Social customer service jobs in United Kingdom - Page 3

Contact Centre Service Lead - Westminster, London. We're looking for a kind, compassionate and resilient Contact Centre Service Lead to join our Central Social Care Service in Westminster. As member of the customer call centre be the first point of contact for customers and staff through out the org

Craft, Creativity and Community – we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Chef De Partie to work in our central production unit. Location: SW19 8LG Rate of Pay: £35,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 06.00 to 14.30 (option to start at 05.00 to do the breakfast shift) Key Responsibilities: • Catering for workplace food production that caters for 2,000 people per day. This includes a daily hot food menu that fits into a rotation of global food concepts, • Cold salad bar & sandwich preparation, • To develop and plan menus that are in line with client and customer needs, • To produce food in a timely fashion to ensure smooth service to the customers, • Work effectively with all colleagues at the relevant site to ensure excellent customer service, • Making outstanding quality food that is ‘picture perfect’ every time, • Pride yourself on food quality and hygiene standard, • Maintain high standards of food quality, presentation, and portion control. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards

As an Application Support Engineer, you will act as the primary escalation point for complex technical issues that first-line support cannot resolve. This role bridges business and technology, maintaining live applications, ensuring integrations run smoothly, and driving ongoing improvements across all platforms. Our client's digital platforms help social care and health providers deliver compassionate, compliant, and effective care. As a trusted software service, they aim to empower care teams and raise standards within the care sector. The job: • Investigate, diagnose, and resolve incidents promptly within agreed timeframes, maintaining clear and friendly communication with all stakeholders., • Troubleshoot and analyse complex technical problems, collaborating closely with Level 3 Support and Engineering to find lasting solutions., • Manage escalation processes efficiently, ensuring timely cooperation with technical teams and keeping everyone informed., • Monitor live systems through alerts and dashboards to identify and resolve issues before they impact users., • Support integrations across platforms such as Salesforce, Pendo, Vonage, GoCardless, and Stripe, ensuring smooth data flow and service reliability., • Keep support documentation and playbooks updated, documenting recurring issues to streamline future resolutions., • Assist in release readiness, share knowledge, and help teams prepare for new features., • Create and update data reports and dashboards using Power BI, relational databases, and Salesforce to monitor performance., • Seek opportunities to improve processes and products, enhancing service efficiency and customer experience., • Provide advice on technical possibilities during project planning to ensure scalable, maintainable, and supportable solutions., • Support case management and collaborate with teams to deliver excellent service. The person we seek: • Technologically proficient with one year of experience in second-line software support., • Skilled in relational database systems such as MySQL and SQL Server, with an understanding of non-relational database concepts., • Knowledgeable in Mobile Device Management (MDM) systems, JIRA or similar Application Lifecycle Management (ALM) tools, and cloud hosting services, with a preference for Azure., • Familiar with Salesforce and strong understanding of Identity and Access Management (IdAM) principles., • Patient, friendly, and encouraging, actively fostering confidence and ongoing learning., • Excels in hybrid work environments by demonstrating strong self-management skills in both independent and remote settings., • Maintains a disciplined work pace consistently, ensuring reliability and dependability., • Communicates clearly and precisely, sharing detailed knowledge within areas of expertise. This is an early career opportunity with an annual salary of £27,000 to £30,000. Graduates with relevant degrees and proficiency in the noted technologies are encouraged to apply. Join this talented team in a full-time, permanent role offering flexible hybrid working options—work from home or on-site at UB11 1FW. Enjoy private healthcare, a company bonus scheme, free parking, and quarterly all-company events. A place where your skills are valued and you have opportunities to advance your career.

Chef De Partie – Guinness New Opening Location: Covent Garden, London Start Date: October 2025 (Opening Early December) Employment Type: Full-Time & Part-Time Positions Available Salary: £13.85 - £17.00 per hour depending on experience Ready to help create London’s most unforgettable dining experience? Company of Cooks is teaming up with Guinness to open a spectacular new destination in an iconic Covent Garden setting. Picture this: a beautifully designed courtyard space where meticulous detail meets genuine Irish hospitality. It's going to be something truly special. Key Responsibilities: • To develop and plan menus that are in line with client and customer needs, • To produce food in a timely fashion to ensure smooth service to the customers, • Work effectively with all colleagues at the relevant site to ensure excellent customer service, • Making outstanding quality food that is ‘picture perfect’ every time, • Pride yourself on food quality and hygiene standard What We Offer: • The chance to be part of a much-anticipated opening with Guinness., • Comprehensive training and ongoing professional development in a supportive, inclusive environment., • Competitive pay and gratuities, along with staff discounts and access to exclusive industry events., • Free meals and drinks daily., • A central, easily accessible location just minutes from Covent Garden, Leicester Square, Tottenham Court Road and Waterloo. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Family friendly support, • A holiday purchase scheme, • Regular social events and communication with our leaders, • Volunteering days, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Join Us: If you’re excited by the idea of working in a iconic space, making exceptional drinks, and bringing energy and creativity to every shift, we’d love to hear from you. Join Guinness and Company of Cooks to shape one of London’s most exciting hospitality destinations and help us raise the bar, quite literally.

Advisory Services Solutions Principal Multicloud, Data & AI, Resiliency & Security London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client´s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: * Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. * Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. * Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. * Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. * Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. * Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. * Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning * Passion for cutting edge technology, services and life-long learning. * Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements * Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and * Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 10 Nov 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R270081

Primary Function We are seeking a talented Video Editor in London to work onsite at our client in London. This role will involve working within an emerging video production offering and supporting the established event production team with post-production services. You will be responsible for crafting polished, high-quality video content for various platforms, including broadcast, web, and social media. This is a creative role that requires knowledge of end-to-end video post-production and workflows, as well as an understanding of B2B audiences, key messaging, video formats, and platforms. Experience in conceptualization, storytelling, graphic creation, post-production, music, and sound design is essential. You will also interact with clients and partners, so strong customer service skills are important. Duties & Responsibilities • Conceptualise and execute high-quality edits that align with client objectives and brand aesthetics., • Develop and refine visual storytelling techniques, ensuring engaging and impactful content., • Provide creative direction and feedback to producers and the Video Production Lead, fostering their growth and development., • Collaborate with the Studio Production Lead, Service Delivery Manager and clients to understand project requirements and deliver exceptional results., • Master advanced editing techniques, including color correction, sound design, and motion graphics., • Maintain a deep understanding of the Adobe Creative Suite, including Adobe Premiere Pro, After Effects and Photoshop., • Leverage AI video editing software to create professional video content, • Experience using Topaz, VEO3 and grading in DaVinci Resolve, • Troubleshoot technical issues and ensure efficient workflow management., • Maintain and manage project files, ensuring organised and accessible assets., • Post Production Workflow, • Manage multiple projects simultaneously and adhering to deadlines., • Communicate effectively with clients and internal teams, providing regular updates on project progress., • Ensure quality control, maintaining consistent standards across all projects., • Help maintain industry-standard documentation on best practices and standard operating procedures that align with our current workflows., • Contribute to Branding looks for Event and Studio; working with the client to adhere to client branding guidelines., • Document and update client branding guidelines and templates for Event and Studios Projects. Skills & Qualifications • Strong understanding of color correction, sound design, and motion graphics., • Excellent communication, collaboration, and project management skills., • Ability to work independently and as part of a team., • Proven ability to mentor and lead junior editors., • A strong understanding of broadcast standards, and online delivery., • A passion for video production and a drive to create exceptional content. Education & Experience • 3+ experience as a professional video editor, with a strong portfolio showcasing creative and technical skills., • Advanced proficiency in Adobe Premiere Pro, After Effects, DaVinci Resolve, and other relevant software.

Who we are… Verdantix’s mission is to deliver independent, accurate, and actionable research and advisory services. We empower the world’s most innovative corporations, technology and services vendors, and investors with granular insights and data-driven analysis. Our team is a curious, collaborative group of expert analysts, data engineers, commercial specialists, creative professionals, and thought leaders working together to help clients achieve their most important goals. The role… Reporting to the Product Director, the Fullstack Developer will be a key member of the Engineering team responsible for designing and implementing the customer-facing front end for Verdantix’s new software catalogue product as well as future AI-powered applications. This includes development of new web applications that integrate with backend data systems, managing interactive data visualization platform, and future AI-driven UX features throughout our customer facing platforms. The role can also extend to taking over and evolving client-facing sites currently maintained by external agencies. This is a hybrid role which requires 3 days a week in the office during probationary period, and will decrease to 2 days upon successful completion. What you’ll be doing… • Build and maintain customer-facing websites and applications for Verdantix’s software catalogue and AI-powered products., • Translate UX designs into responsive, performant, and scalable front-end experiences., • Host new web platforms handing user permissioning and authentication in a manner that creates a single sign on UX for customers and is interoperable across various platform builds., • Develop and maintain APIs and integrations to connect front end with backend services and databases., • Implement AI-enabled interfaces (e.g., semantic search, conversational UX) in collaboration with Product and Data Science teams., • Create interactive data visualizations to present complex datasets to customers., • Ensure best practices in performance, accessibility, and security across platforms., • Capable of balancing between frontend development work and backend development work, depending on business needs. About you… • Bachelor’s degree in Computer Science, Engineering, or related field., • 4+ years of professional software development experience across the stack, with strong front end focus (React, Angular, or Vue)., • Proficiency in building modern web applications from scratch (not only visualization layers)., • Strong skills in API design and integration., • Experience (or strong demonstrable capability) in developing customer-facing AI-powered tools (chatbots, semantic search, or other LLM integrations)., • Familiarity with AWS cloud services for hosting and scaling applications., • Bonus: experience taking ownership of or replatforming legacy/externally built websites., • A proactive approach to problem solving, with initiative to take on new role within expanding Data & Technology team., • Excellent written and verbal communication skills, able to clearly translate technical concepts to a range of stakeholders., • A demonstrable interest in developing solutions that leverage the most modern, cutting edge technologies, • Passion for stretching oneself, working with new technologies and tools - always looking to learn, develop, and showcase new skills. Additional benefits we offer… • Competitive salary (with annual review), • Performance-driven quarterly bonus scheme, • Pension with enhanced employer contribution, • Generous holiday entitlement, accruing an extra day with every year worked (local capping applies), • Quarterly employee recognition scheme, • Hybrid working option, with the aim of promoting flexibility and work-life balance, • Private medical insurance, including online GP service, mental health support and discounted gym memberships, • Enhanced family-friendly benefits, • Weekly ‘flexi-hour’ to extend a lunch break or finish early on your day of choice, • Cycle to work scheme - tax-efficient purchase of a bike, bike accessories, or both, • Time off for volunteering when done through our partner OnHand: an app for local volunteering and climate action, • Multiple social events throughout the year, including Company Ramble & Sports Day, • Strong focus on learning and development with career plans for all employees, • Dog-friendly office, • Fantastic colleagues with a great sense of humour! Why Verdantix... Since our foundation in 2008, we have been built our company around five values. They encapsulate what we stand for, the way we do business and the impact we have on the communities we serve. • Independence, • Accuracy, • Confidentiality, • Curiosity, • Sustainability At Verdantix, we believe innovation and technology have the power to transform how organizations approach their biggest challenges. We are a diverse collective, united by intellectual curiosity and a desire to solve complex challenges with inquisitiveness, rigour, accuracy and unparalleled expertise. We work as one team across research, commercial, and operational functions, valuing impact over hierarchy and transparency over silos. Every team member contributes to the growth of Verdantix, and we make it a priority to include everyone in shaping big decisions, from growth strategies to new product launches. We’re looking for people who are motivated by challenge, energized by collaboration, and who don’t take themselves too seriously - a sense of humour goes a long way here. If you’re excited to join a growing team where your skills and ideas will make a real difference, we’d love to hear from you. Verdantix is a winner of ‘The 2021 Queen’s Award for Enterprise in the International Trade’ category. The Queen’s Awards for Enterprise are the most prestigious awards in the United Kingdom. Verdantix won the Queen’s Award due to its sustained growth in international trade over the last three years – including through the pandemic. This rapid, consistent growth reflects demand for the high-quality research and advisory services that Verdantix provides to clients in seventeen countries. Verdantix is an equal opportunities employer and is committed to providing a work environment that is free from all forms of discrimination. We want our recruitment process to reflect that. Please tell your recruitment partner directly if there’s anything you need to make our interview process more accessible.

