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Role Overview Marlborough Research is looking for a kind, dedicated, and reliable carer for a household. You will provide compassionate daily support and build meaningful connections with a family. Key Responsibilities Meal Preparation: Cook nutritious meals.Companionship: Engage with a household in conversation, hobbies, and social activitiesHousekeeping: Help with light domestic duties, including laundry and tidying living spaces. Requirements & Qualifications Compassion: A genuine passion for helping and caring for others.Communication: Good spoken and written English skills.Flexibility: Willingness to work flexible shift patterns, including occasional weekends and work part-timeChecks: A satisfactory enhanced DBS (Disclosure and Barring Service) check (assistance provided)Experience: 5 years minimum of care experience Salary is on a part time pro-rata basis of an annual salary

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. We are looking for an enthusiastic and dedicated Commis Waiter to join our team at Roe. This is a fantastic opportunity for someone starting their career in hospitality who is eager to learn and grow within a fast-paced, high-quality restaurant environment. As a Commis Waiter, you will support the front-of-house team in delivering outstanding service and ensuring every guest enjoys a memorable dining experience. Key responsibilities: • Provide a warm and welcoming first impression to guests., • Support the waitstaff in delivering food and drinks accurately and efficiently., • Assist in maintaining cleanliness, organization, and readiness of the dining area., • Anticipate guest needs and respond promptly to requests., • Work closely with both the front-of-house and kitchen teams to ensure smooth service., • Learn and develop menu knowledge to confidently assist guests with questions. About you: • Some prior experience in a restaurant or hospitality environment is a plus, but not essential., • Passion for food, hospitality, and sustainability., • Strong work ethic with a willingness to learn and develop., • Positive, proactive attitude with great teamwork skills., • Attention to detail and ability to remain composed in a fast-paced setting. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for an experienced Barista who is friendly, willing to learn, hardworking, positive and bring a good sense of humour to a friendly professional team. The Barista will be responsible for preparing the best coffee, training new members and supporting the front of house team with customer service when needed. What We Offer: Salary up to £14.15 (including £1 weekly team bonus). Daily food allowance during shifts with unlimited coffee. 50% discount across all our restaurants when off duty. Unlimited coffee on shift. You will never work on your Birthday and be paid for it! Healthcare cash plan. Discount on our Pantry selection like a tahini chocolate spread. Monthly team socials and annual parties. Opportunities for development in the company. Green Commute – Cycle Scheme. Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We're looking for a Junior Sales & Marketing Executive to join our team. This could be a great opportunity for someone at the beginning of their career who wants to learn, take on real responsibility and develop their experience in B2B technology sales and marketing. We're a UK technology company providing software solutions to businesses in the transport and logistics sector. We're a relatively small team, and that means you won't spend your first year watching from the sidelines — you'll have the opportunity to get involved in the real sales and marketing process from the start. What you'll be involved in: • Finding and researching potential customers, • Supporting sales campaigns and approaching new prospects, • Following up with prospects and existing customers, • Creating marketing and social media content, • Helping prepare product demonstrations, presentations and proposals, • Learning our products and understanding the business problems they solve, • Attending meetings with customers and prospective customers, • Occasionally travelling within the UK to visit customers, prospects and industry events, • Working directly with experienced members of our team You'll get exposure to the full sales journey — from identifying a potential customer and making initial contact through to demonstrations, customer meetings and helping build long-term relationships. We're not expecting you to arrive with years of sales experience. We're looking for someone who is confident, curious, willing to learn and comfortable talking to people. Good written and spoken communication is important, and an interest in technology and business would be an advantage. You should also be comfortable travelling within the UK when required. All reasonable business travel expenses will be covered by the company. Because we're a small team, this won't be a narrowly defined junior position. As your knowledge and confidence grow, we'd like your responsibilities and opportunities to grow with you. If you're looking for your first step into B2B technology sales and marketing and want the opportunity to gain genuine hands-on experience, we'd be interested in hearing from you.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are looking for an enthusiastic, organised and detail-oriented Expeditor to join our team at Fallow. As an Expeditor, you will play a key role in ensuring a smooth and efficient service by acting as the link between the kitchen and restaurant. You will help coordinate the flow of dishes, check presentation and accuracy, and ensure food reaches guests at the right time and to the highest standards. This is a fantastic opportunity for someone who enjoys working in a fast-paced restaurant environment, has a passion for food and hospitality, and takes pride in delivering a consistently high-quality guest experience. Key responsibilities: • Act as the link between the kitchen and restaurant, ensuring clear and efficient communication throughout service., • Coordinate the flow of dishes from the kitchen to the dining room, ensuring food is delivered accurately and efficiently., • Check plates for correct presentation, garnishing, portioning and quality before they leave the pass., • Ensure dishes are complete and match the correct table and order., • Communicate with chefs and waitstaff to maintain smooth service and appropriate timing., • Monitor the pass and prioritise dishes during busy periods to help maintain an efficient service flow., • Identify and communicate any issues with food, orders or service promptly., • Assist the kitchen and restaurant teams wherever required during service., • Keep the pass and expediting area clean, organised and fully prepared throughout service., • Maintain high standards of hygiene, cleanliness and food safety., • Develop a strong understanding of the menu and dishes to confidently support both kitchen and service teams., • Follow all company policies, health and safety procedures and food hygiene standards. About you: • Ideally experienced in a fast-paced restaurant., • Comfortable working in a fast-paced environment and able to remain calm and focused during busy services., • Highly organised, with excellent attention to detail., • Passionate about food, hospitality and delivering an excellent guest experience., • A team player with a positive attitude and strong work ethic., • Able to prioritise tasks and manage multiple demands during service., • Experience using Toast or a similar restaurant POS system is desirable, but not essential., • Confident working on the pass or eager to learn the skills required to become an effective Expeditor. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Are you passionate about delivering exceptional guest experiences in a luxurious setting? Firmdale Hotels, renowned for its unique blend of luxury, comfort, and impeccable service, is looking for a dynamic Reservations Manager to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for our beautifully designed interiors, distinctive style, and commitment to excellence. Our hotels offer a unique and personal touch, ensuring that every guest enjoys a memorable stay. As the Reservations Manager, you will play a crucial role in overseeing the daily operations of our reservations department. Reporting directly to the Deputy and General Manager, you will ensure that all reservation enquiries are handled efficiently and that our guests' needs are met with the highest standards of service. Responsibilities: • Run the daily operations of the reservations department, managing all incoming reservation enquiries., • Ensure that every interaction with guests, travel agents, and colleagues reflects our commitment to exceptional service., • Manage the financial aspects of the department, including budgets and forecasting, to meet our business objectives., • Produce weekly and monthly departmental reports for the General Manager, providing insights and updates on performance., • Build and maintain strong relationships with travel agents, clients, and guests to foster loyalty and repeat business., • Uphold Firmdale's high standards in every aspect of your work, from handling complaints to conducting Duty Manager shifts. What you Need: • Previous experience as a Reservations Manager or Supervisor in a high-end hotel operation is essential., • Familiarity with the Opera system is required., • A strong understanding of all Front Office operations is crucial., • Exceptional communication and customer service skills are a must., • The ability to thrive under pressure and in a busy environment is key., • A deep understanding of current hospitality trends and competitor offerings., • Impeccable organisational skills and attention to detail., • Capable of motivating and training a team, providing solid leadership. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are looking for an enthusiastic, organised and detail-oriented Head Waiter - Pass to join our team at Fallow. As an Expeditor, you will play a key role in ensuring a smooth and efficient service by acting as the link between the kitchen and restaurant. You will help coordinate the flow of dishes, check presentation and accuracy, and ensure food reaches guests at the right time and to the highest standards. This is a fantastic opportunity for someone who enjoys working in a fast-paced restaurant environment, has a passion for food and hospitality, and takes pride in delivering a consistently high-quality guest experience. Key responsibilities: • Act as the link between the kitchen and restaurant, ensuring clear and efficient communication throughout service., • Coordinate the flow of dishes from the kitchen to the dining room, ensuring food is delivered accurately and efficiently., • Check plates for correct presentation, garnishing, portioning and quality before they leave the pass., • Ensure dishes are complete and match the correct table and order., • Communicate with chefs and waitstaff to maintain smooth service and appropriate timing., • Monitor the pass and prioritise dishes during busy periods to help maintain an efficient service flow., • Identify and communicate any issues with food, orders or service promptly., • Assist the kitchen and restaurant teams wherever required during service., • Keep the pass and expediting area clean, organised and fully prepared throughout service., • Maintain high standards of hygiene, cleanliness and food safety., • Develop a strong understanding of the menu and dishes to confidently support both kitchen and service teams., • Follow all company policies, health and safety procedures and food hygiene standards. About you: • Ideally experienced in a fast-paced restaurant., • Comfortable working in a fast-paced environment and able to remain calm and focused during busy services., • Highly organised, with excellent attention to detail., • Passionate about food, hospitality and delivering an excellent guest experience., • A team player with a positive attitude and strong work ethic., • Able to prioritise tasks and manage multiple demands during service., • Experience using Toast or a similar restaurant POS system is desirable, but not essential., • Confident working on the pass or eager to learn the skills required to become an effective Expeditor. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Are you ready to be a part of something extraordinary? Firmdale Hotels invites you to join our esteemed team at the Palace Laundry in Fulham Broadway. We are on the lookout for a passionate Laundry Operative to contribute to our legacy of exceptional service and attention to detail. As a Laundry Operative at our Palace Laundry in Fulham, you will play a pivotal role in ensuring the seamless operation of our linen distribution process. Your primary responsibility will be to maintain impeccable standards of cleanliness and assist in the efficient running of our laundry facilities. Reporting to senior team members, you will uphold our reputation for excellence by meticulously managing our linen inventory and contributing to the overall organization and efficiency of the laundry department Responsibilities: • Ensure the timely and thorough cleaning of linen to uphold Firmdale's high standards., • Collaborate with team members to streamline laundry operations and maintain an organised workspace., • Uphold strict quality control measures to guarantee the freshness and cleanliness of all linens., • Assist in inventory management, including stock replenishment and rotation., • Adhere to health and safety protocols to create a safe working environment for yourself and your colleagues., • Embrace opportunities for learning and growth, demonstrating a proactive attitude towards personal and professional development. What you Need: • A keen sense of teamwork and collaboration, with a willingness to support colleagues and contribute to a positive work environment., • A meticulous eye for detail and a passion for maintaining exceptional cleanliness standards., • Genuine enthusiasm for the hospitality industry and a commitment to delivering outstanding service., • Ability to thrive in a fast-paced environment, remaining calm under pressure and adapting to changing priorities., • Excellent communication skills and a professional demeanour, with the ability to interact confidently with colleagues at all levels. What We Offer: • Hourly rate of £12.41 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Located in the heart of Fulham Broadway, this role offers not only the opportunity to excel in your career but also the chance to be part of a dynamic team dedicated to excellence. If you are ready to take the next step in your career journey, we want to hear from you. Apply now and join us in creating memorable experiences for our guests at Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

