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A public sector organisation based in Brent, London is seeking a Heat Networks Project Manager to take day‑to‑day responsibility for the delivery of the South Kilburn District Heat Network, a major regeneration and decarbonisation project supplying affordable, low‑carbon heat to up to 3,000 homes. This is a hands‑on project delivery role, ideal for someone with strong local authority or public‑sector capital project experience who is comfortable operating in a politically sensitive, resident‑facing environment . You will work closely with the Heat Network Strategy Manager, contractors, consultants, internal teams, elected members and residents to ensure the scheme is delivered on time, on budget and in line with governance and funding requirement s. This is an initial 6-month contract position based in Brent, London, with hybrid working available (2 days per week in the office) and an hourly rate of £38 per hour via an Umbrella company inside IR35 (PAYE rates also availabl e). Key Responsibili • tiesDay‑to‑day management of the South Kilburn District Heat Network pro, • jectCoordinating delivery across contractors, consultants and internal stakehol, • dersManaging project budgets, forecasts and financial reporting in line with council proto, • colsSupporting and maintaining funding streams and governance arrangem, • entsLeading project communications, including engagement with residents and heat off‑ta, • kersManaging and contributing to procurement activities, including specifications and evalua, • tionIdentifying and managing project risks, issues and dependen, • ciesProducing regular progress, governance and board rep, • ortsActing as Quality Manager, ensuring KPIs, contractor performance and council standards are, • metEnsuring equality impacts, sustainability objectives and safeguarding responsibilities are embedded throughout deli very What We’re Lookin g ForEssen • tial:Strong project management experience in a complex organisation (PRINCE2 Practitioner or equiva, • lent)Experience delivering large, multi‑stakeholder projects to time and b, • udgetKnowledge or experience of district heat networks / energy infrastru, • ctureExperience managing contractors, consultants and public‑sector procur, • ementStrong financial and commercial acumen, including budget manag, • ementConfident communicator, able to engage with residents, senior officers and elected me mbersDesir • able:Local authority or wider public‑sector exper, • ienceExperience working on regeneration, infrastructure or energy pro, • jectsUnderstanding of equalities impact assessment and resident‑focused c hange

Freightserve recruitment are looking for a HR and Facilities Manager for a well-established Freight Forwarder based in the Heathrow area.\n\nThis role supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity.\n\nKey Responsibilities:-\n\n HR Policies & Recruitment\n\n Manage recruitment, onboarding, contracts, employee records, and HR policies\n\n Support managers with employee relations, performance management, and disciplinary matters\n\n Ensure compliance with UK employment law and company procedures\n\n * Payroll Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff\n\n IT – Administration & Support\n\n Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates.\n\n Coordinate training, appraisals, and internal communications\n\n Support leadership with HR data and operational insights\n\nRequired Experience:-\n\n• CIPD Qualifications -Min 5-10 years’ experience in HR role in UK employment law & HR best practice.\n\n• Experience managing facilities, suppliers, or office operations\n\n• Must have very strong IT skills/ system Savvy\n\n• Strong English verbal and written communication skill\n\nBenefits offered:-\n\n A strong, collaborative, and engaging working culture\n\n Clear opportunities for career progression and professional development\n\n Death in Service (Death in Kind) benefit\n\n (EPA) benefit package\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

HR Business Partner\n\nHarrow, Middlesex\nSalary: Competitive + Benefits\n\nAn established and growing elderly care provider operating multiple residential care homes is seeking an experienced and ambitious HR Business Partner to join its HR team in a newly created role.\n\nWorking alongside the existing team, this is a broad and varied position supporting operational HR across a number of care homes, while taking the lead on recruitment strategy, employer branding and the use of AI to enhance communication and people processes across the business.\n\nThis is an exciting opportunity for someone who enjoys combining traditional HR partnering with innovation, recruitment and technology.\n\nThe Role:\n\nYou will partner with home managers and operational leaders across a range of people matters including:\n\nRecruitment and talent attraction across multiple sites \nImproving candidate attraction and recruitment processes \nDeveloping employer branding and internal communications \nLeading the use of AI tools within recruitment and HR communications \nSupporting managers with employee relations matters \nCoaching and advising managers on people best practice \nSupporting engagement, retention and culture initiatives \nAssisting with HR projects and process improvements \nSupporting onboarding and employee experience initiatives \n\nThis role would suit someone who enjoys being hands-on, creative and commercially minded, with a genuine passion for people and innovation.\n\nRequirements:\n\nPrevious experience in an HR Business Partner, HR Manager or Senior HR Advisor role \nStrong recruitment and talent acquisition experience \nExperience using AI tools within HR, recruitment or internal communications \nExcellent communication and stakeholder management skills \nA proactive and solutions-focused approach \nThe confidence to build relationships across multiple sites \nA genuine interest in improving people processes and employee experience \nCIPD qualification (or working towards) desirable \n\nExperience within care, healthcare, hospitality or other multi-site environments would be advantageous.\n\nSalary and benefits:\n\nSalary £50,000pa\nOpportunity to shape a newly created role \nSupportive and collaborative leadership team \nAbility to drive innovation and modernise people processes If you are an HR professional who enjoys recruitment, innovation and making a real impact, we would love to hear from you.\n\nFor more information, please contact Emma at Bright Selection.\n\nBright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this

The Senior Communications Manager is a pivotal role in the Brunel University Marketing and Communications Team who will lead and deliver effective communication strategies, ensuring key messages resonate with target audiences. This role is critical in shaping the voice and reputation of the organisation within the not-for-profit sector.\n\nClient Details\n\nThis not-for-profit higher-education organisation is a well-established, medium-sized entity dedicated to making a meaningful impact in its field. It operates with a focus on delivering value-driven services and fostering positive change within the community.\n\nDescription\n\nDevelop and implement comprehensive communication strategies aligned with organisational goals.\nOversee the creation of engaging content for various platforms, including digital, print, and social media.\nManage relationships with external agencies and media outlets to ensure consistent messaging.\nMonitor and evaluate the effectiveness of communication campaigns, providing actionable insights for improvement.\nCollaborate with internal stakeholders to ensure alignment across all communication efforts.\nAct as the primary point of contact for media inquiries and public relations activities.\nLead and mentor a team of communications professionals to achieve departmental objectives.\nEnsure all communications adhere to brand guidelines and uphold the organisation's reputation.Profile\n\nA successful Senior Communications Manager should have:\n\nA degree in communications, marketing, public relations, or a related field.\nProven experience in developing and delivering strategic communication plans.\nStrong leadership skills with the ability to manage and inspire a team.\nExcellent written and verbal communication skills.\nExperience working within the not-for-profit sector or a similar environment.\nProficiency in using communication tools and platforms, including digital and social media channels.Job Offer\n\nA competitive salary ranging from £54,000 to £66,000 per annum.\nA permanent position with opportunities for career growth and development.\nThe chance to make a meaningful impact within the not-for-profit sector.\nSupportive company culture focused on collaboration and community impact.\nGenerous holiday leave and other benefits.If you are passionate about effective communication and want to contribute to a mission-driven organisation, we encourage you to apply for the Senior Communications Manager position today

Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking for a HR Manager & Facilities Co-ordinator to join their team and be based at their offices in the London, Heathrow area.\nOn Offer:\n Competitive salary package, up to £65K, depending on experience\n 2 days WFH, following the successful completion of probationary period,\n Dynamic office environment based at Heathrow with parking available\n Supportive, collaborative team culture\n Ongoing training and professional development opportunities\n Be part of a company that values your contribution and encourages growth\nMain Purpose of the Role:\nReporting to the CFO, the HR Manager & Facilities Co-ordinator supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity.\nDuties and Responsibilities of the HR Manager & Facilities Co-ordinator:\n Manage recruitment, onboarding, contracts, employee records, and HR policies\n Support managers with employee relations, performance management, and disciplinary matters\n Ensure compliance with UK employment law and company procedures\n Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff.\n Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates.\n Coordinate training, appraisals, and internal communications\n Support leadership with HR data and operational insights\nTo Be Considered:\n 5-10 years’ of experience in HR role with good understanding of UK employment law & HR best practice.\n CIPD Qualifications, minimum level 5, ideally 7\n HR experience gained within logistics, freight, or fast-paced operational environments\n Experience managing facilities, suppliers, or office operations\n Must have very strong IT skills / system Savvy\n * Strong English verbal and written communication skill\nFor full details, please contact Willis Global - Experts in Recruiting

We do what we say! That's why we're looking for people like you, who want to make a difference and play a key role in delivering high-impact communications across the business. The role We have a brand new opportunity for an experienced Marcoms Project Manager. You'll join a small, talented and well-respected In-House Marketing & Communications team, where people take pride in what they do and support each other to get things over the line. The team are responsible for how Clancy feels, looks and sounds. This manifests into a wide range of communications including film, moving image, animations, social media, internal campaigns, employer branding, corporate events etc. You'll play a key role in helping the team deliver, acting as the central point for incoming requests and making sure projects are well organised, clearly scoped and delivered on time. It's a role where you'll be working with different teams, keeping projects moving and making sure nothing falls through the cracks. Here are some of the things y...

The Senior Communications Manager is a pivotal role in the Brunel University Marketing and Communications Team who will lead and deliver effective communication strategies, ensuring key messages resonate with target audiences. This role is critical in shaping the voice and reputation of the organisation within the not-for-profit sector. Client Details This not-for-profit higher-education organisation is a well-established, medium-sized entity dedicated to making a meaningful impact in its field. It operates with a focus on delivering value-driven services and fostering positive change within the community. Description • Develop and implement comprehensive communication strategies aligned with organisational goals., • Oversee the creation of engaging content for various platforms, including digital, print, and social media., • Manage relationships with external agencies and media outlets to ensure consistent messaging., • Monitor and evaluate the effectiveness of communication campaigns, providing actionable insights for improvement., • Collaborate with internal stakeholders to ensure alignment across all communication efforts., • Act as the primary point of contact for media inquiries and public relations activities., • Lead and mentor a team of communications professionals to achieve departmental objectives., • Ensure all communications adhere to bran...

Role: Customer Technologist Reports to: Technical Manager Based: Southall (This role is based on site, Monday-Friday) Work level: 1 Job Overview: The Customer Technologist will act as the controller of all technical outputs into customer systems and as the gatekeeper for customer requirements, including system management, monthly reports, and complaints. This role ensures that all customer-facing data, documentation, and communications meet company, legislative, and certification requirements. The post holder will oversee the day-to-day management of customer systems, maintain the accuracy of product and technical information, and generate and distribute customer reports. They will also support system and process improvements that strengthen compliance and data integrity, while providing cover for the Specification Technologist during holidays or absence. This position requires excellent organisational and communication skills, strong technical awareness, and a collaborative approach to ensure alignment between customer expectations and business operations. Key Relationships: Reporting to the Technical Manager, working with internal teams and liaising with customers and external auditors to ensure compliance and meet customer requirements. Responsibilities: Act as the custodian for the day-to-day management of customer-facing systems, ensuring data accuracy, traceability and compliance with customer, legislative, and company requirements. Manage monthly reports and complaint records, ensuring information is accurate, maintained, and delivered within agreed timelines. Managing the Smart supply portal and D365 Oversee the investigation, resolution, and communication of customer complaints, ensuring robust corrective and preventive actions are implemented. Maintain controlled documentation within the Food Safety Management System (FSMS) and ensure supplier and product information is current and compliant. Support the Technical Manager with audit preparation, documentation, and site readiness for customer and certification audits. Generate, analyse, and distribute customer performance and quality reports, identifying trends and improvement opportunities. Drive and support system and infrastructure improvements to enhance efficiency, compliance, and reporting accuracy. Collaborate closely with Technical, Operations, and Warehouse teams to ensure customer requirements and standards are consistently met. Promote and maintain a strong culture of food safety and quality awareness across all departments. Contribute to continuous improvement initiatives aimed at strengthening quality performance, data accuracy, and customer satisfaction. Support customer, third-party, monthly slides, NCs, Internal Audits and other technical activities as required to meet business needs. Generate, analyse, and distribute customer performance and quality reports, identifying trends and improvement opportunities. Drive and support system and infrastructure improvements to enhance efficiency, compliance, and reporting accuracy. Carry out any other duties reasonably requested by the Line Manager Benefits: 25 Days Annual Leave + Bank Holidays Life Assurance Company Pension Referral Scheme Long Service Award Scheme 50% Discount Off Purchased Stock On-Site Parking Employee Assistance Programme Eye Care Vouchers Essential Experience and Qualifications: Experience working with customer-facing systems, such as customer portals, complaint management, root cause analysis Understanding of customer and retailer technical requirements and documentation standards. Strong organisational, communication, and data management skills. Excellent attention to detail and ability to manage multiple priorities. Confident user of Microsoft Office and technical systems. Level 2 HACCP and Level 3 Food Safety qualifications desirable. Education in a food-related discipline (e.g. Food Science, Food Technology, or similar) desirable. Key Performance Measures: Accuracy and timeliness of customer data, specifications, and reports. Compliance with customer, legislative, and certification requirements. Spontaneously responding to the customers with their requests Quality and responsiveness of complaint investigations and communication. Continuous improvement in system efficiency and reporting accuracy. Collaboration and communication across Technical and Operational teams. TPBN1_UKTJ

Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking for a HR Manager & Facilities Co-ordinator to join their team and be based at their offices in the London, Heathrow area. On Offer: Competitive salary package, up to £65K, depending on experience 2 days WFH, following the successful completion of probationary period, Dynamic office environment based at Heathrow with parking available Supportive, collaborative team culture Ongoing training and professional development opportunities Be part of a company that values your contribution and encourages growth Main Purpose of the Role: Reporting to the CFO, the HR Manager & Facilities Co-ordinator supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity. Duties and Responsibilities of the HR Manager & Facilities Co-ordinator: Manage recruitment, onboarding, contracts, employee records, and HR policies Support managers with employee relations, performance management, and disciplinary matters Ensure compliance with UK employment law and company procedures Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff. Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates. Coordinate training, appraisals, and internal communications Support leadership with HR data and operational insights To Be Considered: 5-10 years’ of experience in HR role with good understanding of UK employment law & HR best practice. CIPD Qualifications, minimum level 5, ideally 7 HR experience gained within logistics, freight, or fast-paced operational environments Experience managing facilities, suppliers, or office operations Must have very strong IT skills / system Savvy * Strong English verbal and written communication skill For full details, please contact Willis Global - Experts in Recruiting

Good Afternoon, I am currently representing Brent Council, who are offering an initial temporary contract for a period of 6+ months with a view to be extended or offered a permanent position for the right candidate at a rate per day which is negotiable dependent upon experience We are looking for a Heat Networks Project Manager this role will be: HA9 0FJ – Hybrid The right candidate will: • Responsible for managing the South Kilburn District Heat Network (SKDHN) project, to supply up to 3,000 homes, ensuring the scheme remains financially viable and provides affordable heat to end users., • Responsible for managing allocated project budgets and resources and ensuring that the Council’s financial management and reporting protocols are adhered to., • Engage and collaborate with a wide range of internal and external stakeholders including heat off-takers, residents, senior managers, elected members, other council staff, South Kilburn Regeneration programme team, professional bodies, partner organisations and national and regional government departments and agencies., • Lead on project communications including keeping residents and heat off-takers informed of project developments., • Lead on procurement activities where the project may not be progressed using in-house resource; developing specifications and business rules which accurately reflect the key project deliverables. We require the following: • Experience of managing contractors and consultants, and working closely with internal colleagues, industry service providers, residents and community groups, and key public sector agencies (including the GLA), with a view to successful delivery of projects., • Solid experience of financial management, managing significant budgets and achieving successful delivery outcomes within allocated resources., • Knowledge of district heating systems, including relevant legislation, regulations and standards or MANDATORY Construction background To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Interim HR Business Partner West London | £350 per day | Immediate Start Are you an experienced HR Business Partner looking to make an immediate impact? Working on behalf of a reputable fashion organisation, we are recruiting a qualified HR professional on an interim basis to provide full generalist HR support during a period of internal change. This is a hands-on, standalone role with real breadth - you will be the day-to-day HR point of contact for senior leadership, managers and employees across the business. The role offers genuine variety, autonomy and the chance to make an immediate impact in an organisation that takes its people seriously. Role Summary: Location: West London with occasional travel to Essex Contract type: Interim Day rate: £350 per day Start date: Immediate Key Responsibilities: Generalist HR Advisory Act as the primary HR contact for the Managing Director, managers, store leadership and employees, providing timely, commercially aware generalist HR advice. Provide sound guidance on UK employment law, ensuring the business remains compliant with current and emerging legislation, including the Employment Rights Act 2025. Support and coach managers through the full range of employee relations matters, including disciplinary and grievance processes, capability, absence management and performance improvement. Lead on complex ER case management, ensuring procedural fairness, proportionality and accurate documentation throughout. Engage with external parties, including legal counsel and ACAS, where required.Employee Lifecycle Management Issue offer letters and contracts of employment for new starters; set up and maintain personnel files, raise Oracle Fusion work items, and carry out right-to-work and ID verification checks. Coordinate employment references via the Recruitment Assistant, ensuring all pre-employment checks are completed in a timely and compliant manner. Manage all leaver processes: issue leaver letters, ensure personnel and electronic files are closed down appropriately, conduct or record exit interviews, and action any post-employment obligations. Produce contract amendment letters for changes to job title, location, working hours or terms; update Oracle Fusion and the payroll system accordingly. Produce all FTC, secondment and intern offer letters; proactively diarise end dates and manage renewals or terminations in a timely manner.Onboarding & Induction Design and coordinate a structured and engaging onboarding experience for all new hires, liaising with each department to secure induction schedules and sending joining information to new employees and their Line Managers. Deliver the HR component of the induction programme, ensuring new employees understand company policies, culture and ways of working from day one.Probation & Performance Management Manage the full probation cycle for all new employees: diarise review dates, issue review communications to Line Managers, manage extensions, and issue confirmation or extension letters accordingly. Support managers in identifying and addressing performance concerns, providing clear guidance on informal and formal processes. Assist with the coordination of the annual performance review cycle where required.HR Systems & Data Maintain Oracle Fusion and Bright HR with all employment changes in real time, including new hires, leavers, job changes and contractual amendments. Act as a superuser for both platforms, ensuring data integrity across HR and payroll. Generate HR management information and reporting as required, using people data to inform decision-making. Ensure GDPR compliance across all HR data management activity.Policy, Compliance & Process Improvement Review, maintain and update HR policies and procedures to reflect current employment legislation and best practice. Identify and implement process improvements across HR operations to increase efficiency and improve the employee experience. Support any change management, restructuring or TUPE activity as required.About You You will be an experienced HR Generalist, HR Manager or HR Business Partner who is equally at home advising senior stakeholders and getting hands-on with day-to-day HR operations. You will be used to working at pace in a standalone capacity, can quickly build credibility with leadership, and bring calm authority to a busy HR function. Essential CIPD qualified (Level 5 minimum; Level 7 preferred). Proven experience in a generalist HR role at Manager, Generalist or HRBP level, ideally including previous interim or contract assignments. Strong, broad HR background covering the full employee lifecycle - ideally within a retail, multi-site or consumer-facing environment. Solid knowledge of UK employment law and HR best practice, including current developments under the Employment Rights Act 2025. Demonstrable experience managing complex ER cases independently. Confident and credible communicator, able to advise and influence at MD and senior leadership level. Experienced with HRIS platforms; Oracle Fusion experience highly advantageous. Immediately available or on a notice period of no more than one week.Desirable Familiarity with Bright HR. Experience supporting organisational change, including restructures or transitions. Exposure to global or internationally complex organisations.How to Apply To register your interest in this interim opportunity, please submit your CV in confidence. Shortlisted candidates will be contacted promptly. For a confidential discussion, please contact our team directly

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

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