Dynamics 365 CRM Project Manager
hace 27 días
Edinburgh
Reed Technology is partnering with a prestigious organisation in Edinburgh to recruit an experienced CRM Project Manager with a strong background in delivering Microsoft Dynamics 365 CRM programmes. You’ll play a key role in shaping and delivering the organisation’s CRM roadmap over the next 24 months. Key Responsibilities: • Lead end-to-end delivery of Dynamics 365 CRM projects using Agile, Waterfall, or hybrid methodologies., • Own project governance: RAID logs, plans, budgets, business cases, and reporting., • Manage CRM scope, requirements, MVP definition, and change control., • Coordinate business stakeholders, technical teams, and external Microsoft implementation partners., • Facilitate workshops for requirements, user stories, and process mapping., • Ensure solution design aligns with business needs, best practice and future state processes., • Oversee data migration, integrations, testing, UAT, and go-live readiness., • Manage CRM project budgets, financial tracking, procurement activities, and vendor contracts., • Proven experience delivering Dynamics 365 CRM transformation projects., • Strong project management background including governance, planning, and reporting., • Experience working with Microsoft partners, technical teams, and multi-disciplinary workstreams., • Good understanding of the Microsoft ecosystem: Dynamics 365, Power Platform, Dataverse, Azure AD, M365., • Skilled in requirements gathering, process mapping, and Agile ceremonies., • Strong communication, stakeholder engagement, and vendor-management skills., • Microsoft certifications (PL-200, PL-600, or similar)., • Project certifications (PRINCE2, AgilePM, Scrum Master)., • Experience in regulated environments or membership-based organisations., • 2-year FTC paying up to £90.000 / year (DOE)., • Hybrid working model in Edinburgh.