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Job Description To quick apply to this position, text SP4161 to (425) 961-9911 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. This temporary position will end on October 1, 2026. Who we’re looking for: ROOM ATTENDANT Around here, we’re fanatical about our environment and our Room Attendants play a big part in that. Our Room Attendants are responsible for ensuring that guest rooms, corridors and guest related areas are crazy clean and kept up to impeccable Staypineapple standards. They also maintain the cleanliness of service areas, linen closets and employee areas. What to expect: Here are a few things that will make your days full and rewarding: • Cleaning public areas and assigned rooms within allotted time according to hotel standards including changing beds, dusting furniture, replenishing towels and guest supplies, cleaning bathrooms, vacuuming and mopping., • Ensuring that corridors are free of all debris, room service trays, etc., • Ensuring that housekeeping storage rooms and housekeeping closets are secure, neat and clean., • Preventing loss and damage to hotel supplies, property and the guests’ property by ensuring that guest rooms and carts are secure. Your experience and qualifications: • One month of related experience preferred., • Ability to contribute to a collaborative and diverse team dynamic., • Proficient at fulfilling requests in a thorough and timely manner., • Ability to learn quickly and take direction., • Ability to contribute to a collaborative and diverse team dynamic., • Ability to work calmly and effectively under pressure. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: • Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.), • Hotel discounts, • Food & Beverage discounts, • Learning & growth opportunities, • Special events & celebrations Pay: $21.38 per hour Status: Full Time, Temporary

Job DescriptionAbout usToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our San Francisco office! The roleAmericans receive ~$400B in tax refunds per year. A tax refund is in essence an interest free loan to the government. The average American overpays their taxes by ~$3K per year. We plan to change that by being an AI enabled automated tax specialist for the 80% of Americans that receive a tax refund. Our existing system has optimized tax withholdings for over 1M Americans so far, but we have plans to go much further. We’re adding a Product Engineers to our team to help monetize and scale our tax product (PayBoost). You'll work closely with business operations and the core services engineering team to deliver a product that scales and just works. Projects will include an update to our AI architecture, a potential rewrite to separate the service from our monolith, updates to our existing data models, 99.99% reliability/uptime, and creating additional visibility into the core components for monitoring. The teamWe're focused on serving our users above all else all while building a robust business. To this end, Grid's team members experience high levels autonomy and ownership, and as a company we value curiosity, learning and growth. We work in-person in our San Francisco and Seattle offices. At Grid, everyone on the team is technical and hands on: You'll have the opportunity to design, develop and operate Grid's most mission-critical systems end to end. Unlocking scale and getting our customers one step closer to financial. The tech stackOur backend tech stack is based on GCP, Go, protobufs, BigQuery and MySQL. We have built our platform from the ground up to optimize for clean data sources, and we have made numerous investments into data warehousing, streaming analytics infrastructure and offline data cleanliness. As a result, we think Grid is positioned for efficient and powerful data science.What you will be doing • Backend Development: You'll be building product features end to end - domain models, business logic and API integrations that make our product just work for customers., • Deployment & Iteration: We practice a dynamic, data-driven approach to product development. As an product engineer at Grid, you'll build towards bold milestones in well-engineered, incremental releases., • Data Analysis: As a data-driven product, we have robust data pipelines and analytics infrastructure. To be successful at Grid, you'll utilize SQL and other analysis tools to evaluate product and system performance regularly., • Debugging Evented Systems: Grid's backend makes heavy use of pubsub. Testing and debugging complex state machines, in order to create a seamless experience for all users is key., • Shipping to Production: You'll have access to a rapid CI/CD process that enables you to ship to production on the daily. As an engineer, you'll own your implementations end to end and respond to production incidents as needed.About