Social customer service jobs in United Kingdom

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. The Advanced Analytics team within Consumer Strategy are at the forefront of understanding consumers and creating actionable insight about their behaviours, attitudes and needs. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. We have a considerable team with a variety of specialist skills including analytics, research, insight consultancy and econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy, you'll be responsible for driving best in class insights through analytics, helping shape decisions using the power of data and insights: • Work across key business areas: Lead end-to-end analytics projects for Sky TV, NOW, Connectivity, and VIP, helping these teams make data-driven decisions that support Sky's consumer strategy and commercial priorities., • Deliver impactful analytics: Write complex and accurate code which exploits behavioural, research, external reports data, employing a wide range of advanced analytical techniques to extract strategic, actionable insights., • Bring insight to life: Create presentations that turn analysis into compelling stories - clearly structured, visually engaging, and commercially relevant - translating complex analytical outputs into clear commercial implications and recommendations., • Collaborate closely: Partner with stakeholders on briefs from problem definition through to delivery, ensuring high-quality outputs and advising on the most appropriate analytical approaches to meet business needs., • Grow fast: Build your technical and commercial confidence by working across different subject areas, expanding your advanced analytics and AI-enabled toolkit through hands-on application, mentoring and training., • Support others: Share your knowledge on analytical thinking and ways of working with the team, contributing to a strong collaborative team culture, and helping to uplift the quality and impact of work around you.What you'll bring:, • Demonstrated experience of using analytics to influence a commercial or strategic decision, such as evaluating risks and opportunities, deep dives into performance, assessing new propositions, and shaping business priorities., • Proven track record of communicating complex analytical insight clearly and credibly, influencing stakeholders up to Head of Department level and articulating both the so what and the now what., • Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently., • Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods) and a strong desire to continue expanding this toolkit with programming languages such as R and Python, including the effective use of AI-enabled methods where they add value., • Strong ability to partner with stakeholders to understand underlying business needs beyond the immediate question, challenge assumptions constructively, and shape analytical approach that will deliver measurable commercial value., • Proven ability to independently scope, design and deliver complex analytical projects end-to-end, selecting appropriate methodologies, managing ambiguity, and pivoting approach where required to ensure timely, high-quality, and actionable outcomes.The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. The hybrid working expectations for this role are 3 days in the office per week. Osterley: Monday, Tuesday & Thursday Where you'll work: Osterley Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for CH&CO on a full time basis contracted to 40 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: • Great operational training and development, • Life assurance scheme, • Personal Development and Training opportunities - We are passionate about our growing team, • A great wellbeing strategy - including access to our Employee Assistance Programme, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Access to some great high street discount vouchers Please note: This role is contracted to weeks per year Could you bring your passion and culinary skill to CH&CO? Here's what you need to know before applying: Your key responsibilities will include: • Preparing delicious, high-quality food that delights our clients and customers, • Overseeing and implementing menu changes, • Identifying opportunities to improve our food services, • Listening and acting on customer feedback to consistently improve our food services, • Supporting with the creation of new menus and creative food concepts, • Representing CH&CO and maintaining a positive brand image, • Monitoring inventories to keep our kitchens well-stocked, • Overseeing kitchen cleaning responsibilities to maintain hygiene standards, • Be passionate about great-tasting food and exceptional customer service, • Hold a City & Guilds 706/1 & 2 or NVQ equivalent, • Have experience supervising a team, • Have experience in a similar Chef role, • Hold a Food Hygiene certificate CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Operations Manager - Social Housing Refurbishments - Twickenham based £70K +Car Allowance + BenefitsWe are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Twickenham. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: • Ensure the delivery of the projects within the budget and time scales specified, • Experience as a Operations Manager delivering social housing / planned maintenance projects, • Focus on motivation of the workforce to deliver on time and to budget, • Focus on quality, customer service and deliver, • Driving profitability of the contract to include pricing and delivering of extra works, • Client and tenant satisfaction, • Process Management, • Management of the customer, • Have an understanding of the financials on the contract

Recycling Advisor - Admin & Clerical Contract: 36 Days Recruiter: Aatom Recruitment Aatom Recruitment is currently seeking an experienced Recycling Advisor - Admin & Clerical to work on behalf of a local authority. About the role • To increase participation in the Authority’s recycling service and reduce recycling contamination by engaging directly with residents and businesses., • The role involves property surveys, door-to-door visits, advice and education campaigns to help residents reduce waste and recycle more effectively, with a particular focus on improving the quality of household recycling. Key responsibilities include: • Conduct surveys and assessments of residential properties to understand current recycling behaviours and identify barriers to participation., • Engage directly with residents through door-to-door visits, community events and roadshows to promote food recycling, packaging recycling and general waste reduction., • Provide tailored advice and practical information to residents about the correct use of recycling services., • Monitor participation levels, capture feedback from residents, and help identify areas requiring further intervention or targeted campaigns., • Assist in the distribution of leaflets and other materials to encourage correct recycling practices., • Support communication campaigns and social media content by feeding in local insights and examples., • Maintain accurate records of visits, surveys, engagement activities and resident feedback., • Work closely with other teams (e.g. collections, communications, enforcement) to help address local recycling challenges., • Undertake other duties, commensurate with the grade, as may reasonably be required. About you • Good general education (e.g. GCSEs or equivalent)., • Experience of working directly with the public, ideally through outreach, community engagement, sales or advisory work., • Awareness of recycling, food waste and wider environmental issues (training can be provided)., • Relevant training in customer service, community engagement or sustainability, • Experience of recording and reporting data accurately (e.g. surveys, CRM systems, Excel)., • Confident communicator, able to engage with residents from a range of backgrounds in a polite and persuasive way., • Good observational and problem-solving skills to identify local barriers to recycling., • Able to work both independently and collaboratively as part of a team., • Basic IT skills for recording survey results and producing reports., • Enthusiastic and positive attitude to promoting environmental sustainability., • Respectful, approachable and able to build trust quickly., • Flexible and able work earlier or later shifts as and when required to support service needs., • Adhere to NLWA’s values and meet the standard NLWA requirements for the post., • Be physically able to walk long distances, use a trolley to transport materials and willingness to work outdoors in all weather

We’re looking for a dedicated Lift Engineer to carry out call-outs, repairs, and planned maintenance on a wide range of passenger and goods lifts across your designated area.Lift EngineerPermanent4 on / 4 off shift pattern (12-hour shifts 5pm-5am) Night Shift Salary is DOEGreater LondonLift EngineerJob Description • Attend breakdowns, repairs, and routine maintenance visits on vertical lifts, • Work safely at all times, following health & safety procedures, • Deliver a consistently high standard of service and customer care, • Use digital systems to log work and improve first-time fix rates, • Support and mentor apprentices when required, • Take part in the out-of-hours call-out rotaLift EngineerEssential Experience/Skills/Qualifications, • Experience working on passenger and goods lifts, • Strong mechanical and electrical engineering knowledge, • NVQ Level 3 (or working towards with good progress), • Excellent communication and a customer-focused approach, • Full UK driving licence and willingness to travel, • Company vehicle, tools, and PPE providedLift Service EngineerCompany Benefits, • 25 days + bank holidays, • Company vehicle, tools, and PPE provided, • Flexible working hours, • Voluntary Activities, • Cycle to work scheme, • Rewards scheme, • Life Assurance Scheme, • Learning and Development Opportunities, • Sports and Social ClubIf you feel you’re a good fit for this position, please click ‘apply’

