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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and Dutch, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer., • Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Over 100,000 businesses and millions of people use 1Password to protect their most important information, and we believe those people—and the companies they work for—shouldn’t have to choose between security and productivity. We see security as a human challenge, rather than a technological one. It’s hard work, but our mission has always been to ease the tension between security and convenience and help people navigate the digital world without fear or friction. Human-centric security is part of our DNA, but human-centricity is also the backbone of our culture. We encourage big ideas and new ways of working that help us to make the online world a safer place for everyone. As a Commercial/Enterprise BDR, you’ll be pivotal in driving our growth within the Commercial & Enterprise sector across the EMEA Region. This role has a higher emphasis on generating strategic outbound opportunities while still engaging with inbound leads. You will be the initial point of contact for potential customers, establishing the groundwork for successful sales engagements. This is a remote opportunity within the UK. What we're looking for: Communication (& Language): You have excellent written and spoken communication skills in German and English with the ability to engage and develop relationships, sharing information effectively across all professional levels. Experience: You have one or more years of experience in sales pipeline generation, with a proven track record in both inbound and outbound sales. Results-Oriented: You are motivated, driven, and focused on achieving and exceeding targets. You demonstrate discipline and a results-oriented spirit in all your efforts. Teamwork & Collaboration: You value teamwork and actively engage in knowledge sharing and celebrating team successes. Growth Mindset: You embrace feedback, continuously seeking learning opportunities, and are committed to growing within the Sales organisation. Curiosity & Adaptability: You are naturally curious, quick to adapt, and thrive in a dynamic environment. Tech-Savvy: You are proficient with Salesforce, Outreach, LinkedIn Sales Navigator, or related tools, and eager to learn new technologies. Organisation & Time Management: You have strong organisation and time management skills, enabling you to juggle multiple tasks effectively. What you can expect: Lead Generation: Focus primarily on generating and qualifying outbound leads, while also handling inbound inquiries through phone, email, social media, and video. Manage and grow Sales Pipeline: Proactively prospect into new accounts, identifying, qualifying, and nurturing potential business opportunities in new and existing Commercial/Enterprise accounts by conducting initial conversations and following up with decision-makers. X-Functional Collaboration: Collaborate closely with Marketing, Account Executives and others to leverage their insights and expertise to achieve shared goals. Develop Pipeline Generation Skills: Build and improve your skills in pipeline generation, crucial for your career progression within sales. Continuous Learning: Deepen your understanding of our product, its use cases, and any company initiatives through our onboarding programme and Learning Management System. You'll also leverage resources to help you master our tech stack and understand customer challenges. You'll have ongoing support from managers through one-on-one coaching throughout. Leverage Cutting-Edge Tools: Utilise an industry-leading software stack in your outbound prospecting, including Salesforce, Outreach, 6sense, Lusha, and LinkedIn Sales Navigator. Travel: You may occasionally be required to travel for company meetings and marketing events. The frequency and duration of travel will depend on business needs. Travel may include visits to countries where your language skills will be a valuable asset. Creativity and Adaptation: You will try new things—if something isn’t working, you’ll be encouraged to be creative and to try new tactics and strategies. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer. ● Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

SALARY: £34,000 per annum HOURS: 37.5 hours working Monday - Friday LOCATION: Minimum 2 office days (Albert Road) with flexibility to attend events & meetings across all BWC locations throughout the week as required. Talent Acquisition Partner About Bristol Waste Company: At Bristol Waste we not only take care of the city, keeping it clean and safe for our residents and customers, we are now working across the region. We visit every home in Bristol, clean every street, look after schools, civic buildings and commercial buildings. You will see us collecting the waste and recycling, cleaning the streets, running the recycling centres, removing graffiti, cleaning buildings, providing security services and much more. We even grit the roads in the winter and clear fly-tips. Some only see us as a waste and facilities management business, but we see things differently. Our role is to improve the lives of those who live, work, or visit Bristol – and beyond – and to protect the environment. Purpose of the role: To deliver an efficient, fair, and engaging recruitment process that supports operational delivery, strengthens Bristol