PART-TIME FRAGRANCE SALES ASSISTANT Gulf Perfumery is an independent Arabian perfume boutique based in Walthamstow, East London. We are looking for a confident, reliable and trustworthy Sales Assistant to join our growing business. Working hours: • Wednesday to Friday, • 12:00pm–7:00pm, • 21 hours per week, • £13 per hour The role includes: • Welcoming customers and helping them discover suitable fragrances, • Explaining scent notes and demonstrating perfumes, • Managing perfume testers and maintaining an organised testing experience, • Preparing iced coffee and matcha drinks, • Processing card and cash payments, • Monitoring stock levels, • Keeping the shop clean, presentable and secure, • Opening and closing the store when required, • Creating occasional social-media content during quieter periods We are looking for someone who: • Is confident, friendly and comfortable approaching customers, • Has strong sales and customer-service skills, • Is responsible, punctual and trustworthy, • Can work independently without constant supervision, • Maintains professional boundaries with customers, • Is genuinely interested in perfume, beauty or luxury retail, • Is comfortable appearing in occasional social-media content, • Has previous retail or sales experience Knowledge of Arabian fragrances is helpful but not essential, as product training will be provided. To apply, please send your CV along with a short introduction explaining why you would be suitable for the role. Location: Walthamstow, East London Pay: £13 per hour Job type: Part-time

Are you a passionate and dedicated culinary enthusiast eager to hone your skills in a dynamic and fast-paced kitchen? Firmdale Hotels, renowned for our luxury boutique hotels in London and New York, is looking for a talented Commis Chef to join our highly successful team at the Haymarket Hotel. At Firmdale Hotels, we pride ourselves on our exceptional hospitality and culinary excellence. Our hotels are known for their unique design, impeccable service, and outstanding dining experiences. As part of our team, you'll have the opportunity to work in a supportive and innovative environment where your growth and success are our priority. As a Commis Chef, you will play a crucial role in our kitchen, working across various sections to develop a broad range of culinary skills. Responsibilities: • Assisting senior chefs in preparing and cooking dishes to the highest standard., • Ensuring all food items are prepared and presented in accordance with our stringent quality and presentation guidelines., • Collaborating with the kitchen team to maintain a clean, organised, and efficient work environment., • Contributing creatively to menu development and daily specials., • Upholding all health and safety regulations, ensuring a safe kitchen environment. What you Need: • Previous experience in a similar role within a high-volume, high-quality establishment., • Exceptional attention to detail and a commitment to producing high-quality dishes., • A genuine passion for food and the culinary arts., • Strong organisational and communication skills., • The ability to thrive in a team-oriented setting, demonstrating reliability and a positive attitude. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

CNM The College of Naturopathic Medicine in London is a very special place. A hub for part time students of Nutritional and Naturopathic therapies, Homeopathy, Acupuncture, Herbal medicine as well as a myriad of related short courses, health talks and workshops. The cafeteria is the social meeting point of the college. We are tasked with the challenge to feed students of nutrition, which we take very seriously. We are looking for a new team member. Due to the naturopathic nature of the environment it is essential that they do not smoke or vape, wear perfumes or have long nails. An interest in nutrition and alternative lifestyle is ideal as is appreciation of good music. Ability to work under instructions and a can do attitude are a must. Core responsibilities: • Preparing and serving a variety of coffees and superfood lattes, and smoothies., • Preparing and serving salads and hot food., • Setting up the counter for opening and putting everything away for closing., • Handling till transactions and food pre-orders., • Maintaining a clean and tidy environment., • Adhering to health and safety and food standards agency regulations., • Contributing to a Stress Free Environment - Anything outside of work stays outside of work until work is over. • Helping monitor stock levels and support new team member training Skills and Qualifications Customer service experience. Ability to communicate efficiently and maintain proper conversation in English, be polite, non-confrontational and understanding of special dietary requirements. Food handling experience: Knowledge of food safety and hygiene practices. Level 2 food Hygiene certificate required. Food allergy training will be provided to the right candidate. Kitchen and/or barista experience is necessary. Accurate transaction handling. Team working and timekeeping.

