Social customer service jobs in United Kingdom - Page 2

Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security United Kingdom, ideally based in the London area Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client´s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: * Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. * Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. * Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. * Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. * Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. * Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. * Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning * Passion for cutting edge technology, services and life-long learning. * Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements * Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and * Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 19 Sep 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R270081

Full-time, Richmond, Complaints Advisor, Fully office-based, Temporary Your new company A social housing and shared ownership housing company based in Richmond is looking for a 2-month temporary Complaints Advisor to join their team. This role is to start as soon as possible, and you must be immediately available to start.Your new role As a Complaints Advisor, you will be responsible for handling escalated complaints and carrying out investigations into complex and formal complaints, ensuring the customer is kept up to date on the status of the complaint with suitable resolution. You will work collaboratively with other teams and take ownership to respond to Councillors, MPs and the Housing Ombudsman within agreed SLA times. You will be responsible for identifying any trends within the complaints process, raising safeguarding concerns and avoiding complaints reaching escalation higher up. What you'll need to succeed For this role you will be required to have customer service experience, ideally handling escalated complaints within the housing industry. You will be required to handle complaints in an effective and empathetic manner and ensure the customers are provided with the right resolution. Experience dealing with complex case management is desired with CRM system knowledge. You will be able to work well within a team and independently, as well as work collaboratively with other departments and stakeholders. Excellent organisational and prioritisation skills are required as well as beng able to learn new systems quickly. What you'll get in return You will work 36 hours a week, Monday to Thursday 9am – 5:15pm and Friday 9am-5pm. The role is paying £19 per hour PAYE. This company has some exciting benefits, including a 29-day holiday plus bank holidays, additional days off (moving home, getting married etc), Mental Health support channels and much more. This role is fully office-based.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4670093

Recruitment Coordinator | London | Hybrid | 2 Months | £17.21/hr PAYE + Holiday | ASAP Start | Non-Profit Job Role: Recruitment Coordinator Industry: Non-Profit Location: London Working Environment: Hybrid (40% on-site across a month) Contract: Temporary Length: Until End of November Employment Type: Full-Time Working Hours: 35 per week Rate: £17.21 per hour + holiday PAYE Recruitment Coordinator As a driven and resilient Recruitment Coordinator, you will work as part of the recruitment team assisting the provision of a streamlined recruitment function to stakeholders and managers. Ensuring the service we provide enables the effective recruitment and selection of high-quality employees. You will play a key role in supporting the end-to-end recruitment process. This position requires someone who thrives in a fast-paced environment, has excellent organisational skills, and possesses advanced IT capabilities to manage recruitment systems and data efficiently. What you’ll be doing • Act as the first point of contact for recruitment queries from candidates and hiring managers, • Provide guidance to managers on recruitment processes, escalating complex queries as needed, • Support candidate sourcing using databases, social media, and job boards, • Maintain and update the interview question database with high-quality content, • Analyse recruitment inbox queries to improve automated responses and customer service, • Manage pre-employment checks and ensure smooth handover to onboarding teams, • Ensure compliance with internal policies, service level agreements, and GDPR, • Coordinate recruitment campaigns from start to finish, including:- Preparing shortlisting and interview packs • Scheduling interviews and managing logistics, • Updating recruitment systems and documentation What we're looking for • Fast-Paced Environment: The role demands the ability to work efficiently under pressure., • Advanced IT Skills: Candidates must demonstrate proficiency in a wide range of IT systems and tools, • Experience in recruitment or HR within a large, complex organisation, • Strong administrative skills, including scheduling, document management, and system use, • Excellent verbal and written communication skills, • Proven ability to deliver excellent customer service, • High attention to detail and ability to manage competing priorities, • Ability to understand and implement HR processes and policies If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. 4724118

Electrician. Electrical Engineer. Mobile electrician. Company van. Fuel card. Temp to perm Electrician (MOBILE) – Social Housing (Temp-to-Perm)Locations: West London area (1 vacancy)Camden/Islington (2 vacancies)Rate: £24.92 per hour (PAYE) / £29.89 per hour (Umbrella)Type: TempWe are currently seeking a skilled and reliable Mobile Electrician to join the maintenance team of our client, delivering essential electrical services across social housing properties in the West London area for one vacancy and Camden/Islington for the other 2 vacancies. These are temp-to-perm opportunities offering long-term stability and the chance to make a meaningful impact in the local community.Key Responsibilities: • Carry out electrical repairs, maintenance, and installations in occupied and void social housing properties, • Diagnose faults and ensure all work is completed to a high standard and in compliance with current regulations, • Respond to reactive call-outs and complete planned preventative maintenance, • Maintain accurate records of work completed and materials usedRequirements:, • 18th Edition Wiring Regulations (City & Guilds), • NVQ Level 2 in Electrical Installation/inspection or equivalent, • Proven experience working in domestic settings, ideally within social housing, • Full UK driving licence and willingness to travel across the borough, • Strong customer service skills and a professional approachWhat We Offer:, • Competitive hourly rates, • Opportunity for permanent employment following the initial temporary period, • Supportive working environment with ongoing training and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4721090

Why Orri? Orri is an ambitious & ground-breaking company committed to changing the way we treat eating disorders in the UK and beyond. We are looking for a full-time clinical administrator. At the heart of our approach is a commitment to working collaboratively; providing expert, evidence-based and innovative treatment with kindness and compassion at its core. About the role: The Clinical Administrator is an essential position that supports the service on assisting the smooth running of the day-to-day activities of our clinic and handling various administrative duties, including handling incoming and outgoing correspondence, scheduling appointments, reporting, managing processes and maintaining an organised records system. Main duties and responsibilities: • Organising, attending meetings and taking minutes., • Producing regular and ad Hoc reports on clinical operations., • Updating databases and spreadsheets as required., • Managing shared inboxes and responding to queries from clients., • Supporting the psychiatry and physical health team with client letters, clinical reports and transcriptions., • Managing appointments and room bookings., • Providing support on clinical team inductions, including scheduling diaries and meetings., • Attending the Register Meeting and ensuring actions are followed up with the clinical team., • Supporting on booking Modular, Statutory and Mandatory training into the timetable. Updating the attendance register accordingly., • Supporting on carrying out and completing audits., • Pulling reports and analysing data to be reported in to Clinical Governance, included but not limited to incidents, complaints, concerns, safeguarding and audits., • Supporting with complaints and concerns, including drafting letter and supporting with investigations. Desired Skills and Expertise: • A proactive, hardworking and motivated individual. Ideally with experience in a fast paced organisation and/or start up business., • Previous experience working in a medical or therapeutic healthcare environment ., • Experience with diary management and administrative tasks., • Excellent customer service skills., • The ability to function well in a team, while also being able to use their own initiative., • Be proactive & organised., • Excellent IT skills., • Ability to meet deadlines., • Ability to maintain strict confidentiality., • Good spelling and grammar for clinical letters and correspondence is a must. Benefits: • 33 days annual leave (pro rata) including bank holidays and the service closure over Christmas., • Enhanced maternity/paternity/adoption package., • Comprehensive induction and commitment to ongoing training., • Online benefits and cashback rewards schemes., • Contributory pension scheme with salary sacrifice options., • Free Statutory and Mandatory Training., • Free professional development and CPD certified training., • Two annual corporate events plus additional social events throughout the year., • Career development opportunities., • Private health care after successfully completing your probation period. Schedule: Monday to Friday, 40 hours per week. Orri operates a smoke free policy on all premises and grounds. Orri is an equal opportunities employer.

Why Orri? Orri is an ambitious, young, and fast-growing company committed to changing the way we treat eating disorders in the UK. We are currently seeking a passionate Housekeeper to join our Orri team. At the heart of our approach is a commitment to working collaboratively and providing expert, evidence-based and innovative treatment - delivered with kindness and compassion at its core. Role Overview: As part of the Facilities and Operations Team the post holder will undertake the role of Housekeeper and Kitchen Support at our Wimpole Street Clinic. The post holder will delivery a high level of customer service to all clients, employees and visitors. This role also provides some basic support to the kitchen team. Main duties and responsibilities: • The postholder will be responsible for maintaining a high level of excellent in housekeeping sanitation, safety and comfort for all personnel and clients., • Undertake the cleaning of all rooms, kitchen areas, bathrooms and common rooms from the basement to the 4th floor., • Report any maintenance work required to the Facilities & Health and Safety Manager who will record and organise repairs., • Inform the Facilities & Health and Safety Manager of low stock levels for reordering with sufficient notice., • Providing kitchen support to the kitchen team., • Have a strong awareness of health and safety practices and policies to report any concerns immediately to the Facilities and Operations Manager., • To communicate effectively with other staff, carers and visitors regarding clients., • To be fully aware of the fire policy and the awareness of health and safety practices., • To treat the clients with confidentiality and respect. Desired Skills and Expertise: • Good communication skills., • To have the ability to work effectively within a team environment., • The post holder will have sound knowledge and skills in the use of a wide range of systems including:, • Fire and emergency procedures, • Infection prevention control systems, • Health and safety policy, • HACCP, • COSHH Benefits: • Monday to Friday work pattern., • 33 days annual leave including bank holidays and the service closure over Christmas (pro rata)., • Enhanced maternity/paternity/adoption package., • Comprehensive induction and commitment to ongoing training., • Online benefits and cashback rewards schemes., • Contributory pension scheme with salary sacrifice options., • Free Statutory and Mandatory Training., • Free professional development and CPD certified training., • Two annual corporate events plus additional social events throughout the year., • Career development opportunities., • Private health care after successfully completing your probation period. Orri operates a smoke free policy on all premises and grounds. Orri is an equal opportunities employer.

