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The RoleThe Service Analyst acts as the front line of IT support, providing high-quality technical assistance and customer service across the organisation. The role is responsible for logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month or so of the contract you will be expected to be onsite more frequently. Essential for the role • Experience working in an IT service desk, desktop support, or technical support role, • Strong customer service focus with the ability to communicate clearly and professionally, • Experience using IT service management / ticketing systems, • Knowledge of Microsoft 365 applications and end-user support, • Basic to intermediate experience with Microsoft Active Directory, • Ability to triage, troubleshoot, and resolve IT incidents and service requests, • Understanding of incident and request fulfilment processes, • Strong problem-solving skills and attention to detail, • Ability to follow structured processes and maintain accurate documentation, • Willingness to learn new technologies and support service improvement initiatives

If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer. Line Technical Support Engineer / IT Service Desk Analyst. We have a fantastic new

Technical Business Analyst - East Midlands. A Technical Business Analyst is sought by a prominent client located in the East Midlands.

Ability to bridge the gap between business and technical teams. I’m currently working with a fast-growing data and technology consultancy who are looking to add Senior and Principal Data Business Analysts to their expanding delivery team. The role will involve working closely with both technical t

Proven Technical BA experience embedded in software teams. I’m currently working with a client delivering complex, modern digital services looking for a Technical BA embedded within engineering teams, not operating on the perimeter. Challenge approaches based on user, operational + technical outco

We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critical link between business and technology teams, you will use your expertise in software architecture and backend frameworks to translate business objectives into

Contract Technical Business Analyst. Translate business requirements into well-defined technical deliverables. Proven experience as a Business Analyst working closely with engineering teams in Agile environments.

Translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. What the successful Technical Business Analyst will need to bring:. Technical Business Analyst within the financial services, this will have been within an electronic trading environm

Graduate Technical Product Analyst 2026 - TelfordReference Code: 339165-en_GBContract Type: PermanentProfessional Communities: Creative & DesignGraduate Technical Product Analyst 2026 Intakes: September Global grade: A Location: Worthing Graduate Technical Product Analyst 2026 Intakes:�

Senior Technical Business AnalystAbout the RoleWe have an exciting opportunity for a skilled Senior Technical Business Analyst to play a pivotal role in shaping technology solutions that drive real business impact here at LV=You’ll work closely with senior stakeholders to influence strategic dec

Technical Analyst - BirminghamReference Code: 411232-en_GBContract Type: PermanentProfessional Communities: Data & AIWho you will be working with You will join the Data Trust Capability in Capgemini’s Insights and Data (I&D) business unit. The focus of your role The Microsoft Purview Technica

They are current seeking to appoint a Technical Business Analyst. As a Technical Business Analyst, you will be a conduit between the development team and key stakeholders, translati.

As a Technical Business Analyst you will:Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery Leverage your understanding of IT Delivery Frameworks and DevOps practices to facilitate continuous in

You have a strong aptitude for understanding how complex technical systems work. You’ll own the full lifecycle—from rapid prototyping through production rollout—while always tying technical choices back to clear …. As a Senior Technical Program Manager – Trading & Core Software, you’ll

Ready to apply your technical mind to real‑world challenges?.

The support will involve both technical and business‑related issues, so you will be expected to work and communicate effectively with technical resources (DBA, developers) as well as business resources (Traders, Business Analysts, Compliance Officers, Trade Support, etc. As a Technical Client Serv

Senior Technical IAM Analyst (L5).

A leading global market maker in London is seeking an Enterprise Data Engineer.In this hands-on role, you will design data models and pipelines crucial to business operations.Responsibilities include collaborating with various teams, leading project meetings, and ensuring operational excellence.The

Analyse data, interpret outputs, and effectively communicate insights to non-technical audiences.

Senior Technical Analyst – McDonald’s Corporation, London, United Kingdom. Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Work with the Calculations & Benefits Lead / Senior Technical Analysts to implement solutions for work as required. We are growing our Client Onboarding and Change team and are looking for a Technical Analyst to help deliver high-quality, market-leading solutions within our Calculations and Benefits

We are seeking a technically proficient and service‑oriented support analyst who thrives in a fast‑paced, high‑pressure environment. FINTEC recruit is supporting hiring an Application/Technical Support Analyst. The ideal candidate will be comfortable prioritising their own workload, solving co

We are seeking a motivated Technical Analyst to join our collaborative IT team. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity. The technical team works on

Confident communicator able to engage with technical and non-technical stakeholders. Regular support from experienced Delivery Managers and Technical Trainers. Information Technology and Analyst.

However, please note that the Senior Technical Analyst will be required to travel to London on an ad‑hoc basis. The Senior Technical Analyst, Performance will work on projects that will accelerate the development of performance solutions and bring new innovations to market. Translate complex data

Ready to apply your technical mind to real‑world challenges?.

A leading insurance technology firm in Greater London is looking for a Customer Support Analyst who will engage directly with clients to resolve issues, configure the platform, and suggest improvements.

The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. Opportunities to be directly involved in technical decisions and workflows. Diagnose and resolve technical hardware and software issues.

A leading technology company in the United Kingdom is seeking a Senior Technical Analyst to accelerate the development of performance solutions. This position involves technical problem-solving, data analysis, and client engagement, and requires strong SQL and Python skills.

The Senior Technical Pricing Analyst will report to the Lead Technical Pricing Manager and support the design and build of risk price projects for home insurance. The role resides within the technical pricing and underwriting team and wider commercial team working alongside retail pricing experts, d

Technical Reporting Analyst – Insurance to £66,000. This will require a good understanding of all the company’s products and technical reporting to build relationships between Reporting and their clients (External and Internal). The successful candidate will be responsible for the production of

The Technical Assurance Analyst reports into the Technical Assurance Lead and supports the assessment, validation, and continuous improvement of IT and technology controls across key business and technology processes. Relevant experience in audit and assurance roles, such as IT Risk Analyst, Risk &

A reputable recruitment agency is seeking a Senior FP&A Accountant in the North East of England to join a well-respected organization.The successful candidate will leverage their strong analytical skills and financial expertise to enhance decision-making across the business.The position involves pro

The Technical Assurance Analyst reports into the Technical Assurance Lead and supports the assessment, validation, and continuous improvement of IT and technology controls across key business and technology processes. Relevant experience in audit and assurance roles, such as IT Risk Analyst, Risk &

As a Support Analyst at Acturis you will:. As a Support Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. As a Senior or Lead Customer Support Analyst you can expect to be responsible for:.

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. Investigate and resolve new or unknown technical issues, restoring service quickly and documenting solutions. Provide technical guidance to colleagues and assist with troubles

NextWave is looking for a Technical Test Analyst specialising in Automate Pro. Technical Test Analyst with an Automate Pro and/or ServiceNow background. You will ideally have experience working as a Technical Test Analyst or Test Engineer within a Consultancy Firm or Solutions Vendor to the Finance

Technical Test Analyst, with an Automate Pro and/or ServiceNow background. You will ideally have experience working as a Technical Test Analyst or Test Engineer within a Consultancy Firm or Solutions Vendor to the Finance Sector. NextWave are looking for a Technical Test Analyst specialising in Auto

A leading investment technology firm is seeking a Technical Product Analyst to shape and scale their platform capabilities. You will work on designing integrations, collaborating with clients and internal teams, and applying your technical expertise to enhance platform performance.

Get notified about new Technical Support Analyst jobs in. Technical Support Analyst – Remote, Bilingual English & French. Technical Support Analyst – Remote, Bilingual English & French.

Technical Operations Analyst – Need Trading Industry Experience, London, UK. A proprietary trading firm with three offices in Chicago, London, & New York City, is seeking a talented and self-motivated Technical Operations Analyst to join a growing technology team in Chicago. Keywords: London UK Jo

You'll deliver hands‑on and remote technical support for end users, proactively monitor device health, and help streamline support processes using automation and AI tools. Degree in Computer Science or equivalent experience (3+ years in technical support). Technical Support Specialist II - Desktop

The CRM Technical Analyst is responsible for owning the infrastructure, data pipelines & cleanliness, technical implementation and reporting dashboards of our CRM campaigns, specifically within Braze, ensuring that they are seamlessly integrated to drive highly personalised and segmented campaigns.

We are looking for Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore. Specifically, it may include: answering technical questions relating to customers’ software

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. This role combines tech

Proven experience in IT support or technical analyst roles, ideally within a fast‑paced environment. Are you a Technical Support Analyst with experience working with enterprise systems? If you have a passion for outstanding support, the curiosity to learn and master new technologies, and the drive

You have 2+ years’ experience in a technical product, platform, or integration-focused role (or technical consulting). We are looking for a Technical Product Analyst to help shape and scale our platform and integration capabilities from discovery through to delivery. Assessing technical feasibilit