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About the Company At Hiperdist, we help businesses grow by combining smart distribution with strong partnerships and a people-first approach. We are a fast-growing technology distributor that values collaboration, integrity, and innovation. About the Role As a Customer Success Manager (CSM) for Cisco, you will act as a strategic advisor to our partners, driving adoption, value realization, and long-term growth across the Cisco portfolio. You will own the post-sales lifecycle, partnering closely with Sales, Presales, and Renewals teams to ensure customers achieve measurable outcomes and expand their engagement with Cisco solutions. This is a high-impact, partner-facing role requiring fluency in English and French. Qualifications & Experience • 3 years of experience in Customer Success, Account Management, or Partner Management within IT distribution, vendor, or channel ecosystems., • Strong experience working with Cisco technologies (e.g., Networking, Security, Collaboration, or SaaS solutions)., • Proven ability to drive adoption, retention, and revenue growth in a B2B environment., • Experience managing partner or channel relationships is highly preferred., • Demonstrated success in owning commercial targets (renewals, expansion, or revenue growth)., • Strong understanding of customer lifecycle management and success methodologies., • Experience with CX tools and platforms (e.g., Cisco Success Hub, Lifecycle Advantage, PXP, PX Cloud, or similar)., • Excellent stakeholder management and communication skills, with the ability to influence at all levels., • Fluency in French and English., • Relevant Cisco certifications (e.g., CCNA, Customer Success Manager certification) are a strong advantage. Key Responsibilities • Own the post-sales customer journey, aligning solutions to partner success plans., • Drive adoption plans and usage milestones using Cisco Lifecycle Advantage tools., • Conduct regular Business Reviews (QBRs) with partners to highlight value, insights, and upsell opportunities., • Collaborate with Sales, Presales, and Renewals to ensure seamless handoffs and co-execution of lifecycle motions., • Identify expansion and cross-sell opportunities and trigger upsell motions., • Track partner health scores, usage analytics, and adoption KPIs via CX tools and platforms (e.g., Success Hub, PXP, PX Cloud)., • Capture and report on use cases, success stories, and feedback loops. How Success Is Measured • Time-to-Onboard: ≤ 30 days from handover, • Adoption Rate: ≥ 80% for key software licenses within 6 months, • Time to First Value (TTFV): ≤ 30 days post-purchase, • Net Promoter Score (NPS): ≥ 50, • Customer Health Score Improvement: Minimum 20% improvement over 6 months, • Partner Engagements: 4+ strategic QBRs per quarter per region, • Expansion Opportunities Identified: At least 1 per account per quarter per region, • Lifecycle Touchpoints Completed: 100% per assigned customer, • Churn Rate: ≤ 5% What We Offer • Competitive compensation package, negotiable and aligned with local market norms., • A progression path to Senior Management at Group level., • A collaborative, fast-paced environment where your impact is visible and valued. Equal Opportunity Employer Hiperdist is committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, identity, or experience.

Ignition Technology in Farnborough is looking for a Vendor Marketing Manager to develop go-to-market strategies for innovative vendors. This role involves building campaigns, managing vendor relationships, and utilizing tools like HubSpot and Salesforce for marketing automation.

Ignition Technology Ltd seeks a dynamic Vendor Marketing Manager to develop and execute go-to-market strategies for innovative vendors in a hybrid working environment. The role includes overseeing B2B marketing campaigns and managing vendor relationships and marketing development funds. Ideal candid

Own end to end GTM plans for innovation vendors entering or scaling within the ecosystem. Act as the primary marketing contact for assigned vendors, ensuring alignment on strategy, approvals, and performance reporting. Develop repeatable “campaign-in-a-box” toolkits for vendors and partners.

As the Vendor Marketing Manager, your key responsibilities include: Define positioning, messaging, and target audiences* Design and execute launch campaigns that create awareness and

Senior Vendor Manager / Channel Sales Manager (Nitro). We’re looking for a commercially driven Senior Vendor Growth Manager to take ownership of a key strategic vendors, Nitro, within a technology company with a focus on software covering the enterprise, cloud and consumer markets. Own and deliver

As a Core member of the Clinical Trial Team (CTT) you will independently manage all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards, you will be accountable for vendor service delivery at study level a

Senior Vendor Manager / Channel Sales Manager. We’re looking for a commercially driven Senior Vendor Growth Manager to take ownership of one of our key strategic software vendors. Lead partner training and enablement sessions, positioning the vendor’s value proposition effectively.

The National Energy System Operator is seeking a Delivery Manager based in Wokingham, responsible for leading delivery governance within the Balancing Transformation Programme.

Amazon is looking for a talented Vendor Manager/ Buyer with a background in buying/vendor management or account development to join our Amazon Fresh business. The Vendor Manager will have responsibility for product selection and vendor management. Amazon Fresh is looking for an exceptionally motivat

Parexel are currently recruiting for an experienced Central Labs Project Manager to immediately join one of our key sponsors in Europe, based in the UK you will be working on global studies. You will work closely with project managers (central and/or specialty labs) and lend expertise to clinical tr

Northern Data Group is looking for a Vendor Manager to oversee strategic supplier relationships and ensure reliable service delivery. You will leverage over 10 years of experience in vendor management, focusing on data center operations and IT infrastructure. Your role includes monitoring vendor per

SS&C Technologies is seeking a Vendor Manager to oversee key vendor relationships, ensuring effective service delivery and compliance with contractual obligations. This role involves managing vendor performance, monitoring budgets, and facilitating regular governance meetings.

