JOB TODAY logo

Telesales jobs in United Kingdom

Are you a business? Hire telesales candidates in United Kingdom

  • Telesales Operative
    Telesales Operative
    2 days ago
    £12.71–£14.71 hourly
    Full-time
    London

    About the Role Caffè Concerto is looking for a confident, commercially minded and customer-focused Cake Studio Telesales Executive. This is not simply a call-answering role. You will be responsible for turning customer enquiries into sales, understanding cake requirements, advising customers on the right product and price, and working closely with our chefs and cake production team to make sure orders are clear, achievable and profitable. Our range includes standard cakes, customised cakes, novelty cakes, bespoke cakes and wedding cakes. You will need to understand the difference between these requests, recognise when a cake requires additional chef input and communicate the customer's requirements accurately. Key Responsibilities Cake Sales * Handle telephone and online cake enquiries professionally. * Understand the customer's occasion, requirements, portions, design, deadline and budget. * Recommend the most suitable cake and explain pricing confidently. * Understand cake complexity and work with the chef when a quotation requires additional input. * Convert enquiries into confirmed sales. * Follow up quotations and enquiries to maximise conversion. * Upsell and cross-sell suitable products such as candles, slices, decorations, celebration products and canapés. * Identify opportunities for repeat sales around birthdays, anniversaries and other occasions. Customer Service & Complaints * Handle customer complaints calmly, professionally and patiently. * Deal confidently with frustrated or aggressive customers without becoming confrontational. * Investigate problems before offering solutions. * Take ownership of customer issues and escalate appropriately when required. * When a cake or order mistake occurs, focus on finding a solution and turning a negative experience into an opportunity to recover the customer's trust and retain their business. * Record recurring complaints and customer feedback to help improve the operation. * Maintain professional boundaries when dealing with abusive behaviour. Teamwork Strong relationships with the cake studio team are essential. * Build and maintain a good working relationship with chefs, cake designers and production staff. * Communicate customer requirements clearly and accurately. * Respect the chef's technical knowledge while representing the customer's needs. * Work collaboratively when solving difficult or last-minute customer requests. * Avoid creating unnecessary conflict between customers, sales and production. * Understand that successful cake sales depend on good cooperation between the sales and kitchen teams. Additional Sales & Reservations The role may also include: * Taking table reservations for Caffè Concerto shops. * Handling general customer enquiries. * Selling additional restaurant and celebration products. * Identifying opportunities to increase the value of each customer interaction. Administration & Reporting * Maintain accurate customer, quotation and order records. * Track enquiries, sales, follow-ups and lost opportunities. * Prepare basic sales reports. * Monitor conversion rates and average order value. * Provide management with useful customer feedback and sales information. What We Are Looking For * Experience in telesales, telephone sales, hospitality sales, reservations or a similar customer-facing role. * Excellent communication and listening skills. * Strong sales, upselling and negotiation ability. * Confidence discussing prices and customer budgets. * Good numerical skills and an understanding of portions and pricing. * Excellent attention to detail. * Patient and calm under pressure. * Confident handling complaints and difficult customers. * Commercially aware and focused on both sales and profitability. * Able to build strong relationships with chefs and operational teams. * Organised and able to manage multiple enquiries simultaneously. * Comfortable using email, spreadsheets and sales/order systems. Cake, bakery, patisserie, hospitality, wedding/event or bespoke product sales experience is an advantage. The Right Person We need someone who can take a customer from: “I need a cake” → understand what they actually want → recommend the right solution → establish the budget → price it correctly → close the sale → communicate it clearly to the chef → follow up → create the next sales opportunity. The successful candidate should be a salesperson, problem-solver and relationship builder, not simply someone who answers the telephone. You will be measured on sales conversion, average order value, upselling, follow-up, customer service, order accuracy and teamwork.

    Immediate start!
    No experience
    Easy apply
  • Sales & Relationship Administrator
    interview badgeInterviews today
    Sales & Relationship Administrator
    4 days ago
    £23000–£25000 yearly
    Full-time
    London

