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The Advanced Practice Provider, working collaboratively within a multi-disciplinary health team, is responsible for providing comprehensive care to patients by assessing, planning, implementing and evaluating care, seeing patients in clinic/office.Also responsible for hospital related duties such a

The Advanced Practice Provider, working collaboratively within a multi-disciplinary health team, is responsible for providing comprehensive care to patients by assessing, planning, implementing and evaluating care, seeing patients in clinic/office.Also responsible for hospital related duties such a

Catholic Health System is actively seeking an Orthopedic Surgical PA to work per diem for call coverage.This position is based out of Kenmore Mercy Hospital in Kenmore, NY.The Physician Assistant is a dependent health care provider who, working collaboratively within a multi-disciplinary health team

JOB DESCRIPTION Looking for a RN that has a current active unrestricted license This a remote role and can sit anywhere within the United States. Work Schedule Monday to Friday - operation hours 6 AM to 6 PM (Team will work on set schedule) Looking for a RN with experience with appeals, claims review, and medical coding. Job Summary Utilizing clinical knowledge and experience, responsible for review of documentation to ensure medical necessity and appropriate level of care utilizing MCG/InterQual, state/federal guidelines, billing and coding regulations, and Molina policies; validates the medical record and claim submitted support correct coding to ensure appropriate reimbursement to providers. Job Duties • Performs clinical/medical reviews of retrospective medical claim reviews, medical claims and previously denied cases, in which an appeal has been submitted, to ensure medical necessity and appropriate/accurate billing and claims processing., • Identifies and reports quality of care issues., • Assists with Complex Claim review including DRG Validation, Itemized Bill Review, Appropriate Level of Care, Inpatient Readmission, and any opportunity identified by the Payment Integrity analytical team; requires decision making pertinent to clinical experience, • Documents clinical review summaries, bill audit findings and audit details in the database, • Provides supporting documentation for denial and modification of payment decisions, • Independently re-evaluates medical claims and associated records by applying advanced clinical knowledge, knowledge of all relevant and applicable Federal and State regulatory requirements and guidelines, knowledge of Molina policies and procedures, and individual judgment and experience to assess the appropriateness of service provided, length of stay and level of care., • Reviews medically appropriate clinical guidelines and other appropriate criteria with Medical Directors on denial decisions., • Supplies criteria supporting all recommendations for denial or modification of payment decisions., • Serves as a clinical resource for Utilization Management, Chief Medical Officers, Physicians, and Member/Provider Inquiries/Appeals., • Provides training and support to clinical peers., • Identifies and refers members with special needs to the appropriate Molina Healthcare program per policy/protocol. JOB QUALIFICATIONS Graduate from an Accredited School of Nursing REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: • Minimum 3 years clinical nursing experience., • Minimum one year Utilization Review and/or Medical Claims Review., • Minimum two years of experience in Claims Auditing, Medical Necessity Review and Coding experience Active, unrestricted State Registered Nursing (RN) license in good standing. PREFERRED EDUCATION: Bachelors’s Degree in Nursing or Health Related Field PREFERRED EXPERIENCE: Nursing experience in Critical Care, Emergency Medicine, Medical Surgical, or Pediatrics. Advanced Practice Nursing. Billing and coding experience. PREFERRED LICENSE, CERTIFICATION, ASSOCIATION: Certified Clinical Coder, Certified Medical Audit Specialists, Certified Case Manager , Certified Professional Healthcare Management, Certified Professional in Healthcare Quality or other healthcare certification. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $26.41 - $61.79 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

