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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We are recruiting a Maintenance Manager for our Richmond based client. Working closely with the Managing Director and Operations Director your day-to-day activities will include managing engineers and to provide support for the Project Managers and Managing Director. Supporting projects and duties as required, providing outstanding customer satisfaction through efficient delivery of service, conscientious and effective management of sometimes conflicting priorities to ensure that time is used effectively. PERSON SPECIFICATION Competencies/ behaviours 1) People Management – Expertise in directly leading, managing, controlling, motivating, recruiting and disciplining a team of field-based engineers. 2) Technical Expertise – The ability to provide technical guidance and support to field engineers in maintenance, fault diagnosis and repair of air conditioning equipment. 3) Commercial Acumen - The ability to understand the drivers of financial performance and incorporate this knowledge into daily activity. 4. Customer Focus – Having a passion for good service and the ability to act upon own initiative to find solutions that meet customer requirements, personally owning customer issues and overcoming internal barriers 5) Team Working - The ability to inspire individuals to work together and utilise all the strengths within the team to overcome individual weaknesses 6) Drive and resilience - The ability to maintain focus on key objectives regardless of organisational or operational diversions 7) Time Management - The ability to manage own time to ensure all key objectives are achieved within defined timescales and conflicts are identified and raised appropriately Skills, Experience and Knowledge. Essential: 1) Have experience of fixed price contracts with good appreciation of commercial aspects. 2) Strong interpersonal skills, communication skills and a good team player 3) Be technically strong, client focused and proactive., 5. Success in remotely managing technical teams and maintenance and repair operations 5) Strong organizing, administration and communication skills 6) Experience of data analysis and management information creation. 7) Literate, numerate and IT competent (keyboard, data input and interpretation, Word, email and internet, Excel,) 8) Full UK Driving License

Closing date: 23-03-2026 Customer Team Leader Location: 9 High Street , Iver, SL0 9ND Pay: £13.99 per hour Contract: 10 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (11pm closing) and weekends, to be discussed at interview. Role will include working in our in-store bakery. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you’ll do • Own the day-to-day running of the store by leading the team on your shift, • Motivate, coach, and support your team to deliver great service and efficient operations, • Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members, • Support store performance through merchandising, stock accuracy, and HR processes, • Champion Co-op through community engagement and membership growthWhat you'll bring:, • Passion for people and leadership, • The ability to work flexibly and lead by example, • Full training and career development resources, • 30% discount on Co-op products in store, • Flexible access to you pay as you earn it, • Up to 10% pension contributions, • 36 days of holiday (pro-rata, including bank holidays), • 24/7 access to GP appointments, and colleague support programme #1

Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don’t do internal politics. We don’t do blame. We don’t do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information • Job title: Registered Manager, • Job Opportunity: Start Up Branch of Domiciliary Homecare, • Salary: Very Competitive Salary, • Bonus opportunity: up to £5,000 PA, • 22 days starting annual leave entitlement raising to 25 days 8 bank holidays., • Job Location: Henley on Thames, • Reporting to: Operations Manager, • Working Hours: Full Time

The role: • The Director of Regulatory Affairs is responsible for assigned regulatory strategy and operations related to unlicensed medicines (ULMs), early access programs, and commercial product launches across Europe. This role ensures regulatory compliance while enabling timely patient access to critical therapies. The Director will help define regulatory frameworks, engage with health authorities, manage end‑to‑end launch readiness, and collaborate cross‑functionally to support business growth and operational excellence., • They will work in partnership with the Head of Regulatory Affairs, Business Unit Directors and the project teams to ensure that they are able to deliver best-in-class service and business support across the Division., • The Director Regulatory Affairs will be responsible to provide strategic guidance for regulatory activities supporting expanded access programs conducted on behalf of biotech and pharmaceutical companies., • In addition, this role will provide strategic advice and leadership for all regulatory activities supporting the approval and lifecycle management of biotechnology clients’ assets ensuring successful regulatory submissions and compliance across global markets (e.g. EMA, MHRA, Swiss Medic)., • The role has a significant client-facing element to it, acting as a Subject Matter Expert (SME) to support the business development team with prospecting for new business opportunities and in support of the design and implementation and ongoing delivery of programs once awarded., • As such, the role requires a broad knowledge of international regulations to support both internal and external stakeholders with access to unlicensed and unregistered medicines., • The Director of Regulatory Affairs must be able to work in a demanding environment where timelines and protocols must be met. Focused on managing and documenting information, be proficient at working with databases and other information management tools., • Attention to detail is extremely important, as is the ability to adapt quickly to changing regulations. They must have excellent organizational, analytical, project management, and communication skills. Specific Job Responsibilities: Regulatory Strategy & Leadership • Work alongside the Head of Regulatory Affairs to shape the regulatory function and ensure best in class services., • Develop and execute European regulatory strategies for unlicensed medicines, Named Patient Programmes (NPP), Early Access Programmes (EAP), and Compassionate Use., • Responsible for supporting regulatory Due Diligence of potential acquisitions/partnered product opportunities etc., • Lead regulatory planning and readiness for new commercial launches, ensuring alignment with development, medical, commercial, quality, and supply chain teams., • Serve as the senior regulatory expert for ULMs and launches, advising executive leadership on risks, opportunities, and regulatory pathways., • Manage proactive interactions with EU/EEA health authorities to discuss ULMs, early access plans, and launch-related submissions., • Prepare, review, and lead regulatory meetings, scientific advice, and written communications with regulators., • Oversee preparation, submission, and lifecycle management of regulatory filings related to ULM supply, importation, and distribution., • Ensure compliance with all relevant regulations, including advertising & promotion, pharmacovigilance requirements, GDP/GMP interfaces, and market‑specific obligations., • Lead regulatory input into cross‑functional launch teams for new product introductions., • Manage preparation of core regulatory documents, including SmPCs, PILs, labeling, packaging, variations, and launch notifications., • Provide guidance on regulatory aspects of pricing & reimbursement, HTA submissions (where relevant), and post‑launch lifecycle management., • Cross‑Functional Collaboration, • Work closely with Medical Affairs, Quality, Supply Chain, Commercial, Legal, and Market Access teams to enable compliant and efficient product availability., • Act as internal consultant for regulatory implications of business decisions, supply challenges, and commercial planning., • Support training and capability building across the organisation regarding unlicensed medicines frameworks and launch processes., • Team & Vendor Management, • Lead and mentor regulatory team members, fostering growth and high performance. Essential • Advanced degree in life sciences (PharmD, MSc, PhD, MD) or equivalent., • 8+ years of experience in Regulatory Affairs within the pharmaceutical or biotech industry., • Proven track record of leading regulatory activities for commercial product launches in Europe., • Experience engaging with EU/National health authorities., • Relevant experience in a client facing role, • Proven ability to provide coaching, advice and mentoring in areas of Regulatory Affairs, • Previous experience in EU regulatory frameworks for unlicensed medicines (e.g., Named Patient, Early Access, Compassionate Use)., • Experience in specialist areas such as orphan medicines, oncology, rare diseases, or biologics., • Familiarity with HTA and P&R processes., • Prior leadership of distributed or matrixed teams., • Strategic thinking: Able to shape regulatory strategy in complex or ambiguous environments., • Leadership: Inspires teams, builds trust, and drives execution., • Regulatory expertise: Deep understanding of European regulations and unlicensed medicine pathways., • Communication: Clear and credible communicator with internal stakeholders and regulators., • Problem‑solving: Proactive, solutions-oriented mindset with strong judgment. Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma Uniphar Pharma Pharma is a global division operating across US, Europe, APAC and MENA, bringing a range of pharma services to manufacturers across the product life cycle. We leverage this platform to provide unlicensed medicines, or medicines that are otherwise difficult to source. In addition, we commercialise launch and established brands to HCPs on behalf of pharmaceutical clients across the globe. The core to this division is providing equitable access to medicines globally. Culture at Uniphar From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars: 1.We have a People First approach, we do the right thing and take a stand for our people. 2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working. 3.We have a Common Purpose that connects our diversified businesses and people. 4. Finally, Trust is at the heart of how we operate. How we’d like to work together As we are a global team, there is flexibility to be based in one of Uniphar’s offices or work from home. There may be a need for face to face meetings in other locations, as needed.There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it’s not a ‘9 to 5’ type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy. Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