We are currently working with Liugong looking for a Product Marketing Specialist to work in the UK and Europe. The business is a $4.2B USD global manufacturer of construction and material handling products and services that deliver durable lifecycle solutions at a low total cost of ownership. The group consists of 12 companies, employing over 17,000 people in 12 major offices and 20 manufacturing facilities globally. They are in the the top 15 of global construction equipment manufacturing companies. The position is hybrid, combining fieldwork, travel, and cross company collaboration with bases across the UK, Europe, and China. The Product Marketing Specialist plays a key supporting role in ensuring LiuGong’s product story reaches the right audience with relevance, impact, and clarity. This role is not just about features and benefits—it’s about uncovering real user value, creating emotional connections with customers, and crafting compelling messages that position China’s role as a global technology and infrastructure leader. This is a hands-on, field-aware position designed for someone who understands that product marketing starts with the operator and ends with brand trust. The ideal candidate will support product launch execution, content development, competitive analysis, and dealer enablement. Role: Marketing Product Specialist Salary: up to £70,000 per annum + benefits Location: UK & Europe (travel is included in this position) Responsibilities for the Product Marketing Specialist • Support preparation and rollout of new products with structured launch materials, including brochures, pricing, technical specs, sales training decks, and customer-facing presentations., • Maintain a calendar and status tracker for all upcoming product introductions., • Monitor the status of each new product’s readiness and provide internal monthly reports on launch progress, aligning market preparedness with sales enablement., • Collaborate closely with Product Managers and functional leads to identify bottlenecks or risks, and escalate blockers to the Product Director for resolution. Customer-Centric Messaging & Brand Storytelling • Help develop value-led messaging for each product that goes beyond technical data—focusing on real-world applications, customer goals, and emotional drivers., • Support the shift from traditional feature-benefit narratives to customer storytelling that creates emotional resonance and positions machines as business partners, not commodities., • Craft communication materials that respect Chinese heritage while confidently showing that modern China is a global pioneer in construction innovation, infrastructure scale, and technical advancement., • Contribute to the creation of voice-of-customer case studies, testimonials, and brand narratives. Market Research & Competitive Intelligence • Gather and consolidate market intelligence on competitor analysis, application insights, product features, dealer programs, and trends., • Assist in producing application-specific value propositions based on competitive gaps and customer input., • Conduct or support customer and dealer interviews to understand perception gaps and brand sentiment. Sales Enablement & Field Support • Provide sales and dealer teams with sales kits, visual explainers, spec summaries, and value positioning tools., • Assist with dealer trainings, promotional materials, and machine walk-arounds., • Support quotation builds with commercial team and ensure positioning reflects real application value., • Participate in field visits to capture application-specific insight and customer feedback for future development. Content Creation & Event Support • Work with marketing to create content across channels: brochures, short videos, media releases, dealer kits, and digital experiences., • Support shows and events, assisting with machine messaging, signage, demo scripting, and booth storytelling., • Use AI tools to accelerate copywriting, repurpose content across platforms, develop content ideas, test messaging tone, and visualise concepts faster., • Help automate repetitive workflows (e.g., document formatting, translation, image processing) to increase team speed and consistency. Qualifications • 3+ years of experience in product marketing, technical marketing, or product support in the construction, agricultural, industrial or automotive sector., • Clear written and visual communicator with strong emotional intelligence and field empathy., • Skilled in PowerPoint, Excel, and digital tools (e.g. ChatGPT, Adobe, Canva, social platforms)., • Strong commercial sense and customer-focused attitude., • Confident to travel and represent the company across Europe (occasionally North America or China). Preferred Skills • Experience with electric machines, smart systems, or lifecycle service marketing., • Additional languages (e.g., German, French, Spanish) a strong plus.

HCL Technologies' Microsoft Business Applications Practice (MBAP) is currently hiring for a Microsoft D365 CE Solution Architect to join our award winning team in the UK. The D365 CRM Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Comfortable in all aspects of delivery you should be capable of switching between leading customer facing functional workshops and a group of functional consultants, managing development teams (on and off-shore), and working with project and programme managers to effectively report on progress and risks and issues; to liaising with both internal and customer senior stakeholders – adjusting the approach and language as required for each interaction. Essential Functions • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities., • Leads functional workshops with customers, documents requirements and designs appropriate solutions., • Ability to act as an interface/integration lead and able to demonstrate clear approach to methodology as well as technical capabilities. Leads integration workshops with customers, documents requirements and designs appropriate solutions., • Ability to act as data migration lead and able to demonstrate clear approach to methodology as well as technical capabilities. Leads data migration workshops with customers, documents requirements and designs appropriate solutions., • Act as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice., • Provide required technical support to our customers during Dynamics 365 CRM implementations working with Dynamics 365 for Finance and Operations Architects on hybrid projects., • Write and review high level and detailed architecture documentation., • Create Solution, Functional and Technical Specifications documentation for the project., • Design, develop, review and test customized code for Dynamics 365 CRM. Desired Skills • At least 5 end-to-end full life cycle implementations of Dynamics 365, • Expert knowledge of at least 4 of the following modules, Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service or Portals, • Knowledge and experience of Enterprise Application Integration and Architecture patterns, • Knowledge of UML, BPMN and ArchiMate desirable, • Able to manage or lead multiple large projects (6-24 months) with advanced organizational skills, • Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization, • Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process, • Advanced use of Microsoft Project, Excel, Word, and Visio HCL Technologies is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. For more information on how we process your personal data, please refer to HCLTech’s ___.

Entity: Technology Job Family Group: Business Support Group Job Description: bp is a global company that offers a world of opportunities for professionals as well as those starting out in their career. We’re guided by our purpose and ambition to become a net zero company by 2050 or sooner, and help the world get there too. What does this mean for you? It means you can expect purposeful work, world-class training and the flexibility to realize your full potential. Not to mention the chance to join a company committed to delivering more sustainable energy for all. Ready to crack on? Your perfect job match awaits. bp has a bold transformation agenda as it seeks to provide secure, affordable, lower carbon energy. Digital lies at the heart of this transformation and bp is looking to recruit digital talent to help solve the most complex problems of the future. The One Digital early careers programme provides a range of foundational career experiences and a gateway to an exciting and rewarding digital career. Our digital apprenticeship programs are 2 years long. During this time, you’ll work on different projects alongside learning day to day operations, to become a rounded professional. Alongside your formal apprenticeship, you’ll also complete our Elevate training programme which provides a framework of ‘non-technical’ skills to support building personal effectiveness, helping you to grow both personally and professionally. Throughout the program you’ll have a dedicated support network to provide guidance on the program and advice on career development. You’ll also be a key part of the bp early careers community, with events, socials and the opportunity to network with other early careers from across bp. * Work closely with technology experts that provide bp with critical IT services. You will learn from these experts to build your own capabilities in site/software reliability principles and IT operational support techniques. * Grow your skills through exposure to different service areas and bring these transferable skills to support the business in leveraging the capabilities of our technology solutions. * Help turn our net zero ambitions into reality. * Improve our customer experience. * Contribute to the delivery of services from internal squads and external providers to ensure business performance is in line with agreed Service Level Objectives (SLOs), business outcomes, and levels of risk and resilience. * Ensure operational integrity and operational compliance with appropriate regulatory and internal standards. * Work with DevOps based models as well as traditional outcome-based services and you will develop skills in collaborating with multidisciplinary teams to identify and resolve customer pain points, inefficiencies, and blockers to delivery. * Provide tactical advice, training and support on core technology applications (both hardware and software) enabling the delivery of application-based products and services. * Assist with the planning of IT application and infrastructure change projects, implementing, testing and rolling out software and hardware relating to these change projects. * Interact with senior stakeholders directly, both internally and externally, and as part of both the ‘front of house’ external client/customer facing team and the ‘back of house’ internal delivery team alongside, for example, learning and development and business information services colleagues. * Be responsible for their own workload and will be expected to problem solve and prioritise independently. They will deliver a ‘first line fix’ service in many cases to both internal colleagues and external clients and customers. They will maintain ownership of issues (vis-a-vis the internal user/external client) even where elements are escalated to subject matter experts. This apprenticeship will be aligned to the following standard: ___ for which the provider may be ___ , however the provider may be subject to change. To apply, you must be aged 18 or over at the start of the programme in September 2026. If you’re studying A-levels or completing further education, you must be due to complete your qualification/s in 2026 (we’re unable to progress applications for students who will be part way through their studies when the programme starts). You’ll also need to have: * A-Level (or equivalent) grade C or above in either Computer Science/IT, Maths or Physics * GCSE (or equivalent) grade 4 or above in English and Maths * Applicants with a level 3 apprenticeship qualification will also be considered * Alternative qualifications with significant coding elements may be considered Qualifications should be checked to ensure the requisite points are met ___ Qualifications should be checked to ensure the requisite points are met In addition, under the apprenticeship levy rules, the following applies to all apprentices: * Must be a citizen of an EEA/EU country (including the UK) and have lived in the EEA/EU for the last three years; OR if you are a non- EEA/EU citizen but have permission to live and work in the UK and have been ordinarily resident in the UK for the last three years * Cannot already have a qualification at the same level or higher as the apprenticeship you are applying for * Cannot be currently undertaking another professional qualification that is Government funded (e.g. another apprenticeship) This programme is designed for school / college leavers and other individuals who do not have a degree. If you have a university degree, please apply to our student and graduate opportunities. This role is likely to be based out of the following UK office: bp Sunbury - ICBT (International Centre for Business & Technology), Chertsey Road, Sunbury on Thames, Middlesex, TW16 7LN 7 September 2026 Please note the following when applying: * You can only apply to one bp early careers opportunity globally per academic year – within this time, we will only process the first application you make. You will be withdrawn from any subsequent applications. * Assessment centres are a key part of the process and will be in person – bp will cover reasonable travel and accommodation costs, in line with the travel policy which will be shared with you. Please ensure you will be available to attend in person. * Accommodation – once confirmed, where you need or decide to move closer to your location, you are responsible for organising and funding this accommodation. We are keen to make our recruitment process accessible to all. If you require any adjustments/accommodations, to any stage of the recruitment process, please mention this in the allocated section on your initial application form. Someone will then be in touch to discuss or confirm the adjustments/accommodations as appropriate for you. Alternatively, if you would like to discuss adjustments before applying, please get in touch: T: +44 1635 584149 E: Starting salary: £22,100 Sign on bonus: £3,000 (One off payment, subject to tax and national insurance) Wellbeing allowance: Claim up to £1,500 each calendar year (subject to tax and national insurance) for products and services that contribute to physical, mental, financial and social wellbeing Flexible benefits: In addition to your base salary, you’ll receive a flexible allowance (currently 20% of your base salary) that you can take as cash or use to buy a range of extra benefits, such as a pension, critical illness, dental care, personal accident and travel insurance, and our cycle to work scheme. Discretionary annual bonus scheme: Details of applicable bonus scheme and rules will be available on joining. Private medical insurance: We’ll pay for private healthcare, and you only pay an income tax charge. bp share plans: You can choose to take part in our share plan and buy bp shares every month. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Receptionist (32.5 hour week) We have taken on a great opportunity for a bubbly and confident receptionist to join a well-regarded investment firm based in the City of London. Working alongside an additional receptionist, the successful candidate will join a small but close-knit team in supporting with front of house operations. With around 300 in their London offices, the firm have built an incredible culture focused on staff welfare and social opportunities. THE ROLE: The main focus of the position will be traditional front of house duties, with the opportunity to bring ideas to the table and streamline processes. • Providing a first-class customer service: Meeting and greeting all guests, ensuring they have a positive experience, • Management of meeting rooms, ensuring you are staying on top of presentation, • Assisting with tech and AV queries for meetings, • Answering enquiries, • Switchboard and inbox management, • Ordering and organising office supplies, • Liaising with the wider company This opportunity is ideal for a candidate with strong organisation and interpersonal skills. As the successful receptionist you will be acting as the face of the firm, a bright and positive attitude is key. BENEFITS AND DETAILS: • Core hours are 10:30am-6pm (32.5 hour week), • 25 days holiday, increasing with service, • Discounted gym memberships, • Health insurance, • Fantastic company socials Joss Search is proud to be an Equal Opportunity employer, passionately supporting and promoting equality, diversity and inclusion. We are committed to building an inclusive culture, respecting our individual differences and bringing our community together.

