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Role: Homelessness Prevention & Solutions Officer Location: Harrow Civic Hub, Forward Drive, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow) Contract: Temporary – Initially 3 months, with potential for extension Hours: 36 hours per week, Monday to Friday Work Style: Hybrid working Rate: £21.23 per hour PAYE Pertemps Recruitment Partnership is seeking a detail-oriented and proactive Homelessness Prevention & Solutions Officer to join the Housing Team at Harrow Council. This is a vital front-line role focused on preventing homelessness, resolving housing crises, and arranging both temporary and long-term accommodation for households in need. Please note that the successful candidate must have a valid UK driving licence, access to a car, and business insurance. Key Responsibilities: • Proactively assess homelessness cases to identify prevention opportunities, • Work directly with individuals and families facing housing crises, • Provide tailored advice in accordance with the Homelessness Reduction Act 2017, • Develop and implement Personalised Housing Plans (PHPs), • Liaise with landlords, support services, and internal departments to secure suitable housing solutions, • Arrange temporary and settled accommodation as required, • Maintain accurate case records and ensure compliance with statutory duties Requirements: • Experience in a similar housing or homelessness role within a local authority., • Strong knowledge of housing legislation, including the Housing Acts (1985, 1996), Homelessness Act 2002, and Homelessness Reduction Act 2017., • Good understanding of housing benefit rules, welfare systems, and the private rented sector., • Familiarity with illegal eviction processes, court possession proceedings, and homelessness prevention tools., • Excellent communication, case management, and customer service skills., • Ability to manage a varied caseload independently. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting

Job Title: Nightly Paid Accommodation Inspection Officer Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Employer: Pertemps Recruitment Partnership for London Borough of Harrow Contract Type: Temporary (initial 3-month contract with potential for extension) Working Hours: Monday – Friday, 09:00 – 17:00 Work Arrangement: Hybrid – primarily field-based with some work at Harrow Civic Hub Pay Rate: £16.19 per hour Role Overview Pertemps is currently recruiting for a Nightly Paid Accommodation Inspection Officer to join the Housing team at the London Borough of Harrow. This is an excellent opportunity for a proactive and detail-oriented individual with experience in housing inspections and client engagement. The successful candidate will play a key role in ensuring that temporary accommodation provided by the Council is used appropriately and meets required standards. The role involves regular property visits, liaison with clients and providers, and reporting on inspection outcomes. Key Responsibilities • Verify that nightly paid accommodation arranged by the Council is occupied by the intended household., • Check that properties meet the required standards in line with Council policy and statutory regulations., • Undertake regular visits to properties across Harrow and, where required, outside the borough., • Liaise with providers to gain access to properties when necessary., • Record findings and make recommendations for further action., • Support new staff as directed by the Team Manager., • Represent the Council at external meetings as required. Requirements • Full UK driving licence and access to a vehicle., • DVLA check and proof of business insurance (to be provided by the supplier for the selected candidate)., • Experience working directly with clients in housing or property-related roles., • Ability to carry out inspections, including climbing stairs when needed., • Good knowledge of housing legislation, property standards, and compliance., • Strong communication and problem-solving skills., • Ability to work independently and manage competing priorities effectively. About Us For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing permanent and temporary staffing solutions. We are proud to have been named one of The Sunday Times “Best 100 Companies to Work For” for 14 consecutive years and are accredited as an ‘Investor in People’, reflecting our commitment to personal development and career progression. The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. With excellent transport links to central London and easy access to major roads, it’s a great place to live, work, and visit.

Job Title: Outreach Worker Location: Forward Drive, Harrow, HA3 8NT (London Borough of Harrow) Employer: Pertemps Recruitment Partnership on behalf of the London Borough of Harrow Type: Temporary – Initial 8-month assignment, with potential for extension Working Arrangement: Office-based Pay Rate: £21.23 per hour (PAYE) The London Borough of Harrow is seeking a dedicated Outreach Worker for a full-time, office-based role. The position operates on a temporary basis and involves delivering services both from the office and directly at client locations. Key Requirements: • Valid business car insurance, • Active DV clearance, • Consistent access to a personal vehicle Key Responsibilities • Manage a caseload of rough sleepers and single homeless applicants, ensuring support needs are met and clients can sustain tenancies., • Collaborate with teams like RAMPH to assess needs and guide clients to appropriate services., • Act as the main contact for allocated individuals, maintaining records and reporting data., • Create tailored action plans with coordinators to secure suitable housing and support., • Liaise with welfare departments to ensure benefit access., • Support homelessness applications through close coordination with relevant teams. About you: • Understanding of key homelessness legislation and housing-related benefits, • Experience working directly with people in high-stress situations, • Awareness of diverse needs across Harrow’s communities, • Clear, calm communication and strong interpersonal skills, • Effective negotiation skills for engaging support agencies, • Creative approach to housing solutions, • Able to work independently and within a team under tight deadlines, • About us:, • For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees., • London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Shift and Pay Information for HGV Class 1 Drivers in Iver * Monday to Sunday * AM and PM start times ( must be flexible ) * Basic pay – £23 per hour * Minimum 8 hours paid. Shift and Pay Information for HGV Class 2 Drivers in Iver * Monday to Sunday * AM and PM start ti

