Social customer service jobs in United Kingdom - Page 2

The Opportunity We are looking for 5x experienced and customer-focused Domestic Gas Service & Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc. This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio. Key Responsibilities • Carry out annual gas safety inspections and boiler servicing., • Diagnose and repair faults on domestic gas boilers and central heating systems., • Attend breakdown appointments and provide effective, customer-focused solutions., • Complete all job documentation and electronic reports accurately and in a timely manner., • Ensure compliance with Gas Safety regulations, industry standards, and company procedures., • Deliver a professional and courteous service to customers at all times., • Maintain van stock levels, tools, and equipment., • Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable). About You You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service. Essential Requirements • Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1., • Valid Gas Safe Registration., • Proven experience in domestic gas servicing, repairs and breakdown diagnosis., • Strong fault-finding and diagnostic skills., • Full UK Driving Licence., • Excellent communication and customer service skills., • Ability to work independently and manage workload effectively. Desirable Qualifications & Experience • Experience working with a wide range of boiler manufacturers., • Unvented Hot Water qualification., • Previous experience working within social housing or domestic maintenance contracts. What We Offer • Company van and fuel card., • Mobile phone and tablet., • Company uniform and PPE., • Ongoing training and professional development., • Pension scheme., • Generous holiday entitlement., • Overtime opportunities., • Paid Out-of-Hours call-out rota with retainer and attendance payments., • Stable, long-term employment with a growing business. Apply Today If you are a qualified Domestic Gas Service & Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you. To apply, please submit your CV along with a brief covering email outlining your relevant experience.

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £40,000.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management • Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse. Safeguarding, Risk and Safety Management • Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused. Staff Leadership and Performance Management • Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes. Quality Assurance, Partnerships and Service Development • Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery. Compliance and Professional Practice • Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards. About you: Knowledge and Experience • Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families. Skills and Abilities • Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services., • Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases. About us Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Young people Service in Bracknell. No personal care or experience is required, just the right values. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contributionAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This is a fixed term contract for 1 year. What you'll do: Undertake key-working responsibilities for a caseload assigned by Management staff Meet customers regularly for support sessions, providing emotional and practical support Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high-quality accommodation This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, join in local activities to encourage customer involvement Approachable and open to others Enjoy working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible in work roles Open to feedback and good insight into self development What you'll bring:Essential: Good Listening and Communication skills Good organisational skills § Ability to learn and develop within your role Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector Good standard of English and Maths* Good standard of IT skills Desirable: Experience working in mental health customer group Experience of working within supported housing environment Experience of working as a support worker or similar role Experience of working with multi disciplinary teams About us:Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea. £29,684.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card, • Fully paid induction programme and further training, • ILM courses and Apprenticeship Programmes, • Cycle to work scheme, • Employee Assistance Programme for 24-7 confidential support, • Online wellbeing resources, • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply), • Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager, • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions, • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available, • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation, • Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: ? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement ? Approachable and open behaviour ? Prefers working as part of a group or team ? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement ? Has a practical and logical mind and is naturally well organised ? Thrives on change and enjoys dynamic diverse environments ? Is confident with high levels of self-esteem ? Is respectful, articulate and sensitive in style of communication ? Is essentially customer-focused ? Is motivated towards excellence and improvement of personal performance with a can do attitude ? Ability to cope positively with challenging and diverse behaviours What you'll bring: Desirable: • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description

Damp & Mould Operative\n\nSouth East London\n\nPermanent position\n\n£38,000 + a van & fuel card \n\nAre you an experienced Damp and Mould operative. Do you have experience working in Social Housing along with the drive to further your career in a rewarding new position? If so, we may be able to help you!\n\nWorking the Social Housing sector, you will have the exciting opportunity to develop your skills and knowledge by tackling a variety of repairs/ maintenance in social housing properties. Your duties will include various repairs in properties mainly general painting and decorating and Mould teatments/washing.\n\nCarry out day to day repairs and renewals\nCarry out painting & decorating\nMould wash\nEnsure works are completed on time and to a high standard\nAccountable for the timely delivery of job orders and completion date\nTo conduct yourself within the Company's core values\nEncompass Company change, including any training where necessary with positive attitude\nEnsure all clients' expectations are achieved\nMaintain and keep clean any vehicle that you may be responsible for\nTo communicate effectively and efficiently\nDriving from site to site as part of your duties\nTo achieve and demonstrate a high level of customer care\nTo report to and liaise with the Supervisor to ensure efficient service delivery\nTo act responsibly and be diligent in carrying out those duties\nTo comply with Health and Safety legislation\nTo wear Personal protective equipment which is supplied and be responsible for yourself and others\nTo undertake such duties, which are commensurate with the post from, time to time to the direction of the Management\nMust be able to submit presentable and accurate paperwork including PDA data base information as per requirements of the contract to establish works carried out and coding\nIdeally looking for someone based in the Westminster areaWe are looking for candidates who are available to start as soon as possible. \n\nYou will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.\n\nThis is a full time, permanent role with a 40 hour working week. You will receive a competitive salary.\n\nContact Grace Smith @ (phone number removed) to fast track your application

Quality and Engagement Manager Feltham, Greater London £30,000 - £35,000 per annum Monday to Friday | Quality & Compliance | Extra Care Services Quality Assurance | Compliance | Customer Engagement | Governance | Social Care Are you an experienced quality, compliance or care professional looking for a role where you can influence service quality, support operational teams and drive continuous impr... ZIPC1_UKTJ

Quality and Engagement Manager required for one of the largest care providers in the UK.\nWorking at Feltham TW14, Extra Care Scheme / Supported Living Accommodation\n£32,305 + Benefits\nIf you don't have specific Quality Management experience, it may suit an experienced Care Coordinator or Deputy Care Manager or similar.\nYou will be responsible for conducting timely audits of service delivery, monitoring progress against improvement plans, and working closely with the Branch Managers to ensure actions are followed through and successful outcomes are achieved.\nIn addition, you’ll support the branch teams by delivering aspects of operational training, mentoring staff, and providing guidance on care delivery and the effective use of systems. This role is ideal for someone with a strong understanding of compliance and quality standards in social care, and a passion for supporting others to deliver excellent service.\n Quality Assurance & Compliance: Conduct regular audits and governance reviews to identify risks, ensure regulatory compliance, and support the implementation of improvement plans. Provide training, mentoring, and practical support to branch teams to enhance service quality and achieve high compliance levels.\n Customer Engagement: Act as the main point of contact for customer concerns and feedback, including Voice of the Customer reviews. Analyse feedback data, collaborate with the Branch Manager on improvements, and maintain a visible presence within the Extra Care Scheme to ensure ongoing customer satisfaction.\n Operational Support & Mentorship: Support care professionals and branch staff through training and mentoring on care delivery, reporting systems, and policy implementation. Assist with investigations, contribute to change management initiatives, and provide hands-on support during service challenges or crisis situations.\nRequires:\n Strong knowledge of the social care sector, including regulatory and clinical requirements in community settings.\n Confident user of Microsoft Office (especially Excel) and digital compliance/reporting tools.\n Excellent organisational, time management, and communication skills.\n Collaborative team player with a proactive, adaptable, and solution-focused mindset.\n Committed to high standards of customer care and aligned with company values.\n * Experience in social/community care is essential; quality/compliance experience.\nAPPLY NOW!\nPS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.\nKeywords: home care manager / home care management / homecare manager / domiciliary care manager / care services manager / homecare branch manager / care manager /branch manager homecare / registered manager / registered home care manager /registered domiciliary manager / branch manager / registered manager domiciliary care / deputy care manager /assistant manager – home care / deputy manager domiciliary care / assistant manager homecare / extra care scheme / extra care scheme manager / extra care registered manager / supported living manager / registered manager / deputy manager / deputy care manager / care coordinator / care co-ordinator / assisted living / supported living / extra care / extra care scheme / quality and engagement manager / CQCs / audits / compliance manager

Scheduling Manager - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford, East London £36,000 - £38,000 per annum Here at Howells, we are working with a leading social housing repairs & maintenance contractor to recruit a successful and proactive Scheduling Manager to join their team based in Stratford. As the Scheduling Manager, you will oversee the full customer service funct... ZIPC1_UKTJ

