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Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: To deliver exceptional administrative support to our account management teams and customers by overseeing specific tasks, ensuring timely completion, and adhering to established processes to achieve operational excellence and efficiency. To drive annual growth in revenue by identifying upsell opportunities, overseeing the entire renewals process and assisting internal teams in meeting or exceeding targets. KEY RESPONSIBILITIES: • Manage Renewals Process: Oversee the end-to-end renewals process for vendor products, ensuring timely and accurate completion., • Identify Upsell Opportunities: Proactively seek and capitalise on opportunities to upsell additional vendor products and services to existing customers., • Support Internal Teams: Collaborate with internal teams to help them achieve and exceed their sales targets., • Administrative Support: Provide high-level administrative support to account management teams, ensuring all vendor-related tasks are handled efficiently., • Customer Support: Assist customers with their vendor-related enquiries and issues, ensuring a high level of customer satisfaction., • Process Adherence: Ensure all processes are followed correctly to maintain operational excellence and efficiency., • Reporting and Documentation: Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions., • Continuous Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. INDIVIDUAL RESPONSIBILITIES: • Be the primary point of contact for incoming queries and requests from customers and internal departments, ensuring responses are provided within our standard 4-hour SLA., • Generate, monitor, and follow up on all quotations, and manage customer notifications for all contractual renewals., • Ensure accurate processing of all orders and invoicing in accordance with operational procedures., • Advise customers on licensing procedures and discuss purchasing options., • Register deals for qualifying opportunities and understand how to maximise gross profit., • Train customers and new starters on vendor portals and manage these., • Provide team coverage as needed., • Attend training sessions, webinars, and annual review meetings with Adobe., • Generate additional business opportunities through strong customer relationships., • Inform the Sales team of any changes in procedures, pricing, and promotions., • Act as the central contact point for internal teams, including Accounts, Purchasing, and Sales., • Update internal systems to ensure compliance and notification about agreement expirations, • Serve as the escalation point., • Collaborate with the internal vendor BDM to identify and record upsell opportunities., • Upload accurate price lists promptly, • Maintain a strong relationship with the Vendor Partner Account Manager through regular communication., • Support team members during busy periods and assist with training. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: • Minimum GCSEs (A-C) English & Mathematics - DESIRABLE Other Requirements: • Good understanding of IT (specifically software) and Business IT challenges - DESIRABLE, • Interest in acquiring further knowledge to help progression within the role - DESRIABLE CORE COMPETENCIES & SKILLS • Highly organised with exceptional time management skills., • Precision and attention to detail are crucial, • Performs well under pressure and meets deadlines effectively., • Outstanding verbal and written communication skills, essential for customer service and client interactions., • Self-driven and capable of taking responsibility., • Strong commercial insight with the ability to shape and drive business outcomes for positive results., • Collaborative team player, • Tenacious and quick to learn, • Adaptable and forward thinking

An exciting opportunity has arisen for an Enterprise Portfolio & Vendor Manager to join a forward-thinking company that values innovation and excellence. The role of Enterprise Portfolio & Vendor Manager is pivotal in ensuring that all software applications run smoothly and meet organisation

Project Manager – Network Security | Up to £100,000 + Package | UK Remote. As a Project Manager, you will be responsible for delivering complex security projects on time, within scope, and within budget. Demonstrable experience as a Project Manager in IT / Network Security projects.

Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes ass

As an Enterprise Portfolio & Vendor Manager, the successful candidate will be responsible for managing the application portfolio, engaging with stakeholders, and ensuring compliance with organisational policies. An exciting opportunity has arisen for an Enterprise Portfolio & Vendor Manager to join

The Vendor Manager will assist the Head of Vendor Alliances in developing new vendors, cultivating and maintaining strong relationships with our network of vendors. There will be a requirement to support the internal teams with organising training, customer projects, data analysis and customer/vendo

Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Working closely with the Executive teams and Operations Manager to ensure safe products. Completing Supplier Audits liaising with the Purchasing Manager to ensure the

Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

The purpose of the Relationship Manager is to build and maintain excellent relationships with key vendor partners to deliver exceptional service while maximizing volumes and profitability. Our client is the UK arm of a leading European financial services institution looking for a Relationship Manage

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Clinical Trial Vendor Manager - Novartis Dedicated (home-based anywhere in Europe). Get notified about new Vendor Manager jobs in. As a skilled Procurement & Vendor Manager, you will help establish and shape the procurement function from the ground up for Shielded Technologies.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Knowledge of the agricultural, construction and commercial vehicle finance markets will be of advantage, or Account Manager experience within a Motor Finance lender; previous experience in the captive vendor or motor finance environment. We are recruiting an Area Sales Manager to work with our clien