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for an enthusiastic Press Junket Waiter to join our highly successful team at the vibrant Soho Hotel. Firmdale Hotels is renowned for its distinctive design, exceptional service, and luxurious accommodations. Our commitment to excellence and innovation has earned us numerous awards and a loyal following of discerning guests. With a portfolio of boutique hotels in prime locations, we offer a unique and memorable experience for every guest. As a Press Junket Waiter, you will play a crucial role in ensuring our guests have an unforgettable experience. Responsibilities: • Interacting warmly with guests, taking their orders, and making personalised recommendations., • Delivering food and beverages promptly and accurately., • Anticipating and fulfilling guest requests in a timely and efficient manner., • Maintaining a high standard of cleanliness and presentation in your work area., • Collaborating with your team to create a seamless dining experience. What you Need: • A keen and willing team player with a positive attitude., • Experience in a similar environment is desirable but not essential., • Outstanding customer service skills., • A passion for detail and delivering exceptional service., • Enthusiasm and a genuine love for the hospitality industry. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

What you'll get: • £13.76 – 17.76 per hour OTE (including service charge and delivery bonus - our data says you can earn between £1 to £4 per hour on top of your pay), • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday (pro rata), • A pension scheme to set you up for the future, • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us: At Franco Manca, we're passionate about making pizza the way it should be – simple, authentic, and absolutely delicious. Our famous slow-rising sourdough, fresh seasonal ingredients, and traditional cooking methods are at the heart of what we do. But what makes us truly special is our people. From our pizzerias to our kitchens, we're all about great food, good vibes, and creating a place where everyone feels welcome. If you love food, thrive in a fast-paced kitchen, and want to grow your career with a brand that cares, we'd love to have you join the Franco family. What You'll Do: • As Pizza Second Chef, you'll be a vital part of our kitchen team, supporting the Head Chef and keeping the heart of our pizzeria beating strong., • You'll work closely with the Head Chef to deliver consistently amazing food, ensuring every pizza is a masterpiece., • Take responsibility for key areas of the kitchen, from food prep and quality control to maintaining hygiene and safety standards., • Help train and support junior members of the team, sharing your skills and passion for great food., • Keep calm under pressure and lead the team when the Head Chef isn't around., • Play a hands-on role, from stretching dough to creating pizzas that make our guests smile. What You'll Bring to the Role: • We're looking for someone with kitchen experience, a passion for food, and a positive, team-first attitude., • You'll have experience in a busy kitchen, with a strong understanding of food prep, hygiene, and service., • Be passionate about cooking and delivering high-quality food with every dish., • Be a great team player, supporting and motivating others to do their best., • Stay organized and focused, even during the busiest shifts., • Have a hunger to learn and grow, with the drive to take the next step in your kitchen career. If you have the skills & passion to become a Franco Manca Pizza Second Chef, then click apply and jump on board with the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

Where hospitality meets culture, passion, and innovation. At COYA, we don’t just run restaurants - we create immersive experiences that blend bold Latin American flavours, vibrant design, music, and outstanding hospitality. With locations around the world, we are a growing global lifestyle brand defined by our core values: Fun, Family, Passion, Innovation, and Culture. We're looking for a Regional Marketing Executive to bring the COYA brand to life across our international venues. This is an exciting opportunity to join a fast-growing global hospitality brand, working closely with the Global Marketing Director and local teams to deliver impactful marketing campaigns that drive guest engagement and brand awareness. The Role This is a dynamic, fast-paced role supporting multiple international locations and campaigns simultaneously. You will play a key role in executing COYA's global marketing strategy across different regions, ensuring every campaign is delivered to the highest standard while maintaining brand consistency across all customer touchpoints. Key Responsibilities: • Plan, coordinate and deliver integrated regional marketing campaigns aligned with COYA's global strategy and brand values., • Execute campaigns across multiple channels including website, CRM, social media, PR, digital advertising and printed collateral., • Manage website updates and support reservation-led marketing initiatives, ideally with an understanding of SevenRooms., • Coordinate the production of marketing materials including menus, digital assets, social content, printed collateral and promotional materials., • Write and edit engaging marketing copy for email campaigns, website content, press releases, social media and internal communications., • Support content creation including photography, videography, campaign shoots, events and creative production., • Coordinate multiple internal stakeholders, agencies, suppliers and creative partners whilst managing tight campaign deadlines., • Support venue launches, seasonal campaigns, partnerships, activations and special events across the region., • Monitor campaign performance, analyse results and provide insights to optimise future marketing activity., • Ensure all marketing activity reflects COYA's premium brand standards and maintains consistency across every touchpoint. What We're Looking For: • Previous marketing experience within luxury hospitality, premium restaurants, hotels or lifestyle brands., • Experience delivering integrated marketing campaigns across digital and offline channels., • Strong project management and organisational skills, with the ability to manage multiple campaigns simultaneously., • Excellent stakeholder management skills and confidence working with cross-functional teams and external partners., • A strong visual eye and appreciation for premium brand aesthetics, design and storytelling., • Excellent copywriting, editing and proofreading skills with exceptional attention to detail., • Experience managing website content and CRM marketing; knowledge of SevenRooms would be highly advantageous., • A proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment., • Strong analytical skills with the ability to interpret campaign performance and identify opportunities for improvement., • Passion for hospitality, food, culture and creating memorable guest experiences. Why Join COYA? At COYA, you'll become part of a globally recognised luxury hospitality brand where creativity, innovation and collaboration are at the heart of everything we do. You'll have the opportunity to work on exciting international campaigns, support world-class venue openings and collaborate with talented teams across multiple countries. If you're passionate about premium hospitality, creative marketing and delivering exceptional brand experiences, we'd love to hear from you.