Job Title: Graduate Scheme - Business Development (Commercial) (Swedish Speaker) Salary: £47.6k basic salary/ with £47.6k OTE Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! Package: • A competitive basic salary of £47.6k, • Y1 OTE of up to £47.6k, • Full tech stack, • Regular socials and a welcoming, inclusive culture, • Incentives and bonuses, including team company holidays, • Excellent personal and professional development available with a national enterprise, • Pension and healthcare Role: • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them, • Support customer success to ensure that clients are happy with the services they've secured with the company, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business Requirements: • Educated to degree level, • SALES EXPERIENCE REQUIRED, • Possess exceptional communication and interpersonal skills, • A team player, with the ability to work independently, • Comfortable in a target driven environment, • Self-motivated, with a strong desire to succeed Business will provide visa sponsorship Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Job Title: Graduate Scheme - Business Development (Commercial) (German Speaker) Salary: £42k basic salary/ with £42k OTE Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! Package: • A competitive basic salary of £42k, • Y1 OTE of up to £42k, • Full tech stack, • Regular socials and a welcoming, inclusive culture, • Incentives and bonuses, including team company holidays, • Excellent personal and professional development available with a national enterprise, • Pension and healthcare Role: • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them, • Support customer success to ensure that clients are happy with the services they've secured with the company, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • A team player, with the ability to work independently, • Comfortable in a target driven environment, • Self-motivated, with a strong desire to succeed Business will provide visa sponsorship Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Job Title: Graduate Scheme - Business Development (Commercial) Salary: £28k basic salary/ with £30k OTE Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Founded over 40 year's ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! Package: • A competitive basic salary of £28k, • Y1 OTE of up to £30k, • Full tech stack, • Regular socials and a welcoming, inclusive culture, • Incentives and bonuses, including team company holidays, • Excellent personal and professional development available with a national enterprise, • Pension and healthcare Role: • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them, • Support customer success to ensure that clients are happy with the services they've secured with the company, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • A team player, with the ability to work independently, • Comfortable in a target driven environment, • Self-motivated, with a strong desire to succeed, • 1 year sales experience Candidates must be eligible to live and work in the UK. Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Job Title: Graduate Scheme - Business Development (Commercial) (French Speaker) Salary: £42k basic salary/ with £49k OTE Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! Package: • A competitive basic salary of £42k, • Y1 OTE of up to £49k, • Full tech stack, • Regular socials and a welcoming, inclusive culture, • Incentives and bonuses, including team company holidays, • Excellent personal and professional development available with a national enterprise, • Pension and healthcare Role: • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them, • Support customer success to ensure that clients are happy with the services they've secured with the company, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • A team player, with the ability to work independently, • Comfortable in a target driven environment, • Self-motivated, with a strong desire to succeed Candidates must be eligible to live and work in the UK. Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

GLL is looking for a Spa Therapist to work at Swiss Cottage Leisure Centre. If you have the skills and ambition to join us as a Spa Therapist, there's never been a more exciting time to join us. This is more than just a Spa Therapist job, it's a career. As a Spa Therapist, you will thrive as part of a team, communicating with colleagues and other departments with confidence and sensitivity. Bringing with you an aptitude for organisation to manage bookings and maintain the presentation, organisation, and cleanliness of our spa space. We are looking for a (minimum level 2 or equivalent) qualified Spa Therapist to join our team to provide professional and engaging wellness therapies, massage, and beauty treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives. All applicants must have excellent customer service and organisational skills, and a high level of professional practice. What you’ll do: Maintain a good and positive image of the Spa to members of the public generally by providing a welcoming, helpful, and professional service. Comply with the commitments outlined in the ‘Customer Charter’, ensuring that standards are maintained as stipulated. Ensuring customer compliance with spa rules and procedures. Ensure the safety and control of customers and the public generally within the Spa and that all relevant regulations applicable to the Spa’s operation are enforced and complied with. Assist Spa Patrons with use of the facilities and activities and to encourage maximum use of the Spa London Experience and treatments. Book all enquiries to tours on their initial enquiry to the Spa when required complying with the Spa London Brand and Standard Operating Procedure. Market and promote the Spa. Responsible for achieving own Spa sales targets. Actively up-sell services during customer interaction. Encourage bookings of the Spa’s experience and treatments to enquirers in person and on the telephone; communicating new ventures and recommending appropriate services to potential customers. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: Ability to effectively promote, market, and ‘sell’ the service and Spa. Ability to deal with customers and their queries and concerns with tact and sensitivity. Ability to deliver a high-quality service with minimal supervision. NVQ Level 2 or equivalent. Good understanding of the characteristics and qualities that customers want from Spa/health and fitness centres. Knowledge of electronic booking systems. Evidence of achieving results and making a difference to customers. Experience of Spa or Beauty treatment applications. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest b

Aftersales Manager based in our Croydon Dealership: 15 Progress Way, Croydon CR0 4XD • A competitive performance bonus, • Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Single Private Medical, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Croydon. This is a great opportunity for you to become a key member of our dealership team. As an Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service In this role you will also: • Drive performance of the workshop technician team to maximise efficiency, sold hours and first time fix., • Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exception customer service., • Adopt new digital systems and processes as part of our digitalisation strategy, • Develop the skills, knowledge and career progression of team members., • Optimise operational processes within the Customer Journey, such as Vehicle Health Checks., • Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations., • Make an impact across the department and whole dealership. A Day in the Life: ‘The beauty of a role as an Aftersales Manager lies in its dynamic nature; no two days are ever the same. Each day brings a unique mix of tasks and a diverse array of customers, keeping the job both challenging and exciting. Daily, I monitor several Key Performance Indicators (KPIs) that offer insights into our performance and ensure we're on track with our short, medium and long term goals. My ultimate aim is to streamline our customer processing, ensuring it is timely and hassle-free, thereby earning excellent feedback and justifying a fair price for our services. This requires a blend of efficiency and customer satisfaction, which are at the heart of everything we do. Beyond the numbers, my day revolves around steering the department towards success. This involves leading by example and fostering a supportive environment where every team member feels valued and confident in their roles. I am dedicated to ensuring that no staff member feels overwhelmed or lost, as a cohesive and motivated team is essential for achieving our objectives. This combination of strategic oversight and personal leadership is what makes the role both fulfilling and impactful.’ Let’s Work together: We are looking for an Aftersales professional with multi brand experience and a passion for providing excellent customer service and developing a team that delivers commercial success! To excel in this role you need to have previous experience working in a busy dealership environment and managing a team of a minimum of 20. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

GLL is looking for Aqua Aerobics Class Instructors to work at Glass Mill Leisure Centre. If you have the passion, skills, and ambition to join us as an Aqua Aerobics Fitness Class Instructor, there's never been a more exciting time to join us. This is more than an Aqua Aerobics Class Instructor job; it's a career. We are seeking talented and enthusiastic Aqua Aerobics Class Instructors to join our team. The Aqua Aerobics Class Instructor role is wonderful. An Aqua Aerobics instructor delivers a professional yet fun class. A friendly face with fresh ideas and concepts will ensure all Aqua classes are energizing and inspiring. Aqua Aerobics instructors understand the ability of using water as a training tool within the class, a unique concept compared to land-based classes. Aqua Aerobics is in the top five of all GLL class concepts offered within the Fitness Class Programme, and being the largest operator of swimming pools in the UK offers great career opportunities for Aqua Aerobics Instructors seeking to make an impression. What you’ll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Fitness Instructor qualification, as well as a Level 2 in water-based exercise. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.