We are searching for a dynamic and experienced Registered Manager to join our children's home in Ealing, London, with a permanent full-time position offering an annual salary of £55,000 to £65,000. This is more than just a job; it's an opportunity to truly make a difference in the lives of young people, leading a compassionate and well-informed team that prioritizes personal growth and care. You'll be working in a well-presented, four-bedroom detached house alongside a team that views every day as a chance to positively impact the lives of children aged 11 to 17. Our organisation is renowned for its expertise and warmth, making it an exhilarating place to foster your managerial career. Perks and benefits: In addition to a rewarding career in a meaningful setting, we offer a host of benefits to ensure your experience with us is fulfilling and enjoyable: Additional pay: • Bonus scheme, • Performance bonus, • Yearly bonus Benefits: • Company pension: Secure your future with our robust company pension plan., • Discounted or free food: Enjoy meals on us while you're looking after the ones in need., • Flexitime: Maintain a healthy work-life balance with our flexible scheduling options., • Free parking: Focus on what matters with the convenience of free parking., • On-site parking: Stress less about logistics and enjoy your work environment even more. What you will do: As a Registered Manager, you will be at the helm of operations, ensuring that all regulations are adhered to and that exceptional care is provided. Your daily responsibilities include: • Meeting the requirements set by the Registered and Placing Authority., • Ensuring compliance with the Children’s Home Regulations and Ofsted’s guidelines., • Safeguarding all children and young people, maintaining excellent safeguarding procedures., • Coordinating with care teams for admissions and overseeing the development of personal plans for the children., • Facilitating effective communication with external agencies, relatives, and advocates., • Reviewing services and implementing changes for continuous improvement., • Providing direct care and supervision when necessary and managing challenging behaviours., • Collaborating with a multidisciplinary team to provide consistent and comprehensive care. Qualifications and Experience: • A minimum of two years’ experience in residential care within the last five years., • Management experience in a residential setting., • At least one year in a supervisory role in a care environment., • A Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent., • Comprehensive knowledge of Children Homes regulations, Quality Standards, and related legislation., • Physically and mentally prepared to manage and lead with effectiveness. Situated in the vibrant area of Ealing, London, our children's home offers not just a commendable career prospect but also a chance to be part of a lively community enriched by cultural diversity, beautiful parks, and excellent transport links. It's a fantastic place to work and live, promising a fulfilling lifestyle both professionally and personally. Join us and build a rewarding future in this lively neighbourhood. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

There’s a permanent opportunity for you here as a Shift Engineer to join our team on our one of our data centre contracts in Hayes, West London The Role • Receive electronically PPM instructions from Aurora and undertake all maintenance tasks following the designated instructions., • Ensure all maintenance consumables are available and arrange replenishment of all items to ensure agreed stock levels are established., • Complete all electronic and paper records such that an accurate Site Logbook record of all works remains on site for the Client’s information and approval., • Be able to undertake any diagnostic analysis that the whole system may require., • Undertake a visual condition inspection of all installed equipment and submit a written report of any items that appear to jeopardise any aspects of reliability., • Enter into dialogue with the Client’s representative to ensure there are no outstanding issues and also to ensure the overall quality of service delivery., • Carry out general maintenance and good housekeeping practices and plant room cleaning to ensure that the life expectancy of all installed equipment is maximised., • Participate in Health & Safety Codes of Safe Working and other Environmental issues to ensure total compliance with Dalkia’s Health, Safety and Environmental Policy. Report any omissions or risks that might compromise a Safe Working Environment., • If the appropriate report on the performance of any sub-contracted works is required. Attend to all reasonable emergency call-out requests as speedily as possible and maintain good communications with the Client regarding the progress of all outstanding works., • Make recommendations to the Contract Management on matters concerning continuous improvement and “adding value” that may improve the productivity, costs, quality of service delivery, etc. of all work for which the Company has a responsibility., • Complete all Dalkia maintenance tasks as generated by Dalkia Contract Support/Helpdesk, • Complete any breakdowns as and when necessary., • Ensure plant areas Dalkia is responsible for are always clean and tidy., • Assume the role of HV AP for the site., • Respond to clients' requests promptly., • Maintain all site records and logbooks., • Please note that this is not an exhaustive list, and you may be required to assist the Business with other duties as appropriate. Hours of Work • Continental Shift Pattern – 12 hours shifts, day and nights Benefits • Additional earnings available through overtime - if wanted, • 21 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Career Progression Route • From this role you could progress into a Supervisor position if desired Experience Required • Experience as an Electrical Engineer in a data centre, critical environment, commercial building, industrial plant, • or similar technical setting., • Hands-on experience working with electrical distribution systems, UPS systems, generators, switchgear,, • lighting circuits and associated control panels., • Experience carrying out PPM and reactive maintenance on M&E plant and building services equipment., • Familiarity with critical systems monitoring, including responding to alarms, reporting events and initiating, • escalation procedures., • Experience working within permit-to-work and safe-system-of-work environments, including isolations and lock-off procedures., • Previous work in shift-based operations, ideally within a 24/7 environment., • Experience supporting or overseeing subcontractors undertaking technical work on electrical and mechanical systems., • Experience using CAFM/CMMS systems for work order management, asset updates and shift reports (desirable)., • Exposure to resilience-based engineering such as N+1, dual-path systems and high-availability operations (advantageous) Qualifications • Time-served apprenticeship or equivalent in Electrical Engineering (essential)., • City & Guilds / NVQ Level 3 in Electrical Installation, Electrical Engineering or a related discipline (essential)., • 18th Edition Wiring Regulations (BS 7671) (essential)., • 2391 or equivalent qualifications in Inspection & Testing (desirable)., • HV Authorised Person training or experience working around HV systems (desirable)., • Mechanical / multi-skilled training (advantageous for supporting M&E plant)., • First Aid at Work, Manual Handling, Permit-to-Work, and Health & Safety training (desirable; but will be, • provided)., • Data centre–specific or critical environment training (e.g., DC operations, UPS/generator courses), • advantageous but not essential We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.

