2nd Line IT Support Engineer
8 days ago
Redditch
2nd Line IT Support Engineer A fantastic opportunity for an experienced IT support professional to join a growing Managed Service Provider team, providing hands-on technical support across varied client environments, technologies and business sectors. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, 2nd Line Support Engineer, IT Support Technician, 2nd Line IT Support Technician, Service Desk Analyst, Technical Support Engineer, Helpdesk Analyst, Desktop Support Engineer, Service Desk Analyst, ICT Technician, IT Technician, IT Support Analyst SALARY: £30,000 to £33,000 per annum (depending on experience) + Benefits LOCATION: Redditch, Worcestershire, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday – Friday, 09:00–17:30 JOB OVERVIEW This is an exciting opportunity for a motivated 2nd Line IT Support Engineer who enjoys solving technical problems, taking ownership of issues and delivering excellent customer service. Working as the 2nd Line IT Support Engineer, you will provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. As the 2nd Line IT Support Engineer, ...