Bank CoordinatorFixed-Term Bank Coordinator position available! Job descriptionAn exciting opportunity to join Certitude as a Bank Coordinator as we continue to grow.Salary: £30,660 per annumHours: 37.5 hoursJob Type: Fixed-Term – Full-time (until May 2027)Location: Balham & Working from Home – Hybrid workingInterview Dates: 5 and 6 May 2026Benefits- A stimulating work environment full of opportunities to learn and develop- 25 days' annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care voucher- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech PurchaseAbout the roleThe role of a Bank Coordinator is to provide support to Bank Workers during the recruitment and selection process, onboarding, ongoing support with queries, coordinating completion of training, engaging with bank workers and utilising reporting available from our e-rota and HRIS systems. Duties will include:- To develop relationships with operational colleagues and build knowledge of services across Certitude.- To develop specialist knowledge of temporary staffing requirements for Certitude, and how bank workers can support service delivery on our contracts, alongside having a good understanding of HR practice and Certitude’s policies and procedures.- To provide support and guidance to bank workers, maintaining accurate records of that process and escalating any issues that are necessary to line manager, HR colleagues or other managers as needed.- To provide first line customer support for internal and external stakeholders on all aspects of the Bank Service, including supporting queries with pay.- To maintain accurate and up-to-date records in relation to the administration and usage of Bank workers using specific IT systems.About youTo be a Bank Coordinator at Certitude, the following are essential:- Experience of building rapport and communicating effectively with a range of people.- Experience of using computer systems, including the Microsoft packages.- Ability to manage multiple tasks and a complex workload effectively.- Ability to establish and maintain good relationships across a wide range of people.- Ability to work independently.To read more about the role and the full person specification, please click on the Apply button.About the OrganisationWe have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Bank Coordinator at Certitude? Select the Apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our team. All our posts are subject to an Enhanced DBS disclosure, as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.Bank, Temp, Agency, Coordinator, Administrator, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care.

Senior Housing Officer – Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially. Key Responsibilities • Lead, motivate, and develop a team of Housing Officers, • Monitor and control team budgets in line with financial regulations, • Work strategically with other departments to support neighbourhood plans, • Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes, • Embed a strong culture of customer focus, ensuring service standards are met, • Oversee case management for nuisance and anti-social behaviour, • Support front-line officers in addressing vulnerability and signposting residents to appropriate services, • Build positive relationships with residents, councillors, MPs, police, and third-sector partners, • Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: • Proven experience in housing management, including team leadership, • Strong performance management and people development skills, • Ability to manage budgets and resources effectively, • Excellent communication and stakeholder management skills, • Experience in enforcing tenancy agreements and leasehold covenants, • Knowledge of anti-social behaviour case management, • Understanding of vulnerability issues and signposting, • Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: • Proof of eligibility to work in the UK, • Criminal Convictions Declaration, • Contract / Key Information Document, • 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.

Role: Multi Trader Location: Within the M25 Salary: £38,000 + Van & Fuel Card Summary We're looking for a skilled Multi Trader to join our growing team, working across occupied social housing covering a large area within the M25, so the candidate must be happy travelling. If you enjoy variety, independence, and getting stuck into hands-on work where no two days are the same - this role ticks all the boxes. You'll be working in real homes, making a real difference, while being backed by a supportive team that values quality and reliability. What you'll be doing • Carrying out a wide range of trade work across multiple properties, • Delivering high-quality repairs and maintenance safely and efficiently, • Managing your own workload day-to-day, • Proven experience as a Multi Trader (or similar role), • A proactive, reliable attitude with strong attention to detail, • Confidence working across multiple trades, • Solid time management and problem-solving skills, • £38,000 salary, • Company van & fuel card, • Consistent, long-term work, • A varied role that keeps things interesting, • Supportive team with ongoing opportunities

Positive Employment is currently recruiting for a Social Housing Assessment and Lettings Officer for our client a government organisation in Wembley. The successful post holder will investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications. The post-holders will also support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with customer enquiries and organising the advertisement of properties. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 3 days in the office per week. Duties and Responsibilities but not limited to: • Investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances., • Prioritise all applicants in the appropriate category and banding in line with the organisation’s allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their decision and advising them of their right to review., • Work closely with the Housing Management Team to ensure that mutual exchanges, successions, tenancy assignments, management transfers and tenancy terminations are dealt with efficiently and in accordance with legislation and policy and procedures., • Investigate cases of racial or sexual harassment or other forms of unacceptable behaviour in accommodation and take appropriate action., • Contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties., • Make appropriate nominations and allocations to all social housing accommodation that the organisation owns or has nomination rights to. To do so within agreed timescales to minimise, • voids periods and potential financial loss to the organisation., • Provide accurate advice to households regarding their offer and consequences of refusals., • Develop and maintain a detailed knowledge of complex legislation, case law and government guidance concerning the organisation’s statutory duties and maintain a working knowledge of related housing, property, immigration and family legislation., • Make all necessary referrals to relevant services or departments, including the organisation’s medical officer, social care services and housing options services, and investigate high need or exceptional cases. This will include preparing reports for the allocations and social panels where required., • Standard DBS check., • Knowledge of core legislation such as the Housing Act 1985, the Housing Act 1996 (Part VI), Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, related rehousing issues and case law., • Knowledge of supply and demand issues related to social housing in an inner London Local Authority., • Knowledge of legislation and best practice relating to the letting of social housing and the use of choice based lettings systems., • Understanding of housing need and homelessness issues in the Borough., • Experience of giving advice to customers and working with vulnerable groups. Pay: £28.19 per hr Please note this role is within the scope of IR35.

Local Authority Housing Assessment Officer, North West London Pay rate to £28.16 per hour Contract role, Local Authority Housing Pertemps are recruiting for an experienced Housing Assessment Officer, in North West London. You will need to have experience in a similar role in a Local Authority Hosuing Depratment. Overview: • To investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications., • The post-holders will also support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with customer enquiries and organising the advertisement of properties., • Contribute to meeting the Council’s best use of its stock objectives as well as managing the applicants’ expectations for social housing. Please get in touch for more information. This is an agency post and Pertemps can offer you:-, • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to, • An easy registration process (all done online), • Referral schemes and incentives, • Ongoing compliance managed for you, • Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities.Working Pattern: Fully Site BasedLocation: LondonRate: 280-300 UmbrellaThe RoleThe Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: • Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service., • Implementing the organisation’s neighbourhood services business plan and contributing to budget management., • Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction., • Overseeing quarterly estate inspections, working collaboratively with repairs and estate services., • Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised., • Delivering an effective approach to anti-social behaviour through decisive case management and partnership working., • Ensuring responsive, victim-centred action on domestic abuse cases., • Representing Housing Services at court, case conferences, and multi-agency meetings., • Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams., • Analysing service performance, KPI data, and developing strategies for continuous improvement., • Championing equality, diversity, and inclusion across service delivery., • Supporting emergency planning, service continuity and the council’s safeguarding responsibilities.About YouWe are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring:, • Experience managing teams in a housing management or neighbourhood services environment., • Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks., • A track record of delivering service improvement, driving performance, and managing change., • Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working., • Excellent communication, influencing, and relationship-building skills., • Ability to analyse data, manage budgets, and contribute to strategic planning., • Strong organisational skills with the ability to prioritise competing demands., • A commitment to equality, diversity, and delivering exceptional customer service.Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and developmentHow to ApplyIf you are an experienced housing management professional looking for your next step, we would love to hear from you.Apply today via Pertemps Network Group and take the next step in your housing career.