MedPro Healthcare Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Buffalo, New York. • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: 12/14/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, evenings, • Employment Type: Travel MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Registered Nurse - Emergency Room for a travel assignment with one of our top healthcare clients. Requirements • Active RN License, • Degree from accredited nursing program, • BLS, ACLS, PALS & TNCC may be required in some positions, • Eighteen months of recent experience in an Acute Care Emergency Room setting, • Weekly pay and direct deposit, • Full coverage of all credentialing fees, • Private housing or housing allowance, • Group Health insurance for you and your family, • Company-paid life and disability insurance, • Travel reimbursement, • 401(k) matching Emergency Room registered nurses (RN) provide care for patients from various types of illness or trauma requiring emergency attention and must be able to recognize and effectively treat life-threatening conditions • Responsible for assessing, intervening and stabilizing a variety of trauma and illnesses with decisive action., • Due to the range of medical conditions that may require urgent treatment and care, they must be knowledgeable about general as well as specific health issues., • Properly understand triage in order to prioritize injuries based on medical need. MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®. If qualified and interested, please call for immediate consideration. MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status. Key Words: Emergency Room Nurse, RN-ER, Emergency Room, Critical Care, Emergency Department, ACLS, EKG, Travel Nurse, Contract Nurse, Agency Nurse, Travel Contract, ER-RN, RN-ED, Emergency Room Nursing, ED Nurse, ER positions, RN-ER positions, ER Contracts, Travel Nurse *Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details. MedPro Job ID #a0Fcx000008Ape9EAC. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Emergency Room Registered Nurse Nursing: Emergency Room. No One Cares More for Caregivers Than MedPro. Focus on your patients, we’ll take care of the rest. MedPro Healthcare Staffing is a Joint Commission certified provider of temporary and contract staffing services. Since 1983, we have placed happy nursing and allied travelers in top healthcare facilities nationwide. You deserve a travel experience that’s rewarding and memorable. One that allows you to DREAM big. EXPLORE often. And ACHIEVE greatness. The MedPro Experience® delivers it! • Access to nationwide travel assignments, • Weekly pay and direct deposit, • Full coverage of all credentialing fees, • Private housing or housing allowance, • Group Health insurance for you and your family, • Tax Free Per Diems, Housing Stipends and Travel Reimbursements, • Company-paid life and disability insurance, • Travel reimbursement, • Access to our Clinical Nurse Liaison Team, • 401(k) matching, • Unlimited Referral Bonuses starting at $500, • Weekly pay, • Referral bonus, • Employee assistance programs