Care Manager Home Instead – Chiswick, London W4 Full-time, Permanent | £40,000–£45,000 + annual performance based bonus About Us: At Home Instead Chiswick, we believe care should be different. We are proud to be rated Outstanding by the Care Quality Commission (CQC), and our Care Management team already includes Registered Nurses in leadership. We deliver care that is personal, flexible and genuinely life-enhancing. If you want to join a team where quality comes first and leadership means real influence, this is your opportunity. The Opportunity: We are looking for a Care Manager to lead, inspire, and grow our Chiswick branch. You will: • Manage a high-quality, privately paying client base., • Lead and motivate a skilled team of Care Professionals., • Drive innovation and efficiency across operations. Key Responsibilities: • Work closely with the Franchise Owner to develop and deliver a high-quality private domiciliary care service for older people., • Promote the highest standards of care and service with a focus on person-centred care., • Manage client acquisition from first contact to conversion., • Carry out care planning and risk assessments, ensuring compliance with legal and regulatory requirements., • Operate quality control systems and conduct assurance visits for clients., • Handle complaints and incidents, investigate issues, and use findings to drive improvements., • Submit required reports to regulatory bodies (e.g. CQC, safeguarding)., • Provide inspired leadership, ensuring safe staffing levels and exceptional service., • Recruit, train, and support Care Professionals and office staff., • Participate in disciplinary investigations and HR processes., • Oversee payroll and budgets., • Maintain accurate and compliant data across platforms., • Keep up to date with changes in legislation and best practice., • Network in the local community to raise awareness of Home Instead. What We’re Looking For: • Extensive care experience with a proven track record in excellent customer service., • Experience in leading, training and managing a team in domiciliary care., • Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)., • Excellent knowledge of compliance and legislative requirements under the Care Standards., • Strong care assessment and care planning skills., • Good understanding of systems and processes., • Excellent interpersonal and communication skills., • Ability to inspire others and build strong working relationships., • Strong organisation and planning skills., • Drive and motivation to take on a broad role and develop care services., • Passion for delivering the highest quality of care., • Commercial awareness and strong influencing/negotiation skills., • Evidence of achieving business growth targets., • Ability to work accurately under pressure and remain calm with multiple priorities., • Flexibility to meet business demands, including participation in the on-call rota., • Strong IT skills (Microsoft Office/Google Suite, databases, virtual platforms)., • A valid driving licence and access to a vehicle. Apply Now: If you want to lead with autonomy, join a branch rated Outstanding by the CQC, and work alongside a highly qualified Care Management team, we would love to hear from you. Apply today with your CV and take the next step in your care leadership journey.

About The Role: One of Europe’s leading furniture consultants that work with leading international brands and are known for transformative workplace projects are looking for a Sales and Procurement Coordinator to join their London team. In this role, you will support with client communication and procurement schedules, working closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying sized quotations from small boutique to multi-million pound, large scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. Working in a friendly and successful team benefits on offer are hybrid working upon passing probation, clear progression paths and frequent social events. Key Responsibilities: • Creating quotes and project budgets, • Communicating with suppliers to manage timely orders, • Producing samples for clients, • Liaising with Account Managers to arrange orders, • Authorising invoices, matching them accurately against POs, • Work closely with the finance team to ensure budgets are adhered to, • Experience working in the furniture industry, • Excellent customer service skills, • Experience in a procurement or project coordination role, • Microsoft Excel proficient, • Strong organisational skills, • Good attention to detail and good time management, • Excellent very and written English By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Bank Customer Supporter Coopers Court, 124 Eric Street, London, E3 4SW £13.97 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Customer Supporter at Cooper Court, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Customer Supporter will include: • Providing front of house reception duties, • Developing innovative and varied individual and group activities, • Promoting and evaluating activities for customers, enabling them to reach their own potential, • Assisting and encouraging customers to access and maintain a level of integration into the wider community, • Experience of developing and leading customer involvement activities, • Previous experience working with a similar customer group is desirable, • Good interpersonal and customer care skills, • Experience with working to deadlines and prioritising work loads, • Basic Microsoft Word and Excel skills, • NVQ2 in Health and Social Care, or willing to work towards Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Customer Service, Healthcare

• Proven experience leading high-performing digital and social media teams to deliver innovative, data-driven content strategies and campaigns., • Deep understanding of the evolving digital ecosystem, including social platforms, content trends, and performance analytics., • Strong customer-centric mindset with a passion for creating engaging, value-driven digital experiences., • Excellent stakeholder engagement and leadership capabilities, with a track record of influencing at senior levels. To develop, implement, and manage digital marketing platform and channels, including the management of the website, social media channels and marketing technology platforms Accountabilities • Development and implementation of digital marketing strategies that aligns with the banks business objectives and are informed by market research, customer needs and competitive landscape., • Collaboration with cross-functional teams, including product marketing, communications, and IT, to ensure alignment of digital marketing efforts with overall business objectives., • Development of compelling and targeted content for various marketing channels, optimising of online content for search engines to improve organic search visibility and managing paid search campaigns for driving targeted traffic and conversion goals, as required., • Analysis of data to make informed decisions and optimize marketing strategies, use of data analytics tools to measure and report on the performance of marketing campaigns., • Management of marketing technology platforms, where applicable., • Management and updating of digital marketing platform and channels such as website and social media channels, as needed., • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.., • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives., • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function., • Escalates breaches of policies / procedure appropriately., • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence., • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate., • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives., • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives., • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations., • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area., • Negotiate with and influence stakeholders at a senior level both internally and externally., • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco's Retail Media team is redefining how brands engage with customers by combining rich data, digital innovation, and customer-centric thinking. As a User Research Manager, you will sit at the intersection of customer experience and advertiser success-ensuring that both audiences are deeply understood and thoughtfully represented in our product development. In this role, you'll lead research efforts across our B2B self-serve platform, which enables advertisers to plan, book, and manage their campaigns with ease and efficiency. At the same time, you'll advocate for the end customer, ensuring that the advertising experience remains relevant, respectful, and value-driven. Your insights will directly influence product strategy, design decisions, and the overall effectiveness of our retail media offerings-helping Tesco deliver better outcomes for shoppers and brands alike. What you'll be working on You'll be leading a team of User Researchers working across a portfolio of products to ensure our organisation understands who our users are - their behaviours, motivations and needs to enable impactful design decisions. You will provide guidance, mentorship, and support ensuring the team's success in developing insights and creating impactful user experiences. Experienced in ResearchOps you will scale quantitative and qualitative research practices across product delivery and advocate for the importance of user-centered design within the organisation, educating stakeholders on its value in delivering a positive user experience and sharing best practices. Key accountabilities • Lead and inspire a high-performing user research team working across the experience ecosystem., • Develop and implement effective research strategies aligning research efforts with organisational goals, identifying research priorities, selecting appropriate methodologies based on needs., • Manage research projects including planning, budgeting, recruiting participants, conducting research sessions and data analysis., • Democratize research data and insights across the organisation., • Own and evolve personas as strategic artefacts., • Communicate research insights to stakeholders in a way that is actionable and impactful., • Measure, monitor and manage customer satisfaction and usability of the product experience., • Provide mentorship, guidance, and development opportunities to team members., • Foster a creative and innovative work environment., • Drive continuous improvement on team processes aiding collaboration and workflow efficiency., • Champion the value of user research, advocating for and educating stakeholders on the importance of research in informing design decisions and driving business success., • Stay updated on industry trends and incorporate fresh ideas into research and design practices., • Evaluate and implement tools and technologies that enhance the user research process., • Ensure ethical and responsible management of user data in research activities (e.g. privacy, consent, data security) What we expect from you, • Preferably a degree in Human Computer Interaction, Psychology, Social Science, or a related field., • Seasoned experience in user research or UX design field., • Excellent leadership and communication skills., • Experience building and leading research or design teams., • Proven success leading user research or service design for shipped products., • Strong understanding of user-centered design principles., • Experience conducting user research, usability testing, and incorporating user feedback into the design process., • Ability to articulate design decisions and strategies to both design and non-design stakeholders., • Ability to think strategically about design in the context of business goals and company strategy., • Understanding of business metrics and key performance indicators (KPIs), • Working with iterative, agile delivery methodologies., • Experience in bridging communication gaps between design and other departments., • Familiarity with industry-standard design tools and technologies., • Managing vendors and defining statements of work. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst, you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service. Key Responsibilities * Act as the first point of contact for all AV enquiries and issues. * Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required). * Proactively maintain and check AV equipment to ensure reliability and availability. * Deliver training and guidance to staff on AV and collaboration tools. * Liaise with third-party providers and internal teams to resolve incidents and manage maintenance. * Support AV requirements for new office fit-outs and upgrade projects. * Suggest improvements and bring innovative ideas to enhance the AV experience. Skills & Experience * Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment. * Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs. * Strong IT knowledge, ideally with exposure to Microsoft 365. * Excellent communication and problem-solving skills, with the ability to resolve issues under pressure. * Highly organised, proactive, and detail-oriented. * Knowledge of MacOS and Windows 11, and experience within professional services, is desirable. What's on Offer * Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more. * Generous holiday allowance (29 days plus bank holidays, including Christmas closure). * Hybrid working model (3 days in office, 2 from home). * Free breakfast and lunch in the office. * A friendly, supportive working culture with regular social events and wellbeing initiatives.

Sutton Housing Partnership: We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton. It is an excellent time to join our ambitious organisation and we are looking for a skilled professional able to lead the Home Ownership Service reporting to the Operations Director. The successful candidate will be responsible for a range of duties including: • Service and major works billing and collection, • Right to buy and resales, • Leading the buy back and acquisition programme on behalf of LB Sutton, • Carrying out section 20 consultation for major works, procurement and long term qualifying agreements, • Representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations Be an ambitious and inspirational leader to join SHP to inspire colleagues with their passion for home ownership and customer service excellence. Have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider. Be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification. • You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others., • You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels., • With experience of budgeting, financial forecasting and reporting within a commercial setting., • Possess a good understanding of housing and landlord regulatory compliance requirements., • Be commercially driven and able to deliver efficiency savings and achieve value for money through collaborative working to achieve the best outcomes for tenants., • 33 days annual leave, plus 8 statutory holidays, • Local Government Pension Scheme, • Simply Health medical cash plan, • Modern and flexible working environment, • Hybrid working, • HOME Awards Please note, previous applicants will not be considered. Closing Date: 19th September Interview Date: 3rd October 2025 (provisional) We kindly request that Recruitment Agencies do not contact SHP with applicant CVs as they will not be considered.