Waste Company's reputation as an employer of choice, and contributes to our People Strategy through community engagement and inclusive hiring practices. Key Responsibilities: Strategy & Planning • Maintain and update workforce plans for each business area, ensuring resourcing requirements are met to support service delivery., • Review recruitment processes regularly and recommend improvements to enhance efficiency, inclusivity, and candidate experience., • Identify and implement cost-effective recruitment solutions without compromising quality or candidate experience. Recruitment Delivery • Manage the end-to-end recruitment process-from vacancy approval to offer-ensuring an efficient service and a positive candidate experience., • Conduct recruitment campaign meetings with hiring managers, providing creative and tailored solutions to attract talent., • Select appropriate advertising channels and methods relevant to each vacancy, balancing reach and cost-effectiveness., • Utilise tools to proactively source passive candidates and build talent pipelines., • Develop and maintain question banks for each job role and recommend suitable assessment methods(e.g., presentations, practical exercises)., • Handle and maintain recruitment documentation to demonstrate fairness, equal opportunities, and compliance with employment legislation. Stakeholder & Manager Support • Train and develop hiring managers on key aspects of the recruitment process, ensuring fairness and consistency., • Provide guidance on assessment methods and candidate evaluation. Employer Branding & Attraction • Collaborate with the Marketing & Communications team to promote Bristol Waste Company as an employer of choice., • Optimise the use of social media for talent attraction and brand visibility., • Represent the business at recruitment events, particularly those focused on local communities., • Develop and maintain relationships with external partners that support the People Strategy. Agency & External Partnerships • Manage relationships with preferred agency suppliers, driving quality and compliance while monitoring cost efficiency., • Champion inclusive hiring practices and support diversity initiatives. Essential Requirements for the Role: • Strong stakeholder management and interpersonal skills, • Excellent communication and influencing abilities, • Ability to manage multiple priorities in a fast-paced environment, • Creative approach to talent attraction and employer branding, • Data-driven mindset for reporting and process improvement Knowledge • Recruitment best practices and candidate sourcing techniques, • Employment legislation and compliance requirements, • Proficiency in ATS systems (e.g., GoHire), sourcing tools, and social media platforms, • Understanding of assessment methods and fair selection processes, • Awareness of diversity and inclusion principles in recruitment Experience • Previous experience in high-volume recruitment or similar environment, • Experience managing agency relationships and recruitment campaigns, • Familiarity with community engagement and diversity initiatives, • Proven track record of delivering cost-effective recruitment solutions Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Thank you for your interest in joining Bristol Waste Company.

Sales and Marketing Manager Location: Coventry (Hybrid - 1 day in-office, 4 days from home) Salary: Up to £40,000 per annum Contract Type: Permanent | Full Time | Monday-Friday, 9am-5pm Macildowie are working with this client based in Stoneleigh, a forward-thinking organisation within the environmental and sustainability sector, to recruit a Sales and Marketing Manager for a newly created role with outstanding scope to shape a national brand. This opportunity sits at the heart of a charity renowned for its dedication to preserving the UK's rare and native breeds. The role offers a perfect blend of strategy and creativity, allowing you to lead on digital transformation, partnerships, sponsorships and business development, all while aligning with the charity's mission and values. Marketing & Communications: • Be project lead for a full relaunch of the website, • Develop and implement a clear strategy to increase visibility and drive membership/donations, • Manage and grow social media presence, with delivery support from wider team, • Creating and maintaining marketing materials including collateral copy and content, • Develop and maintain community engagement including digital and in person membership and forums. Sales & Business Development: • Identify, contact and secure new corporate partners, members and sponsorship opportunities, • Represent at events, agricultural shows, and conferences, • Build relationships with sponsors and partners across sectors, • Develop strategies to attract and retain business supporters aligned with values as well as individual members, • Explore lead generation and prospecting with like-minded organisations Reporting & Analysis: • Set KPIs and report regularly on marketing ROI and engagement performance, • Use insights to optimise campaigns and inform future strategy, • Manage and report on digital performance using data and analytics to inform strategy, • Oversee databases and pipelines to track progress and inform decision-making The Candidate: • Self-driven and proactive - able to lead on strategy and delivery with minimal oversight, • Digitally confident - able to project manage websites and use analytics tools, • Creative and strategic - someone who can both ideate and lead on execution when needed, • Commercially minded - understands how to align mission with income generation, • People-savvy - comfortable with stakeholder engagement, networking, and partnerships, • A natural storyteller - with a genuine passion for sustainability and conservation Benefits: • A unique opportunity to shape a national charity's future growth and visibility, • Flexible working - 4 days WFH, 1 day in the office, • Two-week Christmas shutdown, • Regular travel to events and networking opportunities, • Supportive team and culture with autonomy to lead, • Dog friendly office This is a rare opportunity to take on a visible, strategic position with autonomy, flexibility, and genuine purpose. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team: The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well! Desktop Integrations is a cross-functional team that focuses on updates, installs and integrating Firefox with different OS platforms. As part of the Desktop Integrations team, you will be responsible for all things related to OS integration (particularly Windows and macOS) and helping us grow our user base. Our team is geographically distributed, and working in the open is the norm. We contribute to the code driving the Firefox browser on a number of desktop platforms. About the role: A Senior Software Engineer contributes to architectural discussions, and driving feature development within a team. At Mozilla, Senior Engineers are expected to work independently on scoped projects, collaborate closely with peers, and play a key role in delivering high-quality software that aligns with team goals. What you’ll do: • Contribute to the development and improvement of Firefox features related to installs, updates, and OS integrations., • Help implement enhancements to the Firefox installation and update experience, using data insights to guide development., • Tackle platform-specific challenges in low-level operating system integration on Windows and/or macOS., • Collaborate with your manager and teammates to scope and prioritize work in alignment with the team’s goals., • Participate in code reviews and contribute to technical discussions with peers., • Take ownership of complex bugs and lead efforts to improve the Firefox experience for hundreds of millions of users., • Work closely with your geographically distributed team in a highly collaborative environment. What you’ll bring: • 3-5 years experience as Software Engineer, • Experience with systems-level programming on at least one major platform (Windows, macOS)., • Solid programming skills in C/C++., • Effective communicator and collaborator, especially in distributed teams., • Ability to break down technical work and make steady progress within project timelines., • A collaborative mindset and a desire to contribute to team success. Bonus Points • Programming experience in Rust., • Experience working with Windows and/or macOS APIs at a low level (e.g., Win32, Cocoa)., • Additional experience with Linux, or macOS internals., • Contributions to open source projects. We value a variety of voices within our team and at Mozilla. You don't need to check every box on this list to apply. What you’ll get: • Generous performance-based bonus plans to all eligible employees - we share in our success as one team, • Rich medical, dental, and vision coverage, • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute), • Quarterly all-company wellness days where everyone takes a pause together, • Country specific holidays plus a day off for your birthday, • One-time home office stipend, • Annual professional development budget, • Quarterly well-being stipend, • Considerable paid parental leave, • Employee referral bonus program, • Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at _ to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE Req ID: R3160 Hiring Ranges: Remote UK £66,000 - £87,000 GBP

About us Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day. We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love. Your story, with Reach As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow. About the Role: If you love the thrill of finding brilliant storytellers across the UK and international markets and shaping diverse, high‑performing editorial teams, this is your stage. As our Editorial Talent Sourcer, you’ll own a live caseload of around 20–25 vacancies at any one time across multiple locations, turning these around quickly in this fast‑paced environment, while championing data‑led, inclusive hiring. You’ll run end-to-end sourcing for roles across our editorial brands, crafting compelling, platform-ready ad copy. You’ll be the trusted partner to our hiring managers and the first touchpoint for candidates, navigating time zones with ease and ensuring every interaction feels clear, human and memorable. Reporting directly to the Editorial Talent Acquisition Lead within HR Shared Services, and partnering closely with the wider Talent Acquisition function, you’ll play a pivotal role in how we build the future of Reach’s journalism. This is a performance-led role focused on filling editorial positions swiftly without compromising quality, elevating the candidate and hiring manager experience, and widening access to opportunity. What you’ll need to succeed: You’ll thrive here with proven experience in agency or in‑house sourcing, ideally within the editorial media landscape, and a