Manufacturing Engineer - ✈️ 🗺️ Hayes, Middlesex 💰 £32,000 to £34,000 + Package 📅 Start ASAP Launch Your Engineering Career in Advanced Manufacturing We are currently working with a leading aerospace MRO to recruit a Manufacturing Engineer with 1 to 2 years of experience. This is an excellent opportunity for an early career engineer to develop within a high performance, regulated production environment. The successful candidate will join a technical team supporting plating and surface finishing operations, playing a key role in improving shop floor processes, developing documentation and supporting continuous improvement initiatives. The Role As a Manufacturing Engineer, you will: • Create and maintain clear and practical manufacturing work instructions and tooling documentation for shop floor use, • Define critical checks and inspection requirements to support production, • Assist in investigating and resolving production defects and non conformities, • Contribute to continuous improvement initiatives to reduce waste and improve throughput, • Analyse production data including cycle times, downtime and machine availability, • Conduct time and motion studies, workflow analysis and process mapping, • Support structured problem solving activities alongside senior engineers, • Develop and maintain tooling and equipment master data within an ERP system, • Coordinate with maintenance teams to ensure equipment uptime, • Collaborate with Operations, Tooling, Supply Chain, IT and Maintenance teams, • Support automation and digital improvement initiatives to enhance manufacturing performance, • Ensure full compliance with Environmental, Health and Safety procedures, • This is a hands on role combining office based engineering responsibilities with regular time spent supporting shop floor operations within a plating environment. The Candidate Our client is particularly interested in individuals with 1 to 2 years of experience in a manufacturing engineering, production engineering or tooling support role who are keen to continue developing their career. Essential • HND in Mechanical Engineering or a related discipline, • 1 to 2 years of experience within a manufacturing or production environment, • Experience creating or updating manufacturing work instructions or technical documentation, • Ability to read and interpret engineering drawings, • Basic metrology knowledge, • Strong analytical and problem solving skills, • Good working knowledge of Microsoft Office, • Experience using CAD software, SolidWorks preferred, • Ability to communicate effectively with both shop floor personnel and technical teams, • Right to live and work in the UK without restriction Desirable • Experience in metal component manufacturing or surface finishing processes, • Exposure to aerospace manufacturing standards, • Familiarity with MRP or ERP systems, SAP desirable, • Lean Manufacturing or Continuous Improvement training, • Understanding of Statistical Process Control Personal Attributes • Curious and proactive with a genuine interest in improving manufacturing processes, • Detail focused with a practical approach to problem solving, • Comfortable working within a matrix team environment, • Well organised and able to manage multiple priorities, • Motivated to develop technically and professionally Working Environment The role is primarily office based but involves regular time within a plating shop environment. The successful candidate will be working around industrial equipment and chemical processes, with full training and appropriate protective equipment provided. Flexibility is required in line with business needs, including potential shift support, evenings, weekends or occasional travel during key project phases. This is a strong opportunity for a motivated early career engineer to gain exposure to advanced aerospace manufacturing processes and contribute to meaningful continuous improvement projects. If you are looking to take the next step in your manufacturing engineering career, we would welcome your application.

Senior Payroll Administrator Uxbridge – (UK) Are you an experienced Payroll professional who prides themselves on accuracy, service excellence, and teamwork? Do you enjoy problem‑solving, improving processes, and supporting the development of others? If so, this could be your next move. We’re looking for an experienced Senior Payroll Administrator to join our Payroll Operations team in Uxbridge. In this role, you’ll play a key part in ensuring colleagues across the business are paid accurately and on time, while supporting process improvements and helping develop team capability. Why Join Us? At ManpowerGroup, people are central to everything we do. You’ll join a supportive, collaborative payroll team where you can grow through cross‑training, learn new skills, and contribute to ongoing improvements across our processes. What You’ll Be Doing Payroll Processing & Accuracy • Process and validate payroll submissions and templates, • Manage SSP, Parental Pay, Student Loans, NI exemptions, Pensions and RTI tasks, • Handle holiday queries and statutory payroll documentation Customer Service & Query Resolution • Respond to payroll queries from employees, internal teams and external agencies, • Produce statements of earnings, copy payslips, references and government forms Payments & Adjustments • Process BACS recalls, faster payments and CHAPS, • Manage overpayments, manual adjustments and payroll reconciliations Compliance & Year‑End • Support Auto‑Enrolment, P11D activities and National Statistics Surveys, • Ensure compliance with HMRC requirements, internal controls and SOX frameworks Teamwork & Continuous Improvement • Support and cross‑train team members, • Contribute to department goals, • Identify and support implementation of process improvements What We’re Looking For • Excellent attention to detail and accuracy, • Strong communication skills, • Positive, proactive team player, • Good Excel and general IT skills, • Ability to work effectively under pressure and meet deadlines You’ll Thrive If You… • Enjoy working collaboratively, • Take pride in accurate, timely payroll delivery, • Are motivated by improving processes, • Bring flexibility and a solution‑focused mindset What You’ll Receive • Competitive base salary + annual performance bonus, • 24 days’ holiday (rising to 27 with service) + birthday off, plus option to buy up to 5 extra days, • Competitive pension with increasing contributions, • Flexible benefits fund (medical, dental, gym, health screening and more), • Family‑friendly policies and Employee Assistance Programme, • Early‑finish Fridays, share purchase plan, volunteering opportunities and retail discounts About Us ManpowerGroup is a global leader in workforce solutions and has been recognised as one of the world’s most ethical companies for 16 consecutive years. We’re committed to an inclusive culture where everyone can be themselves and succeed on merit. Applicants must be based in the UK with full right to work. Interested? If you’re passionate about payroll and delivering great service, apply today and take the next step in your career with ManpowerGroup.