Are you a versatile and skilled tradesperson with a passion for quality work and customer service We’re looking for an experienced Multi-Trader to join our Social Housing Repairs Team, delivering essential maintenance and repair services to tenants across our housing stock. Key Responsibilitie

About the team As Assistant Director, your team is responsible for a broad portfolio of high-profile, citizen-facing and corporate support services. Our work plays a vital role in the experience that residents and businesses have of council services, and our teams work closely with colleagues across the organisation. What we do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone via the council’s contact centre; face-to-face at Hackney Service Centre; online; and through the registrars service. Enquiries range from requests for general information to help recording major life events such as births, deaths and marriages, and providing support for some of Hackney’s most vulnerable residents who are at risk of homelessness and experiencing financial hardship. As well as being the first point of contact for the council, our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience, and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform the services that our residents and businesses rely upon. By bringing deep insight into the service user’s experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally improve the experience of residents and businesses that use council services, so they can access a range of support that can improve lives. We are looking for someone who is driven by making things better for people, with ambition, empathy and curiosity. You will be: • Passionate about making services better for our residents and businesses Ambitious. This job is for someone who wants to take on big challenges and be a changemaker, • Empathic and will take the time to fully understand the customer journey and service delivery challenges, • Ready to immerse yourself in the customer journey, asking the right questions, understanding customer pain points and helping us to challenge our approach to how we do things, • Collaborative and influential. Can build high trust relationships with colleagues in other service areas to deliver meaningful improvements to the end-to-end customer journey, • Evidence led. Putting user needs at the heart of everything we do and making data informed recommendations We don’t expect you to tick every box on our job description. The most important things we are looking for are: • A strong commitment to public service, • Natural curiosity, openness and optimism, • Great people skills. You’ll have a wide range of different stakeholder relationships to manage and diverse teams to lead and develop, • Able to lead by example. Consistently displaying the behaviours you want the team to mirror Over the next year our priority areas of focus are: • Using our data, design and technology capabilities to deliver more proactive council services that help residents access the support they need as effortlessly as possible, • Working with colleagues across the council and partners to identify and deploy digital solutions for the long term, which will help Hackney tackle the biggest challenges of the next 10 years, including the cost-of-living crisis, housing crisis and ongoing funding challenges across local government, • Continuing to invest in our workplace technologies and support processes so that colleagues can be productive from Day 1 and every day thereafter, • Maximising the benefits of our investments in simple, secure and reusable cloud based technologies. Some things we love about working for Hackney: • Doing work that has a positive impact on residents’ lives, • A diverse workforce that reflects our community, • Flexibility of hybrid working and being able to have a good work-life balance, • A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays., • Membership of the excellent Local Government Pension Scheme., • Standard 36 hour week (7.2 hours per day, Monday to Friday), • Wide range of learning and development opportunities. We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team at least once a fortnight, however many of us prefer to come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future. Talk to us or ask any questions. If you’d like an informal chat about the role, please email our Director, ___ to book a call. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 21 September 2025 (22:59). Interview date: W/C 13 & 20 October 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: ___ The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:

Deputy Local Service Manager Sach Road, London E5 £31,048 - £32,682 per annum Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager for our Homelessness Service at Sach Road, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Deputy Local Service Manager will include: • Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas, • Promoting best practice to ensure quality services are carried out by staff, • Ensuring effective support systems are in place and that we operate in a fully compliant way, • Supporting Local Service Manager in effectively managing the void process on any empty properties, • A good understanding of health and safety, • Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners, • Proven management or supervisory experience gained within a social care environment is essential, • Compassionate, understanding and hard working with a hands-on approach to help achieve supportive outcomes, • Good written and strong communication skills, • Experience working with homelessness, • Prior knowledge of support planning, risk assessment and safeguarding, • Previous experience working under challenging circumstances Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • £31,048 per annum (rising to £32,682 after 12 months, subject to satisfactory performance), • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Service Manager, Home Care, Manager, Customer Service, Healthcare, Management

MOTORS & Cazoo is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. Our innovative advertising opportunities not only elevate our platform but also extend across a vast dealer advertising ecosystem, including automotive giants like eBay and Gumtree. We're on the lookout for a dynamic Sales Manager to lead one of our four high-performing Account Management teams, reporting directly to the Head of Account Management. In this role, you'll be responsible for guiding and developing a team of 8 Account Managers who focus on retaining and growing a diverse portfolio of small to mid-sized car dealerships. Reports To: Head of Account Management Contract Type: Permanent Location: Richmond UK, Hybrid About the role: This isn't your average Sales Manager role, we're looking for someone who thrives on driving performance, spotting growth opportunities, and inspiring a team to exceed expectations. You'll shape and execute smart sales strategies, monitor key performance metrics, and work cross-functionally to hit commercial targets. What you'll do; • Lead, mentor, and motivate a team of account managers to achieve individual and team sales targets., • Develop and implement strategies to retain and grow client accounts, ensuring customer satisfaction and loyalty., • Analyse account performance metrics and develop action plans to address areas for improvement., • Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to identify opportunities for upselling and cross-selling., • Serve as the primary point of contact for escalated client issues, working to resolve issues in a timely and satisfactory manner., • Monitor market trends and competitor activity to identify opportunities and potential threats., • Analytical mindset, with the ability to analyse data and market trends to inform strategic decision-making., • Prior experience in managing an Account Manager team is crucial, along with a demonstrated history of consistently meeting and surpassing revenue, retention targets, and KPIs., • High capability of emotional intelligence, displaying strong leadership and team management skills, with the ability to motivate and develop team members., • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders., • Self motivated, driven and results oriented with a customer-centric approach and a clear commitment to delivering exceptional service, driving client satisfaction., • Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities. Perks & Benefits We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority. Financial reward • Competitive Pay, • Discretionary Bonus, • Pension Scheme (up to 9% Employer Contribution), • 25 days holiday per year growing with length of service, • Hybrid and UK Remote working depending on role, • Generous Family Friendly Leave, • Private Healthcare Insurance, • Private Dental insurance cover & Cashback., • Online private GP service., • Generous sick pay support, • Social & Inclusion Calendar - packed with events. Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That's why we're committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!

Project Worker Sach Road, London, E5 £14.67 per hour 37.5 Hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at Homelessness Service, Sach Road, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: • Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence, • Assessing customers' needs by writing and updating support plans, • Being a first point of call to receive and direct all customer queries, • Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity, • Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education, • Handling occasional emergency situations, • Experience of working with adults who have experienced homelessness, • Enthusiastic and flexible with a strong "can-do" attitude, • Ability to work as part of a team and on own initiative, • Strong organisational skills as well as functional literacy and numeracy, • Ability to react quickly to changing priorities whilst working to deadlines and targets Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Healthcare

We are looking for a motivated and passionate professional to join as a Senior Security Advisor within the Protective Security Advisory Team (PSAT). Youwill be responsible for the provision of in-depth independent unbiased technical security advice to SSGs Central Government, Defence and other clients. This includes detailed guidance as well as converting user requirements into technical specifications and undertaking system audits. This role requires travel across the UK and occasional overseas visits, including overnight accommodation. Travel & Subsistence (T&S) for overnight stays will apply. Leadership and Management • Demonstrate a personal commitment to the SSG Principles., • Be responsible for developing and enabling the SSG PSAT to deliver targets and goals., • Develop and maintain engagement with stakeholders relevant to the Project Plan., • Ensure stakeholders are kept informed and willing to support delivery activity., • Close liaison with other members of the PSAT together with SSG Ops, SSGs clients and system manufacturers & installers., • Management of PSAT projects. The work being undertaken to the timescales and budgets agreed with the Team Leader PSAT, • Provision of detailed design and guidance on the deployment and use of protective security measures. The incumbent will focus on electronic systems including IDS, AACS, CCTV, PIDS, SyL and an overview of physical measures including Barriers, Structures, Locking-devices, Doors & HVM, but will be expected to have knowledge of both electronic and an overview of physical security discipline., • Undertake verbal and written presentations (reports) covering technical security requirements to SSG staff and SSGs clients, • Engage with standards setting bodies and clients to encourage awareness of the government and industry requirements, influencing where possible, to benefit SSG and its clients in government. Promote SSG through professional representation., • Audit of installed systems covering commissioning, handover and reviews., • Keep up-to-date with security technology products and standards., • Support to Change Programmes and Initiatives to identify and manage any SSG associated risks and opportunities., • Other tasks as required to support SSG PSAT in the delivery of its services and priorities., • Keep up to date with Department and policies, processes and best practice.Person specification The Senior Security Advisors main responsibility is to advise on protective electronic security. Other requirements include: • Possess in-depth technical security knowledge and experience with proven time served experience in the field of security. This shall be in the field of electronic security (IDS/VSS/AACS/SyL/PIDS/System Integration) with an aspirational knowledge of Physical security (Barriers, Structures, Locking-devices, Doors & HVM)., • Excellent communication skills - Verbal and Written: Provide customer interface and represent SSG at high level external meetings. Undertake complex discussions and negotiations with SSG Project Managers and Client Security Officers for Key Project accounts., • Present focused technical security training for SSGs staff and external clients., • Have excellent organisational skills with the ability to manage a small team., • Have financial management skills: estimating, job costing, invoicing, and budget management., • Demonstrate a flexible approach to work and a willingness to attend site meetings and other locations when necessary. Full UK Driving Licence ONC/OND/HNC/HND/Degree in Electronic Security/Engineering (or Equivalent Government/MOD recognised qualification in electronic security). Licences Full UK Driving Licence Qualifications ONC/OND/HNC/HND/Degree in Electronic Security/Engineering (or Equivalent Government/MOD recognised qualification in electronic security). Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Delivering at Pace, • Making Effective Decisions, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • SSG Functional Competence Area 2: Physical Security (Awareness), • SSG Functional Competence Area 1: Electronic Security (Practitioner) Benefits Alongside your salary of 44,590, Ministry of Defence contributes 12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Generous Annual Leave: 25 days annual leave increasing by one day per year to a maximum of 30 days after five years of service., • Pension contribution: 28.97%, • Career Development:Benefit from continuous professional development opportunities within the security field, helping you grow and advance your career., • Company Vehicle: You may provided with a non-liveried company vehicle, eligible for personal use (taxable as a benefit)., • Equipment:Laptop and mobile phone., • Family Support:Access enhanced parental leave policies to support work-life balance during important life events., • Exclusive Discounts:Enjoy savings through the Defence Discount Service (fees apply), offerings deals on a range of products and services., • Health and Wellbeing:Receive Specsavers eye test vouchers and access on-site gym facilities (where available)., • Community and Social Perks: Join the Civil Service Sports Club (CSSC) or the Civil Service Club in London, providing access to a variety of social, cultural, and recreational activities (membership fees apply)., • On-Site Amenities:Many of our locations offer free parking, subsidised canteens, sports and social clubs, and on-site shops for your convenience. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience. Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit. At application you will be assessed against the following: Experience: CV: • Job history, • Full qualification details, • SSG Functional Competence Area 2: Physical Security (Awareness) Behaviours: • Working Together, • Making Effective Decisions, • SSG Functional Competence Area 2: Physical Security (awareness) The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Northern Ireland For jobs based in Northern Ireland, applications are welcome from all sectors of the community, but members from the Roman Catholic community are particularly welcomed, as this group is currently underrepresented in our workforce. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Sue Wright - Deputy Head Policy & Plans Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments Security Services Group_Skills Framework_v1_May08-U Opens in new window (pdf, 174kB) EXTERNAL PACK Opens in new window (pdf, 1562kB) ArmyTLBEVP Opens in new window (pdf, 3932kB) Candidate Information updated_ Opens in new window (docx, 31kB)