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Waiter/Waitress at Fowl, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest. Key responsibilities: • Provide warm, professional, and attentive service, ensuring guests feel welcome and valued., • Gide guests through the food and drink menus, offering knowledgeable recommendations and pairings., • Take and deliver orders accurately and efficiently, maintaining high service standards., • Collaborate with kitchen and bar teams to ensure smooth communication and timely service., • Maintain cleanliness and organization of the dining area in line with health and safety regulations., • Handle guest inquiries, requests, and concerns with professionalism and efficiency. About you: • Previous experience as a Waiter in a high-quality, fast-paced restaurant., • Passion for food, sustainability, and delivering outstanding hospitality., • Strong communication and interpersonal skills., • Attention to detail and ability to multitask under pressure., • A team player with a proactive and positive attitude. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We are now building our founding team and looking for talented Nail Technicians who want to grow with an exciting new concept from the very beginning. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As a Nail Technician at Martha’s, you will deliver consistently high-quality treatments while creating a warm, attentive and personalised experience for every guest. You will take the time to understand each client’s lifestyle, preferences and nail goals before recommending the most suitable treatment. This position is ideal for someone who is passionate about nail health, beautiful results and providing exceptional service within a modern, luxury environment. Depending on your experience and technical ability, you may perform services including traditional polish, gel manicures and pedicures, builder gel overlays, removals and nail art. Key Responsibilities • Deliver manicures and pedicures to Martha’s treatment protocols and brand standards., • Perform traditional polish, gel polish and builder gel services according to your assessed technical level., • Conduct detailed client consultations covering nail condition, lifestyle, desired results and treatment suitability., • Provide professional treatment and aftercare recommendations., • Create consistently clean, precise and beautifully finished results., • Maintain excellent hygiene, sanitation and infection-control standards., • Prepare, clean and reset treatment stations between every client., • Maintain accurate client records, including relevant allergies, sensitivities and treatment notes., • Identify contraindications, • Build genuine relationships with clients and support client retention., • Deliver a warm and attentive hospitality-led experience throughout each appointment., • Recommend relevant treatments, upgrades, aftercare and retail products without using a pressurised sales approach., • Manage treatment timings while maintaining quality and attention to detail., • Support daily opening, closing and general salon duties, • Participate in training, assessments and ongoing professional development., • Work collaboratively with the wider salon and hospitality team., • Represent Martha’s professionally and contribute positively to the team culture., • Support launch events, member experiences and other brand activities when required. About You We are looking for someone who: • Holds a recognised Level 2 or Level 3 nail qualification, or an equivalent professional qualification., • Has professional salon experience delivering nail treatments., • Demonstrates confident preparation, cuticle work, shaping and polish application., • Has strong knowledge of natural nail health and safe product application., • Understands professional hygiene, sanitation and contraindication procedures., • Takes pride in clean, detailed and consistent work., • Is confident consulting with clients and recommending appropriate services., • Has excellent communication and customer-service skills., • Is warm, polished, dependable and professional., • Can work efficiently without compromising the quality of the treatment., • Is comfortable working within a fast-paced, social and hospitality-led environment., • Is available to work a flexible rota, including evenings, weekends and peak trading periods., • Is excited by the opportunity to join a new business and help shape its culture from launch. Why Join Martha’s • The opportunity to join Martha’s founding team and be a part of something from the beginning., • Competitive hourly pay based on experience and technical level., • A clear technical-level and career-progression structure., • Structured onboarding and practical training., • Continued coaching and professional development., • The opportunity to expand your treatment and nail-art capabilities., • A premium working environment in the heart of King’s Cross., • High-quality professional products, equipment and treatment protocols., • Staff benefits and service discounts., • The opportunity to grow alongside an ambitious new beauty and hospitality brand., • A supportive, collaborative and standards-led working culture. We welcome applications from both experienced Nail Technicians and developing professionals who have strong foundations, exceptional attention to detail and a genuine desire to grow. Join us in creating a new standard for nail care, hospitality and social beauty in London.

Are you passionate about hospitality and eager to be part of an exceptional bar team? Join us at The Soho Hotel, where we pride ourselves on delivering inspirational service and crafting delicious drinks in a dynamic, high-volume environment. Firmdale Hotels, renowned for our unique and luxury boutique hotels, offers a vibrant and rewarding work culture where your enthusiasm and dedication are highly valued. As a Bartender at The Soho Hotel, you will be a key player in our outstanding bar team. Responsibilities: • Preparing a wide range of alcoholic and non-alcoholic beverages with precision and creativity., • Providing excellent customer service, ensuring every guest has a memorable experience., • Maintaining a clean and organised bar area, adhering to health and safety regulations., • Collaborating with colleagues to deliver seamless service during high-volume periods., • Continuously expanding your knowledge of cocktails, spirits, and other beverages to enhance our offering What you Need: • A keen willingness to work as part of a team., • Experience in a similar environment is desirable but not essential., • Excellent customer service skills., • A passion for detail and a love for creating delightful drinks., • Enthusiasm and a positive attitude. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you ready to step into a professional and fulfilling healthcare role? We’re offering an exciting opportunity to train as a Dental Nurse in a welcoming, well-established mixed NHS and private dental practice. Whether you're looking for part-time hours or a full-time role, this is your chance to gain hands-on experience, receive expert mentorship, and work towards your GDC registration — all while earning. Available Positions: • Part-Time: 10am – 2pm, • Full-Time: 9am – 5pm (Monday to Friday, Saturday 9:30am-2pm) What You’ll Gain: • Mentoring from experienced, qualified Dental Professionals, • Real-world clinical experience in a fast-paced practice, • Clear path to qualification and GDC registration, • Full uniform and PPE provided, • Opportunities for growth and career progression, • Paid company events, wellness initiatives, and gym discounts, • Pension scheme and private dental care options About You: We’re looking for driven, people-focused individuals who are serious about a future in dental nursing. If you're organised, friendly, and a quick learner, we want to meet you. To apply, you must: • Be enrolled or planning to enrol in a GDC-approved dental nursing course (e.g., NEBDN Diploma), • Be confident using a computer (Microsoft Office and Outlook), • Be fluent in English (written and spoken), • Have a positive attitude, good punctuality, and a willingness to learn, • Be able to manage your time and responsibilities effectively Why Work With Us? • Supportive and inclusive team culture, • Ongoing training and CPD opportunities, • Quarterly team lunches and social events, • A practice environment that values growth and teamwork This is more than just a job — it’s a pathway to a meaningful career in dental healthcare. If you’re passionate about oral health and ready to take the first step, apply today and join a team dedicated to helping you succeed. Job Types: Full-time, Part-time, Permanent Benefits: • Company pension, • Referral programme, • Sick pay, • Employee discounts, • Gym membership, • Wellness & mental health support

Are you passionate about hospitality and eager to work in a vibrant, dynamic, and fast-paced environment? We have an exciting opportunity for a Cocktail Waiter to join our highly successful team at The Soho Hotel, part of the prestigious Firmdale Hotels group. At Firmdale Hotels, we pride ourselves on providing outstanding service and creating memorable experiences for our guests. The Soho Hotel, located in the heart of London's West End, is known for its unique style, exceptional service, and warm, welcoming atmosphere. As a Cocktail Waiter, you will play a key role in delivering exceptional service to our guests. Responsibilities: • Providing excellent customer service, ensuring all guests feel welcome and valued, • Handling multiple tables and managing a busy section with efficiency and grace, • Preparing and serving a variety of beverages, from coffee to cocktails, with precision and flair, • Maintaining a clean and organized workspace, adhering to health and safety standards, • Collaborating with team members to create a seamless and enjoyable experience for our guests What you Need: • A keen willingness to work as part of a team, • A passion for beverages and a fanatical attention to detail, • Enthusiasm and a positive attitude, • Experience in a similar environment is desirable but not essential; we value your passion and dedication to providing excellent service What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments. The Role We’re looking for a Supervisor to join the team at The Coach Makers Arms. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues. Key Responsibilities • Support the management team in overseeing daily front-of-house operations., • Lead, motivate, and support team members to deliver excellent guest experiences., • Ensure efficient service, smooth workflows, and adherence to operational standards., • Assist with training, coaching, and developing team members., • Monitor stock, rota planning, and service readiness to maintain quality and efficiency., • Ensure compliance with health, safety, licensing, and hygiene standards., • Handle guest queries, feedback, and any service issues promptly and professionally. Skills & Experience • Previous experience in a supervisory or senior front-of-house role in hospitality., • Strong leadership and team management skills with the ability to motivate and develop staff., • Excellent organisational, communication, and problem-solving abilities., • Friendly, approachable, and professional attitude., • Hands-on, adaptable approach with focus on service excellence., • Full eligibility to work in the UK. On The House At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to: • Competitive pay plus service charge. Advertised rate is inclusive of tronc., • 50% off food & drink across all Cubitt House pubs., • Perkbox – 30 points every month to spend however you like., • Enhanced maternity and paternity leave., • Nursery scheme vouchers., • Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house., • Wagestream., • Company pension., • Cycle to Work Scheme., • Flexible shift patterns., • Length of service rewards., • Employee of the Month recognition., • Supplier trips, tastings, and external learning opportunities., • Monthly Bar Academy for cocktail mastery and premium drinks training., • Quarterly staff socials, competitions, and a legendary Christmas party., • Free language development school to help you grow., • A bottle of champagne on your birthday., • A supportive, passionate culture that values both skill and character. Apply today and take the next step in your hospitality career with Cubitt House.

