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Full time: Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH. Start your future with EE – Where your voice could be the start of something big - What’s in it for you • A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)., • Huge discounts off your Mobile and Broadband packages, starting at £10 a month., • Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions., • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want., • Online GP: Access to a private GP 24/7 for you and your immediate family What you’ll be doing At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

Full time: Sales Apprenticeship Hourly rate: £11.55 Address: BT Tower, The Strand, Swansea. SA1 2AG Start your future with EE – Where your voice could be the start of something big - What’s in it for you • A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)., • Huge discounts off your Mobile and Broadband packages, starting at £10 a month., • Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions., • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want., • Online GP: Access to a private GP 24/7 for you and your immediate family What you’ll be doing At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardize shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. • Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work flexible schedules including weekends, nights, and holidays, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardize shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. • Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience managing, motivating, and influencing team behaviors, • Experience demonstrating problem solving and root cause analysis, • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, • Work a flexible work schedule including evenings, overnights, and weekends, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our client is a specialist and thriving criminal firm with offices across South Wales. Staffed by a small team of specialist lawyers and support staff, they are dedicated to providing the highest levels of client care and service, across the full remit of criminal matters. They have a reputation for going above and beyond to achieve the best possible outcomes for their clients and have enjoyed continued success.The RoleThis is an excellent opportunity for dedicated and dynamic Crime Duty Solicitor to work with a small team in Swansea. Managing a busy and challenging caseload, the successful Crime Duty Solicitor / Associate will attend on clients at the Police Stations, Magistrates and Crown Courts throughout the locality and prepare cases for trial accordingly. This is a fantastic opportunity if you are looking to make a long term appointment.The Candidatemust be a qualified Solicitor with Crime Duty accreditation / Higher rightsmust have solid experience in criminal mattersmust have strong advocacy skillsoutstanding communication and client care skills;work well under pressure, meeting tight deadlines;offer support / guidance to junior staff membersable to manage a demanding caseload, with minimal supervisionThis is a fantastic opportunity at a well-established South Wales Firm.Apply now for immediate consideration or contact Rob at TSR Legal on 02920 388100 in total confidence.TPBN1_UKTJ

Housekeeping Supervisor\n \nIbis Swansea, Fabian Way, Swansea, SA1 8LD\n \n Rate: £12.90 | Hours: Guaranteed Hours Each Week \n \n Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression\n \nW...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Residential Conveyancer Swansea (Hybrid Working Available)TSR Legal are pleased to be working with a well-established and highly regarded South Wales law firm that is looking to appoint an experienced Residential Conveyancer to join its Swansea office. This is a fantastic opportunity to join a supportive, modern and growing property team within a firm known for its strong client relationships, excellent service standards, and down-to-earth culture.The Swansea office is a key part of the firms regional presence, offering a busy but well-structured environment where conveyancers are supported, trusted, and given the autonomy to manage their own work effectively.The RoleYou will be responsible for managing a varied residential conveyancing caseload from instruction through to completion, including:Freehold and leasehold sales and purchasesRe-mortgages and transfer of equity mattersNew build and shared ownership transactions (desirable but not essential)Direct communication with clients, estate agents, lenders, and third partiesProgressing transactions efficiently with a strong focus on service and communicationWorking collaboratively with support staff to ensure smooth file managementYoull have full ownership of your caseload, with the benefit of experienced support and established systems to help you deliver an excellent client experience.Whats on OfferHybrid working flexible split between office and homeCompetitive salary, dependent on experienceA steady, high-quality caseload without excessive volume pressureStrong administrative and paralegal supportA friendly, supportive and collaborative team cultureClear opportunities for progression within a growing residential property departmentA sensible approach to workload and work-life balanceAbout YouThe successful candidate will:Be a Qualified Solicitor, Licensed Conveyancer, or experienced Conveyancing Fee EarnerHave proven experience running a residential conveyancing caseload independentlyBe confident managing matters from instruction through to completionHave excellent client care and communication skillsBe organised, proactive, and comfortable working in a busy but supportive environmentWhy This Role? This is a great opportunity to join a respected Swansea practice where your expertise will be valued, your workload will be manageable, and your development will be supported. The firm offers a stable and positive working environment with a genuine focus on flexibility and long-term progression.If youre looking for a fresh move into a well-regarded South Wales firm with hybrid working and a strong team culture, this could be an excellent next step.Interested? If youd like to find out more, please get in touch with Hannah Williams at TSR Legal direclty on 02920 388100 for a confidential discussion or alternatively, send your CV and well arrange a convenient time to talk through the role in more detail.TPBN1_UKTJ

About Sureserve Energy Services Meters:Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Smart Meter Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you!Purpose of the role: To exchange gas and electricity meters in customers' homes.Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.Repairing and maintaining meters after initial install.Banding A - Dual Fuel Engineer - £ 39,923 per annumBanding B - 3 Phase / Medium Pressure - £ 41,571 per annumOTE for DF only engineer £48-53K - uncappedPerformance bonusWeekly meter fit bonus scheme£60 per month lunch expensesWhat We Offer:We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salaryContributory Pension schemeLife assurance29 days annual leave inclusive of bank holidaysEnhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leaveSureserve Benefits Hub, accessing over 1000's retail discountsVirtual GP service, 24/7, 365 days, available for employees and your immediate familyEmployee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate familyBike2Work schemeSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.Qualifications and Key skills required: MET1CCN1/CMA1/CMA3Single phase electricMOCOPA (1a and 1c)REGT1 and polyphase electric (desirable not essential)Full UK Driving licenceMinimum of 6 months experience in fitting dual fuel smart meters3 phase or single-off multi is advantageousResonable AdjustmentsAs part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .Pre-employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.Location - Swansea*Terms and conditions applyFull job description available upon request -TPBN1_UKTJ

Would you like the opportunity to work with the latest technologies, delivering digital services that reach over 50 million users? Driver and Vehicle Licensing Agency (DVLA) are looking for Software Engineers to join their friendly and supportive engineering community. You will work with the latest cloud technologies and in agile delivery teams building clean, secure and accessible services that make a real difference to the UK public. Flexible, hybrid working from Swansea with a salary of £39,163 plus excellent Civil Service benefits and over 28% employer pension contribution. \n OPEN SESSION \n To find out more about the role, the digital team and what it's like to work at DVLA, we are hosting a Teams familiarisation session on Wednesday 22 of July at 12PM. This will be an opportunity to meet the team and ask any questions you may have. \n Continue with the application link for bookng instructions. \n About Role \n DVLA delivers some of the UK's most widely used digital services, supporting millions of people who apply for driving licences, tax vehicles or make vehicle enquiries each year. As a Software Engineer, you will join an agile delivery team working alongside senior and lead engineers to build, improve and operate secure, accessible and reliable services at national scale. \n Current deliveries include: \n\n • Two major programmes of work, modernising our drivers and vehicles services and systems.\n, • Entirely new services including a new customer portal, mobile digital driving licence and identity platform.\n, • The DVLA digital payment service that helps us collect around 6 billion pounds a year.\n, • New versions of key driving licence services that will help us to reduce paper forms, reduce waiting times and to enable all of our customers to transact digitally.\n\n You will also be a part of the new electronic Vehicle Excise Duty programme, a legislative digital service being delivered by DVLA to modernise how Vehicle Excise Duty is administered and delivered digitally. It's an exciting time to join and contribute to a high-impact digital programme. \n Technology stack \n No specific technology experience is essential, DVLA are open to transferable skills and a willingness to learn: \n\n • Core services: Java, Spring Boot and OpenAPI\n, • Front-end: Ruby on Rails, React and reusable UI components\n, • Serverless: Node.js, TypeScript, AWS Lambda, Step Functions and DynamoDB\n, • Architecture: Event-driven architecture patterns\n, • AI tooling: AI coding assistants used responsibly to support software delivery\n\n Responsibilities \n\n • Developing Software to meet user needs.\n, • Following Best Practice Guidelines and help to improve those Guidelines.\n, • Writing clean, secure and well-tested code.\n, • Coaching and mentoring more junior colleagues.\n, • Operating the services they build and identify issues in production.\n\n Essential skills \n\n • Experience working as a software engineer across multiple projects, developing software using a variety of technologies and tools.\n, • Experience coding in one or more languages (i.e Java, Ruby, C#, Python, TypeScript or similar)\n, • Ability to work in a team to build, test and deliver features or services.\n, • Awareness of CI/CD and good software delivery practices.\n, • Passion for clean, secure, well-tested code and continuous learning.\n, • Experience delivering services using a public cloud provider such as AWS, Azure or Google Cloud or a motivation to develop these skills.\n\n Benefits: \n Alongside your salary of £39,163 (£35,663 plus a Recruitment Retention Allowance of £3,500) Driver and Vehicle Licensing Agency contributes 28.9% of the base salary towards you being a member of the Civil Service Defined Benefit Pension scheme. \n\n • Best in class learning and development tailored to your role (desired certifications expensed plus training days)\n, • An environment with flexible working options where we encourage a great work-life balance\n, • A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues\n, • Generous employer contribution of 28.97%, depending on chosen pension scheme\n, • Digital communities with clear career frameworks\n, • On-site gym plus personal training available (membership applies)\n, • On-site nursery, restaurants and coffee bar\n, • 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King's birthday\n, • Free parking\n, • A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual needs\n\n Further Information: \n\n • This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years.\n, • DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.\n, • 60% Swansea office attendance (typically 3 days / week)\n\n Why join? \n Joining DVLA gives you the opportunity to work on digital services used by millions of people across the UK, as part of a friendly and supportive engineering community. The team values collaboration, good engineering practice and creating an environment where people can keep learning and develop their skills. \n You'll have the chance to work with the latest cloud-based, serverless and AI-enabled technologies, with support to gain certifications in areas such as AWS and Java. \n Apply now or contact Inspire People in complete confidence.