Fixed Term - Full Time (16 Months) We are looking for a dedicated and skilled Gas Engineer to join our team in Westminster Gas, delivering a safe, compliant and high-quality service across our social housing portfolio. This is an excellent opportunity for someone who is passionate about resident care, first-time-fix performance, and maintaining the highest safety standards. About the Role Working to deliver the best quality service, you’ll carry out a variety of technical service tasks, undertaking gas servicing, repairs or installations in occupied properties, delivering exceptional customer service whilst complying with relevant regulations, standards and organisation procedures. You will be predominantly working in void properties but from time to time you will be asked to undertake breakdowns and servicing. In void properties you will be asked to carry out all gas repairs in the property such as radiator and radiator valves replacement, small gas runs and gas meter cap offs. You will also follow all Health & Safety requirements, making sure RAMS documentation is completed and reviewed prior to starting work, and ensuring that your working environment does not pose any hazard or risk to others. Maintaining a tidy and respectful workspace within residents’ homes is essential. You’ll receive and complete assigned tasks using a handheld device (full training), working efficiently and safety in line with best practise to achieve excellent customer experience. About You This role requires someone with strong experience in gas breakdowns, installations, cyclical maintenance and compliance within a social housing environment. Candidates will hold a current ACS accreditation in CCN1, CENWAT, CKR1, CPA1 Gas Safe Card, HTR1 and JIB-PMES CSCS Card Blue or working towards. Additional experience with domestic plumbing, asbestos awareness, DAH1 would be advantageous, however is not essential. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits · Company Van (work use only) · Profit Share Discretionary Annual Bonus Scheme · 26 Days Holiday plus Bank Holidays · Enhanced Pension Plan · Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) · Life Assurance & Accident Cover · Share Save · Enhanced Maternity & Paternity Pay · Work Perks Discounts & Vouchers · Buy & Sell Holiday Schemes · Flexible Working & Flexible Bank Holidays · Cycle to Work · Volunteering (2 days paid) · Learning & Development Opportunities · Extensive Wellbeing Support, including EAP · Loyalty & Values Awards · Funded Professional Subscription · Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Housing Officer — Neighbourhood Services Local Authority · West LondonLocation: Area Housing Office, West LondonContract: Temporary – 3 months initially, then rolling Hours: 36 per week, Monday to Friday Working Pattern: Office and patch-based Pay Rate: £23.07 per hour (PAYE) / £29.35 per hour (Umbrella PAYE)Thhis London Authority is one of London's most forward-thinking boroughs — a council that puts residents first and invests in the people who serve them. This is your chance to manage a real patch, make a tangible difference to people's lives, and grow in a team that genuinely values attitude as much as experience.What you'll own • Your own patch of tenancies, leases and licences — you'll be the face of the council for those residents, • Proactive tenancy, leasehold and neighbourhood management, staying ahead of issues before they escalate, • ASB case investigation and resolution — balancing empathy with firm, fair action, • Regular estate inspections and tenancy verification — maintaining the standards residents deserve, • Front-line customer service that genuinely solves problems, not just logs them, • Occasional evening meetings or emergency cover — because housing doesn't clock off at 5pmWho we're looking for You'll have housing management experience, or strong transferable skills from a customer-facing role. We're looking for someone who:, • Communicates confidently — whether de-escalating conflict or updating a resident on their case, • Manages competing priorities without dropping the ball, • Works autonomously on a patch while feeding into a supportive wider team, • Understands what it means to put vulnerable people firstNot from a housing background? That's fine. If you've worked in social care, probation, community outreach, or a similar role, we'd still love to hear from you.Why this role?This authority consistently ranks among the best-run boroughs in London — you'll be part of something people are proud to work for. You'll have access to structured training and a clear pathway to grow your housing career, with temporary roles here regularly converting to longer-term opportunities. Benefits include a competitive pension scheme, generous annual leave, and employee wellbeing initiatives — backed by a management team that knows good housing work when it sees it.Apply Now We have multiple vacancies available and CVs are reviewed on a rolling basis — roles are filling fast. If this sounds like you, even if you're not 100% sure, apply now and one of our team will be in touch to talk it through.

Social Housing Assessment & Lettings Officer Wembley | Hybrid Working Standard DBS required A Wembley-based Local Authority is seeking an experienced Social Housing Assessment & Lettings Officer to join their team on a temporary contract until August, with the potential for extension. This is a full-time role (Monday to Friday), operating on a hybrid basis with 3 days per week in the office. Pay Rates • £21.41 per hour (PAYE), • Carry out housing needs assessments in line with housing legislation and local authority policy, • Assess applications for social housing, including eligibility, priority and banding, • Manage a caseload of applicants and provide clear advice on housing options, • Allocate properties in accordance with the housing allocations scheme, • Liaise with applicants, internal teams, housing providers and external agencies, • Maintain accurate case records and ensure compliance with data protection requirements, • Respond to enquiries and appeals in a timely and professional manner, • Previous experience in housing assessments, allocations or lettings within a local authority or social housing environment, • Good understanding of housing legislation, homelessness duties and allocations schemes, • Experience managing complex caseloads and working to deadlines, • Strong customer service and communication skills, • Ability to make sound decisions and explain outcomes clearly to customers, • Confident IT skills and experience using housing management systems, • Excellent written and verbal communication, • Strong organisational skills and attention to detail, • Professional, empathetic and customer-focused approach, • Able to work independently and collaboratively within a team, • Resilient and comfortable working in a fast-paced environment

Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents.Pay Rates:Office Hours: £21.50 PAYE | £27.48 UmbrellaOut of Hours: £25.29 PAYE | £32.27 UmbrellaContract: TemporaryWorking Pattern: Full-time | Shift-Based (Including Out of Hours) This role sits within a 24/7 Careline service, providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required.Key Responsibilities • Respond to emergency telephone and alarm calls promptly and professionally, • Assess urgency levels and coordinate appropriate responses, • Visit service users when required to provide practical and emotional support, • Liaise with emergency services, next of kin, and external agencies, • Maintain accurate records of all calls and actions using computer systems, • Install telecare alarms and associated equipment, • Respond to housing and repair emergencies for sheltered housing residents, • Handle out-of-hours emergency housing enquiries, including homelessness calls, • Contact keyholders and relevant parties during emergency situations, • Support vulnerable residents and ensure their wellbeing during incidentsWorking Pattern, • Monday to Friday during core operational hours, • Required to work out-of-hours shifts as part of rota, • Must be available to work 4 out of 8 Bank Holidays, • Work in line with European Working Time DirectivesEssential Requirements To be considered for this role, candidates must have:, • Enhanced DBS (or willingness to obtain), • Experience in emergency response, careline, housing, or customer service environments, • Strong decision-making skills under pressure, • Excellent communication and listening skills, • Ability to assess emergency situations quickly and calmly, • Experience using IT systems to log calls and maintain records, • Full UK Driving Licence (required for emergency visits), • Ability to work independently and within a team, • Commitment to safeguarding vulnerable residentsDesirable Experience, • Experience within Careline, Telecare, Housing, or Emergency Services, • Knowledge of sheltered housing or social housing services, • Experience installing telecare equipment, • Experience handling homelessness or emergency housing enquiriesWhy Apply?, • Join a well-established organisation providing essential services to vulnerable communities, • Competitive enhanced out-of-hours pay rates, • Opportunity to gain valuable emergency response and housing experience, • Be part of a dedicated team delivering life-critical support servicesIf you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you.Apply today to be considered.

Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent£24,000 - £26,000 per annum plus car allowance and mileageRole will be based in West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades, • Liaise with site management staff to enable the flow of information between all parties, • Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues, • Previous customer service experience, • Excellent organisational skills, • Excellent communication skills, • Ability to work to tight deadlines, • Ability to work remotely as well as part of a team, • Professional attitude and approach to work, • Ability to competently operate MS office (Word & Excel), • Current and Valid UK driving license

Housing Customer Officer • Job Type: Temporary (3 months), • Location: SE1, London, • Working Hours: Monday – Friday, 8am – 4pm (Fully on-site) Day-to-day of the role: • Address all customer enquiries in a helpful, friendly, and professional manner, providing advice and assistance on a wide range of issues at the first point of contact., • Maintain a welcoming reception for visitors and an efficient working environment for staff, ensuring all contact and service requests are logged on the housing management system (Civica)., • Establish and maintain effective working relationships with colleagues, contractors, and agencies to meet customer needs., • Manage property and communal keys/fobs, ensuring secure storage and accurate logging on Civica., • Process payments for community facilities, parking, fobs, and guest flats where appropriate., • Assist in the preparation and distribution of resident communications such as newsletters, leaflets, and updates on the website and social media., • Handle correspondence relating to the estate efficiently, managing and distributing incoming correspondence and logging interactions on Civica., • Support the Resident Services Officer in managing the lettings of sheds on the estate, handling rental income and voids., • Respond to complaints in accordance with our complaint handling procedures and escalate as necessary., • Perform administrative and clerical duties including filing, photocopying, dealing with post, and maintaining procedural manuals., • Support resident involvement by assisting in organising and attending meetings and estate events, carrying out resident surveys, and promoting resident involvement., • Experience working within social housing., • Excellent customer service skills with the ability to handle enquiries and complaints professionally., • Strong administrative and organisational skills., • Proficiency in using housing management systems, preferably Civica., • Ability to work effectively both independently and as part of a team.

Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities · To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets · To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. · To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. · To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. · To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. · To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these · Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety · To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show · To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements • Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets, • Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector, • Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders, • Strong commercial acumen and ability to identify, grow and convert new business opportunities, • Experience using CRM systems to monitor and report on business leads, • 25 days annual leave per annum increasing with length of service, • Hybrid working for many roles, • Life assurance (4x salary), • Private medical insurance, • Generous pension (employer contribution up to 10%), • Cycle to work scheme, • Wellbeing portal and EAP with 121 counselling MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

i. To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner’s Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member’s Enquiries to the Directorate of Children’s Services. ii. To work as part of a team delivering high quality services across the remit of the service having lead responsibility for one or two of the following areas as designated by the Head of Service i.e. (i) Complaints (ii) Freedom of Information; (iii) Data Protection (iv) Member’s Enquiries. iii. To develop and maintain good relations with service areas and partner agencies iv. To maintain a good working knowledge of the legislation, policies and protocols relevant to the work of the service e.g. Information governance and complaints procedures relevant to Children’s Services. v. To provide an excellent and professional standard of service to all stakeholders, including provision of advice and guidance. Experience Complaints & Information Governance Officer Complaints & Information Governance Officer Experience of working in at least one of the following specialist areas: Complaints & Information Governance Officer Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Experience of project management and/or research work and relevant techniques. Experience of facilitating complaint resolution meetings. Experience in writing reports. Experience of undertaking complex investigations. standard or equivalent work-related experience in a customer care, complaints, business administration or information governance area. Excellent working knowledge of the Complaints procedures applicable to Children’s Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Demonstrable understanding of the application of confidentiality principles to the area of work. Knowledge of records management and retrieval systems and record keeping protocols. Knowledge of complaints processes including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanism.

Contract Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Job title: Damp and mould operative Salary: £36,000 - £38, 000 + van and fuel card Location: Covering East London About the Role We are seeking a skilled and proactive damp and mould operative to join our team, delivering high-quality repairs and remedial works in occupied and void social housing properties. Working across Maida Vale, you will play a key role in improving residents' homes by addressing damp and mould issues and carrying out painting and decorating tasks to a professional standard. This is a permanent position offering excellent job security, a competitive salary, and the opportunity to make a real difference in the local community. Responsibilities • Carry out remedial works to address damp and mould issues in social housing properties, including cleaning, treating affected areas, and applying anti-mould coatings., • Undertake painting and decorating works internally and externally to a high standard., • Prepare surfaces (sanding, filling, sealing) before painting or treatment., • Ensure all work is carried out safely and in line with health and safety regulations., • Communicate effectively with tenants to explain works and minimise disruption., • Maintain tools, materials, and company vehicles in good condition., • Accurately record all completed works using handheld devices or work orders., • Experience as a Painter & Decorator, with additional knowledge of damp and mould treatment in residential properties., • Experience working in social housing or similar environments is desirable., • Strong understanding of health and safety standards, especially in occupied homes., • Full UK driving licence (essential). If you are interested please call Sommer on .

Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory complianceLocation: Hybrid – 2 days in the officeRate: £29–£32 per hourContract: 3–6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022.Key Responsibilities • Act as the organisation’s lead point of contact for building safety, housing compliance, and health & safety matters, • Ensure compliance with the Health and Safety at Work Act, focusing on the “Big 7” compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety), • Provide technical advice, guidance, and training to staff, residents, and stakeholders, • Lead the design, implementation, and monitoring of compliance systems and performance frameworks, • Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs), • Monitor performance data and KPIs to ensure statutory compliance across housing services, • Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service, • Ensure best practice procurement and contract management across statutory compliance areas, • Produce reports and strategic updates for senior management and external regulators, • Promote a strong organisational culture of health, safety, and complianceTeam & Budget Management, • Manage a team of 2 Compliance Leads and 3 support staff, • Oversee staffing, software, and surveying budgets, • Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k), • Provide leadership, coaching, and performance management to maintain a high-performing teamKey Requirements, • Proven experience in building safety and housing compliance management, • Strong working knowledge of:, • Building Safety Act 2022, • Health and Safety at Work Act, • Fire Safety and landlord statutory compliance duties, • Experience managing compliance across social housing portfolios, • Demonstrated leadership experience managing specialist compliance teams, • Experience working with regulatory bodies such as the HSE, Fire Authorities, or similar, • Ability to interpret legislation and translate it into operational policies and procedures, • Strong reporting, analytical, and stakeholder engagement skills, • Experience managing budgets and service delivery performanceWhat Success Looks Like in This Role, • Full compliance with statutory housing safety regulations, • Robust systems and processes in place to manage risk and remedial actions, • Strong performance against KPIs and regulatory expectations, • Effective leadership of compliance teams, • Delivery of safe, compliant, and customer-focused housing servicesApply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.