The Resident Associate is responsible for supporting the Resident Manager in ensuring the smooth operation of the buildings and providing an optimal customer experience from move-in, all the way through to move-out. This will involve managing the resolution of all reported issues from residents. This role involves working front of house and will include a lot of resident interaction to enhance resident experience. Key Accountabilities: Customer Service and Team • Ensure full knowledge of apartment and communal area systems and operation in order to deliver customer service in line with company living standards, • Assist the Events team when needed, to set up and present customer social events & activities, • Work closely with 3rd party suppliers/in-house departments (i.e. Night concierge, Leasing) supporting the Resident Manager deal with resident requests in line with departmental deadlines escalating more complex customer issues to the Resident Manager as necessary, • Work closely with the Defects Resolution Team to ensure customer work orders are validated prior to reporting as defects during contractor warranty period, arranging contractor access as required, • Delivering great customer service while adapting to customer/resident feedback to ensure we consistently strive to deliver on company living resident engagement targets Commercial • Drive and promote ancillary revenue in line with company Living Targets (i.e. storage pods, lounge hires etc.), • Network and regularly interact with customers to build customer relations and confidence in order to aid customer renewals and generate referrals, • Continually work with your Resident Manager to implement cost and time efficiencies to deliver on your P&L targets Operational/Compliance • Ensure cases received are acknowledged, actioned and closed out within agreed SLA, • Support Resident Manager to collate data for weekly/monthly reports as required by the Operations Manager, • Carry out daily inspections of development to ensure they are to standard and support the Development Manager with required health and safety compliance, • Ensure that all move in's & move out's are co-ordinated with the relevant living function and third parties, • Enable all specialist contractor/3rd party company access to buildings as required in line with departmental procedures, • Carry out daily and weekly checks keeping records to ensure apartments are always lease ready, • Attend and carry out all required apartment inspections to deliver the required living expectations, • Ensure post-PC snagging items are kept to a minimum and are dealt with in a timely manner, • Complete all salesforce activity related to the customer/resident journey in line with the operational SOP's, • Support the Resident Manager in the maintenance and admin of the development assets H&S • Ensure all matters relating to H&S compliance are adhered to and reported where required, including statutory checks as directed by the Resident Manager General Accountabilities: • Undertake additional relevant duties which fall under the general scope of the role, as directed by your Manager, raising any issues with capacity so they can be properly managed, • Participate in the full year and half year Performance Development Review process as reviewer and reviewee, meeting the standards and timescales required by the Company, • At all times ensure that your understanding and skill level regarding the Company's IT systems are up to date, as applicable to your role. Undertake IT training as required to ensure full and proper use of the available technology, • Demonstrate commitment to and align actions with the Company's values: Creative, People-First, Pioneering, Sustainable and Proud, • Work within the Company's policies and procedures, governance framework and standards, as detailed on the Company's intranet, • Remain knowledgeable about Group activities, benefiting from all forms of internal communication provided and acting as a positive ambassador for the Company at all times, • Use materials and resources effectively and efficiently to minimise waste and always consider the impact of potential actions alongside our Sustainability policies and goals before taking business decisions Qualifications/Experience/Skills: • ARLA/AIRPM qualifications or similar - desirable but not essential, • IT literate with CRM software and Excel experience, • Excellent communication and people skills Please note that working hours may vary due to business demands and availability to assist in resolving problems with customers outside of normal working hours may be required, especially by telephone. This role may involve an element of lone working or working alone which will be discussed between you and your line manager. Training will be provided, where required.

Job Description Role: Community Alarm Officer Location: Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary – Initially 3 months, with potential for extension Hours: 36 hours a week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: • Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable., • Carry out planned “Daily Rounds” at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden., • Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout., • Maintain accurate and detailed records of all actions taken during emergency and routine calls., • Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams., • In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems., • Provide access for contractors and ensure buildings are secure following incidents such as break-ins., • Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services., • Support Helpline Control Station operations as required, including alarm installation duties and call handling backup., • Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies. Requirements: • Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity., • Experience of dealing with emergencies calmly and effectively., • Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people., • Strong written and verbal communication skills, including accurate record-keeping and clear reporting., • Current First Aid certificate and willingness to participate in ongoing training and development., • Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance)., • Physically able to assist or transfer frail/disabled residents when required., • Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays., • Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times “Best 100 Companies to Work For” for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. Data & Compliance Notice: The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit ___.