Overview\n We're looking for an experienced Dedicated Service Delivery Manager to become the primary point of contact for a major public sector customer, taking ownership of the ongoing delivery and continual improvement of services. \n Working closely with the customer and internal technical, operational and commercial teams, you'll ensure contractual commitments are met, service performance is continuously enhanced, and the customer receives an exceptional experience throughout the partnership. \n This is a highly visible, customer-facing role requiring strong stakeholder management, commercial awareness and a proactive approach to driving service excellence. Key Responsibilities\n\n • Act as the dedicated Service Delivery Manager for a major public sector customer\n, • Build trusted relationships with key customer stakeholders, acting as their primary operational contact\n, • Take ownership of contractual service obligations, identifying risks and ensuring appropriate mitigation plans are in place\n, • Chair regular Service Review Meetings, presenting service performance, trends and improvement plans\n, • Produce high-quality Service Management Reports covering KPIs, SLAs, service trends and continual improvement activities\n, • Drive Continual Service Improvement (CSI) initiatives that enhance customer outcomes and operational performance\n, • Own operational escalations, coordinating internal teams to achieve timely resolution\n, • Work collaboratively with Account Management to support the customer's strategic objectives and identify opportunities to add value\n, • Monitor and report on service performance, ensuring contractual commitments are consistently achieved\n, • Review service delivery performance, helping ensure services remain efficient, effective and commercially sustainable\n, • Provide accurate reporting, forecasting and service updates to both customer and internal stakeholders\n, • Build strong relationships across technical, service and commercial teams to ensure a seamless customer experience\nWhat Success Looks Like\n\n, • Excellent customer satisfaction and long-term relationship management\n, • Consistent achievement of SLA and KPI targets\n, • Successful delivery of continual service improvement initiatives\n, • Effective management of service risks and escalations\n, • Strong collaboration between customer and internal teams\n, • Efficient, commercially effective service delivery\nExperience & Qualifications\n\n, • ITIL v4 Foundation certification (essential)\n, • Previous experience as a Service Delivery Manager, Service Manager or Customer Success Manager within a technology, managed services or telecommunications environment\n, • Experience managing a strategic or enterprise customer\n, • Strong understanding of ITIL service management principles\n, • Experience producing service reports and presenting to senior stakeholders\n, • Commercial awareness with an understanding of contracts and service performance\n, • Experience using ITSM platforms such as ServiceNow or equivalent\n, • Proficient with Microsoft Office, particularly Excel, PowerPoint and Word\nSkills & Attributes\n\n, • Outstanding communication and stakeholder management skills\n, • Ability to build credibility and trusted relationships at all levels\n, • Customer-focused with a proactive, solutions-oriented mindset\n, • Strong organisational skills with the ability to manage multiple priorities\n, • Calm under pressure with excellent problem-solving abilities\n, • Commercially aware and able to balance customer satisfaction with business objectives\n, • Passionate about delivering service excellence and continual improvement\n\n

Senior Information and Records Manager \n Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. \n Salary: £44,241 per annum \n Job summary \n Would you love to be a key player in a project supporting DVSA to make best use of collaboration tools like Teams, SharePoint and Outlook? \n Can you help people manage information and records with confidence through providing firm, clear guidance and training? \n Do you fancy leading a small, close knit and supportive team? \n Then this could be the job for you! \n Join DVSA and help shape how information is managed across the organisation. As part of this role, you will support the effective management of information and records throughout their lifecycle, ensuring they are secure, accessible, easy to find, and appropriately disposed of when no longer needed. \n You'll work with colleagues across a range of business areas, providing advice and support to help them manage information effectively for operational activities and projects. Your work will contribute to improving efficiency, supporting compliance, and enabling better decision-making across DVSA. \n Joining our department comes with many benefits, including: \n\n • Employer pension contribution of 28.97% of your salary.\n, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday\n, • Flexible working options where we encourage a great work-life balance.\n\n Job description \n The postholder will work with colleagues and business units across DVSA, providing advice and guidance so that colleagues are confident to manage information in a way that complies with legislation, DVSA policy and good practice. \n Your responsibilities will include, but aren’t limited to: \n\n • Develop and manage processes to support collaborative working in the Agency’s chosen systems for information and knowledge exchange (MS365 tools including Team, SharePoint and OneDrive)\n, • Provide a good quality records management service for the Traffic Commissioners, liaising closely with the Office of the Traffic Commissioners to understand their needs.\n, • Lead and manage a diverse team, supporting their continuing professional and personal development, to ensure that they have the skills and knowledge to provide a good quality records management service. Be responsible for wellbeing within the team.\n, • Lead involvement in any DVSA projects for records management practices, including writing business cases to seek resources\n, • Identify, record and manage risks relating to records management to support the Senior Information Risk Owner.\n, • Lead on the development and maintenance of records management policies and procedure documents,\n\n Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. \n Person specification \n To be successful in this role you will need to have the following experience: \n\n • Experience of providing clear guidance to people\n, • Experience of building and managing good quality relationships\n, • Experience of working with collaboration tools (e.g. Microsoft SharePoint, Teams, OneDrive; Google Workspace)\n\n Additional Information \n A recognised qualification in records management or information management or a related discipline, or a willingness to work towards such qualifications when in post. \n Working hours, office attendance and travel requirements \n Full time roles consist of 37 hours per week. \n Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. \n To Apply \n If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Lead the delivery of digital products used by millions across the UK. DVLA is seeking a Senior Product Manager to work with agile delivery teams, manage product backlogs and drive the successful delivery of complex digital services. Based in Swansea, this permanent role offers a salary of £62,515 (including a £5,000 Recruitment and Retention Allowance) plus c.29% employer pension contribution plus excellent Civil Service benefits. Hybrid working applies with a minimum 60% office-based in Swansea.About the Senior Product Manager role:As a Senior Product Manager, you'll lead the delivery of digital products and services that support millions of UK citizens and businesses. Working closely with agile delivery teams, stakeholders and technical specialists, you'll ensure products deliver value, remain operationally healthy and continue to evolve to meet user needs.As a Senior Product Manager, you will: Lead the delivery of complex digital products and services. Work closely with agile delivery teams to maximise value and outcomes. Manage product backlogs and competing priorities. Balance new feature development with operational stability and technical health. Collaborate with stakeholders across business, change and technology teams. Support and develop Product Managers and Agile Delivery Managers. Drive continuous improvement across products and delivery teams. Ensure successful delivery across multiple products or complex servicesEssential Skills for the Senior Product Manager Experience in owning and delivering digital products and services through different phases of the product lifecycle, including operational running of the product. Proven experience using agile methodologies. Proven experience balancing multiple priorities and dealing with changing priorities. Experience in matrix-managing multi-disciplinary teamsWorking for the DVLA Digital TeamAt DVLA, licensing is just the start. Every project you deliver has the potential to improve how millions of people interact with public services. Join one of the UK's largest digital delivery organisations and help transform services relied upon by more than 53 million drivers, vehicle owners and businesses every day.In return, you can expect a flexible working culture, including: Salary of £62,515 including a £5,000 Recruitment and Retention Allowance, plus c.29% employer pension contribution plus excellent Civil Service benefits. 25 days annual leave, increasing to 30 days with service. Eight bank holidays plus an additional Privilege Day. Hybrid working with a minimum 60% office-based in Swansea. Industry-leading learning and development opportunities. Digital career pathways and communities of practice. On-site gym, restaurants, coffee bar and nursery. Employee Assistance Programme.* Free parking.Why Join DVLA?This is an opportunity to deliver products that have a direct impact on millions of users across the UK. You'll join a highly regarded digital function, work alongside talented digital professionals and help deliver services that make everyday life easier for citizens and businesses.Apply now or contact Inspire People in complete confidence.