you, • Backend or Full-Stack Software Engineer: Significant experience (1+ years) writing consumer-grade backend software, ideally in Go (golang) deployed on GCP., • Startup Person: You seek high growth opportunities and are constantly learning about the world around you. You feel at home with dynamic decision making and an iterative approach., • Experience with FinTech or other complex domains: End-to-end understanding of product engineering in an complex environment, such as financial services, health, insurance, etc., • Experience prioritizing customers and user experience: We're looking for people who make complicated things simple. Financial services tend to be unnecessarily complex by default. We aspire towards lightweight UX that's quick and fun for our users., • Experience with Data-oriented backends: Proven experience in evented systems, data acquisition (screen scraping, crawling), data normalization and API integration is a plus., • Autonomy and Initiative: Ability to work independently and take ownership of projects, showcasing a proactive approach to identifying key leverage points for data products., • Curiosity and Optimism: People who are constantly asking why the world around them work the way it does, and who have the will to change it., • Self Starter: Confidence to prioritize work and delivery demonstrable results on a tight cadence., • Domain Knowledge: Demonstrated experience or understanding of web scrapers, data acquisition and normalization. Familiarity with the tax code or financial modeling is nice to have but not required., • Passionate: We have periods throughout the year when we push aggressively. It's not always, but as a team we rely on each other. This often means that we work longer hours for days to weeks. This role is not for an "average job-seeker". We believe in our mission and dedicated to solving the problems ahead.

Job DescriptionAbout usToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office! The roleWe’re adding a Product Manager to our team to help us build and scale our user-facing products. You'll work closely with engineering and business leaders to help people optimize their taxes with 0 effort, bridge gaps between paychecks, build their credit score, and more! With access to a robust pipeline of excited paying users with high intent to use Grid, you'll have a significant impact on our users' happiness and financial wellbeing. The teamWe're focused on serving our users above all else all while building a robust business. To this end, Grid's team members experience high levels of autonomy and ownership, and as a company we value curiosity, learning and growth. At Grid, you'll be surrounded by a team that is motivated, mission-driven and pragmatic. The tech stackOur backend tech stack is based on GCP, Go, protobufs, BigQuery and MySQL. We have built our platform from the ground up to optimize for clean data sources, and we have made numerous investments into data warehousing, streaming analytics infrastructure and offline data cleanliness. As a result, we think Grid is positioned for efficient and powerful growth.What you will be doing • Product Development: We believe that great products are simple to understand and use. You'll be building products and features end to end that just work for customers., • Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered, incremental releases., • Data Analysis: As a data-driven product and culture, we have robust data pipelines and analytics infrastructure. To be successful at Grid, you'll utilize SQL and other analysis tools to evaluate product and user performance., • Risk Tolerance: As an early stage company, one of our advantages is speed and the lack of bureaucracy. Not everything will be successful, so the skill to cut losses early and move forward will be instrumental in your success.About You, • Startup Person: You seek high growth opportunities and are constantly learning about the world around you. You feel at home with dynamic decision making and an iterative approach., • Curiosity and Optimism: People who are constantly asking why the world around them works the way it does, and who have the will to change it., • First Principles: Tendency to understand the world by taking a first-principles approach., • Experience prioritizing customers and user experience: We're looking for people who make complicated things simple. Financial services tend to be unnecessarily complex by default. We aspire towards lightweight UX that's quick and fun for our users., • Analytically oriented: Proven experience in analytics. We're not talking about just pulling data accurately, but asking the right questions with the ability to answer them., • Autonomy and Initiative: Ability to work independently and take ownership of projects, showcasing a proactive approach to identifying key leverage points for products and experiences.

