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Job Title: Business Analyst Location: Gaydon, Warwick (Hybrid) Rate: £34.75ph via an Umbrella Company (Inside IR35) or £25.90ph PAYE Employment Type: Contract (6 months) Hours: Standard 40 Hours Per Week Reference: J36369235 Purpose of the Role Support the successful integration of four CEX teams into a unified operating model by delivering robust process mapping to clarify responsibilities and new ways of working and support the effective delivery of work in the new org. Key Responsibilities • Lead end-to-end process mapping across CEX functions and adjacent teams (e.g., Regions/Markets, other Commercial and Enterprise teams), • Collaborate with CEX Unity Project leads to build a process inventory and define and document current and future state processes in AIRS ( business process management tool), • Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs., • Identify duplication, inefficiencies, and improvement opportunities., • Clarify responsibilities and accountabilities for tasks, activities, sign-offs and decisions within each process., • Identify and document hand-offs and interactions between teams across processes., • Support the development of RACI documents, operating model artefacts, and change impact assessments., • Contribute to the detailed organisation design and transition planning for CEX Unity., • Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery. Skills & Experience • Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart)., • Workshop facilitation., • Strong stakeholder engagement skills, with the ability to navigate complex matrix environments., • Delivery-focused mindset with experience in transformation programmes., • Comfortable working in ambiguous and evolving environments. 1. End-to-End Process Mapping I have personally led end-to-end process mapping across multiple teams or functions (not only supported), using tools such as Visio, Lucidchart, or a BPM tool. Must be TRUE to progress. 2. Current-State & Future-State Design I have defined both current-state and future-state processes as part of an organisation design or transformation programme. Must be TRUE to progress. 3. Complex Stakeholder Engagement I have engaged in and facilitated workshops with stakeholders across multiple regions, brands, or functions to validate process designs. Must be TRUE to progress. 4. Governance, RACI & Handoffs I have created RACIs or similar governance artefacts and mapped cross-team handoffs to clarify responsibilities and decision points. Must be TRUE to progress. Additional Information: This role is INSIDE IR35

This role sits within the Propulsion BEV Domain supporting vehicle testing activity across all our new Battery Electric Vehicle Platforms. It focusses on supporting the continual running of our prototype vehicle test fleet at a really exciting time in our development process. The team will carry out first level analysis on powertrain issues raised by vehicle owners for the powertrain and charging systems and ensure that the right teams are engaged in resolving issues and all learning is captured. Main functions/Key Performance Indicator • Carry out first level of analysis on issues raised by vehicle owners through log taking, • Ensure quality data is collected with a clear problem description, • Engage relevant teams in problem solving, • Support vehicle updates and prove out of issue resolution (e.g. flashing of software) Functional Teams to connect • Powertrain BEV Domain, • BEV Powerpack Test Team, • Propulsion Software Team, • Test Operations Team (EO), • Vehicle Engineering Team Your responsibilities: • Lead triage of powertrain & charging system issues identified on prototype vehicles, • Ensure quality data is captured and problem definition described and logged, • Lead issue resolution, where appropriate, to keep fleet running, • Assist in identifying appropriate ERA, ICA & PCA’s, • Liaise with testing teams to replicate issues on test rigs / vehicles., • Capture lessons learnt and ensure updates enacted on, as appropriate, across the vehicle fleet, • Manage relationships with key stakeholders, developing positive relationships and ensuring that information is shared from and to the domain as appropriate., • Undertake any other work as directed by their line manager in connection with their job as may be requested Your Profile Essential: • Eagerness to resolve issues at vehicle level., • Understanding of the architecture and function of a BEV propulsion system, • Technical Expertise and experience of testing a high voltage component or system, • Data analysis and reporting of test data (using INCA or equivalent), • Natural problem solver with a structured approach to problem solving in a technical environment., • The ability to validate, prepare and read engineering documents, • To be inquisitive – The ability to evaluate and appropriately challenge existing ideas, processes and ways of working to optimise how we work as a team, • A full UK driving license, • The ability to travel freely between Client's engineering sites and test partners (with opportunity for overseas travel) Desirable: • Excellent communication and interpersonal skills, with strong influencing and engagement skills. Essential: • Degree qualified or equivalent experience preferred., • Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Continually working hard to deliver a modern luxury experience to earn and keep our customers’ trust and loyalty. Embracing differences, being empathetic, welcoming challenges together empowering each other to deliver., • Building trust by speaking openly and honestly, listening attentively, and treating others respectfully. Taking initiative and using failure as an opportunity to learn. We develop by giving + seeking honest feedback. Making a difference through our results. We innovate and never lose sight of what we want to achieve., • An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment., • An individual with the capability to combine a short term, pragmatic focus with medium term planning, • A resilient and enthusiastic individual who responds constructively to new ideas and inputs., • A good communicator with the ability to communicate complex ideas, • A effective team player, actively develops and supports team members, • A calm and clear thinker, • Desire to grow and learn. Desirable: • An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Change & Communications Analyst – CEX Unity. Support the successful integration of four CEX teams by delivering clear, timely, and engaging change communications, supporting the people transition through structured change management activities, and driving the embedding and adoption of new ways of