A boutique pan-european distributor based in London is seeking a Senior Vendor Manager to drive revenue growth by acquiring new partnerships.

A leading technology and services provider in Greater London is seeking a Partner Manager to oversee vendor relationships, negotiate contracts, and ensure compliance.

Mintel is seeking a Vendor Manager to oversee vendor partnerships and enhance the vendor management program from their London Headquarters. In this hybrid role, you'll improve vendor relationships, manage procurement workflows, negotiate contracts, and produce insightful management reports. The idea

A global healthcare company is seeking an experienced M&A Project Manager to oversee end-to-end integration and divestiture initiatives. The role focuses on Transition Services Agreements and managing vendor transitions.

Amazon is seeking a talented Vendor Manager/Buyer for its Fresh business in Manchester, NH.

A staffing solutions provider is seeking a Programme Manager to oversee the Programme Office in support of Workforce Management Solutions.

The Vendor Manager is responsible for overseeing key third‑party vendor relationships to ensure services are delivered effectively, contractual obligations are met, and vendor performance supports the organization’s operational and financial objectives. The Vendor Manager acts as the central poi

Reporting to the CEO as a Senior Vendor Manager, your primary responsibilities will be to acquire new partnerships to drive new revenue for the company. Minimum 5 years of experience in business development, vendor manager role or buyer role.

MCR Property Group is looking for a Supply Chain Manager based in Manchester.

Global Clinical Project Manager - Vendor Management Expert. Global Clinical Project Manager - Vendor Management Expert – Single Sponsor. Global Clinical Project Manager - Vendor Management Expert.

Chartereastdulwich is seeking an IT Manager to oversee IT asset management, manage a Trust-wide managed service provider contract, and ensure the security and reliability of digital systems across nine schools.

The National Energy System Operator is seeking an Engineering Manager to lead engineering practices within the Balancing Transformation programme. The ideal candidate will provide technical leadership across multi-vendor teams, ensuring high-quality product delivery.

A leading clinical research organization in the UK is seeking an experienced Central Labs Project Manager to oversee critical aspects of clinical trials, including sample management and compliance with protocols. The ideal candidate will have 6-8 years of experience in clinical research, particularl

As Vendor Account Manager, you will report into the UK Sales Manager and develop vendor relationships and business in your region. Manage assigned vendor relationships and develop incremental business opportunities. Vendor or asset finance experience essential.

Manages interface with vendors in cooperation with vendor partner functions. Partners with Vendor Program Strategy Director organization to implement the defined program level vendor strategies successfully at both a program and trial level. Manages vendor service excellence at study level, ensures

Produce timely forecasts to the [Vendor] Business Manager and/or Alliances Director. With 4 UK offices based in London, Woking, South Cerney and Fareham, we take pride in providing unrivalled support and value for our vendor and reseller partner communities. This role provides the opportunity to str

The Vendor Manager is responsible for the oversight of Mintel’s vendor partners, as well as continuing to develop our vendor management program. Knowledgeable in Vendor Management: You have significant experience with vendor management, project management or business development. This role is idea

We have a rare opportunity for the asset finance arm of a global equipment manufacturer who are looking for a sales leader to run a team of field based Territory Managers across the North of England and Scotland.

Principal Data Vendor Partner Manager page is loaded## Principal Data Vendor Partner Managerlocations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-209227WHAT MAKES US, USJoin some of the most innovative thinkers in FinTech as we lead the evolution of finan

Professional Tenacity:** You possess 10+ years of experience in vendor management, procurement, or supplier management.

Myn is seeking a Senior Vendor Manager in Greater London to drive revenue through strategic vendor management, specifically with Nitro. The position offers a dynamic work environment with opportunities for progression and working with leading software vendors.

A global financial services organization is seeking a Procurement & Vendor Senior Professional in London. This key role involves leading the procurement lifecycle, managing vendor contracts, and optimizing processes.

Northern Data AG is looking for an experienced professional to enhance vendor management and procurement for data center operations.

You will proactively manage vendor-related risks and potential issues and implement global vendor strategy. As a Core member of the Clinical Trial Team (CTT) you will independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, qual

A leading financial solutions provider in the UK is seeking a Vendor Account Manager to develop vendor relationships and support sales strategy. This position entails managing vendor partnerships, maximizing sales opportunities, and collaborating with the credit team.

Single Sponsor Clinical Trial Manager in London to oversee vendor and CRO relationships and ensure compliance with Good Clinical Practice (GCP).

A leading technology distributor in Bracknell is seeking a Business Development Manager to enhance vendor partnerships and drive market growth.

We are looking for a Vendor Manager to manage our strategic supplier ecosystem as we continue our global expansion. You will monitor vendor performance, resolve issues, and identify opportunities to improve quality and optimise supply chain operations. You will lead the negotiation of high-value, co

A global e-commerce leader is seeking a talented Vendor Manager in Greater London.

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. We'll look to you to support care ho

Candidates with the experience or relevant job titles of: Engineering Operations Manager, Technical Operations Manager, Service Delivery Manager, Regional Service Manager, Technical Services Manager, Building Services Manager, Technical Supervisor may also be considered for this role. To be consider

The Operations Manager will work across the organisation providing governance, compliance, trials and business coordination support.

Experience as an Area Manager or Operations Manager in contract or retail catering,. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:. Support Chef Managers with recruitment, HR, and day-to-day operations.