Junior Operations Analyst - Robert Half
5 days ago
Rugby
Robert Half is partnering with an organisation that specialises in helping individuals locate their lost pensions. We are currently seeking a detail-oriented Junior Operations Analyst to join the team on a fully remote basis. Junior Operations Analyst Location: Fully Remote (United Kingdom) Salary: £26,000-£27,000 + Performance Bonus A growing startup is seeking an Operations Analyst to support their mission of helping individuals locate and consolidate lost pension pots. This role is key to delivering a high-quality customer experience and ensuring smooth internal operations. Key Responsibilities: • Manage the full pension-finding process for customers, • Communicate updates and outcomes clearly and regularly, • Conduct research and outreach to employers and pension providers, • Accurately document pension information, • Provide feedback to improve internal processes Ideal Candidate: • Self-starter with a proactive, goal-oriented mindset, • Strong communication, research, and organisational skills, • Comfortable working independently in a fast-paced environment, • Willing to take on varied tasks across the team, • Detail-oriented and customer-focused Nice to Have: • Experience in customer service or administrative roles, • Familiarity with CRM tools (e.g., Salesforce, Hubspot), • Background in pensions or financial services Benefits: • Fully remote or hybrid working model, • Performance-based bonus scheme, • Opportunity for career growth in a fast-paced startup, • Regular team socials and quarterly in-office meetups (expenses covered) Note: Applicants must be UK residents. Visa sponsorship is not currently supported. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.