Job DescriptionAbout GridToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office!The Role We are hiring our first dedicated Financial Operations professional. You will own reconciliation from day one, building the processes, controls, and tooling that ensure every dollar moving through our platform is accounted for. From there, you will expand into payment operations, treasury, collections, disputes, and financial reporting as the company scales. This role is equal parts hands-on executor and process builder. You will not inherit a playbook. You will write it. The right person is a seasoned individual contributor who is energized by ownership, comfortable operating without a team beneath them, and ready to grow with the function. The TeamWe're focused on serving our users above all else all while building a robust business. To this end, Grid's team members experience high levels of autonomy and ownership, and as a company we value curiosity, learning and growth. At Grid, you'll be surrounded by a team that is motivated, mission-driven and pragmatic.What You'll OwnReconciliation • Reconcile internal ledger records against payment processor statements, bank partner records, and ACH processor reports on a daily and monthly basis, • Identify, investigate, and resolve breaks across disbursement and repayment flows, including ACH and card, • Build scalable reconciliation processes and controls, including documentation, exception workflows, and tooling, • Partner with Engineering to ensure transaction data integrity and support ledger design decisionsPayment Operations, • Monitor outbound disbursement and inbound repayment volumes, success rates, and failure trends across all payment rails, • Own exception handling for failed, reversed, or disputed transactions, • Serve as the day-to-day operational point of contact with payment processors and our bank partner, • Support network compliance monitoring, track fines or penalties, and coordinate on escalations with external partnersCollections and Recovery, • Monitor the automated repayment lifecycle and flag exceptions that require manual intervention, • Track and manage charge-off processes, • Coordinate with third-party collection partners as needed, • Work with Engineering and Risk to improve repayment success rates over timeCustomer Disputes, • Manage the end-to-end process for Reg E dispute obligations, including intake, investigation, and resolution within regulatory timelines, • Handle ACH unauthorized return defense and card network chargebacks, • Maintain documentation and reporting to support audit and compliance requirementsTreasury and Cash Management, • Track and manage the daily cash position across funding accounts, • Monitor reserve obligations and funding account balances, • Contribute to liquidity forecasting as advance volume grows, • Support future credit facility draws and related reporting as the capital structure evolvesFinancial Reporting and Accounting, • Support month-end close processes and general ledger maintenance, • Contribute to financial reporting for bank partners, investors, and the board of directors, • Assist with revenue recognition and loss provisioning (CECL) as the accounting function maturesVendor and Bank Partner Management, • Serve as the primary operational contact for key vendors and partners, including our bank partner, payment processors, ACH provider, identity verification provider, and bank linking provider, • Manage day-to-day relationship logistics, including issue escalation, reporting requirements, and contract obligations, • Coordinate across vendors when transaction issues span multiple providersWhat We're Looking ForExperience, • 3 to 5 years in financial operations, payments operations, or accounting at a fintech, bank, or payments company, • Hands-on experience reconciling high-volume transaction data across multiple payment rails, • Familiarity with consumer lending or cash advance products is a strong plus, • Experience working directly with payment processors, ACH networks, and bank partners, • Exposure to consumer dispute handling (Reg E, chargebacks, unauthorized returns) is a plusSkills, • Strong command of Excel and Google Sheets, with comfort querying data in SQL as a significant plus, • Ability to independently investigate discrepancies and see them through to resolution, • Process-builder mindset. You are not just comfortable with ambiguity, you thrive when handed a blank page, • Clear communicator who can translate operational issues into crisp summaries for finance and leadership stakeholdersDisposition, • You take ownership seriously. If something is broken, you fix it and then figure out how to prevent it from breaking again, • You are comfortable being the only person in the room with your domain expertise and can make sound judgment calls independently, • Startup experience or demonstrated comfort in resource-constrained, high-growth environmentsWhy Join Now, • You will be the founding voice of financial operations. Decisions you make in the first 90 days will shape how we run for years, • Direct exposure to leadership and meaningful influence over systems, vendors, and processes

Job DescriptionAbout usToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office! The roleWe’re adding an Applied Scientist to our team to help us build and scale our core product lines. You'll work closely with product, engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a business—as well as our users' happiness and success. Projects will include fraud detection, prevention and mitigation in novel arenas, such as risk underwriting for various lending/advance programs; predictive analytics to drive our payout and repayments systems; and more. The teamWe're focused on serving our users and building a robust product and business above all else. To this end, Grid's team members experience high levels autonomy and ownership, and as a company we value curiosity, learning and growth. As an Applied Scientist, you'll have an opportunity not only to identify key leverage points for our data products, but also to set the standard for Grid's statistical inference and machine learning practice. The tech stackOur backend tech stack is based on Python, GCP, Go, protobufs, BigQuery and MySQL. We have built our platform from the ground up to optimize for clean data sources, and we have made numerous investments into data warehousing, streaming analytics infrastructure and offline data cleanliness. As a result, we think Grid is positioned for efficient and powerful applied science.What you'll do • Research & Analysis: Perform data research and analysis using Grid's proprietary dataset as well as other relevant sources, • Model Development: Develop and validate models that enable strategically relevant business objectives, such as enabling growth, mitigating fraud, controlling risk, etc., • Deployment & Iteration: Iterate on new and existing models based on feedback from team and real-world performance, • Productionization: Collaborate with data engineers, product managers to help translate your work into production-grade, high scaled data products, • Present Findings: Present your findings and communicate with members of the team with varying levels of technical depth, • Foster DS @ Grid: Help build out our Applied Science and Machine Learning as a team and practice at GridWhat we're looking for:, • Applied Science Expertise: Proven experience in Machine Learning and/or Applied Science, including a strong background in statistical inference, machine learning. This is a requirement, a bachelors or master's degree in Statistics, Mathematics, Physics, or Computer Science with a focus on machine learning is required. We are currently not accepting applicants with bachelor or master's degrees in Business Analytics, Information Systems, or Data Science., • Deep Expertise in Applied Science & Machine Learning: Proven experience in applied machine learning, including a deep understanding of statistical inference and predictive modeling. Demonstrated practical experience with deep learning techniques, particularly transformer-based models., • Research to Implementation Proficiency: A strong track record of reading, understanding, and implementing research papers in machine learning or related fields., • Robust Technical Skills: Hands-on experience with Python (with libraries like PyTorch/TensorFlow) and SQL is essential., • Autonomy and Initiative: Ability to work independently and take ownership of projects, showcasing a proactive approach to identifying key leverage points for data products., • Curiosity and Optimism: People who are constantly asking why the world around them works the way it does, and who have the will to change it., • Technical Skills: Proficiency in the modern machine learning techniques, such as Model Evaluation and Validation, Deep Learning and Time Series Analysis, Logistic Regression, Naive Bayes, Tree based Models (i.e., Random Forest)., • Self Starter: Confidence to prioritize work and delivery demonstrable results on a tight cadence.

Job DescriptionAbout usToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office! The roleWe’re adding an iOS Engineer to our team to help us build and scale our core product lines. You'll work closely with product, engineering and business leaders to create magical experiences. With access to multiple robust datasets, products, and clear objectives, you'll have a significant impact on Grid's progress as a business—as well as our users' happiness and success. The teamWe're focused on serving our users and building a robust business above all else. To this end, Grid's team members experience high levels autonomy and ownership, and as a company we value curiosity, learning and growth. The tech stackOur tech stack is based on Swift, Firestore, UIKit, GCP, Go, protobufs, BigQuery and MySQL. We have built our platform from the ground up to optimize for clean data sources, and we have made numerous investments into data warehousing, streaming analytics infrastructure and offline data cleanliness.What you'll do: • Design, implement, and maintain the Grid iOS app, • Assist and build platform, • Pragmatically solve problems, • Contribute to product design and direction, • Effectively communicate and work with other teamsWhat we're looking for:, • Product and Customer Oriented: Our customers depend on us for their personal finances. We expect a disciplined approach to development, testing, and quality assurance. We require a minimum of 5 years of app development., • Autonomy and Initiative: Ability to work independently and take ownership of projects, showcasing a proactive approach to identifying key leverage points for data products., • Curiosity and Optimism: People who are constantly asking why the world around them works the way it does, and who have the will to change it., • Self Starter: Confidence to prioritize work and delivery demonstrable results on a tight cadence.

Job DescriptionCompany Description OUR STORY Let’s be honest: there are lots of people out there doing what we do. We’re just not convinced they’re doing it right. Businesses are hungry for innovation and opportunity, but not at the cost of their independence. At Ollion, we’ve connected companies and capabilities around the world to help ambitious organizations make the most of their transformation and leave the status quo in the dust. WORKING AT OLLION Innovation is risky. It demands bold steps and big questions, but that’s the price of making change. We’ve got our head in the cloud and two feet on the ground, channeling tech’s endless potential towards a single goal: making a world of difference. And we’re building a global team to do just that— a team capable of making game-changing breakthroughs without ever losing sight of the people it will impact. This is more than consulting. This is the change you can be. THE OLLION DIFFERENCE At Ollion, we’re all in on your independence. Our teams are seasoned. Our solutions are straightforward—sometimes even groundbreaking. And our engagements? Exactly as long as you want them to be. We deliver fresh thinking and hard-earned insight in a way that works for you and your customers, arming your organization with everything you need to make your transformation truly mean something. WORKING WITH OLLION (our clients’ experiences) Progress matters more than process. Our global team of cloud-native pros is all about creating new and better ways to work—not just by solving your tech challenges, but by using technology to solve your business challenges. We keep the formulas, frameworks, and ten-point plans to a minimum, tackling your most pressing problems with a proprietary mix of good-old-fashioned ingenuity and refreshing humanity. Job Description Position Description We are looking for someone who enjoys variety, thrives on molding ambiguity into meaningful action, brings energy and team-oriented enthusiasm to their work, and has demonstrated experience in building a successful book of business in a greenfield territory. This role will provide the right candidate the opportunity to contribute and grow in an environment surrounded by smart, driven, and fun people, while having a tremendous impact on company-wide execution that brings the right outcomes for our clients and our business. A successful candidate will be a true hunter and have a proven track record of building and maintaining a large book of business in the enterprise and SMB space, by going direct to prospects and customers as well as collaborating with alliance partner sales teams. Expertise you bring * Develop a strong presence within territory with prospects, customers and partners. * Drive revenue and market share within the West Coast territory. * Develop and execute against territory plan to consistently deliver quarterly bookings and revenue targets. * Develop and manage relationships with enterprise and mid-market customers in Fortune 2000. * Accelerate customer adoption of managed cloud and professional services (comprising cloud migration and modernization solutions, as well as data/analytics/AI solutions) through education and engagement. * Position Ollion as a trusted, strategic business partner to customers with differentiated value propositions. * Effectively qualify opportunities to ensure greatest return on time and resource investment. * Use consultative/solution selling methodology to understand business problems and define solutions, in collaboration with pre-sales, technical and client services teams within the practices. * Translate customer’s critical business and technology issues into profitable cloud and services opportunities. * Leverage internal resources at multiple levels to build and deliver the best solution for the customer. * Demonstrate strong business acumen by presenting solutions to decision makers (CXO, VP) on an ROI basis. * Fully understand the customer's decision-making process to create and execute a predictable closing plan. * Negotiate and close managed services and professional services agreements at the executive-level. * Engage partners to develop and execute joint selling approach to customers where appropriate. * Manage numerous accounts concurrently and strategically. * Provide accurate monthly/quarterly bookings and revenue forecast through disciplined sales and pipeline methodology, including regular use of CRM. * Prospect on a continual basis to ensure net new business targets are consistently met, through independent initiatives as well as in collaboration with marketing, alliances and other GTM teams. * Proactively build and expand on existing customer relationships to drive net new revenue opportunities. * Utilize customer relationships, professional networks and other industry forums to create new opportunities. Qualifications Job Requirements * 10+ years of quota carrying cloud services, enterprise software or professional services sales experience across cloud migration, modernization and data strategy / data analytics / AI and GenAI solutions * Track record of successfully carrying a quota of at least $4M. * Track record of exceeding quota (top 10%-20% of company) in past positions in enterprise or mid-market. * Experience managing the sales cycle from business champion to executive-level decision maker (CXO, VP). * Experience negotiating and closing software and services contracts, including proposal and SOW creation. * Experience building strong relationships with customers and partners. * Hunter approach to business development and prospecting * Strong knowledge and experience in Amazon Web Services, Microsoft Azure, GCP and other service offerings, with a particular focus and knowledge of AWS. * Experience selling Dev/Sec Ops, Application Modernization/Software Engineering solutions a plus * Previous consultative selling or solution selling methodology and process training. * Experience with Hubspot or similar customer relationship management software like Salesforce or Microsoft CRM. * Be highly adaptable and thrive in an environment where revenue solves all problems. * Travel to and within the West Coast territory as needed. Additional Information BENEFITS & PERKS FOR WORKING AT OLLION Our employees multiply their potential because they have opportunities to: Create a lasting Impact, Learn and Grow professionally & personally, Experience great Culture, and Be your Whole Self! Beyond an amazing, collaborative work environment, great people, and inspiring, innovative work, we have some great benefits and perks: * Benchmarked, competitive, in-market total rewards package including (but not limited to): base salary & short-term incentive for all employees * We are a remote-first, globally distributed organization where our people are empowered to learn, grow, and perform at their best. While most roles can be done from anywhere within your home country, some client-facing work may require onsite presence. * Retirement planning (i.e. CPF, EPF, company-matched 401(k)) * Globally, we build benefit plans that offer choices for whatever stage in life our employees are in and allow for flexibility as life happens. Employees have access to a fully comprehensive benefits package to choose the medical, dental, and vision insurance plan that best fits their lives. In addition to great healthcare coverage, we also offer all employees mental health resources and additional wellness programs. * Generous time off and leave allowances * And more! All your information will be kept confidential according to EEO guidelines. Ollion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Ollion does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Job DescriptionAbout usToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office! The roleWe’re adding a Risk Analyst to our team to help us build and scale our user-facing products. You'll work closely with product, machine learning, and business operations to help people optimize their taxes with 0 effort, bridge gaps between paychecks, build their credit score, and more! With access to a robust pipeline of excited paying users with high intent to use Grid, you'll have a significant impact on our users' happiness and financial wellbeing. The teamWe're focused on serving our users above all else all while building a robust business. To this end, Grid's team members experience high levels of autonomy and ownership, and as a company we value curiosity, learning and growth. At Grid, you'll be surrounded by a team that is motivated, mission-driven and pragmatic.What you will be doing • Product Safety: We believe that great products are simple to understand and use. You'll evaluate patterns and accounts in our ecosystem to ensure that our platform maintains a safe environment for all our customers., • Iterative and skeptical: We practice a dynamic yet data-driven approach to everything we do. We may believe a process or policy is correct today, but with new information quickly change our mind. As a Risk Analyst at Grid, you'll demonstrate sound judgement while questioning existing policies and procedures for improvement., • Data Analysis: As a data-driven product and culture, we have robust data pipelines and analytics infrastructure. To be successful at Grid, you'll utilize SQL and other analysis tools to evaluate performance and anomalies., • Risk Tolerance: As an early stage company, one of our advantages is speed and the lack of bureaucracy. Not everything will be successful, so the skill to cut losses early and move forward will be instrumental in your success.About You, • Startup Person: You seek high growth opportunities and are constantly learning about the world around you. You feel at home with dynamic decision making and an iterative approach., • Curiosity and Optimism: People who are constantly asking why the world around them works the way it does, and who have the will to change it., • First Principles: Tendency to understand the world by taking a first-principles approach., • Experience prioritizing customers and user experience: We're looking for people who make complicated things simple. Financial services tend to be unnecessarily complex by default. We aspire towards lightweight UX that's quick and fun for our users., • Analytically oriented: Proven experience in analytics. We're not talking about just pulling data accurately, but asking the right questions with the ability to answer them. This role is highly quantitative., • Autonomy and Initiative: Ability to work independently and take ownership of projects, showcasing a proactive approach to identifying key leverage points for products and experiences.

