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  • Cashier and Waiter / Waitress
    Cashier and Waiter / Waitress
    10 days ago
    $17 hourly
    Part-time
    Flushing, Queens

    Location: Madam Tang – Tangram Mall, Flushing, Queens, NY Job Type: Part-Time / Full-Time (Flexible Scheduling) Position Overview: Madam Tang, a Southeast Asian dessert kiosk located in Tangram Mall in Flushing, Queens, is looking for a friendly and reliable Cashier / Dessert Server to join our team. In this role, you will greet customers, take orders using the Chowbus POS system, process payments, and help serve a variety of Southeast Asian desserts. The ideal candidate enjoys working in a fast-paced environment, provides excellent customer service, and is excited to introduce customers to unique Southeast Asian flavors and desserts. Key Responsibilities: • Greet customers and create a welcoming experience at the kiosk, • Take customer orders and process payments using the Chowbus POS system, • Prepare, assemble, and serve desserts accurately and efficiently, • Answer questions about menu items and provide recommendations, • Maintain a clean, organized, and sanitary workstation, • Restock ingredients, packaging supplies, and utensils as needed, • Ensure orders are completed correctly and in a timely manner, • Handle cash, card, and digital payments responsibly, • Support team members during busy periods to maintain smooth operations Qualifications: • Previous cashier or food service experience preferred, but not required, • Ability to quickly learn and operate the Chowbus POS system, • Strong communication and customer service skills, • Ability to multitask in a fast-paced environment, • Comfortable handling food and following food safety standards, • Reliable, punctual, and team-oriented, • Positive attitude and willingness to learn Preferred Skills: • Experience working in dessert shops, cafes, kiosks, or food service, • Familiarity with Asian or Southeast Asian desserts, • Basic food handling knowledge or food safety certification, • Bilingual; Chinese or Spanish Physical Requirements: • Ability to stand for extended periods, • Ability to lift up to 25 lbs if needed, • Comfortable working in a kiosk or small service space

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  • Crew Member
    Crew Member
    1 month ago
    Full-time
    Manhattan, New York

    We are seeking a friendly and motivated Crew Member to join our dynamic team in a fast-paced food service environment. The ideal candidate will be responsible for delivering excellent customer service, preparing food items efficiently, and maintaining a clean and safe workspace. This role offers an opportunity to gain valuable experience in the food industry, including food preparation, cashiering, and sanitation practices. Prior restaurant or retail experience is preferred but not required; a positive attitude and willingness to learn are essential. Duties Prepare and assemble food items according to established recipes and standards, ensuring quality and presentation. Operate POS systems such as Aloha POS and Micros POS for order processing, cashiering, and sales transactions. Provide exceptional customer service by taking orders, answering questions, and addressing customer needs promptly. Handle cash transactions accurately, including cash handling and basic math calculations for change. Upsell menu items to enhance customer experience and increase sales opportunities. Maintain cleanliness of workstations, dining areas, and kitchen spaces in compliance with sanitation and food safety standards. Assist with bussing tables, cleaning dining areas, and supporting kitchen operations as needed. Follow all food safety protocols related to food handling, sanitation, and hygiene. Support team members during busy periods by multitasking efficiently in a quick service or fast-food restaurant setting. Skills Experience or familiarity with food preparation techniques and food industry standards. Proficiency with POS systems such as Aloha POS, Micros POS, Toast POS for cashiering and sales processing. Strong customer service skills with the ability to communicate effectively with guests. Basic math skills for cash handling, retail math, and quick calculations during transactions. Ability to manage time effectively in a fast-paced environment while maintaining attention to detail. Knowledge of sanitation practices related to food handling and kitchen cleanliness. Experience working in a restaurant, café, grocery store, or retail environment is a plus. Ability to work well within a team while demonstrating flexibility and adaptability during shifts. This Crew Member position offers an engaging work environment where you can develop your skills in the food service industry while providing excellent service to customers. We value teamwork, enthusiasm, and a commitment to maintaining high standards of quality and safety. Job Types: Full-time, Part-time, Seasonal Pay: $17.00 - $30.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid training Work Location: In person

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  • Panera Bread Manager
    Panera Bread Manager
    4 hours ago
    $55459–$70000 yearly
    Full-time
    East Bronx, The Bronx