Job Description Join Us at OWM Integrative Wellness – Heal Beyond Medicine At OWM Integrative Wellness, healing goes beyond treatment—it’s about connection, compassion, and caring for the whole person. We are creating something extraordinary: a global center for healing and hope, where clinical excellence meets deep, meaningful care. At OWM, we stand apart in three ways: ✅ Thriving on Innovation – We use cutting-edge regenerative and integrative medicine to transform lives. ✅ Comprehensive, Whole-Person Care – We treat the root cause of illness, not just symptoms, empowering clients to achieve optimal health. ✅ Personalized, Relationship-Centered Healing – Our approach is built on trust, connection, and truly individualized care. As a clinician on our team, you’re not just practicing medicine—you’re changing lives. You’ll work alongside a dedicated team committed to pushing the boundaries of health and wellness. Your expertise and heart for healing will make a real impact every day. If you are ready to use your skills in an environment that values innovation, collaboration, and whole-person care, we invite you to join us. Apply today and be part of something extraordinary. Let’s heal together. In the role of Phlebotomist, responsibilities encompass collecting, transporting, and processing blood and other specimens for laboratory analysis, supporting the clinical team with excellent interpersonal skills, attention to detail, and a strong commitment to patient care. Tasks include phlebotomy and specimen prep, preparing rooms and assisting with procedures and treatments, post procedure calls, monitoring supply and test kit inventory. This position will also require active involvement in patient triage activities and supporting the operations of the medical practice. In the role of a Clinical Assistant, responsibilities encompass assisting nurses in daily care of iv clients, to include checking on iv drips to ensure no infiltration and proper drip rate, monitoring ozone multipass machine, helping with client positioning and any comfort measures needed during infusions, bringing clients into their iv chars/ rooms, getting their weight and doing a brief intake in WRS. Performs Weber laser shower head and sonodynamic therapies on cancer patients as needed. Essential Duties and Responsibilities: 1. Phlebotomy • Perform Venipuncture And Skin Punctures To Collect Blood Specimens From Patients, • Label And Organize Specimens For Laboratory Testing, • Prepare And Maintain Equipment, Such As Needles, Tubes, And Blood Vials, • Verify Patient Information And Ensure All Specimens Are Properly Labeled, • Able To Follow Provider Orders For Bloodwork And Test Kits (Panels And Individual Tests/Kits), • Able To Enter Lab Orders Into Quest/Labcorp, Order Supplies And Request Pickup And Monitor For Results, • Familiar With Panels And Their Corresponding Individual Test Components And How To Draw And Process Them, • Able To Add Results To Patient Chart In Wrs And Notate In Appointment That Labs Are In, • Follow Proper Infection Control And Safety Procedures, • Educate Patients On The Phlebotomy Process And Ensure Their Comfort And Confidentiality, • Assist With Administrative Tasks, Such As Answering Phones And Scheduling Appointments 2. Patient intake and nursing support • Works to optimize iv patient flow (keeps iv clients on schedule, minimizes excessive waiting time by patient)., • Greets and escorts patient to IV room. Interviews patients to identify any changes to medications and update medial history., • Cleans up IV treatment room and prepares room for next patient, • Properly and safely disposes of contaminated supplies, • Maintain instruments and clean/sterilize equipment as required, • Prepare PRP/Stem cell products per protocol under the direction of a licensed provider, • Post IV follow up calls to patients, • Monitors, orders and maintains inventory for medical and phlebotomy supplies, • Receives, opens incoming shipments, updates inventory and puts items away, • Support the registered nurses and infusion business segment as needed 3. Administrative Tasks and Operations Support: • Greets all patients with OWM greeting and follows procedure for welcoming patients to office, • Review and update patient demographic information if changes have occurred., • Provide phone and general reception support as needed, • Works in an office environment with occasional exposure to patient care areas., • The physical demands described here are representative of those that must be met by the employee to successfully perform the essential job functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • High school diploma or equivalent, • Completion of an accredited phlebotomy training program, • Certification as a Phlebotomist (CPT) preferred, • 2-3 years previous experience working as a Phlebotomist, • Excellent communication and interpersonal skills, • Strong attention to detail and organizational skills, • Ability to work efficiently in a fast-paced environment Our practice is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Job Description Integrated Health 21 (IH21) is a leading provider of worksite wellness screenings and vaccination clinics across the continental United States. Headquartered in Pittsburgh, PA with offices in Syracuse, NY and Milwaukee, WI; IH21 partners with employers and insurance companies to customize health and wellness events with the goal of improving health and wellness of their employees and insured. We are searching for phlebotomists experienced with corporate wellness programs. This is a PRN, as-needed position and our events typically take place during business hours on weekdays. PURPOSE OF POSITION: To perform health risk screening assessments and to provide counseling on health risk screening results at Employee Health Screening Events. PRIMARY DUTIES AND RESPONSIBILITIES: • Greet participants and provide instructions to complete the screening process as necessary., • Obtain measurement of height utilizing stadiometer; measurement of weight utilizing a scale., • Assessment of resting blood pressure using a manual blood pressure cuff., • Perform a finger stick to obtain blood and operate the Cholestech LDX/Cardiocheck equipment with accuracy and limited equipment waste or error., • Assessment of lipid panel and glucose values resulting from Cholestech LDX/Cardiocheck testing., • Ability to properly perform venipuncture blood draws within two attempts when required., • Accurately record participant screening data either on paper or in electronic tablet., • Perform basic data entry into database program utilizing an electronic tablet., • Assist in troubleshooting of screening issues as needed., • Assist in setting up and breakdown biometric screening equipment., • Assist in transport of equipment to and from testing location and office which may require using stairs and/or flights of stairs., • Respond and assist to medical emergency situations, such as fainting, hypoglycemia, seizure, syncope, cardiac arrest. Must be able to assist participant to the floor and provide medical care up to and including CPR. Must also initiate contact with emergency response personnel., • Adhere to HIPAA guidelines and policies for participant confidentiality., • Job duties performed in a variety of client site locations and must be able to adapt to physicality, • Must be able to stand for up to 6 hours, • Must be able to bend and lift supplies, • Must be able to raise/lift arms to utilize Stadiometer in obtaining participant height, • Must be able to lift/carry boxes of supplies and equipment up to 30 pounds to an event, which may involve stairs, • May be required to push/pull up to 50 pounds EDUCATION: Minimum high school diploma/GED, completion of a phlebotomy or medical assistant program. EXPERIENCE: Minimum 2 years in a clinical setting that includes obtaining biometrics (manual blood pressure, height, weight, calculate BMI) and experience performing venipuncture or fingerstick capillary draws. REQUIREMENTS: Current CPR certification required. Current phlebotomy and or medical certification preferred or required according to State regulations. BENEFITS: • Flexible schedule, • Referral program, • Travel reimbursement, • LifeMart discounts Integrated Health 21 is an equal opportunity employer