Role: IT Support Engineer - Education Salary: 32k Location: Croydon As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire. Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning.. As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: • Windows 11, Microsoft Office 365, • Microsoft Server 2019 / 2022, • Wired and wireless networks, firewalls and content filters, • PC's, Laptops, mobile devices and audio-visual systems, • Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Morgan Hunt is recruiting for Skilled Multi Trade Repairs & Maintenance Operative to work with a Supported Housing Provider based in South West London on a Permanent basis. The details of the job are below: Skilled Multi Trade Repairs & Maintenance Operative Hours: 35 hours - 09:00am to 17:00pm Mon to FriSalary: £45k pa Location: South West LondonSuitable candidates must have full clean driving licence and company van provided.We supply a uniform and PPE. Tool kit. Job RoleTo deliver a high-quality, customer-focused repairs and maintenance service across the charity's housing portfolio. The Skilled Multi-Trade Operative will be responsible for completing responsive repairs, planned maintenance, and void property works to ensure homes are safe, compliant, and meet Decent Homes Standards. You will act as an ambassador for the organisation, ensuring residents are treated with respect, professionalism, and care at all times.Key ResponsibilitiesRepairs & Maintenance· Carry out day-to-day responsive repairs within occupied properties, ensuring first-time fix wherever possible.· Complete planned maintenance and minor works programmes (e.g., kitchens, bathrooms, component replacements).· Undertake multi-trade tasks across:· Carpentry· Plumbing· Plastering· Tiling· Painting & decorating· Basic electrics· General building repairsVoids & Property Turnaround· Complete void property works to the required re-let standards.· Specify works required in voids, including materials, costs and time and report through appropriate channels.· Work within specified timeframes to reduce void turnaround times.· Remedials for any Health and Safety and compliance-related repairsTenant & Customer Focus· Provide excellent customer service, ensuring residents feel informed, respected, and safe during all works.· Work sensitively in occupied homes, understanding the needs of vulnerable tenants.· Represent the charity positively in all interactions.Compliance & Safety· Ensure all work complies with health & safety legislation, safeguarding standards, and internal policies.· Follow asbestos management processes and report any suspected materials.· Complete risk assessments, method statements, and maintain safe working practices at all times.· Ability to record all job details, photos, and updates using job management systems.Operational Delivery· Manage materials, stock, and equipment effectively.· Work collaboratively and proactively with supervisors, planners, and customer service teams.· Vehicle and travel required.· Participate in the out-of-hours rota for emergency repairs (if applicable).· Amended duties per operational needsEssential Skills & Experience· Significant experience working as a customer-focused multi-trade operative within social housing, domestic maintenance, or similar environments.· Proficiency in at least one main trade (e.g., carpentry or plumbing) and high competence across multiple others.· Strong diagnostic skills with the ability to work independently.· Experience working in occupied homes and with vulnerable residents.· Excellent communication and customer-care skills.· Ability to use handheld devices for job management systems.· Full UK driving licence. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities • Lead and develop the property services team, • Manage repairs, voids, planned and cyclical maintenance, • Oversee contractor performance and KPIs, • Ensure full health & safety compliance (gas, fire, electrical, water, asbestos), • Monitor budgets and control costs, • Reduce void turnaround times and rent loss, • Maintain estate and scheme standards, • Produce performance and management reports, • Experience in housing/property management (social housing, local authority, or similar), • Strong leadership and team management skills, • Knowledge of repairs, compliance, and housing legislation, • Experience managing contractors and KPIs, • Strong understanding of H&S in housing, • Good communication and stakeholder skills, • Customer-focused approach If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title - New Build Contracts Manager Job Category - Construction & Surveying Location - Heathrow Our client is a leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner-city high-rise projects and social housing providers where a diverse product range and outstanding service sets them apart from their competitors. Their investment in the largest field-based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are now looking for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius and will manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. Contracts Manager - Key responsibilities • Providing high levels of customer service., • Ensure high levels of Health & Safety on site., • Ensure sufficient levels of subcontract labour available to meet customer demands., • Ensure the highest levels of fit quality are maintained., • Scheduling of fitters work via Symphony IT systems., • Reviewing and closing out snags via customer QA systems (Fieldview, SnagR etc)., • Ensure fitting teams maintain all necessary qualifications and certifications such as CSCS cards, SSSTS, SMSTS, Face fit certificates and the like. Contracts Manager – Required Skills • Able to communicate confidently with people at all levels., • Self-motivated and looking to progress in your career., • Able to manage multiple projects positively., • Able to work under pressure to maintain deadlines., • Computer literate with excellent IT ability., • Previous or current knowledge of kitchen installations., • Ideally a construction related qualification., • Excellent organisational and time management skills., • Understanding of health and safety – would suit IOSH, SMSTS, SSSTS., • CSCS or HBF Card., • A full driving licence. Our client is a well-established UK manufacturer with over 50 years of success, supplying high quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training provided and future career prospects in line with company growth.

Plasterer - Multi Trade Adecco are recruiting on behalf of the BD Group for a Plasterer - Multi Trade • Location: Barking & Dagenham, • Pay: £21.70 per hour PAYE, • Contract: Temporary or Fixed-Term Contract, • Hours: Monday-Friday, 36 hours per week (7am-3pm or 8am-4pm), • Full UK Manual Driving Licence Required We are seeking an experienced Plasterer with Multi-Trade skills to join the BD Group's Repairs & Maintenance team. You will work across tenanted and void properties, carrying out high-quality plastering and associated repair works while ensuring a first-time fix wherever possible. Key Responsibilities • Carry out plastering repairs including skimming, boarding, patch repairs and rendering., • Support wider multi-trade activities including basic carpentry, painting, tiling, or maintenance tasks., • Respond to emergency repairs across residential properties., • Provide excellent customer service to residents, ensuring minimal disruption., • Maintain accurate job records using PDA/job management systems., • Proven experience as a Plasterer in domestic or social housing settings., • Knowledge of additional trades (multi-trade)., • Strong communication and problem-solving skills., • Council vehicle provided, • Fuel card included If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Asset Manager - Croydon CouncilAdecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate.Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role Reporting to the Head of Asset Planning & Capital Delivery, you will play a central role in shaping Croydon's housing investment strategy. You will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the accuracy of asset data and the effective development of investment programmes. You will also integrate NEC contract management across asset planning, supporting structured delivery, governance, and value for money. This is a pivotal role with direct impact on strategic planning, compliance, risk management, and long-term sustainability of the housing stock. Key Responsibilities Translating survey results into work packages covering roofs, kitchens, bathrooms, windows, fire safety actions, and other major components. Supporting lifecycle modelling, investment prioritisation, multi-year budget forecasting, and risk-block identification. Reviewing Cap 1 proposals and contractor submissions against SOR/NHF rates, productivity benchmarks, and cost models. As line manager for four members of staff, you will establish a structured workflow aligned to information requirements. This includes:Stock data validation and cleansing KPI reporting and performance dashboards Cost modelling and investment forecasting Energy modelling and EPC analysis You will ensure datasets are accurate, complete, and usable for procurement, programme planning, and contract instructions. You will also produce clear, accessible dashboards and presentations for senior leadership. What You'll Need to Succeed • Strong asset management experience within social housing., • Experience managing technical teams and delivering complex multi-disciplinary programmes., • Knowledge of contract management and structured project delivery methodologies., • Ability to manage competing priorities and work across multiple workstreams., • Experience analysing and using asset data to drive decision-making and service improvement., • Excellent communication, stakeholder engagement, and problem-solving skills., • Educated to degree level or equivalent experience., • Evidence of Continuous Professional Development. Croydon Council offers a competitive package, including: • Up to 30 days annual leave (depending on service)., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives. For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan -

Electrical TesterHarrow£40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate StartAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.As an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.Your Job As An Electrical Tester Will Include: * Carrying out fixed wiring testing (EICR) in domestic and commercial properties * Completing remedial works at time of testing and follow-up rewire programmes * Using EasyCert for electronic certification and job documentation * Liaising with tenants and clients, delivering excellent customer service * Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasksAs An Electrical Tester You Will Have: * NVQ Level 3 or equivalent in Electrical Installation * City & Guilds 2391 or equivalent Inspection & Testing qualification * 18th Edition Wiring Regulations (C&G 2382) * Experience in domestic and commercial EICR testing and remedial work * Strong knowledge of fault-finding and diagnostics * Excellent communication and customer service skills * Full UK driving licence and willingness to travel in and around LondonApply now or call Billy on for immediate consideration!Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Barnet, Brent, Camden, Ealing, Harrow, Hillingdon, IslingtonThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Electrical TesterHounslow £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate StartAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.As an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.Your Job As An Electrical Tester Will Include: * Carrying out fixed wiring testing (EICR) in domestic and commercial properties * Completing remedial works at time of testing and follow-up rewire programmes * Using EasyCert for electronic certification and job documentation * Liaising with tenants and clients, delivering excellent customer service * Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasksAs An Electrical Tester You Will Have: * NVQ Level 3 or equivalent in Electrical Installation * City & Guilds 2391 or equivalent Inspection & Testing qualification * 18th Edition Wiring Regulations (C&G 2382) * Experience in domestic and commercial EICR testing and remedial work * Strong knowledge of fault-finding and diagnostics * Excellent communication and customer service skills * Full UK driving licence and willingness to travel in and around LondonApply now or call Billy on for immediate consideration!Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, and Hounslow, ChiswickThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

