Property Manager - 1005 Powell (Bilingual in Cantonese)
22 days ago
San Francisco
Job Description Job Summary: The Property Manager oversees all aspects of the designated property’s daily operations, ensuring safe living conditions for residents and a positive work environment for staff. This individual is responsible for ensuring that the building(s) comply with funding agency regulations. The position requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations. They must understand and be sensitive to the issues that face low-income residents and practice sound personnel and building management practices. This position requires working independently in an active and bustling neighborhood. Status: Full-time, Exempt, Regular Location: Chinatown neighborhood, San Francisco Hours: Monday through Friday regular business hours, and on-call 24 hours daily for building emergencies Salary: $71,905 - $75,690 annually; Comprehensive Benefits The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 38 affordable housing buildings serving over 5,000 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply. What You Will Do Property Management: • Oversee all aspects of the building(s)’ daily operations, ensuring safe living conditions for residents, • Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies, • Create/manage files for all residents and maintain integrity of applicant waiting list in compliance with all applicable regulatory agencies procedures, • Process paperwork for applications, move-ins, move-outs and certifications in compliance with regulatory agencies’ procedure, • Complete and submit final initial, annual, and interim recertifications to Compliance through SharePoint, • Conduct weekly/monthly/annual unit and property inspections with the Maintenance Staff, • Work with the Maintenance Supervisor for building related maintenance issues including the material and parts purchases, along with vendors if needed, • Create and maintain work orders in Yardi and inform Maintenance Supervisor, • Report regularly to the Property Supervisor on the status of buildings, programs, staff, and residents, • Complete all regular reports including monthly vacancy report, project status report (PSR), monthly statistical report, and other additional reports from regulatory agencies and investors, • Collect rents and security deposits, and make bank deposits, • Submit monthly HAP request to the sites Contract Administrator, • Monitor site budget and report variances to Supervisor, • Along with Resident Manager, attend resident meetings regularly, • Successfully pass all audits and inspections conducted by local and state agencies as well as internal and investor reviews, meeting and exceeding compliance standards Work with Asset, • Orient new residents to building site, policies and programs, • Respond to staff or resident grievances and provide problem resolution assistance, • Create a pleasant and welcoming environment for the residents, being approachable and friendly while still enforcing the house rules, • Forward any reasonable accommodation requests and fair housing complaints in a timely fashion to 504 Coordinator and/or Property Supervisor and work closely with the Legal Administrative Coordinator, • Prepare tenant files for legal issues procedures when applicable, • Recruit, interview, and hire for job vacancies of directly supervised positions, • Train, supervise, and hold supervisees accountable for job responsibilities and duties, organizational policies and procedures, and safe work practices, • Complete performance reviews and work goals for staff supervised, • Review and approve timesheets, time-off, and work expenses of supervisees, • Ensure staff know and follow safe work practices and policies, • Ensure staff are in compliance with all Program Regulations, • Develop, monitor, and maintain the property budget, • Answer budget variance questions, • Process, Code and Approve Accounts Payable, • Negotiate new and renewal vendor contracts that are financially beneficial to the property, • Embody organization values (respect & compassion, empowerment, teamwork), • Contribute to a safe and pleasant work environment, • Follow policies, procedures, and safe work practices, • Pleasant and professional manner with calm disposition, • Ability to work with people of diverse social, economic, and ethnic backgrounds, • Ability to work independently and exercise own judgment in problem-solving, • Good written and verbal communication skills, • Good problem-solving skills and mathematical ability, • Proficiency with Microsoft Window, Word, Excel, Outlook, Yardi Voyage or other equivalent property management software, • Excellent administrative, organizational, and written/verbal communication skills, • Three (3) years of experience in affordable residential property management, • Three (3) years prior supervisory experience, • Bilingual in Cantonese and English, • Knowledge of affordable housing programs (i.e. HUD, Tax Credit, Section 8, MOH), • Basic knowledge of landlord-tenant issues and conflict resolution, • Knowledge of Fair Housing, ADA, and 504 compliance-related issues, • Ability to interact with government agencies, other service providers, and the community, • High School diploma or GED equivalent, • Sensitivity to issues facing homeless, disabled, elderly, family and other diverse populations, • Familiarity with diverse neighborhoods, • BA/BS Degree or equivalent in a related field, • Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), California Certified Residential Manager (CCRM) or other equivalent designations, • Familiar with how to use Property Management Software (Yardi preferred), • Biliterate in Chinese VAla4kSJYL
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