Are you passionate about pastry? Do you thrive in a dynamic and fast-paced kitchen environment? Firmdale Hotels is looking for an enthusiastic and talented Demi Chef de Partie - Pastry to join our highly successful team at the prestigious Ham Yard Hotel. Firmdale Hotels is renowned for its boutique luxury hotels, each uniquely designed with an emphasis on quality and service. Our hotels are vibrant and stylish, offering guests an exceptional experience that combines comfort, elegance, and innovation. At Firmdale, we believe in nurturing talent and providing our employees with opportunities for growth and development. As a Demi Chef de Partie - Pastry, you will play a crucial role in our kitchen operations. You will assist in preparing and presenting high-quality pastry dishes for lunch and dinner service. Working closely with our experienced culinary team, you will ensure that each dish meets our exacting standards and delights our guests. Responsibilities: • Assist in the preparation and presentation of pastry dishes for lunch and dinner services, • Maintain high standards of food hygiene and safety, • Oversee the kitchen during service, ensuring efficiency and smooth operations, • Assist with ordering and stock control to maintain kitchen inventory, • Train and supervise junior kitchen team members, • Ensure attention to detail in all aspects of food preparation and presentation Wh at you Need: • Proven experience in a similar role within a busy kitchen environment, • Experience in supervising a small team, • Strong organisational and communication skills, • Attention to detail and a passion for pastry, • Knowledge of ordering and stock control procedures What We Offer: • Competitive hourly rate of £15.08 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Do you believe that 100% fresh, honest, natural food with soul-warming homely hospitality should be affordable for everyone? Do you believe that London and the UK need more independent restaurants that genuinely care about their guests and teams? If you do, we might want to meet you!! We are looking for an energetic front of house floor supervisor, striving to be a part of a team and grow. Someone who loves our brand and wants to join us on the journey to build a collection of incredible fresh pasta restaurants. In return for your hard work and dedication, we'll provide you the guidance and training needed for you to flourish. For this role: • Experienced Front of House supervisor needed, • Full time position, • Mixed shifts, Rota changes every week, • Salary: £16.21 per hour, • Service charge included, • Cash Tips, • Bonuses, • Free staff food for every shift, • Full training given, • Career progression, • Fun, family working environment, • Fluent English is required, starting immediately after trial shift. Your main responsibilities will be: • Ensuring that the service process and principles are followed by all waiters and waitresses, • Ensuring that new waiting staff are trained according to the company training systems, • Ensuring all food and drink is checked prior to serving to our guests and that it has been prepared to the highest quality level, • Taking responsibility for the appearance of the front of house area. Benefits: • Progression & growth opportunities within the business, • Regular team socials & activities across the year, • 100% of services charges & cash tips are paid to on-site teams, • 28 days paid holiday + 1 additional day of holiday per year of employment (up to 35 days max), • Free meals during working hours, • Paid day off on your birthday, • Employment anniversary present for every year of service (from year 1), • Get referral bonuses for every friend you recommend, • All staff uniforms and clothing are provided free of charge, • 50% discount at Emilia’s if you want to visit with your friends/family, • Enrolment in the company pension scheme

Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for an experienced, dynamic & driven Receptionist to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Receptionist, you are the face of our venue and the first point of contact for our guests. You bring organization, high energy, and a genuine passion for delivering unforgettable guest experiences. Highly organized and a natural communicator, you set the tone for the night, manage room bookings seamlessly, and ensure smooth front-of-house operations every shift. About you: • You have at least 1 year of receptionist, front-of-house, or high-volume hospitality experience., • You thrive in a fast-paced, team-oriented environment., • You have exceptional communication skills, strong attention to detail, and a confident, welcoming manner., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities: • Warmly greet and check in guests, managing room allocations and reservations efficiently., • Handle incoming inquiries, phone bookings, and guest requests with exceptional customer service., • Communicate effectively with floor, bar, and management teams to ensure seamless guest flow and operations., • Master a thorough knowledge of venue systems, private room packages, and food/drink offerings., • Proactively identify and resolve front-of-house challenges to maintain a smooth guest journey., • Foster a positive, inclusive, and engaging work environment. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Level FT

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Join the Squadra as General Manager @ London 🇬🇧 Due to our exciting expansion across the United Kingdom (and beyond), we are looking for a dynamic General Manager to join our Squadra. In this key role, you will have the opportunity to drive the success of your trattoria while embracing and upholding our core values: authenticity , excellence , meritocracy , and entrepreneurship. Your areas of responsibility will include the following: Operational Excellence: • Ensure the smooth operation of the venue on a daily basis: create a warm environment with a smiling team attentive to customers., • Achieve operational excellence: act as a communication link between different departments, between the front-of-house team and the kitchen, ensuring smooth flow of information across the board., • Propose ideas to improve the customer experience and maintain a continuous improvement mindset. Ensure the venue maintains a high rating on social media., • Manage privatizations with professionalism and precision., • Ensure 100% positive resolution of customer complaints and resolve any issues during service. Performance Analysis: • Manage the consolidated P&L., • Ensure average spend per customer., • Alert and propose clear actions if the budget is not respected., • Manage optimized scheduling: adjust staffing according to activity while ensuring proper management of people costs., • Ensure the monthly inventory is completed. Management: • "Be exemplary" in managing both the front-of-house and kitchen teams., • Maintain a motivated team with minimal turnover., • Supervise, motivate, and help the team succeed., • Energize the team and create a positive, active atmosphere., • Ensure the transmission of Big Mamma's values., • In coordination with headquarters, create and lead a training program for the team., • Encourage active participation during services by leading by example and providing feedback on processes, communication with the team, and with customers., • Participate in recruitment: anticipate staffing needs with the recruitment team at headquarters, welcome new staff, and optimize the team structure., • Ensure HR follow-up: lead weekly management meetings with direct reports (managers and chefs). Identify and recognize team talent to nurture Big Mamma's meritocracy. Our Offer: • Highly competitive salary + bonus, • Full time role, • 2 consecutive days off per week, • Permanent contract, • Meal on shift, • Employee discounts, • Continuous training, team buildings and career opportunities, • Geographical mobility across all our venues, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law. #joinbigmammauki