Senior Spa Therapist Location Wimbledon Job Type – full time, part time, fixed term maternity cover or flexible Salary - £16.26 Who We Are Wimbledon Leisure Centre & Spa and Spa Experience are part of GLL, the UK's largest leisure operator and charitable social enterprise. Our aim is to improve the social, mental, and physical health of the communities we’re a part of, and we exist to make high-quality wellness genuinely accessible to everyone. As a not-for-profit organisation we reinvest back into our facilities, our people, and the communities we serve. What We're Looking For We are looking for a friendly, reliable and approachable NVQ Level 3 or equivalent therapist with 3+ years’ spa or salon experience, who delivers high-quality service with minimal supervision. A strong team player with a proactive and professional approach, who uses initiative, contributes ideas for improving standards and guest experience, and takes pride in supporting the wider success of the spa. Essential Minimum NVQ level 3 in Beauty Therapy or equivalent Proficiency in massage, facials, body treatments, manicure, pedicure, waxing and tinting (please still apply if you are trained most of those) Professional outlook with excellent interpersonal skills Ability to work independently and manage your time effectively across a busy treatment schedule Sound understanding of health and safety, contra-indications, and professional boundaries Genuine passion for wellbeing and making a positive difference to people's lives Proactive team player Desirable (Please still apply if you meet the ‘essential’ criteria but not these following points) Experience with booking systems or spa management software Additional skills such as hot stone, lymphatic, bamboo massage, reflexology or keen to learn Ability to train others Key Responsibilities Treatments & Guest Care Deliver a full range of treatments to a high professional standard Conduct thorough client consultations to understand each guest's individual needs and health considerations Adapt techniques and treatment plans to suit individual client requirements and preferences Upsell treatments, treatment add-ins, retail products and thermal facilities Support marketing initiatives and promotion of the spa Ensure treatment rooms are fully stocked and support with stock control Team & Operations Work with reception team to support customer service including towel stocking, thermal suite cleaning and general admin to support operations Assist with managing appointment bookings and client records using our booking system Contribute positively to the team culture Participate in ongoing training and CPD opportunities Standards & Environment Maintain hygiene, cleanliness, and presentation standards Conduct opening and closing procedures in treatment rooms Follow all health, safety, and safeguarding protocols to protect both guests and colleagues Adhere to GLL's spa standards and operating procedures at all times As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics:? This is a fixed term or flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits:? Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL’s Live Better app. GLL Society benefits (if you choose to join the Society after your probation period) include:? The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so yo

Service Desk Engineer (Night Shift) Remote About Us We are supporting a MSP specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding ourselves to a high standard across reliability, security, and customer experience. They are a Microsoft Partner, focused on helping businesses transform and innovate through technology. Joining their team means hands-on access to world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview They are seeking an experienced, customer-focused IT engineer to join our night shift service desk team. You'll provide support across on-premises and Azure environments, acting as a key escalation point for critical incidents and changes. You'll need a genuine passion for solving technical problems and a strong empathy for client needs. Day-to-day, you'll split your time between customer environment support, project delivery, and documentation. Strong written and verbal communication skills are essential, as is a collaborative mindset and a commitment to building lasting client relationships. Key Responsibilities Reporting to the Service Desk Manager as part of a four-person engineering team, you will: • Serve as the primary technical point of contact for incidents and service requests, • Lead troubleshooting across Azure and on-premises infrastructure, owning major incidents from triage through to resolution and post-incident review, • Drive root cause analysis on recurring or high-impact issues, implementing lasting fixes rather than temporary workarounds, • Review and implement changes within customer environments, acting as a technical reviewer for changes raised by colleagues, • Build and maintain documentation, runbooks, and knowledge base articles to reduce future escalations and support team development, • Spot opportunities where additional services could genuinely benefit customers and flag these to account management What You'll Need They're looking for someone with prior experience in an IT Solution Provider or MSP environment, with strong troubleshooting ability and a drive to keep growing professionally. • Experience supporting complex IT environments, • Ability to thrive in a fast-paced setting and manage competing priorities, • Strong self-management and workload prioritisation skills, • Excellent client-facing skills with the ability to handle time-critical issues calmly and efficiently Required Skills & Experience • Microsoft AZ-104 certification (or equivalent demonstrable experience); VMware Certified Professional desirable, • 4+ years in a similar role, • Solid working knowledge across most of the following: VMware, Active Directory, Exchange (Online and/or on premises), Intune, Conditional Access, Storage/SAN Hours 7pm - 7am | Four days on / four days off Benefits • 25 days annual leave (excluding UK Bank Holidays), • Health cash plan, • Cinema tickets, • Gym membership, • Social events, • Training and certification support, • Pension scheme, • High street retailer discounts, • Employee benefits hub

This North London Authority are looking for a Head of Council Tax & Financial Assessment to work within Residential Services. Details of the role are: The role is to act as the Council’s lead officer on all Council Tax and Financial matters including: • To provide assurance that the Council is delivering high-performing, well- managed, strategic Revenues and Benefits services., • Council Tax administration and collection., • Housing Benefit and Council Tax Support administration, • To direct, lead and manage the provision of high quality, cost-effective services to the Council for the delivery of Revenues and Benefit services and to ensure that the Council’s policy objectives in relation to Revenues and Benefits are met., • The post holder will lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services., • Administration of Financial assessments (Adult Social Care), • Administration of appointeeships and deputyships, blue badges, 13A Payments., • Assume financial responsibility for subsidy management., • To deputise for the Director of Resident service in their absence. To apply for this role you must have: • A relevant professional qualification (minimum IRRV Level 3) or equivalent OR be able to demonstrate substantial management experience in a Revenues and Benefits environment., • Be eligible to work within the UK For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.

GLL is looking for a Pilates instructor to work within Waltham Forest. If you have the passion, skills and ambition there’s never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowers and Inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic and have copious amounts of energy. Strong communication skills, the ability to adapt and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you’ll do: • The ability to deliver a safe and effective class, • Consistently perform a fun, enthusiastic, high quality class, • Adapt, progress and regress where required for all ages and levels, • Inspire all customers, through class delivery and the transferring of energy and motivation, • Ensure all customer expectations are exceeded As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: • Pilates level 3 or 4 qualification, • Strong communication skills, • A real focus on customer service., • Commitment and enthusiasm, • Knowledge of health and safety, • Be a great team player As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. Access to an extensive range of free and funded CPD training to develop and enhance your career Industry leading rates of pay Opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time, • A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK’s leading travel franchise. We’re not just a travel business — we’re a movement. Since disrupting the industry in 2011, we’ve been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we’re looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100’s of first-time travel homeworkers start their very own travel businesses. We’re expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year’ 5 years in a row, • Top-rated travel franchise in the UK, • Top 10 franchise in the UK, beating household names, • Top 5% franchise in the UK, • Fully independent with over £2 billion per year of buying power, • We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth How you’ll deploy your travel expertise: This isn’t a traditional sales or BDM role-you won’t be selling travel directly. Instead, you’ll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You’ll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you’ll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses, • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance, • Drive business growth through improved conversion rates, booking values, and repeat business, • Support TCs with sales performance, lead generation, marketing, and customer retention, • Use data and insights to identify trends, challenges, and opportunities across your TC network, • Create tailored action plans to support individual performance and development, • Build strong relationships to increase engagement, confidence, and retention, • Act as the first point of contact for day-to-day queries, challenges, and development needs, • Support TCs in using NJT systems effectively to improve efficiency, • Deliver virtual workshops, webinars, and learning sessions, • Collaborate with marketing to enhance tools, resources, and lead generation strategies, • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We’re looking for someone who’s walked the walk — someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You’ll need: • Demonstrable experience in sales, coaching, or business development within the travel industry, • Proven track record of coaching or mentoring individuals to achieve business and sales success, • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations, • Experience supporting or engaging remote teams and building trust, • Confidence using data, CRM systems, and digital tools to track performance, • Strong working knowledge of social media and how to use it to generate leads and grow a business, • Excellent communication and interpersonal skills, • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager, • A professional coaching qualification, • Experience running or supporting a successful business or franchise, • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical, • In-service life insurance, • Dental, • Gym access, • Range of discounts and perks from leading brands, • Monthly rewards, • Discounted travel, • Excellent holiday entitlement, • £500 annual personal Learning & Development budget This isn’t just a job. It’s a chance to be part of something bigger. A business that’s breaking records and changing lives. If you're ready to inspire, coach and grow with us, we’d love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

