Host/ Hostess - Graziano's Bird Road Restaurant
il y a 10 jours
Miami
Job DescriptionPART TIME - LUNCH SHIFTS REQUIREDJob Summary Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service. Job Duties & Responsibilities • Greet guests and escort them at their table or within waiting area., • Provide guests with menus., • Assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls when needed., • Take and prepare to-go orders., • Operate cash registers to accept payments for food and beverages. (not sure), • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service., • Receive and record patrons' dining reservations., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Plan parties or other special events and services., • Help coworkers to improve workflow and customer service., • Performs other related duties as assigned.Required Skills/Abilities:, • Excellent interpersonal and customer service skills., • Well-organized with ability to take and place food and beverage orders accurately., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Ability to operate point-of-sale systems.Education and Experience:, • Previous experience as a host/hostess preferred., • Must successfully complete restaurants training course.Physical Requirements:, • Prolonged periods of standing and walking., • Must be available to work evenings, weekends, and holidays.