Job Title: Scheme Coordinator Location: Harrow Council Hub, Forward Drive, Harrow, Middlesex, UK, HA3 8NT (Onsite working) Employer: Pertemps Recruitment Partnership on behalf of London Borough of Harrow Contract Type: Temporary, ongoing Hours: 36 hours per week Rate: £18.22 per hour Overview of Scheme Coordinator Pertemps Recruitment Partnership is partnering with London Borough of Harrow to recruit a committed and proactive Scheme Coordinator. This is an excellent opportunity to join a supportive and growing team within a respected local authority. The role offers a competitive pay rate of £18.22 per hour, alongside access to high-quality training and professional development. Essential Requirements • Active enhanced DBS, • Experience in sheltered housing Key Responsibilities • Contribute to service development and tenant involvement to improve tenant satisfaction., • Deliver a comprehensive Enhanced Housing Management service to help tenants maintain their tenancy, access housing services, use technology appropriately, and ensure effective signposting to other services., • Carry out systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well-maintained communal areas and services., • Deal effectively with a range of complex issues with the potential for significant implications for tenants., • Report and monitor household repairs for tenants unable to do so, and coordinate deployment of handy persons where needed., • Facilitate and promote social activities within the scheme and coordinate use of communal facilities to enhance quality of life for tenants., • Minimise loss of revenue from vacant homes by arranging viewings and monitoring conditions of vacant flats., • Ensure effective resettlement of new tenants, providing information about scheme facilities, tenancy matters and local services., • Liaise with internal and external agencies to minimise rent arrears and promote financial inclusion., • Ensure compliance with all policies, procedures and working practices. The successful candidate will demonstrate in the Scheme Coordinator role: • Knowledge and understanding of Health and Safety requirements of sheltered housing schemes., • Working knowledge of risk assessments and risk management., • Understanding of equalities issues., • Ability to organise and prioritise workload and act promptly in urgent situations., • Effective communication and liaison skills with colleagues, tenants, carers, council departments and external agencies., • Excellent time management and ability to work with minimal supervision., • Awareness of safeguarding, lone working and customer care issues. About us For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to work for 14 years running. We believe in the personal touch, and we are proud to be an accredited ‘Investor in People’. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are excellent transport links via the Metropolitan Line, Watford DC Line and national rail service.

Job Title: HGV Class 1 Trunking - Heathrow, Hounslow Contract: Part Time / Permanent Salary: £37,500 - £40,000 per annum based on experience. About Us: We are leading equal-opportunity employer specializing in providing exceptional middle-mile services to renowned brands. Our commitment to excellence has propelled our business forward, mirroring the growth of our esteemed clientele. We take pride in fostering a diverse and knowledgeable workforce dedicated to delivering customer-centric services within a safe and supportive environment. Position Overview: Overtime Available ** Holiday / Sick pay included ** Workplace pension ** Permanent Role ** 12 hours Shifts ** New Tractors Unit ** Traction Only (Between Distribution Centres); Drop and Swap Trailers ** Full PPE ** Weekly Pay ** Flexible Working Hours Location: London – Hounslow We are seeking energetic, customer-focused, and safety-conscious Drivers to join our team as HGV Class 1 Operating: 5/6 days Per Week between Sunday to Saturday, this role offers long-term training and support as part of our commitment to company growth. Job Description: As an integral part of our team, the HGV Class 1 will ensure the safe and timely transportation of goods across the UK. This full-time position offers a competitive salary package. Benefits: Competitive salary of £ 37,500 - £40,000 per annum based on experience. Comprehensive pension scheme and benefits package. Opportunities for career advancement and professional development. Supportive and inclusive work environment. Consistent, regular work. 28 days paid holidays. Workplace pension scheme. Weekly payroll with direct deposit. State-of-the-art equipment with full safety technology. Driver training provided. Responsibilities: Safely operate and manoeuvre an HGV Class 1 vehicle in compliance with regulations and company policies. Transport goods between locations, adhering to delivery schedules and deadlines. Conduct vehicle inspections and report maintenance issues promptly. Maintain accurate records of deliveries and hours worked. Adhere to health and safety guidelines at all times. Communicate effectively with management, dispatchers, and customers. Utilize navigation systems to plan efficient routes. Adhere to driving regulations regarding rest periods and driving hours. Maintain professionalism when interacting with clients and the public. Flexibility to work varying shifts, including nights and weekends. Requirements: Valid HGV Class 1 (C+E) driving licence. Driver Certificate of Professional Competence (CPC). Digital Tachograph Card. Minimum one year of experience as an HGV Class 1 driver. Excellent driving record with no more than 6 points on licence. Strong knowledge of UK road regulations. Ability to work independently and as part of a team. Good communication skills. Physically fit for long-haul driving. Willingness to work nights, weekends, and overtime. If you meet these requirements and seek a challenging and rewarding career as an HGV Class 1 Trucking, we invite you to apply today and become an integral part of our success in delivering exceptional service to our customers. Join our team and embark on a journey of professional growth and fulfilment. XtraMile-UK is an equal-opportunity service provider. We are a fair and ethical company, considering all applications. We do not and shall not discriminate on the basis of race, colour, religion (creed), gender expressing, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations and we will take affirmative action measures to ensure against discrimination in the selection of contractors. We passionately believe that resourcing a diverse workforce is central to our success, and we make engagement decisions based on your experience, skills and suitability for the role. We keenly support our ex-forces and emergency services personnel, so come and join our team.