GLL is currently recruiting a Duty Manager to join our centre at Arnos Pool in Enfield. If you have the skills and ambition to join us as a Duty Manager, there has never been a more exciting time to join us. This is more than a Duty Manager job, it's a career. We're looking for experienced Duty Managers or ambitious and talented Senior Recreation Assistants who are passionate about the leisure industry. So, if you're looking for a desk job, this isn't for you as there's no such thing as a typical day as Duty Manager. That's what makes the role so special. Here, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, you'll ensure it's all running as it should be handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Duty Manager role. If you're a fast-thinker who's calm under pressure, responsible and a natural with people from all walks of life, this is your chance to progress as a Duty Manager. We also look for integrity, a can-do attitude, health and safety knowledge, and a customer service focus, combined with relevant professional qualifications such as NPLQ, First Aid, Fitness Instructor and Pool Plant, or equivalent. From introducing a soft play product and supporting local groups, to organising charity Swimathon's, we've introduced all sorts of initiatives. So, if you've an idea and the drive to improve things even further, we'll listen. What you’ll do: • A can-do attitude., • Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service., • Assist customers with use of the facilities and activities and to encourage maximum use of the Centre., • Prepare areas and equipment for sessions as appropriate., • Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained., • Ensure all pool safety / operating procedures are in place., • To maintain all ‘good housekeeping’ systems and assist management to effect improvement plans for energy conservation and resource maximisation., • Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility., • Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc). As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time, • A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Aftersales Supervisor based at our Chingford Dealership: 457 Chingford Rd, London E4 8SP • Manufacturer owned dealership opportunity., • A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Single Private Medical, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our aftersales team. An exciting new opportunity has come up here at Chingford as we’re on the lookout for an Aftersales Supervisor to join our dynamic team. As an Aftersales Supervsior you will drive performance of the workshop technician team to maximise efficiency, sold hours and a first time fix. We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies. Role description: • Manage the flow of work, optimising the skills and resource available., • Ensure optimum repair quality on every job., • Adopt new digital systems and processes as part of our digitalisation strategy., • Develop the skills, training and career progression of team members., • Manage the flow and stock of parts required within the workshop., • Communicate across the department on the progress of work., • Optimise operational processes within the Customer Journey, such as Vehicle Health Checks., • Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations. Let’s Work together: We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success! To succeed in the role you must have previous experience working in a dealership/automotive environment. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

GLL is looking for Group Cycle Fitness Class Instructors to work at Swiss Cottage Leisure Centre. If you have the passion, skills, and ambition to join us as a Group Cycle Fitness Class Instructor, there's never been a more exciting time to join us. This is more than a Group Cycle Fitness Class Instructor job; it's a career. We are seeking talented and enthusiastic Group Cycle Fitness Class Instructors to join our team. The role of the Group Cycle Fitness Class Instructor will be a constant performance! The Group Cycle Fitness Class Instructor will be required to deliver both freestyle and performance-driven classes. Each ride delivered by the Group Cycle Fitness Class Instructor will be full of energy, passion, and fun. Adapting the classes to cater for those focused on results, the Group Cycle Fitness Class Instructor will deliver and inspire a strong ride to ensure goals are achieved. In a freestyle class, the Group Cycle Fitness Class Instructor will use musicality, energy, and engagement for a party atmosphere. Whichever class is being taught, the Group Cycle Fitness Class Instructor will be an awesome addition to any timetable. What you’ll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2, as well as a Group Cycle Qualification. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.

Unity Works has an exciting opportunity available for a Café Supervisor to join our team based in London with a competitive salary of £20,090.33 per annum. Hours: 25 hours per week (Monday to Friday 10.00am-3.00pm) We are a London Living Wage Employer Would you like to be a Catering Supervisor working with people with a learning disability, in one of our Social Enterprise Cafes? Unity Works is a charitable organization, part of the Thera Group of companies supporting adults with a learning disability to access training and employment opportunities. Most adults with a learning disability would love to work, but only 4% of adults with a learning disability are employed. Unity Works believes that everyone can work and has the right to enjoy all the financial, social and health benefits that result from being in meaningful employment. What Unity Works does best, is train employees and employers to make this happen. It's a business with a mission at its heart. The Catering Supervisor role: We are currently seeking a Catering Supervisor, for an exciting opportunity to join our team. The Café uses the funds it generates, to provide training and create jobs for people with a learning disability, to build skills and careers in catering. The Catering Supervisor will support and train people with a learning disability, whilst working in this unique Café environment. You will work as part of a dynamic team, to provide a professional service, delivering high quality food to our customers. The ideal candidate will: • Previous café experience and front of house skills, • Have excellent customer service skills, • Excellent barista skills, • Enjoy working as part of a team, • Highly person-centred, with a positive attitude towards people with learning disabilities In return, we offer a range of attractive staff benefits and great development opportunities. If you have a passion for making a difference to people’s lives, consider a career with Thera Group as our Café Supervisor! Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.

Parts Sales Representative based in our Parts West London hub: Prologis Park DC6, Vinyl Pl, Hayes UB3 1HH, United Kingdom • Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Parts West London. This is a great opportunity for you to become a key member of the our busy parts hub. As a Parts Sales Representative you will prepare and use a planned sales presentation to achieve maximum results from available sales opportunities, including customer greeting, qualifying, handling objectives, product presentation and demonstrations, closing and delivery alongside creating additional sales opportunities for repeat or new business. In this role you will also: • Contribute to the achievement of maximum customer retention through effective representation., • Develop a planned daily, weekly and monthly sales call programme as agreed with your Manager., • Develop and maintain full knowledge of all products, accessories, prices and key competitors., • Handle dissatisfied customers calmly, resolve complaints with professionalism and sensitivity, and involve your Manager when necessary regarding any customers issues., • Produce reports on all business sales activities including follow-up, prospecting, sales presentations, new clients etc, to ensure accurate sales forecasts., • Meet with existing customers regularly to present new offers, to secure future business opportunities., • Contact prospective customers in a structured consistently professional manner, ensuring all contact by telephone or correspondence used adheres to retailer standards. A Day in the Life: “Meeting all sorts of characters is great fun, although sometimes it's a lonely existence in the car on your own. The good quality car that is provided makes it a lot better. It is great to be able to sample our new ranges as they come out. The task of selling is made easier as I have a set database meaning I can get to know my customers and be an extension of their business. It is a good job and allows me to manage myself on a day to day basis” Let’s Work together: We’re ideally looking for an automotive Parts Sales Representative with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Parts Sales Representative are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint! Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Workshop Controller based at our Romford Dealership: 134 London Rd, Romford RM7 9QU, United Kingdom • Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Single Private Medical, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Workshop Controller Role Overview: An exciting new opportunity has come up here at our Romford dealership. This is a great opportunity for you to become a key member of our dealership team. As Workshop Controller you will engage your team to deliver the required commercial result and exceptional customer service A Workshop Controller will also: • Drive performance of the workshop technician team to maximise efficiency, sold hours and first time fix., • Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exception customer service., • Adopt new digital systems and processes as part of our digitalisation strategy, • Develop the skills, knowledge and career progression of team members., • Optimise operational processes within the Customer Journey, such as Vehicle Health Checks., • Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations., • Make an impact across the department and whole dealership. Let’s Work together: We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success! To excel in this role you need to have previous experience working in a busy dealership environment. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment processmicro

GLL is looking for Fitness Class Instructors to work at Talacre Community Sports Centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there’s never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. What you’ll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

JRRL are seeking a Sales & Events Coordinator to play a key role in driving revenue and delivering exceptional client experiences for their prestigious client. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves converting enquiries, managing bookings, and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail. Salary: £30,000 to £35,000 per year + commission + company pension. OTE £40,000 to £45,000 per year. Key Duties & Responsibilities for the Sales & Events Coordinator: • Manage incoming enquiries via phone, HubSpot CRM, email, and WhatsApp, ensuring prompt, professional responses, • Develop a strong understanding of client requirements and guide them towards suitable venue and supplier options, • Convert enquiries into confirmed bookings using a consultative, sales-led approach, • Represent the venue at open days, showcases, and sales events, actively converting interest into bookings, • Conduct virtual and in-person show rounds with confidence, warmth, and attention to detail, • Maintain accurate and up-to-date CRM records at all times, • Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts, • Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning, • Manage supplier administration including contracts, documentation, certificates, and payments, • Work towards and exceed sales targets and KPIs, • Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance, • Oversee venue preparation and ensure all event details are approved prior to event day, • Supervise external event staff including coordinators, caterers, decorators, etc., • Analyse sales and event performance and contribute improvement ideas, • Support marketing activities including social media, content creation, blogs, email campaigns, and competitor research, • Provide general administrative and operational support to the wider team, • Full training provided on internal systems and CRM platforms Key Skills & Personal Attributes for the Sales & Events Coordinator: • Passion for luxury customer service and creating exceptional client experiences, • Warm, polished, confident communicator who builds strong client relationships, • Commercial awareness, balancing service excellence with revenue goals, • Highly organised, able to manage multiple priorities in a fast-paced environment, • Emotionally intelligent, discreet, and able to handle sensitive situations with tact, • Calm under pressure with a professional and composed approach, • Excellent written communication with strong grammar and tone, • Strong time management and prioritisation skills, • Proactive, self-motivated, and solution-focused, • Collaborative team player within a high-performing environment, • Reliable, punctual, and accountable, • Flexible to work weekends, peak seasons, and event days, • Confident with Microsoft Office; HubSpot CRM or similar experience advantageous This is a full-time role If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.