Want to build something that doesn’t exist yet - and see it change the business in real time? The Opportunity Safetykleen has recently completed a major ERP migration and we’re now in the next phase: turning our data into sharper decisions and better customer outcomes. We’re hiring a Group Customer Insights & Reporting Specialist to build the foundations of our customer journey reporting across Safetykleen - helping us measure and improve customer health, satisfaction, service performance, and retention. This is a hands-on, technical role where you’ll use Power BI and SQL to design scalable reporting solutions and data models, working closely with stakeholders across the business. You’ll sit in a central team and shape how markets understand performance - with a clear line of sight from insight → action → impact. If you’re excited by customer data, end-to-end journey visibility, and building modern analytics in a growing global organisation, this is a standout opportunity. About Us At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do. The Package • £60,000 – £65,000 salary per annum (depending on experience), • Company bonus (10%), • 30 days holiday plus Bank Holidays, • 5% Contributory Pension scheme, • Family life assurance (3x salary), • Private healthcare from day 1, • Enhanced maternity and paternity pay, • Cycle to work scheme, • Learning and career development support (internal + external courses), • Employee recognition programme, • Corporate discount scheme (including Virgin Active / Gymflex), • Taste Card membership discount, • Retail discounts and cashback, • Employee Assistance Programme with 24/7 confidential helpline About You You’re a hands-on BI specialist who can build end-to-end Power BI reporting that leaders trust and use. You have: • Strong Power BI skills: data modelling, DAX measures, performance optimisation, • Strong SQL: extracting, shaping and validating data for reporting, • Experience reporting from Dynamics 365 Customer Engagement (CE) (customer/service journey data), • Confidence partnering with stakeholders to turn questions into clear KPIs and dashboards Nice to have: • Microsoft Fabric / modern data platform exposure, • Customer analytics: retention/churn, NPS/CSAT, SLA/service performance, • Predictive / risk scoring experience (early-stage is fine), • Data governance awareness (definitions, access, consistency) Important: This is a BI & reporting role - not Dynamics configuration, plugins, or software engineering. Want to learn more.. Customer Journey Reporting Ownership • Take ownership of reporting requirements focused on the end-to-end customer journey: customer health, satisfaction and retention., • Build dashboards and KPI reporting that help teams understand what drives churn, loyalty, and service delivery outcomes., • Define and implement KPIs such as NPS, customer satisfaction, service completion vs SLAs, and leading indicators of risk., • Design and build robust analytical models using SQL and Power BI (semantic models, measures, governance-ready definitions)., • Work with Dynamics 365 CE / Dataverse data to ensure reporting is accurate, usable, and aligned to how the business operates., • Support our transition toward Microsoft Fabric, contributing to the development of a modern data platform (including medallion-style architecture where applicable)., • Partner with central and market stakeholders to understand needs, prioritise delivery, and iterate reporting based on adoption and impact., • Enable local market analysts with a consistent approach while balancing local requirements. Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer.

Legal Counsel – Supply Chain & Commercial Uxbridge, London Hybrid - 10 days per month Monster Energy is one of the world’s most recognisable and fastest-growing beverage brands, operating across more than 140 countries and territories. Built on bold marketing, global partnerships and an entrepreneurial mindset, the business continues to expand rapidly across EMEA, supported by a high-performing in-house legal function. We’re now looking to appoint a Legal Counsel – Supply Chain & Commercial to join the EMEA legal team in London. This is a fantastic opportunity for a commercially minded lawyer to work at the heart of a global FMCG business, supporting a wide range of operational and commercial agreements across the region. The Opportunity Working as part of a collaborative and highly supportive team, you will play a key role in advising the business on a broad mix of commercial contracts and operational agreements. Around 50% of the role will focus on supply chain and operations contracts, including manufacturing, logistics and procurement agreements. The remaining time will involve a broad range of general commercial contracts supporting multiple areas of the business. Key responsibilities include: • Drafting and negotiating manufacturing, bottling and production agreements with key partners, • Managing contracts relating to warehousing, 3PL providers and logistics operations, • Supporting agreements across procurement and ingredient supply, • Advising on general commercial contracts including IT software licences, services agreements and facilities-related contracts, • Working closely with internal stakeholders to provide commercially pragmatic legal advice, • Supporting business teams on legal and compliance considerations linked to operational strategy What We’re Looking For Key requirements include: • Minimum 8 years PQE with strong experience in commercial contracts, • Background ideally within FMCG, manufacturing, distribution or product-based businesses, • Experience drafting and negotiating complex commercial agreements, • Exposure to supply chain, manufacturing or logistics agreements would be beneficial, • Strong stakeholder management and communication skills, • Ability to balance legal risk with pragmatic commercial decision-making, • Comfortable working in a dynamic, fast-paced international environment If you’re a commercially minded lawyer with supply chain exposure, then reach out to

Legal Counsel Location: Uxbridge Salary: £80k-£90k Our global client are seeking a commercial counsel. Key Responsibilities • Sales: supporting European sales teams (e.g. corporate sales agreements, brokers, travel management companies and partnership agreements) with drafting and negotiating commercial contracts, general legal advice and handling commercial disputes., • Procurement: supporting European procurement teams, including drafting and negotiating a range of contracts, licences & development agreements, IT & SaaS agreements, fleet purchase agreements, providing general legal advice and handling commercial disputes., • Marketing: providing legal support to the European marketing team, including advising on marketing communications, promotions, website content, cookie compliance and new products. Likely areas of activity/ development An opportunity to work in a wide range of legal areas at an international level, which may include: • Payment services and financing, • E-commerce/ websites/ rental terms, • Public affairs & Lobbying, • IP: assisting with management of the International region’s trademark portfolio., • Corporate, • Compliance & Governance: assisting with general compliance responsibilities for our European operations., • Data protection: awareness of and ability to practically apply privacy principles in a range of commercial scenarios. Background & aptitude • Qualified lawyer with c 3-6 years pqe., • Commercial contracts lawyer, • Experience working in house

• 2 x Interim Senior Payroll Specialists - IMMEDIATE START, • £20.00 – £25.00 per hour + holiday pay, • 3 to 6 months initially (could extend or go perm), • Uxbridge - Office-based initially (1–2 months), then hybrid working (2–3 days in the office) ONE ROLE REQUIRES AUTO ENROLMENT AND NEST EXPERIENCE THE OTHER ROLE REQUIRES PAYE RECONCILATIONS EXPERIENCE About the Client Our client is a well-established organisation, managing high-volume payroll operations across the UK. Supporting a large temporary workforce, they operate within a fast-paced and compliance-driven environment. They are a team of enthusiastic individuals who support each other's growth and celebrate shared successes. The large payroll function is collaborative and hands-on, with a strong focus on accuracy and service delivery.💫 About the Job This opportunity is ideal for an experienced payroll professional who is confident working in a high-volume environment and can quickly add value during a busy period of transition and system utilisation.🚀 • Processing end-to-end UK payroll for a large temporary workforce (30,000–40,000 workers), • Managing weekly and monthly payroll cycles including PAYE, umbrella and limited company workers, • Managing Auto Enrolment processes including NEST pensions, • Assisting with PAYE reconciliations and third-party remittances, • Administering statutory payments including SSP and parental pay, • Processing deductions such as Attachment of Earnings Orders and student loans, • Completing manual calculations, net adjustments and overpayment corrections, • Supporting RTI submissions and ensuring compliance with current UK payroll legislation, • Handling BACS recalls, Faster Payments and CHAPS transactions, • Responding to payroll queries from employees, stakeholders and external bodies, • Supporting year-end processes including P11Ds and statutory reporting, • Working with the new IT/HR/Finance system and contributing to ongoing process improvements About the Successful Applicant You will have strong UK payroll experience within a fast-paced, high-volume environment and a sound understanding of current payroll legislation. Confident handling some manual calculations and system queries, you will be organised, detail-oriented and a quick learner. Strong communication skills and a positive, team-focused approach are essential.🙏 What You Will Receive in Return You will join a large supportive payroll team within modern office facilities, with structured onboarding to ensure you are set up for success.💯 How to Proceed: If you have worked in Payroll and have Auto Enrolment & NEST experience or PAYE reconciliations experience, please call Lucy-Emma on 07825 502491 If this super interim payroll opportunity has sparked your interest, I’m eagerly looking forward to your contact as your next career move awaits!💃🕺🪇

