Support service jobs in Rochdale - Page 9Create job alerts

?? North West (Burnley, Tameside, Rochdale Multi-site) ?? Full-time | Senior Leadership ?? Competitive Salary + Performance Incentives About the Role We are seeking an experienced Head of Operations to lead and scale multi-site domiciliary and complex care services across the North West. This is a critical senior leadership position with full responsibility for operational performance, Registered Manager leadership, and service delivery across multiple branches. ?? Essential Requirement: You must have direct experience managing 1,000+ care hours per week within a domiciliary or similar regulated care environment . Applications without this will not be considered. Key Responsibilities Operational Leadership Lead and manage all Registered Managers across multiple sites Drive performance against KPIs (staffing, compliance, retention, financials) Oversee rota management, capacity planning, and service delivery Act as escalation point for operational issues Quality & Compliance Ensure full CQC compliance across all services Lead audits, inspections, and continuous improvement plans Oversee safeguarding, incidents, and complaints Workforce Management Improve staffing stability and reduce agency reliance Drive performance management and accountability at management level Support recruitment and retention strategies Commercial Performance Manage budgets, margins, and contract performance Monitor staffing ratios and cost control Work with finance to forecast growth and demand External Stakeholders Build relationships with ICBs, commissioners, and case managers Support tenders, new service mobilisation, and growth About You Essential: Senior operational leadership experience in domiciliary care / complex care Proven track record managing multi-site services Experience overseeing 1,000+ care hours per week Strong knowledge of CQC regulations and governance Experience improving service performance Commercially aware with strong financial understanding Desirable: Registered Nurse (RN) background Experience in nurse-led or complex care environments Knowledge of CHC / ICB-funded care packages Experience supporting business growth or tenders What Youll Bring Strong leadership presence and accountability Data-driven decision making Ability to challenge and improve underperformance Calm, structured approach in high-pressure environments Why Join Us? Senior leadership role with real influence Opportunity to shape and scale a growing organisation Work within a nurse-led, quality-focused care model Supportive leadership team with clear structure and accountability Apply Now If you have the experience, operational grip, and leadership capability to run high-volume domiciliary care services , we want to hear from you. TPBN1_UKTJ

Claims Handler - Motor Claims Salary: £28,000+ (DOE) Location: Rochdale - Excellent Transport Links Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast‑paced environment where no two days are the same? If so, this could be the perfect next step in your career. About the Role As a Claims Technician, you'll be the first point of contact for clients referred by our trusted partners. You'll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they're fully back in their pre‑accident position. Your responsibilities will include: Taking detailed information for new claims and assessing validity Managing your own portfolio of ongoing claims Ensuring all necessary information is gathered to support recovery Providing clear, professional updates to clients and third parties Maintaining a proactive approach to progressing each claim efficiently This role is ideal for someone who enjoys problem‑solving, communicating with customers, and taking ownership of their work. What We're Looking For Preferred (but not essential): Familiarity with ABI/GTA guidelines Understanding of the phonetic alphabet Confidence using Microsoft Office Basic knowledge of internet technologies Most importantly, you'll bring a proactive, can‑do attitude and a commitment to delivering outstanding service. Full training will be provided. What's in It for You £28,000+ salary, depending on experience 20 days holiday + bank holidays Pension scheme Paid overtime Supportive team environment with full training Convenient Rochdale location with excellent transport links

Mobile Service Engineer Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile Service Engineer you'll visit a variety of customer sites within the local area, carrying out maintenance, repairs and inspections on our powered access machines to a high standard. This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access. Responsibilities include: You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers sites. Routine service and maintenance of all equipment and products. You will be required to complete all relevant supporting paperwork in line with company procedures. Carry out refurbishment of equipment and products where necessary. Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance. Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers. Ensure the van is fully equipped with spare parts at all times. Ensure service records are maintained and updated onto systems and daily worksheets are populated. Adhere to company guidelines on Health & Safety at Work. Adhere to damage process, ensure product damage is highlighted. Maintain and ensure maximum productivity in line with company targets. Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work. Be a key driver in ‘Your Safety is our Priority' by leading from the front Carry out other tasks and duties as required. About you: - Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred. Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding. Have the ability to prioritise tasks and work well under pressure. Good interpersonal skills and a good understanding of the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

MAIN PURPOSE OF JOB: To provide excellent managerial support to the Community Service Support department and lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. I) Responsible for managing and motivating the Community Servic

Experience in administration, service support, scheduling, coordination, customer service, office support, or a similar role. Maybe you have worked in admin, service support, scheduling, coordination, customer service, or a busy office role where getting the details right really matters. Support the

This position will support the Customer Service Manager in technical assistance, installation, maintenance, and post‑sales activities related to ILPRA machines in the UK market. Supporting the management of customer requests (emergencies, breakdowns, installations, maintenance), working alongside

This is an excellent opportunity for individuals looking to build a career in IT support and service operations. IT support or customer service (internships considered). Deliver high levels of customer service and user satisfaction.

Job Description Audio Visual Service Engineer To provide Manchester regional field-based Audio Visual service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporti

Homeless Service Support Worker When registering to this job board you will be redirected to the online application form. Homeless Service Support Worker Hours: 37 Hours Per Week Monday to Saturday (Saturdays worked on a team rota basis) Salary £29,005 per annum. Working as part of an effective

In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smoot. Sales Support & Customer Service Coordinator (Agricultural Machinery)

The Youth Education Service (TYES) is committed to safeguarding children, young people and vulnerable adults. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. Th

Service Quality Manager (Private Care Homes)Location: Lowestoft, Suffolk (covering Norfolk & Suffolk)Salary: £55,000 per annumPackage: Excellent performance-related bonus | Monthly car allowance<

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project.