Role: Lettings Manager and Administrator Location: Central London Working Pattern: Monday to Friday, full time, office based Salary: up to £40,000pa (DOE) A well-established property management firm based in Central London is seeking a proactive and organised Lettings Manager and Administrator to join their close-knit, sociable team. This is a fantastic opportunity for someone who enjoys taking ownership, managing processes from start to finish, and building strong relationships with both landlords and tenants in a professional and supportive environment. About the Role: As the Lettings Manager and Administrator, you will be responsible for overseeing the lettings process end to end, from property marketing and enquiries through to move in and beyond. You will manage landlord and tenant relationships, ensure compliance across all tenancies, and keep operations running smoothly through excellent communication and thorough administration. This role would suit someone with strong organisational skills and a background in customer service or sales (not necessarily in property) who thrives in a varied and fast-paced environment. Key Responsibilities: • Managing the full lettings process from enquiry to move in, • Acting as the main point of contact for landlords and tenants, • Conducting and arranging property viewings, • Negotiating offers and progressing agreed lets through to completion, • Preparing tenancy agreements and compliance documentation, • Overseeing online listings and property marketing, • Ensuring all legal, safety and administrative requirements are met, • Maintaining accurate records, databases and tenancy files, • Providing ongoing administrative and operational support to the wider team About You: You will be confident, organised and professional, with the ability to manage multiple priorities and maintain strong relationships. A background in sales (not necessarily property) is desirable, as this role requires negotiation skills and a proactive, client-focused approach. Benefits include: • 25 days annual leave, plus your birthday off, • An additional day of annual leave for every year of service, • Discounted gym memberships, • Regular team social events and annual away days If you are ready to bring your organisational and people skills to a thriving Central London property firm, we would love to hear from you. REF: OE130222 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Our client, a leading Learning & Development company in the heart of Marylebone, are seeking to hire a proactive and engaging Receptionist & Administrator to join their team. If you're looking to join a company which encourages internal L&D and growth, then apply today: Role: Receptionist & Administrator Salary: £28,000 per annum Location: Marylebone When: Monday - Friday / 08:00 - 17:00 / Fully office based What you'll do: • Serve as primary point of contact for clients and visitors, • Answer all written, email and telephone enquiries, • Process bookings and invoices and manage client transfers and visa support enquiries, • Maintain company database ensuring quality and accuracy of information entered, • Maintain filing systems – both paper and electronic, • Process the client registration information, documentation and ID cards, • Assist with course preparation, training room set-up, client graduation, customer satisfaction surveys etc., • Provide support for the team and tutors during training courses, • Manage stock of stationery and promotional items, • Managing incoming and outgoing post and couriersWhat you need:, • Previous exposure to an office environment, • Great customer service skills - able to confidently meet & greet HNWI, • Excellent written and verbal communication skills, • Eager to learn and develop within a company, • Understanding of MS Packages REF: HNW129063 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

We are seeking a hands on administrator. The role is very varied and you will be at the heart of the setting, perfect for someone who loves being the glue that holds everything together! You will provide essential administrative and client support, working closely with the Creative Director to keep everything running smoothly and clients happy. The role requires someone who is calm under pressure, friendly, detail oriented, and able to juggle multiple priorities in a busy education setting. Key Responsibilities Reception & Admin Support Greet and assist students, parents and clients, using bio metrics facial scan. Support student attendance tracking and follow-up procedures. Answer calls within a friendly and professional manner and be comfortable discussing the courses on offer Manage the reception area to ensure it is tidy and welcoming. Schedule appointments, meetings, and maintain shared calendars. Handle incoming/outgoing mail and deliveries. Support general office administration (filing, supplies, data entry, etc.). Outreach/ Communications Assist with social media posts, newsletters, and community announcements. Help coordinate outreach campaigns, events, or workshops. Maintain contact lists and databases. Gather feedback and help improve community engagement. Assistant Duties Maintain accurate student and staff records. Prepare meeting notes, reports, and presentations. Perform other duties as required to support team operations. Working closely with the marketing and communications team. Assist with basic accounts, including invoice processing, receipts, and expense reconciliation. Skills & Qualifications Essential: Excellent communication and interpersonal skills. Highly organised with first class multitasking abilities. Can do attitude. Friendly, approachable, and customer-service oriented. Enhanced DBS certification. Paediatric First Aid trained. Desirable: Experience in outreach, marketing, or community engagement. Prior experience in reception, administration, or assistant roles within an education setting.

Receptionist £25,000- £28,000 Permanent, office-based City of London Our client, a prestigious investment bank based in the City of London, is seeking a Receptionist to join their team. This is an excellent opportunity for an individual who thrives in a dynamic, fast-paced environment and enjoys variety in their day-to-day work. The role is ideal for someone looking for their first role in the City who is proactive, adaptable, and organised, with a genuine interest in building a career within administration. What you’ll do: • Act as the first point of contact, providing a warm, professional welcome to clients and visitors, and managing all check-ins and guest communications., • Oversee the smooth running of reception, meeting rooms, and communal areas, ensuring they are immaculate, well-stocked, and equipped with up-to-date materials., • Coordinate refreshments, catering, and AV/VC set-ups, while managing the meeting room booking system to ensure efficiency., • Support daily office operations by replenishing supplies, managing post and deliveries, and assisting with stock ordering., • Contribute to the organisation of internal events, including staff lunches, meetings, and client hospitality., • Provide ad hoc administrative support to staff and guests and assist the Office Manager and Senior Receptionist with wider operational tasks.What you’ll need:, • Looking for your first role within a busy reception/office based role., • Be extremely organised and efficient – be able to multi-task and prioritise, • Excellent written and verbal communication skills, • Be professional and confident, • Collaborative team player, adaptable, proactive, and solutions oriented., • Discreet and polished, able to handle sensitive information with confidence., • Skilled in Outlook and familiar with standard office IT equipment. Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Why Orri? Orri is an ambitious, young, and fast-growing company committed to changing the way we treat eating disorders in the UK. We are currently seeking a passionate Housekeeper to join our Orri team. At the heart of our approach is a commitment to working collaboratively and providing expert, evidence-based and innovative treatment - delivered with kindness and compassion at its core. Role Overview: As part of the Facilities and Operations Team the post holder will undertake the role of Housekeeper and Kitchen Support at our Wimpole Street Clinic. The post holder will delivery a high level of customer service to all clients, employees and visitors. This role also provides some basic support to the kitchen team. Main duties and responsibilities: • The postholder will be responsible for maintaining a high level of excellent in housekeeping sanitation, safety and comfort for all personnel and clients., • Undertake the cleaning of all rooms, kitchen areas, bathrooms and common rooms from the basement to the 4th floor., • Report any maintenance work required to the Facilities & Health and Safety Manager who will record and organise repairs., • Inform the Facilities & Health and Safety Manager of low stock levels for reordering with sufficient notice., • Providing kitchen support to the kitchen team., • Have a strong awareness of health and safety practices and policies to report any concerns immediately to the Facilities and Operations Manager., • To communicate effectively with other staff, carers and visitors regarding clients., • To be fully aware of the fire policy and the awareness of health and safety practices., • To treat the clients with confidentiality and respect. Desired Skills and Expertise: • Good communication skills., • To have the ability to work effectively within a team environment., • The post holder will have sound knowledge and skills in the use of a wide range of systems including:, • Fire and emergency procedures, • Infection prevention control systems, • Health and safety policy, • HACCP, • COSHH Benefits: • Monday to Friday work pattern., • 33 days annual leave including bank holidays and the service closure over Christmas (pro rata)., • Enhanced maternity/paternity/adoption package., • Comprehensive induction and commitment to ongoing training., • Online benefits and cashback rewards schemes., • Contributory pension scheme with salary sacrifice options., • Free Statutory and Mandatory Training., • Free professional development and CPD certified training., • Two annual corporate events plus additional social events throughout the year., • Career development opportunities., • Private health care after successfully completing your probation period. Orri operates a smoke free policy on all premises and grounds. Orri is an equal opportunities employer.

STRETCH THERAPIST AND FRONT OF HOUSE SUPPORT Company description: KOYO is a full-service holistic health and wellness space blending science, technology and social connection in one convenient location, with the aim of optimising results in accessible luxury. Our holistic approach covers a unique set of services such as cryotherapy, 1-1 assisted stretch therapy, contrast therapy (infrared sauna and cold plunge), red light therapy, recovery compression boots. The concept seeks to promote physical and mental fitness, while optimising rest and recovery, reducing stress and inflammation, increasing immunity and quality of sleep. Our mission is to revolutionise health and wellness through access to the most advanced technology and treatments, while inspiring individuals to efficiently optimise their health through a blend of science, education, and social connection. Summary of the role: The Stretch Therapist is responsible for delivering exceptional customer experiences and guiding our clients through a a series of personalized stretches and seeking feedback to optimize their experience. You will be required to also have a full understanding of KOYO’s services and a willingness to undertake specific training in each piece of equipment, assisted front of house during non-stretch (“gap”) hours, and to share your knowledge with customers in order to provide the optimal health and wellness journey. List of duties: · Guide each customer through their session, ensuring their comfort, enjoyment, and safety at all times. · Proactively build a positive and personal relationship with each and every customer, making a concerted effort to remember their name and health concerns/goals. · Promote and educate customers about 1-1 assisted stretching, ensuring customers are aware of the health benefits. · Assist with studio outreach initiatives and events. Front of House Support duties: · Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. · Greet patients into the space and giving them a tour if requested · Ensuring all customers are provided with the relevant medical forms prior to treatment and ensuring these have been completed · Opening and closing the studio - completing opening/closing daily checklists Essential requirements: • Previous Body Work Experience Level 3 certificate anatomy and physiology, • UK Right to Work, • Fluent in English, • Friendly and confident with people, • Passion and knowledge about physical and mental health, wellness and recovery., • A willingness to promote and adhere to KOYO’s core values: integrity, communication, flexibility, compassion, and teamwork., • Strong customer service and troubleshooting skills, • Excellent communication skills, • Sales, • Organised and able to multi-task, • Strong time management, • Able to commute to Richmond, • Flexibility and understanding of the unique requirements of a new start-up. Preferred education and experience: · One year in the health, wellness, and/or fitness sector. · Qualifications is a bonus but not essential Rate and Key info: • Compensation: Stretch Rate up to £18 p/hr + Commission incentives / up to £13 for Front of House support duties during "gap" hours., • Location: Richmond upon Thames, • Hours: Up to 24 hrs per week (including weekends and flexible hours), • Additional Benefits: A supportive team environment & continuous CPD Job Type: Freelance Pay: £13.00-£18.00 per hour Benefits: • Store discount

Surveyor (Interim Contract) Location: Various sites across London Rate: £300-£325 per day (umbrella) Contract Length: 3-6 months (rolling) We are supporting a housing provider who are seeking an experienced Surveyor to support the management and delivery of repairs, maintenance, and stock investment contracts for housing and associated properties. This role involves working closely with contractors, consultants, and residents to ensure high standards of service, customer satisfaction, and value for money. Key Responsibilities: • Support with the delivery of the repairs, maintenance and stock investment contracts throughout the housing stock., • Conduct technical audits, inspections, and defect diagnoses to maintain property standards and prevent disrepair claims., • Monitor contractor performance, contribute to budget management, and ensure compliance with regulatory requirements., • Support resident involvement and provide technical advice to customer service teams., • Manage void properties to required standards and contribute to risk management in maintenance services., • Assist in procuring and managing contracts for reactive repairs, planned works, voids, and compliance-related services. Person Specification: • Strong knowledge of building maintenance, housing regulations, and social housing contexts., • Experience in defect diagnosis, contract management, and resident engagement. If you have relevant technical surveying experience in maintenance and repairs, apply now to join a dynamic team focused on delivering excellent property services.

