JOB TODAY logo

Trabajos en PrescotCrear alertas

  • Front Office Assistant Nights
    interview badgeEntrevistas hoy
    Front Office Assistant Nights
    hace 1 hora
    Jornada completa
    Liverpool

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the practical aspects of overnight guest service in an organised, structured and professional way. As a key point of contact throughout the night, you will create a calm, welcoming and reassuring environment for our guests. You will manage late arrivals and early departures, respond to guest enquiries and concerns, and ensure the property remains safe, secure and well-presented while most guests are asleep. Night shifts require confidence, sound judgement and the ability to work independently. Alongside delivering genuine, memorable hospitality, you will complete night audit and reconciliation procedures, monitor the property, respond appropriately to incidents and emergencies, and prepare the operation for the following day. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Overnight Reception & Guest Experience • Welcome guests with warmth, authenticity and a personalised approach, including late arrivals and early departures. • Complete check-in and check-out efficiently using the hotel’s property management system (PMS). • Manage overnight reservations, room allocations, guest requests, telephone calls and enquiries. • Provide local knowledge and practical assistance, including transport and onward-travel information. • Handle billing, payments, deposits and other reception procedures accurately and securely. • Resolve guest concerns promptly and professionally, escalating serious or unresolved matters in line with procedure. • Maintain a visible and approachable presence in reception and other guest areas throughout the night. • Manage quiet-hours concerns sensitively and take appropriate action to protect the comfort of all guests. Night Audit & Financial Controls • Complete the night audit accurately and within the required timeframe. • Reconcile payments, postings, cash, card transactions and relevant reports, investigating and reporting discrepancies. • Ensure all charges, adjustments and allowances are supported, recorded and authorised in line with procedure. • Prepare and distribute required overnight and daily reports, protecting guest and business information at all times. • Maintain secure control of cash, keys, access cards and other property assets. Safety, Security & Emergency Response • Monitor the property, entrances, public areas and security systems, completing scheduled patrols and checks where required. • Control access to the building and challenge or report suspicious activity appropriately. • Respond calmly and promptly to fire alarms, medical situations, disturbances, evacuations and other incidents in line with training and property procedures. • Contact emergency services, security support, the manager on duty or senior leadership when required, and maintain clear incident records. • Follow lone-working, safeguarding, key-control, data-protection and health and safety procedures. • Identify and report maintenance, safety or security concerns, taking immediate action where necessary to reduce risk. Food & Beverage Service and Morning Readiness (where applicable) • Provide overnight drinks, snacks or light food in line with the property’s service offer and licensing requirements. • Follow food safety, allergen, hygiene and responsible-service procedures at all times. • Maintain cleanliness, presentation and replenishment of reception, lobby and relevant food and beverage areas. • Support early breakfast preparation, coffee service, grab & go or other opening tasks where required. • Complete agreed set-up tasks so the property is ready for the morning team and arriving guests. General Operations & Team Support: • Work flexibly across operational areas depending on guest and business needs. • Complete routine overnight tasks, checks and cleaning duties to the required standard. • Record all incidents, guest feedback, outstanding actions and operational issues clearly. • Provide a thorough handover to the incoming team, highlighting anything requiring follow-up. • Maintain a positive, supportive and inclusive team environment. • Follow all hotel policies, procedures and brand standards, and complete required training. Other • While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: • Previous hotel reception or guest service experience. • Experience working night shifts or completing night audit procedures is desirable. • Experience using PMS and payment systems. • Experience in food and beverage service is desirable where relevant to the property Skills: • Passion for hospitality and delivering memorable guest experiences. • Calm, confident and reassuring manner, particularly when working independently or responding to incidents. • Strong communication skills and confidence in guest interaction. • Good numerical accuracy, attention to detail and ability to follow financial controls. • Ability to prioritise, multi-task and make sound decisions under pressure. • Reliable, adaptable and comfortable working overnight hours. • Willingness to learn across multiple operational area

    Sin experiencia
    Inscripción fácil
  • Maintenance Technician
    Maintenance Technician
    hace 21 días
    £2000–£2500 mensual
    Jornada completa
    Liverpool