Senior National Account Manager – Grocery About Borough Broth Borough Broth began in 2015 with a simple idea: make proper, organic bone broth the way it should be made. Everything we cook is slow simmered using high quality British ingredients from farmers who care about their land. Our broths are wholesome, flavourful and convenient without cutting corners on nutrition or quality. We are proud to be a certified B Corp, and we put purpose at the heart of what we do. Our founder, Ros, is also a mentor for Ocado’s Roots programme, helping support the next generation of sustainable food brands. At Borough Broth, we believe good food should do good too. Every broth we make is crafted with care, supporting local farmers and nourishing our community. About the Role As Senior National Account Manager – Grocery, you will lead Borough Broth’s commercial relationships with key national grocery retailers and play a central role in scaling the brand across the UK grocery landscape. You will take ownership of one or more key grocery retail partnerships, which may include Tesco, Sainsbury’s, Ocado or Waitrose, driving sustainable revenue growth, expanding distribution, and delivering commercially successful joint business plans. This role requires someone who combines strong commercial instinct with confident negotiation and strategic thinking. Working closely with retail buyers and senior stakeholders, you will shape how Borough Broth shows up within our grocery partners, from new product launches to promotional planning and long term category growth. Internally, you will collaborate closely with marketing, finance, operations, and supply chain teams to ensure exceptional execution across every account. This is an opportunity to play a key role in growing a purpose driven food brand within some of the UK’s most influential retailers. Your Impact and Responsibilities Lead strategic grocery accounts • Own and develop relationships with key national grocery retailers, • Lead joint business planning and define long term growth strategies, • Own revenue delivery, trade investment, and account profitability, • Negotiate commercial agreements, promotional plans, and pricing structures, • Identify opportunities for new product listings and range expansion, • Lead the launch of new products within grocery accounts, • Analyse retailer data and syndicated data (Nielsen, Circana, SPINS) to identify opportunities, • Track key performance metrics including distribution, rate of sale, and promotional ROI, • Partner with marketing on shopper campaigns and retailer activations, • Work closely with supply chain and operations to maintain service excellence, • Collaborate with finance on trade spend and margin management, • Contribute to category presentations and retailer selling stories Your First-Year Roadmap 3 months Build strong relationships with key retail buyers and internal stakeholders. Develop a deep understanding of Borough Broth’s product range, category position, and current retailer performance. 6 months Lead joint business planning conversations with your accounts and begin delivering measurable improvements across distribution, promotions, and product listings. 12 months Establish Borough Broth as a trusted and high performing supplier across your retailers, delivering meaningful sales growth and stronger long term partnerships. About You You will thrive in this role if you are commercially driven, confident working with senior retail stakeholders, and motivated by the challenge of scaling a purpose led food brand within grocery. You bring: • 6+ years FMCG sales experience, • Proven experience managing major UK grocery retailers such as Tesco, Sainsbury’s, Ocado or Waitrose, • Strong experience leading Joint Business Planning (JBP) with national grocery accounts, • A deep understanding of UK grocery retail dynamics and buyer structures, • Strong commercial negotiation experience with national retailers, • Strong analytical capability and experience with syndicated data tools such as Nielsen or Circana, • Advanced Excel skills and ability to turn data into actionable insights, • Excellent communication and presentation skills, • A collaborative mindset and ability to influence cross functional teams, • Willingness to travel for retailer meetings and planning sessions as required Working Setup Full-time role Hybrid working: three days in-office (Greenford, West London - From 2027), with two days remote Reports to: Sales Director Hiring Process We believe in a transparent, fair, and respectful process that gives you a clear sense of our culture and how we work, while giving us a true picture of your skills and fit for the team. Stage 1 – Intro Call (30 mins) A short call with the HR / Talent Attraction team to align on expectations for salary, start date, and general fit for the role. Stage 2 – Commercial Team Chat (30 mins) A conversation with the Sales Director to discuss your experience managing grocery accounts, your commercial approach, and how you build strong retailer partnerships. Stage 3 – Case Study / Task Presentation (1 hour) A session with the Sales Director, Founder, and selected team members depending on availability. You will present a short commercial case study designed to showcase your strategic thinking and account management approach. We are not looking for polished creative or free ideas. We are interested in how you think. No ideas shared during this stage will ever be used outside of the interview process. The full process typically takes around three weeks end to end. Salary // £70,000 - £80,000 + bonus What You’ll Get From Us Monthly Broth Allowance Competitive salary and bonus structure 25 holiday days + bank holidays Private pension Apple hardware

Senior Finance Manager, Lead FP&A £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As the FP&A Lead, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they offer: • Competitive salary: £100,000 - £105,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

Senior FP&A Manager £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they Offer: • Competitive salary: £100,000 - £110,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

This is an exciting opportunity for a Senior Business Analyst with Low-code Application experience to join a leading airport operations team, playing a pivotal role in shaping IT capabilities that support critical infrastructure and enhance the passenger experience. You’ll work across a broad business domain, leading business analysis activities and influencing strategic decisions that drive innovation and operational excellence. Main responsibilities • Build strong relationships with stakeholders to understand business challenges and shape IT solutions, • Lead and direct business analysis activities across a complex, multi-site environment, • Own the delivery of key BA outputs, including requirements gathering, operating model definition, and pre-project shaping, • Provide strategic analysis to influence IT investment decisions and present recommendations to senior leadership, • Collaborate with internal teams and external centres of excellence to deliver high-quality BA services, • Coach and mentor junior BAs, fostering a culture of continuous improvement, • Ensure alignment with enterprise architecture and IT strategy to deliver resilient, secure solutions Requirements • Strong Power Platform or low-code application Business Analysis experience including experience creating user stories, implementing process changes and working within an agile scrum framework, • Strong leadership and stakeholder management skills – someone who has had at least one direct report, • Ability to lead virtual teams and manage a broad portfolio of work, • Excellent communication, influencing, and change management skills, • Experience driving change through technology and delivering business value, • SharePoint experience Benefits • Salary up to £70,000 + up to 25% bonus, • Hybrid working – 3 days a week in the office, • 25 days holiday (plus bank holidays), • Travel allowance, • Generous pension scheme – up to 12% contribution, • Life assurance at 3x basic salary If you're interested in the role, please apply now for immediate consideration!