We are currently recruiting for a Service Delivery Manager to join a leading Managed Service Provider supporting a major public sector customer. \n This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. \n This is a predominantly remote role with one day per week required on-site in Swansea. \n The Role \n As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations are met while delivering an exceptional customer experience. You will work closely with internal technical teams and customer stakeholders to manage service performance, lead service reviews and identify opportunities for continual improvement. \n Key Responsibilities \n • Act as the main point of contact for all service-related matters. \n • Manage customer relationships throughout the service lifecycle. \n • Lead regular Service Review Meetings with customer stakeholders. \n • Produce Service Management reports and performance updates. \n • Monitor and report on SLA and KPI performance. \n • Drive continual service improvement initiatives. \n • Manage service escalations through to resolution. \n • Work closely with Account Management to support customer success. \n • Review service performance and contract profitability. \n • Build strong relationships with internal and external stakeholders. \n Requirements \n • ITIL v4 Foundation certification. \n • Previous experience as a Service Delivery Manager, Service Manager or similar customer-facing service management role. \n • Experience within an IT Managed Services or Telecommunications environment. \n • Strong understanding of IT service management principles. \n • Experience managing SLAs, KPIs and customer service reviews. \n • Excellent communication and stakeholder management skills. \n • Commercial awareness and the ability to understand contract performance. \n • Experience with ServiceNow or similar ITSM platforms is desirable. \n • Comfortable working independently in a predominantly remote role. \n If you're an experienced Service Delivery Manager looking for your next opportunity within a customer-focused managed services environment, we'd love to hear from you. \n Apply today to find out more.

(Project Manager - Digital & Transformation / Digital Project Manager / Project Manager) \n Your new company \n A job opportunity has arisen for a Digital and Transformation Project Manager to join a highly established and growing organisation in Swansea. This position will initially be a three-year fixed term contract position, with the possibility to become permanent after this initial period. The role offers excellent scope for career progression, an enhanced benefits package and a great working environment. \n You will join a growing and supportive organisation that values innovation, collaboration, and continuous improvement, helping to deliver meaningful change for local communities. \n Your new role \n This is a key role that will require you to take responsibility for delivering complex digital and transformational projects, whilst liaising with several senior stakeholders.This is a standalone Project Manager role within this department, so you will take responsibility for ensuring all projects are delivered to time, budget and quality measurables.As a Project Manager, you will: \n\n • Lead on the successful delivery of digital and transformation projects\n, • Manage project plans, project budgets, resources, risks, issues, and dependencies.\n, • Support business change activities\n, • Lead workshops, engagement sessions and liaise with several senior stakeholders\n, • Work closely with digital teams to ensure an integrated approach to technology and transformation\n\n What you'll need to succeed \n\n • Proven Project Management experience\n, • If you have experience of delivering both Digital and Business Transformation projects, this would be an advantage although it is not essential\n, • Excellent stakeholder management, communication, presentation and organisational skills\n, • Proven experience of planning, managing, and delivering large-scale projects\n, • Knowledge of project management, governance, and/or business and continuous improvement\n, • Excellent IT skills, including Microsoft applications\n, • Degree-level education or equivalent professional qualification (PRINCE2 or similar) would be an advantage although it is not essential\n\n What you'll get in returnThis position offers an excellent benefits package that includes: \n\n • Excellent pension scheme, with high employer contributions\n, • 25 days annual leave + bank holidays (increases with service up to 34 days annual leave)\n, • Flexi-leave - option to build up to 13 days leave a year through flexi\n, • Staff discounts\n, • Flexible working arrangements and more\n\n What you need to do nowIf you would like to discuss this position in more detail, please apply with an updated CV or contact me for a confidential discussion. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

People & Culture ManagerSwansea | Competitive Salary + Excellent BenefitsTSR Legal RecruitmentTSR Legal is delighted to be working in partnership with one of Wales' leading and most respected law firms in the search for a skilled People & Culture Manager to join its senior leadership team.This is a rare and exciting opportunity to join a highly successful, values-driven legal practice that places its people at the heart of everything it does. With a strong reputation for excellence, client service and employee engagement, the firm continues to invest in its people, culture and long-term growth strategy.As People & Culture Manager, you will play a pivotal role in shaping the employee experience across the business, leading the people function and contributing to wider strategic decisions as part of the Management Team.The OpportunityReporting into senior leadership, you will oversee all aspects of the people function, ensuring the delivery of a proactive, commercially focused and supportive HR service across multiple office locations.This role offers a unique blend of operational and strategic responsibilities, making it ideal for an experienced HR professional who enjoys building strong relationships, driving engagement initiatives and influencing positive organisational change.You will lead a small HR team while partnering with managers and leaders across the business to support performance, development, wellbeing and business growth.Key ResponsibilitiesStrategic HR LeadershipLead the People & Culture function across the firm.Contribute to business strategy and operational decision-making as a member of the Management Team.Develop and implement people strategies that support business growth and employee engagement.Champion the firm's culture, values and employee experience initiatives.Employee Lifecycle & Talent ManagementOversee recruitment, onboarding, retention and offboarding processes.Manage talent attraction and employer branding initiatives.Support career development, succession planning and learning programmes.Ensure exceptional onboarding experiences for all new starters.Employee Relations & ComplianceLead on complex employee relations matters, providing pragmatic and commercially focused advice.Ensure compliance with employment legislation and HR best practice.Review and develop HR policies, procedures and processes.Support business change projects and organisational development initiatives.People Engagement & WellbeingDrive employee engagement programmes and wellbeing initiatives.Support diversity, equity and inclusion objectives.Organise people-focused events and activities that strengthen culture and collaboration.Promote a positive, inclusive and high-performing working environment.HR OperationsManage HR systems, reporting and people data.Oversee payroll delivery in conjunction with external providers.Manage employee benefits administration and provider relationships.Lead and develop the People & Culture team, ensuring high service standards across the business.About YouWe are keen to hear from candidates who can demonstrate:CIPD qualification.Previous experience in a People Manager, HR Manager or People & Culture Manager position.Strong generalist HR experience across the full employee lifecycle.Experience managing employee relations matters and advising senior stakeholders.Excellent knowledge of UK employment law and HR best practice.Previous experience leading and developing HR team members.Strong organisational, communication and stakeholder management skills.A proactive, solutions-focused and commercially minded approach.The ability to influence, challenge and build trusted relationships across all levels of the business.Why Apply?Join one of Wales' leading law firms with an exceptional reputation.Become part of the firm's Management Team and contribute to strategic decision-making.Lead meaningful people and culture initiatives that directly impact business success.Work within a supportive, collaborative and values-driven environment.Excellent opportunities for professional development and long-term career progression.Competitive salary and comprehensive benefits package.LocationThe role will be based in Swansea with occasional travel to other office locations as required.ApplyFor a confidential discussion about this opportunity, please contact:Rachel PhillipsTSR Legal Recruitment02920 388100TPBN1_UKTJ

Binnies UK, part of the RSK Group are currently looking for experienced Senior Quantity Surveyors.This is a senior-level position that supports site staff and leads all commercial and procurement aspects of a project. The Senior Quantity Surveyor will be involved with all aspects of the project lifecycle, seeking to minimise the costs of a project and enhance value for money whilst achieving the required standards and quality in accordance with contract and Customers and/or Contract Leader expectations. The role will require the compilation of complex project cost/budget reports and the resolution of cash flow issues. Provides support for commercial, contractual procurement and financial services. Resolves commercial, contractual and construction problems; and ensures prompt payments for subcontractors' work. This role may work independently, managing a small commercial team or under the direction of and report to a more senior commercial designation.As part of the project leadership team take responsibility for the direction and execution of the Quantity Surveying functions on allocated contract/s from tender through to final account in accordance with the Business Management Systems to deliver maximum quality of service and profitability, including as follows- Lead the interpretation/understanding of the respective obligations, responsibilities and liabilities of the parties to the contract and be fully briefed on the contract estimate, including settlement adjustments.- Timely issuing of required Notices and contractual correspondence, pursue all valid Variations, Claims, and other entitlements to final account settlement.- Produce and implement the project procurement plan in line with the agreed delivery strategy and project timescales.- Undertake all required subcontract procurement, including issuing of tender documents, bid assessment, negotiation of price and conditions and preparation of subcontract documents.- Lead the management of subcontract works packages including Subcontract documentation including negotiation of terms and conditions, prices, and programme and interim assessments and variations.- Direct the resolution of non-complex commercial, contractual and construction problems, ensuring that contractual and commercial risks and opportunities are identified to the Contract Leader.- Submission of financial reports including internal valuations / CVRs, commercial and margin forecasts, cash flow projections, turnover forecast and de-brief reports to pre-agreed deadlines.- Ensure that all delivery staff adhere to commercial procedures and reporting systems.- Capture, report and mitigate project risks as a part of the project team. Provide contractual advice to the project / site team as and when appropriate- Submit and agree regular applications for payment maximising contractual entitlements, issue all nescessary invoices and secure prompt payment of all amounts owed.- Maintaining registers of variations, delay, extension times and claims- Plan and implement change management and cost control- Interfacing with Customers commercial and project teams- Preserve the Companys good name in dealings with the Client, our suppliers and the public at large.- Participate in creating a knowingly safe working environment including understanding the implications of health, safety and environmental regulations- Ensure all health, safety and environmental risk situations are brought to the attention of Contract Leader / Project Manager.-- Preparation and implementation of recovery action plans where corrective actions are required- Provide contractual, commercial, procurement and financial services and advice to the delivery teamQualifications:- Degree / Qualification in Quantity Surveying / Commercial Management or substantial in-role experience in lieu.- Working towards recognised professional accreditation (RICS / CICES / etc.) (Desirable)Key Requirements:- Detailed knowledge of contract responsibilities including experience of drafting effective contractual correspondence and the facilitation of collaborative solutions- Extensive experience of technical minute taking at contractual meetings and able to demonstrate the ability to collate information, prepare reports, payment certificates and interim financial reports and closeout reports- Good working knowledge of the construction process- Experience of developing & implementing procurement and contract strategies- Proven negotiating and team-working skills with the ability to motivate and lead a team- Understanding of water / wastewater treatment process- Working to deadlines- Give direction to a wider team- Developed communication / presentation skills- Articulate with range of software packages, including MS Office- Analytical / mathematical thinking- Developed people management and supervisory capabilities- A creative and innovative approach to problem-solving#LI-HS1TPBN1_UKTJ

• Manage incoming emails and respond to customer enquiries. • Answer and make customer phone calls. • Book surveys, installations, and service appointments. • Prepare quotations using company templates. • Raise invoices and assist with accounts administration. • Follow up on outstanding quotations and payments. • Update and maintain the CRM (HubSpot). • Manage diaries and engineer schedules. • Liaise with customers, suppliers, and manufacturers. • Organise documents, spreadsheets, and business records. • Provide administrative support to the Managing Director. • Use AI tools, including ChatGPT, to improve productivity and streamline workflows. • Identify and implement opportunities to improve systems and processes.