    Position & Perks: Restaurant Manager – Panera Bread At Panera Bread, we believe food should be good for you—and so should your career. We are hiring Restaurant Managers who lead with heart, inspire their teams, and create welcoming cafe environments where guests and associates feel valued. As a Panera Bread Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service Panera is known for. What We Offer • Competitive management pay, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work life balance, • Paid Time Off, • 401k with company match, • Paid, on the job leadership training, • Meal and cafe discounts, • Dining perks across all our brands, • Discounts with partner brands including Verizon, Dell, gyms, and more, • Real advancement and long term career growth opportunities, • WOW a Friend Foundation – Employee Assistance Program Responsibilities: What You Will Do Operational Excellence and Guest Experience • Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience, • Uphold Panera food quality, safety, and service standards, • Ensure compliance with company policies and all local, state, and federal regulations People and Culture Leadership • Hire, train, coach, and develop a high performing cafe team, • Foster a people first culture built on respect, teamwork, and growth, • Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance Business and Financial Management • Drive sales, labor efficiency, and cost controls to meet business goals, • Support financial performance through planning, execution, and accountability, • Protect company assets and maintain strong operational controls Community and Brand Engagement • Represent Panera Bread within the local community, • Support cafe marketing initiatives and guest engagement efforts, • Live Panera mission of serving food with purpose every day Qualifications: • 1 to 3 plus years of restaurant or retail management experience, • Strong leadership, coaching, and communication skills, • Passion for guest service and team development, • Ability to lead in a fast-paced environment, • ServSafe Food certification a plus, training provided If you are ready to lead with purpose and grow your career with a brand that values people and quality, apply today to become a Restaurant Manager at Panera Bread.

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  • Counter Service
    Counter Service
    20 hours ago
    $17–$18 hourly
    Part-time
    Bedford-Stuyvesant, Brooklyn

    Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a counter to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' counter aesthetics, • Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc., • Navigate the Toast POS system to accurately ring up customers' orders, • Keep a clean and organized counter space, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Maintain safety standards while adhering to maman's policies and procedures, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking! What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience! What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    No experience
    Easy apply
  • Barista
    Barista
    20 hours ago
    $17–$18 hourly
    Part-time
    Bedford-Stuyvesant, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you'll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You'll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Work with top of the industry equipment and high quality, locally roasted coffee, • Manage your time effectively and multi-task with efficiency that does not compromise quality, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep your barista station sparkling, no one likes working in a messy place!, • Investigate and resolve any guest concerns What we're looking for: • You have third wave coffee experience, • You have minimum 2 years barista experience, • You are an experienced front of house professional with a sweet tooth for cookies, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    No experience
    Easy apply
  • Restaurant Manager
    Restaurant Manager
    7 days ago
    $60095.75–$74000 yearly
    Full-time
    Long Island City, Queens

    Position & Perks: Restaurant Manager – Panera Bread At Panera Bread, we believe food should be good for you—and so should your career. We are hiring Restaurant Managers who lead with heart, inspire their teams, and create welcoming cafe environments where guests and associates feel valued. As a Panera Bread Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service Panera is known for. What We Offer • Competitive management pay, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work life balance, • Paid Time Off, • 401k with company match, • Paid, on the job leadership training, • Meal and cafe discounts, • Dining perks across all our brands, • Discounts with partner brands including Verizon, Dell, gyms, and more, • Real advancement and long term career growth opportunities, • WOW a Friend Foundation – Employee Assistance Program Responsibilities: What You Will Do Operational Excellence and Guest Experience • Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience, • Uphold Panera food quality, safety, and service standards, • Ensure compliance with company policies and all local, state, and federal regulations People and Culture Leadership • Hire, train, coach, and develop a high performing cafe team, • Foster a people first culture built on respect, teamwork, and growth, • Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance Business and Financial Management • Drive sales, labor efficiency, and cost controls to meet business goals, • Support financial performance through planning, execution, and accountability, • Protect company assets and maintain strong operational controls Community and Brand Engagement • Represent Panera Bread within the local community, • Support cafe marketing initiatives and guest engagement efforts, • Live Panera mission of serving food with purpose every day Qualifications: • 1 to 3 plus years of restaurant or retail management experience, • Strong leadership, coaching, and communication skills, • Passion for guest service and team development, • Ability to lead in a fast-paced environment, • ServSafe Food certification a plus, training provided If you are ready to lead with purpose and grow your career with a brand that values people and quality, apply today to become a Restaurant Manager at Panera Bread.