Salary: £40,000-45,000 Contract: Interim Assistant Hygiene Manager (9-12months) Working Pattern: Monday to Friday, 9:00am–5:30pm, On site This large food manufacturing site supplying major UK retailers with delicious product, is looking for an Interim Assistant Hygiene Manager role which has been created as a project-focused position to strengthen hygiene standards, cleaning procedures and compliance across the site. Working closely with Technical, Production and Engineering teams, you will help lead improvements in hygiene practices, support the hygiene team and ensure cleaning procedures are consistently delivered to the highest standard. This is a hands-on operational role where you will be highly visible on the factory floor, coaching teams, improving processes and helping ensure the site remains fully compliant with food safety and retailer expectations. What You’ll Be Doing • Lead work around CICs and hygiene risk assessments to strengthen cleaning procedures across the site, • Train, coach and support the hygiene team to drive best practices and consistent standards, • Oversee hygiene operations and ensure cleaning schedules and procedures are followed correctly, • Support the factory during clean-down operations, ensuring machinery is dismantled correctly and cleaned thoroughly, • Drive improvements in pest control, housekeeping and daily hygiene compliance checks, • Monitor chemical usage and ensure safe handling and control in line with COSHH requirements, • Work closely with Production, Engineering and Technical teams to improve hygiene processes, • Support the site in maintaining strong hygiene standards in preparation for internal and external audits, • Attend team meetings to provide visibility and updates on hygiene standards across the wider operation What’s In It for You • A project-based role focused on strengthening hygiene standards and factory compliance, • The opportunity to influence cleaning procedures and operational hygiene practices across the site, • Exposure to major UK retailer standards within a food manufacturing environment, • A collaborative environment where hygiene, food safety and operational excellence are taken seriously Your Background • 3–5 years’ experience within a food manufacturing environments, ideally in the Bakery sector, • Minimum 3 years’ experience managing or supervising teams, • Strong experience within factory hygiene operations, • Good knowledge of COSHH and chemical control procedures, • HACCP Level 2 and Food Hygiene Level 3 qualifications, • Confident working in fast-paced factory environments with strict hygiene controls, • A proactive mindset with the confidence to challenge standards and drive improvements Join a Business That Invests in You This is more than a hygiene role. It is an opportunity to strengthen factory standards, support operational teams and help ensure the highest levels of cleanliness, compliance and food safety are maintained across the site. If you are a hands-on hygiene professional who enjoys coaching teams, improving processes and raising standards on the factory floor, we would love to hear from you.

Introduction: A major UK retail brand is undergoing a large-scale data transformation, using analytics to power smarter decisions and better customer experiences. They’re now looking for a Lead BI Business Analyst to help shape how data is used across the business and guide the next phase of their BI capability. Role Overview: Location: UK (Hybrid) Industry: Retail / Entertainment / Data & Analytics What You’ll Be Doing: • Leading and mentoring a team of BI-focused Business Analysts, setting standards for reporting, documentation and best practice., • Owning and shaping the BI roadmap, balancing short-term reporting needs with longer-term data platform improvements., • Acting as the subject matter expert for Power BI, including data modelling, DAX development and dashboard performance optimisation., • Working closely with data engineers to ensure reporting pipelines and datasets are built for scalable, high-quality analytics., • Partnering with stakeholders across marketing, finance and operations to translate business needs into effective reporting solutions., • Delivering analytics initiatives end-to-end — from requirements gathering and backlog management through to UAT and rollout., • Driving improvements in data quality, governance and access control across reporting environments., • Supporting the rollout of self-service BI by designing intuitive dashboards and enabling business users to work confidently with data., • Running training sessions, demos and knowledge sharing to improve data literacy across the organisation., • Strong background in BI and analytics with extensive experience delivering reporting and data insight solutions., • Advanced Power BI expertise including data modelling, DAX and dashboard optimisation., • Experience leading BI or reporting-focused Business Analysts and establishing consistent ways of working., • Proven ability to deliver BI projects end-to-end within agile or hybrid delivery environments., • Strong stakeholder engagement skills with the ability to translate complex technical concepts into clear business insight., • Understanding of data governance, security and regulatory considerations within data environments., • Experience working with enterprise-scale data platforms and modern analytics tooling., • The opportunity to shape the future of a major national-scale data and analytics platform., • A leadership role where you can influence both strategy and hands-on delivery., • A collaborative, forward-thinking data environment focused on innovation and continuous improvement., • The chance to work across multiple business functions and drive real commercial impact with data., • A culture that values inclusion, personal growth and bringing your full self to work. Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Data Engineer Location: Uxbridge Salary: £42,500 - £47,500 p.a. Permanent – Hybrid working (2 days on site) Overview We are seeking a skilled Data Engineer to design, build and optimise scalable data solutions that support organisational operations, analytics and strategic decision-making. Key skills/experience • Substantial experience of data solution architecture in a large, complex organisation., • Experience with Oracle DBMS., • Experience with SQL Server DBMS, • Microsoft Azure, Microsoft Fabric and Dataverse., • Develop and maintain robust data pipelines and ETL workflows., • Design and optimise relational and non-relational databases., • Implement scalable data storage, orchestration frameworks and master data management processes., • Ensure data quality, integrity, security and GDPR compliance., • Contribute to enterprise data architecture and governance frameworks., • Monitor performance and troubleshoot data infrastructure issues., • Lead technical data planning within change programmes and advise on best practice tools and standards., • Proven experience in data engineering, ETL development and database optimisation., • Strong understanding of data modelling, governance and regulatory compliance., • Experience working in complex organisational environments., • Strong analytical skills with the ability to translate business requirements into technical solutions. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Position Title: On Air Playout Producer Division: T&O Location: Chiswick Park, London Department: Network Origination Services Reports to: Manager – On Air Production • Location – onsite, Chiswick (address, building 2, 566 Chiswick High Rd., London W4 5YB), • Regular Time: PAYE - £26.34ph, • OT (Nights): PAYE - £30.65ph, • Contract- 6 months, • Shift: Night Shift and Weekend Shift General Summary: This key and multifunctional role within Network Origination Services is responsible for following agreed procedures, meeting client expectations, and ensuring all live programming strategies are adhered to during live broadcasts and productions at Transmission level. As well as this, the responsibility of the On-Air Playout Producer is to support all live events on the Nordics FTA channels and flagship UK Sports. The On Air Producer is accountable for revenue management through editorial choices, commercial maximisation and provides direction to Live Playout Operators on programming needs including the implementation of emergency protocol for World feeds, localised productions and multiplatform pan regional live broadcasts. The role acts as the main point of contact during live broadcast for OB Production, MCR, Ingest and other Technology hubs, whilst supporting Network Playout Operators with proactive editorial judgement subject to client guidelines, . Key Responsibilities: • Be part of the planning & execution of over 15000 hours of localised live events per year, • Closely liaising with technical & operations departments ensuring alignment prior to on-air, • Execute the plans agreed by Programme Planning, Production, Bookings and Network Scheduling teams to provide a seamless on-air experience to the viewers and protect the channels priorities, airflow and start times., • Protect the integrity of the schedules, • Provide times and countdowns to internal and external content providers for live events, • Revenue management: keeping commercial inventory fully optimised and identifying further maximisation opportunities within the schedule, • Main POC for internal and external Live Programming and Production teams, • Activate the emergency and disaster recovery procedures to ensure all broadcast channels remain on air during technical disruptions., • Minimise the effects of technical failure on the business and ensure the failure is remedied as quickly as possible, • Monitoring the feed and ensuring smooth execution of additional GFX if required, • Monitoring compliance at all times and reporting possible breaches on air, • Maintain a high level of reliability on live broadcasts and continuously keep skills honed and up to date with business needs, • Be part of solving problems of all kinds and improving internal workflows, • Assisting, training and supporting team members within the On-Air Production team if/when required, • Producing reports detailing all issues Requirements: • At least 3 years’ experience within a Live Playout environment, • Considerable experience within a live sport, • A good operational knowledge of transmission technologies and Sport production, • Shift work and following the flow of the business, therefore working during unsociable hours will be required including evenings, nights and weekends, • Well-developed communication skills, • Excellent attention to detail and organisational skills, • Good IT skills and What’s On experience or experience of a similar scheduling system., • Ability to work well and adopt a calm approach under pressure, • Flexibility and adaptability to different demands in a fast-moving environment, • Ability to multitask, • Excellent decision-making skills, • Strong team player