strong record of delivering outstanding experiences for both candidates and hiring managers. You’re influential and resilient, commercially sharp, proactive and organised, with a consultative approach. Passionate about DEI and data, a strong copywriter who adapts tone per platform, and someone who loves continuous improvement as much as making the right hire. Above all, you’re a confident communicator with excellent stakeholder management skills who believes great hiring changes newsrooms for the better How we'll look after you We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including: • 25 Days Holiday, as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to., • An extra day's paid leave each year to volunteer for a cause close to your community or your heart., • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!), • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings., • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice., • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share _. If there's something you want to understand more about, just ask - it won’t make a difference to your application., • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments., • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice., • Wellbeing support - including a 24/7 assistance programme for you and your family., • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products., • Interest-free loans - including for season tickets and technology. Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

(Senior) Marketing Executive Permanent | Remote-First with Occasional Travel – Must Be UK Based £30k-£35K The Opportunity Our client, an independent, not-for-profit membership organisation (tech) is looking for a talented and commercially minded (Senior) Marketing Executive to play a central role in promoting their events, growing their membership, and maximising sponsor engagement. This is a hands-on, varied role where you’ll be responsible for delivering creative multi-channel campaigns across email, social media, web, and more. You’ll be the driving force behind the marketing activities, from crafting compelling content to tracking results, and will work closely with our Head of Experiences to shape the marketing strategy. If you love marketing, have experience with events (virtual and in-person), and thrive in a small, collaborative team, this could be the role for you. Key Responsibilities • Create and deliver engaging email marketing campaigns, tailored to specific audience segments., • Manage and grow their LinkedIn presence – posting, engaging, and running targeted campaigns., • Support and promote their flagship events, from webinars to large conferences, ensuring maximum attendance and engagement., • Develop strategies to recruit and retain members, and to market sponsor opportunities., • Maintain and update the website, • Analyse campaign performance and deliver insights to improve results., • Produce a wide range of marketing assets, from social media graphics to printed event materials., • Provide occasional support to the Events Manager, including on-site assistance at major events. About You Essential: • Strong organisational skills with the ability to juggle multiple priorities., • Proven experience in content creation, email marketing, and social media management (particularly LinkedIn)., • Confident marketing both virtual and in-person events., • Digitally savvy – ideally with CRM/membership platform experience (YM a plus)., • Excellent copywriting and proofreading skills with a keen eye for detail., • Hands-on experience delivering marketing campaigns end-to-end., • Willing and able to attend key events, including:, • Annual Conference (Saturday–Wednesday, late Nov/early Dec, Birmingham or elsewhere in England), • Community Awards (1 day/night between Mar–Jun), • Experience in a membership organisation (tech or professional services)., • Marketing degree or equivalent experience., • Events management skills., • Knowledge of Google Analytics, SEO, design/photo editing, video editing, HTML/CSS, Zoom, Microsoft 365. What’s On Offer • Flexible working in a remote-first environment., • The chance to be part of high-profile tech community events., • A role where your ideas and creativity can directly influence their success., • Supportive, collaborative culture led by passionate volunteers., • Standard working hours: 9am–5pm, Monday–Friday (with 1-hour lunch). To apply to this role please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Location: Remote (UK-based) with some occasional UK travel Contract: Freelance Contract 9-12 months FTC beginning November 2026. Reports to: Founder Salary: Circa 65 hours per month £1,300 retainer + commission (negotiable) / Pro-rata FTE annual salary: £39,000 per annum + commission About Bee Influence Bee Influence is a specialist talent and marketing agency doing it for the community, culture and climate. We represent leading voices across climate, sustainability, nature, social justice and culture. We work with campaigners, authors, creatives and thought leaders to create meaningful partnerships that drive impact. Our work goes far beyond traditional influencer campaigns. We work across speaking engagements, consultancy projects, media appearances, book launches, podcasts, advisory positions, workshops and strategic partnerships with organisations and brands whose values align with those of our talent. We're looking for an experienced Talent