    Easy apply
  • Baker
    Baker
    20 hours ago
    $16–$20 hourly
    Full-time
    Long Island City, Queens

    maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a baker to join maman's commissary team! What you'll do: You will be working alongside the pastry production supervisor and two other bakers. • Bake and create in a specific station, • Learn the maman recipes, • Always keep the kitchen sparkling, no one likes working in a messy place!, • At maman everyone does a bit of everything. We all like to switch it up and help out with any position on the floor. We truly believe team work makes the dream work and don't have cookie cutter job descriptions What we're looking for: • You are an experienced back of house professional with a sweet tooth for cookies, • You have a knowledge of pastry and able to lift and move 50lbs, • You make people feel good, especially your team, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

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  • Barista
    Barista
    18 days ago
    $18–$23 hourly
    Full-time
    Long Island City, Queens

    Part-time and full-time positions available for a managerial barista role in a brand new cafe located in the booming business casual area of Astoria/Long Island City. -5 Years of experience a must • Competitive pay based on experience, • Commitment to providing exceptional service to our customers -As a Barista, you will be responsible for crafting high-quality beverages, maintaining cleanliness Responsibilities Prepare and serve a variety of coffee and tea beverages according to established recipes and standards. Maintain the cleanliness and organization of the café, including workstations, equipment, and dining areas. Provide excellent customer service by engaging with customers, taking orders accurately, and addressing any inquiries or concerns. Operate cash registers and POS systems efficiently to process transactions. Assist in inventory management by monitoring stock levels of coffee beans, syrups, and other supplies. Adhere to food safety guidelines and maintain compliance with health regulations. Collaborate with team members to ensure smooth operations during peak hours. Experience 5 years of experience as a barista is a must Familiarity with coffee preparation techniques and equipment Strong customer service skills with the ability to engage positively with customers. Basic knowledge of retail math for handling cash transactions effectively. Ability to work in a fast-paced environment while maintaining attention to detail. A passion for coffee culture and willingness to learn about different brewing methods and beverage options. Join us in creating memorable experiences for our customers through exceptional coffee and service! Job Types: Full-time, Part-time Pay: $18.00 - $23.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Morning shift Experience: Barista: 5 years (Required) Shift availability: Day Shift (Required) Ability to Commute: Long Island City, NY 11101 (Required) Ability to Relocate: Long Island City, NY 11101: Relocate before starting work (Preferred) Work Location: In person

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  • Assistant Captain
    Assistant Captain
    5 days ago
    $64000–$67000 yearly
    Full-time
    Financial District, Manhattan

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Fast Food Crew Member
    Fast Food Crew Member
    21 days ago
    Part-time
    Bayside, Queens

    Job Summary Join our dynamic team as a Fast Food Crew Member and become a vital part of delivering quick, friendly, and efficient service to our valued customers. In this energetic role, you will handle food preparation, customer interactions, and cashiering duties in a fast-paced environment. Your enthusiasm and dedication will help create a welcoming atmosphere where guests feel appreciated and satisfied. This position offers an exciting opportunity to develop your skills in food service, sales, and restaurant operations while working in a lively team setting. Responsibilities Prepare food items efficiently while maintaining high standards of quality and food safety. Operate POS systems to process transactions accurately and swiftly. Provide excellent customer service by greeting guests, taking orders, and answering questions with enthusiasm. Upsell menu items to enhance guest experience and increase sales through effective suggestive selling techniques. Maintain cleanliness and sanitation standards by bussing tables, cleaning workstations, and adhering to food handling regulations. Assist with food prep tasks including assembling orders, stocking supplies, and ensuring timely delivery of orders. Manage cash handling responsibilities with accuracy, including cash register operations and balancing registers at shift end. Qualifications Previous experience in food preparation or quick service restaurant environments is preferred but not required; training will be provided. Familiarity with POS systems is a plus. Strong time management skills to handle multiple tasks efficiently during busy hours. Excellent customer service skills with a positive attitude and clear communication abilities. Basic math skills for cash handling, retail math understanding, and order accuracy. Knowledge of food safety practices, sanitation standards, and proper food handling procedures. Ability to work flexible hours including evenings, weekends, and holidays in a fast-paced setting. Join us today to be part of a vibrant team committed to delivering fast, friendly service that keeps our guests coming back! LOoking for 2 applicants