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Job Title: HGV Class 1 Trunking - Heathrow, Hounslow Contract: Part Time / Permanent – Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Salary:£ 37,500 - £40,000 per annum based on experience. About Us: We are leading equal-opportunity employer specializing in providing exceptional middle-mile services to renowned brands. Our commitment to excellence has propelled our business forward, mirroring the growth of our esteemed clientele. We take pride in fostering a diverse and knowledgeable workforce dedicated to delivering customer-centric services within a safe and supportive environment. Position Overview: Overtime Available ** Holiday / Sick pay included ** Workplace pension ** Permanent Role ** 12 hours Shifts ** New Tractors Unit ** Traction Only (Between Distribution Centres); Drop and Swap Trailers ** Full PPE ** Weekly Pay ** Flexible Working Hours Location: London – Hounslow We are seeking energetic, customer-focused, and safety-conscious Drivers to join our team as HGV Class 1 Operating: 5/6 days Per Week between Sunday to Saturday, this role offers long-term training and support as part of our commitment to company growth. Job Description: As an integral part of our team, the HGV Class 1 will ensure the safe and timely transportation of goods across the UK. This full-time position offers a competitive salary package. Benefits: • Competitive salary of £ 37,500 - £40,000 per annum based on experience., • Comprehensive pension scheme and benefits package., • Opportunities for career advancement and professional development., • Supportive and inclusive work environment., • Consistent, regular work., • 28 days paid holidays., • Workplace pension scheme., • Weekly payroll with direct deposit., • State-of-the-art equipment with full safety technology., • Driver training provided. Responsibilities: • Safely operate and manoeuvre an HGV Class 1 vehicle in compliance with regulations and company policies., • Transport goods between locations, adhering to delivery schedules and deadlines., • Conduct vehicle inspections and report maintenance issues promptly., • Maintain accurate records of deliveries and hours worked., • Adhere to health and safety guidelines at all times., • Communicate effectively with management, dispatchers, and customers., • Utilize navigation systems to plan efficient routes., • Adhere to driving regulations regarding rest periods and driving hours., • Maintain professionalism when interacting with clients and the public., • Flexibility to work varying shifts, including nights and weekends. Requirements: • Valid HGV Class 1 (C+E) driving licence., • Driver Certificate of Professional Competence (CPC)., • Digital Tachograph Card., • Minimum one year of experience as an HGV Class 1 driver., • Excellent driving record with no more than 6 points on licence., • Strong knowledge of UK road regulations., • Ability to work independently and as part of a team., • Good communication skills., • Physically fit for long-haul driving., • Willingness to work nights, weekends, and overtime. If you meet these requirements and seek a challenging and rewarding career as an HGV Class 1 Trucking, we invite you to apply today and become an integral part of our success in delivering exceptional service to our customers. Join our team and embark on a journey of professional growth and fulfilment. XtraMile-UK is an equal-opportunity service provider. We are a fair and ethical company, considering all applications. We do not and shall not discriminate on the basis of race, colour, religion (creed), gender expressing, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations and we will take affirmative action measures to ensure against discrimination in the selection of contractors. We passionately believe that resourcing a diverse workforce is central to our success, and we make engagement decisions based on your experience, skills and suitability for the role. We keenly support our ex-forces and emergency services personnel, so come and join our team.

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