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PMO Lead – Front Office Systems Office Location: New Malden This role will be based in our New Malden Office and benefit from our hybrid working arrangements. There will be occasional travel to other UK Offices and a requirement to work across different time zones. Role Objectives Hays are seeking a proactive, methodical and detail-focused individual to join their Front Office Applications team as a PMO Lead within the global Digital and Technology group. This role plays a key part in supporting the successful delivery of technology programmes by ensuring consistent adoption of project standards and accurate reporting. The role acts a bridge between FO Delivery teams, the central Portfolio function and strategic programmes.This will be a central role within an organisation undergoing significant digital change. The role would suit an individual who can work with ambiguity, is solution-focussed, and keen to gain exposure to a large-scale technology transformation. The ideal candidate will be comfortable working across a complex portfolio of Technology initiatives— not leading them, but ensuring they are delivered in line with agreed frameworks and governance. This role includes line management of a junior office manager and requires strong collaboration with internal stakeholders and external partners Key Result Areas: • Support governance by maintaining project standards, reporting cycles, and documentation quality across all active initiatives., • Coordinate FO project planning and tracking, ensuring schedules, budgets, and dependencies are well defined and maintained in agreed PM tools/templates., • Consolidate and report portfolio performance — supporting the production of dashboards, variance analysis, and highlighting key risks and issues for leadership review., • Facilitate stage gate and governance reviews, ensuring consistent compliance with delivery frameworks and escalation protocols., • Provide guidance to project managers on methodology, templates, and best practice in planning, risk management, and benefits tracking., • Monitor resource utilisation and capacity, helping align project demand with available delivery capability., • Work with finance and delivery leads to support forecasting, cost tracking, and benefit realisation reporting., • Identify and drive process improvements within the PMO to enhance efficiency, consistency, and transparency., • Maintain RAID logs and change control registers, ensuring accurate and auditable records across all programmes., • Prepare exec-ready reports and updates and work with senior stakeholders to ensure visibility of project health, support prioritisation decisions, and enable informed executive oversight. Candidate Requirements Behavioural Competencies: • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met.Able to cope well with pressure, deals constructively with setbacks. Technical Competencies and previous experience: • 5+ years’ experience in information technology and working within a delivery focused PMO function., • Agile and adaptable, can effectively manage change., • Highly proficient with excel, and PowerPoint., • Proven experience within a PMO function in a technology team., • Demonstrated track record of successful delivery oversight for system implementation, upgrades and integrations for large projects and small changes., • Experience of 3rd party vendor delivery of project services, • Excellent numeracy, communication and interpersonal skills., • Experience of working cross-culturally in a global What you will get in return This is a truly unique opportunity to work in the strategic function of the Hays group business and collaborate with senior leaders to help shape tomorrow together. In addition, Hays group offer: • Competitive compensation and reward package, • Stimulating and rewarding work at a time of significant organisational change., • An inclusive culture built on rewarding success and the opportunity to influence your future career path., • Flexible hybrid working patterns., • Broad range of employee wellbeing initiatives and benefits, • Community of internal support networks, • Paid volunteering day for all employees under our Working for Your Tomorrow Initiative Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits Overview The IT Project Manager will be responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross-functional teams—including software developers, network engineers, cybersecurity specialists, and business stakeholders—to ensure seamless project delivery. Key Responsibilities Project Planning & Execution • Define project scope, goals, and deliverables that support business objectives., • Develop detailed project plans, schedules, and budgets, including resource allocation and risk management., • Manage all phases of the project lifecycle—initiation, planning, execution, monitoring, and closure., • Track progress, manage dependencies, and ensure timely delivery of milestones. Technical Coordination • Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated., • Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades., • Coordinate vendor relationships and third-party integrations when applicable. Stakeholder & Communication Management • Serve as the key liaison between technical teams, business leaders, and end-users., • Communicate project status, risks, and issues through detailed reports and executive updates., • Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Risk, Quality & Compliance • Identify and mitigate project risks and issues proactively., • Ensure deliverables meet quality assurance standards and align with IT governance frameworks., • Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management • Lead and motivate project teams across technical disciplines., • Support Agile and DevOps principles to foster collaboration and continuous improvement., • Mentor junior project coordinators or business analysts when needed. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline., • Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects., • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies • Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC)., • Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana., • Experience with Agile, Scrum, or hybrid delivery methodologies., • Excellent communication, stakeholder management, and problem-solving skills., • Ability to balance technical depth with business understanding

IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits Overview The IT Project Manager will be responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross-functional teams—including software developers, network engineers, cybersecurity specialists, and business stakeholders—to ensure seamless project delivery. Key Responsibilities Project Planning & Execution • Define project scope, goals, and deliverables that support business objectives., • Develop detailed project plans, schedules, and budgets, including resource allocation and risk management., • Manage all phases of the project lifecycle—initiation, planning, execution, monitoring, and closure., • Track progress, manage dependencies, and ensure timely delivery of milestones. Technical Coordination • Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated., • Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades., • Coordinate vendor relationships and third-party integrations when applicable. Stakeholder & Communication Management • Serve as the key liaison between technical teams, business leaders, and end-users., • Communicate project status, risks, and issues through detailed reports and executive updates., • Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Risk, Quality & Compliance • Identify and mitigate project risks and issues proactively., • Ensure deliverables meet quality assurance standards and align with IT governance frameworks., • Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management • Lead and motivate project teams across technical disciplines., • Support Agile and DevOps principles to foster collaboration and continuous improvement., • Mentor junior project coordinators or business analysts when needed. Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline., • Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects., • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies • Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC)., • Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana., • Experience with Agile, Scrum, or hybrid delivery methodologies., • Excellent communication, stakeholder management, and problem-solving skills., • Ability to balance technical depth with business understanding

Conference and Events Sales Assistant Manager. As Conference and Events Assistant Sales Manager, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. Assist the Conference and Events Sales Manager to maximise conference and

We’re partnering with a leading global professional services firm undergoing a major IT transformation to find an experienced IT Service Delivery & Vendor Manager to join their Technology Services team. IT Service Delivery & Vendor Manager. This is a pivotal role ensuring world-class deliv

My leading technology client are looking for a talented and motivated Contact Centre Vendor Manager to support their rapid growth into strategically important new markets. If you are interested in this Contact Centre Vendor Manager position and meet the above requirements please apply immediately. E

Technical Account Manager – Network Security Vendor. Technical Account Manager (TAM). Technical Account Manager, Sales Engineer, or Customer Success Engineer role.