Job Description Position Overview As the initial “face and voice” of UPDDA, the Front Desk Reception Team is responsible for providing a positive and welcoming impression of UPDDA when patients and their families interact with the practice. The Front Desk Reception Float functions as an administrative support for the healthcare providers of the practice by fulfilling all of the administrative tasks of the position among various sites. Multitasking with a friendly and positive attitude is required for all Front Desk Reception Team members at UPDDA. Essential Job Functions • Greets all who enter UPDDA with a smile, addresses their needs and assists or directs them to the appropriate party, • Ensures reception area, waiting room, rooms, and instrumentation are kept neat and tidy throughout the day, • Making appointments and helping with administrative tasks, • Notifies Lead of any issues with the facilities and follows appropriate steps when necessary to remediate situation, • Answers multi-line inbound phone system and assists callers courteously and in a timely manner, • Checks office voicemail, returns calls when needed and relays message to the appropriate party when necessary, • Completes the UPDDA Pre-Visit Check Process, • Processes all missed/cancelled appointments in the Dentrix system, • Monitors the fax machine correspondence throughout the day-distributes and completes when necessary, • Completes the Dental Appliance Process, • Scans documents and x-rays into Docuware and Dentrix, • Follows all the steps of the UPDDA Registration Process, • Communicates and collects money owed from patients respectfully, • Posts over-the-counter payments in the Dentrix system, • Completes the UPDDA Appointment Completion Process, • Ensures that all office paperwork is in-stock, • Double-checks that all appointments are confirmed within the expected timeframe, • Ensures all available appointment slots are filled and utilizes Dentrix reports if needed, • Maintains patient records; updates benefit coverage and demographic information when appointments are made, • Understands and follows HIPAA regulations, • Understands the hours expected to work may be in the evening or on Saturdays, • Understands the scheduled shift will vary between office locations, • Attends all required in-services, seminars and staff meetings, • Other duties as required or requested to meet patient needs and emergencies, • High school diploma/GED, • Customer Service experience (>2 year), • Desire to work with children is required, • Dental or medical office experience (>1 year), • Customer focused, • Commitment to providing excellent customer service in support of pediatric-centered quality dental care, • Flexible in attitude and function – must be willing to travel between and work in any of UPD’s offices; must exhibit a positive and can-do approach to their work, • Demonstrated ability to effectively engage with pediatric patients and those with developmental disability and medically compromising conditions, • Exceptional communication skills including verbal, written and listening, • Ability to work under pressure and to handle patient concerns/complaints, • Attention to detail, ability to complete work with minimal error and within assigned timeframes, • Knowledge of modern office practices (email, fax, scan internet, etc), procedures and basic dental terminology, • Competitive Wages, • Flexible Schedule, • Generous PTO, • Medical, Dental, Vision available for FT employees Frequently: • Use hands to handle, control, or feel objects, tools, or controls., • Repeat the same motions., • Sit for long periods of time., • Able to communicate verballyCompany DescriptionAt UPD Dental Associates, we are a leading oral health care provider with an Uncompromising Promise to Deliver the very best care to children, adolescents and adults throughout Western New York. You can rest assured knowing that our treatments will include the most advanced, educational and compassionate dental care possible...because your family deserves the best. Established in 1989, we’ve been providing kids oral health care services for over 30 years and are one of the largest pediatric dental practices in the country. Since our founding, we’ve expanded to multiple locations throughout the Buffalo region specializing in virtually every aspect of infant to adult oral health care, from simple check-ups to complex oral surgeries. We are the Western New York dental health care experts!At UPD Dental Associates, we are a leading oral health care provider with an Uncompromising Promise to Deliver the very best care to children, adolescents and adults throughout Western New York. You can rest assured knowing that our treatments will include the most advanced, educational and compassionate dental care possible...because your family deserves the best.\r\n\r\nEstablished in 1989, we’ve been providing kids oral health care services for over 30 years and are one of the largest pediatric dental practices in the country. Since our founding, we’ve expanded to multiple locations throughout the Buffalo region specializing in virtually every aspect of infant to adult oral health care, from simple check-ups to complex oral surgeries. We are the Western New York dental health care experts!

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Care Coordinator-HH+ works with an assigned caseload of clients who are enrolled in the health home program and qualify for Health Home Plus (HH+). The Care Coordinator- HH+ is responsible for delivering an enhanced level of care coordination services to HH+ clients, including at least two (2) face-to-face visits per month and two (2) other core services. Clients enrolled in HH+ may also be enrolled in the Health and Recovery Plan (HARP). For HH+ clients that are also enrolled in HARP, the Care Coordinator- HH+ also assists with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HH+ conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HH+ also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. WHAT YOU'LL DO A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in Health Home Plus (HH+) and HARP and provide care coordination services in compliance with health home policy and standards of care., • Work with the program manager to determine and establish HH+ eligibility for each client on their assigned caseload., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $27.00 to $29.00 hourly, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.