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job DescriptionAs Senior Director, Regional Insights & Effectiveness, you and your team will serve as a principal strategic advisor to two Senior Vice Presidents who report directly to the Chief Commercial Officer. This executive role is accountable for shaping and driving the commercial insights agenda across multiple regions, ensuring that data-driven strategies and operational excellence underpin all major business decisions. You will lead a high-impact team and orchestrate cross-functional initiatives that directly influence enterprise-wide commercial performance, resource allocation, and market success.Strategic Responsibilities* Enterprise Commercial Strategy: Partner with SVPs and the CCO to define, execute, and continuously refine regional and global commercial strategies, leveraging advanced analytics and market intelligence to drive sustainable growth and competitive advantage.* Executive Decision Support: Deliver high-stakes, actionable insights and recommendations to senior leadership, enabling informed decision-making on portfolio management, resource deployment, and market entry/expansion.* Cross-Regional Leadership: Lead harmonization and industrialization of best practices across all affiliates, ensuring consistency, scalability, and innovation in commercial effectiveness initiatives.* Transformation & Change Leadership: Champion organizational transformation, process innovation, and digital enablement, fostering a culture of agility, continuous improvement, and global collaboration.* Strategic Program Oversight: Oversee the design, execution, and scaling of proof-of-concept pilots and strategic initiatives, ensuring alignment with enterprise priorities and measurable impact on business outcomes.* Governance & Accountability: Establish robust governance frameworks for forecasting, reporting, and performance management, ensuring transparency, accuracy, and accountability across all regions.Key Accountabilities* Directly support two SVPs and their leadership teams (including G9 and AC MM General Managers), acting as a trusted advisor and thought partner on all matters related to commercial insights and effectiveness. Lead and develop a high-performing, globally distributed team, including offshore resources, to deliver best-in-class analytics, reporting, and AI-driven solutions. Drive cross-functional collaboration with Finance, Therapy Area Leads, and Market Access to optimize resource planning, launch excellence, and commercial execution. Proactively identify risks, opportunities, and emerging trends, providing influential recommendations that shape enterprise strategy and operational priorities. Represent the commercial insights function at executive forums, steering committees, and global leadership meetings.Essential Competencies* Demonstrated executive leadership in analytics, insights, and business intelligence within the pharmaceutical or biotech sector. Proven track record of influencing senior executive stakeholders, with exceptional gravitas and strategic acumen. Expertise in advanced analytics, data management, market research, and digital transformation. Superior communication and storytelling skills, able to distill complex data into compelling narratives for executive audiences. Strong governance, project management, and stakeholder engagement abilities in highly matrixed, fast-paced environments.* High resilience, resourcefulness, and a visionary approach to problem-solving and organizational change.Experience & Skills* Extensive relevant experience in commercial analytics, insights, and strategy, with significant exposure and understanding of global and ex-US markets. Deep understanding of pharmaceutical data sources, commercial operations, and enterprise-level business drivers. Proven ability to lead teams, navigate international stakeholders and guide international insights & analytics peers, and manage multiple priorities with precision and reliability.* Exceptional interpersonal skills, with a demonstrated ability to build trust, drive collaboration, and influence at all levels.Location: Stockley Park Headquarters, UxbridgeReports to: Vice President, Global Decision Sciences & InsightsKey Stakeholders: ACE and ICR Senior Vice Presidents, ACE and ICR Leadership Teams/Market General Managers## Equal Employment Opportunity (EEO)It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.## For Current Gilead Employees and Contractors:Please apply via the Internal Career Opportunities portal in Workday.\n#J-18808-Ljbffr