An excellent opportunity has arisen for an experienced Senior Customer Resolution Officer to join a reputable housing provider in London on a temporary basis. This is a key role responsible for leading the effective management of complaints, enquiries, and compliments, ensuring high standards of service delivery and positive outcomes for residents. You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement.Rate: £24.50 - £25.50Working Pattern: HybridLocation: Greater LondonKey Responsibilities • Lead the delivery of an effective complaints, enquiries, and compliments service, ensuring performance standards and timescales are met., • Take responsibility for complex, multi-service complaints and specialist investigations from receipt through to resolution., • Draft, review, and quality-assure complaint responses to ensure they are accurate, robust, and aligned with the Housing Ombudsman Code., • Act as the first point of escalation for staff, providing guidance, coaching, and support., • Line manage and supervise up to two-three staff, motivating and engaging the team to deliver high-quality outcomes., • Coordinate and monitor responses to Members’ and Cabinet enquiries, ensuring timely and effective handling., • Liaise with internal teams, contractors, and external stakeholders to track remedial actions through to completion., • Coordinate and facilitate compensation payments in line with policy and delegated authority., • Contribute to performance reporting, identifying trends, lessons learned, and opportunities for service improvement., • Support the delivery of training for new and existing staff on complaints processes, procedures, and systems., • Act as contract lead for allocated stakeholders, chairing regular meetings and monitoring complaint resolution progress., • Provide cover for the Manager as required.Experience:, • Proven experience working within the social housing sector., • Demonstrable experience resolving complaints within a diverse community setting., • Experience managing complex caseloads and maintaining accurate case records.Knowledge:, • Strong working knowledge of the Housing Ombudsman Complaint Handling Code., • Confident user of Microsoft Office applications, including Word, Excel, Outlook, and Teams.Skills & Attributes:, • Ability to lead, motivate, and support others., • Excellent written and verbal communication skills., • Strong organisational skills, with the ability to manage competing priorities., • Confident negotiator, able to influence stakeholders and achieve resolution.Apply now for the role of Senior Complaints Officer with a reputable housing provider, where you will play a key role in leading complaint resolution, improving customer outcomes, and driving service improvement across a diverse housing portfolio.

Are you an experienced Repairs Manager, seeking your next career move within the Social Housing Sector?Based in London, my client has an immediate opportunity for a Repairs Senior Operations Manager, the join their Property Services Team on a permanent basis.The successful applicant will be responsible for the delivery of high-quality property Response Repairs Service, and department complaint handling across housing stock with a budget portfolio of circa £4m.Responsibilities: • Work with the Finance Team and Directors on the forecasting and reconciliation of the budgets / trading accounts of the responsive repairs work stream, as well as departmental complaint handling., • Effectively lead the delivery of the responsive repairs specifically within London, ensuring operational performance criteria are met and exceeded., • Lead and develop a high performing team in a customer focused culture – delivering the company vision and targets for customer satisfaction including TSM’s and operational KPI’s., • Analyse reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction., • Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training., • Ensure the effective performance management of Partners, consultants and contractors, undertaking work in connection with our repair’s programmes., • Ensure Environmental Health Notices are dealt with promptly and effectively, including liaison with our partners at Local Authorities., • Producing detailed and informative performance reports for SLT committees and key stakeholdersRequirements:, • Demonstrable experience of working in a similar leadership capacity. Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams., • Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena., • Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent)., • Demonstrable significant management level experience with budgetary responsibilities and management.To apply, please attach a copy of your CV

JR301: Heat Pump & Ventilation EngineerLocation: London & Home CountiesSalary: £38,000 – £55,000 + company van + overtime + trainingOverview: First Military Recruitment is working in partnership with our reputable client who is seeking an Air Source Heat Pump & MVHR Service / Breakdown Engineer to join their team.This is a fantastic opportunity for an experienced engineer to work on both domestic and commercial systems across a varied portfolio including social housing, private, and commercial properties. The role offers excellent long-term stability, ongoing training, and clear progression opportunities.Duties and Responsibilities: • Service and fault-find domestic and commercial air source heat pump (ASHP) systems, • Diagnose electrical, hydraulic, and refrigerant-related faults, • Check system flow rates, temperatures, and overall performance, • Work on associated equipment including buffer vessels, low loss headers, pump sets, and plate heat exchangers, • Service, inspect, and maintain MVHR units and ventilation systems, • Replace filters and check fans, controls, and condensate drainage, • Investigate airflow and system performance issues, • Complete service, maintenance, and breakdown reports accurately, • Follow RAMS and safe working procedures at all times, • Deliver high levels of customer service, particularly in occupied properties, • NVQ Level 3 in Plumbing & Heating (or equivalent), • F-Gas Category 1, • G3 Unvented Hot Water qualification, • Heat pump training (manufacturer or accredited), • Strong electrical fault-finding skills, • Experience with wet heating systems, • MCS experience, • BPEC or City & Guilds Heat Pump qualifications, • MVHR manufacturer training (e.g. Nuaire, Vent-Axia, Zehnder), • Commercial plant room experience, • Experience with BMS fault interrogation

Job Title: Gas EngineerContract Type: PermanentSalary: £43,767.08Working Hours: Full time – 40 HoursWorking Pattern: Monday to Friday Location: LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Gas Engineer You will carry out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. To safeguard the service users, members of the public, client’s personnel and Riverside employees from any potential danger associated with gas.About you We are looking for someone with (to be taken from essential criteria) • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • or an equivalent qualification for any of the aboveWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.Role Profile • To ensure that ALL gas work is carried in accordance with The Gas Safety (Installation and Use) Regulations 1998 as amended and in line with the requirements of Riverside Property Services’s Procedures and Policies. • To carry out gas repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • To provide a comprehensive gas maintenance and installation service within domestic premises, the work must be carried out in accordance with the relevant regulations, standards and departmental procedures. The applicant must be gas qualified and hold current Domestic ACS certification or equivalent in the categories of work required and complete and to maintain all paperwork and electronic data records relevant to the work carried out to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • To seek authorisation from relevant office-based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • To utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • To attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc. • To adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of The Riverside Group. This includes but is not limited to appearance, company ID, communication. • To highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • To use and maintain company vehicle/van in accordance with company vehicle & insurance policies to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • To participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake the repairs applying their trade skills, knowledge & experience. • To make a judgement on the safety of the electrical Installations worked upon • Once work is underway – to provide updated estimates of time to complete, if requested by planner or...