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: • Assist in the preparation and presentation of a diverse range of dishes., • Ensure the highest standards of food quality, taste, and presentation., • Supervise and support a small team, fostering a collaborative and efficient work environment., • Monitor stock levels and manage ordering for your section., • Maintain a clean, safe, and organised kitchen area., • Communicate effectively with the team to ensure smooth kitchen operations. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional attention to detail and a commitment to excellence., • A genuine passion for food and culinary innovation., • Strong organisational and communication skills., • Ability to work effectively as part of a team., • Leadership qualities to supervise and motivate team members. What We Offer: • Competitive hourly rate of £15.00 - £16.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Head Butcher at Fallow, you will play a key role in ensuring the highest standards of meat preparation, quality, and presentation across our menus. Working closely with our Head Chef and kitchen team, you will be responsible for cutting, trimming, and preparing meats with precision and care, maintaining consistency, and upholding Fallow’s commitment to sustainability and innovation. Key responsibilities: • Prepare, cut, trim, and portion meats to specification, ensuring quality and consistency., • Maintain excellent standards of hygiene, food safety, and storage across all meat sections., • Collaborate with chefs to ensure all cuts meet menu requirements and portion control guidelines., • Monitor and manage stock rotation, minimizing waste and ensuring optimal freshness., • Support with ordering and receiving deliveries according to purchasing and sustainability standards., • Maintain and care for all butchery equipment, ensuring safety and efficiency at all times. About you: • Proven experience working as a Butcher in a butchery shop, restaurant, or both., • Deep understanding of meat cuts, carcass breakdown, and knife handling., • Passion for quality, sustainability, and ethical sourcing., • Strong attention to detail, consistency, and presentation., • Excellent organizational and time management skills., • A collaborative and positive team player who thrives in a dynamic kitchen environment. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Firmdale Hotels is a collection of luxury boutique hotels in London and New York, renowned for our distinctive design, vibrant ambiance, and commitment to exceptional service. At the heart of our brand is a dedication to providing guests with an unforgettable experience, whether they are staying for business or leisure. The Haymarket Hotel, located in the vibrant Theatre District of London, exemplifies our unique style and commitment to excellence. We have an exciting opportunity for a Floor Housekeeper to join our highly successful team at the Haymarket Hotel. As a Floor Housekeeper, you will play a crucial role in maintaining the impeccable standards of our beautifully styled hotel. You will work closely with the Deputy Head Housekeeper and the Head Housekeeper to manage the housekeeping team, ensuring that every corner of the hotel is pristine and inviting. Responsibilities: • Lead and supervise the housekeeping team during your shift, ensuring all tasks are completed to the highest standards., • Maintain the cleanliness and appearance of guest rooms, public areas, and back-of-house spaces., • Coordinate with other departments to meet guest needs and expectations promptly., • Conduct regular inspections to ensure the hotel's standards are consistently met., • Assist in training new team members, fostering a positive and supportive work environment. What you Need: • Ability to work efficiently under pressure while maintaining a positive attitude., • Exceptional attention to detail and a passion for maintaining high standards., • Strong organisational and communication skills., • A genuine passion for delivering excellent customer service., • Ability to work effectively within a team and lead by example. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Kitchen Assistant at Fallow, you will play a vital role in supporting the kitchen team, ensuring a clean, organized, and efficient working environment. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: • Maintain cleanliness and organization in the kitchen, including washing dishes, utensils, and kitchen equipment., • Assist with basic food preparation tasks as required by the chefs., • Ensure work surfaces, storage areas, and kitchen floors are clean and hygienic., • Handle deliveries, unpack supplies, and store ingredients correctly., • Support chefs with stock rotation and waste management to maintain high food safety standards., • Ensure compliance with all health and safety regulations. About you: • A hardworking and reliable team player with a strong work ethic., • Ability to work efficiently in a fast-paced kitchen environment., • A positive and proactive attitude with a willingness to learn., • Good organizational skills and attention to detail., • Experience in a similar role is a plus but not essential – training will be provided. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

Firmdale Hotels is renowned for our unique and luxurious boutique hotels located in the heart of London and New York. Our properties are celebrated for their stylish interiors, exceptional service, and a commitment to creating memorable guest experiences. At Firmdale, we pride ourselves on fostering a supportive and collaborative work environment where our team members can thrive and grow. We are thrilled to offer an exciting opportunity for a talented Night Chef to join our esteemed team at the Ham Yard Hotel. As a Night Chef, you will play a crucial role in maintaining our high standards of culinary excellence during the night shift. This position is perfect for someone who thrives in a fast-paced environment and enjoys the unique challenges of working outside normal operating hours. Responsibilities: • Prepare and cook high-quality dishes in accordance with our established recipes and standards., • Maintain a clean, organised, and efficient kitchen workspace., • Ensure all food items are stored and handled properly to maintain freshness and prevent contamination., • Collaborate with other kitchen staff to ensure smooth and efficient operations during the night shift., • Adhere to all health and safety regulations, maintaining a safe working environment. What you Need: • Proven experience in a similar role, preferably in a high-end hotel or restaurant., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to work independently as well as part of a team., • Flexibility to work night shifts and adapt to varying schedules. What We Offer: • Competitive salary of £ 38,370 plus service charge., • A balanced work schedule of 4 days on and 4 days off., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurantss, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Breakfast Waiter at Fallow, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest. Key responsibilities: • Provide warm, professional, and attentive service, ensuring guests feel welcome and valued., • Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings., • Take and deliver orders accurately and efficiently, maintaining high service standards., • Collaborate with kitchen and bar teams to ensure smooth communication and timely service., • Maintain cleanliness and organization of the dining area in line with health and safety regulations., • Handle guest inquiries, requests, and concerns with professionalism and efficiency. About you: • Previous experience as a Waiter in a high-quality, fast-paced restaurant., • Passion for food, sustainability, and delivering outstanding hospitality., • Strong communication and interpersonal skills., • Attention to detail and ability to multitask under pressure., • A team player with a proactive and positive attitude. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Firmdale Hotels is renowned for its luxury boutique hotels in London and New York, offering unparalleled service and unique, stylish experiences. At The Soho Hotel, one of our flagship locations, we pride ourselves on creating an environment where both guests and employees feel valued and inspired. We have an exciting opportunity for a passionate and dedicated Waiter to join our dynamic and highly successful team at The Soho Hotel. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience. You will thrive in our fast-paced, vibrant atmosphere, handling multiple tables with efficiency and grace. Responsibilities: • Warmly welcome guests, take orders, and make personalised recommendations to enhance their dining experience., • Serve food and beverages promptly, ensuring each dish meets our high standards of presentation and quality., • Accurately process payments, manage billing, and handle any financial transactions with professionalism., • Respond promptly and effectively to any guest inquiries or special requests, ensuring their needs are met with a smile., • Work closely with the kitchen and other staff to ensure seamless service and a harmonious work environment., • Maintain a keen eye for detail to ensure the dining area is always immaculate and well-organised. What you Need: • Proven experience in a similar role within a high-end restaurant or hotel setting., • Demonstrate exceptional attention to detail in all aspects of service., • Possess a high standard of food and beverage knowledge, with a passion for fine dining., • Ability to work effectively within a team, supporting and developing colleagues as needed., • Excellent organisational and communication skills to interact seamlessly with guests and team members., • A genuine passion for hospitality and a commitment to delivering outstanding service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Location: City of London – Fenchurch Street Salary: £23,000-£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the process as straightforward as possible for our clients while building strong, long-term relationships with the repairers and service providers we work alongside. The Role We are looking for a confident, friendly and organised Sales & Relationship Administrator to join our team. The primary focus of this role is to make regular outbound calls to our network of vehicle repairers across the UK. This is not a traditional hard-sales role. Your job is to make contact, build rapport and develop relationships with our repairers, ensuring there is regular communication between them and NASL. We want someone who is comfortable picking up the phone, starting conversations and gradually building genuine professional relationships. You will become a familiar point of contact for our repairer network and help us better understand their businesses, requirements and how NASL can support them. Key Responsibilities • Making regular outbound calls to existing and prospective vehicle repairers., • Introducing yourself and NASL and establishing a positive relationship with each repairer., • Building rapport with repairer owners, managers and other key contacts., • Maintaining regular contact so NASL remains familiar and front of mind., • Learning about each repairer's business, capabilities, services and requirements., • Checking how existing repairers are getting on and identifying any issues or areas where NASL can provide support., • Identifying potential opportunities to strengthen relationships and generate additional business between NASL and repairers., • Updating our internal systems with accurate contact details, notes and outcomes following conversations., • Scheduling appropriate follow-up calls and ensuring agreed actions are completed., • Communicating relevant information or opportunities to the wider NASL team., • Supporting the Sales and Operations teams with repairer relationship management., • Using Microsoft Office, email and our internal systems to maintain accurate records. What We're Looking For An excellent candidate for this role will have: • A confident and friendly telephone manner., • Strong communication and people skills., • The ability to build rapport naturally with different personalities., • Confidence making a high volume of outbound calls., • Good organisational and time-management skills., • Good written communication and basic administrative skills., • Confidence using Microsoft Office and cloud-based systems., • The ability to listen, ask good questions and understand what matters to the person they are speaking with., • A positive, proactive attitude and the ability to work independently., • The discipline to maintain regular follow-ups and accurate notes. Previous experience in customer service, telesales, account management, business development or telephone-based roles would be beneficial, although full training will be provided. Knowledge of the motor repair, accident management or automotive industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Opportunity to develop experience in relationship management and business development., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and enjoy building positive relationships. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