Morgan Hunt require an Finance Manager for NHS based in South East London Pay Rate: £30.02ph PAYE Hours 37.5 9am to 5pm Mon to Fri - Hybrid working available 3 days a week. Location: South East London Duration: 3 months on going contract Essential: Qualified Accountant, excellent excel skills and knowledge of trust finance systems Job Summary Reporting to the Head of Finance & Corporate Support being the day to day lead on finance and business processes. To lead on the financial management of the trust, ensuring that all trust controls and processes are followed, that all procurement is conducted according to Standing Financial Instructions and best practise. Ensuring that invoices are paid appropriately and on time. Reporting to the Head of Finance & Corporate Support ensure that the Executives and Programme Directors have appropriate information to make the best possible decisions to deliver the organisation's strategic objectives. To be continually developing and improving financial and other reporting to better support the organisation. To ensure that HIN financial reports to funders are complete and timely To be managing the day to day business processes, including HR and procurement, developing and improving ways of working, ensuring appropriate guidelines are followed across the organisation, and that HIN links appropriately with the wider trust. To lead on links with trusts Finance, HR and Procurement departments, developing how HIN uses trusts systems to drive continual improvement. Duties and Responsibilities 1. To report on a regular basis the financial position and projections of the trust, providing assurance to senior leadership and funders and enabling appropriate decision making., 2. To oversee business processes around finance, HR, recruitment, agency and bank staff. Monitoring delivery of these functions to best support the organisation., 3. To work in collaboration with the Financial Support Officer to ensure that all teams are following proper procurement processes and that all requisitions are raised appropriately and all invoices paid in a timely manner., 4. Manage, co-ordinate, monitor and agree the monthly reporting timetable., 5. To be the main contact within the team compliance with trust SFIs., 6. To provide financial leadership and present complex financial management information to senior HIN Leadership and the Head of Finance & Corporate Support., 7. To ensure the HIN Finance team are operating as efficiently and effectively as possible, by reviewing the processes performed by the team and suggesting improvements and automation where possible., 8. To provide accounting expertise to the organisation., 9. To provide support, advice and guidance to other teams within HIN on all Financial matters and, when required, to challenge assumptions held to ensure the development of robust financial planning and controls and the most effective use of HIN funding., 10. To manage the Finance Support Officer, including ensuring that they are appropriately trained and developed, have twice yearly appraisals and PDPs and that the work of the department is appropriately allocated., 11. To lead and contribute to any other projects to improve HIN business processes as may become necessary., 12. Ensure that the team provides a high quality service to its customers, carrying out customer satisfaction surveys and implementing changes as a result., 13. To ensure that sickness and performance issues are managed appropriately within the teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

About the Role Fivetran offers data pipelines to power the modern data stack for thousands of companies and we are scaling our co-selling across our Strategic Partnerships with Snowflake and Databricks. We are looking for a Technology Partner Sales Manager to own Fivetran co-selling alongside Snowflake and Databricks. This role helps to accelerate our growing sales engagements across these partners resulting in an improved customer experience and mutual revenue growth. This is a full-time, remote position based out of London. Technologies You’ll Use Salesforce, Crossbeam, Suger, Google Docs are your primary tools and technologies you’ll be using in the role. What You’ll Do Own partner sales development with Snowflake + Databricks across EMEA, reporting directly to GM EMEA Actively engage with sales leadership at Snowflake & Databricks to set up QBRs, Happy Hours, Team Trainings, Regional Events Manage the relationships across Snowflake & Databricks to ensure 3rd line, 2nd line, and 1st line managers are meeting regularly with Fivetran leadership to keep momentum and close alignment on deals and GTM strategies Collaborate with Fivetran Sales to successfully execute on a "top down, bottoms up" motion with CDW partners Consistently review open pipeline of Snowflake & Databricks (via Crossbeam) to identify where Fivetran AEs are not engaged Train Snowflake & Databricks teams on "Why Fivetran". This will also be supported by Sales Build relationships with senior partner sales leaders, facilitate engagements and own the regional technology partner messaging and co-selling execution Work with global Technology Partner Managers to understand co-sell processes specific to each partner. Identify ways to improve support and scale across each partner such as, sales facing resources, system automation and analytical insights useful in successful partner engagements Proactively identify top accounts and customers for Fivetran sales teams to partner with at Snowflake and Databricks. Define, maintain and improve co-sell operational components including sales facing resources, system automation along with analytical insights useful in successful partner engagements Connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering a delightful customer experience Focus on growing revenue growth and pipeline creation across both Fivetran and our Technology partners in the region Skills We’re Looking For 7-10 years of experience in sales, partnerships, alliances, or business development, with a strong focus on enterprise-level engagements Exceptional strategic thinking and planning abilities, with a history of driving business results. Strong communication skills, both verbal and written, with an ability to engage various stakeholders. Proficient in using CRM tools to manage partner interactions. Proven leadership skills with the ability to influence cross-functional teams and stakeholders. Extremely organized, able to juggle lots of things at once while not letting anything drop and thinking about how to scale and service a growing group of Fivetran sales executives. #LI-HYBRID #LI-#LI-SG1

Senior C# Software Developer Our client is an established software company with over 20 years of experience delivering innovative digital platforms to a wide user base. They are looking for a Senior Software Developer to join a small, collaborative team working across the full Microsoft and Azure technology stack. This is a hands-on role offering the chance to work on both legacy and greenfield systems, contribute to architectural decisions, and support the continuous improvement of development practices. Key responsibilities: • Develop and maintain scalable, high-quality software using C#, .NET, and Azure, • Lead on coding tasks and contribute to system architecture, • Perform code reviews and mentor junior developers, • Collaborate across teams to deliver business-critical solutions, • Provide second-line technical support as needed Essential experience: • 5+ years in commercial software development, • Proficiency in C#, .NET, SQL Server, and JavaScript, • Experience with Azure services and DevOps tools, • Understanding of secure coding and software development best practices Desirable experience: • Microservices, containers (Docker/Kubernetes), • Front-end frameworks such as Vue.js, • Messaging systems (e.g. Service Bus, Kafka), • NoSQL databases, REST APIs, CI/CD pipelines Benefits: • 25 days holiday plus bank holidays and additional Christmas leave, • Flexible 37.5-hour week, • Hybrid working: 2 days/week in Stockport, • Performance-related bonus, pension, private medical insurance, and more Interested? Please Click Apply Now! Senior C# Software Developer