Bank Project Worker Defoe Court, 87 East Street, Epsom, Surrey, KT17 1AQ £14.68 per hour Hours as and when required Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Project Worker will include: • Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment, • Supporting customers in their day to day living i.e., with cooking and cleaning, • Offering advice in relation to fulfilling tenancy conditions, • Assisting customers with managing finances and welfare benefits, • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem, • Proven experience of working with vulnerable people, • A positive approach to working with young people who have a range of needs, • Good interpersonal and customer care skills, with an approachable attitude, • Effective communication skills, • Sound knowledge of action/support planning, key working, risk assessment and safeguarding, • Ability to work on your own initiative, • Basic knowledge of Microsoft Word and Excel or similar Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Customer Service, Healthcare

At MOTORS, we like to say that we know MOTORS! Millions of people come to us every month to find their next car, because we keep the car search process simple. We have hundreds of thousands of used cars listed for sale by dealers nationwide, and guides, advice, tips and reviews to help buyers find the right one. We don't just help consumers, though. For our dealer partners, we offer a unique advertising ecosystem that allows them to get their cars seen by buyers across some of the UK's biggest car search sites: MOTORS, Cazoo, eBay, Gumtree and Parkers. In 2024 we acquired Cazoo, one of the UK's most recognised automotive brands, marking the start of an exciting new chapter. We're now building on Cazoo's strong brand recognition to create the next-generation car search experience-one that's simpler, smarter, and more transparent. We're excited about what's ahead, and we're looking for ambitious, adaptable team members who thrive in a fast-moving, evolving business. We're looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business. In this role, you will facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in alignment with business priorities. Reports To: Head of Commercial Operations Contract Type: Permanent Location: Richmond UK, Hybrid About the role: You'll be responsible for managing the Salesforce product backlog, capturing business requirements, and facilitating smooth delivery across agile sprints and project cycles. This is a pivotal role that combines business engagement, agile delivery management, and product ownership. Key responsibilities will include: • Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities., • Map out end-to-end business processes, analysing and identifying areas for improvement or automation through Salesforce., • Collaborate with key stakeholders across the business including, Commercial Operations, Sales, Marketing and Finance to understand business requirements, • Ensure that business users are informed and prepared for platform changes, working with training or change teams as needed., • Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well-documented, prioritised, and ready for development., • Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role., • Knowledge of Salesforce platform capabilities and features (e.g., Sales Cloud, Service Cloud)., • Skilled at stakeholder management, requirement gathering, and translating business needs into actionable plans., • Adept at documentation and visualisation of process and customer journey flows, • Confident in managing a product backlog and running agile ceremonies using tools such as Jira., • Excellent communication and interpersonal skills, with the ability to bridge technical and non-technical perspectives. Perks & Benefits We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority. Financial reward • Competitive Pay, • Discretionary Bonus, • Pension Scheme (up to 9% Employer Contribution), • 25 days holiday per year growing with length of service, • Hybrid and UK Remote working depending on role, • Generous Family Friendly Leave, • Private Healthcare Insurance, • Private Dental insurance cover & Cashback., • Online private GP service., • Generous sick pay support, • Social & Inclusion Calendar - packed with events. Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That's why we're committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!

Key Responsibilities As a Security Officer, you will: Ensure site safety and security Protect Defence personnel, visitors, and property. Conduct patrols Monitor designated areas on foot or by vehicle, ensuring compliance with security protocols. Control access Check credentials, issue passes, and escort visitors as required. Perform searches Conduct thorough security checks on vehicles, baggage, and personnel. Respond to incidents Identify risks, manage security breaches, and escalate as needed. Assist employees and visitors Provide professional and courteous support on-site. Monitor security systems Operate CCTV, alarms, and communication devices. Manage traffic and parking Control vehicle movement and ensure safe site access. Report and document Maintain security logs and complete detailed incident reports. This role requires excellent communication and organisational skills, as well as theability to work independently and as part of a team. Shift Pattern & Flexibility This is a shift working position at 48 hours per week including breaks. The successful candidate will be expected to work nights, weekends, bank holidays etc as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will be an average of 48 hours in a calendar week, this will be 12 hour shifts each week rostered between Sun Sat. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice, (this should be no less than 48 hours). The exact shift pattern will be explained in full during the interview. Training & Development We are committed to ensuring you have the skills and confidence to succeed in your role. New starters will complete a mandatory two-week residential Foundation Course, followed by structured on-the-job training.You will have access to ongoing professional development, including an annual programme of online learning. Our dedicated Workforce Development Team will support your training needs, ensuring you continue to build expertise throughout your career. If you need to contact Defence Business Services (DBS) regarding this vacancy, please indicate that your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at Person specification What Were Looking For Are you resilient, alert, and highly organised? Do you thrive in a team-based, high responsibility environment? We need individuals who can stay vigilant, act decisively, and provide outstanding customer service in security-sensitive locations. If you have previous experience in security or customer service, we want to hear from you! You must also maintain a good level of physical fitness, as the role involves prolonged periods of standing, patrolling large areas, and responding quickly to incidents. A background in administration and strong IT skills (including Microsoft Office and electronic booking-in systems) will also be beneficial, as you will work closely with office-based personnel. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Working Together Managing a Quality Service Behaviours We'll assess you against these behaviours during the selection process: • Working Together, • Managing a Quality Service, • Communicating and Influencing Benefits Alongside your salary of 31,500, Ministry of Defence contributes 9,125 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people, they will be passionate about delivering great things for our customers. Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include: A Civil Service pension with an average employer contribution of 28.97%. A generous annual leave allowance. Ability to roll over up to 10 days annual leave per year. Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments. Special Paid Leave for volunteering up to 6 days a year. Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme to support your wellbeing. Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and Cafeterias and Shops. Entitlement to apply for Blue Light and Defence Discount Cards. Free MGS Security Uniform. This post does not offer any assistance with Relocation Allowances. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. If you align with our values and have experience in security or customer service wewould love to hear from you. At application stage you will be assessed against the following: Experience: CV including Job History and Previous Skills. At interview you will be assessed against the following: Behaviours: Working Together Managing a Quality Service Communicating and Influencing When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. Application sifting is scheduled to take place on week commencing 22/09/2025. Interviews are due to take place via Microsoft Teams and will be conducted week commencing 06/10/2025. We want to offer opportunities to all who are successful at interview for our roles, but this isnt always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : MGS Recruitment Hub Please see Further Information document attached. Attachments 20241009 - Further Information - External (4) Opens in new window (docx, 34kB) Defence Civil Service Offer (5) Opens in new window (pdf, 1562kB)

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that the entire merchant lifecycle – from initial onboarding and due diligence through to continuous monitoring and issue resolution – is managed with operational excellence and in full compliance with regulatory and card scheme requirements. This is a strategic leadership position that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end, ensuring all due diligence, risk assessments, and documentation meet internal policies and FCA regulatory standards. Oversee Know Your Business (KYB) checks, Ultimate Beneficial Owner (UBO) verification, analysis of company structure, appropriate Merchant Category Code (MCC) classification, and initial merchant risk scoring. · Ongoing Monitoring & Reviews: Develop and maintain a structured, risk-based ongoing monitoring framework for active merchants based on their risk profiles, business models, and card scheme exposure. Manage ongoing merchant due diligence reviews (e.g. periodic KYB refreshes, document re-verifications, and risk re-assessments) to ensure merchant information and risk ratings remain up-to-date. Oversee alert queues for non-transactional events such as adverse media hits, scheme notices (e.g. Visa VAMP or Mastercard BRAM warnings, these will be collaborative with the schemes compliance analyst and head of risk), changes in business status (MCC changes, ownership or business model shifts), and any watchlist or sanctions screening hits. · Transaction Monitoring & Risk Escalation: Oversee the daily review and triage of transaction monitoring alerts to identify any unusual or suspicious merchant activity. Ensure timely escalation of suspicious activities or trends to the Money Laundering Reporting Officer (MLRO) and Compliance team with thorough documentation of findings. Coordinate with second-line Risk and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools and rules. Oversee the end-to-end merchant dispute and chargeback process, making sure cases are handled efficiently, fairly, and in line with card scheme rules and timeframes. Work with fraud analysts and the Risk team to analyse fraud trends, implement preventive measures, and maintain low fraud and chargeback rates across the merchant portfolio. · Process, Policy & Controls: Maintain ownership of first-line operational risk controls related to merchant onboarding and monitoring within Cardaq’s Three Lines of Defence model. Ensure all onboarding and review documentation is complete, auditable, and properly stored (e.g. in Salesforce or similar systems) for each merchant. Proactively monitor for any material changes in merchant profiles or behaviour (such as shifts in products/services or signs of merchant laundering) and promptly escalate issues or breaches of policy to the second line or senior management. · Process Optimisation & Technology: Drive continuous improvement of processes and leverage technology to enhance efficiency and scalability in Customer Operations. Work closely with Product and Technology teams to optimise onboarding and monitoring workflows – for example, by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service-level agreements (SLAs), and escalation protocols for the team. Conduct regular quality assurance checks on the team’s work (e.g. file reviews, alert handling) and provide training, coaching, and feedback to ensure consistent high performance and continuous improvement. Foster a culture of accountability, customer focus, and risk awareness within the team. · Stakeholder Collaboration: Act as the primary first-line liaison for internal and external stakeholders on merchant risk matters. Work closely with cross-functional teams including Compliance, Risk, Sales, Product, and Legal to address merchant onboarding queries, complex cases, or policy updates. Represent the Customer Operations function in risk committee meetings, merchant review forums, and audits, presenting findings and risk metrics. . Key Requirements · Industry Experience: 5+ years of experience in merchant onboarding, merchant risk operations, or KYB (Know Your Business) oversight within a fintech, payment service provider (PSP), or acquiring bank/institution · Domain Knowledge: Strong knowledge of merchant due diligence processes (KYB, UBO verification, licensing checks), risk underwriting, MCC classification, and ongoing merchant monitoring practices · Regulatory & Scheme Familiarity: Familiarity with UK financial regulations relevant to payments (e.g. Money Laundering Regulations, FCA SYSC requirements) as well as card scheme rules and programs (e.g. Visa’s VAMP and Mastercard’s BRAM/MATCH) · Leadership: Proven experience managing teams and delivering operational results in a regulated financial environment. A track record of implementing effective controls and workflows at scale is highly desirable Desired Skills & Competencies · Risk Mindset & Detail Orientation: Operationally strong, with excellent attention to detail and a structured approach to risk management. Able to identify potential risks in merchant activities and address them proactively · Three Lines of Defence Awareness: Strong understanding of first-line versus second-line responsibilities within a Three Lines of Defence (3LoD) model, and ability to effectively fulfil first-line risk management duties · Communication & Stakeholder Management: Excellent written and verbal communication skills. Comfortable explaining risk requirements and findings to non-specialists and building strong working relationships across departments and with external partners · Analytical & Problem-Solving: Sharp analytical abilities and a solution-oriented mindset. Capable of interpreting complex data or rules, investigating issues methodically, and finding compliant solutions that support business objectives · Technical Proficiency: Experience with onboarding and risk monitoring tools/platforms (e.g. Salesforce, Sumsub, G2, WebShield, Platforma 365 or similar) and quick to adopt new technologies to improve workflows Benefits · Competitive Holidays: 30 days of annual leave plus bank holidays · Healthcare: Private health insurance for employees · Pension Scheme: Company pension plan with employer contributions · Flexible Working: Hybrid working arrangements to promote work-life balance · Professional Development: Support for training and professional certifications (e.g. ICA, ACAMS) · Team Culture: Regular team social events and a supportive, inclusive work environment · Modern Office: A modern office in central London with state-of-the-art facilities Career Development This role offers excellent opportunities for progression within Cardaq’s growing operations and risk management function. You will gain exposure to a broad range of areas in the payments industry and have the chance to deepen your expertise in topics such as: • Anti-Money Laundering & Counter-Terrorist Financing (AML/CTF): Deepening your understanding of financial crime prevention and regulatory compliance, • Fraud Prevention & Chargeback Management: Developing advanced strategies to mitigate fraud losses and handle disputes effectively, • Card Scheme Compliance: Expanding your knowledge of Visa, Mastercard and other network rules and compliance programmes, • Payments & E-Money Regulations: Enhancing your grasp of UK/EU payment services regulations and e-money licensing requirements, • Operational Leadership: Strengthening your leadership skills by driving key initiatives and potentially growing into more senior roles as Cardaq expands.