    No experience
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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    6 days ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

    Easy apply
  • Barista / Cashier
    Barista / Cashier
    1 month ago
    $15.5 hourly
    Part-time
    Fort Lee

    Job Summary We are seeking a passionate and dedicated Barista to join our team in creating exceptional coffee experiences for our customers. The ideal candidate will have a strong background in customer service and a love for coffee, ensuring that each beverage is crafted to perfection. As a Barista, you will be responsible for preparing and serving a variety of beverages while maintaining a clean and welcoming café environment. Responsibilities Prepare and serve high-quality coffee and tea beverages according to established recipes and standards. Operate Square POS system efficiently for order processing and cash handling. Provide outstanding customer service by engaging with customers, taking orders, and offering recommendations. Maintain cleanliness and organization of the café area, including food preparation surfaces and equipment. Adhere to food safety and handling guidelines to ensure a safe environment for both staff and customers. Assist with inventory management, including restocking supplies as needed. Handle cash transactions accurately, ensuring proper change is given and maintaining cash drawer integrity. Demonstrate effective time management skills to ensure timely service during peak hours. Experience Previous barista experience or background in the food service industry is preferred. But that is NOT mandatory. Familiarity with coffee preparation techniques and equipment is highly desirable. Strong customer service skills with the ability to engage positively with guests. Basic math skills for accurate cash handling and retail math calculations. Experience with food preparation, food safety practices, and serving is beneficial. Ability to work in a fast-paced environment while maintaining attention to detail. Join us in delivering exceptional coffee experiences while being part of a dynamic team! Job Types: Full-time, Part-time Pay: From $15.50 per hour Benefits: Flexible schedule Paid training Work Location: In person

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  • Server
    Server
    6 days ago
    $15–$17 hourly
    Part-time
    Chelsea, Manhattan

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a server/runner to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Navigate the Toast POS system to accurately ring up customers orders, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success What we're looking for: • You have serving experience, and are an experienced front of house professional with a sweet tooth for cookies, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Please send you resume to the below email in a PDF format and include a few words as to what made you want to reach out to the maman team and why you think you'll be the best fit. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Experience barista for specialty coffee
    Experience barista for specialty coffee
    2 months ago
    $17–$19 hourly
    Full-time
    Forest Hills, Queens

    We are seeking an energetic and experienced barista to join our dynamic team at a specialty coffee café. In this role, you will craft exceptional coffee beverages, deliver outstanding customer service, and create a welcoming environment for all guests. Your passion for coffee and dedication to quality will help elevate the café experience, ensuring every visitor leaves satisfied and eager to return. This position offers an exciting opportunity for a skilled professional to showcase their expertise in a vibrant, fast-paced setting dedicated to specialty coffee excellence. Duties Prepare and serve high-quality specialty coffee drinks with precision and flair, adhering to established recipes and presentation standards Engage with customers warmly, providing personalized recommendations and ensuring an exceptional service experience Operate POS systems such as Aloha POS and Micros POS efficiently for order processing, cash handling, and sales transactions Maintain cleanliness and organization of the café workspace, including food preparation areas and equipment sanitation in compliance with food safety standards Manage time effectively during busy periods to serve customers promptly while maintaining accuracy in orders and payments Assist in food handling and preparation tasks, including serving light food items and ensuring proper food safety protocols are followed Handle cash register operations accurately, including cash handling, basic math calculations, and balancing registers at shift end Skills Proven experience as a barista in a specialty coffee environment with strong knowledge of coffee brewing techniques Familiarity with POS systems such as Aloha POS and Micros POS for efficient sales processing Excellent customer service skills with the ability to connect with diverse clientele and handle inquiries professionally Strong time management skills to prioritize tasks during peak hours without compromising quality or service speed Knowledge of food safety regulations, proper food handling, and basic food preparation techniques Ability to perform retail math accurately for transactions, cash handling, and register balancing Effective communication skills to collaborate with team members and ensure smooth café operations Join us if you’re passionate about specialty coffee, thrive in a lively environment, and are committed to delivering memorable guest experiences. We value energetic professionals who take pride in their craft and enjoy working as part of a dedicated team! Job Types: Full-time, Part-time Pay: $17.00 - $19.00 per hour Expected hours: 40 per week Benefits: Employee discount Paid time off Work Location: In person

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