Project Worker Sach Road, London, E5 £14.67 per hour 37.5 Hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at Homelessness Service, Sach Road, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: • Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence, • Assessing customers' needs by writing and updating support plans, • Being a first point of call to receive and direct all customer queries, • Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity, • Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education, • Handling occasional emergency situations, • Experience of working with adults who have experienced homelessness, • Enthusiastic and flexible with a strong "can-do" attitude, • Ability to work as part of a team and on own initiative, • Strong organisational skills as well as functional literacy and numeracy, • Ability to react quickly to changing priorities whilst working to deadlines and targets Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Healthcare

Bank Project Worker Defoe Court, 87 East Street, Epsom, Surrey, KT17 1AQ £14.68 per hour Hours as and when required Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Project Worker will include: • Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment, • Supporting customers in their day to day living i.e., with cooking and cleaning, • Offering advice in relation to fulfilling tenancy conditions, • Assisting customers with managing finances and welfare benefits, • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem, • Proven experience of working with vulnerable people, • A positive approach to working with young people who have a range of needs, • Good interpersonal and customer care skills, with an approachable attitude, • Effective communication skills, • Sound knowledge of action/support planning, key working, risk assessment and safeguarding, • Ability to work on your own initiative, • Basic knowledge of Microsoft Word and Excel or similar Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • A variety of online discounts and rewards from major retailers, • Health and well-being plans We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Customer Service, Healthcare

Head of Repairs – West London £600 per day (Umbrella) 6-Month Ongoing Contract We are currently seeking an experienced Head of Repairs to lead a high-performing repairs service for a respected organisation in West London. This is a fantastic opportunity for a strategic leader with a strong background in housing repairs and maintenance to drive service improvements and ensure high-quality delivery across the board. Key Responsibilities: • Lead and manage the repairs service ensuring performance targets are met, • Drive continuous improvement across operational teams, • Oversee budgets, compliance, and contractor performance, • Strengthen customer satisfaction through efficient service delivery, • Proven leadership experience within repairs & maintenance services (ideally in social housing), • Strong commercial and contract management skills, • Track record of delivering improved performance and service standards, • Location: West London, • Duration: Initial 6-month contract with potential extension, • Rate: £600 per day (Umbrella) To apply or find out more, please send your CV or contact us today!

🌍 Location: London 🗣️ Languages: English (fluent), Danish(Fluent) and Finnish(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Finnish and Danish Markets 8h a day, 5 days a week, between 09:00 - 17:00 Join the dynamic field of community Management and customer support with an exciting opportunity offered by Konecta, a dynamic and innovative Consumer Support & Service global firm. Work remotely with our European wide team and provide top-tier support to our client Coca-Cola in European markets. We are the voice of the brand and act as primary contact with consumers to answer their requests regarding promotions, new products, or quality issues. This is a Full time Hybrid position, and you must have some initial Customer Support experience and/or Community Management and speak fluently English, Danish and Finnish. This role is Hybrid, with 2/3 days in our beautiful and fun office (Near South Quay/ Canary Wharf). If you’re passionate about customer service and have strong communication skills, this fulltime position is perfect for you. Under the guidance of experienced professionals, you’ll work on diverse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain experience in delivering exceptional customer service, and interact with consumers via LifeChat, Phone, email (Mostly) and Social Media messages, thanks to our platform Sprinklr. Our team collaborates very closely with Coca-Cola’s teams, and most of the work is to answer customer questions and requests online. This team works agile with one of the best work culture and environment offered to young professionals with lots of support, exciting projects and flexibility. Ideal Candidates: • Professionals with a degree in Business, Communications, or a related field., • A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence., • Effective communicators adept at understanding and resolving customer issues., • Team players who thrive in collaborative environments., • Detail-oriented individuals excelling in fast-paced, service-driven settings., • Enthusiastic learners committed to advancing their customer support skills., • Proficiency in customer support tools and software such as Sprinklr is highly valued., • a fluent level of English, Finnish and Danish is essential Your Role: • You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email. THIS IS NOT A SALES JOB, you will answer consumer questions and requests regarding a variety of topics, • Provide exceptional customer support to clients through various channels (mainly email or online messages)., • Collaborate with the customer support team to resolve issues and improve service., • Assist in identifying and implementing service improvement initiatives, we love people with ideas!, • Foster a collaborative team environment focused on excellence in customer interactions., • Support in documenting and presenting customer support strategies and outcomes. Konecta Customer support Team is dedicated to exclusively support the consumer experience strategy of its client Coca-Cola. You will be employed by Konecta who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the consumer experience strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation. We are an equal employer and welcome applications from all backgrounds. Join us and start your journey with us today!

🚀 Head of Customer Experience 📍 United Arab Emirates – Attractive relocation package for you and your family ✈️ TravelTech Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of users engage with the brand. In this high-impact role, you will lead the end-to-end delivery roadmap, system integrations, vendor partnerships, and ensure compliance across both IT and customer-facing functions. You’ll be at the forefront of creating seamless, data-driven experiences across voice, chat, social, digital, and non-digital channels, ensuring every interaction with the brand is effortless and engaging. 🔆 What You’ll Do • Own the delivery of the platform and engagement systems, ensuring projects are delivered on time and on budget., • Lead AI-powered and self-service channels, including chatbots, WhatsApp, SMS, and email automation., • Drive an API-first architecture and standardized frameworks for omnichannel experience management., • Champion agile governance, including requirements management, backlog prioritization, and release planning., • Manage vendors and system integrators to guarantee delivery excellence. 🔆 What You Need to Have: • 15+ years of experience in large-scale IT delivery and transformation within the airline or travel industries., • Proven track record of managing complex, cross-functional programs., • Deep understanding of guest experience technologies and omnichannel engagement strategies., • Strong strategic vision, delivery excellence, and leadership presence to influence senior stakeholders. This role is perfect for someone who thrives in transformational, high-visibility programs and wants to make a real impact on the future of travel. On offer are market-leading benefits for you and your family, and of course, the tax-free salary benefits in the UAE! If you are a fit and want to hear more about the role, please apply - Only relevant candidates will be considered 💛

Job Description –Portfolio Manager UK Are you ready to bring passion and precision to your work? An exciting opportunity has opened at Stern Energy for a Portfolio Manager to join our growing UK team. You will be part of a friendly, professional, and enthusiastic group committed to raising industry standards and delivering exceptional service. Who are we? Stern Energy operates ground mounted photovoltaic systems for over 400MW in the UK. We are among the largest operators in Europe with activities in 5 Countries and over 1.6GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach, of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion to building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Prepare activities and scheduling requests to fulfil contractual obligations in terms of preventive and corrective maintenance, • On a daily basis, assess email alerts received from the monitoring team and coordinate call out services for fault investigation with Field team leads to fulfil response time guarantees., • Create and manage work orders-Create tickets for field service engineers based on alerts received from the monitoring team and from other contractual obligations (e.g. preventive maintenance activities). Verify the tickets include sufficient information to report activities to the Clients and to organise follow up actions., • Reporting activities-Prepare monthly technical reports to present performance of the assets and of the activities conducted. Prepare additional reports for warranty and insurance claims., • Communicate with clients via email and lead on client meetings, • Create quotes for high value and complex additional service projects. To be reviewed by senior management, • Work independently in arranging site activities with internal and external resources., • Set an example to promote a positive health and safety culture, whilst demonstrating a strong understanding of the health and safety policy and procedures, • Effectively communicating and engaging with the field team., • Contract management-Manage scope of work of operation and maintenance agreements to make sure contractual obligations are fulfilled., • Budget management-Create budget and manage minor construction projects for corrective Skills and qualifications • Communication skills, • Organisational skills, • Problem solving skills, • Teamwork and collaboration, • Attention to detail, • Client Relationship Management, • Decision-making under pressure, • Ability to lead initiatives, set examples, and take ownership of project outcomes, • Strategic Thinking, • Time Management & Prioritisation, • Adaptability & Resilience, • Health and safety conscious, • Experience in the photovoltaic business or in a similar role, • Good knowledge of MS office tools, • Knowledge of PV monitoring systems, • Knowledge of HSE and CDM regulations A great benefit package to include: • Employee Assistance programme, • Pension scheme, • Length of service policy, • Inflation support policy, • Refer a friend incentive, • Enhanced Paternity leave, • Medical Cash plan, • Team building days, • Great company culture and regular social events, • Wellness Wednesday- 30 minutes break for mindfulness, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • 25 days of annual leave plus Bank holidays, • Toil mechanism, • Flexible working policy

Global{M} seeks a Talent Acquisition Specialist for GTM profiles on a freelance or fixed-term contract basis. Global {M} is a Talent Consultancy that works across the technology industry, using an embedded model to partner with leading SaaS start-ups, and SaaS corporates. The productization of our service has allowed Global M to build a transparent and effective delivery process for recruitment. We use the latest technology tools to communicate with internal talent teams, hiring teams, and founders adapting to a remote way of working. Our value-added proposition has enabled Global M to expand its offering into DE&I sourcing and analysis, Cultural & values creation, Interview training across the C-Suite and management, and managing Technology Talent Events. Why not give our Global M Video a watch to give you more of an idea? Your contribution: You’ll be curious, analytical, and compassionate to take the reins and focus on helping your existing and new customers see the value of our service more clearly. You’ll be responsible for defining your customer segments and communicating our value proposition on a consistent basis to our target audience. Developing key relationships along the way will provide you the opportunity to offer subject matter expertise on our key activities that help demonstrate our value to our clients. What we are looking for... • You'll have either an internal recruitment or agency background, both would be great working with product, SaaS, eCommerce, high-growth businesses, and our Talent Acquisition team, • Partners need to deliver on Sales (Account Executives, SDR, BDR) and Services (Solution Engineers, Implementation Engineers) hiring whilst having some focus on other roles too, • You will need to have a flexible attitude to work (every day is different), • You will have the ability to cope under pressure, work independently, and as part of a team What you will be doing... • Sourcing and attracting candidates using our database and social media platforms, ensuring that we are headhunting the best candidates for our clients., • Talent pools: Pipelining exceptional candidates., • Conducting interviews to screen candidates considering cultural fit, soft skills, tech skills knowledge, experience, and aptitudes., • Tracking the candidate and client experience using survey forms, allowing you a clear understanding of the quality of work., • Internal applicants: Work closely with hiring managers to create job descriptions., • Being in charge of the internal referral program or creating one if there is not one in place., • Offer negotiation and closing candidates - Client Management., • Where needed designing and implementing the overall recruiting strategy for our clients., • Building a transparent, and effective reporting and communication methodology, using the client's ATS, Global M’s AirTable, Trello boards, and Slack to create a data-driven recruitment strategy for our clients., • Conducting weekly meetings with hiring managers to determine the effectiveness of recruiting plans and implementation., • Providing analytical and well-documented recruiting reports to the rest of the management team, and Global M Account Manager., • Onboarding & induction for new employees: Onboard new employees in order to become fully integrated. Prepare Induction agenda, tools., • Follow up with new joiners to ensure a proper onboarding process., • Monitor and apply HR recruiting best practices with a senior member of the Global M team., • Act as a point of contact and build client relationships in Spain, you will be required to attend new business meetings and explain your way of working., • Promote the company’s reputation and participate in meetups, events, etc. Employee Benefits: • Company laptop, • Flexible working; option to work from home (subject to management approval) and flexibility in start time subject to being present during the businesses 'Core Hours', • Voucher for Birthday, • Individual professional discretional development budget (subject to management prior agreement), • Annual team events

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance For more information on how we process your personal data, please refer to HCLTech’s ___.