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Business Development Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood & environmental protection and drought mitigation, this company have delivered many incredible sustainability projects. As business development manager / key account manager, you will work closely with engineers, architects, landscape, public health, water companies, highways, agriculture and house builders. This remote role covers a territory from Leeds up to and including Scotland. This is not a targeted, new business sales role. An internal sales team will support you. The ideal candidate will be a proactive, engaging, confident presenter and skilled account manager within the construction, engineering, environmental, and sustainability sectors. Key Responsibilities: Strategic Business Development: • Develop and implement a business development strategy aligned with company growth targets., • Identify and pursue new market opportunities within the construction, engineering and water sectors., • Create and manage a pipeline of prospective clients and projects. Client Relationship Management: • Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for additional work., • Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events., • Deliver exceptional customer service, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at Visit our website at www.aaronwallis.co.uk for hundreds of sales jobs. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Your mission We are seeking a dynamic Product Owner for our Generative AI product to drive the development and evolution of cutting-edge AI products and services. You will be at the intersection of AI innovation and product management, working closely with data scientists, engineers, and business stakeholders to build and scale our AI-powered solutions. Key Responsibilities Product Strategy & Roadmap • Define and maintain the product vision, strategy, and roadmap for the Generative AI platform in alignment with business objectives., • Translate business needs into AI-powered solutions that deliver real value to users and customers., • Prioritize initiatives based on business impact, technical feasibility, and market trends.Requirement Gathering & Backlog Management, • Own and manage the product backlog, ensuring that development efforts align with strategic goals., • Define and refine user stories, acceptance criteria, and technical requirements., • Collaborate with stakeholders to gather requirements, balancing technical feasibility with business impact., • Continuously groom and prioritize the backlog to maximize value delivery.Cross-functional Collaboration, • Work closely with AI/ML engineers, data scientists, UX/UI designers, and software developers to ensure smooth execution of the product roadmap., • Partner with business teams (marketing, sales, operations, customer support) to define go-to-market strategies and ensure alignment with customer needs., • Facilitate communication between technical and non-technical stakeholders.AI & Technology Enablement, • Stay informed about the latest Generative AI models, Agentic AI and Physical AI., • Identify new AI capabilities and opportunities for innovation within the platform., • Ensure ethical AI practices, compliance with regulatory standards, and mitigation of AI risks.Customer-Centric Approach, • Conduct user research, customer interviews, and market analysis to validate product features and improvements., • Define and track KPIs and success metrics to measure the impact of AI-driven products., • Iterate on feedback and enhance the platform based on real-world usage and insights.Agile & Product Development, • Act as the Scrum Product Owner, leading Agile ceremonies such as sprint planning, backlog refinement, and retrospectives., • Ensure the delivery of high-quality AI solutions that meet market needs., • Balance technical debt, feature development, and scalability. Your profile Must-Have: • 5+ years of experience in Product Management, AI/ML Product Ownership, or a related role., • Hands-on experience with Generative AI, Large Language Models (LLMs), or AI/ML-driven products., • Strong technical understanding of AI/ML concepts, APIs, cloud-based AI platforms (AWS, Azure, GCP), and AI deployment., • Experience working in an Agile development environment (Scrum, Kanban)., • Excellent communication and stakeholder management skills., • Proven ability to translate complex AI technologies into user-friendly and commercially viable products.Nice-to-Have:, • Background in Computer Science, Data Science, AI, or a related field., • Experience with LLMOps, AI ethics, model fine-tuning, and prompt engineering., • Familiarity with AI model evaluation metrics and monitoring tools., • Previous experience in B2B SaaS, AI-as-a-Service, or AI product monetization. Why us? • Be at the forefront of AI-driven innovation in a fast-growing company., • Work on state-of-the-art Generative AI models and applications., • Collaborate with top-tier AI/ML experts and product teams., • Competitive salary, stock options, and career growth opportunities.

Company Overview IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed, cloud-based connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving - Safer. Smarter. Greener. Job Description The Senior Platform Engineer is a technical leader responsible for designing, operating, and continuously improving the AWS serverless data platform. This role sits at the intersection of infrastructure, software engineering, and developer experience — owning the reliability and scalability of the platform while actively enabling product and data engineering teams to build and ship confidently. Key Responsibilities Platform Tooling & Self Service • Design and maintain self-service tooling, templates, and scaffolding that allow engineers to provision and deploy serverless resources independently., • Own and evolve internal developer platform (IDP) capabilities — including CI/CD pipeline templates, Infrastructure as Code (IaC) modules, and reusable Lambda/Step Functions patterns., • Reduce cognitive overhead for engineers by abstracting platform complexity behind well-documented, opinionated interfaces., • Partner with engineering teams to gather feedback and continuously improve the developer experience. Engineering Standards & Technical Documentation • Produce and maintain high-quality technical documentation, runbooks, and architectural decision records (ADRs) for the platform., • Define and evangelise engineering standards for serverless development, including naming conventions, logging patterns, error handling, and observability., • Lead or contribute to internal tech talks, workshops, and onboarding programmes to upskill engineers on platform capabilities. Collaboration & Stakeholder Engagement • Act as a trusted technical partner to product and data engineering squads, embedding platform expertise into delivery teams as needed., • Define clear SLAs and SLOs for platform services and communicate them to consuming teams., • Triage and resolve platform-related blockers rapidly, prioritising unblocking engineers over reactive maintenance work. Security & Compliance • Ensure platform infrastructure adheres to security best practices including least-privilege IAM, encryption at rest and in transit, and secrets management., • Collaborate with security and compliance stakeholders to maintain audit readiness and address vulnerabilities promptly., • Embed security considerations into platform tooling so that secure defaults are the path of least resistance for engineers. Infrastructure as Code & Delivery • Own and evolve IaC for all platform infrastructure using tools such as Terraform, AWS CDK, or CloudFormation., • Enforce GitOps and CI/CD best practices across platform delivery, ensuring changes are peer-reviewed, tested, and deployed safely., • Champion progressive delivery practices — including feature flags, canary deployments, and rollback mechanisms — across the platform. Continuous Improvement • Drive a culture of continuous improvement through regular platform reviews, blameless post-mortems, and iterative delivery., • Measure and report on engineering metrics to demonstrate and drive improvement., • Contribute to the broader engineering community through internal knowledge sharing, cross-team collaboration, and participation in guild or chapter activities. Key Requirements • WS Serverless & Cloud Architecture Deep, hands-on experience with the core serverless stack — Candidate should be able to design pipelines with cost, latency, and failure modes in mind, not just get things working. Knowledge of AWS IAM, VPC, and security patterns is equally important., • Python (Primary) & Java (Secondary) Strong Python skills are essential — not just scripting, but writing production-quality, testable, maintainable code. Candidate needs to be credible enough to review Python code written by the teams they support. Java familiarity matters for legacy pipeline work and cross-language debugging, but doesn't need to be at the same depth., • Infrastructure as Code Proficiency in Terraform is a must. Candidate should be building reusable, well-structured IaC modules — not one-off configurations — and comfortable working in a GitOps model with peer-reviewed, pipeline-deployed infrastructure., • CI/CD & Developer Platform Thinking Experience building and maintaining CI/CD pipelines The key mindset here is thinking about other engineers as your customers, and building tooling that reduces friction and cognitive load., • Observability & Operational Maturity Comfortable with CloudWatch, and ideally a third-party observability tool. They should understand SLOs and error budgets beyond the theory — and know how to design alerting that's actually actionable rather than noisy., • Communication & Developer Empathy Given the developer enablement focus, this is crucial. Candidate needs to write clear documentation, give useful feedback in code reviews, and explain complex infrastructure decisions to non-platform engineers. Strong written communication matters as much as verbal., • Security Mindset Practical knowledge of least-privilege IAM, secrets management and how to bake secure defaults into platform tooling so teams don't have to think about it. Why should you join us? • Flexible remote working options., • Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing., • 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!, • Employee Assistance Program and an enhanced maternity/paternity package, • We want to see you grow and do great things! We’re committed to your personal and professional development., • Funded training opportunities., • Auto-Enrolment Pension & Private Medical Insurance., • Cycle to Work and Car Maintenance Salary Sacrifice discounts!, • Kudos Hub - a peer-to-peer recognition system, where you can recognise others using points. These points can be collected and redeemed against a huge catalogue of rewards., • We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times! *Please note that while we accommodate a remote working environment, this hire will need to be based in the United Kingdom.

