Support Services Project Manager
9 days ago
Emeryville
Job Description POSITION SUMMARY The Support Services Project Manager, under the direction of the Vice President of Business Intelligence, Data Solutions, and Support Services, is responsible for supporting operational continuity, cross-team coordination, and time-sensitive projects aligned with Support Services and facilities needs. The role coordinates facilities-related projects and provides project management support for Business Intelligence, Data Solutions, and Support Services initiatives. The Support Services Project Manager oversees multiple projects, coordinates timelines and resources, and ensures effective communication across teams. This role also maintains strong relationships with external vendors and internal stakeholders to ensure projects are executed efficiently and aligned with organizational objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES • Support operational continuity, cross-functional coordination, and time-sensitive projects aligned with Support Services and facilities needs., • Ensure compliance with all Fire Life Safety and Environment of Care requirements, including maintenance of access control systems tracking., • Coordinate and follow up with vendors and service contractors to support facilities operations, maintenance, and project execution across all PRCMG locations., • Oversee the intake, scheduling, and tracking of facilities service requests by coordinating logistics with vendors, internal teams, and site leadership to ensure timely resolution and minimal operational disruption., • Manage day-to-day projects and task tracking to ensure action items do not stall between teams and projects progress according to plan., • Track vendor quotes, proposals, and service details to support project planning, purchasing decisions, and compliance requirements., • Follow up on open work orders, projects, and outstanding deliverables to ensure timely completion and appropriate resolution., • Support project management efforts by driving project action items forward and maintaining clear communication and accountability among stakeholders., • Monitor and oversee procurement activities related to facilities projects, including purchase order creation, order receipt, departmental distribution, and accurate tracking in the Ramp system., • Oversee sublease contracts, including monitoring key terms, deadlines, and payment collections., • Conduct and document quality improvement reviews of equipment, office spaces, and facilities to ensure safety, functionality, and compliance with organizational standards, supporting preventive maintenance programs as needed., • Maintain schedules, documentation, and outcomes related to safety and maintenance inspections, audits, and corrective actions. Travel to PRCMG locations as required to support facilities projects, inspections, and operational needs. • Perform miscellaneous administrative tasks and special projects related to facilities and support services, and other duties as assigned. QUALIFICATIONS REQUIRED (EDUCATION, EXPERIENCE, AND SKILLS) • High school diploma or equivalent required., • Valid California driver’s license, proof of acceptable automobile insurance, and an acceptable driving record., • Minimum of 3 years of progressively responsible experience in facilities coordination, acute or ambulatory care clinical operations, project management, operations support, or a related role involving vendor management and multi-site operations., • Demonstrated experience independently coordinating vendors, scheduling services, tracking multiple projects or work orders, and ensuring timely completion with limited supervision., • Ability to exercise independent judgment and discretion in prioritizing work, resolving issues, and coordinating activities across teams or locations., • Strong organizational and time-management skills, with the ability to plan, prioritize, and manage multiple concurrent projects in a fast-paced environment., • Demonstrated experience supporting process improvement efforts, including the use of data, metrics, or analytical tools to improve workflows, cost efficiency, or service delivery., • Experience supporting facilities-related purchasing activities, including gathering quotes, processing purchase orders, and tracking services, deliveries, or expenditures., • Experience maintaining accurate operational, contractual, and compliance-related documentation related to facilities, equipment, inspections, or safety activities., • Strong communication skills, both verbal and written, with the ability to coordinate, influence, and problem-solve with vendors, site leadership, and internal stakeholders., • Proficiency with office-based systems and tools, including spreadsheets, project or task tracking tools, purchasing platforms, and inventory systems., • Ability to work on-site in an in-office environment and travel to PRCMG locations as required., • Ability to work independently, manage competing priorities, and exercise sound judgment. PREFERRED • Bachelor’s degree or higher in Business Administration, Facilities Management, Project Management, or a related field may substitute for a portion of the required experience., • Knowledge of OSHA, DOT, and healthcare logistics regulations preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions. • While performing the duties of this position, the employee is regularly required to communicate clearly and effectively, both verbally and in writing, with patients, staff, and vendors. The employee is frequently required to use hands and fingers to handle, feel, type, and operate computers, telephones, and other standard office and medical administrative equipment. • The employee is primarily required to sit for extended periods; occasional standing, walking, and reaching with hands and arms may be necessary., • The employee may occasionally be required to stoop, kneel, or bend to retrieve files, supplies, or office equipment., • The employee must occasionally lift and/or move up to 20-25 pounds (e.g., files, supply boxes, or office equipment)., • Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus for computer work and reviewing documents., • The noise level in the work environment is generally moderate, consistent with a standard office or clinic setting, and tasks are often performed in close proximity to other staff. Company DescriptionPain & Rehabilitative Consultants Medical Group (PRCMG) is a leading Northern California practice providing comprehensive, evidence-based pain management and rehabilitative care through a multidisciplinary team dedicated to improving function and quality of life.Pain & Rehabilitative Consultants Medical Group (PRCMG) is a leading Northern California practice providing comprehensive, evidence-based pain management and rehabilitative care through a multidisciplinary team dedicated to improving function and quality of life.