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: L&D Trainer Salary: Up to £32,000 per annum + £3k car allowance. (dependent on experience and qualifications, not pro rata) Location: Home-based with travel in the London area Contract: Permanent Hours: 37.5 hours per week, Monday to Friday About us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The role As Trainer you will be responsible for delivering consistently high-quality training and development solutions to customers that results in improved outcomes and provide specialist knowledge. What you'll do: • Facilitate and deliver high-quality training to designated services, both in person and virtually., • Build strong, positive relationships with regional service leads and colleagues., • Collaborate with our Learning & Development team to develop new learning materials., • Share your specialist knowledge to continuously improve our training solutions., • Make a real impact by delivering exceptional customer service and supporting project work. What we're looking for: Essential • Experience in delivering engaging training to diverse audiences., • Knowledge of different learning styles and evidence of embedding these in training materials., • A track record of exceeding customer expectations and building professional relationships at all levels., • CIPD qualification (minimum level 3) or equivalent Desirable • First Aid Instructor qualification., • Experience in crisis intervention training., • Exposure to Ofsted and CQC standards Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Who we are We Are Futures is unique agency with a powerful proposition: to build advocacy for brands amongst young people, through social impact. Twenty years ago, we saw the potential for brands to connect deeply with young people, teachers, families, and communities. We pioneered the idea that brands could positively shape young people’s futures. In return, we championed the role that young people could play to help brands thrive, growing together in a positive relationship. Since 2004, we've positively impacted over 40 million young people and 150 businesses. Today, we're the go-to agency for building brand advocacy amongst young people. Our newly created Marketing and Communication department consists of a passionate group of experts with specialist experience across all things marketing, product, data, digital and communications. We utilise a deep understanding of target audiences to deliver fully-integrated and creative multi-channel campaigns to build advocacy for brands amongst young people, with a core focus on reaching young people directly and via teachers, parents and the wider community. Our teacher network, the National Schools Partnership (NSP) is a CRM-backed owned website and collection of digital channels, which consist of over 125k highly engaged individuals. In addition to developing campaign strategies, our team are also responsible for campaign execution, delivering activity to land our client programmes, from implementation and optimisation to reporting and evaluation. The opportunity We are seeking an experienced Data Analyst to join the team The primary role of Data Analyst is to generate business intelligence, through the analysis of data, to convey insight and to measure and optimise the effectiveness of marketing. The Data Analyst will own strategic reporting and ensure KPIs, forecasts and targets are data-driven and aligned with budgets and strategic plans. They will work closely with internal stakeholders, campaign teams, and the Head of NSP Data & Performance to drive meaningful insights and embed performance thinking across the agency and will supervise the Data Executive role. Responsibilities Data planning • Set and manage benchmarks and performance targets across channels and clients, • Translate objectives into measurable performance indicators and data frameworks, • Maintain consistent reporting methodology and ensure accurate attribution of results, • Devise data collection strategy and specifications to collect the best digital and CRM data Performance reporting and insight • Drive the interpretation of cross-channel performance to support decision-making and campaign planning, • Support campaign leads with performance analysis, identifying variances from forecasts and recommending corrective action, • Collaborate with Analysts and Marketing to ensure reporting accuracy and data consistency Communication and collaboration • Communicate effectively and professionally with internal and external clients, including partners and suppliers, translating technical data with business requirements effectively, • Explain and narrate data and visualisations to highlight key insights to agency planners and other stakeholders in a way that is understandable and actionable Know-how and upskilling • Stay informed about marketing performance trends, benchmarks and measurement best practice, • Work to standardise methods and processes in line with best-practise and development of relevant techniques, tools, and technologies. Mentor and support our Digital Analyst and Data Executives in forecasting, reporting and performance evaluation Data management • Data manipulation and pre-processing: Acquire, extract, organise, deduplicate and transform data for analysis and reporting, • Data quality: Measure and manage data quality in the database to ensure data is kept updated and gaps addressed, • Segmentation: In conjunction with the Data Executive, ensure segmentation is correctly applied to the CRM database, campaign selections are correctly identified, forms are user-tested and correctly deployed, • Quality assurance: Support peer to peer quality assurance checks to ensure accuracy and compliance,, • Efficiency and optimisation: In conjunction with data colleagues, support the development of agency-wide data management processes to drive efficiency, quality and compliance Skills, experience, qualifications Skills • Data manipulation and analysis, • SQL for querying and manipulation of structured customer and campaign data (mandatory), • MS Excel including pivot tables, VLOOKUP, Power Query (mandatory), • Python or R for advanced data manipulation, statistical analysis and modelling (mandatory), • Data visualisation, • Power BI and/or Looker Studio for creating dynamic dashboards and reports in context of marketing KPIs (mandatory), • Forecasting, modelling and predictive analytics (highly desirable), • Predictive / statistical modelling, • Time series analysis, • Forecasting marketing metrics such as response, conversion and churn rate using historical campaign data, • Data-driven business casing and budgeting, • Marketing performance (mandatory), • Good knowledge of forecasting techniques, marketing performance / channel metrics, and KPI frameworks and targets, • Campaign planning and forecasting, • Campaign evaluation with the ability to normalise, benchmark and compare multi-channel campaign data to inform future targeting, • Working with diverse data sets including customer / CRM, web and social data, • Thinking, communication, storytelling and presentation (mandatory), • Strong analytical and critical thinking skills, • A proactive mindset with a drive for continuous improvement, automation and innovation, • Use of AI assistance to accelerate and help optimise outcomes, • Excellent communication and presentation skills – visualisation and simplification of complex data, • Use of analogy and storytelling to convey insights from data analysis, • Ability to convey key points to audiences that are less numerate, • Collaboration, organisation and multi-tasking (mandatory), • Able to work in teams, cross-teams as well as individually, • Good organisational and project management skills, with the ability to manage multiple priorities and stakeholders, • Ability to manage multiple projects and comfortable with context switching, • Understand and deliver service to internal customers and external clients Experience • Strong experience in a data analysis, marketing analytics, or performance measurement role, ideally in a marketing or digital agency (mandatory), • Experience building forecasts and KPI frameworks specifically tied to marketing campaign performance (highly desirable), • Experience setting up performance dashboards for tracking and refining campaign KPIs over time (mandatory), • Proven experience interpreting marketing and communications data to inform strategy and execution (mandatory), • Experience presenting analytical insights to internal and external stakeholders (mandatory), • Familiarity with CRM systems and campaign tracking tools (mandatory), • Experience in training and supporting junior team members (highly desirable) Qualifications • Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Data Science, Economics, Marketing Analytics, or related discipline, • Professional certifications in data analytics, forecasting, or marketing analytics (e.g., Google Analytics, Microsoft Power BI, Tableau, CIM, or similar) (highly desirable), • Familiarity with tools or languages used for statistical forecasting (e.g., R, Python)

Merchandise Coordinator Job description: Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full-time Permanent Working Hours: 40 hours per week About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. In the UK, POP MART operates seven stores in London and Midlands, and over six Robo Shops (vending machines for POP MART products). With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide. For more information, please visit ___ and our LinkedIn Career page. What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: • Gain valuable professional experience covering the entire retail life cycle, • Have the opportunity to work with people from different countries and cultures in a collaborative environment, • Receive structured customer service, retail operations, and product training, • Be proactively involved in the company’s growth Benefits POP MART offers our employees: • Selected POP MART toys as appreciation gifts every month, • A structured bonus/commission scheme in line with the company’s and the individual’s performance, • Comprehensive training and development programs, • Regular team social events, • Paid rest breaks The Role and Candidate The Merchandising Coordinator will play a crucial role in optimising POP MART's inventory management and logistics operations across the UK market. Reporting to the Merchandising Supervisor, this dynamic position is responsible for managing merchandise transfers, maintaining warehouse systems, and conducting data analysis to support the company's efficient retail operations. The successful candidate will work collaboratively with various departments to ensure smooth inventory flow, accurate data management, and timely reporting, contributing significantly to POP MART's operational excellence and growth objectives. Responsibilities • Manage merchandise transfers and daily operations between multiple stores and warehouses, • Maintain warehouse systems and internal data systems to ensure accuracy and efficiency, • Facilitate communication between retail, warehouse, and headquarters to ensure smooth operations, • Handle customs clearance and process logistics invoices for reimbursement, • Participate in quarterly and annual inventory counts, ensuring proper stock management, • Conduct data analysis and provide regular reports or summaries to support decision-making, • Handle operational emergencies and solve problems quickly and effectively, • Collaborate with the merchandise team to ensure timely delivery of projects and tasks, • Complete other tasks assigned according to project needs Required Qualifications • Bachelor's degree or above in Business or STEM fields, • Open to recent graduates; candidates with relevant internship experience are preferred, • Proficiency in MS Office suite (particularly Excel and PowerPoint) and data analysis tools, • Proficiency in English speaking and writing, • Strong sense of responsibility, with good organisational and coordination abilities, • Detail-oriented, with the ability to quickly solve problems and handle operational emergencies, • Capable of efficiently handling multiple tasks and working effectively in a team environment, • Strong self-motivation and ability to work independently when required Desirable but Not Essential • Experience in the toy industry or retail sector, • Familiarity with UK retail landscape and logistics operations, • Experience with inventory management software or ERP systems, • Proficiency in Chinese and Mandarin

Come join us and make a difference in the world! Discover more at ___ Discover more at NO AGENCIES PLEASE Job Description * Please note - Hybrid or remote subject to location * Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. We are investing over £8m per annum in our market-leading award-winning solutions that support our customers to deliver better services, more effectively. We're looking for candidates to be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring that the NEC Housing platform supports our customers meet the challenges they face. Responsibilities: • Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your business process areas., • Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders., • Collaborate with customers through co-design workshops, user group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements., • Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations., • Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams to ensure the delivery of solutions that achieve customer outcomes., • Work with Technical Authors to produce / review product documentation., • Build business cases to define market uptake, pricing and margin analysis., • Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required., • Define the roadmap for your product area(s)., • Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required., • Produce and deliver presentations for both customer and internal audiences., • Support product launch activities. This is your chance to shape and influence NEC Housing products while guiding customers toward best practices. Future opportunities for growth and progression within the Product Team or the wider business await the successful candidate. Join us now and make a lasting impact in the Housing sector! Qualifications Essential: • Experience in UK Social Housing, either as a customer or software solution provider., • Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget., • Experience in defining product enhancements, UI/UX design, and Agile new product development., • Experience with housing management systems or related software., • Excellent presentation and communication skills. Desirable: • Proven ability to build relationships and understand client perspectives., • Effective time management and resource allocation., • Strong decision-making skills., • Full, valid UK/EC driving license for travel., • Experience in end-to-end product life cycle management., • Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms., • Proficiency in tools like Figma, JIRA. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks., • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

ROLE DESCRIPTION: Are you passionate about education, international cultures, and student support? English Path is offering an exciting internship opportunity that will immerse you in the inner workings of a dynamic English language school, supporting both our Student Services and Academic teams. This internship is ideal for current students looking to gain hands-on experience in student engagement, academic administration, and even sales & marketing. You will be part of a supportive team, develop real-world skills, and contribute to an inclusive and globally minded organisation. What you will do? • Greet and assist new students during their orientation., • Help plan and promote weekly social activities., • Support student queries at reception and by email., • Prepare learning materials and student certificates., • Assist with timetable and records management., • Create engaging content for social media and centre displays., • Contribute to marketing efforts and community outreach., • Work with experienced professionals across multiple departments. What you will gain: • Practical experience in student support and academic operations., • Confidence in cross-cultural communication and teamwork., • A reference letter and personalised feedback on completion., • Improved organisational, digital, and customer service skills. You will need to be: • A student on a recognised internship or placement scheme that forms a mandatory part of your education., • Friendly, organised, and comfortable working with people from different cultures., • B2 level of English or above., • Fluent in spoken and written English., • Confident using MS Office and quick to learn new systems. Important Information: • You will receive a full induction, including training on safeguarding, data protection, and health & safety., • This is a voluntary learning experience and not a paid role., • All tasks are non-essential and designed to support your development., • You must have the right to volunteer in the UK; DBS checks may apply. WORKING HOURS & BENEFITS: • Up to 35 hours per week (flexible, to be agreed in advance)., • Interns are entitled to a 30-minute break for every 6 hours worked., • Participants may be issued a travel card to support transport to and from their placement and reimbursed for lunch expenses up to a maximum of £7.50 per day. OTHER INFORMATION: • This role is a voluntary placement and not a contract of employment., • The intern is under no obligation to attend or perform any duties., • All placements are managed in line with EP’s Intern, Work Experience and Volunteer Policy and UK employment law., • Interns must have the right to volunteer/work in the UK.