Proficient in Unity and C#, you will bring a sophisticated understanding of architectural patterns and methodologies to an Agile environment where rapid iteration and technical excellence go hand‑in‑hand. At Pixel Toys we are proud of the progressive, inclusive, and collaborative working environ

Join us as a Senior Unity Programmer at Pixel Toys, and join our dynamic team at a high‑stakes stage of development, tasked with pushing the visual and technical boundaries of the latest mobile and tablet hardware. Your mastery of Unity and C# is complemented by a deep understanding of architectur

At Pixel Toys we are proud of the progressive, inclusive, and collaborative working environment we have created; a place where everyone has the opportunity to be themselves and is welcomed and valued for who they are and what they contribute. Your day-to-day will involve implementing, fixing, and op

This contract role supports communication for the integration of CEX teams, focusing on change management.

Candidates should possess strong proficiency in Unity and C#, alongside a deep understanding of architectural patterns.

You will be responsible for developing sophisticated client-side systems using Unity and optimizing performance. This role requires proficiency in Unity C# and a solid understanding of coding standards.

Business Analyst (CEX Unity Programme) Reference: (phone number removed) Umbrella Rate: £34.91/hr (inside IR35) Step into an exciting opportunity to make a real impact as a Business Analyst (CEX Unity Programme). This role offers the chance to be part of a transformative project, driving forward innovative solutions and shaping the future of customer experience. You’ll work in a dynamic environment, collaborating with diverse teams and stakeholders to deliver meaningful change. With a competitive umbrella rate of £34.91/hr (inside IR35) and the chance to work on-site at Gaydon, this position promises professional growth and the satisfaction of contributing to a truly impactful programme. What You Will Do: Lead end-to-end process mapping across customer experience (CEX) functions and adjacent teams, ensuring clarity and efficiency. Collaborate with project leads to build a comprehensive process inventory and document current and future state processes using AIRS, the company’s business process management tool. Engage with stakeholders across regions, brands, and functions to gather insights, validate process designs, and identify opportunities for improvement. Define responsibilities and accountabilities for tasks, activities, sign-offs, and decisions within each process, ensuring seamless hand-offs between teams. Support the development of governance artefacts, such as RACI documents, operating model frameworks, and change impact assessments. Contribute to the detailed organisation design and transition planning for the CEX Unity Programme, working closely with programme managers, project managers, and change specialists. What You Will Bring: Proven experience leading end-to-end process mapping across multiple teams or functions, using tools such as Visio, Lucidchart, or BPM platforms. Expertise in designing both current-state and future-state processes, particularly within organisation design or transformation programmes. Strong stakeholder engagement skills, with the ability to facilitate workshops with stakeholders across multiple regions, brands or functions to validate process designs. Experience in creating RACI or similar governance artefacts, mapping cross-team handoffs to clarify responsibilities and decision points. A delivery-focused mindset with a collaborative and proactive approach, comfortable managing multiple priorities in evolving environments. In this role, you’ll play a key part in the company’s mission to unify its customer experience teams into a streamlined operating model. By driving process improvements, clarifying responsibilities, and enhancing collaboration, you’ll help ensure the company continues to deliver exceptional results. Your contributions will support the organisation’s long-term goals and values, fostering innovation and efficiency. Location: This role is based on-site at Gaydon, a hub of innovation and collaboration within the automotive sector. Interested? Don’t miss out on this fantastic opportunity to make a difference. Apply now to join the CEX Unity Programme as a Business Analyst and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included