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About the role We are looking for an experienced Data Product Solution Architect to drive the architecture, design, and delivery of scalable, secure, and high-performing data products. This role acts as a strategic bridge between data engineering, analytics, product management, and business stakeholders to define and implement data product solutions that are technically sound and aligned with business goals. The ideal candidate is both technically hands-on and strategically minded, capable of translating complex data requirements into scalable product architectures and enabling the delivery of data products that are robust, reusable, and value-driven. Location: Uxbridge, UK. Permanent role, Hybrid working model. Main Responsibilities Solution Architecture & Design • Design end-to-end architecture for data products, including ingestion, transformation, storage, access, and visualization layers., • Define architectural standards, patterns, and principles for data product development., • Ensure solutions are scalable, modular, reusable, and aligned with enterprise architecture and data strategy., • Lead the selection and integration of appropriate technologies and platforms (e.g., data lakes, warehouses, real-time processing, APIs, semantic layers). Data Product Development • Collaborate with product managers and data teams to translate business needs into technical data product designs., • Architect solutions that support data discoverability, governance, lineage, and self-service consumption., • Ensure data products meet performance, security, privacy, and compliance requirements., • Drive the adoption of data mesh or data-as-a-product principles, where applicable. Stakeholder Collaboration & Leadership • Act as a trusted advisor to business and technology teams on how to best structure and deliver data capabilities., • Partner with data engineers, platform architects, and UX/UI teams to ensure cohesive product delivery., • Provide technical leadership in shaping the roadmap and backlog for data product teams. Governance & Quality • Ensure architectural compliance with data governance policies, standards, and frameworks., • Define SLAs, KPIs, and monitoring approaches for data products to ensure reliability and trustworthiness. Your skills • Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field., • 5+ years of experience in data architecture, solution design, or similar roles., • Strong experience with modern data platforms and technologies (e.g., Snowflake, Databricks, BigQuery, Azure/AWS/GCP data services)., • Deep knowledge of data modeling, APIs, event-driven architectures, and cloud-native data architectures., • Proven ability to design and implement scalable and performant data solutions in complex environments., • Experience working in cross-functional teams using agile or product-centric delivery models., • Strong stakeholder management and communication skills, with the ability to align technical decisions with business goals. Preferred Qualifications: • Experience with data product thinking or data mesh principles., • Background in product architecture or enterprise architecture., • Knowledge of data cataloging, lineage, and metadata management tools (e.g., Collibra, Alation, Amundsen)., • Familiarity with DevOps and DataOps practices, including CI/CD, version control, and infrastructure as code (e.g., Terraform)., • Understanding of regulatory frameworks such as GDPR, CCPA, and industry-specific compliance (e.g., HIPAA, PCI). Our benefits • Hybrid working model;, • Private medical insurance, life insurance and eye care;, • Salary Sacrifice Pension matched up to 8%;, • 25 days holiday per annum + bank holidays;, • EAP;, • Wellbeing and volunteering days;, • Payroll giving;, • Reward and Recognition program;, • Discounted RAC vehicle breakdown. Pepper Advantage’s values and culture Our mission is to help people succeed. Our clients, our customers, our employees. Our Values are ‘Can do’, ‘Balanced’ and ‘Real’. Pepper Advantage’s values support our vision, shape our culture and define how we interact with other employees and the attitudes we adopt towards our customers and clients. The values of Pepper Advantage support the organisation’s mission statement. Pepper Advantage UK’s unique outcome focused corporate culture aims to deliver fairness and value for clients and customers, consistently exceeding expectations in all measurable performance areas. Pepper is an equal opportunities employer. Role Profiles are subject to change in line with business needs.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Main Purpose: To lead and manage day-to-day broadcast engineering personnel, activities and prioritises across EMEA and APAC, ensuring technical excellence, operational reliability, and alignment with global standards. This role acts as the bridge between strategic direction and hands-on execution, supporting the Director of Broadcast Engineering by driving regional priorities and enabling engineering teams to focus on delivery without unnecessary distractions. This role is to provide management and technical leadership to a team of broadcast engineers, ensuring alignment with business goals, team objectives, security standards, and operational excellence. The role is part of a multi-regional engineering team that adopts a ‘follow-the-sun’ project and support model to ensure coverage for Encompass’ regional operations. Principal Responsibilities: Leadership & Management • Manage and mentor regional broadcast engineering teams across EMEA and APAC, ensuring effective prioritisation of daily tasks and adaptability to local operational needs. • Oversee delivery of engineering activities from solution implementation through build, testing, deployment, and handover to Operations and Support. • Coordinate resource allocation, scheduling, and skills development within the regions, fostering technical depth and operational readiness. • Implement workload tracking and reporting mechanisms to maintain visibility and alignment with global standards. Design & Delivery • Act as regional design authority for broadcast engineering projects, ensuring adherence to global design principles while addressing local requirements. • Supervise installation, commissioning, documentation, and handover of new systems and technical changes within EMEA and APAC. • Ensure projects meet timelines, budgets, and specifications, applying best practices and company standards. • Support consistency and scalability of design approaches across regional deployments. Collaboration & Knowledge Transfer • Maintain strong collaboration with Operations, Support Engineering, PMO, and other stakeholders to ensure smooth project execution. • Facilitate knowledge sharing within regional teams and contribute to global process alignment. Standardisation & Compliance • Enforce company standards, SOPs, and security requirements (including SOC 2) within regional operations. • Drive adoption of standardised tools and processes across EMEA and APAC., • Identify and implement local process improvements aligned with global objectives. Escalation & Support • Serve as the primary escalation point for Tier-3 support within EMEA and APAC., • Lead root cause analysis and corrective actions for regional technical issues, ensuring minimal service disruption. Reporting & Governance • Monitor regional team performance, workload, and skill development., • Provide regular updates to the Director on regional progress, risks, and technical recommendations. • Assist in managing regional budgets and resource planning. Additional Requirements • Occasional travel across EMEA and APAC., • Ability to manage critical incidents and customer-impacting issues within the regions., • Strong judgement, communication, and adaptability under pressure. Experience/Knowledge: • Proven experience in broadcast engineering leadership within a multi-region environment (EMEA and APAC preferred). • Strong technical knowledge of broadcast systems, signal flow, transmission standards, and IP-based workflows. • Familiarity with global broadcast compliance standards and operational best practices. • Demonstrated ability to manage complex projects and operational teams across diverse geographies. • Experience in vendor management and contract negotiation for technical services and equipment. • Understanding of emerging trends in broadcast technology and ability to assess their operational impact. • Problem-solving under pressure, proven capability in escalation management, and troubleshooting in high-pressure live environments. • Self-motivated and adaptable, resourceful in maintaining and growing technical competency, with a clear understanding of broadcast design principles and emerging IT technologies. Personal Skills: • Detail-Oriented Leadership: Ability to stay close to technical detail while managing at a senior level. • Protective of Team Focus: Skilled at prioritising and filtering demands to safeguard engineers’ time and productivity. • Strong Communicator: Clear, concise, and confident in engaging stakeholders across regions and cultures. • Problem Solver: Calm under pressure with a structured approach to troubleshooting and decision-making. • Collaborative Mindset: Works effectively with global leadership and regional teams to achieve shared goals. • Adaptability: Comfortable managing change and ambiguity in a fast-paced broadcast environment. • People Development: Committed to mentoring and growing engineering talent within the organisation. Benefits include: • 25 days annual leave per annum, plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

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