    Location: City of London – Fenchurch Street Salary: £23,000-£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the process as straightforward as possible for our clients while building strong, long-term relationships with the repairers and service providers we work alongside. The Role We are looking for a confident, friendly and organised Sales & Relationship Administrator to join our team. The primary focus of this role is to make regular outbound calls to our network of vehicle repairers across the UK. This is not a traditional hard-sales role. Your job is to make contact, build rapport and develop relationships with our repairers, ensuring there is regular communication between them and NASL. We want someone who is comfortable picking up the phone, starting conversations and gradually building genuine professional relationships. You will become a familiar point of contact for our repairer network and help us better understand their businesses, requirements and how NASL can support them. Key Responsibilities • Making regular outbound calls to existing and prospective vehicle repairers., • Introducing yourself and NASL and establishing a positive relationship with each repairer., • Building rapport with repairer owners, managers and other key contacts., • Maintaining regular contact so NASL remains familiar and front of mind., • Learning about each repairer's business, capabilities, services and requirements., • Checking how existing repairers are getting on and identifying any issues or areas where NASL can provide support., • Identifying potential opportunities to strengthen relationships and generate additional business between NASL and repairers., • Updating our internal systems with accurate contact details, notes and outcomes following conversations., • Scheduling appropriate follow-up calls and ensuring agreed actions are completed., • Communicating relevant information or opportunities to the wider NASL team., • Supporting the Sales and Operations teams with repairer relationship management., • Using Microsoft Office, email and our internal systems to maintain accurate records. What We're Looking For An excellent candidate for this role will have: • A confident and friendly telephone manner., • Strong communication and people skills., • The ability to build rapport naturally with different personalities., • Confidence making a high volume of outbound calls., • Good organisational and time-management skills., • Good written communication and basic administrative skills., • Confidence using Microsoft Office and cloud-based systems., • The ability to listen, ask good questions and understand what matters to the person they are speaking with., • A positive, proactive attitude and the ability to work independently., • The discipline to maintain regular follow-ups and accurate notes. Previous experience in customer service, telesales, account management, business development or telephone-based roles would be beneficial, although full training will be provided. Knowledge of the motor repair, accident management or automotive industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Opportunity to develop experience in relationship management and business development., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and enjoy building positive relationships. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

    Immediate start!
    No experience
    Easy apply
  • B2B Sales Representative – Commission Only
    B2B Sales Representative – Commission Only
    19 days ago
    Full-time
    Mitcham

    B2B Sales Representative – Commission Only Northstar Agency | Remote | United Kingdom Northstar Agency is a UK digital agency providing straightforward, professionally designed websites to small businesses. Our current Starter Website package is priced at £500 setup + £59 per month for hosting and care. We are looking for motivated B2B salespeople who are comfortable speaking with business owners, generating conversations and closing straightforward website sales. Compensation This is a commission-only opportunity. There is no base salary and no guaranteed income. Commission is: 15% of collected setup revenue For our current £500 Starter Website package, this equals: £75 commission per valid completed sale. Commission is paid on Fridays after: • the customer’s setup payment has cleared;, • the order is valid; and, • no refund or chargeback has invalidated the commission. Commission is not paid on: • VAT;, • monthly recurring fees;, • refunds;, • chargebacks;, • failed or unpaid orders. There is no cap on the number of eligible commissions you can earn. The annual pay range displayed on Indeed is an illustration based on sales performance and is not a salary or guaranteed level of earnings. What you’ll do • Contact UK business prospects by phone and email., • Introduce Northstar Agency and our website service., • Speak with business owners and decision-makers., • Identify whether the prospect has a genuine website requirement., • Explain our pricing and scope accurately., • Answer straightforward sales questions using our approved information., • Book sales conversations where appropriate., • Send approved checkout links to interested prospects., • Follow up genuine opportunities., • Maintain accurate records of calls, emails, replies and outcomes., • Respect all opt-outs and Northstar’s marketing compliance procedures. What we provide • A straightforward service to sell., • Clear fixed pricing., • Approved sales scripts and objection handling., • Product and process training., • Sales materials and website examples., • Prospecting guidance., • A structured sales tracking system., • Ongoing support where needed. The offer you will be selling Starter Website — £500 setup + £59/month The package currently includes: • up to five static website pages;, • mobile-responsive implementation;, • contact form;, • basic metadata;, • two revision rounds;, • a target launch within five business days after all required client assets are received;, • ongoing hosting and care. We do not promise or guarantee Google rankings, traffic, enquiries, leads or revenue. Sales representatives must never make guarantees or claims that Northstar has not authorised. Who we’re looking for You may be a good fit if you: • are confident speaking with business owners;, • communicate clearly and professionally;, • are comfortable making outbound B2B calls;, • can handle objections without becoming pushy;, • are organised with follow-ups;, • are commercially driven;, • can work independently;, • understand that commission is earned only when customers actually buy. Previous B2B, telesales, business development, digital marketing or website-sales experience is useful, but strong communication and sales ability matter more. Working arrangement This is a remote, commission-only sales opportunity. There are no guaranteed earnings. The intended arrangement allows sales agents substantial flexibility over when and where they carry out their sales activity, subject to customer, data-protection, marketing-compliance and brand requirements. Full engagement terms will be provided before sales activity begins. Important sales standards Northstar takes customer trust seriously. You must: • identify yourself and Northstar Agency accurately;, • make clear when communication is commercial;, • never invent testimonials, clients, results or scarcity;, • never guarantee rankings, traffic, leads or revenue;, • respect objections and opt-outs immediately;, • follow Northstar’s approved prospecting and calling procedures;, • keep prospect and customer information confidential. Failure to follow these standards may result in the engagement ending. About Northstar Agency Northstar Agency Design, Build, Grow We help UK businesses establish a professional online presence through clear, fixed-scope website services. If you are confident selling to UK businesses and prefer a performance-based opportunity where your commission is directly linked to completed sales.