Mercier Consultancy MD is thrilled to offer a unique opportunity for Irish Speaking Professionals to join our dynamic team in Sofia, Bulgaria. This position includes a fully paid relocation package, making it an ideal chance to explore a new country while furthering your career. We are seeking enthusiastic individuals who are ready to provide outstanding customer service and embrace a new adventure. • Provide top-notch customer assistance in Irish, ensuring all queries are addressed promptly and effectively., • Resolve customer complaints and issues through effective communication and problem-solving skills., • Maintain accurate records of customer interactions in our CRM system., • Collaborate with fellow team members to enhance service delivery and customer satisfaction., • Stay up-to-date with product knowledge and updates to support customers efficiently., • Engage in training opportunities to continuously improve skills and service techniques., • Fluency in Irish (both spoken and written) is essential; knowledge of English is preferred., • Previous experience in customer service or a related field is an advantage., • Strong communication skills and a dedication to providing excellent customer support., • Ability to maintain composure in stressful situations and manage conflicts effectively., • Willingness to relocate and adapt to a new environment in Sofia, Bulgaria., • Positive attitude towards personal growth and learning in an international workplace., • Competitive Salary, • Monthly Performance Bonus, • Monthly Accommodation Allowance, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are looking for energetic individuals who are fluent in Dutch and have a passion for sales. In this role, you will be instrumental in promoting and selling our client's exceptional products and services, while building valuable relationships with customers. • Identify and connect with potential clients using various outreach methods, including phone calls and emails., • Effectively communicate the features and benefits of our client’s offerings to facilitate informed purchasing decisions., • Achieve or surpass individual sales targets and contribute to the overall success of the sales team., • Stay informed about market trends and competitor activities, adjusting sales strategies accordingly., • Work closely with marketing and support teams to ensure exceptional customer service and satisfaction., • Engage in continuous training to enhance product knowledge and sales skills., • Fluency in Dutch (both written and spoken) is required; proficiency in English is a plus., • Experience in sales or a customer service role is preferred., • Strong communication and interpersonal skills to effectively engage with clients., • A self-motivated individual with the ability to work both independently and collaboratively., • Results-oriented with a determination to achieve sales goals., • Comfortable working in a multicultural environment and adapting to new challenges., • Enthusiastic about personal and professional growth in a sales career., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you an engineer who enjoys building reliable systems and intuitive user experiences? Join Spotify’s Commerce Platform and help shape the Checkout experience for millions of users worldwide. You’ll contribute across the stack, grow your technical depth, and work on systems that directly support how users manage their relationship with Spotify. You’ll be part of the Checkout Domain, where we build and scale the purchase experience, from the moment a user selects an offer to what happens after they complete a transaction. Our teams work on services and surfaces that support billing, account updates, and post-purchase interactions that focus on building trust and retention. The work spans APIs, backend services, and user-facing components across web and mobile. This is a great opportunity to join a collaborative, product-focused team working in a space with real user impact and cross-functional reach. • Design, build and maintain scalable backend services (Java/Python) and be active in shaping our data pipelines that power Spotify’s internal Commerce platform, • Develop and enhance our user-facing layer and frontend SDKs (React/Typescript), • Be an active part of creating and evolving APIs and services that connect user experiences with internal Commerce capabilities, taking into account Product requirements, • Drive improvements to system architecture, performance, and developer experience, • Collaborate closely with a talented group of engineers, product managers, designers and data specialists across multiple teams, • Contribute to technical discussions and help shape platform decisions, • You have experience building and maintaining backend services (Java and/or Python) in large-scale, modern cloud environments (we use GCP), • You’re confident working across the stack, from building scalable APIs to developing intuitive, high-performing, modern frontend applications (React/TypeScript preferred), • You have experience in system design and service-to-service integration, • You bring an open and pragmatic mindset to solving complex problems, while actively connecting the dots across technical, product, and business to inform your approach, • You care about code quality, testability, and developer experience, • You communicate clearly, take initiative on projects and collaborate effectively in cross-functional settings, • Having experience in commerce or payments systems is a plus, • This role is based in London (UK), • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home, • We ask that you come in three times per weekSpotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

ServiceNow CSM Developer (Contract) • Hybrid: London HQ - 2 Days a Month, • Duration: 6 Months Initial + Potential Further Extensions, • Rate: £600 - £700 Inside IR35 (Via Umbrella) We are seeking an experienced ServiceNow CSM Developer. You will design and deliver scalable, secure, and high-performing solutions. In this role, you will collaborate with clients, develop Service Portal components, and integrate them with various systems. Key Responsibilities: • Develop and customise ServiceNow Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting., • Extend portal functionality with ServiceNow APIs and integrations., • Ensure responsive, user-friendly design and best practices., • Work with cross-functional teams to integrate the portal with ServiceNow modules and external systems., • Conduct testing, troubleshoot issues, and support end users., • Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: • ServiceNow certifications (CAD, CIS), • Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your CV for an immediate response.

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America. The Role As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities • Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. Be the main point of contact for client questions, issues, and regular business discussions. Run regular check-ins and quarterly reviews to understand client needs and performance. Spot any risk of clients leaving and take action to retain them. Handle contract renewals, pricing updates, and service agreements • Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. Work with the Business Development team to ensure a smooth handover of new clients. Create simple growth plans for key accounts with clear targets. Track account performance and highlight any risks or o opportunities, • Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. Help clients understand how to use the platform and services effectively. Work with Operations and Logistics to align schedules and service delivery, • Reporting & CRM: Keep all client information and updates accurate in the CRM system Share regular updates on account performance with the Commercial Director Support forecasting by tracking expected revenue and volumes What We’re Looking For Essential • 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. Not mandatory, • Proven ability to retain and grow client accounts, • Strong communication and relationship management skills, including working with senior stakeholders, • Comfortable using data, CRM systems, and reports to manage accounts, • Confident, professional, and clear in communication, • Able to manage your own workload and handle multiple clients independently, • Right to work in the UK Desirable • Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services, • Familiarity with CRM tools like HubSpot and basic data reporting, • An existing network in hospitality, Airbnb management, or corporate services, • Experience working in a fast-growing or scale-up business environment Work Schedule • Remote: 9:00 am to 6:00 pm, • 9-hour shift (8 working hours) We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!

Inside Sales - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. Work from home position - Scotland - ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland., • Previous success in a sales role, with a drive and tenacity to grow new business., • The ability to thrive independently, while remaining a valuable member of the team., • Ideally, exposure to working in a remote / home-based role., • A confident and professional telephone manner, with the ability to build relationships in this way. What you'll be doing • Achieve monthly sales targets., • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data., • Manage your sales pipeline independently, acquiring new customers and processing assigned leads., • Work with national distributors to support the sales process and provide product training where necessary., • Collaborate with the UK sales team and Sales Director to share insights and opportunities., • When required attend in-person meetings, events and exhibitions. Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity! Send your CV in English to Kayleigh Bradley or call for a confidential chat on +. Inside Sales Representative - Automotive Aftermarket - job ref 4292KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

📍Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 +_⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an anti-money laundering Team Manager. Your team will consist of around 11 Senior Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow. 🔑 You’ll play a key role by... • Managing the personal & professional development of approximately 11 Senior Financial Crime Investigators., • Fostering an empathetic, high-performance culture in the team., • Providing technical coaching, feedback, and advice relating to financial crime tasks., • Analysing and driving improvement in team performance, and reporting relevant insights., • Monitoring and maintaining service level adherence on the work completed by the team., • Aggregating feedback from the team, and ensuring it’s passed on to inform business change., • Communicating and embedding change within the team., • Contributing to a strong control environment by minimising breaches and risk events., • Reviewing complaints attributed to the team and identifying opportunities for improvement., • Conducting job interviews for financial crime investigators and contributing to hiring decisions., • Chairing employee relations cases and making decisions consistent with Monzo’s values. 🤩 We’d love to hear from you if… • You have at a solid foundation of financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies., • You have extensive experience providing coaching and feedback., • You're a clear and inspiring communicator, with excellent written and verbal English., • You're empathetic and have a supportive approach to people leadership., • You're great at prioritising problems and assessing risk in an operations environment., • You are passionate about working in a fast paced environment and comfortable with change. Preferred Experience and Qualifications • You have experience conducting investigations in an operational setting with subject matter expertise preferably in AML., • Recent experience with emerging financial crime trends and typologies., • Experience managing employee relations cases., • Experience taking individuals and teams from a position of underperformance to high performance., • Experience accurately interpreting and representing complex management information., • Holds, or is happy to work towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification., • Fluency in MacOS, Slack, and GSuite tools., • Strong verbal and written English communication. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£32,200 - £40,750 ➕ benefits 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions, • Call with a Recruiter, • Leadership/Technical Interview We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We will close this advert once we have enough applications so please apply as soon as possible 🚨 #LI-MY #LI-Remote

We're hiring for a Spanish speaking Credit Controller to join a world leading science and related technology company. This job will start as a fixed contract from June/July 2025 - 30th November 2025. There is a possibility of a permanent job after. Location of the job Fully remote or hybrid option available - ideally you will live with good travel connections to Cambridge, in case you may sometimes attend the office one day a week (Thursday) to collaborate with the onsite team. Language requirements for the job Fluency in Spanish & English is essential Company background Our client is an international organisation from the business sector of science and technology. They have successful business operations across the globe. Job responsibilities of the Spanish speaking Credit Controller As part of their international finance team, your role will be to support the accounts receivable function by collecting debt, monitoring credit, and resolving customer disputes for all business clients in Spain. Your role will typically include the following duties and responsibilities: • Contacting overdue customer accounts to arrange payment, • Reviewing the credit status of customer and providing recommendations for credit block, • Posting and allocating cash receipts, • Distribution of customer statements and dunning letters, • Resolving account queries and disputes, • Providing support for audit requests, • Review customer held ordersCollaborating with customer service and sales functions to ensure highest level of customer satisfaction. The successful candidate background • Fluency in Spanish and English is essential, • Previous experience in Credit Control / Accounts Receivable, • Ideally you will have experience with SAP software, • Excellent client relationship building skills, • Problem solving skills, • Ability to manage workload independently, • Be able to work under pressure and to tight deadlines Salary, benefits £36,700 pro rata (contract is maternity cover until November 30th, 2025.) + excellent benefits ( Private medical insurance, Compassion and care time off, Leisure travel insurance, Pension, Volunteer time off, and much more!) To apply for this exciting opportunity, Please send your CV to us immediately! Contact: Jonathan Grimes