Managing Director Competitive Salary + Benefits (Dependent upon experience) North Yorkshire Our Client Our client is a UK-based operating company within a larger international group. The business operates a commercially driven, sales-led model supplying specialist products to trade and professional customers nationwide. With an established market presence and recognised product portfolio, it combines entrepreneurial agility with the governance, infrastructure and shared capability of a wider group structure to support sustainable growth and operational discipline. The Role The Managing Director plays a pivotal role in shaping the long-term strategic and commercial direction of the business. Beyond leading day-to-day operations, the position requires defining and delivering a clear growth agenda that strengthens market position, enhances brand value and reinforces operational resilience. With full accountability for revenue and profit performance, the Managing Director ensures commercial ambition is supported by disciplined execution across all areas of the organisation. Key responsibilities include delivering revenue and EBITDA targets, leading national account strategy, driving pricing and forecasting rigour, and overseeing structured new product introduction aligned to market demand. The role also encompasses oversight of complex international sourcing arrangements, long lead-time supply planning, inventory optimisation and working capital control, alongside responsibility for warehousing, customer service, compliance and governance. Close collaboration across group functions is essential to ensure aligned and sustainable performance. Candidates will have proven experience leading a commercially driven, sales-led product business with full P&L accountability. A strong track record in revenue growth, margin management, forecasting discipline and international supply chain oversight is essential, ideally within trade, product distribution or related markets. The successful individual will demonstrate credible leadership, commercial judgement and the ability to balance strategic direction with operational control in a performance-focused environment. To Apply This is a key executive leadership appointment within a commercially driven business operating as part of a larger international group structure. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Trainee Contract Manager / Twickenham, Office Based / £23,000 to £25,000 D.O.E. Are you looking for a clear career path rather than "just a job"? We are seeking a motivated Trainee Contract Manager to join our busy operations team. This isn't just an admin role; it is the first step toward becoming a fully-fledged Contract Manager. Working directly under our Operations Manager, you will learn the ropes of high-end property maintenance, from logistics and client liaison to project delivery. With a 20-year track record of excellence, SPA Ltd is a leading commercial maintenance partner for some of the biggest names in UK property management, including Colliers, JLL, and Workman. We specialise in keeping large-scale commercial buildings, retail centres, and industrial sites running smoothly through reactive and planned maintenance. The role of Trainee Contracts Manager: You will be the vital link between our clients, our site teams, and our subcontractors. Key duties include: • Updating client portals and our internal job management system (SimPro) with real-time updates., • Liaising with Contract Managers and subcontractors to schedule works and organise quotes., • Keeping our high-profile property management clients informed on job progress and delivery., • Ordering materials and ensuring site teams have what they need to get the job done. We provide full training, so while maintenance experience is a bonus, the right attitude is what matters most. We’re looking for: • You can juggle multiple tasks without dropping the ball., • You’re comfortable picking up the phone to talk to clients and contractors alike., • You’re quick to learn new systems (experience with SimPro is a plus, but not essential)., • On top of a competitive salary of £23,000 to £25,000, we offer a monthly profit share and annual bonus., • 8:00 am to 4:00 pm or 9:00 am to 5:00 pm, • Company Pension, • 20 Days Holiday + Bank Holidays, • Join a stable, successful company with a 20-year history and blue-chip clients., • We invest in our people. You will have a clear mentor and a path to promotion from day one.

Working closely with the IT Lead to prioritise issues and support day-to-day operations across the 3 schools. We’re working with a long-standing client who is looking to add an IT Support Technician to their team, based in Hayes (UB4). You’ll work closely with the IT Lead, becoming a key part of

Working closely with IT Support Engineers, and other colleagues, the IT technician will ensure the delivery of robust, secure, high-performing IT services that support teaching, learning, and the school's wider operations. The school are looking for a IT technician with school-based experience, and

An experienced Senior IT Project Manager is required to lead the delivery of multiple complex IT projects supporting commercial and technical operations in a fast-growing biotechnology environment. Senior IT Project Manager (Contract). Manage project budgets, forecasting, and resource planning.

Retail SAP S4/HANA & POS Retail St. Ownership of the D2C Applications landscape across Retail & Digital channels. Support and optimise IT Systems across Retail & eCommerce operations including:.

Help London’s entrepreneurs thrive London is powered by its small businesses — from high street makers to local service providers and digital entrepreneurs. At London & Partners , our mission is to drive resilient, sustainable and inclusive economic growth for the capital. Purpose of role The Small Business Programmes Executive will support the delivery of the Made Smarter programmes as well as other activities within the team. The post holder will support the delivery of governance systems and processes to streamline operations; the inputting of data into our CRM database system to support the delivery of our digital and in-person business support service to SMEs; and the creation of reports based on our data to comply with our reporting requirements as well as, provide insights that can support improvements in our support for SMEs as well as optimise our operations. This is an exciting and unique opportunity to develop your programmes support, governance, compliance, data and digital technology experience at the same time as delivering significant social impact. o Risks and issues, to ensure awareness and understanding of these and implementation of appropriate and timely mitigations • Provide financial support to the team in creating and maintaining budget spreadsheets, raising and processing purchase orders and invoices in compliance with L&P procedures as well as collecting evidence of expenditure from grant recipients and ensuring they are compliant with funding rules, • Support on all aspect of the team governance, arrange the different project meetings and produce meeting documentation such as agendas; minutes and presentations; support the team in producing and maintaining project documentation such as risk and issue logs, action lists and project plans, as directed., • Support the team in tracking project performance against targets, co-ordinating and updating progress of documents, reports for the programme and input and update of quality business support and services data into CRM database and other reporting mechanisms to support the delivery of the Made Smarter programme, • Create reports to meet compliance obligations on a regular basis from data recorded on CRM database. Retrieving and cleansing data as requested to support the timely provision of insights and datasets to inform service improvements, • Contribute to optimising our operations by providing insights from data to guide improvements, • Support the team to liaise with key stakeholders and other organisations to help maintain excellent working relationships; supporting the team with a wide range of stakeholders at various levels, decide on appropriate responses to queries and respond, when necessary, on behalf of the team, • Carry out any other administrative tasks for the project as required, including booking rooms and refreshments and handle day to day enquires and supporting the booking system, • Manage email inboxes as required to ensure that programme queries are dealt with in a timely and professional manner, • Coordination of workshops with delivery partners which could include creating and collecting feedback from partners, venue booking, registering attendees and other associated tasks, • Any other reasonable duties to support the Small Business Directorate., • Knowledge of project management, including data analysis, project planning and evaluation, • Well-developed IT skills, experience of using financial and content management systems and processes and excellent report writing skills, • In-depth knowledge of Excel and other MS Office tools including PowerPoint and Word, • In-depth knowledge of database systems (e.g. Salesforce) including data entry and cleansing and experience using CRM systems, e.g. Salesforce, is desirable, • Knowledge of data collection software (e.g. google forms, smart survey) desirable, • Excellent written and verbal communication skills, • Strong interpersonal and customer service skills, • Ability to effectively develop and implement work plans, • Organise all tasks to be delivered to the required standards., • Ability to achieve deadlines and targets, • Excellent attention to detail with high professional standards, • Proficiency in administrative procedures; and an ability to work effectively within a target-driven, KPI process-driven environment In addition, you will be able to demonstrate attention to detail, willingness to be flexible based on the requirements of the team, ability to multi-task and willingness to collaborate with other team members as well as work on your own initiative when required to do so Personal style and behaviour · Service-driven, with a passion for delivering exceptional stakeholder value · Proactive team player, contributing creative and innovative solutions to projects and objectives. · Adopts an agile approach, remaining productive in ambiguous and fast changing environments. · Helps foster collaboration, constructive dialogue and builds trust with peers. · A learning mindset, using challenges and opportunities to improve team and own performance. · Through good self-awareness, motivates oneself, seeking opportunities to develop own potential. · Takes responsibility and ownership of project tasks, continuously aiming to improve performance. • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

You will act as the strategic IT Business Partner for Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. IT Business Partner - IT/Business Systems partnering/leadership within FMCG, Retail or Consume

Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. Your Mission At SADA, an Insight company, we empower businesses to transform their operations through innovative cloud