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I am seeking an experienced and driven Store Manager to lead a boutique within a growing luxury retail brand in London. The premium luxury fragrance and wellness brand blends high-quality scent, design, and sensory experiences to create a refined and immersive retail environment, focused on enhancing everyday living through premium products and personalised service. As a strong seller, you will lead from the front, driving performance through hands-on clienteling, networking, and building long-lasting relationships with a high-value clientele. You will be proactive in identifying new business opportunities while ensuring the highest standards of customer experience. You will inspire, motivate, and develop your team to achieve and exceed targets, creating a positive and high-performing culture. In addition, you will support brand activations and in-store events, ensuring seamless execution and client engagement. Key Requirements: • Proven experience in a leadership role within luxury or premium retail, • Strong sales ability with a passion for clienteling and networking, • Proactive, hands-on, and commercially driven, • Experience in team leadership, coaching, and performance management, • Ability to support events, activations, and visual merchandising, • Excellent communication and interpersonal skills If you are a dynamic leader with a passion for luxury retail and delivering exceptional client experiences, I would love to hear from you.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Overview Our client is a globally recognised high luxury brand, celebrated for its craftsmanship, innovation, and strong heritage within menswear. With a focus on elevated tailoring, modern sophistication, and exceptional client experience, the brand continues to set benchmarks within the luxury retail landscape. As Assistant Concession Manager, you will play a key leadership role within a prestigious department store environment. Supporting the Concession Manager, you will drive commercial performance, champion client development, and ensure the seamless day-to-day running of the menswear space. You will act as a role model on the shop floor, inspiring the team to deliver excellence across every touchpoint. Key Responsibilities Commercial Leadership & Performance · Support the execution of sales strategies aligned with business objectives, ensuring consistent achievement of revenue targets. · Drive performance through close monitoring of KPIs, identifying opportunities to maximise productivity and client engagement. · Lead from the front on the shop floor, demonstrating strong selling techniques and elevating team performance through example. · Contribute to business growth through proactive client outreach, appointment setting, and repeat business development. Client Experience & Clienteling · Deliver an exceptional and highly personalised client journey, ensuring every interaction reflects the brand’s luxury positioning. · Develop and maintain a strong portfolio of high-value clients, with a focus on long-term relationship building and retention. · Support the team in cultivating VIP and top-tier clientele through consistent follow-up and tailored experiences. · Handle client concerns with professionalism and efficiency, ensuring a seamless resolution at all times. Team Leadership & Development · Support the Concession Manager in leading, motivating, and developing a high-performing team. · Conduct daily briefings, set clear expectations, and foster a culture of accountability and collaboration. · Coach and mentor team members to strengthen product knowledge, styling ability, and client engagement skills. · Assist in identifying talent and supporting recruitment, onboarding, and ongoing development. Operations & Retail Excellence · Ensure smooth operational execution across all areas including stock management, replenishment, and back-of-house organisation. · Maintain the highest standards of visual merchandising and presentation in line with brand guidelines. · Monitor stock levels and support inventory processes to optimise availability and minimise loss. · Ensure compliance with all operational procedures, including security, cash handling, and store policies. Brand Representation · Act as a true ambassador for the brand, embodying its values, aesthetic, and commitment to excellence. · Stay informed on menswear trends, product collections, and competitor activity to enhance client conversations. · Represent the brand at in-store events and client activations when required. Profile · Previous experience in a supervisory or assistant management role within luxury or premium retail. · Strong understanding of menswear, including tailoring, ready-to-wear, and accessories. · Proven ability to drive sales performance and build a loyal client base. · Excellent interpersonal and communication skills, with a natural ability to influence and inspire. · Commercially aware, highly organised, and confident in a fast-paced retail environment. · A passion for luxury fashion, craftsmanship, and client experience. · Additional language skills are advantageous. Why Join Join a high luxury house known for its excellence, heritage, and innovation within menswear. Be part of a dynamic retail environment that values leadership, creativity, and ambition. Access strong career development opportunities within an internationally recognised brand. Work within a culture that champions performance, collaboration, and client excellence. To manage a high volume of interest, we will be reaching out only to candidates who best meet the role requirements.

Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of Cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury Houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment. Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile. Isabel MARANT is looking for a new full time (40 hours) Sales and Stylist Advisor for its store in London - Mayfair. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times Profile You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. • You have a perfect understanding of retail business KPIs, • You have an excellent personal presentation, • You are proactive and positive, a good team player with high level of motivation, • You are passionate for customer service and sales floor, committed to achieving targets, • You are focused on the client’s needs and experience, willing to build long-lasting relationships, • You have excellent communication skills to ensure clear, effective communication with management, staff and clients. Position to be filled on a 6-month fixed-term contract If you wish to be considered, please send us a quick presentation and resume in English. IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here:

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

SALES ASSISTANT – LUXURY CHILDRENS WEAR Luxury Department store - London Salary - £26,000 per year Full time - 40 hours About: • It is a prestigious luxury retail brand known for its timeless and elegant children's clothing, crafted with the finest materials and attention to detail., • The collections reflect a blend of classic British style and modern flair, offering beautifully designed pieces that stand out for their quality and craftsmanship Responsibilities: • Provide personalized, attentive service to each customer, ensuring a positive shopping experience that reflects the brand's values., • Develop loyalty with our customers by building relationships with customers., • To demonstrate product knowledge in all categories., • Assist with yearly stock audits., • Closing and opening the boutique when required., • Responsible for cash, cards, and tills transactions., • Ensure the visual merchandising is immaculate. Requirements: • Previous experience in luxury retail, sales, or a similar customer-facing role, preferably in children's wear., • Strong communication skills and excellent customer service., • Energetic, confident, and with a target-driven attitude., • Excellent in providing customer service. Offering: • Opportunities for professional growth and development, • Excellent benefits scheme 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Corporate Sales & Marketing Specialist Location: London, UK We are seeking a highly motivated Corporate Sales & Marketing Specialist to drive revenue growth, expand corporate partnerships and increase visitor numbers for a leading digital experience in London. Reporting to the Exhibition Manager, this role is responsible for developing and executing corporate and group sales strategies, building strong commercial partnerships, and unlocking new revenue opportunities. The position will play a key role in positioning the exhibition as a premium destination for corporate events, private functions and brand activations. This is an exciting opportunity for a commercially driven professional with strong business development skills who thrives on creating partnerships, identifying new markets and delivering measurable sales results. Key Responsibilities Corporate & Group Sales • Develop and execute sales strategies to increase corporate bookings, group visits and ticket revenue., • Identify, approach and convert corporate clients, educational institutions, tour operators and group organisers into long-term partners., • Proactively build relationships with organisations participating in events and conferences at Exhibitions and Convention Centers to generate group visits., • Expand the exhabition’s reach by establishing new distribution channels and strategic partnerships., • Position the museum as a premium venue for corporate events, private receptions, brand launches and exclusive experiences., • Actively generate and convert leads for venue hire and private events., • Build strong relationships with event agencies, corporate clients and venue bookers., • Prepare proposals, negotiate contracts and manage client relationships from initial enquiry through event delivery., • Identify and pursue new commercial opportunities, partnerships and revenue streams., • Build and maintain long-term relationships with corporate clients, partners and key stakeholders., • Support marketing initiatives designed to increase visibility, drive visitor engagement and generate sales leads., • Contribute to campaigns targeting new audience segments, corporate clients and group organisers., • Bachelor’s degree in Business Administration, Marketing, Tourism, Communications or a related field., • Minimum 6 years of experience in sales, business development or partnerships within sectors such as culture, tourism, events, entertainment, hospitality or experiential venues., • Proven track record in corporate sales, group sales, venue sales or event sales., • Strong experience working with corporate clients, event agencies, tour operators, or educational institutions., • Demonstrated ability to generate leads, build partnerships and close sales opportunities., • Excellent communication, negotiation and relationship management skills., • Highly results-driven with a strong commercial mindset., • Comfortable working in a fast-paced, entrepreneurial and growth-oriented environment.