Job Title: Funding Officer Location: Hybrid – 2–3 days per week in the office (London) Rate: Umbrella £26.94/hr Duration: Fixed-term / Permanent (full-time) Position Summary: We are seeking a Funding Officer to provide administrative and business support across the charity’s funding activities. You will work as part of a team to support grant applicants and grantees, ensuring accurate processing, monitoring, and reporting of charitable funding and social investment agreements. Key Responsibilities: • Process funding applications and social investment proposals, and manage existing agreements., • Maintain and update the CRM system (Salesforce), produce reports, and support data management., • Process grant payments and purchase orders efficiently, following financial regulations., • Respond to internal and external enquiries regarding funding processes., • Assist with preparation of committee papers, reports, and general correspondence., • Contribute to process improvements, CRM development, and team training., • Support the charity’s values-led culture and undertake general administrative tasks as required. Skills & Experience: • Experience in administrative support within charitable or similar organisations., • Strong written, oral, and customer service skills., • Confident with databases, CRM systems (Salesforce preferred), and Excel., • Ability to prioritise tasks, work under pressure, and maintain accuracy., • Proactive, flexible, and able to work effectively in a team environment. Education & Knowledge: • GCSE (or equivalent) in English and Maths, or relevant experience., • Understanding of voluntary/community sector funding processes., • Excellent IT skills and attention to detail. Additional Information: • Training will be provided. Candidates must demonstrate initiative, strong administrative skills, and a confident telephone and email manner.

🌍 Location: London 🗣️ Languages: English (fluent), Spanish(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Spanish Market 8h a day, 5 days a week, between 08:00 - 16:00 Join the dynamic field of community Management and customer support with an exciting opportunity offered by Konecta, a dynamic and innovative Consumer Support & Service global firm. Work remotely with our European wide team and provide top-tier support to our client Coca-Cola in European markets. We are the voice of the brand and act as primary contact with consumers to answer their requests regarding promotions, new products, or quality issues. This is a Full time Hybrid position, and you must have some initial Customer Support experience and/or Community Management and speak fluently English and Spanish. This role is Hybrid, with 2/3 days in our beautiful and fun office (Near South Quay/ Canary Wharf). If you’re passionate about customer service and have strong communication skills, this fulltime position is perfect for you. Under the guidance of experienced professionals, you’ll work on diverse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain experience in delivering exceptional customer service, and interact with consumers via LifeChat, Phone, email (Mostly) and Social Media messages, thanks to our platform Sprinklr. Our team collaborates very closely with Coca-Cola’s teams, and most of the work is to answer customer questions and requests online. This team works agile with one of the best work culture and environment offered to young professionals with lots of support, exciting projects and flexibility. Ideal Candidates: • Professionals with a degree in Business, Communications, or a related field., • A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence., • Effective communicators adept at understanding and resolving customer issues., • Team players who thrive in collaborative environments., • Detail-oriented individuals excelling in fast-paced, service-driven settings., • Enthusiastic learners committed to advancing their customer support skills., • Proficiency in customer support tools and software such as Sprinklr is highly valued., • a fluent level of English and Spanish Your Role: • You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email. THIS IS NOT A SALES JOB, you will answer consumer questions and requests regarding a variety of topics, • Provide exceptional customer support to clients through various channels (mainly email or online messages)., • Collaborate with the customer support team to resolve issues and improve service., • Assist in identifying and implementing service improvement initiatives, we love people with ideas!, • Foster a collaborative team environment focused on excellence in customer interactions., • Support in documenting and presenting customer support strategies and outcomes. Konecta Customer support Team is dedicated to exclusively support the consumer experience strategy of its client Coca-Cola. You will be employed by Konecta who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the consumer experience strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation. We are an equal employer and welcome applications from all backgrounds. Join us and start your journey with us today!

Meeting and Events Supervisor - Corporate Office Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. We believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.” At Millennium Hotels and Resorts, we want you to have a career that you love to talk about. As global leaders in hospitality, we believe in hiring the best people to deliver the best-in-class services and added value to our guests. If you are passionate, welcoming and always looking to give that little bit extra to others – we have a role for you. At our newly created London Event Booking Centre, we are seeking a Meeting and Events Supervisor to support the Meetings & Events & Groups department in maximising revenue and fostering strong client relationships through effective and efficient sales techniques and strategies. This role is pivotal in guiding and supporting our Meetings & Events and group sales efforts across our portfolio of London Hotel. This role requires you to work closely with our clients, agents, and team members to drive revenue growth, build and maintain strong relationships with our clients and ensure seamless coordination and delivery of all aspects of the event within dedicated SLA’s Key responsibilities include: • Managing and converting incoming Meetings & Events and Group business enquiries according to departmental standards, including but not limited to -proposal negotiation -upsell opportunities, revenue conversion, volume conversion, speed of conversion, business management, • Responsible for all post-contract communication, and queries with the client., • Be the key point of contact for clients, promoting all versatile meeting and event spaces and ensuring every detail is in place for seamless event execution., • To work on behalf of, sell and convert Meetings & Events & Groups business facility., • Support the accurate production of daily, weekly & monthly management information., • Working with central team and management teams to propose efficiencies and improvements as appropriate and adapt according to system and process changes required for the department., • Managing site visits – for clients, bookers and event suppliers What you’ll bring • Proven experience in working in a busy, fast paced Meeting & Events department, ideally within a cluster role., • Ability to resolve any client disputes and complaints in a professional manner and within the guidelines issued, • Up-to-date knowledge of competitor hotels and venues, • A strong understanding of the event booking process, • As this customer facing role, you will require exceptional interpersonal skills, and a passion for delivering outstanding service., • Exceptional communication and interpersonal skills, with the ability to communicate clearly and concisely, both written and in person., • Organisational expertise and commercial awareness., • Positive and passionate approach. In return we offer: • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme

General Manager – Elevation Workout (London W1) Salary: £41,000 + performance bonus Location: 106 Great Portland Street, London W1 Schedule: Full-time, on-site Start date: November / December 2025 (Soft Launch) About Us Elevation Workout is a new premium class-based training studio in the heart of London W1 — part of the Vitalis Group (Dubai). The studio combines high-energy HIIT and Spin classes with a luxury boutique environment and seamless customer experience. We’re building a tight-knit team focused on quality, accountability, and genuine community connection — not corporate gimmicks. The Role We’re searching for an experienced and dynamic General Manager to lead the launch and day-to-day operations of Elevation Workout. You’ll oversee the full running of the studio, manage the Assistant Manager and instructor team, and deliver a consistently exceptional client experience. This is a hands-on, leadership-driven position that balances structure, energy, and autonomy. You’ll have space to build something special — a standalone, self-sustaining business with real local impact. Key Responsibilities • Oversee all daily operations across Spin Studio, HIIT Room, and therapy areas., • Manage, mentor, and support the Assistant Manager and instructors., • Coordinate class scheduling to build toward full capacity (10 classes per room per day)., • Maintain operational excellence — cleanliness, safety, energy, and punctuality., • Handle member engagement and uphold exceptional customer service., • Lead soft and hard launches (Dec 2025 / Jan 2026)., • Coordinate in-studio content creation for social media and marketing., • Develop corporate wellness partnerships and team-building sessions during off-peak hours., • Plan and host community events, challenges, and charity fundraisers. You’ve managed teams in fitness, hospitality, or boutique training environments and understand what it takes to deliver consistency with heart. Essential qualities: • Proven experience managing a studio, gym, or wellness venue., • Excellent leadership and communication skills., • Confident in creating schedules and managing small teams., • Hands-on, proactive, and dependable., • Ability to teach Spin or HIIT sessions occasionally (not required)., • Experience coordinating local events or brand collaborations., • Strong interest in social media and content culture.Why Join Us?, • £41,000 base salary + performance bonus, • 28 days holiday (including bank holidays), • Early autonomy with direct input into studio systems and team culture 📧 Applications close 20 November 2025.

Employment Type: Self Employed - Full Time/Part Time - Main source of income or side hustle, you decide Working Hours: Work your desired hours Annual Salary: Commissions only - OTE £80,000 to £100,000 per year Location: Based in London / Birmingham / Manchester / Leeds / Cardiff / Swansea / Nottingham / Sheffield / Northampton / Leicester or Derby - Remote/Work from home from any of those locations NOTE: You need to have full right to work in the UK with full settled status for this role. We will not consider candidates with visa. ABOUT UAPP At UAPP, we are dedicated to making the process of applying to universities in the UK easier for students worldwide and streamlining the recruitment process for universities. Our Edtech platform is designed to provide students with the resources and support they need to embark on their higher education journey and help universities engage with prospective students seamlessly. UAPP is now expanding its global footprint and recruiting across the UK and Europe to extend its services to many more aspirants. ROLE RESPONSIBILITIES As an Student Recruitment Consultant at UAPP, you will play a vital role in guiding students through the university admissions process. The ideal candidate will possess excellent communication skills, a deep understanding of UK universities, and the ability to build a strong community presence. This role requires staying updated on industry trends, effective marketing, lead generation, and exceptional customer service to ensure successful student conversions. • Stay updated on UK university programs, entry criteria, and industry trends to offer accurate advice., • Build your own pipeline and generate your own leads (training will be given), • Provide personalized guidance to students on university options, courses, and admission requirements., • Provide a high level of customer service to prospective and current students, establishing strong relationships., • Guide students through the entire admissions process, from application submission to enrolment., • Implement strategies to enhance the conversion rate of prospective students to successful enrolments., • Engage with local communities, schools, and educational institutions to build a network., • Represent UAPP at relevant events and activities to enhance the company's presence., • Participate in events, record videos, promote UAPP on social media and implement new content ideas on social media channels. ESSENTIAL REQUIREMENTS The candidate applying for the role should have the following: • No restriction in your working hours, • Access to a laptop, a phone and a good internet connection, • The ability to start soon, • Excellent communication and interpersonal skills, • Customer-focused mindset with the ability to build strong relationships, • Excellent attention to details, • Excellent phone manners, • A very good level of spoken and written English, • Access to a phone/laptop and a good internet connection., • Hunger for learning, • Hunger to do well for yourself and earn uncapped commissions DESIRABLE REQUIREMENTS • Sales experience., • Recruitment experience, • Customer Service experience BENEFITS • Full training offered, • Uncapped commission, • Mentoring and coaching support To stay updated about more roles in the organization and UAPP, follow us on: LinkedIn: Instagram: Facebook: X:

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. Here's the exciting bit…a great day includes Develop Own Brand product ranges across all of our categories with the commercial team; setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Location 3 days per week on-site at Beaverworld, Ponders End, EN3 7SR Travel to 3PL sites A Bit About Us Beavertown began life in a tiny BBQ joint in Haggerston, North London. In 2020 we opened BEAVERWORLD, our Out of this World brewery & mothership in Ponders End. Alongside our Lockwood Brewery in Tottenham Hale and our micro-brewery at the Tottenham Hotspur Stadium we have the capacity to brew a staggering 90 million pints a year. Now, we’re happily brewing loads of great beer - for everyone to enjoy - anywhere in the universe...although tastes best when drank on Earth. So, if you’re after some tasty beer with a difference you’ve come to the right place. The Role The 3PL Stock Administrator is primarily responsible for the proactive coordination and administration of stock at 3rd Party sites, ensuring it is in the right place, at the right time and in the right quantity. The 3PL Stock Administrator will work closely with internal and external stakeholders to improve and develop processes that ensure stock levels are accurately maintained with our 3PL partners enabling the capability to achieve 100% OTIF, contributing to overall customer satisfaction. What You’ll Be Doing • Deliver exceptional service through prompt and effective communication, acting as a crucial link between all stakeholders to enhance customer experience whilst ensuring both stock availability and quality., • Oversee the planning and coordination of stock movements between 3PL, Contract Brewers and Beavertown sites, ensuring timely, compliant transactions that reflect stock accuracy across all locations., • Conduct regular reviews of stock health through systems to maintain optimal inventory levels and support effective allocation planning., • Validate stock reporting accuracy through regular audits of 3PL sites, addressing issues and giving recommendations for improvement based on the audit findings., • Act as the central hub for all transport requests, coordinating and executing deliveries or directing them as needed to ensure seamless operations, • Ensure timely updates to the relevant planners and trackers for stakeholder transparency., • Maintain proactive communication with hauliers to ensure visibility on delivery and collection schedules, and promptly inform stakeholders of any anticipated delays or issues., • Capture and contribute to the reporting of performance metrics., • Contribute to the introduction and accuracy of IT tools and systems that support the end to end logistics operations., • Analyse processes and trends to uncover opportunities for improvement and proactively identify potential issues. What You’ll Bring To Us • Practical experience working as a Stock Administrator specifically for 3PL’s, • Previous examples in the logistic industry with SAP, • Accuracy / Efficiency / Compliance / Inventory Health, • Previous examples of handling multiple stock admin tasks, • Experience excelling in an ever-changing stock management environment, prioritising effectively and always meeting deadlines, • Strong skills in all Microsoft package, • First class communication skills with experience partnering with multiple stakeholders, • Your passion for the industry and the Beavertown brand What’s In It For You • Discounts on Beavertown beer and goodies, • Discretionary bonus, • 25 days Annual Leave plus a day off to celebrate your birthday, • 2 days off every year for volunteering, • Private healthcare, • Company pension, • Team and company social events including monthly lunch

At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a HSE Manager/Food Safety Manager to work at a prestigious workplace site in London. Location: London (occasional site visits to our central productions unit in Wimbledon) Rate of Pay: £45,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 9:00am - 5:00pm Key responsibilities: • Delivery of H&S performance indicators, • Delivery of Food, health and safety & Allergen performance indicators, • Delivery of proactive internal auditing, • Delivery of reactive audits and interventions as required, • Operational engagement, • Coaching and support of all teams to create a culture of safety Role Specific • HACCP & Safety Systems: Maintain and implement bespoke HACCP systems in line with Compass Global CPU standards., • Workplace Safety: Oversee and maintain the Compass Workplace Safety Management System, ensuring that operational safety standards are consistently met., • Continuous Improvement: Work proactively with managers and key staff to develop and sustain a continuous improvement program for HSE management. This includes conducting regular audits, inspections, and spot checks, preparing risk assessments, and facilitating team training activities from CPU through to site delivery and customer consumption., • To provide competent advice, guidance and support to operational teams to enable them to carry out their HSE responsibilities., • To support the retention and mobilisation of new business in order to facilitate the implementation of effective HSE standards., • Incident Investigation: Investigate food safety and safety incidents, ensuring that they are properly reported and that improvements are implemented., • Liaison with Enforcement Bodies: Liaise with enforcement agencies when required., • Expertise & Support: Provide technical expertise and support to ensure compliance with regulatory, company, and accreditation requirements related to Health & Safety, Food Safety, Quality, and the Environment across the various CPU sites. Additional Responsibilities • Collaboration with Management Teams: Work closely with site management teams to maintain and improve safe food systems and general safety standards., • HSE Support: Assist the Sector Head of QHSE Manager in developing and supporting the CPU & delivery sites, particularly around new developments and enhancements., • Cross-Department Collaboration: Collaborate with other health, safety, environmental, and quality professionals within the business to ensure a consistent and effective approach across the company in meeting HSE objectives. What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

🌍 Location: London 🗣️ Languages: English (fluent), Flemish(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Flemish Market 8h a day, 5 days a week, between 08:00 - 16:00 Join the dynamic field of community Management and customer support with an exciting opportunity offered by Konecta, a dynamic and innovative Consumer Support & Service global firm. Work remotely with our European wide team and provide top-tier support to our client Coca-Cola in European markets. We are the voice of the brand and act as primary contact with consumers to answer their requests regarding promotions, new products, or quality issues. This is a Full time Hybrid position, and you must have some initial Customer Support experience and/or Community Management and speak fluently English and Flemish. This role is Hybrid, with 2/3 days in our beautiful and fun office (Near South Quay/ Canary Wharf). If you’re passionate about customer service and have strong communication skills, this fulltime position is perfect for you. Under the guidance of experienced professionals, you’ll work on diverse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain experience in delivering exceptional customer service, and interact with consumers via LifeChat, Phone, email (Mostly) and Social Media messages, thanks to our platform Sprinklr. Our team collaborates very closely with Coca-Cola’s teams, and most of the work is to answer customer questions and requests online. This team works agile with one of the best work culture and environment offered to young professionals with lots of support, exciting projects and flexibility. Ideal Candidates: • Professionals with a degree in Business, Communications, or a related field., • A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence., • Effective communicators adept at understanding and resolving customer issues., • Team players who thrive in collaborative environments., • Detail-oriented individuals excelling in fast-paced, service-driven settings., • Enthusiastic learners committed to advancing their customer support skills., • Proficiency in customer support tools and software such as Sprinklr is highly valued., • a fluent level of English and Flemish. Your Role: • You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email. THIS IS NOT A SALES JOB, you will answer consumer questions and requests regarding a variety of topics, • Provide exceptional customer support to clients through various channels (mainly email or online messages)., • Collaborate with the customer support team to resolve issues and improve service., • Assist in identifying and implementing service improvement initiatives, we love people with ideas!, • Foster a collaborative team environment focused on excellence in customer interactions., • Support in documenting and presenting customer support strategies and outcomes. Konecta Customer support Team is dedicated to exclusively support the consumer experience strategy of its client Coca-Cola. You will be employed by Konecta who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the consumer experience strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation. We are an equal employer and welcome applications from all backgrounds. Join us and start your journey with us today!

Voids and Lettings Officer - MUST HAVE SOCIAL HOUSING EXPERIENCE Department: Housing Services Location: Local Office Bases - multiple sites Grade/Salary: £39835.43 to £42155.78 Reports To: Neighbourhood Response Manager Contract Type: Permanent / Full-Time (35 hours per week) No hybrid working Job Purpose To manage the end-to-end process of voids and lettings to ensure Eastend Homes properties are re-let quickly, cost-effectively, and in line with legal and regulatory requirements. The postholder will support the organisation’s commitment to providing high-quality homes and excellent customer service to new and transferring tenants, aligning your work with Eastend Homes’ values: • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted – by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving – by using data, feedback, and learning to strengthen services. 1. Void Management • Coordinate all activities relating to the voids process from tenancy termination through to re-letting., • Liaise with internal teams and contractors to ensure timely completion of void works and compliance with re-let standards. Escalating issues where delays experienced., • Inspect void properties alongside technical support officers to assess works required and ensure value for money on repairs., • Maintain up to date information on systems to enable scrutiny of the process used, current position on voids status across the organisations portfolio., • Manage lettings in accordance with Eastend Homes’ allocation policies and relevant legislation., • Liaise with local authority nomination teams (e.g. Tower Hamlets) to match prospective tenants to suitable properties., • Conduct accompanied viewings and tenancy sign-ups alongside the Neighourhood Response Officer, providing information to ensure smooth handover, ensuring new tenants receive appropriate advice and support., • Carry out pre-tenancy assessments and affordability checks to minimise tenancy failure. 3. Customer Service and Communication • Provide high-quality and responsive services to prospective, new, and transferring tenants., • Deal sensitively and efficiently with customer enquiries regarding available properties, eligibility, and the lettings process., • Deliver pre-tenancy advice and ensure tenants understand their rights and responsibilities. 4. Compliance and Administration • Maintain accurate and timely records using Eastend Homes’ housing management systems., • Ensure all documentation, including tenancy agreements and statutory safety certificates, are complete and compliant. All criteria below are essential unless marked as desirable. 1. Experience • Proven experience in voids and lettings management within a social housing or local authority setting., • Experience of working with contractors and maintenance teams to coordinate void works., • Desirable: Experience in tenancy sustainment or homelessness prevention work. 2. Knowledge Skills • Strong understanding of housing allocations policies and relevant legislation (e.g. Housing Act 1996, homelessness duties)., • Excellent organisational and time management skills., • Good interpersonal skills, with the ability to deal sensitively with vulnerable customers., • IT literacy, including experience using housing management software (e.g., Northgate or Civica)., • Desirable: Knowledge of the local housing market and challenges in East London., • Committed to Eastend Homes’ values:, • We Care – empathetic and supportive in all resident interactions., • We Are Trusted – acts with fairness, transparency, and confidentiality., • We Are Improving – takes initiative, welcomes feedback, and strives for excellence., • We Are Listening – values resident voice and adapts approach based on need., • A customer-focused approach with a commitment to equality, diversity, and inclusion., • Proactive, solution-focused attitude with a drive to improve services and outcomes.