About the Role As Head of Property Services, you will provide strategic direction and leadership, turning our ambitious Housing Strategy into reality. You’ll be responsible for developing the service, achieving business goals, and utilising resources efficiently. Salary £61,000 per year Main Responsibilities • Lead and inspire the Property Services Team, ensuring high standards in reactive and planned maintenance, repairs, asset modernisation, and improvement projects for residents’ homes., • Ensure all operational activities meet regulatory requirements, with a focus on consumer standards., • Promote a culture of value for money, customer focus, and innovation, delivering services within budget and achieving operational efficiencies., • Manage both direct delivery and commissioned services, including care sites and external contracts., • Oversee modern procurement methods and legal compliance, preparing a rolling 5-year procurement programme to maximise social value., • Support and implement the asset management strategy, leading annual improvement programmes., • Engage proactively with residents and customers, gathering feedback and fostering continuous improvement., • Empower and develop direct reports and teams to achieve their best in line with organisational values and behaviours., • Collaborate on strategic objectives, annual reports, and business plans, compiling committee and board reports for property activity., • Support regulatory compliance, health and safety standards, and quality assurance in partnership with cross-functional teams., • Lead property team budget setting, monitoring expenditure, and implementing effective financial control measures., • Develop and implement new policies, procedures, and initiatives in line with sector best practice and regulatory compliance., • Analyse financial and performance data to drive service improvement and efficiency. · Extensive experience in staff leadership and management. · Strong financial management and budgetary control skills. · Formal built environment qualification (e.g., RICS). · Exceptional written and verbal communication skills, with a talent for motivating teams and driving cultural change. · Excellent analytical skills to support service improvement. · Proven experience in regulatory compliance within the housing sector, especially in construction, maintenance, and improvement. · Experience in commissioning and procuring contractors, with knowledge of legislative requirements and multi-year procurement programmes. · Outstanding organisational and collaborative abilities, able to manage competing priorities. · Expertise in developing asset investment plans that reflect resident aspirations and organisational feedback. · Track record of service improvement and organisational development. · Advanced IT skills, including proficiency in Microsoft Office and identification of business opportunities through digital solutions. · Strategic mindset with an ability to drive service developments aligned to organisational values. · Comprehensive understanding of compliance requirements in the housing association sector. · Relevant management qualification. · Experience working within the social housing sector and leading teams in direct services organisations. · Knowledge of repair and asset databases. If you’re ready to deliver innovative solutions and make a meaningful difference in the lives of residents, we’d love to hear from you. Apply today by sending your CV to or contact 07712653652 for a confidential discussion.

As the Customer Team Leader, you will ensure the Hub contact centre operations delivers the required performance, delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. Youll drive excellent service s

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. Joining our West End District means you will be leading one of our high volume stores, this could be one of Piccadilly Circus, Bond Street, Oxford Circus, Charing Cross, Kings Cross or Covent Garden REWARDS • An achievable 30% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A GENERAL MANAGER YOU'LL BE, • You'll be experienced with high volume sales and big teams, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

Daily responsibilities of a Multi Trader are: Carrying out maintenance works on domestic properties Providing a high level of customer service Using a PDA system to oragnise and complete jobsRequirements of a Multi Trader: Must have a full UK driving licence Must have previous social housing ex

When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, social and environmental impact. To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on t

Research Director (Brand) Market Research, Insight Consultancy Southwark, Hybrid Flexibility £70,000 Base + Gold standard benefits The Company: Harnham have exclusively partnered with a leading data, insights and consulting company. The organization expertise covers brand, innovation, creative, media, commerce and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers. The Role: As a Research Director, Brand you will be responsible for the following; • Developing collaborative, strategic partnerships with clients and driving the strategy of some of the world’s leading brands, • Leading ongoing brand equity programmes, communications development and increasingly, groundbreaking research techniques, such as neuroscience, media & digital, social media and brand analytics, • Proactively building a wide and exciting network across the organization, in order to provide holistic answers to our clients’ business questions, • Ensuring overall client happiness and revenue growth, • Inspiring the team and giving direction to your account team/s, • Ensuring penetration across product/service portfolio with cross/up-sell including innovations Skills and Experience: • Experience working with global clients within fast-moving sector/s, • Brand tracking and brand communications experience, • Experience having worked in either research agency, client side or agency planning environments using quantitative datasets, • Experience managing and inspiring teams in a previous role/s or ready to take the step up, • Passionate about growing and developing your team, by being an inspiring leader and managing junior members The benefits: As a Research Director (Brand) you can earn up to a base of £70,000 + plus an aggressive benefits package How to apply: Please register your interest by sending your Resume to or via the Apply link on this page

DIRECTOR OF CONTRACTING UK / IRELAND REMOTE UK EXCELLENT PLUS 20 % BONUS PLUS AMAZING BENEFITS Our Customer: We’re recruiting EXCLUSIVELY on behalf of a leading global travel company recognised for its innovative, fast-paced, and tech-forward approach to the tourism industry. With a footprint in more than 120 countries and an impressive international team, they continue to set the benchmark for delivering smart, streamlined services to partners and customers around the world. With a strong emphasis on commercial performance and product development, they are now looking for an experienced and driven Director of Contracting UK / Ireland to lead strategic initiatives and supplier relationships across the region. In return, you’ll enjoy excellent benefits, including a highly competitive salary, remote/flexible working model and access to private medical exclusive industry discounts and company-funded social events. Job Description: In this role, you will lead the hotel supply strategy across the UK and Ireland, managing a senior team and working closely with internal stakeholders and hotel partners to drive commercial performance, strengthen market competitiveness, and deliver long-term value. • Lead, coach, and develop a high-performing contracting team to meet strategic objectives, • Define and implement the hotel partnership strategy in line with business goals, • Build and maintain strategic relationships with key hotels and chains to drive long-term value, • Negotiate competitive rates, inventory, and availability to maximise sales performance, • Analyse regional portfolio performance to identify trends, gaps, and growth opportunities, • Align contracting efforts with demand trends and overall business growth strategies, • Collaborate with peers across Northern Europe to ensure consistency and share best practices, • Work cross-functionally with Sales, Revenue, Marketing, Finance, and Operations teams, • Promote the company's value proposition to secure and strengthen supplier partnerships, • Drive improvements in contracting processes through data-led decision-making and internal initiatives Experience Required: • Minimum of 5 years’ experience in hotel contracting and team management, with a proven track record in hotel partnerships and commercial management within the UK and Ireland market, • Strong negotiation and relationship-building skills, able to develop and maintain trusted partnerships with hoteliers and colleagues, • Proactive leader with the ability to motivate and delegate effectively within a team environment, • Excellent attention to detail, with well-developed written and verbal communication skills for internal and external stakeholders, • Able to perform well under pressure, driven by targets, and motivated to succeed, • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook, • Skilled in managing expectations and communicating clearly and promptly both internally and externally, • Willingness to travel within the region as required Benefits and Perks: • Great basic salary, • 25 days of annual leave, a day off on your birthday, enhanced parental leave, and one volunteering day off, • Hybrid or Remote working environment with a smart casual dress code and a meal allowance on office days, • Private medical insurance, gym membership, flu vaccinations, eye test contributions (plus £45 towards frames), and access to an Employee Assistance Programme, • Family and friends’ hotel discounts, travel discounts, Eurostar, and Merlin Entertainment concession fares, • Cycle to work scheme and access to a variety of training and development courses, • Reward and recognition scheme (Star Awards), company-funded social events, and a long service award Click here to apply for this Director of Contracting UK / Ireland job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent. IMPORTANT • If this role ticks your boxes and you’ve got the relevant experience, then click and apply, • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now ___, • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now, • Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles, • Please visit our website ___ for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.