Lead contract negotiations and strategic sourcing initiatives with MDS vendors to secure optimal commercial terms and alignment with client objectives. Provide expert guidance on licensing, contract compliance, and best practices in vendor management. Deep understanding of sourcing tools, vendor man

If you are ready to take the next step in your career as a Senior Sales Director, Country Manager, we encourage you to apply today.

The key responsibilities of the role include;*** Facilitate meetings with assigned region vendor managers on all aspects of the TPRM program and consult on required templates/documents* Track, follow up, and monitor timely completion of the required TPRM documents by regional BU vendor managers* Con

The Vendor Manager will own and develop strategic relationships with key cybersecurity vendors across the EMEA region, ensuring alignment on go-to-market strategy, revenue growth, and long-term partnership success. Vendor Manager – Vendor Management. We are seeking a highly motivated Vendor Manage

Amazon is looking for a talented Vendor Manager/ Buyer with a background in buying/vendor management, category management or account development to join our Amazon Fresh business. The Vendor Manager will have responsibility for product selection and vendor management. Sr Vendor Manager, Books, UK -

The Global Vendor Marketing – Palo Alto Networks role is responsible for driving the global marketing strategy, execution, and vendor‑funded program performance for Palo Alto Networks, one of the company’s largest and most strategic vendors. Proven track record in managing global vendor market

Vendor Manager – Vendor Management. We’re looking for a commercially savvy Vendor Manager to lead strategic relationships with Microsoft and other key vendors. Lead vendor meetings, QBRs, and pipeline reviews.

My leading technology client are looking for a talented and motivated Contact Centre Vendor Manager to support their rapid growth into strategically important new markets. If you are interested in this Contact Centre Vendor Manager position and meet the above requirements please apply immediately. E

If you are ready to take the next step in your career as a Senior Sales Director, Country Manager, we encourage you to apply today.

The Vendor Relationship Manager is responsible for the end-to-end management of key third-party vendors supporting the claims function, including Delegated Claims Administrators (DCAs), panel law firms, and loss adjusters. The role ensures that vendors are sourced, contracted, onboarded, and oversee

The Senior Vendor Manager is responsible for ensuring outsourced BPO partners consistently deliver high‑quality, cost‑efficient services. Manage Vendors to deliver on agreed targets and proactively communicate any risks to CS / Clinical Ops stakeholders. Monitor quality assurance programs comple

Account Manager – Asset Finance (Vendor). Our client, one of the UK’s leading independent providers of Financial Services to businesses, is seeking an experienced Account Manager to join their Vendor Sales Team. Win, develop, and nurture relationships with suppliers and vendors to provide asset

Partners with the Incident, Problem and Change Manager and Analyst to facilitate engagement with technical vendors and oversee escalation procedures during major incidents, unresolved service level issues, failed change events, or other critical priorities. Coordinates with the Service Excellence Ma

Global Clinical Project Manager - Vendor Management Expert – Novartis Dedicated (home-based in Europe). Global Clinical Project Manager - Vendor Management Expert - Novartis Dedicated (home-based in Europe). Global Clinical Project Manager - Vendor Management Expert.

The key responsibilities of the role include;*** Facilitate meetings with assigned region vendor managers on all aspects of the TPRM program and consult on required templates/documents* Track, follow up, and monitor timely completion of the required TPRM documents by regional BU vendor managers* Con

Clinical Trial Manager - Central Laboratory Vendor Manager - Remote - FSP - Immediate Start. We are currently recruiting an experienced Central Labs Project Manager to join one of our key sponsors in Europe. You will work closely with project managers (central and/or specialty labs) and lend experti

Enterprise Sales Manager - Cloud security vendor. Gartner leading cyber software vendor. Experience working for a cyber security vendor in England.

Review of the vendor and category related specific sections of the protocol, ensure vendor expertise is leveraged when refining specifications towards Final Protocol. Co-ordinate vendor kick-off meeting and other vendor specific meetings. Contribute to development of Study Specification Worksheet (S

Experience establishing strong credibility and building influential relationships with multiple internal and external clients, vendors, and partners. With ever increasing coverage and demand for timely Sustainable Finance data, we are looking for a market savvy and results-oriented individual to dri

Working with the Head of Claims Vendor Management establish and maintain an operational and risk scoring system for claims vendors to align with Group Vendor Management oversight. Job Title: Claims Vendor Account Manager. Work closely with the Head of Claims Vendor Management to develop and implemen

As a Senior Vendor Manager, you'll play a key role in making health happen by ensuring our technology partnerships deliver real value. This is your chance to shape how we work with our vendors, influence key decisions, and help us deliver outstanding technology solutions across Bupa. Lead vendor man

Provide expert guidance on licensing, contract compliance, and best practices in vendor management. Deep understanding of sourcing tools, vendor management systems, and market data workflows. Experience managing complex vendor portfolios and leading teams across multiple locations.