Executive Assistant (Remote, UK-Based) Location: Remote (UK only) Employment Type: Full-time, permanent Salary: Competitive, based on experience About Us This company are a fast-growing international investment firm specialising in real estate and private equity. With leadership split between the US and the UK, They operate in a dynamic, fast-paced environment where clarity, autonomy, and impact matter. As they continue to scale, They are seeking an exceptional Executive Assistant to support our Managing Director in the US, while working closely with our UK team. Role Overview This is a pivotal role for an experienced, proactive Executive Assistant who thrives in an international setting. You will provide high-level support to the Managing Director and senior leadership, taking ownership of complex diary management, cross-border coordination, and strategic administrative support. In addition, you will occasionally assist with personal PA duties to ensure smooth day-to-day management of both professional and private commitments. The right candidate will be highly organised, responsive, and adaptable, with the confidence to manage competing priorities across multiple time zones. Key Responsibilities • Manage complex executive calendars across UK, US, and international time zones with precision., • Coordinate and schedule meetings, calls, travel itineraries, and logistics., • Monitor and prioritise high-volume inboxes and communications on behalf of senior executives., • Prepare documents, agendas, briefing packs, and reports., • Maintain and update records, contact databases, and CRM systems (HubSpot)., • Track follow-ups, deliverables, and deadlines to ensure priorities are met., • Provide administrative support on special projects, including research, reporting, and investor or partner coordination., • Handle confidential and sensitive information with complete discretion., • Assist with occasional personal PA duties (e.g., personal scheduling, household/vendor liaison, and other ad-hoc support as required). Required Qualifications • Minimum 3 years' experience as an Executive Assistant or in a comparable high-level administrative role., • Fluent in English with excellent written and verbal communication skills., • Advanced skills in Google Workspace (Calendar, Docs, Sheets, Gmail)., • Experience using Slack for internal communications., • Proficiency with HubSpot CRM (or a similar platform)., • Strong ability to coordinate seamlessly across multiple time zones., • Previous experience working in a remote or hybrid environment., • Highly organised with exceptional attention to detail and time management., • Previous background within Private equity/ property investment Preferred Experience • Background in finance, investment, or professional services., • Experience supporting executives across both UK and US markets., • Familiarity with international business etiquette and scheduling., • Confidence with tools such as Notion, DocuSign, and Zoom. What We Offer • Competitive salary tailored to experience., • Employer pension contributions (in line with or above UK auto-enrolment)., • 28 days paid holiday inclusive of bank holidays, with additional days for long service., • Remote work stipend and full home office equipment., • Private health insurance, including mental health support., • Ongoing training and professional development opportunities., • A collaborative, ambitious, and internationally connected team. Benefits: Pension contribution, 28 days paid holiday (including bank holidays), remote work stipend, private medical coverage, home office equipment, and ongoing professional development support. Right to Work This role is open to UK-based candidates only, with full right to work in the UK. We are not able to sponsor visas at this time.

Business Development Manager, EMEA Electronics Engineering UK, Italy or Germany - Remote with 50% travelling to clients and events Are you a driven and strategic sales professional with a passion for innovation? We are seeking a dynamic Business Development Manager to join our client's team and drive growth in key OEM markets across EMEA. Our Client: Our client builds tough electronic control and display systems-hardware plus software-that let industrial machines (like engines, pumps, generators, and hydraulic equipment) run better, safer, and smarter. They partner with equipment makers to integrate these systems seamlessly into their machines so users get clear data, reliable control, and efficient performance-even in tough environments. Their multi-disciplined teams offer diverse experiences, and they have been recognized as a top workplace in Manufacturing & Production for three consecutive years. The Role: This is a pivotal role responsible for identifying and securing new enterprise-level OEM accounts. You will focus on core markets such as Recreational Vehicles, Construction, and Off-Highway specialty vehicles, with potential to expand into tangential markets like On-Highway Motorcycles and Food Service. You will manage the entire customer relationship, from opportunity identification to securing signed contracts for development and production. Leveraging internal technical resources, you will position and propose their platform technologies and customization capabilities in Displays, Controllers, and Connectivity to secure long-term business. A key aspect of this role is ensuring a seamless handover of accounts to their Key Account Management team once contracts are signed. Key Responsibilities: • Development and execution of sales plans aligned with long-term EMEA strategic goals., • Generate lead lists for key stakeholders within target customer accounts., • Utilize various channels, including email, LinkedIn, and trade shows, to engage with specified stakeholders., • Maintain accurate records within their CRM system., • Actively participate in sales meetings and training programs., • Secure meetings with targets to qualify opportunities and achieve Proof of Concept (POC) engagements., • Formally quote new opportunities., • Manage the process for mutually signing long-term agreements (LTAs) and master supply agreements (MSAs)., • Formally hand off opportunities to Engineering and Key Account Management, providing ongoing support for commercial or contractual matters. Qualifications: • Bachelor's degree in Business, Marketing, Engineering, or an equivalent qualification with proven experience (Ideally but not essential), • Fluency in written and oral English is essential. A second European language (German or Italian preferred) is an advantage. Experience: • Comprehensive sales experience with a minimum of 5 years selling technical solutions to equipment OEMs., • Excellent knowledge of off-highway (industrial and/or recreational) and agricultural markets, particularly concerning instrumentation and control solutions., • Extensive knowledge and understanding of automotive, stationary industrial engines, commercial vehicle markets & trends., • Experience in sales, account management, or business development in technical environments is preferred., • Demonstrated ability to manage customer expectations, resolve concerns, and minimize relationship risks., • Experience negotiating contracts, pricing, and renewals in line with company objectives. Skills & Attributes: • Excellent verbal and written communication skills, with the ability to engage effectively with internal teams and customers., • Skilled in presenting product value propositions to large groups and participating in trade shows and industry events., • Strong organizational abilities to manage multiple accounts while maintaining timely responses to customer inquiries., • A customer-first mindset focused on delivering exceptional service and solutions. Travel & Location: • Based within the EU (Germany or Italy preferred)., • Willingness to travel 50% or more of the time within the EMEA region for customer visits, trade shows, and training seminars., • Occasional travel to the USA for headquarters visits and trade shows. Reporting Structure: This position reports directly to the Sr. Manager EMEA Sales, with oversight and interaction with the Director, International Sales.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, product expertise, and implementation, so we expect the scope to evolve and want someone excited to build as it does. You'll work directly with corporate and midmarket customers to drive adoption of their core use case and help identify new ones - but everything you build has to scale across a high-volume book, not custom to one account. You'll need to be genuinely technical, deep enough in the product to be the most knowledgeable person in the room, without ever writing code or owning an account directly. This is a builder role for someone extremely analytical who's already advanced with AI tools. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: Drive strong adoption by building and delivering scalable implementation and enablement processes that educate customers on best practices and get them to time-to-value quickly on their core use case Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're the product expert for enabling both basic and complex use cases, and you're constantly the first to learn new products coming to market Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Forward Deployed Engineering, GTM, Customer Experience, Product Marketing and Engineering) Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements 6+ years in implementation, solutions consulting/engineering, technical account management, or similar at a technical SaaS or AI-native company Experience with voice AI, TTS, conversational AI, or developer-facing products A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward Experience managing a high-volume book of business at scale, mid-market or commercial segment Fluency in English is essential, fluency in a 2nd European language (French, Spanish, German, Polish) is desirable Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: Growth Roles - Regional Adoption Lead Other teams: Account Management or Forward Deployed Engineering - Strategist or Solutions Engineer Location This role is remote-first, so it can be executed from anywhere in Europe. If you prefer, you can work from our offices in London, Dublin or Paris. #LI-Remote

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. AECOM is seeking a Digital Optimisation Lead UK&I for our Water End Market work, supporting the growth of our digital service. The Digital Optimisation Lead will report to the Water Digital Lead for Europe & India. Guided by client understanding, our digital water team harness our domain, delivery and digital expertise to advise, advance and implement sustainable solutions for tomorrow’s success! Our digital capabilities are based around 3 pillars. The first pillar is digital optimisation, whereby harnessing the power of digital technology and our domain expertise, we can aide our project delivery teams to optimse the delivery of our design deliverables. We can assist with aiding automation of designs, secure storage with automated workflows, and the implementation of AI solutions across project delivery. The second pillar is digital advisory, where the team work with clients to guide them on digital investments, technology selection and gain organisational commitment. Our final offering is digital implementation, where we work with our clients to apply and embed best fit digital technologies for asset optimisation and long-term organisational benefits. As a Digital Optimisation Lead you will take a lead role in guiding our internal delivery teams to transform and optimise our engineering deliverables and implementation of digital adoption technology and product development. The main objective, with support from regional digital optimisation leaders will be to provide comprehensive end-to-end project team support, facilitating the integration of digital solutions into our business operations. In this pivotal role, you will collaborate closely with our Client Account Managers and delivery teams. As a key player in executing our digital strategy for optimisation, you will support digital teams, facilitate cross market collaboration and be a champion for adoption. Here’s what you’ll do: • Digital adoption across region: identify areas where upskilling and support in project delivery is required to successfully deliver digital methods of working., • Collaborate Globally: Build trusted relationships with our global digital water optimisation leader and our Enterprise Capabilities team. Ensuring global initiatives are cascaded across the team and meet the regions requirements., • Project Support: Act as digital lead across multiple projects or framework., • Resource Management: Responsible for ensuring suitable resources are identified and allocated to projects., • Software Champion: Point of contact within region for technical software queries., • Internal stakeholder Presentations: Present at regional water townhalls, updates and successes, • Digital Strategy: Work with Water Digital Lead to plan and develop digital strategies and successfully deliver owned elements of plan, • Regional Optimisation Leaders: Manage and lead team of regional optimisation leads, ensuring our project delivery teams have the support to deliver projects through latest digital solutions., • AECOM Market profile: Work with the water digital leadership team to enhance AECOMs market profile as a leading provider of digital solutions in the Water end market through thought leadership pieces, conference presentation, professional meetings etc. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Come & Grow With Us. Become part of our dynamic Water business, which boasts around 700 experts across the UK & Ireland. Collaborate with top-tier civil, mechanical, electrical, and process engineers to deliver a variety of captivating projects, from small initiatives to large-scale ventures, all the way from concept to completion. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Ready to push the limits of what’s possible? Here’s what we’re looking for: • Certified Postgraduate or Equivalent Qualification: In Civil/Structural Engineering., • Project Information Delivery: Experience in delivering project information in accordance with BIM standards., • Software Proficiency: Proficient in using Revit and/or Civil 3D, with experience in validating and coordinating models in Navisworks or similar software., • Design Automations: Experience of working with teams to identify automation opportunities and develop Minimum Viable Products (MVP) which have scaling potential., • Stakeholder engagement: Experience of influencing non-technical executive stakeholders from around the business, • Mentoring and coaching: Experience in mentoring and coaching technical and non-technical teams We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn – Jay Hewitt. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