VHR are an international recruitment company specialising in the Aerospace & Aviation, Formula 1 & Automotive, Precision Engineering & Manufacturing, and Marine industries. We need enthusiastic individuals to join our business as Trainee Recruitment Consultants and become our future top performers! Are you… A confident, driven self-starter looking to build a successful career? Dreaming of a competitive and challenging career, but lacked the support to get the results you’re capable of? Wanting to work for a company that genuinely wants you to succeed and empowers you? Become a Successful Recruitment Consultant We are looking for individuals to join our team of technical recruitment consultants and begin your journey to becoming highly successful in your recruitment career, with the ability to earn commission from day one! Your initial focus will be finding and building relationships with candidates around the globe. After completing the initial training programme, we offer multiple career paths and professional development based on your personal goals. By joining us as a Trainee Recruitment Consultant, you will receive: • The salary for this position is £25,750 annually + uncapped commission, • Ongoing professional development, • Private healthcare scheme, • 21 days annual leave (with the ability to earn additional annual leave), • Hybrid working between office and home, • Monthly company social events, • Incentive schemes and company paid weekend trips, • Top Performer Dinners To become a Trainee Recruitment Consultant, you will need: • A positive ‘can do’ attitude and a determination to succeed, • Previous customer service or sales experience, • Self-motivated and results focused, • Organisation skills whilst being flexible and adaptable, • An outgoing, involving and empathetic personality who can listen as well as talk, • A competitive nature, determination to succeed and the ability to handle rejection

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Senior Supervisor to join our team in London. Location: EC2M 4UJ Rate of Pay: £34,000 - 36,000 depending on experience Working Pattern: Monday - Friday , 40 hours per week Key Responsibilities: Food and Service Development • • Coordinate the entire operation of the restaurant during scheduled shifts., • Meet and greet customers and be a presence in the restaurant., • Oversee the table booking system to ensure maximum use of tables., • Advise customers on menu, describing food choices and food style and making suggestions for wine choice., • Ensure that the client expectations of food and food service are consistently delivered in line with the CH&CO brand., • Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards., • Continually monitor the service and food provided in the restaurant, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality., • Check stock levels and order supplies., • Act as the first point of reference for all customer comments and concerns and take any necessary action. Where necessary respond to customer complaints and provide service recovery and follow through., • Actively gain customer feedback and to use the information to improve the food and service offering., • Work with the Restaurant Manager to ensure the restaurant achieves financial targets., • Understand and interpret the relevant financial control systems., • Organise and supervise the shifts of waiting and cleaning staff., • Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards as set out in the appropriate CH&CO manual., • Provide induction, initial skills and on the job training for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards., • Manage and report staff absence, timekeeping, sickness as necessary and provide the information to the relevant department in CH&CO., • Provide feedback and coaching to any member of staff ensuring that all team members are aware of CH&CO standards and requirements and carry out their jobs to the best of their ability in a timely and efficient manner., • Work with the Restaurant Manager to maximise sales at the restaurant, • Maximise sales at the restaurant through effective up selling and marketing promotions., • To keep up to date with all COSHH and HACCP procedures and methods., • Ensure that all employees adhere to the uniform standards., • Take responsibility for personal development looking for opportunities to expand knowledge of industry trends in food and food service, leadership and management practices, • To attend training courses and attend CH&CO meetings when necessary What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Long service awards, • Access to some great high street discount vouchers

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

Job Title: Womenswear Designer - Jersey Product Reporting to: Head of Knit, Jersey and Swim Location: London Contract Type: 1 Year Fixed Term Contract, Full time, 37.5 hours per week About the Company: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: We’re hiring a Womenswear Designer with strong expertise in Jersey to support the Senior Designer in creating original, beautiful, and high-quality products that reflect our brand DNA. The ideal candidate will be trend-aware, commercially focused, and able to help deliver collections on time and within target margins to maximise sales potential. Responsibilities: • Has a clear understanding of the ME+EM Brand positioning and assists the wider jersey team to create & design product that appropriately reflects the brand & customer requirements., • Works with the senior member of the jersey team to build stories, produce mood boards, research fabric and colour palettes for each story., • Assists the more senior members of the team to aid their design developments and spread workload., • Is able to respond well to direction and interpret design briefs with pace., • Responsible for designing own styles from initial research, through detailed sketches, artwork and spec packs, working with suppliers to develop the first prototype., • Assists more senior team members in tech pack creation when required., • Manages the presentation of own Jersey team styles in Sketch & Swatch meetings and preps for senior team members when required., • Manages presentation of own styles in the Proto meetings., • Considers the best styling for each piece to showcase it’s part of the Fashion Lego and appropriateness for the collection., • Is capable of taking an objective view of developments in selection meetings and deciding whether they are right to be included in the collection., • Offers suggestions, with the guidance of senior team members to improve the styles where relevant to improve commerciality, price or delivery., • Proactively presents lab dips, colour options, inspiration in Proto meetings to support the decision-making process., • Manages the actions from the Sketch & Swatch, Proto, Intake meetings in a timely fashion., • Anticipates and meets the customers’ needs through the customer and sales feedback and uses this to appropriately influence designs and to contribute to the overall jersey team output., • Attends fit sessions and works with the Garment Tech & Buyer to ensure all styles are reviewed in accordance with the brand DNA, cost and quality., • Always considering - flattering, function, forever., • Aware of company and competitor product and retail prices and is capable of working on design developments to achieve price targets., • Understands and achieves company and style critical paths., • Is decisive to avoid blockages to critical paths and collaboratively works to resolve these. External awareness: • To ensure that new trends are identified and included in the range as appropriate., • To build own trend awareness through inspiration shopping and other mediums; constantly looking for new sources of inspiration., • Continually seeks to keep abreast of new technologies, trends, suppliers and techniques., • Seasonal store visits – with Design & Technical to ensure brand KPI’s are consistently achieved., • Sourcing fabric & trims that meet the ME+EM customer expectations (washable, non crease, luxurious, a point of difference)., • Meeting suppliers/ travel where appropriate to develop new styles/ fabric/ trims., • Attendance at Fabric Fairs where possible and conducive to jersey team output. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Company Description Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, where support, encouragement, and motivation are the keystones of our collaborative environment. Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. With our 360° portfolio of high-value consulting services, we seamlessly combine first-class sector expertise with a wide range of cross-industry capabilities. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen. Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span, business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences helping them to positively transform to become modern, innovative organizations that thrive in a sustainable way. Our commitment to excellence and our people is underscored by recognition we have received in the UK’s Great Place to Work accreditation process. In 2024 we are proud to have been recognised in the following Best Workplaces categories; Large organisations, Wellbeing, Development and a Best Workplace for Women. Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

At Champion Data, our dedicated team are united by sport and driven by data. We strive to revolutionise and transform sport data globally by leveraging our cutting-edge technology and expert team, ensuring we deliver the best possible outcomes for our partners and clients. About the job We’re building the next generation of our Sport Data Platform — and we need a Senior Product Manager with real-world European sports and betting experience to help us shape it Reporting to our Chief Product Officer based in Melbourne Australia and working directly with our CTO in the UK, you’ll combine product expertise with deep market knowledge to ensure our platform is competitive, relevant, and commercially successful. You’ll conduct client research, develop user personas, identify product gaps, analyse competitors, and guide feature development — bringing the voice of the market into every decision we make. This role is perfect for someone who thrives at the intersection of product strategy, industry insight, and hands-on delivery. Key Responsibilities • Lead product planning and delivery for the Sport Data Platform, • Bring expert knowledge of European sports and betting markets to guide strategy, • Conduct market and competitor research to identify gaps and opportunities, • Develop detailed customer personas and map user journeys, • Translate research findings into clear requirements for engineering teams, • Act as a product ambassador in client meetings and industry discussions About You • 5+ years in product management, product ownership, or senior product specialist roles, • Direct experience in sports betting and/or European sports industry, • Proven track record delivering complex platform or data products, • Strong analytical skills and experience with persona development and product gap analysis, • Confident communicator with both technical and commercial teams Please note that this is a hybrid role. The successful candidate will need to spend a couple of days a week with our team in either London or Leeds. Tell me more about Champion Data For over 20 years, Champion data has been at the forefront of delivering sports stats globally.With a global presence in Australia, the USA, the UK, and Asia, we specialise in real-time data collection, storage, analysis, distribution, and visualisation. We track every play and movement, delivering unbeatable game intel through seamless integration systems. Our unrivalled visual packages, in partnership with leading media outlets, ensure a sensational sports broadcast experience. We work across numerous major sports, including AFL, NRL, Football, Horse Racing, World Netball, LIV Golf, Tennis, and Lacrosse. As we continue to expand globally, we aim to solidify our position as the leading sports data company. At Champion Data, our people are at the core of our success, driving the innovation and passion that underpin our company culture. By joining our team, you will be part of a motivated group with a ‘can-do’ attitude, eager to embrace challenges and committed to personal and professional growth. At Champion Data we will enable you to be your own champion. Our Core Values: To challenge the Playbook / To be an Elite Partner / To Champion Team Why Join Champion Data? We offer flexible hybrid working arrangements, financial support for setting up a remote workspace and a strong focus on health and wellbeing. Our team culture is vibrant and supportive, including regular social events, team lunches, and more. We also provide extensive employee benefits, including access to our wellness program and additional leave through Mindful Me Days. What benefits does Champion Data offer the team in the UK? • Mindful Me Days: Four days per year dedicated to your wellbeing, • Flexible Working: Our team works globally in a hybrid environment, which includes two weeks per year, during which you can work remotely from anywhere worldwide., • UK Office: Access to a co-working space in Soho, London., • Our spaces: all of our offices have great end-of-journey facilities; including showers, wellness/prayer room & games, • Employee Assistance Programs: 24/7 Access to financial support and counselling, • Wellness Incentive: To help support your home office setup or contribute towards a wellness activity/service of your choosing, • Get to the Game: Funds towards tickets for you and your family/friends to attend sporting events globally., • Advance You Learning and Development: Annual budget to spend on learning and development activities plus Brain Block Time, this is time set aside monthly to learn or study., • Go1 Learning: Access to an external learning platform Go1, • Social Events: Including an annual Family Day & Volunteer Day, • Paid Parental Leave When you join Champion Data, you will have the opportunity to step into a fast-growing, dynamic business during an exciting period of expansion. Each day brings new challenges and opportunities to collaborate with diverse clients across the sports, technology, and broadcast media industries. We look forward to hearing from you and welcoming you to Champion Data. #thestorybehindthegame

ABOUT THE ROLE At Drake’s, we have always taken the scenic route - crafting garments with character, quality, and soul. Our online journey started organically, but now it’s time to raise the bar. We are looking for a Head of E-Commerce Growth to lead our digital charge across the globe. This is a unique opportunity that offers individuals a chance to be part of a brand that is influential across generations and demographics This isn’t just another “e-comm role”, you will own the end-to-end experience on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead our global e-commerce strategy - from vision to execution. · Champion the digital roadmap across the business, bringing creativity, rigour, and ambition. · Balance tradition and innovation: honour the Drake’s brand and heritage while building a digitally forward, high-growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests, UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer Experience & Operations · Own the full post-purchase experience: customer service, fulfilment, returns, and retention flows. · Work closely with ops to deliver a seamless experience from checkout to doorstep. · Support our retail and studio teams to enhance the omnichannel journey and visual storytelling. WHO YOU ARE · A digital native with 5+ years leading DTC fashion e-commerce teams, preferably on Shopify Plus. · Experienced across site merchandising, UX, performance marketing, and international expansion. · Analytical and creative in equal measure - you know your numbers, but you also know great storytelling. · A hands-on leader who can zoom out to see the big picture, then roll up your sleeves to make things happen. · An effective collaborator who thrives in cross-functional teams and brings out the best in others. Your Toolkit · Proven track record scaling premium/luxury digital retail operations. · Strong grasp of performance marketing (Google Ads, Meta, Pinterest) and SEO best practices. · Experience managing organic social, content planning, and digital brand storytelling. · Confident with GA4, Shopify Analytics, heatmapping tools, and CRM/data platforms. · Knowledge of internationalisation, localisation, and global fulfilment strategies. Your Success Will Be Measured By · Revenue growth and profitability (CM3) of e-commerce. · Customer acquisition and lifetime value. · Growth of organic reach - SEO, social, and database expansion. · Improvement of key UX and retention metrics. WHY DRAKE’S? Drake’s is a brand that celebrates craft, character, and considered style. Joining our team offers individuals a unique opportunity to be part of a company that masterfully blends traditional British tailoring with a relaxed, modern aesthetic. We believe digital can be as charming as bricks-and-mortar. Our global presence, coupled with our continuous expansion would prove this to be an exciting opportunity. If you want to build something meaningful, love great clothes, and thrive on making digital experiences memorable, we would love to meet you.