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values. £30,969.00 per annum, working 40 hours per week. This is a fixted term contract until 30th September 2026. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead • Carry out administrative tasks as relevant to the service and directed by the contract manager., • Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs, • Motivate your team and champion a positive local culture within your service, • Carry out initial assessment for new customers and keep up to date referral log, • Deliver effective resident meetings with customers and ensure that information, reporting and communication, • Enjoys social interaction and the company of others, networks in local business community, • Approachable and open behaviour, • Prefers working as part of a group or team Essential: • NVQ Level 3 in Health and Social Care or equivalent We have a strong social purpose and we live and work by our values: If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Why Southwark? About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. In June 2023, Leisure Services transferred to full council management. This is a unique opportunity to be part of building a new future for leisure services in Southwark.We are looking for a passionate and experienced Fitness Professional who will help us to deliver our fitness product to our residents, members and visitors at the centres. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. What You'll Be Doing About Role: We are looking for someone who is passionate about fitness and helping people to achieve their goals, brings good energy, has a proactive and positive attitude and cares for our customers. You will be passionate about leisure and encourage healthy activity and help reduce health inequalities in the borough. Reporting to the Centre Fitness Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will - • Ensure the smooth day to day operations within the gym.• Maintain vigilant supervision of the gym users ensuring their safety at all times., • Complete all cleaning and maintenance schedules, ensuring faults are reported immediately.• Conduct 1-2-1 Gym Appointments.• Offer training plans to include screening of customers, fitness assessments and prescribing lifestyle changes, dietary considerations and health and fitness development plans.• Deliver consistent excellent customer service and provide a professional, efficient and cheerful presence at all times. What We're Looking For About You• Minimum level 2 Fitness Qualification. Hold a CIMSPA or REPs accredited Level 3 qualification • Experience working in a customer-facing environment, providing the highest levels of customer care.• Experience creating a programme for clients/members Additional Information Application Closing Date: 28 April 2026 Interview Date: W/C 5 May 2026 Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care, or have previously been in care, • Click here to view the Job description and Person specification

Domestic Gas Engineer – Social Housing Location: London (Multiple Boroughs)Salary: £40,000 – £43,000 per annum(Up to £45,000 for Lead / Senior Engineers)Contract: Full-time, PermanentStart Date: ASAP About the Company Established in the early 1990s, this is a well-respected and growing SME with long-standing contracts across housing associations, local authorities, and social housing providers throughout London. The business prides itself on stability, strong staff retention, and careful job planning to avoid unnecessary travel and burnout. The role sits within the domestic servicing and repairs team (not installations or projects). The Role We’re looking for an experienced Domestic Gas Engineer to cover multiple London boroughs, with work planned in advance and engineers generally kept within specific postcode areas. You’ll be carrying out: • Gas boiler breakdowns and repairs, • Maintenance and fault-finding, • Work within domestic and social housing properties Areas Covered Work spans much of Greater London, including: • North, West, East, South East & North East London, • London Borough of Hillingdon (UB2–UB10) Working Hours • Summer (April – September): 8:00am – 5:00pm, • Winter (October – March): 8:00am – 6:00pm, • Includes lunch breaks, • On-call rota applies (typically 1 in 4–7, depending on team size), • Emergency call-outs are paid per attendance, • £40,000 – £43,000 basic salary, • Up to £45,000 for Lead / Senior Engineers, • Company van & fuel card, • Full uniform & tools, • 20 days holiday + Bank Holidays, • Statutory pension, • Secure, long-term work with established contracts, • ACS Gas qualifications (domestic), • Proven experience in social housing / domestic repairs, • Full UK driving licence, • Good customer service skills, • Experience with HIUs, • Previous housing association or council contract work If you’re a reliable Gas Engineer looking for stable work, sensible planning, and London-based contracts, we’d love to hear from you.

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service, • Up to 8% contributory pension scheme, • Flexible working arrangements, • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Main Responsibilities • Delivering effective service levels, and acting as the company representative towards customers, clients and Developers as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained. To include building and maintaining working relationships with the committee of any Residents Association / RMC, RTM Co and attending their meetings as appropriate, • Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA's are met., • Monitor and manage performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required., • Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts together with preparation and presentation of bimonthly financial summary reports., • Hold proactive customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes., • Investigating and responding to complaints, up to Stage 1, and collaborating with Line Manager in Stage 2 complaints responses, • Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe., • Support with the monitoring and supervision of contractors, carrying out works on and around the development. Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame. Ensuring reactive/planned works are conducted to a high quality., • To ensure all irregular incidents are investigated and reported to the development manager. To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary., • Demonstrable experience of managing people/teams and delivering an exceptional customer service., • Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customer and client with a resolution focused mentality, creative in your approach., • Able to work with autonomy and as part of a wider team Efficient in maintaining administration and record keeping electronically Demonstrable ability dealing with problems and challenges effectively., • Comprehensive understanding of the principles relating to Health and Safety regulations and Residential Landlord & Tenant legislation., • Ability to work under pressure deadlines, able to prioritise and manage time effectively., • Excellent IT skills, social-media awareness and up to date with new technology., • Demonstrable experience with multi schedule budget preparation and management Able to mobilisation new and/or triage, post mortem and demobilisation developments using risk management frameworks and strategies., • Exceptional customer service experience, with the ability to work multi-task, prioritise and manage various task simultaneously, • Charismatic, with the flair to learn new skills and enhance self-development and better those around you

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Job Title: Customer Service Executive Reporting to: Customer Service Manager Salary: £25,000 - £28,000 dependent on experience, generous non-contributory pension, 25 days annual leave (excluding bank holidays Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December We offer working from home 3 days per week, with 2 days in the office minimum per week Flexible working hours offered after satisfactory completion of probationary period Primary Responsibility As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation. The Role • Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager., • To prioritise on answering incoming calls (with some outgoing calls where necessary)., • Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time., • To prepare daily, weekly, monthly stats / sales reports as required, • To provide administrative holiday cover for Account Managers to ensure that client requests are actioned., • Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services., • Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution., • Stay up to date with CharityJob’s new Products & Features., • To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task., • To support other internal departments when needed and as agreed with the CSM. The Person • Passionate about delighting customers, • Friendly & outgoing telephone manner, • Fantastic communication skills, verbal and written, • Organised, proactive and a good problem solver Does this sound like you? If yes, we would love to hear from you, so please submit your application now! The Company CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Maintenance Officer • Annual Salary: Up to £29'000, • Location: Canning Town, London Day-to-day of the role: • Support daily, weekly, and monthly planned maintenance tasks as scheduled, including fire alarm tests, water temperature recording, and emergency lighting tests., • Conduct planned room health & safety checks in coordination with Customer Services., • Deliver first-line response to reactive maintenance, cleaning, and repairs., • Perform minor building fabric spot cleaning, repairs, decorating tasks, and plumbing repairs., • Inspect plant rooms and boilers for leaks and general condition., • Maintain equipment, ensuring it is well stored and meets all safety requirements., • Conduct tests on all portable electrical appliances as required., • Use a range of common hand and power tools to carry out maintenance tasks., • Assist with the inspection of the condition of the grounds, building, and facilities., • Undertake general janitorial duties and ad-hoc porterage duties as requested., • Maintain accurate digital documentation and provide excellent customer service to residents., • Proactively monitor communal areas and report any issues related to health & safety, maintenance, or cleaning., • Liaise with Sub-Contractors to ensure good Health and Safety practices and high-quality work standards., • Proven experience in building cleaning, maintenance, handyperson, or caretaking duties., • Good understanding of health and safety requirements within a building environment., • Proficient communication skills and IT/systems skills., • Confidence to address property/security matters when necessary., • Diplomatic, tactful, patient, and tolerant., • Self-motivated, enthusiastic, honest, reliable, and punctual., • Successful candidates will undergo a criminal record check by the Disclosure and Barring Service., • Holiday: 25 days annual leave, increasing yearly up to 30 days, plus bank holidays and an extra day off for your birthday., • Health & Wellbeing:, • Weekly “Wellbeing Hour” for personal time., • Up to 2 Wellbeing Days per year., • Reimbursements for gym memberships., • 24-hour confidential helpline., • Cycle to work scheme and season ticket loans., • Free eye tests and contributions towards glasses., • Group yoga and other activities., • Pension: Up to 7.5% employer match on pension contributions., • Career Development: Options for professional qualifications, internal training, professional accreditation, or membership to a professional body., • Flexible Working: Commitment to work-life balance, considering team and organisational needs., • Employee Socials: Seasonal team-organised social events., • Office Equipment: High-quality IT and remote working equipment available., • Discounts: Access to discounts for holidays, shopping, dining, and more through the Proud to Care scheme.