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Job Title: Assistant Store Manager Reporting to: Store Manager Location: Battersea, London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role The ME+EM Assistant Store Manager is dedicated to customer service, team morale and driving results, who is responsible for overseeing the store and team in the managers absence. You have a keen understanding of the brand vision and stay up to date on industry trends. You understand the role of retail in our omni-channel business while representing the brand ethos. Responsibilities: People Management • Act as the person in charge in the absence of the Manager., • The second point of call for all people related issues within your store. You are not expected to solve big issues but support and listen to your team. If not confidential, the information should be shared with the Store Manager., • Carryout daily training and coaching with the team by leading by example on the shop floor., • Assist with managing staff admin including hours worked against what is recorded in Humanity., • Arrange cover in the absence of the manager., • Ensure breaks are taken whilst being the manager in charge., • Keep up to date with company polices within the handbook and ensure the team are complying., • Assist with identifying training needs and arrange sessions with the Compliance manager to fill the gaps., • Understand the store target and relay this to the team., • Encourage dress code compliance following the policy., • Attend meetings in the absence of the manager. Customer: • Provide the best most luxurious customer experience to all who visit the store., • Be confident in building organic and long-lasting relationships with customers, • Aware of the importance of CRM, • Carryout personal styling sessions with confidence., • Promote where possible the omni channel experience Product: • Have a high level of product knowledge, attend regular product review meetings and relay new information to the team., • Ensure the store display represents the design intent for each garment., • Ensure the protection and use of stock is in the best interests of the business and report any inaccuracies to the Store Manager., • Assist with the store recall process. System: • Understand the Elucid back office and be a super user for back-office processes, • Work alongside the Customer Care team and other operational functions to ensure policies are aligned to ensure the best customer experience is achieved. About You: • Experience in people management in a high volume, fast paced environment (2 years preferred), • Commercial understanding of modern luxury, • Confident in Visual Merchandising, • Highly organised and a proactive leader, • Coach, detail oriented and enthusiastic, • Able to provide examples of exceptional results in Retail, • An enthusiasm for store management and Brand leadership, • Team player, communication skills, positive attitude, proactive, can-do mindset, • Able to provide examples of leading by example, developing others and contributing to the success of the company Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms. Please note this role is covering maternity leave for 12 months. RESPONSIBILITIES: Showroom Excellence & Operations • Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands., • Ensure every visitor connects with the DNA and story of each brand., • Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction., • Support both London showrooms, bringing consistency and flexibility across locations. Client Experience & Creative Service • Deliver a standout welcome and hospitality that makes every client feel valued., • Provide expert guidance, using collection books, brochures, and materials to match client needs., • Create visual assets that help clients envision schemes and confidently confirm orders., • Proactively source products and follow up with tailored proposals, costs, and lead times., • Balance multiple demands under pressure while safeguarding an exceptional customer journey. Sales & Client Growth • Identify opportunities to upsell, cross-sell, and close sales across a wide client base., • Strengthen long-term relationships with existing clients while actively growing new business., • Keep CRM records accurate and insightful, supporting engagement and future sales., • Promote SDG’s omnichannel platforms to expand reach and client access., • Stay driven by results, targets, and commercial impact. Collaboration, Strategy & Events • Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities., • Support the planning and delivery of showroom events that showcase collections and inspire clients., • Assist with daily scheduling and operations to keep the team running smoothly., • Track and share KPIs to measure success and identify areas for growth. Personal Effectiveness & Contribution • Deliver objectives on time with accountability and initiative., • Prioritise effectively under pressure, maintaining both efficiency and accuracy., • Bring positivity, creativity, and solutions-focused energy to the team. MEASURES OF SUCCESS • Customer satisfaction- Monthly showroom and sampling statistics., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested., • TEAMWORK – one team CONNECTING WITH OTHERS Effectively collaborate across the business to develop strong relationships with internal and external stakeholders. E.g Internal • Marketing Team, • Leadership Team, • Commercial Teams, • Customer Services, • International Divisions QUALIFICATIONS • Educated to GCSE A-C level as a minimum., • Candidates with Interior Design training are preferred., • Formal sales training would be a strong advantage but not essential. EXPERIENCE & SKILLS • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential., • Excellent and communication skills, with sound administration., • Strong verbal and written communication skills with confidence in dealing with clients at all levels., • Highly self-motivated individual, good at negotiating., • Demonstrable ability to present, influence and communicate effectively at all levels of the business., • Self-driven, results orientated and a positive outlook., • Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint., • Organised, methodical and proactive. BEHAVIOURS- Energy, Professional, Proactive, Dynamic, Organised, Initiative, Creative, Confident, Flexible

Primary Purpose of the Role: The Account Director is a senior leadership position responsible for independently developing and delivering PR strategies, overseeing all client relationships and ensuring the successful achievement of PR results for clients within their team. This role also supports the Agency Founder and Agency Vice Presidents, including contributing to new business pitches when required. Reporting To: Vice President Direct Reports: Account Manager and Account Executive, Junior Account Executive Key Responsibilities: • Utilises a strong network of senior-level contacts to secure high-profile media coverage,, • designer features and major PR opportunities, including VIP endorsements., • Develops and implements comprehensive communication strategies for existing clients, • while also contributing to proposals for new business., • Leads and manages the Account Manager and Junior Account Executive, overseeing, • multiple client accounts and ensuring all deadlines and deliverables are met., • Provides ongoing professional development, performance monitoring and reviews for, • team members., • Demonstrates extensive experience in organising and delivering press events and, • fashion activations, both in-person and online., • Oversees reporting processes, including written and visual reports and analyses press, • coverage across print, digital and social channels using relevant measurement tools to, • evaluate EMV, ADV, engagement, reach and other key metrics., • Supports the overall running of the office and ensures junior team members fulfil their, • responsibilities effectively., • Contributes to weekly meetings, presenting insights on the media landscape across, • print, digital and social platforms as part of the publication review., • Guides their team in meeting performance targets set for current clients., • Manages an extended portfolio of clients while also delivering ad hoc projects, • throughout the year, such as events., • Oversees and approves team holiday requests and other leave arrangements.