Job DescriptionAbout usToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our brand new Seattle office! The roleWe’re adding a Customer Support Lead to our team to help us build and scale our core product lines. You'll work closely with product, engineering and business leaders to create a magical experience for our customers. With access to over one million customers and a clear objective to provide an amazing experience, you'll have a significant impact on Grid's progress as a product and business. Projects and objectives will include resolution of customer problems and/or inquiries, product error or bug mitigation, discovering and implementing new technologies, and scaling the team. The teamWe're focused on serving our users and building a robust product above all else. To this end, Grid's team members experience high levels of autonomy and ownership, and as a company we value curiosity, learning and growth.What you'll do • Scaling: Implement a hybrid of technology and people to provide a premium customer experience., • Problem Identification: With growth and new products comes new problems. You'll identify and synthesize problems or issues with our product and engineering teams., • Team Scheduling and Structuring: We have a large set of customers that span the country and they depend on us night and day. Scheduling is of utmost importance., • Foster a customer experience culture: We believe products and experiences build companies. You'll be instrumental in creating and maintaining clear communication paths within the organization and be the voice of the customer.What we're looking for:, • Expertise: Proven experience in customer service and/or support management, including a strong background in people management and quantitative competence., • Autonomy and Initiative: Ability to work independently and take ownership of projects, showcasing a proactive approach to identifying key leverage points to enhance the customer experience., • Curiosity and Optimism: People who are constantly asking why the world around them works the way it does, and who have the will to change it., • Technical Skills: Proficiency in using CRMs as well as basic analytical tools such as Excel and/or SQL., • Self Starter: Confidence to prioritize work and deliver demonstrable results on a tight cadence.

Job Description WHO WE ARE & WHAT WE ARE LOOKING FOR: Tradesmen Electric is a fun, growth-minded, company that focuses on our employee’s success. We provide our employees with the opportunity to stay challenged and to be able to maximize their own potential. We are looking to add long term Journeymen Electricians in the Seattle, WA area to our Tradesmen team. We are looking for individuals who will have the desire to grow and succeed with us. We value a strong work ethic, high standards, and a willingness to learn and improve with the team. We use our Five Core Values to help us provide the best experience we can, to our customers and to our employees. OUR COMPANY’S CORE VALUES: • Communication, • Quality, • Reliability, • Integrity, • Respect We will make every effort to stay true to our companies values and use them in our day-to-day performance and decision making. As a Journeyman here at Tradesmen Electric, you will represent our team and our core values in the field, to the customer, and as a mentor to our apprentices and your fellow co-workers. COMPENSATION AND EMPLOYEE BENEFITS: • Competitive wages, • Lots of opportunity & potential to grow (Potential future roles with additional benefits), • Medical, dental, and 401K, • PTO & Holidays, • Employee training and continued education QUALIFICATIONS: • Hold a current Washington electrician Journeyman license (J or LR), • This is a safety sensitive position. Must be able to pass a drug test, background check, and driving check. OTHER FUN ACTIVITIES WITH THE COMPANY: • Spring Rafting Trip, • Winter Snowmobile Trip, • Christmas Party with Big Raffle Gifts, • Summer BBQ, Fishing trips Etc. Tradesmen Electric strives to be an enjoyable, growth-oriented, company that makes sure our employees are successful and stay challenged with room to grow. If this opportunity sounds like a good fit for you, please give us a call. Tradesmen Electric is an Equal Opportunity employer. It is our policy to provide equal employment opportunities to all qualified persons without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, or any other legally protected status. Powered by JazzHR OEV9pwBcKD