A prominent healthcare organization in Greater London is seeking a Head of Service Management to drive excellence in IT Service Management and training. This leadership role demands a strategic thinker with extensive experience in service management and transformation in complex environments.

Responsibilities include providing technical support, handling service requests, and managing Active Directory. A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multip

A public service organization in Sheffield is seeking a Business Services Officer to provide administrative support for case management within the local family court system. The organization promotes a diverse and inclusive environment, providing wellbeing support and excellent benefits.

IT Support Service Analyst (IT/Middleware/ Software Support). In addition to these responsibilities, you will also provide internal technical support to the existing workforce including desktop support, device management and the maintenance of internal IT systems and security platforms. Global Suppo

The role involves leading communication strategies to support their mission, managing media relations, and overseeing a dedicated team.

As part of our Service Support team, you’ll play a pivotal role in maintaining seamless IT operations, resolving complex incidents, and driving continuous improvement across mission‑critical systems. You’ll be empowered to take initiative, collaborate across teams, and bring creative solutions

Experience supporting systems in a financial services or regulated environment is strongly preferred. Provide advanced support for MS SQL Server, including: writing and analyzing SQL queries, investigating data integrity and data quality issues, supporting application reporting and extracts, and tro

London Borough of Lambeth looks to expand their current service with a dedicated Service Manager to lead within a well-structured and organised Family Support and Child Protection Team. Provide strategic and operational leadership across the Family Support and Child Protection service, ensuring high

A community support organization in North East England seeks a Service Manager to oversee high-quality support for vulnerable adults. Ideal candidates will have experience in homelessness services, strong leadership abilities, and a commitment to values-driven support. The role involves leading staf

This entry-level role is ideal for individuals with a strong background in customer service. Responsibilities include welcoming customers, conducting vehicle presentations, and supporting sales teams with product knowledge.

A Senior Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service to clients across the Public Sector. As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and da

Join a forward-thinking company as a Field Service Engineer, where you'll be at the forefront of innovation in the machinery sector.

Social Work, Psychology, Sociology, Anthropology, Counseling, Behavioral Science, Social and Human Services, Mental Health/Counseling, Chemical Dependency and Rehabilitation, Youth and Family Support Services, Early Childhood Education/Child Welfare, Prevention and Early Intervention, Community Deve

With sites across East Anglia, Hertfordshire, Essex and Kent, our facilities are staffed by experienced professionals who specialise in supporting a diverse range of businesses. As an HGV Technician you will diagnose, maintain and repair vehicle problems, service vehicles, work on electrical and mec

This role involves overseeing the operations of the on-site Tech Bar, ensuring high-quality IT support and service. A leading IT services provider is looking for a Tech Bar Supervisor in Greater London. Candidates should have a strong background in IT service management, preferably with supervisory

Do you enjoy the challenge of working in a busy environment, supporting colleagues to deliver outstanding customer service and the best outcomes for clients? Do you thrive in making a difference in your role and continually seek to improve processes? Are you looking for a role that offers you a stru

Full support and training will be provided to assist in meeting targets and objectives.

We are looking to recruit sessional workers to support our 24 hours Intensive Support Packages service in Renfrewshire and Glasgow. Sessional Workers - National Intensive Support Package Service. This work is challenging and rewarding, supporting people with convictions, who have offending/challengi

The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role.

The role will be responsible for the design and implementation of effective technical solutions required by the business as well as identifying and driving continual service improvement roadmaps for supported products and services. The Lead Service Support Engineer is primarily responsible for provi

As a Business Services Officer you will contribute to the effective and efficient management and progression of cases, providing administrative support to the Local Family Court Advisers and Service Managers. Providing general administrative support. We provide extensive wellbeing support for collea

The Service Support Officer is responsible for providing effective and efficient administrative support across the division, providing advice and system support across the childrens services department. About the job Service Support Officer (Reception). Providing reception services, ensuring quality

Emergency Support & Incident Response* Support emergency procedures by providing access logs, keyholder information, and contractor locations to the Control Room or emergency services. As part of a skilled team of SIA licenced security and customer service professionals, you will be motivated, appro

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction.

A veterinary practice in York is seeking a Small Animal Associate Veterinarian to join a collaborative and supportive clinical team.

This full-time role involves providing dedicated administrative support and project coordination while ensuring high-quality customer service to the Membership. An organization serving charities is looking for a passionate Business Support Officer in London.

A children's social services organisation based in Greater Manchester is seeking a Qualified Children's Social Worker.

Key responsibilities include delivering one-on-one support, conducting assessments, and collaborating with various services. An organization focused on veteran support is looking for 2 part-time Veterans Family Specialist Workers in Southwest London. The role involves providing comprehensive support

Are you a highly organised multitasker with experience in fast-paced service environments? We’re hiring an Operations & Service Support Coordinator for a leading UK-based Managed Service Provider (MSP). Support the daily operations of the service desk and project delivery teams. You’ll play a ke

The division, which sits within the Children’s & Adults Services Department, is organised into four operational service areas, each led by a Head of Services, and each contributing to achievement of the Borough’s ‘limitless’ Lifelong Learning Strategy. Support transformation and inspection r