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Key Holder (40 Hour/Week) – Harrods – London The Role We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members, • Demonstrate strong people management skills, with the ability to guide, support, and develop team members effectively Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail, • Proven people management skills with the ability to lead, motivate, and develop a team, • Good knowledge of Microsoft Office, particularly Excel and Word Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

Help bring Korea’s hottest global food brand to the UK! About Samyang Foods UK Samyang Foods, the iconic creator of Buldak, is one of the world’s fastest growing food brands. Consumers can’t get enough of the bold, unapologetic flavour of Buldak (“fire chicken”) which has redefined spice since its launch in 2012. Right now, Samyang Foods is exploding globally, with a viral momentum driven by TikTok and Google Trends - Buldak is flying off supermarket shelves worldwide. To strengthen our footprint in Europe, we are establishing Samyang Foods UK, a dedicated UK business focused on accelerating sales, brand presence and long-term partnerships across the Ethnic and Grocery market sectors. We’re a fast-moving, entrepreneurial team bringing Samyang’s legendary heat to more consumers across the country, and we’re looking for a National Account Manager who shares our values of trust, integrity, collaboration and a deep passion for the brand. This is our start point – and we’re building something truly special. Role overview As our National Account Manager, you will have a passion for the FMCG industry and will lead efforts to introduce and promote Samyang Foods’ products across the UK. Collaborating with cross-functional teams, you will have full ownership of key accounts while managing day-to-day administrative sales tasks, forecast accuracy and ensuring our products stand out in the competitive FMCG landscape. You will operate in a fast-moving, entrepreneurial environment where trust, integrity, collaboration and passion for the brand are central to how we work. Key Responsibilities • Support the ambitious growth agenda for UK business to help grow both its core range and NPD pipeline., • Manage JBP cycle with full P&L responsibility., • Manage and grow a portfolio of national distributors and online retailers., • Build strong, long-term relationships with our sales partners to deliver sales targets., • Analyse consumer trends, competitive products, and regional preferences to inform product strategies., • Ensure alignment of the sales & marketing plan for UK., • Plan and execute product launches tailored to specific retailers and target demographics., • Collaborate with the sales and marketing teams to ensure smooth delivery and trade spend activation., • Partner with creative teams to produce compelling digital sales strategies., • Ability to handle, evaluate and utilise sales data and insights effectively., • Lead NPD process based on the financial planning (sales / profit / volume estimation)., • Working with the Q&A team to uphold changes with existing and newly launched products. Qualifications • 3-5 years’ FMCG experience managing UK Distributors and E-com channels., • Full P&L responsibility., • A bachelor’s degree in a related field., • A love for food, culture and building brands with authenticity., • Strong team working ethic with a creative mind-set., • Comfortable working in a fast-paced, entrepreneurial environment., • Excellent relationship-building and communication skills., • Great project management and organizational skills., • Strong written and verbal communication skills for both internal and external customer interactions. What we offer • A rare opportunity to help build Samyang Foods UK from the ground up., • The chance to work with one of the world’s fastest growing and most viral FMCG brands., • A dynamic, collaborative and multicultural working environment., • Competitive salary and benefits package., • Monthly wellbeing allowance., • Professional growth and mentorship as the UK business scales., • Real ownership, autonomy and the ability to make a visual impact. How to apply If you’re excited by the idea of growing an iconic global brand in the UK, thrive in an entrepreneurial environment, and believe in doing business with trust, integrity, collaboration and passion, we’d love to hear from you. Apply now and help us bring the heat of Buldak to the UK!

Job Title: Luxury Niche Perfume Sales Consultant Location: London, United Kingdom Employment Type: Full-Time (Flexible / Hybrid where applicable) About the Role We are seeking a passionate and highly motivated Luxury Niche Perfume Sales Consultant to join a prestigious fragrance retail concept in London. This role is designed for individuals who appreciate the art of perfumery and can deliver an elevated, storytelling-driven customer experience aligned with the standards of global luxury retail. You will play a key role in introducing customers to exclusive fragrance collections, guiding them through a personalized olfactory journey, and building long-term client relationships. Key Responsibilities Deliver an exceptional, luxury-level in-store customer experience through personalized fragrance consultations Demonstrate strong knowledge of niche perfumery, ingredients, and scent profiles Engage customers with compelling brand storytelling and heritage narratives Drive sales performance while maintaining a refined and consultative approach Build and manage a loyal client base, including VIP customers Maintain high standards of visual merchandising and store presentation Support store operations including stock management, POS transactions, and reporting Collaborate with management on sales strategies, events, and activations Participate in brand training and continuously develop product knowledge Qualifications & Experience Proven experience in luxury retail, perfumery, cosmetics, or high-end fashion Strong passion for fragrance and customer engagement Excellent communication and interpersonal skills Ability to create a memorable and bespoke customer journey Sales-driven mindset with a focus on achieving and exceeding targets Well-groomed, professional appearance aligned with luxury brand standards Fluent in English (additional languages such as Arabic, French, or Mandarin are a plus) Key Competencies Clienteling & Relationship Building Storytelling & Brand Representation Emotional Intelligence & Customer Insight Attention to Detail & Presentation Commercial Awareness within Luxury Retail What We Offer Opportunity to work with a prestigious niche fragrance concept in London Competitive salary with performance-based incentives Professional training in advanced perfumery and luxury sales techniques Career growth within an international retail and brand development environment Preferred Profile Candidates with a deep appreciation for art, culture, and luxury craftsmanship will thrive in this role. Experience in niche fragrance houses or concept stores is highly desirable.

