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Be Well Primary Health Care Center
Receptionist / Secretary
6 days ago
Full-time
East Flatbush, Brooklyn
Job Title: Receptionist Location: BeWell – Nurse Practitioners and Doctors Clinic Job Type: Full-Time / Part-Time Reports To: Clinic Manager or Medical Director Job Summary: We are seeking a friendly, professional, and highly organized Receptionist to join our team at BeWell, a healthcare practice comprising nurse practitioners and doctors. The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm welcome and providing outstanding front-desk support to ensure the clinic runs smoothly. Key Responsibilities: Greet and assist patients, visitors, and vendors with professionalism and courtesy Answer and manage incoming calls; direct calls appropriately or take accurate messages Schedule, confirm, and update patient appointments using EMR systems Collect and verify patient information, insurance, and intake forms Manage patient check-in and check-out procedures Process co-pays, billing inquiries, and provide receipts as necessary Maintain cleanliness and organization of the front desk and waiting area Coordinate with medical staff to ensure timely patient flow and communication Handle sensitive information with confidentiality and HIPAA compliance Perform administrative duties such as faxing, scanning, emailing, and filing medical documents Support day-to-day operations and assist with special projects as assigned Qualifications: High school diploma or equivalent; associate degree or medical administrative training is a plus Previous experience as a receptionist, preferably in a healthcare setting Knowledge of medical terminology and insurance verification preferred Familiarity with EMR/EHR systems (e.g., Athenahealth, Kareo, or similar) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multitask and remain calm under pressure Professional appearance and positive attitude Work Schedule: Flexible, with availability during clinic hours (may include evenings or weekends depending on clinic schedule)
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