AI Automation Engineer (Hybrid)
hace 6 días
Miami
Job Description Job Summary: The AI Automation Engineer will serve as the credit union’s hands-on lead for intelligent automation and AI-enabled process improvement. This role is responsible for identifying, designing, and implementing automation solutions that reduce manual effort, increase operational efficiency, and modernize business processes across the organization. This is a builder role, not a research or theoretical position. The successful candidate will work directly with business lines to eliminate repetitive, low-value work through automation, agentic AI, workflow optimization, and integration technologies, with the goal of freeing staff to focus on higher-value member service and strategic activities. This role will wear multiple hats and play a foundational role in establishing future AI capabilities. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Automation & AI Delivery: • Design, build, and deploy automation solutions using a combination of:, • AI/ML services (LLM/NLP, classification, summarization, decision support), • Workflow automation and orchestration tools, • Scripting, APIs, and system integrations, • AI agents, • Automate high-volume, manual, and repetitive processes across departments such as Operations, Lending, Marketing, Finance, HR, and IT., • Partner with business stakeholders to map current-state processes and identify inefficiencies., • Quantify time savings, productivity gains, and operational impact of automation initiatives., • Track and document:, • Hours captured, • Cycle time reduction, • Error reduction, • FTE capacity created through automation, • Ensure automations align with security, data privacy, compliance, and risk expectations., • Work closely with Information Security, Risk, and Compliance teams to implement controls proportionate to risk., • Serve as an internal consultant, advisor, and champion on automation and AI opportunities., • Educate business teams on automation capabilities and limitations., • Help establish standards, patterns, and best practices for future AI and automation efforts., • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience., • 5 – 8+ years of experience in one or more of the following:, • Automation engineering, • Intelligent automation (RPA + AI), • Workflow and systems integration, • Process optimization with technology enablement, • Hands-on experience building automations., • Knowledge of current enterprise AI systems and technologies, • Strong understanding of APIs, data flows, and system integrations., • Experience working directly with non-technical business stakeholders., • Experience in financial services, banking, or credit unions., • Familiarity with:, • AI/ML services (Azure, OpenAI, Anthropic, xAI, Google, etc.), • RPA or workflow tools, • Low-code/no-code platforms, • Process mining or process mapping tools, • LLMs, agentic AI, multi-agent systems, and agent-to-agent protocols, such as MCP, • Exposure to data governance, model risk, or compliance considerations. The following are some benefits offered to employees: • Paid Holiday, • Paid Birthday, • Paid Sick and Personal Days, • Paid Vacation, • Retirement/401K with matching contributions, • Medical, Dental and Vision Insurance, • Life Insurance and Long Term Disability, • Tuition reimbursement for Undergraduate and Graduate courses, • Various Incentive Programs As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position. Company DescriptionAs a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.