Service Charge Officer Park Street, London Bridge - Hybrid (2 days, 3 days WFH) £33,000 - £38,000 Would you like to join Hyde as a Service Charge Officer? We are looking for a customer-focused and detail-oriented Service Charge Officer to join our Service Charge Team. You will ensure service charges are calculated accurately, communicated clearly and managed efficiently, while providing excellent customer service to our leaseholders and residents. What you’ll be doing • Produce accurate service charge statements, including estimates and actuals, • Manage service charge enquiries providing clear, timely and customer-focused responses, • Prepare clear and easy-to-understand service charge breakdowns and explanations, • Calculate service charge provisions, reserves and sinking funds linked to planned works and refurbishment programmes, • Analyse and reconcile service charge cost data, ensuring costs are correctly allocated and reasonably incurred, • Monitor service charge spend against budgets, investigating and resolving over- or under-spends, • Proactively identify trends, recurring issues and service failures, sharing insights and lessons learned with managers, • Investigate service charge queries thoroughly, ensuring invoices and costs are correctly coded and evidenced, • Maintain accurate system data, identifying and resolving data issues to prevent reoccurrence About you You’ll bring a strong customer focus alongside a good understanding of service charges, financial data and leasehold services. • Experience working with service charges, leasehold services or a similar customer-focused financial role, • Strong numerical and analytical skills, with attention to detail, • Ability to explain service charges clearly to customers in plain English, • Confidence working with financial and transactional data, • Strong communication and relationship-building skills Why join us? We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. We are committed to providing high-quality services for our customers, and you’ll be part of a collaborative team where your work directly supports transparency, trust and customer satisfaction. Benefits • Excellent pension, • Generous holiday allowance, • Life assurance, • Flexible benefits platform, • Career development & learning support, • Volunteering days, • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Customer Liaison Officer London Bridge, Park Street Hybrid (2 days in office, 3 days remote working) Up to £25,500 Would you like to join Hyde as a Customer Liaison Officer? As a Customer Liaison Officer you’ll be the first point of contact for customers raising complaints or queries, ensuring every case is handled professionally, efficiently and in line with our service standards. What You’ll Be Doing • Receive, investigate and resolve complaints from phone, email, web and social media., • Support customers in diagnosing repairs and arrange suitable appointments., • Liaise with internal teams and contractors to secure early resolution and prevent repeat issues., • Maintain accurate case records in Hyde’s CRM, ensuring timely updates and data integrity., • Provide clear, professional communication via phone, email and letter., • Carry out administrative tasks to support the wider service. About You • Strong communication skills and a calm, empathetic approach., • Confidence in handling complaints and resolving issues quickly., • Ability to work collaboratively and build trust with customers and colleagues., • Good IT skills, including CRM systems and Microsoft Office., • A commitment to delivering excellent customer service every time. Why join us? We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. We are committed to providing safe, sustainable homes for our customers. You’ll be part of a collaborative and professional team where your work will directly contribute to safer neighbourhoods and improved customer outcomes. Benefits • Excellent pension, • Generous holiday allowance, • Life assurance, • Flexible benefits platform, • Career development & learning support, • Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation.As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Position: Occupational Therapist Location: Woodford Green, East London Hours: Full‑time and part-time considered Salary: up to £50000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes

First Response Claims Handler Location: Uxbridge | Type: Full-Time Hybrid Working hours: Monday to Friday Covering hours between 8am - 6pm (shifts 8-430pm & 930-6pm) 1 in 4 Saturdays 930am - 330pm 1 shift per week 1030-730pm Ready to turn chaos into calm after a car accident? Join our vibrant, fast-paced team and be the first friendly voice our customers hear following an accident! We’ve been helping non-fault drivers get back on the road for 30 years, by providing like-for-like replacement vehicles, expert claims assistance and a genuinely caring service. As we continue to grow, we are looking for First Response Claims Handlers to join our fast-paced, fun and supportive team! What You’ll Be Doing: As a First Response Claims Handler, you’ll play a key role in the early stages of the claims process. Your responsibilities will include: • Handling new accident referrals from our trusted partners and guiding our clients through the initial steps in their claim., • Investigating accident details to assess liability, damages and potential fraud!, • Explaining our services and benefits to our clients in a clear & confident way – feeling confident in negotiating and sales skills is a benefit!, • Organising suitable replacement vehicles quickly and efficiently., • Managing multiple client accounts with empathy and professionalism., • Making smart, commercial decisions that benefit both the customer and the business!, • Delivering top-tier customer service with empathy & energy!, • Promoting our services with confidence and care! What You Bring: • A friendly and engaging phone manner., • Strong communication, listening skills, and decision-making skills., • Great time management and attention to detail., • The ability to stay calm and make quick, informed decisions, • A passion for helping people and working in a team, • A team-first attitude and a willingness to learn, • Basic Microsoft Office skills (Word, Outlook), • Bonus points for knowledge of the automotive or insurance world—but not essential! Why You’ll Love It Here: • A fun, social, and supportive team environment – with team meetings, games, fun socials both as a team and a wider business! We work hard, support each other & have fun while doing it!, • Loads of opportunities to grow your skills in customer service, sales, and admin – as well as lots of progression opportunities from within!, • A company that genuinely cares about its people and customers – a meaningful role where we help people during a stressful time & make a difference!, • We have been around for 30 years and are still growing, • Fast-paced days that fly by—and no two are ever the same

Join Our Team at NEC Software Solutions!\n\n Are you ready to make a real difference in the world? At NEC Software Solutions, we’re on an exhilarating journey to transform the Social Housing sector, and we want you to be a part of it! \n\n Note: Hybrid or remote work options are available, depending on your location. \n\nYour Role as a Product Manager\n\n As a Product Manager for NEC Housing, you will play a pivotal role in shaping and delivering innovative products that empower our customers to provide better services more effectively. With over £8 million invested annually in our award-winning solutions, this is your chance to contribute to something truly impactful! \n\n We’re expanding our team of Product Managers to elevate our platform to new heights. You’ll collaborate with a specialized team to create user-friendly, streamlined processes that meet the evolving needs of the Social Housing sector. \n\nWhat You'll Do\n\n • Conduct market research to understand the legislative, regulatory, and competitive landscape.\n, • Work closely with specialized Product Managers to enhance the NEC Housing platform.\n, • Engage with customers through co-design workshops and User Group sessions to gather insights.\n, • Define customer business needs and align them with our product strategy.\n, • Stay updated on the latest technology trends to keep us competitive.\n, • Build business cases for market uptake, pricing, and margin analysis.\n, • Manage requirements with third-party suppliers and systems integrators.\n, • Support the team in defining and maintaining the product roadmap.\n, • Assist the Pre-Sales/Sales team with bid responses and proposals.\n, • Collaborate with project delivery teams to ensure a strong understanding of end-to-end processes.\n, • Produce and deliver engaging presentations for customers and internal audiences.\n, • Support product launch activities.\n\n\n This is your opportunity to shape NEC Housing products and guide customers toward best practices. Future growth and progression within the Product Team or the wider business await the right candidate. Join us and make a lasting impact in the Housing sector! \n\nWhat We’re Looking For\n\nEssential Qualifications:\n\n • Experience in UK Social Housing, either as a customer or software solution provider.\n, • Strong knowledge of project life-cycle methodologies and delivering projects on time and within budget.\n, • Experience in defining product enhancements, UI/UX design, and Agile product development.\n, • Familiarity with housing management systems or related software.\n, • Excellent presentation and communication skills.\n\n\nDesirable Qualifications:\n\n, • Proven ability to build relationships and understand client perspectives.\n, • Effective time management and resource allocation skills.\n, • Strong decision-making abilities.\n, • Full, valid UK/EC driving license for travel.\n, • Experience in end-to-end product life cycle management.\n, • Experience designing digital solutions for the social housing sector, including mobile apps and web platforms.\n, • Proficiency in tools like Figma and JIRA.\n\n\nWhy Join Us?\n\n We pride ourselves on offering an exceptional benefits package, including: \n\n • Private Medical Cover funded by NEC for employees (with options to add family members).\n, • 25 days of paid holiday with the option to buy/sell (FTE).\n, • 4x basic salary life assurance cover funded by NEC (with options to increase cover).\n, • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.\n, • A selection of flexible benefits tailored to your individual needs.\n, • Free access to LinkedIn Learning with over 15,000 courses available.\n\n\nAdditional Information\n\n, • Candidates must demonstrate a pre-existing right to work and travel within the UK.\n, • All offers are subject to satisfactory vetting, references, and occupational health checks.\n, • A Disclosure Barring Service (DBS) check may also be required, depending on the role.\n\n\n NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment process, please let us know. We are committed to ensuring an inclusive experience for all candidates. \n\nWho We Are\n\n At NEC Software Solutions, part of the global tech giant NEC Corporation, our software is making a difference every day. From dispatching ambulances to supporting families and keeping public services running smoothly, we’re at the forefront of innovation. \n\n Join our team of over 3,000 employees and help us push the boundaries of what’s possible. Together, we can make a world of difference! \n\n We’d love your help, and we’ll support you every step of the way.