Building Caretaker (Permanent, Full-Time, ASAP Start) Salary: £30,000Location: LondonHours: Monday–Friday, 9:00am–5:30pm One of our clients a fast-growing residential asset management organisation is currently recruiting for a Building Caretaker to join their team covering a couple of their properties near to you.Below is an overview of the role:Role: Building CaretakerLocation: Surrey/West LondonSalary: £30,000 per annumAssignment Type: Permanent, Full-TimeHours: Monday–Friday, 9:00am – 5:30pmAbout the RoleThe organisation manages a diverse portfolio of residential properties, including luxury, private, and social housing. Their London team is expanding and offers a supportive, professional environment with strong opportunities for growth.You will be responsible for ensuring the building is clean, safe, secure, and well maintained. This is a hands-on position based across two sites (3 days at one site, 2 days at another), acting as a key point of contact for residents, contractors, and the internal property team.Key responsibilities include: • Cleaning and maintaining communal areas, • Daily inspections and defect reporting, • Waste management and prevention of pest issues, • Managing visitor/contractor access and security, • Carrying out minor household repairs and maintenance, • Weekly compliance and safety checks, • Experience in residential maintenance, caretaking, or handyperson roles, • Strong understanding of Health & Safety in housing environments, • Good communication and customer service skills, • Reliable, proactive, and able to work independently, • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Company pension (salary sacrifice), • Private medical insurance

Residential Security Team Member - Luxury London Apartments / £48,762 & Great Benefits In the distinguished enclave of Knightsbridge, stands an epitome of luxury and comfort - a residential building that redefines modern elegance. Crafted by the globally acclaimed architects Squire and Partners, the 201 residences boast an aesthetic that combines contemporary style with the tranquillity of an award-winning Feng Shui garden. At the heart of this serene retreat is a team of seasoned professionals dedicated to delivering an unparalleled level of service that mirrors the prestige of the building. They are currently inviting applications for the role of a member of their Residential Security Team (RST) to further enhance the safety and luxury experience they offer to their residents. As a vital part of their team, reporting directly to the Security Operations Manager, your primary role will be to oversee the security aspects of the premises, ensuring a safe and secure environment for residents and colleagues. This role demands a professional who embodies both vigilance and congeniality, holds a current SIA licence, and has a genuine passion for delivering a five-star service experience. What’s on Offer? • Salary of £48,762 per annum plus share of resident gratuity fund, • Bonus £2,500 per annum, • Share of Resident Gratuity Fund, • Life Assurance (3 times salary), • 28 days holiday per year rising to 33 days linked to service (inclusive of Bank Holidays), • Double pay on bank holidays, • Continuous in-house training programme, • Recognition initiatives and rewards for the team members who strive every day to offer the residents the best possible experience, • Ensuring unwavering property protection through meticulous surveillance and reporting., • Skilful management of CCTV and alarm monitoring systems., • Supervising operations in the control room, a hub of heightened activity necessitating ultimate focus and adept multitasking skills., • Engaging amicably with visitors, facilitating seamless liaisons, and addressing their needs adeptly., • Undertaking front-of-house duties to foster a hospitable and secure environment., • Acting as a robust security deterrent, primed to adeptly manage any emergent situations., • Swift identification and resolution of issues in congruence with their high-standard operating procedures., • Diligent maintenance and filing of pertinent documentation., • Valid SIA licence DS or CP., • Previous experience in RST or Close Protection (CP), or experience working with high-net-worth families, highly favoured., • Proven track record in a luxury service environment., • Profound comprehension of premium customer service standards within a five-star setting., • Outstanding communication skills fostering seamless interactions., • An expansive knowledge of best-practice security standards and protocols.

Overview X-Club is the premium brand for Pilates & Wellness studios across London. The X-Club method incorporates the core Joseph Pilates’ Reformer-based Contrology, with group classes and combination of state-of-the-art equipment. X-Club delivers highly effective, life-changing training with unique membership options incorporating Movement, Mind, Nutrition & Therapies. X-Club are looking for a Physiotherapist & Pilates Instructor to build a new client base in a new flagship site, and develop Physiotherapy as a key driver in the X-Club Brand. Personal Attributes: ·Share our core values (Intuition | Devotion | Excellence) ·Exceptional customer service skills ·The ability work effectively in a team ·Accountable for the performance of Physiotherapy ·The ability to influence ·The ability to refine and develop a customer journey ·Business development ·Excellent communication skills ·Excellent marketing skills (content writing / research and development / social media) ·Excellent Physiotherapy Industry Knowledge ·Computer literate ·Operational & management skills ·A Passion for Pilates, movement, development & hands on therapies ·HCPC registered ·Supporting the development and execution of X-Club Academy ·The ability to lead a team The Role As a Physiotherapist & Pilates Instructor for X-Club, you’ll be responsible for delivering an outstanding experience in our studios for clients by using your clinical and Pilates skills and leading the Physiotherapy Team. We aim to make X-Club the stand-out part of the day and the most impactful to wellbeing. You’ll have extensive knowledge on all of the X-Club products and will be able to guide clients on fulfilling the 4 key elements of their wellbeing, whilst leading by example. You’ll manage the operations of the Physiotherapy in studios, with a responsibility for growth. Job Description Accountable for the overall Physiotherapy Performance: ·Working closely with the clients and team to develop tailored treatment plans including exercise and physical activity advice, and reviewing these at regular intervals. ·Create an exceptional customer journey and work to the goal of making X-Club Physiotherapy world class. ·Work with wider team to develop clinical policies and procedures and review treatment efficacy at regular intervals ·Teaching Pilates, group & 1:1 and delivering member’s masterclasses (& emergency cover) ·Develop the insurance referral system ·Accountable for the Targets and KPIs of Physiotherapy ·The ability to support the Studio Coordination team wherever required ·Networking ·Liaising with local GP practises, social workers, mental health services and community healthcare clinics in the London area. ·Support in the development of Wellness Days and Retreats ·Involvement in local marketing and community partnerships ·Marketing contributions (initiatives for Print / Web / Social Media / Blogs / Linked in etc.) ·Software account management ·Work with Marketing campaigns and email automation – specific to Physio clients. ·On demand recording contributions ·Physio orders & the development of equipment related to Physiotherapy ·Receiving and analysing client feedback ·Keeping up to date on the latest Physiotherapy techniques & technology ·Working with all the other Wellness professionals to provide holistic care for clients ·Reporting ·Supervising and supporting other team members including physiotherapy assistants, instructors, trainers and studio coordinators through masterclasses, training programmes. ·Managing department KPIs ·Managing Aspects of Health & Safety

Position: Occupational Therapist Location: Woodford Green, East London Hours: Full‑time and part-time considered Salary: up to £50000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes