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Job Description Field Technician Maryland Energy Advisors (MDEA) is a rapidly growing energy management firm delivering energy efficiency and sustainability programs for utilities and communities across the region. As part of our continued expansion, we are seeking a qualified Home Energy Auditor to support residential energy efficiency and home weatherization programs throughout New Jersey. In this role, you will conduct in-home energy assessments for income-qualified and residential customers, identifying energy-saving opportunities, educating homeowners, and supporting the delivery of utility-funded energy efficiency measures. You will work closely with program managers, field services staff, contractors, and utility partners to ensure audits are completed accurately, safely, and in compliance with program guidelines and quality standards. The ideal candidate is detail-oriented, customer-focused, and comfortable working in the field. Strong communication skills, technical aptitude, and a commitment to delivering a positive customer experience are essential. If you enjoy hands-on work, problem-solving, and making a tangible impact on household energy affordability and comfort, this is an excellent opportunity to grow with a mission-driven organization supporting New Jersey communities. PRIMARY RESPONSIBILITIES • Support the day-to-day operations of a residential utility energy efficiency and home weatherization program, ensuring high-quality service delivery and a positive customer experience for eligible households., • Generate and manage audit leads through door-to-door outreach and community-based engagement within assigned neighborhoods, representing the program professionally and in alignment with utility guidelines., • Perform in-home and visual energy assessments of residential properties, evaluating HVAC systems, windows, doors, insulation, appliances, lighting, and other building components to identify energy efficiency opportunities., • Educate residents on household energy use, comfort, health, and safety, and provide clear guidance on practical actions and utility incentives that can reduce energy costs., • Prepare and deliver energy assessment reports with personalized recommendations, ensuring accurate documentation and data entry in program tracking systems., • Install eligible no-cost or low-cost direct-install energy-saving measures in accordance with program requirements and safety protocols., • Introduce and refer residents to additional utility-sponsored programs and services, supporting increased program participation and comprehensive energy savings., • Perform other duties as assigned to support the successful execution of program field operations. REQUIRED QUALIFICATIONS • High school diploma or equivalent., • Minimum of 1 year of professional experience in residential energy auditing, building science, weatherization, or utility-funded energy efficiency programs., • Strong knowledge of residential energy audits, weatherization practices, and direct-install energy efficiency measures., • Excellent communication and interpersonal skills, with the ability to effectively engage and educate customers from diverse backgrounds., • Strong problem-solving skills and ability to respond to field-based challenges with professionalism and sound judgment., • Ability to work independently while also collaborating effectively as part of a field services team., • Comfort using technology, including handheld data collection devices, mobile applications, and program tracking systems., • Ability to perform the physical requirements of the role, including bending, stooping, reaching, climbing stairs, and working in various residential environments., • Flexible availability, including occasional evenings and weekends based on customer and program needs., • Valid driver’s license with a clean driving record and reliable transportation., • Ability to pass a criminal background check and drug screening, as required by utility and program partners. PREFERRED QUALIFICATIONS • BPI certification preferred. If not currently certified, MDEA will provide training and support to obtain BPI certification., • Bachelor’s degree in Energy, Environmental Studies, Communications, Business Administration, or a related field (or equivalent professional experience)., • Experience supporting utility-sponsored energy efficiency or demand response programs for utilities, state or local governments, or nonprofit organizations., • Prior experience with door-to-door outreach, customer acquisition, or lead generation in residential settings., • Bilingual (English/Spanish or other languages commonly spoken in New Jersey communities) is a plus., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Familiarity with New Jersey Clean Energy or other regional home weatherization and residential energy efficiency programs., • Strong time-management skills and demonstrated ability to manage a high volume of field activities across multiple neighborhoods. WORK ENVIRONMENT • This position is primarily field based, with most of the time spent conducting in-home energy audits and assessments at residential properties., • Auditors work independently in customers’ homes across assigned service territories, traveling daily between audit locations., • Work is performed in a variety of residential settings and may involve basements, attics, crawlspaces, and utility rooms., • This role requires regular interaction with homeowners and occupants, emphasizing professionalism, safety, and customer service., • Limited administrative and reporting tasks are completed remotely or from home using mobile and cloud-based program systems., • Work schedules may include occasional evenings or weekends to accommodate customer availability and program needs. BENEFITS MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience , or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job Description Vision To Learn Job Description Position Title: OPTOMETRIC TECHNICIAN Location: Newark, New Jersey Employment Type: Full-Time + benefits Compensation: $25-$30/HR Vision To Learn seeks compassionate, mission-driven optometric technicians who want to make a tangible impact on children’s lives. As part of a mobile clinical team, you’ll provide high-quality eye screenings and help deliver glasses to students in underserved communities—removing vision barriers that affect learning and long-term opportunities. If you’re motivated by service and inspired by teamwork to work in a meaningful, community-focused setting, Vision To Learn offers a rewarding way to use your skills to change lives. For more information about Vision To Learn and to see the impact of our work, please visit our website. About Vision To Learn Vision To Learn is a nonprofit 501(c)(3) organization providing vision screenings, eye exams, and glasses to K–12 students in underserved communities across the U.S. at no cost to them or their families. Using mobile vision clinics—optometric exam rooms on wheels—we bring essential eye care directly to schools and community centers so every child can see clearly and learn confidently. Since 2012, Vision To Learn has provided more than 3.6 million vision screenings, 730,000 eye exams, and 600,000 pairs of glasses to children in need across the nation. Our mission is simple: if you can’t see, you can’t learn. Who We Are We are friendly, high energy, knowledgeable, and quality-oriented professionals committed to Vision To Learn’s mission. We approach our work with a value system of service excellence, empathy, integrity, open communication, empowerment, and an eagerness to help the communities we serve. We are looking for an Optometric Technician like you to join our team with a positive, proactive attitude, and commitment to our mission. Position Description Vision To Learn is currently seeking a qualified candidate for a full –time New Jersey Optometric Technician. Work hours are Monday thru Friday with 2-3 Saturdays per year. The Optometric Technician will primarily work during school hours. Key position responsibilities include Patient Responsibilities • Oversee assigned inside lane eye exams operation. An inside lane is an interior eye exam operation with portable optometric equipment inside of a school or community building with a licensed optometrist. The inside lane may transition to a mobile clinic operation in the future., • Oversee assigned mobile and/or inside lane eye clinic operation, • Maintain optimal professional standards, • Pre-test children before seeing the optometrist, • Pretesting includes (but is not limited to) chief complaint, patient and family medical history, familiarity with auto-refractor, auto-lensometer, pupillometer, and fundus photography, • Assist patients with frame selections to ensure optimal fit and patient satisfaction, • Conduct vision screenings using a Welch Allyn Spot Check Vision Screener, • Complete and prepare daily reports, and meet deadlines, • Make follow-up calls to patient caregivers for feedback, • Study and follow Vision To Learn health and safety protocols, • HIPAA compliance Clinic Responsibilities • Maintain optimal driver safety standards when driving, parking, and using the vehicle, • Setup the clinic, monitor and replenish inventory, and ensure all patient and administrative paperwork facilitates an efficient workflow each workday, • Load, secure, inspect and fuel vehicle as necessary, • Keep vehicle and internal work areas clean and organized at all times Inside Lane Responsibilities • Transport inside lane eye exam equipment in personal vehicle to and from schools and community organizations., • Setup and breakdown the inside lane operation, monitor and replenish inventory, and ensure all patient and administrative paperwork facilitates an efficient workflow each workday., • Maintain optimal driving when commuting to and from school and community organizations, in particular with inside lane eye exam equipment., • Keep the inside lane operation work areas clean and organized at all times., • Operate mobile clinic as needed. Additional responsibilities as needed Who You Are • Ability to display exceptional interpersonal skills when interacting with children, site contacts, patient families, and in all internal/external work interactions, • Desire to work in a fast-paced, dynamic environment and have technical skills, • Desire to be cross trained to expand your skillset, • Self-starter who is confident to implement Vision To Learn protocols and embrace a remote setting with limited supervision, • Excellent organizational and prioritization skills, • Strong interpersonal and written communication skills, • Able to lift up to 30 lbs. and to exert well-paced mobility for an 8-hour shift including standing, walking, bending and squatting Qualifications • Optometric experience preferred, • Valid driver's license required, with a good driving record and familiarity with greater Newark area geography and with phone GPS; driving transcript must be provided, • Successful track record of working with children and diverse types of people, • Must pass company and CMS background checks and drug test, • Experience using Microsoft Office – Outlook, Excel, Word; Prior optometric EHR/EMR charting experience, and ability to quickly learn project management systems, • Bilingual English/Spanish written/verbal communication skills a plus Qualified applicants should email resume and cover letter. Successful candidates will have a proven track record for patient care, with positive, proactive attitudes who are dedicated to our mission. Vision To Learn is a rapidly growing organization and team players are critical to our collective success. Vision To Learn is committed to a diverse staff and to a culture that holds equity as a value and a priority. VTL welcomes applicants who bring a variety of perspectives, experiences, and competencies. People of color, women, people with disabilities, and LGBTQIA+ persons are strongly encouraged to apply. VTL is an equal opportunity employer and does not discriminate based on race, creed, color, religion, ethnicity, national origin, party or political affiliation, sex, sexual orientation or gender identity, age, disability, veteran status, marital status, or any illegal or prohibited factor. As a direct healthcare provider and to protect the health and well-being of our employees, VTL has implemented best practices for ensuring a clean and safe work environment. Employees will be asked to pass a Department of Justice background check/fingerprinting (LiveScan), child abuse history clearance, TB, and drug test Benefits: Health Insurance Vision Insurance Paid Time Off 401(k) Employee Assistance Program Flexible Spending Account Dental Insurance

Job Description Title: Energy Efficiency Product Merchandiser (Retail) Location: Newark, NJ - On-Site Reports To: Energy Efficiency Team Lead (NY) Job Overview: The Energy Efficiency Product Merchandiser (Retail) is responsible for supporting the growth and expansion of New Jersey energy efficiency products. This individual will provide education and information about a local utility provider’s product(s) in over 500 retail locations throughout the local service territory and ensure products are accurately priced. The Energy Efficiency Product Merchandiser (Retail) will educate employees at retail locations on the product benefits and best practices for selling products to consumers, as well as assist clients with understanding potential savings opportunities. Primary Responsibilities • Travel by car throughout the assigned geography in Northern New Jersey, • Distribute Point of Purchase (POP) materials at participating retail locations. Interact with retailer sales staff to promote relevant energy-efficient product messaging, • Record all field activity in the program database at the time of field visits, • Manage day-to-day activities for field visits to ensure maximum value is provided to the client., • Prepare status reports to accurately describe activities in the field and to monitor progress towards achievement of program goals, • Schedule and staff special events at big box retail locations during evening and weekends, • Assist the program team in the implementation and optimization of program administrative resources, • Provide education to clients and consumers on residential savings opportunities. This includes providing knowledge and information on energy-efficient technologies such as appliances, electronics, residential LED lighting, and HVAC equipment to retail associates, contractors, and other trade allies participating in programs targeted at the residential sector as well as consumers, • Attend client-sponsored promotional events at wholesale and retail levels, • Assist in the preparation of internal and client presentations, • Contribute to the evolution of program strategies and the design of program features, services, and marketing campaigns, • Develop rapport and build relationships with retailers and external clients, • Assist with other projects and assignments as needed Qualifications: • High School Diploma, • Strong attention to detail and ability to work effectively in a fast-paced environment., • Excellent time management, organizational, and prioritization skills. Demonstrated ability to effectively manage deadlines and projects with competing priorities and deadlines., • Possesses solid quantitative, analytical, and problem-solving skills., • Excellent written and oral communication skills. Strong proofreading and editing skills., • Demonstrates ability to effectively communicate with technical and non-technical audiences., • Outstanding interpersonal skills. Demonstrated ability to connect quickly with others and work effectively at all levels within and outside of the organization, including vendors and business partners., • Ability to travel within the New Jersey Service Territory, • Flexibility to rotating weekends and additional hours as needed., • Ability to prioritize and work independently., • Ability to work well under pressure in time-critical situations and be productive and self-motivated during slow periods., • Intermediate experience in MS Word, Excel, PowerPoint, and Access is essential., • Advanced conflict resolution skills are required., • Must have a current, valid driver’s license, clean driving record, proof of motor vehicle insurance, and reliable transportation Highly Desired Qualifications: • Bilingual (a plus), • Minimum of three (3) years of experience in energy and energy efficiency programs or related trade experience, • Experience with the energy efficiency program market in the state of New Jersey Work Environment: • Onsite retail locations, • Friendly, fun, cooperative, and very fast-paced., • Staff members need to be able to work independently and adapt to changing priorities Benefits: MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental, and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet. About Our Company: MD Energy Advisors is a rapidly growing energy consulting and management company that provides energy efficiency program implementation consulting services for utilities across the United States, and we are looking for customer-centric individuals to join our team.

Job DescriptionDescription: The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research, and improving quality of life for individuals and families impacted by paralysis. Today, we seek a full-time Bilingual Information Specialist (IS) Coordinator for the National Paralysis Resource Center (NPRC). This individual will provide information and referral services to people with paralysis, their families, and their caregivers. This position is responsible for using resources (for example, fact sheets, educational materials, and customized research) to answer client questions and help them navigate the complexities of paralysis. The coordinator will use approved tools and our client database to support timely responses, consistent documentation, and simple reporting that helps the team learn from its work. Position Snapshot As a translator, this position requires bilingual written and oral skills in English and Spanish, and fluency in both languages. Translation of English materials into Spanish is an ongoing responsibility, and interpretation support may be needed for public-facing communication. Language skills are applied to serve the public and program needs; English is the Foundation’s primary working language for internal operations. Additionally, the individual is responsible for performing job duties, interacting with the community and coworkers, and managing oneself in a manner consistent with, and in support of, the organization’s mission and core values. This position is primarily remote with standard hours of 9:00 a.m.–5:00 p.m. Occasional on-site presence at the Short Hills, NJ office may be requested (for example, team meetings, trainings, printing/filing, or other program needs). Advance notice will be provided whenever practicable. Job Responsibilities • Respond to inquiries via phone, email, chat, and mail; record complete, accurate data in the CRM., • Provide materials and guidance; compile and send information packets using approved templates and the knowledge base., • Contribute to the Foundation’s social media presence by posting and responding across current and emerging platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok), coordinating with staff to ensure timely replies, accessible captions/alt text, and accuracy., • Use approved scheduling tools to plan and publish posts., • Apply approved templates to maintain consistency and accessibility., • Leverage approved chatbot/search assistants to locate resources and draft responses, per manager approval., • Moderate Nurse Linda and other webinars to support the speaker and promote NPRC services., • Perform literature searches to customize answers; forward new resources for inclusion in fact sheets and the knowledge base., • Participate in testing client-database features; follow data-entry standards that support simple dashboards and quality checks., • Translate news articles, blogs, fact sheets, booklets, and similar materials into Spanish; maintain basic terminology notes for consistency., • Translate and update Spanish-language and international fact sheets., • Exhibit at national conferences to promote and explain NPRC services., • Attend webinars and in-service sessions to expand knowledge in paralysis and disability fields., • Participate in the internal review committee for Quality-of-Life grant approvals., • Occasional travel to expos or conferences to work at an exhibit booth., • Travel two to four times per year by plane, train, or automobile, with some overnight stays., • Occasional travel to the Foundation’s Short Hills, NJ headquarters for meetings, trainings, or organization events (e.g., all-staff gatherings or events).Requirements:, • Two-year college degree required., • Successful completion of Bilingual proficiency assessment, • Ability to obtain and maintain accreditation as a Community Resource Specialist in Aging and Disability by InformUSA., • Successful completion of an internal three-month training program covering paralysis, secondary conditions, available resources, and use of the in-house database., • Excellent telephone etiquette; high comfort level communicating via phone., • Interest in assisting individuals living with paralysis, their families, and caregivers., • Empathy, compassion, and the ability to establish rapport quickly., • Organized, detail-oriented; able to multitask and prioritize cases., • Excellent verbal, written, and communication skills in both English and Spanish required., • Ability to translate from English to Spanish and vice versa, orally and in writing, required., • Ability to apply language skills to serve public and program needs (e.g., document translation and conversational interpretation), coordinating with staff or vendors for quality and consistency., • Intermediate level MS Office Suite skills., • Working knowledge of major social platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok)., • Advanced data-entry skills with careful attention to CRM/client database accuracy., • Comfort using approved templates, a knowledge base, and search/chat assistants to improve speed and consistency; follow manager guidance for new features and workflows., • Familiarity with approved AI helpers (e.g., chatbot workflows, AI-aided search, summarization); willingness to learn features introduced with guardrails., • Four-year college degree preferred., • One to three years’ experience in a related field (such as nonprofit program services, health advocacy, community resources, or client support) preferred., • Direct personal or professional familiarity with the paralysis community or other disability-related fields is highly valued., • Experience using CRM dashboards or basic analytics; experience applying approved AI helpers in a service/helpdesk environment. Physical Demands/Office Environment This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 30 lbs. • During travel: The individual must be able to set up live events, including exhibit booths, presenter stages, and displays. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Job Summary: Ennoble Care is looking for a Per Diem Hospice Registered Nurse to provide care and support to terminally ill patients within the Hudson County, NJ region. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. We expect you to be knowledgeable in caring for the terminally ill, performing tasks such as administering medication and providing emotional support. The goal is to help patients live their final days with dignity and comfort. Responsibilities: • Collaborate with physicians and other professionals to plan care, • Triage phone calls, • Make visits to the patient as needed to evaluate their condition, • Provide support and comfort according to individual patient's needs, • Work with caregivers to plan and execute excellent patient care, • Help in administering medication, • Alleviate sudden symptoms of the disease's end phase, • Notify a doctor for a patient's condition when deemed necessary, • Assist patients and their families with paperwork, • Maintain accurate records, • Must be a graduate from an accredited School of Nursing., • One year of RN experience. Hospice experience preferred., • Must have excellent assessment skills and problem solving skills., • Must be a licensed driver with an insured automobile in good working order., • The ability to communicate well, both verbally and in writing., • Bilingual in Spanish is preferred. #purple Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! Ideal Availability: We are looking for candidates with full-time availability, with an emphasis on weekend coverage from Friday through Sunday. Bilingual proficiency in Spanish is preferred but not required! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!