Job role: Hospitality Assistant Location: Central London Salary: £14.99 per hour Shift Pattern: Monday-Friday Houston & Hawkes are looking for an enthusiastic and motivated Hospitality Assistant to join our team, providing a first class service based at our client site in central London. If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of. Our hospitality department caters for working lunches, buffets, teas & coffees as well as canapé events and functions. Hospitality Assistant Duties: • Delivering excellent customer service, • Assist in the preparation of tables and to ensure all cutlery and glassware is polished, • Serve all food to the highest standard, • Prepare and serve all beverages in a timely manner and to the Houston & Hawkes standard, • Keep a record of all hospitality delivered and ensure it is all collected at the stated time, • Ensure hospitality rooms are left tidy, • Serving customers, ensuring they receive an easy and seamless personalised experience, • Monitor and maintain hygiene and cleaning standards, • Handle customer complaints with professionalism and tact Hospitality Assistant Requirements: • Previous experience as Hospitality Assistant within contract catering, 5* hotel or fine dining brasserie, • Positive attitude, professionalism and respect for others, • Passionate, friendly, diligent and a great team player, • Excellent communication and customer service skills, • Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities, • Diplomatic, with the ability to deal with confidential matters discreetly Hospitality Assistant Additional Benefits: • Free meals at work, • Contributary pension scheme, • Free access to the company Employee Assistant Programme, • Life assurance at two times salary, • Company events including all company Christmas party, • Recognition schemes and people awards, • Family-friendly support, including enhanced maternity and paternity leave and adoption leave, • Day off on your birthday, • Referral bonuses Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British pr

GLL is looking for a basketball coach to work at Botwell Green Sports and Leisure Centre, Hayes Town. If you have the skills and ambition to join us as a basketball coach there's never been a more exciting time to join us. Our basketball coach sit within our junior brands division as the majority of our sports courses we deliver are to children; nationally over 120,000 children attend our sports courses. As a basketball coach you’ll be highly motivated and committed to engage and inspire pupils of all ages and abilities within a safe setting. Providing a fun, friendly and encouraging environment you’ll pass on your knowledge to help improve pupil’s basketball performances whilst teaching the fundamental skills - you’ll get great satisfaction seeing pupils progress and develop. Your UKCC level 2 or above qualifications will ensure that you can comfortably deliver high-quality sessions at a variety of levels, abilities and age groups from children through to experienced adults. What you need: • A can-do attitude, • A real focus on customer service., • Passion and personality, • Knowledge of health and safety, • Be a great team player, • A Basketball coaching qualification (Level 2), • A First Aid qualification, • Experience of coaching in a community setting What you’ll do: • You will be responsible for the delivery of a basketball programme which will be well structured, focussing on progression and the development of your pupils., • The delivery of high quality coaching, • Improving the level of coaching and increasing the numbers on the programme, • Be aware of pupils status, nature and needs, • Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful and professional service., • Setting up equipment, • Deliver first-class customer service, • Deal with customer queries As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. In return, you will get: • Industry leading rates of pay, • Discounted membership at our leisure centres, • Discounts across thousands of retailers (GLL Extras), • A fantastic pension scheme, • 25% off Red Letter Days, • 25% off Buy A Gift, • 20% off GLL spa experience treatments and associated products., • Ride to work scheme, • Free eye tests and discounted glasses, • The opportunity to join the GLL Society and have a say in how we are run plus associated social events, • Exclusive discounts on our villas in Portugal, • Exclusive discounts on our Ski chalets in Bulgaria, • Health assurance, • Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

GLL is looking for Catering Assistant to work at Kensington Leisure Centre, If you have the skills and ambition to join us as a Catering Assistant, there's never been a more exciting time to join us. This is more than a Catering Assistant job, it's a career. As a catering assistant you’ll support the café and the team to achieve its full potential. We’re looking for a catering assistant who is hardworking, excellent customer service and good multi-tasking skills. What you’ll do: Be a friendly and welcoming face to visitors and customers at the facility To undertake the preparation, serving and delivery of food and drinks. Participate in the production and services standards of the café, ensuring high standards of health safety, hygiene and cleanliness. Ensure follow food safety law and ensure it is maintained Comply with GLL and Hub policies To actively contribute to the development of café service To undertake card payments. Attend meetings/training and be part of the facility team. Work as part of the team to ensure the smooth operation of the facility Provide excellent customer care and have good multi-tasking skills Follow all Normal & Emergency Operating Procedures as well as adhering to relevant product manuals Fully participate in and engage in the training through centre –based training and on-going assessment on performance As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: • Previous catering experience essential, • Must have experience of preparing and cooking food, • Food Hygiene Level 2 is desirable as a pre requisite, • Work as part of the team to ensure the smooth operation of the facility, • Provide excellent customer care and have good multi-tasking skills, • Follow all Normal & Emergency Operating Procedures as well as adhering to relevant product manuals, • Fully participate in and engage in the training through centre –based training and on-going assessment on performance As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A flexible position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time, • A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Salesforce Application Support Analyst London Bridge £50,500 - £51,000 Would you like to join Hyde as a Salesforce Application Support Analyst? Do you enjoy solving problems, improving systems and helping teams work better? We’re looking for a Salesforce Application Support Analyst to join Hyde’s technology team and play a key role in keeping our business systems reliable, effective and easy to use.This is a great opportunity for someone who can combine technical knowledge with a customer-focused mindset. You’ll support and improve Salesforce, help resolve day-to-day issues, work with colleagues across the business and contribute to better services for customers and teams. What you’ll do • Provide day-to-day support for Salesforce, helping users with system, data, access and performance issues., • Investigate problems, identify root causes and work with colleagues or suppliers to put fixes in place., • Support system upgrades, testing, releases and continuous improvements to keep applications stable and effective., • Carry out approved Salesforce configuration changes, such as flows, page layouts, validation rules and automation., • Help improve data quality, reporting and system performance so teams can make better decisions and deliver better services., • Work closely with technology teams, business stakeholders and suppliers to make sure Salesforce continues to meet operational needs. What we’re looking for • Experience supporting Salesforce in a business environment, ideally including Service Cloud., • Good understanding of Salesforce configuration, reporting, automation and data management., • Strong problem-solving skills and the ability to investigate technical and data issues in a structured way., • Experience of working with incident, change and release processes in a technology or support environment., • Clear communication skills and the ability to work well with technical teams, suppliers and non-technical colleagues. Why join Hyde? At Hyde, our vision is to provide a great home for everyone and our mission is to create homes and communities that people are proud of. You’ll join an organisation with a clear social purpose, where technology helps support better services and stronger communities. We offer the chance to work on meaningful systems, collaborate with committed colleagues and build your skills in a team that values improvement, inclusion and practical problem solving. • We’re committed to creating an inclusive workplace where everyone can thrive., • We offer a competitive benefits package, including employer pension contributions of up to 10%,, • Minimum of 25 days’ annual leave plus bank holidays, life insurance and a health cash plan., • You’ll have access to flexible benefits, wellbeing support and ongoing learning and development opportunities., • You’ll be joining an organisation with a clear social purpose, helping provide homes and communities that people are proud of. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