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Supervisor for London Hampstead! Sales generation: • Regularly achieve the personal sales target, • Analyse available sales reports and data to determine business needs and establish sales strategies., • Support the development of sales techniques of associates, ensuring high levels of sales and service are used to maximise sales., • Demonstrate sales leadership to staff by playing an active role on the sales floor., • Work with the Store Manager / Assistant Store Manager to identify marketing opportunities to support sales. Customer Service: • Provide the highest level of customer service., • Manage customer database and use information to increase sales and customer contact., • Resolve customer problems and complaints quickly and effectively., • Help sales staff to resolve various customer service issues (dissatisfied customers, returns, faulty goods). Operations: • Ensure the upkeep, presentation and organisation of the premises., • Ensure deliveries are processed correctly and on time., • Control the movement of all stock and ensure that staff adhere to all transfer and receiving policies and procedures., • Adhere to stock accuracy and reduction requirements., • Understand and perform all point of sale management functions correctly., • Support, promote and take responsibility for loss prevention in all areas of risk management, physical security, till controls, stock management and shop communication. Merchandising/Visual: • Implement and maintain all merchandising guidelines and ensure the execution of effective merchandising strategies., • Ensure that the sales area is neat, clean and organised and that it reflects the correct visual image at all times., • To ensure that the presentation of all displays, accessories and visual areas reflect the current visual orientation., • Identify and communicate product issues in a timely manner., • Communicate stock requirements to support the business objective. Human Resources: • Based on the KPI target, provide guidance and support to the Senior Sales Associate and Sales Associate., • Ensure that image and housekeeping standards are professional, reflect the brand image and are maintained at all times., • Provide ongoing feedback to the Senior Sales Associate and Sales Associate to ensure results., • Act as second in charge when the Store Manager is not on duty.

Role Description Title: Key Account Manager (London) Based in: London, UK Reporting to: Chief Revenue Officer Who Are We? We are a young, entrepreneurial global expert in connectivity and data management services, focusing exclusively on the media and entertainment industry. In short, we allow creatives to collaborate on content wherever they are in the world. We do this by providing an extensive range of SaaS/PaaS solutions backed up by unrivaled technical support which enables them to manage and transfer valuable and critical content quickly, securely and effectively. Our media network is the largest and most established private, high-performance network for the media industry connecting the leading studios, production and post-production facilities across the globe. The Role The Key Account Manager at Sohonet is responsible for working with assigned customers and selected target prospects to assess their film, episodic, TV and advertising media workflow challenges, propose solutions based on Sohonet platforms and services, thereby building a strong pipeline of sales opportunities to qualify and advance to closure. This is a sales role that involves renewing existing business, finding opportunities to up-sell those contracts and hunting across existing customers and selected new prospects for new opportunities to sell into. It requires extensive pipeline building and prospecting. The candidate must be highly motivated, extremely organized, results-oriented and possess outstanding communication and negotiating skills. Responsibilities • Meet or exceed quarterly sales bookings goals., • Structure and sell profitable solutions to drive growth at the top and bottom lines for Sohonet., • Participate in regular team and 1-on-1 meetings to discuss advancing sales opportunities, removing blockers, deal structure and strategy., • Contribute to a strong sales culture built around individual effort combined with teamwork, CRM and sales tool discipline, aggressively managing leads, “land and expand” account base selling and a continuous focus on achievement., • Build, strengthen and expand relationships with assigned accounts that include leading studios, production and post-production companies, VFX studios and creative agencies that produce commercials., • Schedule and complete at least nine meetings (Zoom or face-to-face) per week with customers and prospects., • Attend industry events, network and be immersed in the media and entertainment scene with the objective of building sustainable relationships that will lead to business opportunities and closed business., • Work with internal cross-functional teams to advocate for clients, resolve sales blockers and to share information about specific customers and the overall market., • Maintain extensive knowledge of Sohonet’s products and services and how they serve our customer's needs, including features, advantages, and benefits, and key examples of usage., • Ensure Sohonet is represented in a professional and positive manner; be an evangelist for Sohonet. Skills & Education • University degree., • Fluency in written and spoken English., • 3.5+ years related experience in media services, media/content centric SaaS/PaaS or network services selling into the media and entertainment industry., • The candidate is experienced in both tele-sales as well as face-to-face sales of SaaS/PaaS platforms and services in the £10K - £100K+ ACV space., • Excellent verbal and written communication skills, • Proven presentation/demonstration and client interaction skills., • Ability to work in a team environment as well as individually., • Proficiency with Salesforce.com and associated sales systems is preferred., • Ability to manage multiple opportunities and varying levels of complexity concurrently. The Candidate • Passion for solving media customer challenges with technology and services., • Responsible, self-motivated and professional., • Hands-on approach to tackling tactical as well as strategic work., • Proven ability to operate effectively – and with velocity – in a fast-paced, entrepreneurial startup environment in which cross-functional teamwork and initiative is a must., • A high level of energy with the ability and desire to work on advancing opportunities during standard, as well as non-standard, working hours., • Ability to travel as required by the business, although this is expected to be minimal (e.g. 5%), • Must be a citizen of the United Kingdom or eligible to work in the U.K.. Location This position is based at Sohonet’s office in Soho (central London). This position is expected to be in Central London visiting not only the office but more importantly customers and prospects, at least three days a week. Compensation Annual Salary: £65,000.00 Target Commission: £65,000.00 Commission Rate: 5.5% Why you want to work for Sohonet Sohonet is the global expert in connectivity, media services and network security for the media and entertainment industry. We allow creatives to work on content wherever they are in the world by providing an extensive range of solutions which enable them to transfer and store valuable and critical content quickly or to collaborate securely in real-time. And all of this is backed up by our unrivaled 24/7 technical support. The Sohonet Media Network is the largest and most-established private, high-performance network for the media industry and connects over 500 of the leading studios, production and post-production facilities around the world. The winner of two Emmy Awards, Sohonet enjoys strong partnerships within the broadcast and film industry, supporting organizations such as the BFC, The Production Guild, SIGGRAPH, HPA, SMPTE, The Digital Production Partnership, AMWA, UK Screen Association, The Production Guild, StudioSysAdmins, MESA and MESA Europe, and The Visual Effects Society. Apply Online To apply for this position, please visit our website at ___ and complete the easy-to-use on-line application process in this section of our website. Sohonet is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on any basis and recognize all applicable legally protected characteristics.

Full Time Retail Assistant – Oxford Street Industry: Designer collectible pieces Location: Oxford Street, London Job type: Full Time, Permanent Availability: Full flexibility required (Monday - Sunday) About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch Responsibilities • Provide exceptional customer service and resolve any customer issues or complaints, • Manage the cashier point’s daily opening and closing procedures, • Be available to work flexible hours, including nights, weekends, and holidays, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level Required Qualifications • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Team-oriented with the ability to motivate and inspire others If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Assistant Store Manager Location: London Role Overview The Assistant Store Manager supports the Store Manager in overseeing all aspects of operations within the Flagship Victoria Beckham Boutique in London. This role plays a key part in driving store performance, delivering exceptional client experience, and supporting team leadership to ensure overall store excellence. Key Responsibilities 1. Brand & Client Experience Brand Representation • Support the delivery of a first-class client experience, driving conversion and building long-term client relationships, • Lead by example on the shop floor, actively engaging with clients and supporting the team to achieve sales targets, • Contribute ideas and support initiatives such as events, partnerships and client engagement activities 2. Store Operations Daily Operations • Support the smooth running of daily store operations, ensuring high standards are consistently maintained, • Support the Store Manager in driving KPIs and achieving sales targets, • Support rota planning to ensure appropriate coverage, particularly during peak trading periods 3. Team Leadership & Development Team Leadership • Support the Store Manager in leading, motivating and developing a high-performing team, • Support the delivery of product knowledge and brand training to the team, • Provide regular coaching and feedback to support individual performance, • Build effective relationships with Head Office teams and support communication between store and central functions Essential Skills and Requirements • Luxury retail experience, ideally in a supervisory or assistant management role, • Strong sales focus with experience in achieving KPIs and targets, • Passion for delivering exceptional client experience, • Strong communication and interpersonal skills, • Highly organised with the ability to multitask in a fast-paced environment, • Proactive and solution-oriented mindset, • Professional, polished and aligned with brand standards, • Ability to support and motivate a team, • Good understanding of luxury retail, client expectations and market trends Personal Attributes • Positive, energetic and collaborative, • Resilient and adaptable in a fast-paced environment, • Strong attention to detail, • Confident and approachable, • Committed to personal and team development

