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Job Description Emerging Soho restaurants that blends hyper-seasonal American fare with Asian accents is seeking an Assistant General Manager to join the leadership team. The Assistant General Manager (AGM) works alongside the General Manager to oversee and elevate the daily operations of the restaurant, with a strong focus on service standards, team development, and guest satisfaction. In the absence of the General Manager, the AGM acts as the lead operator, ensuring that all aspects of the front-of-house run smoothly and in accordance with the core values and standards. This is a service-first leadership role requiring calm, clarity, and consistency. The AGM leads by example, upholding a patient, professional, and positive demeanor at all times. They are responsible for enforcing standards as outlined in our SOPs, addressing performance issues when needed with fairness and without emotion, and ensuring that all team members are trained to the highest level to maintain consistency and excellence across the board. Core Responsibilities Guest Experience & Service Leadership • Design and support a welcoming, elevated guest experience that builds lasting relationships., • Point person for leading service and meal periods, • Ensure all staff are trained to guide guests confidently and with enthusiasm through their dining experience., • Promote a service culture based on warmth, professionalism, and deep product knowledge. Team Management & Development • Hire, onboard, train, and develop FOH team members including hosts, bartenders, servers, barbacks, runners, reservationists, and sommeliers., • Release FOH schedules in a timely manner, and approve time off requests, • Lead pre-service meetings, oversee daily sidework and team setup., • Conduct performance reviews and ongoing coaching to support growth and accountability., • Implement disciplinary measures when appropriate, per company policy., • Maintain a team culture centered on respect, inclusivity, and high performance. Operational Oversight • Manage day-to-day FOH operations in collaboration with the GM and other department leads. Issuing appropriate cuts and phasing team members out to remain in line with target labor goals, • Point person for communication between the front and back of house., • Lead on all FOH communication, • Maintain compliance with health and safety regulations, including all DOH requirements., • Monitor and manage labor costs, including scheduling and weekly timecard audits., • Oversee FOH inventory and dry goods ordering on a weekly basis., • Support the Head Bartender with beverage training programs, storage systems, and inventory protocols., • Ensure proper use and updating of the Toast POS system., • Evening cash handling and close of shifts Nightly reports Reservations & Floor Management • Assist the hosts with the reservation system to optimize revenue and accommodate walk-ins, special requests, and seasonal fluctuations., • Train and oversee the host team on reservation protocol and guest database management., • Maintain and enhance guest notes to build a robust and personalized CRM system., • Remain actively present on the floor to ensure smooth service and guest engagement. Administrative & Financial Duties • Assist the GM and ownership in tracking key performance indicators (KPIs) and operational goals., • Provide weekly reports on financials, service quality, labor, and operations in collaboration with the bookkeeper/controller., • Collaborate with HR to ensure compliance with all labor laws and internal policies., • Ensure all certifications (e.g., Food Handler, Sexual Harassment Prevention) are current for self and team. Qualifications • Previous experience in restaurant management, • Strong communication, leadership, and organizational skills., • Passion for hospitality and a commitment to service excellence., • Food Handler Certification and Sexual Harassment Training required., • Wine and beverage knowledge a plus.

Job Description Job Title: FOH Floor Manager Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for a team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: * Strong leadership skills and detail oriented * Strong organizational and problem solving skills * Requires minimal supervision to succeed * 3+ years of FOH experience across various positions, high volume preferred * Food Handlers Certificate that meets local requirements * Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: * Must be able to work on your feet for at least 10 hours * Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: * Create a rhythm and an energy that is on brand for Roberta’s * Ensure the restaurant is clean and the ambience is just right * Run FOH seamlessly with the team * Make sure every guest leaves a raving fan. * Provide high level guest resolution for any issues * Print and revise a menu if needed * Ability to work and support all FOH positions including host, server, back waiter, bartender and expo * Set up and shut down the FOH, delegating tasks for the most efficient operation * Cut appropriate personnel when slow and manage breaks daily * Communicate with team members and support/lead an effective pre-shift * Support the training and development of new hires and trails.

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at the Holiday Inn in Hasbrouck Heights, NJ. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address) Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and Linkedin for more information and updates. #LI-DNI Powered by JazzHR aQrWRZQIu1