Role Summary The Service Delivery Manager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone who has a working and in depth understanding of payroll either from a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: • Has a proactive and consultative role in solving payroll related issues in customer service, driving continuous improvement of customer processes, and adding value to the customer., • Monitor, analyze, report & follows up, on operational KPI’s around service excellence and customer satisfaction for own clients and takes immediate corrective actions whenever there is a risk of operational KPI’s or SLA’s not being met., • Proactively drives offshoring and nearshoring transition activities for own customers., • Ensures that customer documentation such as OPM and control framework is always up to date., • Acts as the operational single point of contact/escalation for named customers., • Has a solid understanding of payroll processes end-to-end, the agreed delivery scope and responsibilities and ensures compliance with these tasks and processes., • Prepares monthly service reports to named customers and organizes service meetings according to agreed governance model., • Analyses / monitors, reports, follows up, on customer specific financial KPI’s such as hours on WBSE, actual client margins vs. targets and takes corrective actions together with delivery teams in case of negative margin gaps., • Has a good understanding of the customer contract, billing principles, SLA’s and related service credit schemes. Ensures that all services are accurately billed in a timely manner with PO coverage to ensure a prompt payment from the customer. Resolve any invoice discrepancy in a timely manner., • Manages and follows up on change orders from start to end of process ensuring all aspects of the process are agreed and approved by both the client and Zalaris for own clients. Personal Skills And Requirements • Experience from working with and in-depth understanding of payroll and personnel administration, payroll accounting and payroll processes end-to-end., • Experience in outsourcing of HR /payroll, accounting, IT or other business functions either from service provider or customer side, • Minimum of 2 years’ experience in managing customer relationships., • Experience in process and RPA improvement, • Solid understanding of customer expectations in service business, • Business and service minded, analytical and customer focused., • Ability to prioritize, plan and be structured to deliver timely and positive results. Excellent problem-solving skills, • Knowledge on employment laws and other relevant payroll related regulation, • Proactive and energetic, • SAP HCM experience What We Offer - Financial Benefits • Customer and Employee Referral schemes, • Occupational sick pay (2 months), • Occupational maternity leave package (12 weeks), • Life assurance (3x basic salary), • Employer pensions contributions of 5%, • Bonus scheme with accelerators, • Private Medical Insurance (with option to add dependents), • Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications) Financial rewards for long service and achievements, • Free eye tests, • Monthly ZALOTTO! (£100 cash prize draw) What We Offer - Non Financial Benefits • Work-life balance and flexibility ethos, • Strong leadership with an open-door policy, • Non-hierarchical approach to people management, • Company social and team bonding events, • Annual Leave Purchase Scheme, • Additional leave for Long Service (+1d holiday from start of 5th year of service) Sabbatical, • Corporate branded merchandise, • Employee recognition program, • Zalaris mentorship program, • Employee Assistance Programme (Health Assured), • Paid time off for community volunteering, • Retirement (financial) information pack (from our pension provider, 6 months prior to retirement) Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris

Join us as a Senior Business Analyst. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. Unlike traditional contractors, where you are hired by the client, you remain a permanent employee of Peregrine, with access to all our standard benefits: • A Permanent Position in a Market-Leading Workforce Solutions company, • Life Assurance, • 5% annual bonus, • Pension Scheme – Employer matched to 5%, • Voluntary Benefits– Health Cash Plan, Dental, Will Writing etc, • Annual Leave – 23 days rising to 27 with length of service, • Sick Pay – Increasing with length of service The Role: This role is for the Customer Payments Evolution (CuPE) project, which focuses on modernising and enhancing the UK's retail payments landscape to better meet consumer needs and support financial inclusion. This project aims to ensure that payment methods are quick, secure, and cost-effective, while also promoting innovation in the space. Requirements: • Business Process Modelling: Ability to create models that represent business processes, workflows, and systems utilising the BPMN notation and Visio., • Outputs Required: Process Models compliant with BPMN and created in Visio at the various levels requested by stakeholders, • Requirements Elicitation: Proficiency in gathering and documenting business requirements through various techniques and well versed in both waterfall and agile techniques., • Outputs Required: Business and Solution requirements utilising Bank templates for BRDs, User stories, use cases etc. These will be tracked and managed in Jira., • Analytical Thinking: Ability to analyse complex data and business processes to identify trends, issues, and opportunities., • Outputs Required: Appropriate Papers as directed by stakeholders within the project., • Data Analysis: Experiencing in using data analysis tools and techniques to extract meaningful insights., • Outputs Required: Data Mapping, Data Models utilising Bank standards and templates., • Communication Skills: Proficiency in conveying ideas clearly and effectively to stakeholders, both verbally and in writing., • Problem-Solving: Aptitude for identifying problems and developing innovative solutions., • Stakeholder Management: Ability to manage relationships with stakeholders at all levels, ensuring their needs and expectations are met., • Adaptability: Flexibility to adjust to changing business needs and requirements., • Technical Proficiency: Knowledge of relevant BA software and tools such as Visio, Jira, Balsamiq, etc., • Experience with ISO20022 is highly desirable. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit for our clients as we assist them in becoming more diverse.

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Join us as a Head of Data Service Provider at Peregrine Resourcing. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. How Specialist Talent Works: At Peregrine, we find the best talent for our clients. As a permanent employee of Peregrine, with access to all our standard benefits, you will be deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. This is a critical leadership role responsible for ensuring that our data platforms, services, and integrations are secure, scalable, and aligned with national energy and digital transformation objectives. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governance, service reliability, and innovation. Your leadership will be instrumental in shaping the data strategy that underpins our smart metering ecosystem, ensuring it delivers trusted, high-quality data services to support operational, regulatory, and customer outcomes. Working across delivery, technology, commercial, operations, and regulatory functions, you will embed data services as a strategic enabler of decision-making and transformation. You will champion a data-first approach, ensuring our platforms and services are integrated, secure, and future-ready. You will also hold suppliers to account for delivering robust data service roadmaps that meet evolving business and customer needs. This role is pivotal in shaping the future of smart metering data services and ensuring our data capabilities operate as a strategic enabler of national energy objectives. Responsibilities: • Data Service Strategy and Leadership – Define and communicate the strategic vision for data services, ensuring alignment with organisational goals, industry trends, and regulatory obligations., • Team Leadership and Capability Development – Lead and develop a high-performing team of data service experts, fostering a culture of accountability, innovation, and continuous improvement., • End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to performance, compliance, and evolution., • Driving Performance and Accountability – Set clear expectations for data service quality, reliability, and compliance, holding internal teams and suppliers to account., • Enabling Transformational Change – Provide leadership on data service enablement for major transformation programmes, ensuring data is a trusted enabler of secure and scalable change., • Stakeholder Engagement and Influence – Represent the data service function in executive, regulatory, and industry forums, building trusted relationships and influencing strategic direction., • Cross-Functional Collaboration – Ensure data service decisions are integrated across business, technical, operational, and regulatory domains., • Governance and Standards Leadership – Lead data governance activities, ensuring consistent application of standards, frameworks, and best practices., • Supplier and Partner Management – Ensure suppliers deliver against data service roadmaps, technical quality, and service outcomes., • Investment and Roadmap Planning – Shape business cases and investment proposals for data service initiatives, ensuring strategic coherence and value for money. Skills & Experience: • Proven Leadership in Data or Technology Functions – Experience leading data service or technology teams in complex, regulated environments., • Strong People Leadership – Ability to inspire and grow high-performing teams, building capability and confidence across the organisation., • Track Record of Leading Complex Change – Experience driving data-related transformation programmes with significant business and regulatory impact., • Strategic Thinking and Decision-Making – Ability to balance long-term data strategy with short-term operational needs., • Commercial and Business Acumen – Understanding of how data services support business outcomes and value delivery., • Executive and Stakeholder Engagement – Skilled communicator, able to influence and build trust with senior stakeholders and regulatory bodies., • Governance and Standards Expertise – Experience establishing and leading data governance and compliance frameworks., • Supplier Management – Ability to hold suppliers accountable for data service quality, innovation, and roadmap delivery., • Excellent Communication Skills – Able to convey complex data-related information clearly to technical and non-technical audiences. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we’re always ready to help each other out. And we believe that our work can benefit society – whether it’s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we’re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.

AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid working, and a competitive salary and range of benefits. Finance Adviser Manager This is a great opportunity to ensure the continued growth and compliance within our team of advisers. In this role, you will be leading and motivating a team of Independent Financial Advisers to deliver holistic financial planning advice for our clients. Your position will be to inspire the team to deliver revenue growth and profitability, as well as ensuring compliance to AFH and regulatory standards. As our Finance Adviser Manager, you will be responsible for: • Managing and motivating a team of Independent Financial Advisers, based across the UK, in line with the AFH behaviours and values whilst acting in line with the AFH Vision statement, • Ensuring the team deliver high quality, holistic advice to clients and achieve good outcomes in line with FCA guidelines, including Consumer Duty, • Motivating the team to ensure team KPIs are met, with a focus on organic growth, client and adviser retention and delivery of good customer outcomes, • Ensuring advisers are trained and fully competent to deliver holistic advice in line with the AFH T&C Scheme. Supporting and developing advisers to achieve and maintain Competent Adviser Status, • Reviewing client feedback, including complaints, breaches and client surveys. Making positive improvements and deliver good client outcomes, • Supporting pre-approvals checking, file checking pre and post-sale as required by the business. Ensure yourself and Advisers maintain adequate CPD records, • Maintaining your own personal competence to deliver the training and competency scheme, • Regularly review business development plans, Adviser performance (including completion of annual client reviews), • Proactively work to retain advisers, identifying areas of risk. What we are looking for in our ideal Finance Adviser Manager: • Demonstrable experience of building and managing successful teams, • Strong understanding of FCA regulatory requirements, such as consumer duty and treating customers fairly, • Skilled at understanding and manipulating data, • Qualified to minimum OCA Level 4 Diploma standard, • Previous Sales Management and Training & Competence Management experience, • Relevant industry supervision qualification would be desirable – H15, J07 or AF6, • Accomplished communicator with experience of interacting effectively with both individuals and groups, • Ability to attain SPS. Benefits and Perks at AFH • Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service., • Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties, • Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit., • Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service., • Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits., • Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals., • Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses. Apply today to register your interest in joining our team, or learn more about the ___ and what it is like to work here via our ___.