JRRL are seeking a full-time Events Coordinator to play a key role in delivering exceptional client experiences with their prestigious client. Specialising in luxury weddings, corporate, private events, and film/TV productions, we are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue. Key Duties & Responsibilities for the Events Coordinator: • Provide high-touch account management from booking through to event day via CRM and direct communication, • Maintain accurate and up-to-date CRM records at all times, • Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts, • Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning, • Maintain expert knowledge of all venue spaces, • Manage supplier administration including contracts, documentation, certificates, and payments, • Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance, • Oversee venue preparation and ensure all event details are approved prior to event day, • Supervise external event staff including coordinators, caterers, decorators, etc., • Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery, • Support post-event processes including feedback, reporting, and administrative completion, • Analyse event performance and contribute improvement ideas, • Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research, • Provide general administrative and operational support to the wider team Key Skills & Personal Attributes for the Events Coordinator: • Passion for luxury customer service and creating exceptional client experiences, • Warm, polished, confident communicator who builds strong client relationships, • Exceptional attention to detail and accuracy across all tasks, • Highly organised, able to manage multiple priorities in a fast-paced environment, • Emotionally intelligent, discreet, and able to handle sensitive situations with tact, • Calm under pressure with a professional and composed approach, • Excellent written communication with strong grammar and tone, • Confident verbal communicator with a refined, professional manner, • Strong time management and prioritisation skills, • Proactive, self-motivated, and solution-focused, • Collaborative team player within a high-performing environment, • Reliable, punctual, and accountable, • Flexible to work weekends, peak seasons, and event days, • Confident with Microsoft Office; HubSpot CRM or similar experience advantageous, • Passion for weddings, hospitality, and heritage venues Full training provided on internal systems and CRM platforms This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.

GLL is looking for Fitness Class Instructors to teach Zumba at Bellingham Leisure & Lifestyle Centre in Lewisham, London. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there’s never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. Fitness classes are performers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. All fitness classes use PPL-free music, with many classes also using PRS-free music, depending on class type. GLL provides free access to Power Music, our approved platform. What you’ll do: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress where required for all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification Zumba instructor certificate Strong communication skills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

GLL is looking for Aqua Aerobics Class Instructors to work at Kings Cross Fitness Centre If you have the passion, skills, and ambition to join us as an Aqua Aerobics Fitness Class Instructor, there's never been a more exciting time to join us. This is more than an Aqua Aerobics Class Instructor job; it's a career. We are seeking talented and enthusiastic Aqua Aerobics Class Instructors to join our team. The Aqua Aerobics Class Instructor role is wonderful. An Aqua Aerobics instructor delivers a professional yet fun class. A friendly face with fresh ideas and concepts will ensure all Aqua classes are energizing and inspiring. Aqua Aerobics instructors understand the ability of using water as a training tool within the class, a unique concept compared to land-based classes. Aqua Aerobics is in the top five of all GLL class concepts offered within the Fitness Class Programme, and being the largest operator of swimming pools in the UK offers great career opportunities for Aqua Aerobics Instructors seeking to make an impression. What you’ll do: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress where required for all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Exercise to Music Level 2 and/or Fitness Instructor qualification, as well as a Level 2 in water-based exercise. Strong communication skills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Be a great team player. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet. About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.

Job role: Head Chef Location: Epsom Salary: £45,000 per year Shift Pattern: Monday-Friday Houston & Hawkes are looking for a talented, enthusiastic and experienced Head Chef to lead our fantastic catering team, who produce outstanding food using the finest and freshest ingredients. This is a great opportunity for a Head Chef to make a name for themselves within the contract catering industry. We’ll give you a place to grow and a career to be proud of. Head Chef Duties: · Overseeing the kitchen team, managing and working closely with other chefs of all levels to ensure all processes in the kitchen run smoothly · Lead the team to use best practice Food Production techniques using the Houston & Hawkes systems and brand standards · Setting up the kitchen, preparing the team for service, and ensuring all ingredients are fresh and in date · Preparing ingredients, designing seasonal menu items, controlling and directing the food preparation process · Approving and polishing dishes before they reach the customer · Constantly innovating with pop ups and street food concepts · Focusing on all customers including guests, staff and visitors & meeting dietary and allergen requirements whilst ensuring quality of food and service · Accountable for stock flow and rotation of product within the unit · Responsible for all aspects of food safety, Health & Safety and COSHH · Ensuring that team members are available for their required shifts and that there are enough staff to cover busy periods Head Chef Requirements: · Proven experience in managing and leading a kitchen team · A genuine passion for food · Industry acumen and knowledge of external catering developments & innovations · Honesty, transparency and consistency, someone who can gain and hold the respect of other · Personal innovation and passion · Demonstrative customer focus and service skills · Experience of managing an overall budget · Ownership and accountability of the role and that of their team · Computer literate · Ability to work efficiently and competently under pressure · Excellent time management and organisational skills · High level of self-motivation and not constrained by conventional time keeping · 706/2 or NVQ chef qualifications, or equivalent · Strong ability to increase individual effectiveness through leadership, motivation, communication, coaching and training Head Chef Additional Benefits: · Contributary pension scheme · Free access to the company Employee Assistant Programme · Life assurance at two times salary · Company events including all company Christmas party · Recognition schemes and people awards · Family-friendly support, including enhanced maternity and paternity leave and adoption leave · Day off on your birthday · Referral bonuses · Training and development opportunities Who We Are: Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and the first certified B Corp catering company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams. Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.

Job Title: Registered Care ManagerContract Type: PermanentSalary: £46,867.42 Per AnnumWorking Hours: 37.5 hours per weekWorking Pattern: 5 days over 7 (Mon-Sun) Location: Roseberry Mansions, CamdenIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Registered Care Manager As the CQC Registered Manager, you will provide motivational leadership across a defined service area to empower and engage your team. You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements. You will also be responsible for ensuring the service meets the highest operational standards and agreed performance targets enabling customers to thrive and lead fulfilled and dignified lives.About you We are looking for someone with: • Experience of managing a service for the required customers group (older people, mental health, learning difficulties). • Experience of communicating objectives and managing performance targets to achieve the desired expectations. • Ability to identify, plan and priorities tasks effectively. Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. If required Applications may close before the deadline, so please apply early to be considered. Role Profile Lead the team: • Line manage a team and create a safe environment where colleagues can talk openly and honestly. • Clearly communicate expectations and performance targets for each service. • Hold regular ‘one-to-one’ sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. • Facilitate regular team meetings to update and empower your team to share ideas and best practice. • Embrace reflective practice techniques so the team can learn from their experiences. • Recognise, praise and acknowledge achievements of colleagues and team. • Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. • Recruit great people, identifying succession opportunities and developing colleagues to reach their full potential. • Ensure the service is effectively resourced and planned to deliver a colleague rota that covers all shifts effectively. • Devise, plan and deliver a comprehensive induction and continuous development plans for your team. • Lead your team to provide a person-centred, service for customers in line with CQC standards - putting customers at the heart of everything we do so that they can lead independent, dignified and fulfilling lives.Manage the service: You will be the CQC registered manager of the service ensuring it meets regulatory and contractual requirements by: • Ensuring customers and colleagues are safe by consistently following Riverside’s Policy and Procedure framework at all times e.g. health & safety, safeguarding, dignity at work, GDPR, cash handling. • Making sure that services maintain and record customer information on Riverside and relevant external IT systems, ensuring information is clear, accurate and strengths based. • Producing reports, financial information and other written documentation to support contract development and delivery, as required. • Ensuring compliance with health & safety legislation and other regulatory obligations, assessing risk, putting in control measures and reporting risks. • Taking overall responsibility for the housing management service within the area, working with asset and compliance colleagues to ensure properties are safe and that voids and repairs are managed...

A Housing Association is currently looking for a Building Manager on a temporary basis for about three months with potential of a permanent opportunity. Key responsibilities are as follows Collaborate effectively with residents and housing officers to address the unique needs of each scheme. Proactively manage communal spaces, addressing issues and ensuring resident satisfaction. Utilise your understanding of buildings and service charges to optimise service delivery Be accountable for your time and diary, regularly visit schemes within your portfolio to monitor the cleaning and grounds maintenance contracts. As well as ensure FRA actions are kept to a minimum and resolved quickly. Get to know the residents through joint meetings and resident meetings, fostering a sense of community. Identify, track and progress communal repairs until completion. Keeping residents and internal colleagues updated on progress. Set and proactively manage service charge budgets, justifying any additional spend to residents through consultation where necessary. Proactively manage Anti-Social Behaviour (ASB) affecting schemes, collaborating with internal and external stakeholders, keeping residents updated. Collaborate with the repairs and assets team to improve the delivery of reactive and planned work. Effectively resolve disputes or complaints, providing clear and well-written communication to various audiences. Work in collaboration with housing officers to ensure consistent service delivery to residents. Build relationships with internal colleagues and external stakeholders to fulfil commitments to residents. PAYE £21.59 Umbrella £28.56 Essential requirements Must have worked in a similar role within Housing previously Proven ability to work collaboratively with housing officers and other team members. A solid understanding of buildings, service charges, and communal area management. Excellent customer service skills with a proactive and resident-focused approach.