Holiday Home Sales Executive - Lancashire.Join our team at Marton Mere holiday park located on the within reaching distance of what is probably the UK's most famous coastal town - brilliant Blackpool.Mythop Road, Blackpool, Lancashire FY4 4XN GBR.Industry leading base salary, plus commission - OTE 5

Could you embrace the challenge of being an Associate Account Manager (internal title: Brand Specialist) at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as

Are you a passionate and supportive Operations Manager within Independent Education who has a passion for providing a 5* service to all your clients, whilst also increasing sales and looking after the bottom line? If so, then I want to hear from you. I am currently recruiting an Operations Manager a

Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, bu

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Are you an experienced Vendor Manager looking for a busy and varied role that allows you to utilise your relationship management and networking skills? If so, apply now as we are looking for a Vendor Manager to join our UK Cargo team at our Gatwick office on a hybrid model. The role of the Vendor Ma

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

We are seeking a proactive and commercially astute Contact Centre Vendor Manager to take ownership of our outsourced contact centre partnerships. Monitor vendor performance against contractual SLAs, KPIs, and compliance requirements. Act as the escalation point for vendor-related issues and work cro

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Global Clinical Project Manager - Vendor Management Expert - Single Sponsor (Novartis). Global Clinical Project Manager - Vendor Management Expert. Global Clinical Project Manager - Vendor Management Expert.

Account Manager - Data Centre Solutions - Slough/Northolt. Purpose of the Account Manager. The primary purpose of Account Manager is to deliver 24/7/365 100% reliability and availability of critical.

Business Development Manager - Vendor Finance. Siemens Financial Services are looking for an expert Business Development Manager to join our Vendor Finance team. This is a pro-active new business role with success achieved via development of new relationships with manufacturers, distributors, and ve

Oversee all vendor relationships. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Operations Manager to join the team located in Heathrow. Lead by example in all supply partner relationships, ensuring all team

Working as a Senior Clinical Vendor Manager at Parexel FSP offers tremendous long-term job security and prospects. Manages interface with vendors in cooperation with vendor partner functions. Contributes to the development of vendor contract amendments.

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Act as relationship manager for existing and new, vendor and customer relationships as appropriate to the channel.

Please inform your line manager if you wish to apply for this role.

Working for a security vendor, you’ll be responsible for supporting the Head of SecOps in overseeing the company’s Security Operations activity, improving and challenging existing processes and procedures in a very agile and fast moving information security environment.

Work alongside the Manager and staff team to ensure that the philosophy behind the home is fulfilled as well as raising any concerns to the Registered Manager accordingly.

The role of the Vendor Manager is to oversee and develop the relationships with various vendors that supply services to Air Partner globally. Air Partner cargo teams globally and will involve creating process documentation, team training, managing the global vendor network and sales/business develop

Qualified Trainee Mortgage and Protection Advisor to join them in Acocks Green.We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working

As a Vendor Marketing Manager, your primary focus will be planning, delivering and optimising multi-channel marketing campaigns for key vendors – including our geolocation partners – across Europe and North America. To apply for this Vendor Marketing Manager job, please click the button below an

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Delivery Driver – Our client is still recruiting in Norwich and Peterborough!.Our client is recruiting Delivery Drivers in Norwich.As part of our client’s team, you will be assigned to some of the biggest name brands in the world.Why should you work for our client?.Your daily 9-hour shif

At Connells Group, we pride ourselves on offering exceptional customer experiences as we help people navigate the property market.Our team is the heart of our success, and we’re looking for a friendly, professional Customer Service Advisors to join our vibrant team in our Contact Centre in Dunstab

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Work alongside the Manager and staff team to ensure that the philosophy behind the home is fulfilled as well as raising any concerns to the Registered Manager accordingly.

Please inform your line manager if you wish to apply for this role.

As Business Operations Manager, you will be responsible for ensuring our internal processes run smoothly and that our clients consistently receive exceptional service. Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South L

Regular supervision/appraisal with your Case Manager / team leader and ongoing support from the wider team and therapists.

The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an A

Sales & Lead Generation Executive.Location: Reading, Berkshire – Office Based.Since 1999, our client has been helping organisations across the UK connect better with cutting-edge audio-visual (AV) solutions.They provide reliable, cost-effective AV systems for collaboration, presentation, a

The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. CBRE Global W

Residential Sales Manager – Estate Agent. What's in it for you as our Residential Sales Manager?. Skills and experience required to be a successful Residential Sales Manager.