Are you passionate about culinary excellence and looking for an exciting new challenge? Firmdale Hotels invites you to become part of our award-winning team at the Charlotte Street Hotel. Known for our vibrant atmosphere and exceptional service, Firmdale Hotels offers a dynamic and supportive work environment where you can thrive and grow your career. As a Sous Chef, you will play a crucial role in our kitchen, leading and developing our talented team to deliver outstanding culinary experiences. Your managerial skills will ensure smooth and consistent service, while your creativity and attention to detail will elevate our dishes to the highest standards. Responsibilities: • Lead and mentor the kitchen team to achieve excellence in food preparation and presentation., • Maintain high standards of food knowledge and culinary techniques., • Organise and manage the kitchen operations to ensure efficiency and quality., • Communicate effectively with team members and other departments to guarantee seamless service., • Uphold a commitment to using fresh, high-quality ingredients to create memorable dishes. What you Need: • 2 years proven experience in a similar role within a high-quality kitchen., • Exceptional attention to detail and a passion for food., • Strong organisational and communication skills., • Ability to inspire and lead a team with confidence and enthusiasm., • Dedication to maintaining the highest standards of food safety and hygiene. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are looking for a talented and motivated Salon Assistant to join our team!The ideal candidate has salon experience, a passion for social media, and a genuine interest in growing within the hairdressing industry. Responsibilities include: Keeping the salon clean, organised, and welcomingWashing clients’ hair and assisting with treatmentsSupporting stylists with daily tasksHelping create social media content (photos, videos, behind-the-scenes, etc.)Being proactive and engaged in the salon environment willing to learn blow-dries, colouring, and cutting showing passion and curiosity for hairdressing artistryRequirements: Previous salon assistant experience preferredInterest or experience in social media content creationCreative, proactive, and eager to learnStrong communication and teamwork skillsPositive attitude and ability to work in a fast-paced setting If you’re enthusiastic, social-media savvy, and excited about developing your hairdressing skills, we’d love to hear from you! We are looking for Friday or Saturday only.

About Us 🥗 Urban Greens is an innovative salad concept reshaping London’s healthy eating scene. We’re on a mission to change how people think about salads - using only the freshest, most vibrant ingredients to create bowls that are as satisfying as they are nourishing. We believe that thoughtfully crafted salads can inspire how we eat and how we feel. We’re creators at heart, leading the Salad Revolution and championing quality, sustainability, and flavour in everything we do. Since opening our first store in 2019, we’ve grown to 6 locations across London - and we’re just getting started. Join us and become part of a company where you can grow, thrive, and help redefine healthy eating for the city. About You 👋 You’re reliable, proactive and take pride in a job well done. You notice the little things others might miss and genuinely enjoy leaving a space clean, organised and ready for the next day. You work well as part of a team, have a great eye for detail, and understand that the final hour of the day is just as important as the first. If you enjoy staying busy, working to high standards and making sure everything is finished properly, you’ll fit right in at Urban Greens. About The Role ✅ As a Closing Team Member, you’ll work alongside a trained team member to make sure our store is properly closed at the end of each day. Your responsibilities will include: • Completing the end-of-day cleaning and closing routine., • Carrying out daily and deep cleaning tasks to our standards., • Completing all closing checks to ensure the store is clean, organised and fully prepared for the following day., • Maintaining high standards of cleanliness, food safety and organisation throughout the store., • Restocking and resetting key areas ready for the next shift., • Working closely with your teammate to complete all closing tasks efficiently and on time., • Upholding high standards in appearance, punctuality and conduct. Working schedule Part-time evening shifts, typically between 4:00pm/6:00pm and 10:30pm, depending on the rota. This is a 3-month temporary contract, with the possibility of extension based on business needs and performance. Why You Might Not Want To Work For Us… 🤨 Closing the store isn’t just about cleaning—it’s about setting the whole team up for success the next day. This role requires consistency, attention to detail and a willingness to keep going until every task is completed to a high standard. Some evenings are fast-paced, and you’ll finish your shift knowing you’ve left the store exactly as it should be. If you’re someone who enjoys ticking off checklists, takes pride in spotless spaces and likes working with a teammate towards a shared goal, you’ll probably love it here. About The Pay 💸 £12.71 per hour. Our Benefits ✨ 🟢 A generous 50% discount at any Urban Greens location. 🟢 Enjoy a complimentary healthy meal during every shift. 🟢 28 days of annual leave (including bank holidays), pro rata. 🟢 Opportunity to extend your contract based on performance. 🟢 Access to our Employee Assistance Programme. 🟢 Regular team socials and company-wide events. The Interview Process 💭 We like to keep things simple and transparent so you know exactly what to expect: • A short 10-minute screening call – a brief chat to get to know you and answer any initial questions., • A paid trial shift + a 15-minute chat – you’ll get a real feel for the role, work alongside the team and we’ll have an informal conversation about your experience and how you approach your work. If this role sounds like a great fit, we’d love to hear from you!