4Recruitment Services are seeking a Service Charge Officer to assist our housing association client based in North London. You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a good technical understanding of service charges as well as being competent with Excel. The client will allow hybrid working once training has been completed. You will only be required to attend the office once per month. DUTIES AND RESPONSIBILITIES INCLUDE: • Handle service charge enquiries from residents and internal staff, • Work with your managers to answer escalated customer complaints, • Work closely with the analysts prior to service charge estimates and actuals are sent to ensure accuracy, • Investigate and where necessary make service charge adjustments in ERP, • Participate and contribute to projects relating service charges, • Liaise with key stakeholders to ensure accuracy of service charges, • Ensure emails sent to the service charge mailbox are responded to accurately in a timely manner, • Ensure all enquiries from residents are acknowledged, • When necessary attend face to face meetings with residents to resolve disputes, • Support the rent team with any service charge queries, including those from local authorities ESSENTIAL REQUIREMENTS: • Previous experience of dealing with leaseholder enquiries., • Understanding of Landlord and Tenant legislation and best practice, with more detailed knowledge of aspects that relate to service charges., • Knowledge of the application of service charges in the social housing sector., • Good numeracy skills, • Proven excel skills, handling, manipulating and checking large volumes of data Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email

Maintenance Manager (Housing Association) An excellent opportunity has arisen for an experienced Maintenance Manager to join a well-established housing association within a busy and evolving Property Services function, based in Central London. This role plays a key part in overseeing responsive repairs, planned works delivery, and contractor performance across a diverse residential portfolio. The post holder will be responsible for ensuring high-quality, customer-focused maintenance services, working closely with internal teams and external contractors to deliver safe, compliant, and well-maintained homes for residents. Key Responsibilities: • Oversee the delivery of responsive repairs and day-to-day maintenance services across the housing stock, • Manage contractor performance, ensuring works are delivered on time, within budget, and to required quality standards, • Lead on the coordination of planned maintenance programmes and cyclical works, • Monitor KPIs and service performance, driving continuous improvement across maintenance delivery, • Ensure compliance with housing regulations, including health & safety, building safety, and statutory obligations, • Manage budgets, forecasts, and cost control across maintenance and repairs services, • Work closely with Asset Management, Compliance, and Customer Service teams to ensure a joined-up approach, • Handle escalated resident queries and complaints, ensuring high levels of customer satisfaction, • Support procurement activities, including contractor selection and contract management, • Provide leadership and guidance to in-house teams and/or external service providers Ideal Candidate Profile: • Proven experience in a Maintenance Manager or Repairs Manager role within a housing association or social housing provider, • Strong understanding of responsive repairs, planned works, and contractor management, • Good knowledge of housing compliance and regulatory frameworks (e.g. H&S, Building Safety), • Experience managing budgets and driving value for money across service delivery, • Strong stakeholder management skills, with the ability to engage both residents and internal teams, • Experience working with housing management and repairs systems (e.g. Northgate, Keystone, Civica, MRI) desirable, • A proactive, solutions-focused approach with the ability to manage competing priorities, • Excellent communication and organisational skills Location: Central London Hours: 37.5 hours per week Contract: Permanent Salary: £50,000 - £60,000

Service Desk Engineer (Weekend)Remote - London, Greater London About the Company Our client is a technology services partner specialising in supporting financial sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding themselves to a high standard across reliability, security, and customer experience. They are a Microsoft Partner, focused on helping businesses transform and innovate through technology. Joining their team means hands-on access to world-class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview Our client is seeking an experienced, customer-focused IT engineer to join their weekend service desk team. The successful candidate will provide support across on-premises and Azure environments, acting as a key escalation point for critical incidents and changes. A genuine passion for solving technical problems and strong empathy for client needs is essential. The role involves splitting time between customer environment support, project delivery, and documentation, so excellent written and verbal communication skills are a must. Key Responsibilities Reporting to the Service Desk Manager as part of a four-person engineering team, the successful candidate will be expected to: • Serve as the primary technical point of contact for incidents and service requests, • Lead troubleshooting across Azure and on-premises infrastructure, owning major incidents from triage through to resolution and post-incident review, • Drive root cause analysis on recurring or high-impact issues, implementing lasting fixes rather than temporary workarounds, • Review and implement changes within customer environments, acting as a technical reviewer for changes raised by colleagues, • Build and maintain documentation, runbooks, and knowledge base articles to reduce future escalations and support team development, • Identify opportunities where additional services could genuinely benefit customers and communicate these to account management What the Ideal Candidate Will Bring The client is looking for someone with prior experience in an IT Solution Provider or MSP environment, with strong troubleshooting ability and a drive to keep growing professionally. Candidates should be able to demonstrate: • Experience supporting complex IT environments, • The ability to thrive in a fast-paced setting and manage competing priorities, • Strong self-management and workload prioritisation skills, • Excellent client-facing skills with the ability to handle time-critical issues calmly and efficiently Required Skills & Experience • Microsoft AZ-104 certification (or equivalent demonstrable experience); VMware Certified Professional desirable, • 4+ years in a similar role, • Solid working knowledge across most of the following: VMware, Active Directory, Exchange (Online and/or on-premises), Intune, Conditional Access, Storage/SAN Working Hours 7am - 7pm | Friday to Sunday or Saturday to Monday Benefits • 19 days annual leave (excluding UK Bank Holidays), • Health cash plan, • Cinema tickets, • Gym membership, • Social events, • Training and certification support, • Pension scheme, • High street retailer discounts, • Employee benefits hub

Multi Trader Dartford £38,000 + van and fuel card Permanent We are currently seeking a skilled and experienced Social Housing Multi Trader to join our dedicated team in the Sittingbourne area. Job Description: As a Social Housing Multi, you will play a crucial role in maintaining and improving social housing properties. Your responsibilities will include: • Conducting repairs and maintenance tasks in various trades, including plumbing, painting, and general building maintenance however mainly Carpentry., • Responding to service requests in a timely and efficient manner., • Ensuring all work is completed to high-quality standards and in compliance with relevant regulations., • Collaborating with other team members and contractors to achieve project goals., • Providing excellent customer service to residents and addressing their concerns with professionalism. Qualifications: • Proven experience as a Carpenter Multi in a social housing or similar environment., • Relevant trade qualifications in plumbing, carpentry, or another related field., • Knowledge of health and safety regulations and compliance., • Excellent problem-solving skills and attention to detail., • Strong communication and interpersonal skills. Skills: • Carpentry, painting, and general maintenance skills., • Ability to work independently and as part of a team., • Time management skills to prioritize tasks and meet deadlines., • Customer-focused approach with good communication skills. If you are interested please call Julianne -

Carpenter South East London 38,000 + van and fuel card Permanent We are currently seeking a skilled and experienced Social Housing Carpenter Multi to join our dedicated team in the South East London area. Job Description: As a Social Housing Carpenter Multi, you will play a crucial role in maintaining and improving social housing properties. Your responsibilities will include: • Conducting repairs and maintenance tasks in various trades, including plumbing, painting, and general building maintenance however mainly Carpentry., • Responding to service requests in a timely and efficient manner., • Ensuring all work is completed to high-quality standards and in compliance with relevant regulations., • Collaborating with other team members and contractors to achieve project goals., • Providing excellent customer service to residents and addressing their concerns with professionalism. Qualifications: • Proven experience as a Carpenter Multi in a social housing or similar environment., • Relevant trade qualifications in carpentry, or another related field., • Knowledge of health and safety regulations and compliance., • Excellent problem-solving skills and attention to detail., • Strong communication and interpersonal skills. Skills: • Carpentry, painting, and general maintenance skills., • Ability to work independently and as part of a team., • Time management skills to prioritize tasks and meet deadlines., • Customer-focused approach with good communication skills. If you are interested please call Julianne -