    Immediate start!
    No experience
    Easy apply
  • Sales Associate
    Sales Associate
    29 days ago
    £13.5–£16.66 hourly
    Part-time
    London

    Location: Liverpool Street, London – Hybrid Hours: 2:00 PM – 8:00 PM Pay: £16.66 per hour Job Type: Part-time/Full-time About Us Accounting Placements is a specialist recruitment and career development company focused on helping aspiring accountants break into the UK accounting industry. Our Employment Placement Programme supports candidates who are struggling to secure accounting roles by providing practical work experience, career support, interview preparation and assistance with securing employment opportunities. We are now looking for a confident, motivated Sales Associate to join our growing team and speak with candidates who have already expressed an interest in progressing their accounting careers. The Role This is primarily a consultative sales role. You will speak with prospective candidates, understand their current situation and career goals, explain how our Employment Placement Programme works and help suitable candidates decide whether the programme is right for them. You will be working with predominantly warm leads and booked consultations, rather than spending your day cold calling random prospects. Your responsibilities will include: • Speaking with prospective candidates over the phone, • Conducting structured sales consultations, • Understanding candidates' current career challenges and goals, • Explaining the Employment Placement Programme clearly and confidently, • Handling questions and objections, • Following up with interested candidates, • Closing programme enrolments, • Keeping accurate notes and updating candidate records, • Working towards individual and team sales targets What We're Looking For You do not need an accounting background. We're looking for someone who is: • Confident and comfortable speaking on the phone, • Naturally persuasive without being overly pushy, • Able to build rapport quickly, • Comfortable discussing higher-value services, • Motivated by targets and results, • Resilient when dealing with objections, • Organised and reliable, • Comfortable working independently, • Hungry to improve their sales ability and earning potential Previous experience in sales, recruitment, telesales, appointment setting, business development or customer-facing roles would be beneficial. Working Hours Monday to Friday 2:00 PM – 8:00 PM This is a hybrid position based around Liverpool Street, London, combining office-based working with remote working. Pay £16.66 per hour There will also be opportunities to develop within the company as the sales team grows. Why Join Us? You'll be selling a programme designed to solve a genuine problem for aspiring accountants who are finding it difficult to gain the experience needed to secure their first role. You'll receive: • Warm leads to speak with, • A structured sales process, • Training on our programme and sales approach, • Experience selling a high-value career service, • A hybrid working environment, • Opportunities to progress as the company expands How to Apply Please apply with your CV and a short explanation of any previous sales, recruitment or customer-facing experience. We're particularly interested in candidates who are confident communicators, competitive, coachable and comfortable working towards clear sales targets.

    Immediate start!
    No experience
    Easy apply
  • Remote B2B Sales Executive - Uncapped Commission
    Remote B2B Sales Executive - Uncapped Commission
    2 months ago
    £20000–£65000 yearly
    Part-time
    London

    We are recruiting a Remote B2B Sales Executive to manage the full sales cycle within a growing AI solutions business. This is a work from home, sales role combining outbound prospecting, appointment setting and consultative closing. If you have experience in B2B outbound sales, telesales or business development and want full ownership of your pipeline with uncapped earnings, this role offers strong earning potential and long-term growth. The Role – Full Sales Cycle Ownership As a Remote Sales Executive, you will: • Make outbound B2B calls to business decision makers, • Book structured AI Performance & Revenue Review Sessions, • Conduct the review session yourself (15–20 minutes), • Run a live AI voice technology demonstration, • Close implementation where appropriate You will manage both appointment setting and closing. This is not a split-role position. Full scripts, positioning, objection handling and sales structure are provided. Compensation & Earnings • Contract Type: Self-employed contractor, • Basic: £14,000 per annum, • OTE: £50,000 – £65,000 (basic + commission), • Commission: Generous, uncapped commission on every closEd deal Your income is directly linked to performance and closing ability. Ideal Background This Remote Sales Executive role suits candidates with experience in: • B2B outbound sales, • Telesales or inside sales, • Business development, • Appointment setting, • SaaS or consultative closing You should be: • Confident speaking with business owners and directors, • Comfortable handling objections, • Commercially minded and ROI-focused, • Disciplined with follow-up, • Self-motivated in a remote environment Requirements • Previous B2B sales experience, • Available during UK business hours, • Reliable laptop and professional headset, • Stable internet connection, • Comfortable operating as a self-employed contractor AI adoption across UK businesses continues to grow rapidly. This role offers the opportunity to represent a practical AI solution that directly impacts revenue performance. If you are confident in outbound sales and closing, and you want a structured remote sales role with uncapped earning potential, we would like to hear from you. Please apply with a short summary of your B2B sales experience and availability.

    Immediate start!
    Easy apply
1