Curiouser is a one-stop family hub in Hampstead, designed to ignite children’s self-discovery. With a comprehensive curriculum, parental support, and a flexible approach, we empower every child with out-of-the-box experiences designed to uncover their unique potential. Our new family hub is designed to create and maintain bonds within the community and to provide a safe space for new and experienced parents as well as their little ones. Job Title: Early Years Facilitator Hours: Full/part time/Freelance Company: Curiouser Group Ltd Location: Hampstead/Various London Locations, with exciting opportunities for international travel to support overseas teaching projects Curiouser is seeking enthusiastic and creative individuals to join our team as an early years facilitator for general day-to-day group and private classes, Birthday Parties and Camps. We are a dynamic organisation dedicated to providing immersive and engaging experiences for children that blend fun with learning. We run a wide range of classes and so we are looking for anyone with a drama, arts, music, dance or general facilitation background. Responsibilities: • Facilitating group/private classes to children between the ages of 6mo-6yrs, • Learning and delivering class plans to a high standard, • Writing class plans in line with your personal skill set and the needs of the company, • Maintaining good customer relations, • Contributing creative ideas to the company, • Executing administrative tasks e.g emails, phone calls, general reception duties etc, • Cooperating with the marketing team to execute on site tasks including shooting videos/ taking photos for social media etc, • Working closely with the existing team in order to maintain the smooth running of operation, • Any other tasks required in line with the job role e.g packing for classes, preparing materials, packing down and cleaning up post class etc Birthday Parties: • Facilitate Birthday Parties: Lead and facilitate birthday parties for children, ensuring a fun and memorable experience for the birthday celebrant and their guests. This may include leading games, activities, and crafts, as well as ensuring the safety and enjoyment of all participants., • Set up wide variety of party materials, • Deliver a range of creative art activities for children aged 1-7 with energy and enthusiasm, • Help manage time and organise party logistics, • Assist with smooth running of party catering and cake, • Engage with adult guests and provide information, • Share knowledge and help Curiouser market where necessary, • Clean up the space and materials when required Camps: • Facilitate/ assist classes during Camps, • Our camps happen during school breaks throughout the school year for children ages 3-7 yrs, • Facilitate pre-made lesson plans (depending on your ability) of different disciplines, these include:, • Art, • Music, • Drama, • Dance, • Cooking, • Science, • Facilitate lesson plans to a high standard delivering fun and educational content to attendees., • Provide support to fellow facilitators during camps, • Ensure the ratio of adults to children is kept at the proper level, • Assist/facilitate in the smooth running of the schedule for the day, • Maintain a Safe Environment: Ensure the safety and well-being of all participants by adhering to safety guidelines and protocols at all times., • Provide Excellent Customer Service: Interact with clients and participants in a friendly and professional manner, addressing any questions or concerns they may have and ensuring a positive experience for all involved., • Liaising with parents to inform them of what subjects were covered and how their child was that day, • Assist with Set-Up and Clean-Up: Help set up and organise materials and equipment for classes, as well as assist with cleaning and tidying up afterwards/resetting rooms for the next lesson. Essential Qualities: • Experience working with children in a group setting, such as teaching, childcare, nursery or camps, • Strong communication and interpersonal skills., • Creativity and the ability to engage children in fun and educational activities., • Reliable and punctual., • Ability to work independently and as part of a team., • Flexibility to work weekends and holidays as needed., • A positive attitude with a solutions-driven approach to problems, • A genuine passion in working with children, • Must have an enhanced DBS check with updated services, • Profound understanding of the importance of Safeguarding children and young people, • A bubbly and outgoing personality, • Proactive and eagerness to learn, • High energy to bring to every task Preferred Qualities: • Background in early years education, • First Aid certification., • Specialised skills such as, ability to play an instrument, magic tricks, etc., • Background in the arts Hours: Ad Hoc/ freelance work available Best suited for someone looking to fit work around pre existing commitments. Rate of pay: Depending on experience

Location: On-site at Old Spitalfields Market Bakery, and our team office Salary: TBC Reports To: CEO Job Type: Full-Time Summary of Role To lead recipe development, product launches, and quality management across our bakeries. This role blends creativity and structure. You’ll bring crumbles to life while maintaining the standards that make us proud. You’ll be at the heart of what we serve, developing recipes, improving existing products, managing quality control systems, and training our teams to deliver consistently excellent food. Who we are Humble Crumble is a female-founded crumble bakery - the first of its kind. We currently have five bakeries and are looking to expand across the UK. We are a high-growth company that changes quickly and is always looking to be the best in our industry. We pride ourselves on focusing on one thing so that we can be the best at it. We want to provide the best product and exceptional customer service and strive to create a positive work environment. Who you are You’re confident in the kitchen, in front of a camera, and in front of a team. You balance creativity with organisation and love seeing a good idea become a great product. You care about getting the details right, from allergens to labels to training documents. You’re proactive, people-focused, and excited to help shape a growing food business. Essential Skills • Minimum 2 years in a commercial kitchen or bakery setting, • Proven experience in food quality management e.g. experience in a product technical team or food science degree., • Experience developing packaged food or grocery ranges. We are looking to expand within the CPG space, so knowledge of creating a CPG is essential., • Experience sourcing and maintaining relationships with co-manufacturers., • Strong understanding of food safety systems, allergens, and traceability., • Level 3 Food Hygiene qualification., • Comfortable leading, training and presenting on camera., • Experience in recipe and menu development., • Familiarity with costing, stock systems, shelf life testing, food labelling and supplier management, • Confident using Google Sheets. Key Responsibilities Product Development • Own the end-to-end process of developing monthly specials and all menu items., • Lead the development of new ranges, including Bake at Home and packaged products., • Continuously improve existing recipes for consistency, quality, and efficiency., • Calculate costs for every special, monitoring ingredient pricing and supplier shifts., • Use our bakery in Old Spitalfields Market as your hub for testing and collaborating with the bakery team., • Train bakery managers monthly on upcoming specials and create clear guides for the wider team., • Support our Social Media Manager with monthly specials shoots and product-focused content., • Talk about your creations in our new monthly YouTube series (including ‘Behind the Crumble’ and ‘Humble at Home’)., • Develop bespoke crumbles for events and brand collaborations. Quality Management • Maintain quality standards across all bakeries, from prep to presentation., • Conduct internal audits with the Operations team and ensure follow-up actions are in place., • Lead quarterly quality control seminars for bakery teams, and train team members to be quality control leads at their sites., • Monitor and resolve recurring customer complaints related to product quality., • Review, file, and update supplier specification sheets to ensure diet and allergen requirements are met., • Map allergens for all specials, update matrices, and communicate changes to the team., • Oversee traceability for packaged goods (e.g. crumble pouches) and train new sites on these practices., • Track cook loss data to help prep planning and reduce waste., • Arrange shelf life testing and create supporting documentation for audits., • Create compliant packaging labels and maintain up-to-date spec sheets for all retail products., • Act as the company’s key contact for supplier relationships, handling quality issues, sourcing new ingredients, and negotiating pricing., • Coordinate with Operations to launch new menu items into systems and print updated menus., • Maintain and update stock systems when specials change., • 5 working days per week, typically Monday through Friday., • Based primarily at Old Spitalfields Market and our nearby team office, with some site visits., • Balanced schedule of hands-on development, admin, and team support., • A consistent work schedule, Monday–Friday with occasional weekends, • Access to unlimited CBT and therapy through our wellbeing provider, • Private healthcare (opt-in) after probation, • Free crumble, • 28 days holiday per year, including bank holidays, • Ongoing training and development (e.g., HR mentoring) To apply, please email your CV, cover letter and a portfolio to: 📩 Your portfolio should include examples of your work across both pastry and packaged goods.

The Company Maison Margaux, a fast-growing luxury British homeware brand, offering the rental of beautiful linens, tableware, cutlery, and glassware for a diverse range of weddings and events, accommodating gatherings from 20 people up to 750. Role Overview As the Events Rentals Assistant Manager, you will play a key supporting role within the Rentals team, working closely with the Rentals Manager to ensure the smooth and efficient delivery of all rental events. This position involves a blend of administrative coordination, operational support, and client-facing responsibilities. You will be instrumental in helping maintain day-to-day workflow, coordinating bookings and logistics, and serving as a key point of contact for clients to uphold our high service standards. Your contributions will help ensure each event runs seamlessly from planning through to execution Key Responsibilities: • Assist the Rentals Manager in managing daily operations, rental enquiries and stock management, • Liaise with clients from initial inquiry through to post-event follow-up, ensuring clear communication and a high standard of customer service, • Manage, develop, and support the training of rental team members, • Grow revenue from existing clients by maintaining strong, professional relationships and proactively identifying opportunities for repeat bookings, • Bring a creative eye to the curation of tablescape designs, that align with client visions and elevate the overall event aesthetic, • Assist with the preparation of client proposals, invoicing, and general administrative tasks, • Anticipate potential issues and respond proactively to last-minute changes or challenges Requirements: • Previous experience and passion in Events, • Strong leadership with the ability to motivate and engage teams, • Excellent interpersonal and communication skills with a client-focused approach, • Highly organised, with excellent attention to detail and the ability to prioritise effectively, • Proactive and resourceful, with a hands-on approach to problem-solving, • Proficient in administrative tasks such as Excel and Outlook, • Team player with a strong work ethic What We Offer: • Hybrid Working (1 or 2 days from home), • The opportunity to be a part of an exciting and rapidly growing brand., • Career progression opportunities for the right candidate who is driven and keen to grow in this field., • 20 days annual leave; Holiday entitlement increases with years of service up to 30 days, • Employee discount., • Fun working environment; social and charitable activities throughout the year.