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Customer service: Provide personalized service, answer customer questions, and resolve issues Product knowledge: Educate customers about products, recommend items, and help customers choose what to buy Retail operations: Manage inventory, stock shelves, and arrange displays Cash handling: Operate the cash register, process transactions, and handle returns Sales targets: Meet or exceed sales targets by promoting products and engaging with customers Visual merchandising: Create displays to promote products and adhere to store guidelines Loss prevention: Monitor the sales floor to deter theft and protect store assets Teamwork: Collaborate with team members to organize promotions and events

Job Title: Retail Assistant Location: East London Salary: £26,000 per annum (Part-Time Available) We are seeking a motivated and friendly Retail Assistant to join our client's team in East London. This role is crucial for delivering outstanding customer service and maintaining a positive shopping experience for customers. Key Responsibilities: - Customer Service: Greet customers warmly, assist them with inquiries, and provide product recommendations to enhance their shopping experience. - Sales Support: Assist in achieving sales targets by promoting products and upselling to customers. - Stock Management: Help with the replenishment of stock on the sales floor, ensuring shelves are well-stocked and organised. - **Visual Merchandising: **Maintain an attractive and appealing store layout by arranging products according to visual merchandising standards. - **Cash Handling: **Process customer transactions accurately and efficiently using the point-of-sale system, handling cash and card payments. - Inventory Control: Participate in regular stock checks and assist with inventory management, including receiving and unpacking deliveries. - Store Maintenance: Ensure the store is clean, tidy, and welcoming for customers at all times, adhering to health and safety guidelines. Key Requirements: - Previous experience in retail or customer service is preferred but not essential - Excellent communication and interpersonal skills - A positive attitude with a passion for helping customers - Ability to work flexible hours, including weekends and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Basic computer skills and familiarity with point-of-sale systems is a plus Benefits: - Competitive salary of £26,000 per annum (pro-rated for part-time positions) - Flexible part-time working options available - Opportunities for career advancement and professional development - Employee discounts and incentives If you are enthusiastic about retail and providing excellent customer service, we would love to hear from you! Apply now to join a dynamic team in a thriving environment.

Retail Supervisor : Premium Retail London, Kensington £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: · Have worked as a retail supervisor for an established brand here in the UK. · Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: · Oversee daily operations of the retail store, ensuring smooth and efficient functioning · Provide guidance and support to retail staff, including training and development · Monitor inventory levels and coordinate with suppliers for replenishment · Maintain visual merchandising standards to enhance the store's appearance · Handle customer enquiries, complaints, and escalations in a professional manner · Ensure compliance with company policies and procedures · Assist in creating work schedules and managing employee time-off requests · Conduct regular performance evaluations for retail staff · Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. To apply, please submit your cv. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now! Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. IMPORTANT :we are not accepting telephone call enquiries). Apply though here only. Keywords: Retail Supervisor Retail Supervisor

Job Overview: We are looking for an enthusiastic and creative Retail & Event Assistant to join our team. This role is perfect for someone with a creative eye, a passion for event setups, and an interest or experience in balloon decoration and design. As a small business, we need a hands-on team player who is ready to take on a variety of tasks, including assisting customers, creating stunning balloon displays, setting up events, merchandising the store, and managing social media content. Opportunity for a The Level 2 Customer Service Practitioner or Events assistant Key Responsibilities: - Customer Service: Greet customers, assist with product selection, and provide personalised recommendations to meet their party needs. - Balloon Design & Decoration: Design and create custom balloon arrangements, including arches, columns, bouquets, and other decorative elements based on customer requests. Training will be provided if needed. - Event Setup: Assist in setting up decorations at customer events, ensuring that every detail aligns with the client's vision. - Hands-On Support: As a small business, you’ll be involved in various tasks, from stocking shelves to helping with in-store displays, and ensuring the shop runs smoothly. - Store Merchandising & Display: Create and maintain visually appealing product displays that attract customers and showcase our range of party supplies and decorations. - Social Media Management: Assist with creating and posting content on our social media channels, showcasing our work, promoting products, and engaging with our online community. - Inventory Management: Help maintain product displays, restock shelves, and keep the store tidy and organised. - Party Hosting: Occasionally assist with hosting in-store parties, helping to create a fun and welcoming environment for guests. - Creative Input: Collaborate with the team to develop new decoration ideas, balloon designs, and in-store displays that inspire customers. - Learning & Development: Be open to learning new skills, from advanced balloon artistry to comprehensive event styling techniques. Qualifications: - Creativity: A strong creative eye with an interest in event styling, decoration, and balloon design. - Experience: Prior experience in retail, customer service, or event setup is a plus, but enthusiasm and a willingness to learn are key. - Balloon Decoration: Experience with balloon decoration and design is preferred, but we are willing to train the right candidate. - Merchandising Skills: Experience in visual merchandising and creating attractive product displays is a plus. - Social Media Skills: Familiarity with social media platforms and content creation; experience managing a business social media account is a bonus. - Hands-On Attitude: Willingness to take on a variety of tasks in a small business environment, including physical tasks and multitasking. - ** Communication Skills**: Excellent verbal communication and customer service skills. - Physical Stamina: Ability to stand for extended periods and lift items up to 25 pounds. - Team Player: Ability to work well in a team and take initiative when needed. - ** Flexibility:** Willingness to work flexible hours, including weekends and occasional evenings. Why Join Us? - Hands-On & Professional Training: Receive personalised, hands-on and professional training in various areas such as balloon artistry, event styling, and merchandising. - ** Creative Environment:** Be part of a fun, dynamic team where your creative ideas are valued. - Diverse Experience: Every day offers new tasks, from customer service to event setup and decoration. - ** Growth & Career Advancement:** We support your professional development, with opportunities to take on more responsibility. We believe in nurturing creativity and talent, offering opportunities to develop new skills and grow within the business. - ** Employee Discounts:** Enjoy exclusive discounts on party supplies and services for your own events!