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Bartender at Roe, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: • Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards., • Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings., • Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed., • Keep the bar area clean, organized, and compliant with health and safety standards., • Work closely with the bar and front-of-house teams to ensure seamless service., • Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: • Previous experience as a Bartender in a high-quality, fast-paced environment., • Passion for mixology, cocktails, and sustainable beverage practices., • Excellent customer service and communication skills., • Strong attention to detail and ability to work efficiently under pressure., • A team player with a positive attitude and a commitment to hospitality. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Are you a culinary enthusiast looking for an exciting opportunity to showcase your talent? Look no further! Firmdale Hotels invites you to become our newest Junior Sous Chef at the prestigious Number Sixteen Hotel. As a Junior Sous Chef at Number Sixteen Hotel, you will be at the heart of our culinary operations, contributing to the seamless delivery of exceptional dining experiences. Your role will involve collaborating with our talented kitchen team to ensure the highest standards of quality and efficiency are maintained. Responsibilities: • Utilise your culinary expertise to assist in the preparation and execution of breakfast, lunch, and dinner services., • Thrive in a fast-paced environment, demonstrating confidence and composure during peak periods., • Lead by example, supervising and motivating a small team to achieve culinary excellence., • Maintain meticulous attention to detail, ensuring each dish meets our exacting standards of presentation and taste., • Take ownership of stock management and ordering for your section, optimising inventory levels and minimising waste., • Showcase your organisational and communication skills, effectively liaising with colleagues to coordinate kitchen activities seamlessly., • Collaborate closely with the Head Chef and Sous Chefs to uphold the hotel's culinary reputation and exceed guest expectations. What you Need: • Previous experience in a similar culinary role, ideally within a high-pressure environment., • A genuine passion for food and a dedication to delivering exceptional dining experiences., • Proven ability to lead and inspire a team, fostering a culture of collaboration and excellence., • Strong organisational skills, with the ability to multitask and prioritise effectively., • Excellent communication skills, both verbal and written, to engage effectively with colleagues and stakeholders., • A team player mentality, with a willingness to support your colleagues and contribute to the overall success of the kitchen. What We Offer: • Competitive salary of £39,700 per annum plus service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

We are looking for an experienced Reservationist to join our office team. The successful candidate will be responsible for managing event bookings, responding to customer enquiries via email and telephone, creating event function sheets, issuing invoices, and providing general administrative support. Excellent communication, organisational, and customer service skills are essential, along with the ability to manage multiple tasks in a fast-paced environment. What we’re looking for Proven experience in a hospitality host/reception or reservations role (this is essential)A natural people person with confidence, energy, and attention to detailStrong organisational skills and the ability to stay calm under pressureA genuine passion for hospitality and creating memorable guest experiencesSomeone who is ambitious and looking for progression within a growing company Why join us? Be part of a growing, ambitious hospitality group with real career pathwaysStructured training and clear progression opportunities into management or eventsA supportive, high-performing team cultureStaff discounts, incentives, and social eventsThe chance to work in a busy, high-profile venue in The City.

Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

About Us 🥗Urban Greens is an innovative salad concept reshaping London’s healthy eating scene. We’re on a mission to change how people think about salads - using only the freshest, most vibrant ingredients to create bowls that are as satisfying as they are nourishing.We believe that thoughtfully crafted salads can inspire how we eat and how we feel. We’re creators at heart, leading the Salad Revolution and championing quality, sustainability, and flavour in everything we do.Since opening our first store in 2019, we’ve grown to 6 locations across London - and we’re just getting started. Join us and become part of a company where you can grow, thrive, and help redefine healthy eating for the city. About You 👋You’re energetic, reliable, and a natural team player. You love creating great experiences for customers and bring a positive spirit to everything you do.You’re not afraid to get your hands dirty (with clean ingredients!), enjoy variety in your workday, and have a keen eye for detail. You solve problems with a smile and take pride in doing things the right way.If this sounds like you, you’ll fit right in at Urban Greens. About The Role ✅As a key member of our store team, you’ll help bring the Urban Greens experience to life. Your responsibilities will include: • Extending a warm welcome to guests., • Share your food knowledge to help our customers choose the perfect bowl, tailored to their preferences., • Handling payment transactions with accuracy and efficiency., • Managing stock to reduce wastage and report shortages where necessary., • Maintain cleanliness and order in your area., • Adhere to daily cleaning schedules., • Uphold high standards in appearance, uniform, punctuality, and conduct., • Safely store and rotate deliveries (FIFO)., • Prepare salads as required, etc., • Be a team player, proactively jumping into support your colleagues where needed to keep the store running smoothly. Why You Might Not Want To Work For Us… 🤨Peak times can be intense. Our stores get very busy, especially during lunch and seasonal rushes. In these moments, the pace is fast, the expectations are high, and staying calm under pressure is essential.Everyone gets hands on with everything. Being a team member means pitching in wherever the team needs you - whether that’s serving salads, cleaning fridges, prepping ingredients, or jumping on the tills. No task is “someone else’s job.” About The Pay 💸£12.71 per hour, with opportunities to progress when you become a team member star or supervisor (and the opportunities don’t stop here!) Our Benefits ✨🟢 A generous 50% discount at any Urban Greens location.🟢 Enjoy a complimentary, healthy meal during every shift.🟢 28 days of annual leave (including bank holidays).🟢 Full-time positions, all with the security of permanent contracts.🟢 Join us to acquire new skills and thrive in your career - Over 85% of our store management team started out as team members.🟢 Access to Employee Assistance Programme 🟢 Regular team socials and company-wide events. The Interview Process 💭We like to keep things simple and transparent so you know exactly what to expect:A short 10 minute screening call - this will be a brief chat to get to know you and answer any initial questions you have.A 3 hour trial shift + a 15 minute chat - during the trial, you’ll get a real feel for the role and our team. We’ll also have an informal chat with some situational questions to understand your experience and how you’d approach common workplace scenarios. If this role appeals to you, please go ahead and apply! We look forward to hearing from you :)

Are you a passionate culinary professional looking to thrive in a dynamic and high-energy kitchen? Firmdale Hotels is seeking an experienced and enthusiastic Chef de Partie to join our prestigious team at The Soho Hotel. Known for our exceptional service and luxurious accommodations, Firmdale Hotels offers a vibrant and supportive environment where your culinary talents can shine. Located in the heart of Soho, London, The Soho Hotel is part of the acclaimed Firmdale Hotels group. We pride ourselves on delivering an unparalleled guest experience with a focus on personalised service, exquisite dining, and stylish design. Our award-winning restaurants offer a unique culinary journey, and we are committed to maintaining the highest standards of quality and creativity. As a Chef de Partie, you will play a crucial role in our kitchen brigade, ensuring the smooth operation of your section and contributing to the overall success of our culinary offerings. Responsibilities: • Assisting with the preparation and service of breakfast, lunch, and dinner, ensuring each dish meets our high standards., • Supervising and mentoring a small team, fostering a collaborative and efficient work environment., • Demonstrating excellent attention to detail in all aspects of food preparation and presentation., • Monitoring stock levels and placing orders as needed to maintain optimal inventory., • Upholding strict hygiene and safety standards in accordance with regulations., • Collaborating with the Head Chef and other team members to create innovative and enticing menu items., • Maintaining organisational and communication skills to effectively manage your section during busy service periods. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • A genuine passion for food and a keen eye for detail., • Strong organisational and communication skills., • The ability to work well within a team and lead by example., • A commitment to continuous improvement and a willingness to learn and grow. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction. To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, The Telegraph, 2024, • Coolest Hotels in London, The Times, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.