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Enterprise Architect - £70-85,000 per annum + benefits e.g. LGPS pension (opportunity for a market supplement DOE) – West London We are recruiting on behalf of a local council who are embarking on a significant digital transformation programme aimed at delivering world-class, enhanced digital services. This initiative focuses on promoting digital inclusion for residents, partners, and businesses, supported by robust, secure, and interconnected platforms. These platforms will provide essential tools to drive process efficiency and data reuse, offering deeper insights into service performance and enabling a clear understanding of the current state to inform future strategies. The Enterprise Architect will play a pivotal role in shaping the future of the council’s digital and operational landscape. Tasked with establishing and embedding the practice of enterprise architecture, this individual will serve as the strategic bridge between technology and business ambitions, working collaboratively across all directorates to ensure coherence, efficiency, and innovation. Key tasks and responsibilities: • Map the current (As-Is) system landscape across the council to identify existing technologies, integrations, workflows, redundancies, dependencies, and improvement opportunities., • Develop the target architecture (To-Be) that supports business and IT strategy., • Create and maintain roadmaps for legacy transformation and decommissioning, including detailed plans and timelines for phasing out legacy systems while ensuring continuity of operations and minimising risks., • Ensure solutions comply with legislation and cybersecurity standards., • Establish and maintain architectural principles and standards, formalising and regularly updating guidelines and best practices to ensure alignment between architecture, business needs, and technological changes., • Conduct technology risk assessments and impact analysis to evaluate risks, analyse potential impacts of architectural decisions, and develop mitigation strategies, particularly for large-scale transformations., • Lead architecture reviews and quality assurance by setting up and chairing regular review boards to assess solution designs, enforce standards, and ensure quality across projects and programmes., • Collaborate with data management teams to define data architecture, stewardship, and governance policies, ensuring data quality and compliance across systems., • Support solution architecture and delivery teams through hands-on guidance and mentorship, bridging enterprise-level strategy and technical implementation., • Monitor and report on architecture performance metrics by defining, tracking, and reporting on KPIs that measure the effectiveness, agility, and value of the enterprise architecture., • Improve user experience with modern technology and streamlined legacy systems, increasing efficiency., • Promote system interoperability across council boundaries to reduce administrative burdens and boost public engagement., • Foster a one-team culture across technology and council., • Engage in budgeting and resource planning for architecture initiatives, participating in budgeting cycles, estimating costs, and advocating for appropriate resource allocation. Key skills and experience: • Substantial experience in enterprise architecture, solution architecture, or a related field within a large and complex organisation, preferably in the public sector or local government environment, • Evidence of successfully leading architecture initiatives, technology transformation programmes, or large-scale system integrations., • Proven expertise in designing and implementing architectures for cloud platforms (Azure, AWS, GCP), modern application platforms, integration technologies, and security frameworks., • Ability to develop and articulate an enterprise-wide architectural vision that aligns with the council’s business objectives, digital strategy, and service delivery priorities., • Advanced interpersonal and communication skills, capable of building trust and influence with senior leaders, service managers, technical teams, and external partners., • Deep expertise in enterprise, solution, and technical architectures, with the ability to mentor and develop architectural talent within the council, • Understanding of financial management in public sector IT, including business case development, cost-benefit analysis, procurement, and vendor management.

PMO Lead – Front Office Systems Office Location: New Malden This role will be based in our New Malden Office and benefit from our hybrid working arrangements. There will be occasional travel to other UK Offices and a requirement to work across different time zones. Role Objectives Hays are seeking a proactive, methodical and detail-focused individual to join their Front Office Applications team as a PMO Lead within the global Digital and Technology group. This role plays a key part in supporting the successful delivery of technology programmes by ensuring consistent adoption of project standards and accurate reporting. The role acts a bridge between FO Delivery teams, the central Portfolio function and strategic programmes.This will be a central role within an organisation undergoing significant digital change. The role would suit an individual who can work with ambiguity, is solution-focussed, and keen to gain exposure to a large-scale technology transformation. The ideal candidate will be comfortable working across a complex portfolio of Technology initiatives— not leading them, but ensuring they are delivered in line with agreed frameworks and governance. This role includes line management of a junior office manager and requires strong collaboration with internal stakeholders and external partners Key Result Areas: • Support governance by maintaining project standards, reporting cycles, and documentation quality across all active initiatives., • Coordinate FO project planning and tracking, ensuring schedules, budgets, and dependencies are well defined and maintained in agreed PM tools/templates., • Consolidate and report portfolio performance — supporting the production of dashboards, variance analysis, and highlighting key risks and issues for leadership review., • Facilitate stage gate and governance reviews, ensuring consistent compliance with delivery frameworks and escalation protocols., • Provide guidance to project managers on methodology, templates, and best practice in planning, risk management, and benefits tracking., • Monitor resource utilisation and capacity, helping align project demand with available delivery capability., • Work with finance and delivery leads to support forecasting, cost tracking, and benefit realisation reporting., • Identify and drive process improvements within the PMO to enhance efficiency, consistency, and transparency., • Maintain RAID logs and change control registers, ensuring accurate and auditable records across all programmes., • Prepare exec-ready reports and updates and work with senior stakeholders to ensure visibility of project health, support prioritisation decisions, and enable informed executive oversight. Candidate Requirements Behavioural Competencies: • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met.Able to cope well with pressure, deals constructively with setbacks. Technical Competencies and previous experience: • 5+ years’ experience in information technology and working within a delivery focused PMO function., • Agile and adaptable, can effectively manage change., • Highly proficient with excel, and PowerPoint., • Proven experience within a PMO function in a technology team., • Demonstrated track record of successful delivery oversight for system implementation, upgrades and integrations for large projects and small changes., • Experience of 3rd party vendor delivery of project services, • Excellent numeracy, communication and interpersonal skills., • Experience of working cross-culturally in a global What you will get in return This is a truly unique opportunity to work in the strategic function of the Hays group business and collaborate with senior leaders to help shape tomorrow together. In addition, Hays group offer: • Competitive compensation and reward package, • Stimulating and rewarding work at a time of significant organisational change., • An inclusive culture built on rewarding success and the opportunity to influence your future career path., • Flexible hybrid working patterns., • Broad range of employee wellbeing initiatives and benefits, • Community of internal support networks, • Paid volunteering day for all employees under our Working for Your Tomorrow Initiative Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

Senior Process Development Technologist / Process Development Manager West London Circa £45,000 + benefits Are you a hands-on Process Development professional who thrives on seeing ideas come to life on the factory floor? We’re working with a fast-paced food manufacturer that’s passionate about bringing high-quality, innovative products to the UK retail market. They’re looking for someone who can bridge the gap between kitchen concept and full-scale production — someone with strong technical know-how, commercial awareness, and the ability to keep multiple projects on track. In this role, you’ll take ownership of products from development through to launch, ensuring smooth scale-up, first production success, and consistent quality. You’ll collaborate closely with NPD, Technical, and Operations teams, making sure each new line meets customer expectations and runs efficiently in production. This is a great opportunity for a senior technologist ready to step up or an experienced Process Development Manager looking to make a real impact within a supportive, forward-thinking team. What we’re looking for: • Proven experience in process or product development within food manufacturing, • Strong understanding of factory trials, QAS, and first production approvals, • Confident working with customers, suppliers, and cross-functional teams, • Excellent organisation and communication skills 📧 To apply confidentially, please get in touch or message me directly here on LinkedIn.