead the Control team on shift and support Transpennine Express in the management of the daily train plan for TransPennine Express. You will be responsible for leadership of our Control Team, line management of a team of Controllers and to undertake safe management of incidents across the operation of the network. We are looking for an individual with: • Leadership capability and significant experience of both leading and managing teams;, • Experience of managing safety critical or high pressurised environments and associated team ethics;, • Ability to work a shift pattern that includes Early's, Late's , Nights, Weekends and Bank Holidays;, • Ability to manage complex situations that require critical thinking about the railway environment in real-time;, • Confidence to express clearly to a varying audience depending on the situation / scenario being managed;, • Experience of working in high pressured environments, but also able to manage periods of quiet in such environments - both extremes;, • Ability to attain safety rules, railway operational knowledge through training, competence and personal development;, • Ability to act as an Incident Commander for TPE in times of severe disruption;, • Ability to demonstrate a proactive and positive approach to personal development and staff development to deliver operational & customer excellence;, • A1 assessor or equivalent (desired);, • Member of the Institution of Railway Operators - MIRO or FIRO (desired);, • Rules and Regulations knowledge to Driver, Signaller or Conductor levels (desired but not essential);, • Transport Experience - preferably Railway Operations (desirable but not essential); Leading and managing a dynamic team is an ESSENTIAL element to this role, as well as managing the interface with Network Rail, other Train Operator Control Centres across the country and internal staff which includes stations, conductors, drivers, revenue protection, managers and directors. You will be expected to deal with management of incidents and be the FTPE ambassador to manage and reduce safety risk, increase customer journey opportunities and manage operational performance where the train plan may be disrupted. You will currently be or become a professional railway operator that balances the required needs of railway operational delivery for the customer experience. In effect, you will be the most senior person on duty managing the operational Railway and will take the lead on a variety of challenges and scenarios. This post is a SAFETY CRITICAL position and a Senior Control Team post. The position would be of interest to those who are keen to learn and develop their knowledge and understanding of the railway with a view to developing an interesting, varying and fulfilling future. If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. What we offer • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. We are looking for an STP Bid Manager Lead to join our Train Planning team in Manchester. You will be joining a great team, leading the STP Bid team. You will be responsible for the weekly bid and offer cycle preparing amended schedules and rolling stock diagrams. If you are familiar with the railway Informed Traveller process then you'll fit right in. You will have considerable experience using standard Train Planning software packages and a proven record of manipulating schedules and diagrams. You will also be a person who already knows the rail network throughout the North of England and South of Scotland and are familiar with the inputs to the process such as the Engineering Access Statement and the D/CPPP together with the Industry processes for meeting the deadlines, including following through with any necessary Training Planning amendments that occur beyond the milestone dates. You'll need a keen eye for detail and display leadership values to keep your team fully motivated and progressing. You will also be leading preparation, analysis and implementation of internal and external Capacity Studies. You will draw on your established knowledge of timetable patterns and rolling stock diagrams across the industry. You will especially be able to make sound judgements in relation to the impacts to the train crew diagrams when delivering Capacity Studies. The Transpennine Route Upgrade (TRU) is a transformative project affecting the routes across the Pennines - and to deliver it successfully we require the very best Train Planners. Taken together with Central Scotland and the Borders via the West Coast Main Line, the East Coast Main Line and the routes to Liverpool, Yorkshire and North Lincolnshire, you will never have a dull moment optimising amended train plans and diagrams. You should be very comfortable to enter a fast paced environment and hit the ground running to lead your team. As well as an eye for detail, you'll need to participate actively in collaborative industry working groups, and be confident in preparing and delivering management and executive reports both verbal and written. Nowhere will you be in a more central role than planning the amended timetables and diagrams required in this area. If you are looking for a new challenge within the Train Planning community we would like to hear from you. If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. What we offer • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Service Delivery Controller - Talent Pool Location - The ROC, Ashburys Manchester We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. TransPennine Express are pleased to announce that it is looking for a Talent Pool of Service Delivery Controller to join the Control team. You will be responsible for undertaking safe management of incidents across all routes associated with the delivery of TransPennine Express (TPE). You will also be responsible for maintaining the fleet performance levels against the maintenance plan in conjunction with the Fleet department and the manipulation of the fleet during disruption. In order to be deemed suitable for the role, you will be able to work within a team environment and possess a personal style that puts people first. You will have excellent communication and analytical skills, with a natural style that instils respect. The successful candidate will be able to decipher information whilst under pressure. A positive approach to problem solving will see you going that extra mile to find a solution with a "can do" approach to the deliver against the needs of others in the organisation. These qualities will be mandatory for the successful candidate. This position is ideal for a quality team worker. If that sounds like the right fit for you, we'd love to hear from you, please click the link and complete an application form, upload a copy of your CV and a Covering Letter. What can we offer you? • Excellent career prospects., • A personal development plan., • Structured training and development*., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Going places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