We are seeking an experienced and dedicated Field Service Engineer to join our team. The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products. Having qualifications in OFTEC, F Gas, Unvented hot water and Part P would be highly advantageous. Field Support Area : Post Codes LL and SY (Llandudno and Shrewsbury) Duties & Responsibilities: • Attend site to carry out repair work on products covered by the manufacturer’s warranty., • When required carry out site survey and commissioning of Grant Engineering products., • Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service., • Advise customers, installers, and commissioning engineers on product installation., • Dealing with Technical issues, administration and correspondence on a day-to-day basis., • Assist in the management of your diary including providing up to date local / logistical information for your area., • Bringing matters of disrepute to FSM., • Carrying out a substantial amount of driving on a daily basis with overnight stays when required., • Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed., • Provide on-site / In-house training / Assessments as requested by the company., • Identify Technical / Service trends and report all concerns to the FSM., • Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager., • Encourage In-House training programmes for suspect Engineers / Installers by referring either to training Administrator or to the relevant Area Sales Manager., • Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances., • Keep up to date with new in-house developments and attend internal training programmes as required., • Ensure all Professional Qualifications are kept up to date. Our Engineers cover the following disciplines, and specific training will be provided: • Oil boilers Solar Thermal, • Air Source Heat Pumps Unvented cylinders, • Biomass Smart controls After successful completion of 2 – 4 months training you will work at least 20 Saturdays / annum either as overtime or in lieu of a weekday. Based on a 5-day working week.

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Location Winchester with hybrid home working Hours 37.5 hours per week, Monday to Friday 09.00 - 17.30 Basis Permanent Salary £30,000 per annum with OTE £35,000 - £38,000 + enhanced benefits package About us We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living. Our developments are beautifully designed, offering stunning community living for the over sixties. We have created an exciting new opportunity for a Sales & Lettings Progressor to join our fantastic Sales & Lettings team. About our role While our long-term goal is to transition to Build-to-Rent (BtR), we currently have over 200 homes available for purchase, which require the support of our dedicated Sales Progression Team, who play a vital role in driving the pipeline from initial reservation through to legal completion within set timelines. They are essential to the Sales & Lettings department, not only in working together to help hit our targets, but also collaborating with the treasury team to meet critical deadlines. Reporting to the Sales Operations Manager, you’ll be joining a small, highly motivated team that is an integral part of the Sales & Lettings department. Key responsibilities will include Sales • Through your research & with estate agents, establish a 4-6 week selling price for our customer's property, • Make introductions with our customers' estate agents, • Ensure that our customer's estate agent is aware of the conditions of sale and any discounts or incentives offered, and the target exchange/completion dates agreed by both parties, • Maintain regular and routine contact with estate agents to obtain progress updates regarding the status of our customers' property, including the number of viewings, feedback, price reductions or offers, • Liaise with our own solicitors to ensure all enquiries are responded to in a timely manner, • Attend weekly sales progression meetings with the regional customer teams, providing the most up-to-date information regarding the status of reservations and what actions are required to stimulate the pipeline, • Work in close partnership with our regional customer sales teams to ensure all sales are moving through the pipeline in agreed timescales, • Over time, visit each site within the portfolio to enhance knowledge and give better customer service Lettings • Set up new Tenancy agreements upon receipt of a reservation from the sales team, • Producing Tenancy Agreements based on the terms of the reservation, • Register customer deposits, • Conduct referencing on our prospective Tenants, • Apply for and manage credit checks for our prospective Tenants, • Ensuring all Tenancies are compliant with legislation (Right to Rent Checks, Deposit Certificates etc. Additional Information • Hybrid role with weekly attendance at our Winchester office or our sites as and when required, • You must be comfortable working in a target-driven environment with the ability to work independently., • The role involves making a high number of telephone calls, it is essential to be self-motivated with an excellent telephone manner About you You will have a positive, ‘can do’ approach and be a team player, whilst also being self-motivated to work independently with an ability to build strong, immediate rapport with external professionals and internal stakeholders. Experience • Experience of property sales progression is desirable but not essential, • Knowledge of the home buying and selling process in England, Wales and Scotland would be considered an advantage, but not essential., • Understanding of the new homes sales process would also be advantageous Skills & Knowledge • Excellent IT skills - knowledge of Google Workspace is preferred, or an aptitude and willingness to embrace new technology, • Experience of Salesforce CRM is advantageous but not essential, • Highly developed negotiation and influencing skills, • Organised, efficient and a natural multitasker, • Able to build rapport whilst also having assertive conversations when required, • Good levels of spelling, punctuation and grammar, • ARLA / Property Mark qualification is desirable but not essential Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South West of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return:, • Competitive Base Salary: £45,000 – £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 26 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Hi, we’re Penfold 👋 Penfold is building the pension of the future. We’re dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking. We’re demystifying pensions to make them universally accessible, engaging, and easy so we can help everyone save enough for later life. We’re growing a team of 60+ builders across London and Tallinn, backed by some of the world’s leading fintech investors. We’ve raised over £20 million, manage more than £800m in pensions for over 100,000 savers and thousands of employers. We’re on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted’s 100 fastest growing startups in the UK&I. 🤑 Competitive salary - ranging from £70k-80k. 💸 10% Pension contribution (all from Penfold) - you don't need to match this, and it is on top of your salary. 📈 Meaningful share options - you’ll own a part of Penfold and share in our success! 🏝️ Unlimited holidays - we’re interested in outcomes, not how many holidays you go on! 🏥 Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). 🧑‍💻 Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meetups too! 🏢 Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need. 🚴 Cycle to work scheme plus a host of other benefits - see here: https://getpenfold.com/careers About the role We’re looking for a Product Manager to own key customer-facing outcomes, starting with pension transfers, contributions and other critical flows that drive LTV and help our customers save with confidence. You’ll be responsible for the full product lifecycle in your area, from identifying and framing problems, to shaping the roadmap, leading discovery, managing delivery and iterating post-launch to deliver outcomes for our customers and our business. You'll have strong support from the Head of Product and peers across the team, and you’ll play a vital role in helping us scale both our product and how we work as we grow. You will: • Own critical customer-facing outcomes, flows and be responsible for key results, • Set the pace; we’re a start-up and have a serious bias for action, • Lead continuous discovery, • Define success metrics, ask sharp data questions and analyse results to surface opportunities, • Run generative research to deeply understand our customers and inform product direction, • Frame and map opportunities to guide prioritisation and trade-offs, • Break down initiatives into smaller bets to accelerate learning and time-to-value, • Collaborate closely with Engineering, Design, Ops, Sales and other teams to ensure smooth delivery and alignment, • Be accountable for predictable delivery and ongoing iteration in your area About you You will have: • Demonstrable experience discovering and delivering successful products with measurable impact, • Confidence in using data independently to inform a broad range of decisions, • A deeply customer centric mindset, • Experience working in highly autonomous, accountable, cross-functional teams, • Experience working with a continuous product discovery approach and outcome-focused development, • A strong ability to use feedback loops and success metrics to guide learning and iteration, • Clear, structured written and verbal communication with technical and non-technical audiences, • A genuine interest in helping people save more for later life Ideally you have previous experience… • Working on B2C or B2B2C apps with tens or hundreds of thousands of users, • In fintech or a highly regulated industry, • Navigating complex operational workflows, • In start-ups or scale-ups, especially during periods of fast growth You do not need to meet all of the above criteria in order to apply! If you’ve read this far and are excited about the opportunity, but are missing some of the experiences we’ve listed, we strongly encourage you to apply regardless. • We’ll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have, • The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you, • Finally, we’ll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You’ll also have the opportunity to ask them questions directly For more info, feel free to reach out to George Cleal, our Head of Product. We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we’ll be happy to answer.

National Account Manager - South East England (Covering areas such as Oxford, Reading, Southampton, Brighton, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South East of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham