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Training and quality manager jobs in London - Page 4Create job alerts

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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £13–£14 hourly
    Part-time
    New Cross, Lewisham

    As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: - Greet customers with a warm and friendly demeanor. - Take orders accurately and efficiently, ensuring special requests are noted. - Maintain a clean and organized front of house area, including dining and service areas. - Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. - Handle customer payments and transactions with precision. - Uphold excellent customer service standards and address customer concerns professionally. - Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: - Ensure food safety and sanitation standards are met at all times. - Maintain kitchen equipment and utensils in good working condition. - Assist in inventory management and restocking supplies as needed. - Work closely with the kitchen team to coordinate orders efficiently. Qualifications: - Minimum of 3 years of experience in both front of house and kitchen roles. - Demonstrated ability to multitask in a fast-paced environment. - Excellent communication and interpersonal skills. - Strong attention to detail in both food preparation and customer service. - Knowledge of food safety and hygiene practices. - Ability to stand for extended periods and lift moderately heavy objects. - A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience

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  • Kitchen Team Member
    Kitchen Team Member
    2 months ago
    £12.21–£13.45 hourly
    Full-time
    London

    The Kitchen Lead is pivotal in ensuring the smooth operation of our kitchen. You will supervise and coordinate the kitchen activities, leading by example to deliver excellent food service every day. Key Responsibilities • Lead the kitchen team during preparation and service times., • Ensure that food quality, presentation, and consistency meet our high standards., • Manage food safety, hygiene, and HACCP compliance consistently., • Oversee stock levels, manage ordering, and coordinate supplier deliveries., • Control food costs, manage portions, and minimize wastage., • Maintain excellent cleanliness and organization in the kitchen., • Coordinate closely with front-of-house staff to ensure smooth service flow., • Ensure timely delivery of all orders, including those for third-party delivery platforms., • Train, support, and guide kitchen team members., • Resolve kitchen issues calmly and professionally during service., • Provide clear handovers, daily summaries, and updates to management. What We’re Looking For • Confidence in leading a small kitchen team in a fast-paced environment., • Strong knowledge of food safety, hygiene, and kitchen standards., • Organized, proactive, and able to remain calm under pressure., • Passionate about fresh food and operational excellence., • Positive, can-do attitude, with strong communication skills., • Flexible availability, with the ability to work rotating shifts from Monday to Sunday.

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  • Site Manager
    Site Manager
    2 months ago
    £34000–£35000 yearly
    Full-time
    Hendon Central, Barnet

    Site Manager – owner led, multifaceted family business – once in a lifetime opportunity! 35,000pa 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Site Manager, you will be supporting and working alongside the owners to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Guided recruitment, training and development of all team members to reach their full potential., • Monitor financial performance, including sales, costs, and budgets., • Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: • Management experience within counter service / QSR sites., • A love and understanding of what it takes to serve the community through your business, • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment, • A calm, kind and genuine person. What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠A supportive and caring work environment. -⁠ ⁠Opportunities for professional growth and development.

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  • Dental Practice Manager
    Dental Practice Manager
    2 months ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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  • Solicitor
    Solicitor
    2 months ago
    Full-time
    London

    Join our team at Bloomingdale Solicitors, a distinguished law firm dedicated to excellence and client satisfaction. We foster a supportive environment where personal and professional development is a priority. As a newly qualified solicitor, you will have the opportunity to collaborate with experienced professionals and make a significant impact in various practice areas. Role Overview We are searching for a motivated and talented newly qualified solicitor to join our dynamic team. This role is perfect for those who have recently completed their legal training and are eager to advance their careers in a fast-paced legal environment. Your responsibilities will include advising clients, managing cases, and striving for successful client outcomes. Key Responsibilities • Provide high-quality legal advice across various sectors., • Manage a caseload of diverse legal matters with professionalism and efficiency., • Conduct legal research and draft documents, including contracts, memos, and briefs., • Collaborate with senior solicitors and partners in case strategy and development., • Maintain relationships with clients, ensuring clear and effective communication., • Participate in business development and marketing initiatives as needed. Qualifications • Recently qualified solicitor (0-3 years PQE) in England and Wales., • Strong academic background in law with relevant training contract experience., • Excellent communication, negotiation, and interpersonal skills., • Ability to work independently as well as part of a team., • A proactive and client-focused approach to legal practice. What We Offer • A competitive salary with a robust benefits package., • Opportunities for professional development and career progression., • A collaborative and inclusive workplace culture., • Work-life balance initiatives and flexible working arrangements., • Access to mentorship programs with experienced solicitors. How to Apply If you are passionate about starting your legal career with a reputable firm and making your mark in the legal industry, we want to hear from you! Applications will be considered on a rolling basis. Job Type: Full-time Schedule: Monday to Friday Work Location: In person

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  • Barista / Kitchen Assistant (Italian Speaker)
    Barista / Kitchen Assistant (Italian Speaker)
    2 months ago
    £13.5–£15.5 hourly
    Full-time
    London

    We’re an independent Italian café and restaurant looking for a talented, adaptable individual to join our team as a Barista & Kitchen Assistant/Chef (Italian Speaker). This versatile role requires someone who can seamlessly switch between preparing high-quality coffee and assisting in the kitchen, depending on the day’s demands. About the Role Hours: Monday to Friday, with an early start and early finish (no late nights and weekends off!). Responsibilities: • Prepare and serve coffee, teas, and other beverages to a high standard., • Assist in the kitchen with food preparation and cooking as needed., • Maintain cleanliness and hygiene standards in both café and kitchen areas., • Adapt to the needs of the day, whether working on the coffee machine or helping with kitchen tasks., • Support stock management (receiving deliveries, restocking supplies)., • Ensure excellent customer service and a welcoming atmosphere at all times. What We’re Looking For • Previous experience as a barista, kitchen assistant, or chef (training will also be provided)., • A love for Italian cuisine and passion for delivering excellent service., • Flexibility and willingness to adapt to different tasks and responsibilities., • Strong attention to detail and commitment to high standards of quality., • A reliable, team-oriented individual who thrives in a small, dynamic environment., • Good communication skills and a proactive attitude., • Italian speaker (mandatory) Why Join Us? • Career growth potential – possibility to progress into a Shop Manager role., • Opportunity to develop your skills in a supportive environment., • Be part of a friendly, close-knit team., • High work/life balance - Enjoy a stable weekday schedule with no weekend shifts., • Work in an authentic Italian café and restaurant with a loyal customer base.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    2 months ago
    £32000–£38000 yearly
    Full-time
    London

    La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    2 months ago
    £15 hourly
    Full-time
    London

    Head Waiter/Waitress – Full-Time & Flexible – Fine Dining Spring Restaurant, Somerset House Spring is an elegant, ingredient-led, independent restaurant located within the iconic Somerset House. With a strong focus on seasonality, sustainability, and thoughtful hospitality, we are proud to be listed in CODE’s Top 25 Happiest Places to Work. We are looking for an experienced Head Waiter / Head Waitress to support the management team and lead service on the floor with confidence, warmth, and attention to detail. About You • Previous experience as a Head Waiter or Senior Waiter in a high-quality restaurant, • Calm, professional, and naturally hospitable, • Confident leading a section and supporting junior team members, • Detail-oriented with strong service standards, • A positive, collaborative team player The Role • Leading sections during lunch and dinner service, • Supporting daily operations and maintaining service standards, • Acting as a point of contact for guests and the wider team, • Full-time role with flexibility across daytime, evening, and weekend shifts What We Offer • Competitive hourly pay (including house pay and service charge), • Flexible weekly rota (with Sundays and Mondays off most weeks), • 28 days holiday (full-time role), • Delicious staff meals on duty and uniform provided, • Paid training and development opportunities (including supplier visits), • £100 birthday gift voucher and £400 "Refer a Friend" bonus, • Fully equipped staff facilities with showers and individual lockers, • Staff discount scheme for the restaurant and Somerset House, • Perkbox benefits: exclusive discounts, wellness resources, and lifestyle perks, • Employee Assistance Programme and Medicash Healthcare Plan after probation If you take pride in delivering warm, professional service and enjoy working in a beautiful, values-led restaurant, we would love to hear from you!

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  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    2 months ago
    Full-time
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

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