    Responsibilities: • Carry out repairs across multiple properties: plumbing (leaks, taps, showers, toilets), electrical basics (lights, sockets, fans), carpentry (doors, cabinets, wardrobes), and general fixes (walls, tiles, blinds, furniture), • Attend to urgent issues quickly, especially around guest turnovers (e.g. no hot water, broken locks, leaks), • Carry out routine property checks between guest stays to catch and fix small issues before they escalate, • Fix furniture, fittings, and fixtures (dining chairs, wardrobes, cupboard hinges, shower screens, etc.), • Handle basic boiler/heating troubleshooting and liaise with contractors for bigger jobs, • Keep a record of completed and outstanding jobs across properties, • Occasionally assemble or install furniture and fittings Requirements: • Solid all-round maintenance/handyman experience (plumbing, electrics, carpentry), • Own tools and reliable transport, as work is spread across multiple properties in Liverpool, • Able to prioritise and manage your own schedule across various sites, • Good problem-solving skills and comfortable working independently, • Flexible and responsive, as some issues need same-day attention (especially around check-in/check-out) This is a great opportunity to join a growing hospitality business in Liverpool, working across a varied property portfolio with real ownership over property upkeep.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Administrator
    Administrator
    hace 27 días
    Jornada completa
    St Helens

    Job Overview We are seeking a highly organised and detail-oriented Operational Administrator to join our team. This role involves providing essential administrative support to ensure the smooth running of daily operations within our organisation. The successful candidate will utilise their office experience, computer skills, and organisational abilities to efficiently manage various clerical tasks. Solar PV knowledge would be nice but not necessary, as training is available. This paid position offers an excellent opportunity for individuals looking to develop their administrative expertise in a professional environment. Duties • Managing and maintaining accurate data entry across multiple platforms, including Microsoft Office, QuickBooks, and Google Workspace, • Handling incoming calls with professional phone etiquette and directing enquiries appropriately, • Assisting with document preparation, filing, and record keeping in line with organisational standards, • Supporting team members with administrative tasks such as copying, scanning, and emailing documents, • Monitoring and updating databases to ensure information is current and accurate, • Providing general clerical support including typing correspondence, creating reports, and managing office supplies, • Collaborating with various departments to facilitate seamless communication and workflow Qualifications • Proven office experience or administrative experience in a professional setting, • Strong computer skills with proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications, • Experience with QuickBooks or similar accounting software is desirable, • Excellent organisational skills with the ability to prioritise tasks effectively, • Fast and accurate typing skills for data entry and document creation, • Demonstrated ability to communicate professionally via phone and email, • Good understanding of clerical procedures and office management practices, • Ability to work independently as well as part of a team in a fast-paced environment This position is ideal for motivated individuals eager to contribute to organisational success through efficient administrative support. The role offers valuable experience in office management while fostering professional growth within a supportive team.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Residential Support Worker
    Residential Support Worker
    hace 2 meses
    £13.5–£14 por hora
    Jornada completa
    Hunt's Cross, Liverpool

    About Us At Aspire Care & Support, we believe every child deserves a safe, stable and loving home where they feel genuinely valued. Ashton House is a small, two-bed children's residential home in Hunts Cross, Liverpool, where we provide trauma-informed, relational care built on warmth, consistency and trust. We're not driven by targets or numbers — we're driven by doing right by the children in our care. Our approach is rooted in PACE (Playfulness, Acceptance, Curiosity and Empathy) and Motivational Interviewing techniques, underpinned by a genuinely non-judgemental, listening-led way of working. If that sounds like the kind of team you want to be part of, we'd love to hear from you. About the Role We're looking for a caring, resilient and dependable Residential Support Worker to join our small team at Ashton House. You'll provide day-to-day care, support and guidance to the children living with us, helping them feel safe, understood and able to thrive — whether that's through everyday routines, shared activities, or simply being a calm, consistent presence they can rely on. No two days are the same. You might be helping with homework, cooking dinner together, supporting a young person to a health appointment, or just being there for a chat. What matters most is that you bring patience, empathy and a genuine desire to make a positive difference. What You'll Be Doing • Providing warm, consistent, trauma-informed care to children and young people, in line with their individual care and placement plans, • Building trusting relationships using PACE and Motivational Interviewing techniques as part of a relational approach, • Supporting daily routines — mealtimes, school, activities, appointments and bedtimes, • Acting as a positive role model and, where allocated, a key worker to a young person, • Keeping accurate, timely records in line with our policies and Ofsted requirements, • Working closely with colleagues, the Registered Manager, and external professionals (social workers, education, health) as part of the wider team around the child, • Promoting each child's safety, wellbeing, and their voice in decisions that affect them, • Taking part in regular supervision, team meetings and reflective practice What We're Looking For • A genuine passion for improving outcomes for children and young people, • Patience, resilience and a calm, level-headed approach, • Good communication skills and a team player attitude, • Willingness to work towards (or already hold) a relevant qualification, such as the Level 3/4 Diploma in Residential Childcare, • Flexibility to work shifts, including evenings, weekends and occasional sleep-ins, on a rota basis, • A full, valid UK driving licence is desirable but not essential Previous experience in residential childcare is welcomed but not essential — if you've got the right values and attitude, we will invest in developing your skills.

    Sin experiencia
    Inscripción fácil
1