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

KJ West One is one of the UK's leading high-end audio retailers. Our Central London showroom is built around giving clients an exceptional advice and listening experience. We're looking for a Sales & Operations Associate to join our small but highly skilled and experienced team to continue KJ's 60-year success story as a purveyor of high-end audio. A successful candidate will focus on providing exceptional customer service, generating sales, handling deliveries and installations at customers’ homes, maintaining store standards. Strong communication skills, teamwork, and the ability to work in fast-paced environments are all required. Key Responsibilities and Duties • Customer Service: Welcoming customers, offering advice, assisting with product queries, organising product demonstrations in the store and at customers’ homes, replying to enquiries and resolving complaints efficiently., • Sales and Transactions: Operating POS systems, handling cash and card payments, processing refunds, and upselling products., • Stock Management: Receiving deliveries, unpacking stock, replenishing shelves, maintaining and updating accurate stock records, conducting regular inventory counts., • Store Appearance: Maintaining, cleaning, and merchandising displays to visual standards. Required Skills and Qualifications • Interpersonal Skills: Strong verbal communication and a friendly, engaging attitude., • Physical Stamina: Ability to spend long hours on foot, lifting, delivering and installing., • Technical Aptitude: Familiarity with inventory management and POS systems, computers and mobile devices., • Reliability: Flexibility to work shifts, including weekends and evenings., • Valid UK driving license, • Previous experience in luxury retail is a plus, • Strong interest or passion for high end audio and sound systems is a necessity, • Experience and knowledge of the high end audio brands and products are advantageous but in-house training will be provided, • Love of music is a must Compensation A competitive basic salary plus sales commission How to apply Send your CV and a short note about yourself to:

Flagship Store Director Industry: Designer toys and collectible pieces Location: London Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Flagship Store Director is responsible for the overall leadership, performance and operational excellence of the company’s flagship retail location, operating across a large, multi-level retail space. This role oversees all store functions, including sales performance, customer experience, team management, visual merchandising, stock control and compliance. The position requires a strong and experienced retail leader capable of managing a large team within a high-traffic, high-volume environment. The Flagship Store Director ensures alignment with company strategies and objectives, driving consistent execution of brand standards and operational procedures. A key focus of this role is to recruit, develop, and motivate a high-performing team, fostering a positive, customer-centric culture that reflects the company’s values. The Flagship Store Director also collaborates cross-functionally with internal departments to support business goals, major activations, and seasonal initiatives. This position plays a critical role in representing the brand at its most visible retail location, setting the benchmark for operational excellence, employee engagement, and customer satisfaction across the store network. Responsibilities • Provide strategic leadership and inspire a team of 60+ employees, fostering engagement, motivation and high performance., • Cultivate a dynamic, customer-centric culture that reflects the brand’s values and enhances the in-store experience., • Drive sales growth and achieve ambitious targets while maintaining exceptional operational standards and KPIs., • Oversee all store operations, including workforce planning, inventory management, visual merchandising, and overall store presentation., • Lead recruitment, onboarding, coaching and professional development initiatives to build a skilled and committed workforce., • Ensure flawless execution of seasonal launches, brand activations and flagship-specific promotional events., • Collaborate cross-functionally with key departments to align store priorities with broader business objectives., • Maintain strict compliance with health & safety, loss prevention and operational procedures in a fast-paced environment. Required Qualifications • At least 5+ years of proven track record in managing and developing large retail teams (60+ employees) within high-traffic, high-volume environments., • Exceptional leadership, coaching and communication skills, with the ability to inspire and develop teams., • Results-driven with a strong focus on achieving commercial objectives while maintaining operational excellence., • Extensive experience in scheduling, performance management, reporting, recruitment and large-team coordination., • Highly organized, adaptable and capable of thriving under pressure in a fast-paced flagship setting., • Genuine passion for pop culture, collectibles, and delivering memorable customer experiences. Desired But Not Essential • Knowledge of CEGID, • Knowledge of Mandarin and/or European languages If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Are you ready to define and elevate the brand vision of a leading UK tailoring business within the competitive menswear landscape? Can you translate creative brand strategy into tangible commercial growth across product, wholesale and retail channels? Do you have the industry presence and menswear credibility to represent a brand with authority at trade shows, client meetings and key market moments? MacGregor Black is partnering with a leading UK tailoring business on the search for a Head of Sales. This is a permanent role based in London. We are looking for a dynamic, creative person with strong menswear and outerwear knowledge to join the Head Office team as Head of Sales. This role is pivotal in creating and executing brand strategy across the portfolio of own brands within the UK market. Key Responsibilities: • Own the brand vision, positioning, and long-term strategy, ensuring clear differentiation within the menswear market and alignment with commercial objectives., • Oversee all visual and verbal brand expression across campaigns, product launches, wholesale materials, digital platforms, and trade marketing to ensure consistency and impact., • Educate and inspire internal teams on brand values, positioning, and messaging, taking the lead as the brand authority. Identify and evaluate key industry events and trade shows, ensuring the company is present where it matters, and represent the brand confidently at those events., • Partner closely with Sales, Design, and Merchandising to ensure brand storytelling supports product strategy, retail partnerships, and revenue targets., • Collaborate with internal teams (design, production, marketing) to ensure seamless communication and alignment across projects., • Support product development and seasonal planning by providing market feedback and supplier insights., • Represent the company at client meetings, trade shows, and industry events. What We're Looking For: • Proven experience in brand management within menswear, or other fashion sectors with demonstrated success managing the full brand lifecycle from strategy to execution., • Strong ability to translate brand vision into measurable commercial outcomes, aligning brand positioning with product strategy, sales objectives, and revenue growth., • Deep understanding of the menswear landscape, including key trade shows, fashion weeks, and industry events; confident representing a brand externally and building strong industry relationships., • Excellent communication, interpersonal, and stakeholder management skills., • Strong organisational and project management abilities, with the ability to prioritise in a fast-paced environment. Please contact Abbie Ward for more information today.

