Trabajos call representative en New Rochelle, New York - Page 2Crear alertas

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Competitive Compensation, • Paid Time Off Responsibilities • Receive a high volume of inbound calls and emails, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Monitor social media and online presence., • Refer to premade scripts for a variety of customer service topics, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionSalary: Position: Telemarketer Location: Great Neck, NY Here is what we are looking for: Conduct outreach via telephone to prospects and existing customers. Provide live transfers as warm leads to mortgage banking officers and schedule appointments. Keep accurate and detailed records of all calls made and the results that are achieved. Work efficiently to supersede expectations in making outreach to campaign targets timely. Act as a representative of the client and represent their interests at all times. Use company script guideline appropriately and follow detailed briefs to conduct calls. Qualifications: Ability to handle high call volume in a fast paced environment. Demonstrate ability to exhibit understanding of clients, products, services and the objectives of specific campaigns. Ability to learn and understand banking procedures and regulations. What you will get: Competitive compensation and incentives 401k A supportive positive management team Technical support providing help desk, reporting and lead management, equipment troubleshooting and more Come join our team! We will help you meet and exceed your goals for 2025 and beyond!