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for an Event Operations Manager to join our team with Prestigious Events across London, Scotland, and Northern Ireland. Location: London with some travel to Scotland, and Northern Ireland Salary: £40,000 per annum Working Pattern: 40 hours per week, predominantly Monday-Friday (flexibility is required) Key Responsibilities • End to end event management for a series of prestigious events throughout the year, • Provide clear communication and regular updates to clients, partners, and internal stakeholders, • Budget management, logistics coordination, vendor negotiation, and marketing promotion, • Responsible for project management, overseeing all aspects from planning to completion to ensure objectives are met on time and within budget Our Ideal Candidate: • 2-3 years’ experience in a similar position, • Responsible for planning, organizing, and overseeing all aspects of an event from start to finish, • Must possess excellent communication and organisational skills, • Must be flexible as you will be required to travel extensively to meet with potential clients for event planning briefs, vendors, • Passionate about delivering outstanding customer service, • Strong leadership or supervisory experience in a similar hospitality or contract catering role What's in it for you? Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Employment Type: Self Employed - Freelance Working Hours: No fixed work hours Annual Salary: Commission only, fixed amount per student enrolled Location: Remote/Work from home Are you well-connected, persuasive and passionate about helping people gain access to Higher Education? Join our growing national network of freelance Student Recruitment Consultants and earn £500 for every student you refer who successfully enrols at one of our partner universities. We partner with widening participation universities across England, offering accessible and alternative pathways into higher education—many courses require no formal qualifications. CAMPUSES INCLUDE: London, Manchester, Birmingham, Leeds and Nottingham ABOUT OMEGA PARTNERS As a Recruitment Consultant at Omega Partners, you’ll identify and support prospective students looking to begin their higher education journey—especially those who might not have traditional qualifications. You’ll use your community network and/or social media presence to generate interest in university pathways and work closely with our in-house Admissions Team, who will guide and assist your referrals throughout the application process. WHY APPLY? • Join a team of over 100 active referral partners, • Work alongside our Admissions Team, who will provide expert advice, • Help students gain access to living expense funding whilst studying, • With multiple university intakes each year, you can refer students year-round, • Make a meaningful difference and change lives ROLE RESPONSIBILITIES As a Student Recruitment Consultant at Omega Partners, you will be finding prospective students and ensuring they have the correct documents to study in the UK. • Promote university programmes on social media or engage with your local community, • Identify and engage with potential students (aged 18+), • Understand and collect the documents required to study in the UK (e.g. CVs, ID, qualifications or work experience), • Provide a high level of customer service to prospective students, establishing strong relationships ESSENTIAL REQUIREMENTS The candidate applying for the role should have the following: • Understanding of the student recruitment process and Student Finance England, • Strong community network of people interested in going to university, • Strong social media skills, • Great communication skills DESIRABLE REQUIREMENTS • Sales and recruitment experience, • Base knowledge of Higher Education access routes BENEFITS • Full training offered, • Uncapped commission If you're social, well-connected, and passionate about education, this is a flexible and rewarding way to earn commission while making a huge difference to people’s lives. Apply now and start referring today!

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Catering and Events Manager Based between Painters’ Hall & Salters’ Hall £42,500 pro rata 28 days including bank holidays Any 5 out of 7 Days, 8:30 am – 5:30pm (There will be an expectation to attend industry events in the evenings and weekends so hours may vary) Locations: (PH - 9 Little Trinity Lane, London EC4V 2AD) (SH - 4 London Wall Place, London EC2Y 5DE) Join Our Team as Catering and Events Manager at the Stunning Painters’ Hall & Salters’ Hall! Do you have Livery experience? (Livery experience is essential) Are you a passionate leader with a flair for delivering exceptional events? Do you want to make a real difference in a venue committed to sustainability and social good? We’re looking for a dynamic Catering and Events Manager to oversee our vibrant venue and catering operations at the iconic Painters’ Hall & Salters’ Hall! About us: We’re a vibrant team dedicated to delivering smile-inducing, sustainable food using local, seasonal ingredients. Explore more about us: What You’ll Do: • To assist the Senior Operations Managers / Culinary Director with the management and delivery of all aspects of the venue and catering operation at both the Painters’ Hall & Salters’ Hall while ensuring an excellent client relationship is maintained and developed., • Ensure the continued strategic development of the events offer, proactively identifying the needs of the business and embed processes it should take to succeed., • Compliance with all Statutory Law with regard to Health and Safety, Fire Safety and Security protocols; optimising profitability; improving standards and communications across the business. Our commitment to sustainability We place sustainability at the heart of our operations, aiming to foster a more sustainable and socially responsible catering and hospitality industry. We’re passionate about reducing our climate footprint and sourcing low impact and seasonal produce, while prioritising local and ethical suppliers. We’re striving to be a circular caterer and reducing food waste and single-use plastic. By pursuing B Corp certification, nurturing our team, supporting charity partners and nourishing our communities, we’re on a mission to spread social goodness. Management • Manage the onsite relationships between Seasoned Events and Painters’ & Salters’ Halls., • Plan and deliver events across the venues as required. Liaising with the onsite client on finalising event details post confirmation of event. Placing all orders with suppliers and updating staffing requirements. Where necessary liaise with warehouse for Seasoned kit and beverage requirements., • Manage the onsite stock and ensure that the kit is presentable and kept in sufficient quantities to be able to deliver the required events., • Attend weekly pre-events meetings onsite at the venues as well as Seasoned Ops Meetings., • Always manage the integrity and fabric of the venues especially in the planning, delivery and de-rig of all livery, corporate and private events., • Where necessary, ensuring that risk assessments are consistently adhered to., • Responsible for the direction, supervision and discipline of all suppliers, catering and staff whilst onsite at the venues., • Identifying and addressing training needs for staff. Liaising with staffing agencies to ensure that Seasoned standards are adhered to; Responsible for ensuring correct dress code is adhered to., • Ensure that the personal development of zero hour variable and agency staff are monitored to maximise their benefit to the business., • To deliver personal and department KPI’s., • Manage and keep up to date the SOP manual for the venues., • Where relevant, contribute towards the continuous development of the business and work alongside the venue to realise ongoing improvements in venue facilities, procedures and working arrangements., • Ensure all orders are placed, processed and booked off within the required timeframes through the companies e-procurement system, using the nominated supply chain. Sales, Customers and Client • Ensuring a high standard of service and customer service is always delivered., • Attend both sale and operational site visits when required., • Recommend modifications to systems and practices to improve customer experience., • Day to day liaison with the client to ensure a good relationship is maintained and developed., • Make a proactive contribution and build strong working relationships with venue management teams to ensure company direction and objectives are met., • Support Sales / Customer Services as required., • To negotiate prices that are mutually beneficial to customers and gain revenue for the company., • To be proactive to maximise sales opportunities. Communication • Attend client, management and staff meetings, managing all food tastings., • To communicate effectively with internal and external clients and team, verbally face to face and in writing., • Responsible for effectively communicating with staff on all levels., • Responsible for communicating with senior operational venue management, both in terms of ‘business as usual’ and exceptional events arrangements/notifications/requests. Health and Safety • Responsible for all health and safety and hygiene, relating to the event and catering operations pre- event and onsite., • Ensure all documentation is up to date as required by law., • Ensure all Site-Specific Risk Assessments and Method Statements for both catering and contractors are completed, communicated and reviewed as required by the company policy., • When required to communicate, train and document health and safety policies to staff., • Ensure compliance at all times to Seasoned Events ISO accreditations. Finance Reporting and Planning • Where relevant, responsible for security and accuracy of all cash floats and accompanying stock sheets., • Following company budget sheets, ensure staffing levels are controlled to always ensure maximum efficiency and effectiveness., • Ensure company procedures on ordering of goods are followed. Human Resources • Ensure that staff adhere to current legislation as and when required as well as direction and guidance from the HR Department., • Ensure that all company policies and procedures are also followed., • Be responsible for ensuring that staff are motivated, appraised and trained. General and Other Duties • Undertake any reasonable duties as dictated by either the Senior Operations Manager or Managing Director that are within skills and capabilities., • You may be asked to assist at other venues from time to time, • Ready to make an impact with us? If you’re eager to lead a forward-thinking team in a beautiful setting while championing sustainability, apply now! Join us in creating extraordinary experiences and spreading social goodness. Seasoned Events are equal opportunities employers, we value diversity and are committed to providing equal employment opportunities. We believe that the more inclusive our environments are, the better our work will be. So, if you’re looking to progress your career as our Catering and Events Manager please apply via the button shown.

Acid Running Acid Running is a luxury running apparel brand, based in central London, and one of the fastest-growing sportswear brands in Europe. We believe that running has the unique ability to transform the body, heal the mind and enrich the soul. Launched just over 3 years ago, we’re known for our unique philosophy, fashion-forward aesthetic and technical garments, and are worn by some of the most high-profile creatives in the UK. Now we’re looking to add to our growing team. The Role We’re on the hunt for an e-commerce specialist to manage our website, operations, community management and customer service. Day to day responsibilities include 3PL management, CRO, fulfilment, customer service, logistics, and the ownership of inventory and stock flow between warehouse and Shopify. Experience in Shopify e-commerce is a must, whilst operational & CS management is a bonus. Ideally the candidate will also have an appetite to grow their marketing knowledge, alongside the rest of the team. The successful candidate will work directly with the founder in this role. Essential Requirements • 2+ years Experience with Shopify in a DTC commercial environment, • Experience in a lean DTC team, • An aesthetic-led approach to e-commerce, • Experience with conversion rate optimisation, • Experience working with Shopify-specialist developers, • A flexible & resilient approach to work with the ability to work under high pressure and in a fast- paced and often demanding environment., • A self-starter with ideas and initiative - someone who doesn’t need to be told what to work on when briefs are completed, • Strong time management skills, • Strong project management skills and initiative., • Strong communication skills, both written and verbal., • An ability to handle constructive criticism in a positive way and welcome direction from the wider team, • A keen interest in social media platforms and a strong understanding of how they work., • A keen interest in fashion, contemporary culture and the arts, • A runner, • Flexibility, sometimes you may need to work a little later, but don’t worry, you’ll always be able to take that time back Non-Essential/ Bonus Requirements • Experience working with a DTC fulfilment centre/warehouse, • Experience working on DTC customer service, • Experience in community management Job Specifics • Start Date: ASAP, • Salary: £30-40k dependent on experience, • Hours: 39 hours, 5 days a week, min. 3 days in office Perks • Large private office space by Borough Market, with well-supplied kitchen, • Dynamic and friendly work environment, shared with Spin social media agency, • A remote working policy, which means you are able to work remotely (abroad or otherwise) for 1 month per year., • 1 hour early finishes on a Friday, with a pub next door :)

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on fast, thoughtful service and a personal touch that builds trust and drives word-of-mouth growth. Role Overview As we grow, we’re looking for a warm, organised, proactive, detail-oriented Operations & Customer Experience Operator to help manage and grow BridgePro’s day-to-day operations. You’ll work closely with the founder to support customer service, online sales, operational tasks, marketing, logistics, distribution partnerships, and contribute to brand-building initiatives. This is a hands-on role ideal for someone who thrives in an entrepreneurial environment and enjoys wearing multiple hats. Key Responsibilities • Respond to customer inquiries with clarity, professionalism, and warmth., • Maintain accurate records of orders, returns, and feedback., • Build and assist with product listings, descriptions, and updates across platforms., • Coordinate with suppliers and logistics partners to ensure smooth fulfilment., • Monitor inventory levels and support restocking processes., • Help prepare customer support materials and training guides., • Identify opportunities to improve service delivery and operational efficiency. The Role This role offers a unique opportunity to grow within a dynamic, purpose-driven business that blends operational excellence with creative flair. • Team Work: Work closely with the founder, gaining insight into customer experience strategy, product development, and business operations., • Brand-Building Experience: Contribute to the growth of BridgePro’s product portfolio and customer engagement strategy., • Creative Freedom: Your ideas matter—whether it’s refining a support process or shaping a product listing, we welcome innovation., • Professional Development: Exposure to cross-functional projects in operations, customer service, branding, and logistics., • Positive Work Culture: We value clarity, warmth, and excellence—expect a supportive environment that encourages growth. Ideal Candidate & Qualifications • Qualification in Marketing Operations (preferred), • A “can-do” attitude and willingness to go above and beyond for customers., • Strong oral and written communication, analytical and organizational skills., • Excellent supplier relationship and negotiation skills., • Demonstrate ability to manage and motivate suppliers., • Experience in customer service and operations — attitude and adaptability matter most., • Experience with e-commerce platforms / tools and logistics (e.g. Online retail, Amazon, Shopify, Tik-Tok), • Comfortable using spreadsheets, and email platforms., • Empathetic and solution-oriented in customer interactions., • Familiarity with digital marketing tools and social media (bonus)., • Proactive, reliable, and eager to learn., • Self-starter who enjoys problem-solving and working independently. Why Join BridgePro? • Be part of a growing brand that values sustainability, innovation, and customer care., • Work directly with the founder and shape the future of the business., • Flexible hours and remote work setup., • Opportunity to grow into a larger role as the business expands. How to Apply Send your CV on why this role excites you to . We review applications on a rolling basis.