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Job Description Title: Deputy Store Manager Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We are looking for a motivated, results-driven Junior Area Manager to join our rapidly growing European team. Reporting to the Senior Business Development Manager, you will support the management and development of our brand’s presence across a specific European region (The House of Creed, Balenciaga Fragrances, Bottega Veneta Fragrances). This role offers an excellent opportunity to develop your skills in sales, marketing, and brand management within the dynamic fragrances industry. You will work closely with distributors, retailers, and internal stakeholders to drive sales, increase brand awareness, and ensure consistent brand representation. Key Responsibilities Sales & Distribution Support • Support the Senior Business Development Manager in developing and executing commercial strategies to achieve regional sales targets., • Assist and support existing distributors and retailers by providing product knowledge, training, and promotional tools., • Monitor sales performance, analyze trends, and identify growth opportunities within the assigned region., • Coordinate and follow up on marketing activities and events to maximize brand visibility and drive sales., • Help the Senior Business Development Manager in strategizing the A&P (Advertising & Promotion) budget per country., • Contribute to the implementation of marketing campaigns and initiatives within the region., • Ensure consistent brand representation and compliance with visual merchandising standards across all points of sale., • Monitor competitor activity and market trends to identify opportunities and challenges., • Collect market feedback and consumer insights to support product development and marketing strategies., • Build and maintain strong relationships with distributors, retailers, and internal stakeholders., • Act as a point of contact for regional partners’ requests and inquiries., • Prepare regular reports on sales performance, marketing activities, and market trends., • Analyze data to identify key performance indicators and areas for improvement., • Contribute to the preparation of annual budgets and sales forecasts. Profile & Requirements • 1–2 years of experience in a similar role within the cosmetics industry., • Full professional proficiency in English (written and spoken); any additional language is a plus., • Strong analytical skills with the ability to interpret sales data and market trends., • Excellent communication and interpersonal skills, with a strong ability to build relationships., • Proactive, organized, and results-oriented mindset., • Ability to work in a fast-paced, international environment

A leading international architecture and design studio is seeking a Head of Business Development (UK) to lead its growth strategy and project pipeline from its London office. This globally recognised practice operates across multiple studios worldwide, bringing together architects, designers, and creatives to deliver ambitious projects spanning architecture, urbanism, landscape, and design. With a strong reputation for design excellence, the London studio plays a key role in securing and delivering high-profile work across the UK. As Head of Business Development (UK), you will be responsible for shaping and driving the UK pipeline, identifying strategic opportunities, and leading major project pursuits from inception through to appointment. Working closely with the London Managing Director, Partner group, and global leadership, this is a senior, high-impact role combining strategic oversight with hands-on delivery. Key Responsibilities • Lead the UK business development strategy and oversee the London pipeline, • Identify and pursue high-value opportunities across the UK built environment, • Work closely with senior leadership to define market priorities and pursuit strategies, • Evaluate new opportunities and provide strategic recommendations on project viability, • Lead responses to RFPs, RFQs, RFIs, and other client submissions, • Collaborate with bid and commercial teams on fee proposals and negotiations, • Chair and manage regular pipeline meetings with senior leadership, • Oversee and contribute to high-quality proposal production and positioning, • Build and maintain strong relationships with clients, collaborators, and key stakeholders, • Coordinate and facilitate meetings between prospective clients and senior leadership, • Represent the practice at industry events, conferences, and client engagements, • Maintain CRM systems and provide regular pipeline reporting About You You bring a strong understanding of the UK built environment, with the ability to align commercial strategy with design-led opportunities. You are confident operating at both a strategic and delivery level, equally comfortable leading client conversations and driving internal processes. Skills & Experience • 7+ years’ experience in business development, strategy, or client development within architecture or the built environment, • Strong knowledge of UK development markets and procurement processes, • Proven track record in leading bids, pursuits, and client negotiations, • Excellent communication skills (written, verbal, and visual), • Highly organised with strong strategic thinking capability, • Experience managing multiple bids and deadlines simultaneously, • Proficiency in Microsoft Office and Adobe Creative Suite (InDesign essential), • Experience using CRM systems (knowledge of SugarCRM beneficial) Desirable • Background or qualification in Architecture, Business, Marketing, or a related field, • Established network within the UK property and development sector The Opportunity This is a rare opportunity to join a globally respected design studio in a senior leadership role, shaping the UK growth strategy and working on some of the most ambitious projects in the industry.

Luxury Beauty Brand Ambassadors | Harrods & Selfridges We are recruiting exceptional temporary Brand Ambassadors to support a leading luxury beauty house across Harrods and Selfridges. This is a high profile opportunity within flagship counters and exclusive pop up activations. We are seeking for talent with strong presence, confidence and a naturally elevated visual and professional brand alignment. The role You will deliver an outstanding client experience while representing a premium luxury beauty brand in London’s most prestigious retail environments. Assignments will include pop up projects, counter cover and key trading periods. Who we are looking for • Exceptional personal presentation aligned with luxury brand standards, • Polished, confident and highly presentable, • Experience in luxury beauty, fragrance or fashion preferred, • Excellent communication and client engagement skills, • Professional, reliable and adaptable, • Flexible availability for temporary bookings from January 2026 What’s on offer • Competitive pay, • Full brand uniform provided, • Flagship luxury retail environments, • Ongoing temporary opportunities for standout talent 📩 Apply now or DM me for a confidential chat.

A creative content and experience agency is hiring an Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship. The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end. Role: Account Manager / Project Manager Salary: £40,000 to £45,000 + benefits Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile. What you will be doing: • Owning day to day delivery for a large enterprise technology client, • Managing senior stakeholders within complex, global tech environments, • Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans, • Running projects end to end from initial conversations through to final delivery, • Working closely with internal creative and production teams across experiential outputs, • Managing timelines, budgets, documentation and ongoing client communication, • Acting as a trusted partner embedded into the client’s daily workflows, • Supporting commercial discussions including scope definition and statements of work What you will need: • At least 2 years experience in a content, creative, marketing or client services role, • Proven experience owning projects end to end, not just supporting delivery, • Strong stakeholder management skills, ideally within large enterprise or big tech clients, • Confidence leading client conversations with clarity and authority, • Experience briefing designers, producers or content teams, • Highly organised, proactive and calm under pressure, • Strong attention to detail across written, visual and experiential work, • Ability to shape solutions in response to evolving client needs, • Understanding of commercial delivery and revenue-driven targets Nice to have: • Experience working with enterprise technology brands such as global software or cloud providers, • Agency or consultancy background, • Exposure to B2B marketing or communications, • Experience supporting senior leaders or executive communications, • Interest in how AI or emerging technology supports content delivery, • Experience delivering experiential, physical or in person activations What’s on offer: • £40,000 to £45,000 salary plus benefits, • Ownership of a high-profile enterprise technology account, • Creative, varied work beyond standard presentation delivery, • A role built on trust, autonomy and long-term client relationships If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Work Location: In person