Manager who understands that success isn't measured solely by revenue, but by building long-term careers rooted in integrity, purpose and meaningful impact. The Role This is not a traditional talent management role. We're looking for someone who has significant experience managing purpose-led talent and who is comfortable navigating opportunities across commercial, academic, charity and public sector organisations. Alongside managing opportunities, you'll act as a trusted advisor to our talent, helping them make decisions that balance commercial success with their values, wellbeing and long-term career goals. You'll be responsible for managing relationships with both talent and clients, negotiating contracts, identifying new opportunities and ensuring every partnership reflects the standards and ethos of Bee Influence. You will be supported by an experienced PA who has been with Bee Influence for almost 2 years and is able to support you with day to day tasks including client engagement, contract reviews, keeping talent up to date with campaign dates, updating diaries, helping to coordinate schedules and invoicing. Key Responsibilities • Manage day-to-day relationships with assigned talent., • Source, negotiate and manage commercial and non-commercial opportunities including PR, event invites and gifting requests., • Coordinate contracts, schedules, deliverables and client communications., • Identify new partnership opportunities aligned with each talent’s goals., • Manage brand partnerships, speaking engagements, conferences, university events, consultancy projects, workshops, advisory roles, podcasts, media appearances and book launches., • Review briefs and contracts, identifying risks and advising talent accordingly., • Advocate for talent throughout negotiations, ensuring appropriate fees, accessibility requirements and working conditions are secured., • Build long-term relationships with brands, charities, NGOs, publishers, universities and agencies., • Can occasionally travel to events across the UK to support talent in shoots, high-profile events. Ethical Partnership Screening A core part of this role is assessing whether opportunities genuinely align with both Bee Influence's values and those of our talent. You'll be expected to investigate opportunities beyond the surface level, including: • Greenwashing and misleading sustainability claims., • Fossil fuel, defence or other controversial industry links., • Company ownership and financial backing., • Political or reputational sensitivities., • Conflicts with an individual's personal values or existing partnerships., • Potential risks to long-term reputation and credibility. You don't need to be a climate/nature policy expert, but you should naturally ask questions, research organisations thoroughly and feel confident recommending that an opportunity should not proceed where appropriate. This is nuanced, and every talent, despite them being in a similar climate and nature space, will have their own boundaries. It is your responsibility to balance investigating opportunities against their commerciality, and alignment with the talent’s values. About You We're looking for someone who has: • Significant experience in talent management or creator representation - this is not an entry level role., • Experience managing opportunities beyond traditional influencer brand campaigns (i.e not just social media, but offline work such as speaking opportunities)., • Strong commercial negotiation skills., • Excellent written and verbal communication., • Exceptional organisational skills., • Confidence managing multiple stakeholders simultaneously., • Experience reviewing contracts and negotiating commercial terms., • A genuine interest in climate, sustainability, social impact or purpose-led work with experience to back it., • The confidence to challenge opportunities that don't align with talent values. We'd Particularly Love Someone Who Has Experience Managing • Brand partnerships, • Speaking engagements, • Conferences, • Universities, • NGOs and charities, • Consultancy projects, • Workshops, • Advisory roles, • Podcast appearances, • Media interviews, • Authors and book publicity, • Thought leadership campaigns Success in this Role Looks Like • Efficient management of incoming opportunities., • High-quality client communication., • Strong ethical screening of partnerships., • Well-maintained talent schedules and records., • Positive relationships with clients and partners., • Supporting talent to pursue impactful opportunities aligned with their values., • Driving profit and spotting new opportunities towards the business. Essential Qualities We're looking for someone who is: • Caring towards people and the planet, • Highly organised, • Commercially minded whilst balancing this with ethical considerations, • Calm under pressure., • An excellent relationship builder., • A strong negotiator., • Passionate about helping purpose-led people build meaningful careers., • Retrofit their talent management style to various personalities, including those who are disabled and neurodivergent. Apply to join the team! Please send us your CV to hello@beeinfluence.co.uk and please answer the following (can be a paragraph in the email): Tell us about a time you advised a client or creator not to pursue a commercial opportunity. What factors influenced your recommendation, and what was the outcome? Please note we will be automatically rejecting suspected AI responses.