About Avani We are a leading player in the hospitality industry, known by clients and supply chain partners alike for delivering excellent beer quality services including technical support, installation work, consulting and trouble-shooting as well as the core hygiene services. We work to high standards and are always on the lookout for motivated individuals to join our growing and high-performing team. Our purpose is to raise the bar on beer quality, and our aim is that one day every draught beer served will be perfect. This aim is underpinned by exceptional service standards and a range of services that help to make beer quality both a driver for profit and a significant differentiator for our customers. What does that mean for this role? Our mantra is that while pints settle, we don’t. Like everyone in our team, you’re a resourceful problem-solver and you never leave a job half-done. You have high standards and a professional, practical approach to your work and are as comfortable working with an internal team as you are with communicating, negotiating and consulting with customers. Will you ‘FIT’ with our team? • Do you demonstrate curiosity to explore issues and identify solutions for customers?, • Do you show flexibility in thinking, exploring potential that others might overlook?, • Do you show a genuine love for the role of selling and business development?, • Are you kind and fair – a decent human-being?, • Do you take personal responsibility to ensure results are delivered?, • Do you make stuff happen?, • If you walk into a room full of new faces, do you greet them with a warm smile? What you need to know • Field-based role covering the South of England, • Guaranteed base salary with uncapped commission – OTE £45,000 +, • Annual team bonus, • Individual performance-based bonus, • Core 28-day holiday allowance, • Fully expensed company PHEV car, • Team events, • Hospitality-related discounts, • Personal Trainer, • Company pension Main Purpose of your Role Manage and build current relationships with existing key customers (20% of your time) and seek to deliver new profitable business (80% of your time) within UK target segments. Key Responsibilities • Own a defined region (South) representing Avani Solutions to grow sales across key growth segments in the On-Trade, • Be a key point of contact for all key customers within your portfolio, deepening account relationships and exploring new cross-selling opportunities to ensure the promotion of the full range of services, • Generate a pipeline of new qualified prospects and collaborate closely with internal functions to ensure a smooth progression along our value chain, • Work closely with the Field Services team, Marketing and Customer Services in the joint creation of (regional) account plans, • Plan for and conduct key account reviews, • Represent Avani Solutions at Trade Shows and industry events, networking to increase our share of voice and widen the breadth of our influence Knowledge, Skills & Experience RequiredEssential • Proven track record in field sales in the hospitality on-trade sector – minimum 2 years, • Understanding of the sales and decision-making cycles, • Excellent communication skills, both oral and written, • Proven ability to persuade, influence and negotiate, • Proficient in IT, including the use of CRM systems, • Solid numeracy skills to support pricing strategies, quotes and proposals, • Natural presentation skills, • Full clean driving licenceDesirable, • Knowledge of on-trade draught beer dispense Application Deadline: 20th November 2025 What to consider when applying – Evidence of previous experience and skill is really important to us, but even more importantly, we need to see who you are. So do use AI if it helps you to be concise and accurate, but not at the expense of self-expression. Allow your personality to come through! A covering letter could be a good idea. To apply, please email your application including your CV to

Account Executive/Graduate Role We are seeking an Account Executive/Graduate who thrives in a fast-paced, dynamic environment and is looking for a new challenge. The ideal candidate will have an interest in digital marketing and will be organised, analytical, possess strong teamworking skills and will be commercially minded. The role of Account Executive is to support the Account Manager/Senior Account Manager in the day-to-day delivery of integrated marketing projects. You will work alongside the agency’s Create, Reach and Code teams to ensure that work delivered for clients is head and shoulders above the competition. As part of the Client Services team – or ‘Centre of Excellence’ – you will play a part in developing lasting and meaningful client relationships and driving profitability for the agency. We work as one team and we are united by our company values: with curiosity, with agility, with a smile. Desirable skills and experience Candidates should ideally have a minimum of 6 months’ work experience within an agency environment, with an understanding of the creative process and an interest in analysing data and campaign results. We’re looking for an individual who is both versatile and detail-oriented, capable of reacting swiftly to client needs whilst upholding high standards of accuracy and execution. We’re looking for someone to demonstrate that they have some experience of the below: • Readiness to work in a fast-paced environment/work under pressure, • Strong attention to detail, • Tracking and reporting on data, • Contributing to the development of briefs and project timelines, • Proactivity, • Strong organisation skills to manage a varied workload/prioritise work/work to deadlines Day to day your role will include: Client Relationship Management Serving as a point of contact for clients, building relationships, supporting in day-to-day client communications and ensuring the team delivers the very best work for clients; on time, on brief and on budget. Project Oversight Collaborating with internal teams to support project execution via informal catch ups and project status & review meetings. Helping with the management and creation of agency briefs, project timelines, quotes, timing plans, scheduling and addressing basic issues. Strategic Planning Learning about your clients’ market, their sector specialism and challenges, so the agency can better support their business growth. Assisting in the execution of strategic plans as pre-determined by senior agency figures and client. Budget Management Supporting budget development and monitoring, alongside the Account Manager. Assisting in the creation of cost estimates with and for the Account Manager - gathering information to inform accurate quotes when necessary. Problem Solving Assisting in addressing project-related challenges from both a client and agency perspective. Learning about and finding solutions to maintain project momentum, helping execute any changes and deviations needed to ensure the project is still delivered on brief, on time and on budget. Quality Assurance Ensuring the accuracy of all work delivered and its alignment with client requirements, working alongside the Account Manager. Contributing to ensuring client expectations are met – knowing when to escalate issues to more senior team members. Your success will be measured by: • Scales of competency and how you perform in all areas of your role: basic, capable, accomplished, • Demonstrable expression of the values: with curiosity, with agility, with a smile, • Team feedback – both within the direct team and across the agency, • Meeting and exceeding your contribution to target objectives set out annually – for agency, department, team and personally, • Adherence to company policies and appropriate use of company software and tools