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Store Supervisor - Oxford Street Industry: Designer collectible pieces Location: Oxford Circus Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Oxford Street store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

At Aromaria, we’re redefining how people experience the world through scent. Founded in Mexico and now expanding across the USA and Europe, Aromaria is built on the science of aromachology—the powerful connection between scent, memory, and emotion. Recognized by Forbes as one of “30 Promising Companies”, we continue to grow as a leader in sensory-driven experiences. Our ecosystem includes: AROMARIA (B2C): A luxury lifestyle brand creating cutting-edge scented products that elevate everyday living. AROMARIA AIR (B2B): A scent marketing division crafting bespoke olfactory identities for global brands, helping them create emotional connections and lasting impressions. Now we’re looking for a GEM (General Experience Manager / Store Manager) to lead our London Flagship Store. What You’ll Do • Lead and manage daily store operations to deliver an exceptional luxury retail experience, • Drive sales performance and exceed KPIs through strong commercial acumen, • Build, mentor, and inspire a high-performing team, • Ensure outstanding client experience aligned with Aromaria’s brand values, • Execute visual merchandising and in-store storytelling at the highest standard, • Identify growth opportunities and take initiative to improve store performance, • Act as a brand ambassador, embodying our vision and energy What We’re Looking For • +5 years of experience as a Store Manager / GEM in luxury retail brands, • Proven experience in perfumery or fragrance-related industries, • Proven track record of success (sales growth, team performance, store development), • Strong sales and business mindset, • Exceptional communication and leadership skills, • High level of ownership, initiative, and problem-solving ability, • Ability to motivate, coach, and elevate teams, • Passion for customer experience and brand storytelling, • Plus: Marketing mindset or experience (campaigns, activations, local partnerships) Who You Are • A natural leader with contagious energy, • Results-driven but deeply people-oriented, • Proactive, hands-on, and solution-focused, • Obsessed with details and elevated experiences, • Excited to build something iconic from the ground up Why Join Aromaria? • Be part of a fast-growing, internationally expanding luxury brand, • Lead our flagship presence in London, • Work at the intersection of science, emotion, and design, • Opportunity to shape culture, team, and experience from day one If you’re ready to lead, inspire, and create unforgettable sensory experiences, we’d love to meet you. 📩 Apply or reach out directly.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

Role Overview. We have an exciting opportunity for a positive and proactive Showroom & Account Executive to join us across our two beautiful Showrooms at the Design Centre Chelsea Harbour and Voysey House, Chiswick. As Showroom & Account Executive, you will help us to implement our sales strategy to maximise sales and profitability as well as provide excellent customer service to all visitors and assist with running the showrooms. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Account Executive responsibilities: • Implement the SDG Brands accounts sales strategy to maximise sales and profitability, • Forecast and track key account metrics e.g. quarterly sales results and annual forecasts, • Work under pressure and be able to prioritise, along with working efficiently and accurately, • Work to and set KPI’s and key targets, • Feedback all suggestions for improvement and market research to management, • Provide sampling and patterning to existing customer base for all new launches and when required, • Deliver exceptional service on a portfolio of customer accounts, • Negotiate sales and agreements to maximise profit, • Operate as the lead point of contact for any matters specific to the customers, a primary desk contact, • Engage in project management duties, • Deliver product presentations virtually to customers, • Deliver sales strategies to customers via phone, virtually or in person, • Attend meetings with customers onsite, • Clearly communicate the progress of initiatives to management Showroom responsibilities: • Ensure all Sanderson Design Group (SDG) Brands are fully and appropriately represented to an excellent standard within the showroom, • First class knowledge, promotion and presentation of SDG brands, • Ensure all visitors to the showroom understand the DNA of each SDG brand and what is they to offer, • Advise customers based on their requirements, utilizing collection books, brochures and other marketing materials, discussing range, specifications and samples, • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients (upselling and cross-selling) Follow up on all design appointments with visual assets, quantities, costs and lead times • Proactively source products for customers as required and operate an efficient sampling service, • Acknowledge and assist existing customers whilst gathering new leads, • Provide support and liaise professionally with colleagues, • Use CRM and WG360 where appropriate, • Assist in the planning and execution of showroom events, • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections and any possible opportunities for the showroom, • Complete individual tasks and set objectives in a timely manner Measures of Success. • Year on year incremental performance with existing accounts, • Year on year sales growth in line with targets, • Customer satisfaction - monthly showroom and sampling statistics, • Effective and appropriate understanding and representation of all brands achieved, • New customers and project lead generation, providing Return on Customer Visit, • Detailed objectives achieved, • Timely reporting as requested Skills & Experience. • Educated to GCSE A-C level as a minimum and/or equivalent, • Ideally BSc/BA in Business Administration, Finance or relevant field and/or equivalent, • A passion for our brands & products and knowledge of Interior Design, • Formal sales training would be a strong advantage, • Strong analytical and numerical skills, • Highly self-motivated individual, proactive and results orientated with a positive outlook, • Able to prioritise and work under pressure; efficiently and accurately, • Good negotiation skills, • Strong written and verbal communication skills with confidence dealing with clients and colleagues at all levels, • Demonstrable ability to present, influence and communicate effectively at all levels of the business, • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint

Looking for your next step in account management, where you can take real ownership, work directly with clients and see your work land in the real world? Account Executive Up to £30,000 Location: London, Hoxton area Hybrid - 3 days in, 2 days WFH About the Company Our client is an established creative agency working across food and drink brands, with a strong focus on partnerships and promotional campaigns. They are known for producing work that you can genuinely see in-store and out in the world, while offering a supportive, well-structured agency environment. The Role This is a hands-on Account Executive role supporting key FMCG accounts. You will work closely with a Senior Account Director and a fellow AE, managing day-to-day activity, owning smaller briefs and helping deliver campaigns from briefing through to final delivery. Key responsibilities include: • Support the management of key FMCG client accounts, • Take client briefs, clarify requirements and translate them into clear briefs for creative and design teams, • Manage smaller projects independently, including POS and key visual work, • Coordinate with studio and project management to ensure smooth delivery, • Manage costs, estimates, approvals and invoicing processes, • Maintain accurate project documentation and written confirmation of scope, • Build confident, professional relationships with clients and partners, • Support forecasting, planning and budget tracking for your accounts About You • At least one year of experience in an account management role, ideally within a creative or design agency, • Comfortable speaking with clients and managing calls without constant supervision, • Highly organised, detail-oriented and confident juggling multiple projects, • Strong written communication skills and good commercial awareness, • Genuinely interested in FMCG brands and partnership-led work Nice to Haves • Experience working across marketing communications, advertising or promotional campaigns, • Exposure to partnerships, entertainment or promotional brand collaborations, • Previous experience briefing creative teams or studios Why Here? Why Now? This agency has a high bar for success but also a genuinely warm and friendly heart to it. You will be trusted early on, given real responsibility and the chance to learn directly from senior stakeholders. There's a clear path to Account Manager for whomever wants to walk it. This is an ideal role for someone who wants to build a solid agency career, gain confidence with clients and see tangible results from their work.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Supervisor - Chelsea We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management Assisting Retail Operations Manager in training, motivating and managing our team Assisting with recruiting new Papersmiths Follow our existing systems and introduce changes to make them more efficient and enjoyable Assisting Store Manager with holiday and absence management Supporting Retail Operations Manager with day to day running of the store Driving sales and meeting sales targets Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stockroom are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory Management Processing deliveries Supporting Retail Operations Manager with annual stock checks Visual Merchandising Take direction from our Head Office Team to create new displays Direct the refreshing and maintenance of displays as necessary ( daily - weekly) Assist with the installation of window displays Skills Required Supervisor experience : 1 year ( preferred ) Retail experience : 2 years ( mandatory ) Commercially minded Customer centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, Chelsea. SW1X 0AW. Start date April / May 2026 To apply, please send your CV and covering letter including your availability, to our Retail Operations Manager, Alli at . Good luck!

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

JOSEPH Job Title: Stockroom Assistant Department: Retail - Harvey Nichols Reports To: Store Manager Summary and purpose of role: A JOSEPH Stockroom Assistant is responsible for the flow of merchandise from a central point of delivery in our stockroom to the retail sales floor. Our Stockroom Assistants are professional, organised, show high attention to detail and are super knowledgeable about the products that we sell. As a Stockroom Assistant, you will be responsible for managing the stockroom and deliveries, ensuring the appropriate levels of merchandise is available on the shop floor at all times, to drive sales and achieve sales targets. You will work to embody the host department store’s values and objectives whilst maintaining knowledge and understanding of JOSEPH’s to ensure a seamless shopping experience for the client. Key Responsibilities of the role: Includes but is not limited to: • Positively impact customer experience through display and visual appeal., • Ensure that products are accessible, constantly available, and properly distributed., • Contribute to the profitability of the retail operation by receiving, handling, and managing the inventory of merchandise and supplies in a timely and organised manner., • Check merchandise and supply deliveries for accuracy and verify that the quantity received matches bills of lading, purchase orders, and other documents., • Decrease store shrinkage by investigating inventory discrepancies and reporting suspicious activities to the store management team., • Support the store management team with the control of stock and processing deliveries, transfers and stock returns, • Advise about product placement and new inventory levels., • Participate in year-end inventory, • Organize the stockroom, and ensure accurate labelling, logical placement, neat arrangement, and cleanliness., • Undertake daily tasks as required by the store management team, • Take ownership of your role and work to support the store team to achieve goals, • Supporting the Sales Assistants with customer sales during peak times Knowledge, skills and abilities: • Demonstrable experience of working in a luxury retail or premium retail stockroom environment, • Experience of working in a concession and achieving store approval (employees are required to pass store approval, the details of which are governed by the host store), • Demonstrable commercial knowledge and brand awareness, • Excellent communication skills, able to effectively communicate via varied channels, • Self-motivated with a drive to succeed, • Positive and solutions driven attitude; takes responsibility for own actions, • Excellent product knowledge; motivated to continuously build product knowledge, • Excellent time keeping and reliable attendance, • Super organised and excellent attention to detail, • Ability to adapt to frequent changes and a high-pressured environment Joseph Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward

About the role The Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica Sales Associates live and breathe our brand values and create a customer experience that is warm, engaging and tailored to the individual. The role will be based at our Flagship store in Mayfair. Key Accountabilities • Supporting the team in reaching monthly retail targets and KPIs by providing excellent customer service, • Understand and properly execute systems and POS procedures, and respond to and follow up customer calls, messages and emails on a daily basis, • Develop and maintain a list of customers and CRM database and provide customers with an exceptional and bespoke level of service including one-on-one training sessions on Leica products, • Provide a one-to-one personalised service and aftercare service to customers (e.g., through notifying them of new products, relevant photography exhibitions and Akademie courses), • Assist with the presentation of products and displays according to visual merchandising guidelines and maintain exceptional standards of housekeeping, • Support the team with stock management, including stock takes and reordering, • Properly execute all stock movements on SAP, • Follow security procedures in store, • Act as a brand ambassador at all times, contribute to and represent Leica at events, • Seek to continuously develop knowledge and skills in sales, service, systems and process Key Skills • Retail and sales experience are essential, • Good communication and organisation skills, • Excellent written and phone skills, • Team player, • Knowledge of using SAP is advantageous but not essential, • Knowledge of photography or watches, • Technician experience ideal but not essential Benefits • Competitive salary and opportunity to earn sales-based commission, • Private Medical Insurance, • Life Insurance, • Staff discount, • 33 days annual leave (including bank holidays), • 2 days Volunteering Day per year, • Cycle to Work Scheme, • Pension, • Access to Employee Assistance Programme, • Training & Development Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Brightsmith are currently working with a scaling heatpump company, who have built a software platform for heat pumps, with plans to pivot into developing their own hardware. The goal is to better control the user experience, as integrating with existing brands has proven restrictive. They optimize heat pumps to run efficiently based on the user's energy tariff and home dynamics, and are now moving towards embedding this experience natively in their own branded heat pump units. This role will lead the pivot by integrating their software, with a new hardwear technology. Responsibilities • Own the full embedded stack: firmware architecture, hardware integration, and device lifecycle (provisioning, OTA, secure boot, watchdogs), • Build communication layers between devices, heating systems, and the cloud (e.g. Modbus RTU, MQTT), • Design and optimise wireless communication between hub and thermostat, with a strong focus on battery life, • Implement embedded UI for the thermostat display with a focus on usability and visual quality, • Ensure robust offline functionality and resilient system behaviour, • Implement safety constraints to guarantee reliable operation in all conditions, • Select and integrate hardware components including compute modules, radios, and transceivers Experience Required • Proven experience shipping a consumer embedded product (MCU + display), • Strong C/C++ skills, • Experience with embedded graphics frameworks (e.g. LVGL or similar), • Familiarity with communication protocols (Modbus, UART, SPI, MQTT), • Experience with OTA updates, secure boot, and connectivity management, • Strong product mindset, including attention to UI/UX details, • Comfortable owning the full embedded stack in a small, high-impact team If you are interested in hearing more details please reach out at or apply below.