Residence Lead Manchester Full-Time Permanent Assistant General Manager level opportunity within one of the UK's largest co-living communities. This is a fantastic opportunity for an experienced hospitality, PBSA, BTR or customer service leader looking to take the next step into senior operational management. Based at Square Gardens Manchester, one of the UK's largest and most prestigious co-living communities, the Residence Lead reports directly to the General Manager and is responsible for the day-to-day leadership of Acer Tower, a residential community of 1,187 beds. Working alongside the General Manager and a fellow Residence Lead responsible for The Fernley, you will play a key role in driving operational performance, resident experience, occupancy, retention and team development across a flagship living scheme of almost 2,000 beds. Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, co-living, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline. Key Responsibilities: • Act as main escalation point for resident issues, ensuring a welcoming, high-quality resident experience and driving satisfaction, retention, and community engagement., • Monitor feedback and KPIs (including NPS, occupancy, conversion, and compliance) and implement improvements across the resident journey., • Support frontline service delivery and on-call escalation rota., • Drive occupancy targets by managing enquiries, viewings, CRM follow-ups, renewals, and referral activity., • Minimise voids through proactive planning, efficient re-letting, and strong partner relationships with universities, agents, and corporates., • Ensure show flats and building presentation standards are consistently maintained., • Oversee tenancy transitions including pre-arrival, move-out, inspections, and turnaround to ensure apartments meet required standards., • Support the General Manager in ensuring day-to-day operational compliance with company policies, risk assessments, Health & Safety legislation, contractor control procedures, and accurate compliance record keeping., • Coordinate closely with housekeeping, maintenance, and contractors, escalating issues impacting readiness or resident experience., • Lead, coach, and support the Resident Services team, ensuring strong performance, accountability, and service standards., • Support recruitment, onboarding, training, rotas, and performance management., • Act as deputy to the General Manager when required., • Deliver resident events and engagement activity aligned with brand standards., • Oversee social media/content to promote resident life and community., • Carry out and record routine inspections of front-of-house, communal areas, and resident facilities, ensuring hazards, defects, and compliance issues are identified, reported, and followed through to resolution., • Support reporting on occupancy, satisfaction, and operational performance., • Promote a strong Health & Safety culture, ensuring compliance with legislation, inspections, contractor management, and incident escalation., • Act as a visible ambassador for the brand, leading by example in professionalism, conduct, and presentation while fostering a positive, high-performance team culture. Person Specification: • Proven management or supervisory experience in a resident services, hospitality, build-to-rent, or customer-focused environment., • Experience supporting the day-to-day performance of a building, ensuring exceptional standards across resident experience, facilities, and compliance., • Strong leadership capability with experience managing and developing on-site teams., • Commercially aware and target-driven, with experience delivering occupancy, retention and revenue performance within a building or department., • Good understanding of building operations, health & safety and statutory compliance requirements., • Confident managing resident relations, resolving escalations and maintaining high levels of satisfaction., • Experience managing budgets, controlling costs and supporting financial performance., • Excellent communication and stakeholder management skills, with the ability to work collaboratively with the General Manager and wider scheme leadership team., • Highly organised, detail-focused and able to balance strategic direction with hands-on operational involvement. Hours of Work: • Monday to Friday, 8am – 5pm or 10am – 7pm on a rota basis., • 1 Saturday in 5 on a rota basis with a lieu day off the following week., • There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in weekends. Benefits: • Competitive salary., • 25 days holiday, plus bank holidays., • Paid overtime., • Pension scheme., • Life Assurance cover., • Employee Assistance Scheme.

A student-focused marketplace in Manchester is seeking a Social Media Manager to oversee their social media presence. They must have experience in social media management and a strong understanding of student culture.

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Senior Manager – Biocompatibility. Senior Manager – Biocompatibility.

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