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. As Internal Audit Manager, you will be supporting the Head of Audit Risk and Compliance to provide an independent review of financial, operational and business process and procedures. You will identify areas for improvement and ensure compliance with regulatory requirements and best practice and report on these, in a timely and accurate manner, to internal and external stakeholders. This will include the TPE Exec Team and the TPE Audit & Risk Committee. You will have an eye for detail, have a flexible style, be persuasive with excellent communication, good relationship and conflict management skills, and have a strong team player approach support the business to drive improvement. If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. What we offer? • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Digital Project Executive (Fixed Term) We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. About the Role TransPennine Express are about to embark on a large project that will see us migrate our Single Customer View platform to a new provider. To facilitate this digital transformation project, we require a Digital Project Executive to ensure a successful migration by executing day-to-day activities involved in running the project and ensure a smooth project hand-over to BAU once the project is completed. Here's What You'll Be Doing • Report project progress and updates directly to the SCV Project Lead - TPE's Data Project Manager, providing required support to ensure successful project delivery, and clarity around the project's current state at any given time for business stakeholders throughout the project., • Take an active role in ensuring the supplier is delivering to the project plan - on time and on budget - keeping up regular contact ensuring appropriate focuses and prioritisation is being maintained and flagging any issues early, • Ensure a productive working relationship with key team-members within the supplier's organisation, • Facilitate in the removal of project blockers and dependences by working with our other suppliers affected by the migration and internal teams to keep the project moving., • Coordination internal stakeholders to ensure appropriate blockers are removed, user acceptance testing is completed, and work is signed of and visible, • Ensure all project artefacts are present, accurate and updated on a day-to-day basis, including but not limited to the:, • Stakeholder map, • Data governance framework, • Migration runbook, project plan and milestones documentation, • Issue and Risk log, • Decision log, • Internal governance documentation, • Test strategy, • Service transition checklist and BAU handover, • Training materials What you'll bring This is a fantastic opportunity for an up-and-coming digital project professional to get hands on experience with a major, digital project for one of the UK's biggest railway operators. We're looking for someone with: • Experience supporting digital projects or transformation initiatives, • Strong communication and stakeholder engagement skills, • Ability to manage suppliers and coordinate cross-functional teams, • Familiarity with project documentation and governance frameworks, • Knowledge of data platforms or customer insight tools, • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. Over the next decade TransPennine Express will benefit from a series of high-profile infrastructure projects which has the need to keep our customers moving with as little disruption as possible to their journey during their delivery and when complete that the finished product meets their needs. Our people are our strength and to be strong we insist on the best people, with this in mind there is an exciting opportunity for a Customer Planning and Interface Manager to work on projects and work streams which are of benefit to customers across the industry. This will primarily focus on the delivery of customer handling plans during planned disruption, and in ensuring that customer requirements are met through the infrastructure design work, most notably at stations, and with new train deployment. The successful candidate will be expected to interface with front-line grades, representatives from all directorates within the business and its key contractors. There will also be extensive collaboration and leadership with regards to other operators' personnel (most notably Northern, Avanti, Cross Country and LNER), the alternative transport supply chain, Rail North Partnership, local combined authorities, Transport Focus and, any other bodies with an interest in the successful delivery to the customer. The successful candidate will ideally need the following: • good understanding of railway infrastructure (especially around station design), its operations and customer services;, • knowledge of the railway supplier interface/relationship management;, • examples of leading cross-functional forums;, • excellent communication and interpersonal skills;, • experience of detail workstream reporting and risk management; For more information, and a copy of the full job description please contact . If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. What we offer • Excellent career prospects., • A personal development plan., • Structured training and development., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. As a Financial Accounting Manager, you will be responsible for the review of specific balance sheet reconciliations, supporting with the balance sheet and cashflow budgeting/forecast process. Supporting with Statutory accounting for TPE, including but not limited to reviewing VAT returns, Corporation tax returns and ensuring we have the right control process for cash & banking, accounts payable and accounts receivable activities. If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. What we offer • Excellent career prospects., • A personal development plan., • Structured training and development., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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